A Guide to Project-based Section 8 Landlord Training.

45
A Guide to Project-based Section 8 Landlord Training

Transcript of A Guide to Project-based Section 8 Landlord Training.

Page 1: A Guide to Project-based Section 8 Landlord Training.

A Guide to Project-based Section 8

Landlord Training

Page 2: A Guide to Project-based Section 8 Landlord Training.

What is Project-based Section 8?

• A component of the Housing Choice Voucher Program that provides subsidy to individuals or families residing in specific housing units contracted with SHA through housing providers and service agencies

• A building owner (referred to as “landlord” throughout this document) enters into a contract with SHA to provide rental subsidies for specific units

• The landlord is responsible for gathering required forms and supporting documentation for applicants and tenants

• The landlord is responsible for all building management, including maintaining a waitlist and screening applicants to fill vacancies

• SHA determines the initial and ongoing household eligibility and compliance

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Project-based Terms• Housing Assistance Payment (HAP): the portion of the contract rent payable to the landlord by SHA, contract rent minus tenant

rent to owner

• HAP Contract: housing assistance payments contract between SHA and the Owner

• Housing Quality Standards (HQS): the HUD minimum quality standards for dwelling units occupied by the tenant

• Landlord: enforces lease and gathers all documentation, such as eligibility certifications, that will enable PorchLight to determine the amount of the subsidy and tenant rent as stated in the HAP contract

• Participant (Tenant): The person(s) approved by PorchLight to reside in a contracted unit with assistance under the program rules

• Contract Rent: total rent due to the landlord, HAP plus tenant rent to owner

• Utility Allowance: pre-determined estimate of utilities for the unit that the participant will have to pay – this is listed on the Exhibit A of the contract

• Gross Rent: the contract rent plus the utility allowance

• Total Tenant Payment (TTP): 30% of adjusted monthly income, which is the amount the participant is expected to contribute toward rent and utilities

• Tenant Rent to Owner: the portion of the contract rent payable to the landlord by the participant, TTP minus any utility allowance

• Anniversary Date: the first of the month in which tenant originally moved in

• HUD 50058: document transmitted to HUD containing the household’s certification information including composition, income, rent and HAP portions

• SHA 581 Lease Amendment: a written notification that informs the tenant and landlord of contract rent, tenant rent portion and HAP portion

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Eligibility Requirements

• Be under 30% median income (median income is established annually by HUD)

• The exception to this income requirement are Sound Family units, which must be under 50% median income, but must also be homeless – consult the Exhibit A in your contract for units that may be Sound Families

• Must be a U.S. citizen or eligible non-citizen; original documentation must be provided at time of application

• Must be able to provide original Social Security number verification for all family members at time of application

• Not owe money to SHA or another housing authority

• Have acceptable criminal history according to the SHA Administrative Plan

• Left in good standing from other SHA assisted programs

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Income Limits and Occupancy Standards

Number InHousehold

30% of Median

50% of MedianVery Low

income

1 person 18,000 30,000

2 persons 20,600 34,250

3 persons 23,150 38,550

4 persons 25,700 42,800

5 persons 27,800 46,250

6 persons 29,850 49,650

7 persons 31,900 53,100

8 persons 33,950 56,500

Bedroom Size Minimum Number in HH

Maximum Number in HH

0 Bedroom 1 2

1 Bedroom 1 4

2 Bedroom 2 6

3 Bedroom 3 8

4 Bedroom 4 10

5 Bedroom 6 12

6 Bedroom 8 14

HUD Median Income Limits SHA Occupancy Standards

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NEW APPLICATIONS

STEP 1

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• Go to www.seattlehousing.org

• Select “Landlords” tab

• Click “Project-based Program”

• Open “Forms and Documents”

Accessing PB Forms

All Applications, New Move Ins, and Transfers should be sent to [email protected]

