A No Wrong Door Vision for North Carolina · 2018-06-19 · North Carolina’s long-term services...
Transcript of A No Wrong Door Vision for North Carolina · 2018-06-19 · North Carolina’s long-term services...
![Page 1: A No Wrong Door Vision for North Carolina · 2018-06-19 · North Carolina’s long-term services and supports system and ... NC 2-1-1 and No Wrong Door ... Site Site Site Site Site](https://reader033.fdocuments.in/reader033/viewer/2022060319/5f0cab2b7e708231d4368c63/html5/thumbnails/1.jpg)
A No Wrong Door Vision for North Carolina
![Page 2: A No Wrong Door Vision for North Carolina · 2018-06-19 · North Carolina’s long-term services and supports system and ... NC 2-1-1 and No Wrong Door ... Site Site Site Site Site](https://reader033.fdocuments.in/reader033/viewer/2022060319/5f0cab2b7e708231d4368c63/html5/thumbnails/2.jpg)
Counties with more people age 60 and over than 0-17
2
2015(66 counties)
2025(87 counties)
By 2035, 94 counties will have more people 60 and over than under age 18. The 6 counties with more people 0-17 than 60 and over are Craven, Cumberland, Durham, Harnett, Hoke and Onslow.
Counties with more people ages 60+ than 0-17
Counties with more people ages 0-17 than 60+
![Page 3: A No Wrong Door Vision for North Carolina · 2018-06-19 · North Carolina’s long-term services and supports system and ... NC 2-1-1 and No Wrong Door ... Site Site Site Site Site](https://reader033.fdocuments.in/reader033/viewer/2022060319/5f0cab2b7e708231d4368c63/html5/thumbnails/3.jpg)
Median Annual Costs of Long-term Services and Supports in NC
Genworth 2016 Cost of Care Survey, conducted by CareScout®, April 2016
![Page 4: A No Wrong Door Vision for North Carolina · 2018-06-19 · North Carolina’s long-term services and supports system and ... NC 2-1-1 and No Wrong Door ... Site Site Site Site Site](https://reader033.fdocuments.in/reader033/viewer/2022060319/5f0cab2b7e708231d4368c63/html5/thumbnails/4.jpg)
North Carolina’s
No Wrong Door Vision and Mission
No Wrong Door Vision and Mission
North Carolina’s No Wrong Door Vision and Mission
No Wrong Door Vision and Mission
North Carolinians needing long-term services and supports have
easy access to information and services that maximize
independence, choice and dignity.
The mission of the No Wrong Door initiative is to unify entry into
North Carolina’s long-term services and supports system and
ensure that every individual is on a direct path to receive meaningful
assistance that meets their needs.
4
Graphic: Victim Service Network
![Page 5: A No Wrong Door Vision for North Carolina · 2018-06-19 · North Carolina’s long-term services and supports system and ... NC 2-1-1 and No Wrong Door ... Site Site Site Site Site](https://reader033.fdocuments.in/reader033/viewer/2022060319/5f0cab2b7e708231d4368c63/html5/thumbnails/5.jpg)
Why is NWD so Important?
➢ A No Wrong Door system will make it easier for individuals, families, older
adults, and people with disabilities to learn about and access the help they
need to support independence and remain in their homes and
communities.
