A New CoNCept iN Aged CAre - Aurrumaurrum.com.au/wp-content/uploads/2014/07/140709... · person...

12
A NEW CONCEPT IN AGED CARE

Transcript of A New CoNCept iN Aged CAre - Aurrumaurrum.com.au/wp-content/uploads/2014/07/140709... · person...

Page 1: A New CoNCept iN Aged CAre - Aurrumaurrum.com.au/wp-content/uploads/2014/07/140709... · person centred care • Person Centred Care Model based on Planetree Principles • Aurrum’s

A New CoNCept iN Aged CAre

Page 2: A New CoNCept iN Aged CAre - Aurrumaurrum.com.au/wp-content/uploads/2014/07/140709... · person centred care • Person Centred Care Model based on Planetree Principles • Aurrum’s

weLCoMe to A New StANdArd For tHe FUtUre oF Aged CAre iN AUStrALiA

Page 3: A New CoNCept iN Aged CAre - Aurrumaurrum.com.au/wp-content/uploads/2014/07/140709... · person centred care • Person Centred Care Model based on Planetree Principles • Aurrum’s

Following two years oF extensive market research and analysis, the aUrrUm groUp was established in late 2013. aUrrUm’s aged care Facilities are bUilt aroUnd a core philosophy oF delivering clinical care excellence For oUr residents.

aUrrUm’s care planning FUlly involves oUr residents and their Families in all key decisions. we are extremely proUd oF oUr exclUsive partnership with internationally recognised healthcare alliance planetree, whose model oF care is based aroUnd ‘person centred care’ principles.

oUr aged care Facilities are designed and maintained to the highest standards, to create a welcoming environment For the care, comFort and privacy oF oUr residents and their Families. we are extremely proUd oF oUr organisation, staFF and oUr Facilities and woUld welcome yoUr visit to one oF oUr aged care Facilities near yoU.

the decision in selecting an aged care Facility can be very stressFUl For residents and Family. aUrrUm aims to make that decision easier, knowing that yoU have chosen an organisation that endeavors to provide the best care.

01

Page 4: A New CoNCept iN Aged CAre - Aurrumaurrum.com.au/wp-content/uploads/2014/07/140709... · person centred care • Person Centred Care Model based on Planetree Principles • Aurrum’s

oUr ViSioN & pHiLoSopHy

‘ oUr AUrrUM FAMiLy CAriNg For yoUr FAMiLy’

Page 5: A New CoNCept iN Aged CAre - Aurrumaurrum.com.au/wp-content/uploads/2014/07/140709... · person centred care • Person Centred Care Model based on Planetree Principles • Aurrum’s

caring For oNe ANotHer witH reSpeCt, kiNdNeSS ANd CoMpASSioN

living iN ANd CreAtiNg A FULFiLLiNg ANd eNriCHiNg eNViroNMeNt

empowering reSideNtS ANd LoVed oNeS to be iNVoLVed iN tHeir CAre

investing iN ANd edUCAtiNg oUr peopLe to ALLow tHeM to go AboVe ANd beyoNd

sUpporting ANd giViNg bACk to tHe CoMMUNitieS AroUNd US

leading tHe wAy iN perSoN-CeNtred CAre ANd SHAriNg oUr LeArNiNgS

oUr VALUeS 02 - 03

Page 6: A New CoNCept iN Aged CAre - Aurrumaurrum.com.au/wp-content/uploads/2014/07/140709... · person centred care • Person Centred Care Model based on Planetree Principles • Aurrum’s

clinical & corporate governance• LeadingclinicalprogramoverseenbyaClinicalGovernanceCommitteechairedbyahighlyexperiencedspecialistinGeriatricsandRehabilitationMedicine-ProfessorPeterDisler

• ImplementationofaleadingedgeclinicalITsystemandhealthequipment(eCase)• ExperiencedBoardofDirectorsprotectingtheinterestsofourresidents andemployees

• IndependentqualityfunctionreportingtoourClinicalGovernanceCommittee

person centred care• PersonCentredCareModelbasedonPlanetreePrinciples• Aurrum’sownleadingDementiaprogram• Involvementofresidentsandtheirfamilyincaredecisions• Comprehensive,tailoredlifestyleprogramandcommunityinvolvementforresidentengagement

• Comprehensivesuiteofadditionalcareservicesprovidedin-houseand throughleadingalliedhealthproviders(e.g.–podiatrists,physiotherapists, dietitians,occupationaltherapists)

an enriching environment throUgh architectUre & design• Highqualitybuildinganddesignstandardscreatingawelcomingenvironmentforcare,comfort&privacy

• Dementiaspecificdesignfeatures• SuperiorHotelServices&amenities(eg.café,privatefamilydiningrooms,hairdresser)

employer oF choice• Employeeswithpassionforcare• Continuoustraining,developmentandinvestmentinourstaff• Ongoingperformanceassessmentandfeedback• EffectiveHRpoliciestoensurequalityresidentcare;highstaffmorale;andlowemployeeturnover

oUr deLiVery ModeL For exCeLLeNCe

Page 7: A New CoNCept iN Aged CAre - Aurrumaurrum.com.au/wp-content/uploads/2014/07/140709... · person centred care • Person Centred Care Model based on Planetree Principles • Aurrum’s

pLANetree ALLiANCe

planetree, is a not-for-profit organisation that partners with hospitals and other health care organisations to transform organisational cultures and improve the resident experience.Planetreewasfoundedinthelate1970sbyAngelicaThieriot,apatientwhoseexperienceswithhospitalsledhertoenvisionadifferenttypeofhealthcareexperiencewherepatientscouldreceivequalitycareinatrulyhealingenvironmentthatwouldalsoprovidethemandtheirfamilieswithaccesstotheinformationneededtobecomeactiveparticipantsintheirowncare.