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Intake/Application Workflow

UNIT BECOMES AVAILABLE FOR NEXT APPLICANT ON WAITLIST

HOLD APPOINTMENT WITH HOUSEHOLD TO

COMPLETE INTAKE DOCUMENTS

LANDLORD

ACTIONS

OBTAIN 3RD PARTY

VERIFICATIONS

SUBMIT INTAKE DOCUMENTS WITH

3RD PARTY VERIFICATIONS TO

PORCHLIGHT

REVIEWS APPLICATION FOR

COMPLETION

REVIEWS BACKGROUND

CHECK/DETERMINE ELIGIBILITY

EMAIL APPROVAL AND ESTIMATED RENT TO

LANDLORD

INFORM HOUSEHOLD OF APPROVAL, ESTIMATED RENT PORTION, AND SET UP AN APPOINTMENT

TO COMPLETE NEW MOVE-IN DOCUMENTS

PORCHLIGHT ACTIONS

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Intake Timeframes

• PorchLight makes every effort to respond to complete APPLICATIONS within 5 business days of receipt

• If Incomplete APPLICATION packets, SHA will email landlord for missing documents/items. APPLICATIONS may be cancelled if missing documents are not returned

• APPLICATION packets and supporting documentation must be current (within 60 days)

• If an application is denied, PorchLight will send a letter to the applicant and copy the landlord with the reason for denial and the applicant may not move in unless an appeal is approved

• NEW MOVE-IN packets must be submitted within 60 days of the application approval date or the application will be cancelled and the landlord will not receive HAP

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SHA Checklist

Your name here

Common mistakes:

We cannot process the application without these fields completed.

Submit the items that are not shaded. PorchLight must approve the application first, then the landlord can lease up and submit Part 2, the New Move-In Packet.

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Application

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Application

Common mistakes:

Do not leave anything blank!

N/A

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Declaration of Citizenship

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Declaration of Citizenship

Applicants are required to declare their citizenship/immigration status.

• Ensure both sides of the form are signed if there are minors in the household

• Provide copies of front/back of original unexpired INS documents for non-citizens

• Original documents must be copied onto SSN/INS form & sign/dated by Landlord

• Use form SHA-1118 for eligible non-citizens

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NEW MOVE IN (LEASE UP)

STEP 2

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New Move-in (NMI)

• Initial Inspection Self-Certification: landlord signs off on the condition of the unit prior to move-in, but unit must have passed an SHA HQS inspection within the past 364 days. The initial inspection must be completed on or before the lease start date. HAP payments cannot begin before Initial Inspection Self-Certification form is completed.

• Tenancy Addendum: is an addendum to your lease and Landlord is required to provide both lease and addendum to tenant

• Lease End Date: is the last day of the month, prior to original move in date

Example: if lease date starts 4/14/2010, the lease end date is 3/31/2011

• Statement of Family Responsibility form: authorizes a family to receive the Project-based subsidy. Tenant, Landlord and SHA are required to sign/date this document.

• Reporting/Drug form: is additional participant responsibilities for all HCV program participants