• It is fiscally smart
• It recognizes a changing population
• Identified as a legislative priority
• It is the right thing to do
Graphic: Health Connect America
![Page 6: A No Wrong Door Vision for North Carolina · 2018-06-19 · North Carolina’s long-term services and supports system and ... NC 2-1-1 and No Wrong Door ... Site Site Site Site Site](https://reader033.fdocuments.in/reader033/viewer/2022060319/5f0cab2b7e708231d4368c63/html5/thumbnails/6.jpg)
United Way’s Informationand Referral
• Available 24/7/365
• Free, Confidential, Multilingual
• Easy to remember 3-digit dialing code
• Statewide, serving all 100 counties
• Staffed by trained call specialists
• Database of health and human services resources
• Over 129,000 calls in 2016
• State Emergency Response Team for disasters
6
![Page 7: A No Wrong Door Vision for North Carolina · 2018-06-19 · North Carolina’s long-term services and supports system and ... NC 2-1-1 and No Wrong Door ... Site Site Site Site Site](https://reader033.fdocuments.in/reader033/viewer/2022060319/5f0cab2b7e708231d4368c63/html5/thumbnails/7.jpg)
Hurricane Matthew
More than 12,000 Calls
Over 5,500 Food Related Calls
11 Emergency Rescue Assists
Support from Four 2-1-1
Networks
![Page 8: A No Wrong Door Vision for North Carolina · 2018-06-19 · North Carolina’s long-term services and supports system and ... NC 2-1-1 and No Wrong Door ... Site Site Site Site Site](https://reader033.fdocuments.in/reader033/viewer/2022060319/5f0cab2b7e708231d4368c63/html5/thumbnails/8.jpg)
NC 2-1-1 and No Wrong Door Major Developments in 2016 – 2017
Growth of Resource Database
Increased Call Volume
Getting to Know the NWD Caller
Raising Awareness
![Page 9: A No Wrong Door Vision for North Carolina · 2018-06-19 · North Carolina’s long-term services and supports system and ... NC 2-1-1 and No Wrong Door ... Site Site Site Site Site](https://reader033.fdocuments.in/reader033/viewer/2022060319/5f0cab2b7e708231d4368c63/html5/thumbnails/9.jpg)
Growth of Resource Database
9
![Page 10: A No Wrong Door Vision for North Carolina · 2018-06-19 · North Carolina’s long-term services and supports system and ... NC 2-1-1 and No Wrong Door ... Site Site Site Site Site](https://reader033.fdocuments.in/reader033/viewer/2022060319/5f0cab2b7e708231d4368c63/html5/thumbnails/10.jpg)
Resource Structure
Agency
Program Program Program
Site
Site Site Site
Site
Site
![Page 11: A No Wrong Door Vision for North Carolina · 2018-06-19 · North Carolina’s long-term services and supports system and ... NC 2-1-1 and No Wrong Door ... Site Site Site Site Site](https://reader033.fdocuments.in/reader033/viewer/2022060319/5f0cab2b7e708231d4368c63/html5/thumbnails/11.jpg)
LTSS Resources
11
3,416 Programs
Updated
483 Agencies
Updated
760 New
Programs
Added
2,005 Programs
Audited as
Current
38 New
Agencies
Added
6,702 LTSS Resources Reviewed
![Page 12: A No Wrong Door Vision for North Carolina · 2018-06-19 · North Carolina’s long-term services and supports system and ... NC 2-1-1 and No Wrong Door ... Site Site Site Site Site](https://reader033.fdocuments.in/reader033/viewer/2022060319/5f0cab2b7e708231d4368c63/html5/thumbnails/12.jpg)
New and Improved Website
• Guided Search Buttons
• Find Help Search Bar
• Agency Professionals Tab
• Updated NWD taxonomies to
streamline search results
• Added “use references” for easier
searching
• Re-organized highlighted search
terms on the website
• Edited / deleted inactive taxonomies
![Page 13: A No Wrong Door Vision for North Carolina · 2018-06-19 · North Carolina’s long-term services and supports system and ... NC 2-1-1 and No Wrong Door ... Site Site Site Site Site](https://reader033.fdocuments.in/reader033/viewer/2022060319/5f0cab2b7e708231d4368c63/html5/thumbnails/13.jpg)
nc211.org
![Page 14: A No Wrong Door Vision for North Carolina · 2018-06-19 · North Carolina’s long-term services and supports system and ... NC 2-1-1 and No Wrong Door ... Site Site Site Site Site](https://reader033.fdocuments.in/reader033/viewer/2022060319/5f0cab2b7e708231d4368c63/html5/thumbnails/14.jpg)
14
![Page 15: A No Wrong Door Vision for North Carolina · 2018-06-19 · North Carolina’s long-term services and supports system and ... NC 2-1-1 and No Wrong Door ... Site Site Site Site Site](https://reader033.fdocuments.in/reader033/viewer/2022060319/5f0cab2b7e708231d4368c63/html5/thumbnails/15.jpg)
Year One Results
15
