7 Steps to Restoring a Company in Financial...

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Capstone Headwaters 7 Steps to Restoring a Company in Financial Distress

Transcript of 7 Steps to Restoring a Company in Financial...

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Capstone Headwaters

7 Steps to Restoring a Company

in Financial Distress

Page 2: 7 Steps to Restoring a Company in Financial Distresscapstoneheadwaters.com/sites/default/files/FINAL_7... · revenue with the real estate market downturn. Over the course of his career,

With volatility in today’s markets, the financial environment is unforgiving for

faltering companies in the middle market. Traditional bank lenders suffer from

increasing complexity as a result of greater regulation and underwriting

scrutiny. Junior lenders face increasing sensitivity with structural issues from

their subordinated position and equity investors are always cognizant of their

position in the capital structure.

Disappointing financial results often foreshadow troubling times. However,

other factors can impact a company before they are reflected in the financial

statements, such as regulatory changes, commodity price movements, and

rapid technology changes. The sooner the problem is recognized, the greater

likelihood of a successful recovery.

Scapegoating “poor management” isn’t always fair. An investor’s perception is

a management team’s reality and re-establishing the company’s viability and

future requires strategies, tactics, and resources that can be outside

management’s comfort zone and traditional approach.

Important steps are necessary to reverse the trends and restore the company to

health and maximize value. In these circumstances, management finds itself

facing pressures from various constituencies from lenders addressing loan

compliance breaches, to equity investors concerned with value erosion, to trade

creditors considering supply chain disruptions, to employees anxious for their

livelihood. In addition, family-owned businesses have additional complexities

of family expectations regarding performance and value.

The troubled company’s first few actions can determine the trajectory of

recovery, so it’s important to get it right from the start.

Authored By

Frank HundleyManaging Director

520-205-2254

[email protected]

7 Steps to Restoring a Company in Financial Distress | 2

7 STEPS TO RESTORING A COMPANY

IN FINANCIAL DISTRESS

The following steps are a useful tool for companies facing

financial challenges.

Take Your Medicine: At an early point in the process, it is important

for business leaders to acknowledge that results are below

expectations. By taking this simple step, management changes the

focus from blaming to addressing the more vital concern for all

stakeholders: what are you going to do about it?

Lenders and other investors likely have lost trust. Management should

recognize that preserving or regaining the confidence of capital providers is

typically the most crucial component to accomplishing a successful turnaround.

Engaging financial advisors with expertise in this domain will help with the

turnaround by creating credibility with stakeholders – especially creditors.

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Look Inward: Take a deep dive into your

company to ensure the critical issues are

identified. No matter how well

management believes it knows the

company, take the time for another look

and, if necessary, get a third-party opinion. Focus

on detail, accountability, and performance

expectations inside and outside the company.

Quantify as much as possible, as this helps when

developing the performance improvement plan and

your internal and external communications.

Communicate Early and Often: Even

before a plan is finalized, let investors and

creditors know what you are doing to

improve the situation. Early in the process,

describe your actions and the intended

results taking into account the differing and

sometimes conflicting priorities of various

stakeholders. Maintain transparency throughout

this process as investors don’t like surprises.

Sweat the Small Stuff: Know your financial

and operational commitments including

debt agreements, lease agreements,

shareholders’ agreements, supply

agreements, sales contracts, and

others. Financial advisors provide critical

expertise designing businesses and negotiating

strategies. The earlier an advisor engages, the

greater impact they can deliver to the situation.

Typically, there is a lot to do in a limited amount of

time and management still has a company to run.

Get help.

As early as possible, management should create a

rolling, 13-week cash flow forecast to understand

and manage liquidity. Taking this step before

others ask for it will build credibility when they do

ask for it – and they will.

Going forward, the key metric is “Promises Made”

vs. “Promises Kept.” In other words, stakeholders

will be looking for progress as measured by the

metrics the company establishes for itself.

Create a Business Plan and Forecast: The

plan should be as detailed as possible with

performance standards and metrics. These

measures form the basis for monitoring

progress. The plan constitutes your

“Promises Made.”

“As early as possible, management

should create a rolling, 13-week

cash flow forecast to understand

and manage liquidity. Taking this

step before others ask for it will

build credibility when they do ask

for it – and they will.”

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Explain the Business Plan: Once the plan is developed,

engage lenders, investors and employees to discuss the plan.

This creates the standard to assess performance – “Promises

Kept.” Stakeholders appreciate a direct conversation about

the future and the company’s plan to address their issues.