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New Move-in Workflow

HOLD APPOINTMENT WITH HOUSEHOLD TO COMPLETE NEW MOVE-IN DOCUMENTS

REVIEW INTAKE DOCUMENTS FOR CHANGES

IF REPORTING NEW HOUSEHOLD COMPOSITION

AND/OR INCOME/ASSETS CHANGES SUBMIT SR

PACKET

OBTAIN 3RD PARTY VERIFICATIONS

CONDUCT WALK-THROUGH OF UNIT AND SIGN-OFF ON THE INITIAL INSPECTION

SELF-CERTIFICATION

SUBMIT MOVE-IN DOCUMENTS WITH LEASE/ADDENDUM WITHIN 60 DAYS OF THE APPLICATION APPROVAL DATE

VERIFY MOVE-IN DOCUMENTS, PROCESS

CERTIFICATION, AND ISSUE HAP

EMAIL 50058 AND 581 TO LANDLORD, MAIL

ORIGINAL 581 AND PB PAMPHLET TO TENANT

UPDATE TENANT RECORD WITH NEW RENT PORTIONS AND FILE 50058 AND 581 IN

TENANT FILE FOR FUTURE REFERENCE

RECEIVE APPLICATION APPROVAL EMAIL FROM PORCHLIGHT

CANCEL APPLICATIONS WITH APPROVALS

OLDER THAN 60 DAYS

LANDLORD

ACTIONS PORCHLIGHT ACTIONS

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Landlord Orientation for New Applicants/Tenants

When reviewing NMI documents with tenant, be sure to:• Explain the differences between Project-based &

Tenant-based– Project-based subsidy stays with the unit– Tenant-based subsidy is a voucher that belongs to tenant

• Explain reporting requirements & timelines• Review & provide copies of:

– Statement of Family Responsibility – Tenancy Addendum– Welcome to the Section 8 Project-based Assistance Program

brochure

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Statement of Family Responsibility

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Statement of Family Responsibility

Landlord

SHA

This is the only document that ties all three parties together.The second page must be signed & dated by all parties.

Participant

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Tenant-Building Lease

Common mistakes:

The term of the lease cannot start before the application was approved by PorchLight. If it does the landlord will not receive HAP for that time.

The rent listed in the lease is the total contract rent, not the gross rent, tenant portion, or a non-dollar entry.

INSERT CONTRACT RENT AMOUNT

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ANNUAL REVIEW

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2010 Annual Review Schedule

Project-based Annual Review Correspondence Schedule 2010

AR Letters & Logs to be Run

Letters/Envelopes to Central

ServicesDate on Letters Date Due AR Effective Date

January 6, 2010 January 11, 2010 January 15, 2010 February 1, 2010 May 1, 2010

February 3, 2010 February 8, 2010 February 12, 2010 March 1, 2010 June 1, 2010

March 9, 2010 March 12, 2010 March 18, 2010 April 1, 2010 July 1, 2010

April 7, 2010 April 12, 2010 April 16, 2010 May 1, 2010 August 1, 2010

May 6, 2010 May 11, 2010 May 17, 2010 June 1, 2010 September 1, 2010

June 8, 2010 June 11, 2010 June 17, 2010 July 1, 2010 October 1, 2010

July 7, 2010 July 8, 2010 July 16, 2010 August 1, 2010 November 1, 2010

August 9, 2010 August 10, 2010 August 18, 2010 September 1, 2010 December 1, 2010

September 8, 2010 September 9, 2010 September 17, 2010 October 1, 2010 January 1, 2011

October 7, 2010 October 8, 2010 October 18, 2010 November 1, 2010 February 1, 2011

November 4, 2010 November 5, 2010 November 15, 2010 December 1, 2010 March 1, 2011

December 6, 2010 December 7, 2010 December 15, 2010 January 1, 2011 April 1, 2011

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Annual Review Workflow

90-100 DAYS AHEAD OF AR DATE

SEND AR LOG TO LANDLORD

SEND AR PACKET TO TENANT

MAKE APPOINTMENT WITH TENANT TO COMPLETE AR PACKET

SEND FOR 3RD PARTY VERIFICATIONS IF APPLICABLE

REVIEW CURRENT 50058 FOR CHANGES

SUBMIT AR PACKET TO PORCHLIGHT BY 1ST OF EACH

MONTH

REVIEW AR PACKET AND VERIFICATIONS

FOR COMPLETION AND PROCESS THE RE-

CERTIFICATION

EMAIL 50058 AND 581 TO LANDLORD, MAIL

ORIGINAL 581 TO TENANT

UPDATE TENANT RECORD WITH NEW RENT PORTIONS AND FILE 50058 AND 581 IN TENANT FILE FOR FUTURE REFERENCE

LANDLORD

ACTIONS PORCHLIGHT ACTIONS

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Annual Review (AR) Timeframes