![Page 16: A No Wrong Door Vision for North Carolina · 2018-06-19 · North Carolina’s long-term services and supports system and ... NC 2-1-1 and No Wrong Door ... Site Site Site Site Site](https://reader033.fdocuments.in/reader033/viewer/2022060319/5f0cab2b7e708231d4368c63/html5/thumbnails/16.jpg)
16
![Page 17: A No Wrong Door Vision for North Carolina · 2018-06-19 · North Carolina’s long-term services and supports system and ... NC 2-1-1 and No Wrong Door ... Site Site Site Site Site](https://reader033.fdocuments.in/reader033/viewer/2022060319/5f0cab2b7e708231d4368c63/html5/thumbnails/17.jpg)
17
![Page 18: A No Wrong Door Vision for North Carolina · 2018-06-19 · North Carolina’s long-term services and supports system and ... NC 2-1-1 and No Wrong Door ... Site Site Site Site Site](https://reader033.fdocuments.in/reader033/viewer/2022060319/5f0cab2b7e708231d4368c63/html5/thumbnails/18.jpg)
18
![Page 19: A No Wrong Door Vision for North Carolina · 2018-06-19 · North Carolina’s long-term services and supports system and ... NC 2-1-1 and No Wrong Door ... Site Site Site Site Site](https://reader033.fdocuments.in/reader033/viewer/2022060319/5f0cab2b7e708231d4368c63/html5/thumbnails/19.jpg)
19
![Page 20: A No Wrong Door Vision for North Carolina · 2018-06-19 · North Carolina’s long-term services and supports system and ... NC 2-1-1 and No Wrong Door ... Site Site Site Site Site](https://reader033.fdocuments.in/reader033/viewer/2022060319/5f0cab2b7e708231d4368c63/html5/thumbnails/20.jpg)
20
![Page 21: A No Wrong Door Vision for North Carolina · 2018-06-19 · North Carolina’s long-term services and supports system and ... NC 2-1-1 and No Wrong Door ... Site Site Site Site Site](https://reader033.fdocuments.in/reader033/viewer/2022060319/5f0cab2b7e708231d4368c63/html5/thumbnails/21.jpg)
21
![Page 22: A No Wrong Door Vision for North Carolina · 2018-06-19 · North Carolina’s long-term services and supports system and ... NC 2-1-1 and No Wrong Door ... Site Site Site Site Site](https://reader033.fdocuments.in/reader033/viewer/2022060319/5f0cab2b7e708231d4368c63/html5/thumbnails/22.jpg)
22
![Page 23: A No Wrong Door Vision for North Carolina · 2018-06-19 · North Carolina’s long-term services and supports system and ... NC 2-1-1 and No Wrong Door ... Site Site Site Site Site](https://reader033.fdocuments.in/reader033/viewer/2022060319/5f0cab2b7e708231d4368c63/html5/thumbnails/23.jpg)
Raising
Awareness
23
![Page 24: A No Wrong Door Vision for North Carolina · 2018-06-19 · North Carolina’s long-term services and supports system and ... NC 2-1-1 and No Wrong Door ... Site Site Site Site Site](https://reader033.fdocuments.in/reader033/viewer/2022060319/5f0cab2b7e708231d4368c63/html5/thumbnails/24.jpg)
Public Presentations & Exhibits
• State of NC Employee
Wellness Expo
• Rural Center Resource Fair
• NC PACE Conference
• NC Council on Community
Programs Conference
• NC Association on Aging
Conference
• Lifespan Respite Advisory
Team
• Governor’s Advisory
Council on Aging
24
● Healthy Aging Summit
● NC Assistive Technology
Program Grant Adv Council
● Centralina Area Agency on
Aging Conference
● Senior Tar Heel Legislature
● NC Works Conference
● Social Services Institute
● Affordable Housing
Conference
● Options Counseling
Workshop
![Page 25: A No Wrong Door Vision for North Carolina · 2018-06-19 · North Carolina’s long-term services and supports system and ... NC 2-1-1 and No Wrong Door ... Site Site Site Site Site](https://reader033.fdocuments.in/reader033/viewer/2022060319/5f0cab2b7e708231d4368c63/html5/thumbnails/25.jpg)
What’s Next?
▪ Resource and Outreach Specialist
▪ Dedicated LTSS Call Specialist
▪ Powerful New Reporting Tool
▪ On-line “E-Library”
▪ Increased Marketing Statewide
25
![Page 26: A No Wrong Door Vision for North Carolina · 2018-06-19 · North Carolina’s long-term services and supports system and ... NC 2-1-1 and No Wrong Door ... Site Site Site Site Site](https://reader033.fdocuments.in/reader033/viewer/2022060319/5f0cab2b7e708231d4368c63/html5/thumbnails/26.jpg)
How You Can Help…
▪ Inform your clients
▪ Update resource information
▪ Give us feedback
26
![Page 27: A No Wrong Door Vision for North Carolina · 2018-06-19 · North Carolina’s long-term services and supports system and ... NC 2-1-1 and No Wrong Door ... Site Site Site Site Site](https://reader033.fdocuments.in/reader033/viewer/2022060319/5f0cab2b7e708231d4368c63/html5/thumbnails/27.jpg)
27
Contact Information
Stacy Hurley
No Wrong Door State Coordinator
NC Division of Aging and Adult Services
919-855-3454
Heather Black
NC 2-1-1 Statewide Strategy Director
United Way of NC