Today,Planetreeisagrowingglobalnetworkofacutecarehospitals,continuingcarefacilities,ambulatorycentres,communityhealthcentresandhealthlibraries,representingnearlyonemillionannualhospitaladmissions,15millionannualoutpatientvisits,100,000births,andmorethan110,000healthcareprofessionals.

aurrum is planetree’s exclusive partner in australia, and through planetree we have access to global resources and best practice for the provision of care.

components oF the planetree model

1. HumanInteractions/Independence,DignityandChoice

2. ImportanceofFamily,FriendsandSocialSupport

3. Patient/ResidentEducationandCommunityAccesstoInformation

4. HealingEnvironment:ArchitectureandInteriorDesign

5. NutritionalandNurturingAspectsofFood

6. ArtsProgram/MeaningfulActivitiesandEntertainment

7. SpiritualityandDiversity

8. ImportanceofHumanTouch

9. IntegrativeTherapies/PathstoWell-Being

10. HealthyCommunities/EnhancementofLife’sJourney

“AUrrUM’S CoMMitMeNt to exCeLLeNCe iN ALL ASpeCtS OFTHECAREExPERIENCE–FROMTHEPHySICALCOMFORToF reSideNtS, to tHeir eMotioNAL ANd iNteLLeCtUAL weLL-beiNg iS A roLe-ModeL For wHAt A trULy HeALiNg ENvIRONMENTCANBE.PLANETREEISHONOREDTOBEpArtNeriNg witH SUCH AN iNNoVAtiVe LeAder iN tHe FieLd”

sUsan b. Frampton, ph.d. preSideNt, pLANetree

04–05

planetree members = US, AUStrALiA, brAziL, CANAdA, deNMArk, MALAySiA, NetHerLANdS & tUrkey

Page 8: A New CoNCept iN Aged CAre - Aurrumaurrum.com.au/wp-content/uploads/2014/07/140709... · person centred care • Person Centred Care Model based on Planetree Principles • Aurrum’s

“OuRvISIONISTOCREATEA5STARBOuTIquEFACILITy,tHAt wiLL CAter to tHe CULtUrAL diVerSity oF tHe brUNSwiCk AreA”

david di pilla AUrrUM CHAirMAN

oUr boUtiqUe Flagship • Currentlyundergoingmajorrefurbishment–openingNovember2014• Residents’roomswithhighqualityfinishesandSMARTwiring,featuresinclude:Wi-Fi,SMARTTvs,Skypeande-Caseclinicalsystemwhichallowresidentstocommunicatewithhealthprofessionalsandfamiliesfromtheirroom

• SecureDementiafacility-applyingAurrum’sleadingdementia careprogram

• Nursecallsystemactivatedbysensorsandpendants(pressuresensors inbeds)

• Dementiadesign–facilitydesignreviewedwithAlzheimer’sAustralia• Café,Hairdresser,PrivateFamilyDiningRooms,outdoorcourtyards• Onsitekitchen–gourmetfoodfromdietitiandesignedmenuto culturaltastes

• Caringforresidentsfromvariousculturalbackgrounds–providingfortheethnicdiversityofresidentsintheBrunswickarea

• Comprehensivesocial,culturalandcommunityactivitiesprogram

AUrrUM brUNSwiCk

17EggintonStreet,BrunswickWestvIC3055Tze-WeiChong,COO|p 0406 373 388Enquiries:[email protected]

PictureofBrunswickstreetscape

Page 9: A New CoNCept iN Aged CAre - Aurrumaurrum.com.au/wp-content/uploads/2014/07/140709... · person centred care • Person Centred Care Model based on Planetree Principles • Aurrum’s

glenda walkergeneral manager - reservoirRegisteredNurse Highlycredentialedagedcarefacility managerwithstrongmanagementexpertise

“i AM pASSioNAte AboUt Aged CAre ANd AM perSoNALLy CoMMitted to deLiVeriNg HigH StANdArdS oF CAre tHAt FULLy iNVoLVeS reSideNtS, FAMiLieS ANd StAFF”

catering For the cUltUral diversity oF the northern sUbUrbs • Ahighqualityclinicalcarefocused128bedfacility• Residentsrooms–largesingleroomswithen-suites• SecureDementiafacility• Café,Hairdresser,PrivateFamilyDiningRooms• Largeoutdoorcourtyardgardensandwalkways• Onsitekitchen–gourmetfoodfromdietitiandesignedmenutoculturaltastes• Caringforresidentsfromvariousculturalbackgrounds–providingfortheethnicdiversityofresidentsintheReservoirarea