• SHA sends AR packets to tenants and AR logs to landlords 90-100 days prior to tenant anniversary date

• Tenants submit AR packets with supporting documentation directly to landlord for submission to Porchlight Office by the 1st of each month

• If incomplete AR packets, SHA will email landlord for missing documents/items or may send notice to the tenant and copy the landlord with10 business days to respond

• If no response to requests from tenants/landlord, SHA will send Non-compliance termination letter and copy the landlord

• For Tenant caused delay of AR, the tenant may not receive 30 days’ notice of an increase

• For SHA caused delay of AR, there is no penalty to tenant

• For Landlord caused delay of AR, HAP will be placed on hold

• SHA 581 Lease Amendment: a written notification that informs the tenant and landlord of contract rent, tenant rent portion and HAP portion

- SHA may attach a second page to the lease amendment to explain changes such as effective dates, utility allowance amounts, household composition, etc.

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Personal Declaration

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Review household composition for any changes

Personal Declaration

DON’T LEAVE ANY QUESTIONS BLANK!

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SPECIAL REVIEW

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Special Review Workflow

TENANT TELLS YOU ABOUT A CHANGE IN INCOME OR HOUSEHOLD COMPOSITION

ASSIST TENANT IN COMPLETING THE SPECIAL

REVIEW PACKET

SEND SR PACKET TO PORCHLIGHT BY 10TH OF

MONTH

OBTAIN 3RD PARTY VERIFICATIONS

REVIEW CURRENT 50058 FOR CHANGES

VERIFY CHANGES AND PROCESS THE RE-CERTIFICATION

EMAIL 50058 AND 581 TO LANDLORD, MAIL

ORIGINAL 581 TO TENANT

UPDATE TENANT RECORD WITH NEW RENT PORTIONS AND FILE 50058 AND 581 IN

TENANT FILE FOR FUTURE REFERENCE

LANDLORD

ACTIONSPORCHLIGHT

ACTIONS

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Special Review (SR) Timeframes

• Tenant report changes of income or household within 10 business days of change to landlord & assists with completing SR paperwork

• Landlords must submit SR packet/documentation to Porchlight by 4:30 p.m. on the 10th of the month for the rent decrease to take effect the 1st of the following month

• Once SHA receives the packet, SHA determines if SR start date is less than 30-days notice, 30-days notice or no change

• For Landlord delay in submitting SR paperwork, any change in rent or HAP may be absorbed by Owner

• SHA 581 Lease Amendment: a written notification that informs the tenant and landlord of contract rent, tenant rent portion and HAP portion

- PorchLight may attach a second page to the lease amendment to explain changes such as effective start dates, household composition, etc.

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SR Change of Income or Household Conditions

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SR Change of Income or Household Conditions

Common mistakes:

Should be head of household, not the person with the change

Always submit this form with supporting documentation.

Project-based HCV: Change of Income or Household Conditions

Head of Household name (Last, First) Head of Household Social Security Number

Address Contact phone number Home Cell

Head of Household’s signature__________________________________________________ Date_______________

Upon request, Seattle Housing Authority will provide reasonable accommodations to people with disabilities so they can participate in SHA programs.

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TRANSFERS

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Transfer Workflow

TENANT REQUESTS, OR IT BECOMES NECESSARY, TO TRANSFER TO ANOTHER UNIT WITHIN THE SAME BUILDING

REVIEW VACANCIES FOR A PROJECT-BASED UNIT THAT ACCOMODATES

HOUSEHOLD’S OCCUPANCY STANDARD

VERIFY NEW UNIT IS CONTRACTED AND COMPLIES

WITH OCCUPANCY STANDARDS, PROCESS CERTIFICATION, AND

ADJUST HAP IF NECESSARY

EMAIL 50058 AND 581 TO LANDLORD, MAIL

581 TO TENANTMAKE APPOINTMENT TO COMPLETE TRANSFER PACKET AND NEW LEASE

(IF INCOME OR HOUSEHOLD COMPOSITION HAS CHANGED THEN COMPLETE AN SR

PACKET)