Take a Walk in Your Investor’s Shoes: When negotiating

with lenders, creditors, and investors, it is beneficial to

analyze the situation from the other side’s point of view and

be knowledgeable of your company’s commitments and

covenants relative to this analysis. The financial advisor should take

the lead on this assignment and develop strategies to work with

these stakeholders to address their concerns. Talking to investors –

debt and equity – with good knowledge of their position will help

bring about a faster and acceptable resolution.

If it’s truly a crisis scenario, these conversations can be difficult and

uncomfortable, but in the end, companies are well served by

engaging creditors rather than fighting them.

At this point, it is important to remember that no plan is written in

stone. The company’s management and employees must be nimble.

For instance, the plan may have called for growing one line of

business, but it could make sense to sell it. In general, if stakeholders

understand your reasoning, they’ll support the change to help create

a healthier company.

This process is difficult on people and relationships across the

spectrum of stakeholders. It is especially stressful and draining on

executives, investors and family members. One strategy, always on

the table, is to sell the business, repay creditors, and distribute the

remainder to investors. While this may not be the preferred solution,

it should be considered in the full analysis of maximizing value,

especially if the stress or timing of a turnaround is not acceptable.

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The end game is to find a workable solution so that the company can recover and be restored to health. Throughout the

process parties engage in give-and-take in an effort to address their most important concerns while considering the

company’s concerns as well. Conducted successfully, reasonable solutions arise that create value for all parties.

As noted business commentator Mick Jagger said:

“You can’t always get what you want,

But if you try sometimes, you just might find,

You get what you need.”

“It is beneficial to analyze

the situation from the other

side’s point of view and be

knowledgeable of your

company’s commitments

and covenants relative to

this analysis.”

7 Steps to Restoring a Company in Financial Distress | 4

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CORPORATE RESTRUCTURING ADVISORY

FIRM OF THE YEAR

2018

TOP 10 MOST REFERRED INVESTMENT BANKS

2016

BOUTIQUE RESTURCUTING INVESTMENT BANK

OF THE YEAR

2017

US MIDDLE MARKETS INVESTMENT BANK

OF THE YEAR

2018

REPORT AUTHOR

5 | 7 Steps to Restoring a Company in Financial Distress

Frank Hundley

Managing Director

520-205-2254 | [email protected]

Frank Hundley has a diverse background in turnaround management, bankruptcy advisory, and

corporate finance.

Over the past five years, he has provided interim management, restructuring, and expert witness

services to middle market corporate clients. Mr. Hundley has over 12 years of corporate finance

experience (including middle-market leveraged finance), while working at Bank of America and

its predecessors in Houston and Dallas, Texas.

As a Financial Advisor to the Debtor in a large Chapter 11 bankruptcy in Southern Arizona, Mr. Hundley worked with two

resort hotels and $250 million in debt. He also operated and sold a commercial aircraft maintenance and repair station

and an aircraft parts company while serving as Chapter 11 Trustee. Mr. Hundley performed business improvement

services relative to real estate and golf course development businesses acquired by a family office through foreclosure.

He also led the restructuring effort for a construction materials and services company that suffered an 85% decrease in

revenue with the real estate market downturn.

Over the course of his career, Mr. Hundley has also held a variety of financial roles with turnaround and growth

companies. He served as Chief Financial Officer of NextMed, an Arizona-based provider of lithotripsy and laser services to

urologists. He was also Chief Financial Officer of CyraCom International, Inc., a privately owned language services

provider focused on the healthcare industry. Finally, Mr. Hundley was Vice President Treasurer, and Vice President

Finance, of Service Corporation International, during its capital restructuring.

MIDDLE-MARKET BOUTIQUE INVESTMENT

BANK OF THE YEAR

2019

US - DEBT FINANCING ADVISORY OF THE YEAR

2018

US MIDDLE MARKETS INVESTMENT BANK OF THE YEAR

2019

DIVESTITURE OF THE YEAR

2019

TURNAROUND AWARDS

SEGA BIOFUELS

TURNAROUND AWARDS

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Report Title | Q4 2017EXTENDED FINANCIAL ADVISORY

SERVICES TEAM

6

BRIAN DAVIES

Managing Director, Head of FAS Practice

617-619-3328

[email protected]

JIM CALANDRA

Managing Director

617-619-3395

[email protected]

ED SCHATZ

Managing Director

617-619-3396

[email protected]

CHRISTOPHER FERRARA

Director

617-619-3365

[email protected]

JACK SHIELDS

Managing Director

860-334-3782

[email protected]

SAMUEL HAHN

Director

703-509-2001

[email protected]

HARVEY MASON

Director

617-619-3367

[email protected]

DAVID RYCHALSKY

Director

617-619-3329

[email protected]

BRAIN JACOBSON

Director

617-619-3376

[email protected]

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