• Comprehensivesocial,culturalandcommunityactivitiesprogram

AUrrUM reSerVoir 06–07

1AberdeenSt,ReservoirvIC3073Enquiries:[email protected]|p0457208282

Page 10: A New CoNCept iN Aged CAre - Aurrumaurrum.com.au/wp-content/uploads/2014/07/140709... · person centred care • Person Centred Care Model based on Planetree Principles • Aurrum’s

clinical care excellence in a coUntry setting • Completedin2012,ahighqualityclinicalcarefocused120bedfacility• SetintheidyllicsurroundsofthehistoricHealesvillecommunity,arelaxingandcalmingenvironmentforcare

• Residents’rooms–largesingleroomswithen-suites• SecureDementiafacility–applyingAurrum’sleadingdementia careprogram

• Café,Hairdresser,PrivateFamilyDiningRooms,largeoutdoorcourtyardgardensandwalkways

• Onsitekitchen–gourmetfoodfromdietitiandesignedmenu• Comprehensivesocialandcommunityengagement

kathleen collingsgeneral manager - healesvilleRegisteredNurse Experiencedagedcarefacilitymanager withstrongleadershipcapabilitiesandcommunicationskills

“AUrrUM wiLL proVide tHe HigHeSt StANdArdS oF CLINICALCAREFORTHECOMMuNITyOFHEALESvILLE.WEAiM to MAke tHe deCiSioN to eNter oUr FACiLity For FAMiLieS ANd reSideNtS Very eASy, kNowiNg yoU HAVe CHoSeN tHe beSt oF CAre”

AUrrUM HeALeSViLLe

27SmithStHealesvillevIC3777Enquiries:[email protected]|p0418570974

Page 11: A New CoNCept iN Aged CAre - Aurrumaurrum.com.au/wp-content/uploads/2014/07/140709... · person centred care • Person Centred Care Model based on Planetree Principles • Aurrum’s

oUr CLiNiCAL goVerNANCe CoMMittee

proFessor peter dislerchairman - clinical governance committeePeterisanaccomplishedseniorphysicianandacademic,registeredasaspecialistinAustraliainGeriatricMedicine,InternalMedicine&RehabilitationMedicine

current primary positions:• AdjunctClinicalProfessorofMedicine, Monashuniversity

• ConsultantPhysicianinGeriatricsandRehabilitation,BendigoHealth

• ProfessorialFellowAssociate,Theuniversity ofMelbourne

• HonoraryProfessor,DepartmentofPalliativeCare&Policy,KingsCollege,university ofLondon

dr nicole brookenational quality & clinical care directorNicolehasanationalandinternationalprofileinagedcareclinicalandoperationalmanagement(over20years),havingimplementedandauditedsystemsandservicesfor53facilities

• RegisteredNurse• AssociateProfessorinAgedCare,university ofTasmania

• GeneralManagerofCare–Greengate• ResearchandBusinessDevelopmentManagerWhiddonGroup

• DirectorofNursing-Amity

dr victoria shawclinical governance committee - directorvictoriaisanaccomplishedmedicalprofessionalwithsubstantialexperienceasaseniormedicalofficerwithmajorSydneyhospitals

• DoctorateofPhilosophy,universityofSydney:“NeuroprotectionofdopaminergiccellsinParkinson’sDisease”

• BachelorofMedicineandSurgery(Honours),universityofSydney

“tHe CLiNiCAL goVerNANCe CoMMittee wiLL proVide iNdepeNdeNt CLiNiCAL gUidANCe ANd oVerSigHt OFAuRRuM’SFACILITIESTOENSuRETHATquALITyANDBESTPRACTICESAREMAINTAINED”

proFessor peter disler CLiNiCAL goVerNANCe CoMMittee

08–09

Page 12: A New CoNCept iN Aged CAre - Aurrumaurrum.com.au/wp-content/uploads/2014/07/140709... · person centred care • Person Centred Care Model based on Planetree Principles • Aurrum’s

AurrumPtyLtdPOBox4038,AuburnSouth3122,vICacn 168 114 038

e [email protected] www.aurrum.com.au

AUrrUM FoUNdAtioN

a charitable FoUndation established to enrich & give back to oUr commUnities•Promotingtheadvancementofsocialwellbeingbycontributingtothearts,events,communitygroups,charities,health&research

• Programsforourresidentstocontinuetheirinvolvementinthecommunity• InvitingcommunitygroupstoparticipateinactivitiesandlifewithinourAurrumfacilities

For any enquiries or donations, please contact - [email protected]

“we Look ForwArd to workiNg witH tHe LoCAL CoMMUNitieS AroUNd OuRFACILITIESANDSuPPORTINGTHEMASTHEyHAvEOuRRESIDENTS.ANDtHroUgH tHiS, we wiLL Look to eNgAge iN progrAMS to ALLow oUr reSideNtS to CoNtiNUe tHeir iNVoLVeMeNt iN tHe CoMMUNity”mary shaw DirectorofAurrumFoundation