CONDUCT WALK-THROUGH OF UNIT AND SIGN-OFF ON THE INITIAL

INSPECTION SELF-CERTIFICATION

UPDATE TENANT RECORD WITH NEW RENT PORTIONS AND FILE 50058 AND 581 IN TENANT FILE

FOR FUTURE REFERENCESUBMIT TRANSFER PACKET TO PORCHLIGHT

WITHIN 10 DAYS OF TRANSFER

LANDLORD

ACTIONS PORCHLIGHT ACTIONS

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MOVE OUT

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Move Out Workflow

TENANT GIVES NOTICE TO MOVE OUT

COMPLETE MOVE OUT FORM AND SUBMIT TO

PORCHLIGHT WITH SUPPORTING

DOCUMENTATION WITHIN 10 DAYS OF

MOVE OUT

REVIEW MOVE-OUT PAPERWORK FOR

COMPLETION, ADJUST HAP IF NECESSARY, AND EMAIL

50058 TO LANDLORD

RECORD IN UNIT FILE

LANDLORD

ACTIONSPORCHLIGHT

ACTIONS

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MISCELLANEOUS

&

HOUSE KEEPING

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WHAT IS THIRD PARTY VERIFICATIONS?

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When a tenant provides income verification, it is NOT considered a third party verification…

SHA obtains… DSHS Washington State Employment Security Washington State Office of Support Enforcement (OSE) EIV (Enterprise Income Verification-HUD site)

Landlord obtains… employment (including seasonal & temporary employment) VA and other pensions Social Security & SSI annuities/trusts/financial records any out of state income L&I child support not received through OSE self-employment verification Self-certification/declaration of cash contributions/gifts out-of-pocket paid medical or childcare expenses

All third party verifications need to be current!

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Employment Verification Third Party Form

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Allowances:• $400 for an elderly/disabled household

• $480 for dependents (minors, full-time students, disabled adults)

Deductions:• Out-of-pocket expense Medical1. receipts2. printouts from Pharmacy3. payment plans4. letters from medical knowledgeable professionals

Billing statements are not acceptable proof of paid out-of-pocket expenses

Childcare1. receipts2. DSHS Childcare Co-Pay Award letters3. Letter from childcare provider

Allowances and Deductions

Page 42: A Guide to Project-based Section 8 Landlord Training.

Social Security Letters are Acceptable Proof of Disability

If no “DI,” use Professional Certification of Disability form.

DI

You are entitled to these benefits as a disabled individual.

SHA uses the rounded benefit to calculate income unless medical deductions are taken.

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Roles within your agency:

• Who is responsible for screening and completing Intake documents?

• Who is responsible for third party verifications?– Which forms do you use and where are they kept?– What is your process for obtaining them?

• Who is responsible for leasing?

• Who is responsible for gathering special and annual reviews?

• Who is responsible for unit maintenance and turn around?

• Who is responsible for collecting rent?

• Who is responsible for reconciliations?

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DO’S & DON’T’SDO… review all application/certifications for completion submit supporting documentation along with SHA forms contact SHA if you have questions regarding reporting requirements and

timelines provide special review packets to tenants obtain third party verifications send tenant changes to SHA within 10 business day of change OR by the 10th

of the month enforce your lease where necessary for lease violations send new staff to Landlord Trainings

DON’T… move in applicants prior to SHA approval, you will not receive subsidy prior to

approval date refer your tenants with landlord/tenant issues to PorchLight Office because

PorchLight is not the landlord expect social service agencies to complete application/certification packets, it

is landlords obligation give tenants employment verification forms

Page 45: A Guide to Project-based Section 8 Landlord Training.

QUESTIONS?