7/23/2009

Capabilities Briefing

For CDCA

Andy Carteracarter@windwardits.co

m

IT Solutions. Guaranteed Results.

Founded in 1997, to assist organizations that rely on their network and systems infrastructure as a key asset.

Windward provides a range of consulting, engineering, and information technology services that leverages its knowledge of the public sector and commercial best practices

US-owned small business, TS Facility Clearance

Over 100 engineers/consultants, most with clearances

Focus on enterprise management/service assurance with expertise in tools and process

Over 250 customers/projects in the commercial and public sectors

About Windward

IT Solutions. Guaranteed Results.

Windward’s Mission

….is to help customers meet organizational objectives and adapt to change with increased efficiency and flexibility.

IT Solutions. Guaranteed Results.

Windward’s Focus

Business Intelligence: Analyzing massive amounts of data using COTS productsSOA: Developing enterprise architectures that allow applications to communicate over flexible systemsCyber Security: Developing strategies to protect networks and dataService Assurance: Ensuring that mission critical systems are always availableGreen IT: Using virtualization to reduce costs and energy consumption in data centersOperations Management: Ensuring that IT infrastructure is sufficient to meet agency goalsIT Process Improvement: Optimizing operational procedures to maximize efficiency and effectiveness

Windward’s expertise is focused on these areas of IT:

IT Solutions. Guaranteed Results.

Business Intelligence

Solutions to combine and analyze disparate silos of information

Tracking of the impact of programs

Tying program funding to program results

Measuring spending against performance thresholds

Correlating department goals with expenditures

Monitoring security, operational status and service health

Automating analysts work

Windward’s experience in BI enables solutions that improve decision making, save money and resources, automate data analysis, and provide the means to manage performance

Windward provides the visibility to deliver more efficient and effective programs.

IT Solutions. Guaranteed Results.

SOA

Build solid SOA IT infrastructures as a foundation for the successful operation of efficient and effective IT environments

Provide available, discoverable, accessible and reusable services which can reside on IT assets (i.e., computer servers, data storage elements) and span multiple domains

Establish an accurate SOA configuration model with Central Resource Manager, Service Catalog, Shared Information Data (SID) and Synchronization and Discovery modules

Develop and refine infrastructure, Operating Support System (OSS), and governance models for SOA implementation

As a vendor-neutral solutions provider, Windward helps our clients:

At the very core of SOA is the concept and implementation of high performing, continuously available, accessible services.

IT Solutions. Guaranteed Results.

Cyber Security

Windward has experience in the following guidelines and technologies:

US-Cert

IT Security Technologies IDS, NAC, spyware/malware and security information management

Identity Management

HSPD-12

FIPS 201

NIST Guidelines

With detailed analysis, Windward can create an efficient cyber security design and strategy for your organization.

IT Solutions. Guaranteed Results.

IT Service Assurance

With Windward’s extensive experience of service assurance solutions, an organization can significantly improve the quality of IT systems and services.

Fault management for network, application, system and other infrastructure

Performance management of all critical infrastructure

Capacity planning of IT assets

Root cause analysis and alarm consolidation

Manager of manager design, deployment and integration

Impact analysis and notification of critical service outages

Windward can design the right assurance solution to increase IT service availability, reduce Mean Time to Repair (MTTR), and improve value to your customers.

IT Solutions. Guaranteed Results.

Green IT

Green IT focuses on innovative technology and ways to make legacy environments, particularly data centers, more energy-efficient. Windward offers:

Extensive knowledge base of FAR and EPEAT Green IT regulations

Green IT system design, implementation, and support for networks and systems

Greening legacy infrastructure through virtualization, data center consolidation, and blade technologies

The Greening effect of virtualization is to reduce and consolidate physical hardware resources and software resources across the

environment.

IT Solutions. Guaranteed Results.

Operations Management

Windward Delivers excellence in Operations Management for Federal organizations that rely on their network and systems infrastructure for mission performance

Provisioning system design, implementation and support for networks and systems

Configuration management of network, system and application devices

Discovery and audit of the IT infrastructure

CMBD or SID design, implementation and support

Release packaging & distribution

Service desk design, implementation and support

Wide area workflow design, deployment and support

The automation of existing Operations Management services or the addition of new services without disrupting service quality is not a simple task. Windward helps organizations

effectively implement and fully integrate solutions into all IT processes.

IT Solutions. Guaranteed Results.

IT Process Improvement

Windward’s depth of analysis and service assurance solutions improve IT processes and service quality.

ITSM / ITIL, eTOM, CobiT, ISO20K, Six Sigma program mentoring, implementation and service lifecycle support

BSM visualization of key operational data through dashboards and portals

KPI definition and implementation

Process automation of key operational workflows

Service catalog design, implementation and support

Service desk design, implementation and support

SLA design and management

Project portfolio management of critical IT initiatives

Improve operational efficiency and effectiveness to achieve higher quality services and greater customer satisfaction

IT Solutions. Guaranteed Results.

Defense Clients and Projects

Client Project

Defense Information Systems Agency DGS Network Management System

Office of the Secretary of DefenseCommand Communications Survivability Program (CCSP) OSS Implementation

Command Communications Survivability Program (CCSP) Network Fault Management Support

Department of the ArmyArmy Knowledge Online (AKO) management system

Army National Guard (ANG) Management System Requirements

Department of the Navy

Combined Optical Acoustic Tracking System Network & Systems Management

U.S. Navy / Marine Corps Service Level Management System

Space and Naval Warfare Systems Command (SPAWAR) CONOPS Design

Space and Naval Warfare Systems Command (SPAWAR) NMS System Design

2nd Fleet IT Governance Planning

Department of the Air Force

Combat Information Transport System, Network Common Operational Picture System

Combat Information Transport System, Block 30 Initial NMS Implementation

NETCENTS Application Management System Implementation

Defense Clients and Projects