6.1 Social Media

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MAXIMIZING SOCIAL MEDIA Na#onal Conference on Ending Homelessness July 15, 2011 1 Friday, July 15, 2011

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Transcript of 6.1 Social Media

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MAXIMIZING SOCIAL MEDIANa#onal  Conference  on  Ending  Homelessness

July  15,  2011

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Andrew CohenForum  One  Communica.ons

@[email protected]

I AM…

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Kate AkalonuManager  of  Volunteerand  In-­‐Kind  Services  

Catherine AnCommunica.ons  andMedia  Rela.ons  Specialist    

@[email protected]

OUR PANEL

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STORY TIME!

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3June 30, 2010

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Just  Right

Too  Long

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www.twi?er.com/VeryShortStory

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STEP 1: PUBLISH

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STEP 2: SUMMARIZE

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what  suits  your  message?

where  is  your  audience?

where  are  you  most  comfortable?

STEP 3: PICK YOUR CHANNEL

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MOST POPULAR SOCIAL NETWORK?

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STEP 4: MULTIPLY

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FACEBOOK

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WHAT IS IT GOOD FOR?

Sharing  links,  photos,  videoBuilding  audience

Events  Photos

Simple  collabora#on

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www.facebook.com/pages/create.php

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“New”Groups Pages

Purpose

Privacy

Vanity  URLs

Engagement  Metrics

Small  groups Marke:ng

Open,  closed  or  Secret

Always  open

FACEBOOK: GROUPS VS. PAGES

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WHAT IS IT GOOD FOR?

Asking  ques#onsProfessional  networking

Collabora#onBuilding  credibility

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LINKEDIN GROUPS: OPEN OR MEMBERS-ONLY

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Open  GroupMember-­‐only  

Group

Discussion  visibility

Indexing  by  search  engines

Sharing  to  TwiBer  and  Facebook

Anyone  on  LinkedIn  can  contribute

Anyone Members  Only

Manager  op:on

LINKEDIN GROUPS: OPEN VS. CLOSED

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WHAT IS IT GOOD FOR?Link  sharing

Field  reports

Simple  conversa#ons

Finding  out  what  people  are  saying  

Reaching  influen#als

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Case Study

www.nstreetvillage.org    |    @nstreetvillage    |    www.facebook.com/NStreetVillage  

Kate  Akalonu  |  [email protected]

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About  N  Street  VillageWho  We  Are

OrganizaAonal  Outcomes

Who  Am  I?

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Why  Did  We  Join?

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Deciding  what  plaIorms  to  use  &  how  to  best  manage  them

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540  followers  |  637  tweets|  418  following

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542  likes|  510  monthly  ac:ve  users  |  17,306  monthly  post  views  

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Benefits  to  Joining  the  Social  Media  Conversa#on…

• The  soL  touch• Taking  N  Street  Village  naAonal…internaAonal• Improves  search  engine  prominence• Many  plaIorms  =  free;  low  cost/free  webinars,  training  sessions,  etc.  

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Where  is  N  Street  Village  Going?

• Increased  investment  in  communicaAons• Establish  goals  for  social  media• Expand?

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www.naeh.org    |    @naehomelessnesswww.facebook.com/naAonalalliancetoendhomelessness

 

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SOCIAL MEDIA HISTORY

Started  2009

Main  challenges

Resistance,  apathy  from  leadership

Grassroots  vs.  grasstops

Aligning  with  goals

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GOALS

Disseminate  informa#on  

Engage  supporters

Connect  with  like-­‐minded  organiza#ons  

Explain  and  discuss  key  concepts

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PERFORMANCE

We  tweet  a  handful  of  Ames  everyday.  

We  facebook  one  or  two  Ames  a  day.

We  have  2  staff  members  who  devote  part  of  their  Ame  to  social  media

(maybe  a  total  of  3/4  FTE).  

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QUESTIONS & ANSWERS

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RESOURCES• google.com/real.me:  Real-­‐:me  search  of  status  updates

• whaKhetrend.com:  Find  out  what  a  hashtag  means

• facebook.com/pages

• forumone.com/facebook-­‐resources

• www.linkedin.com/groupsDirectory:  LinkedIn  Groups  Directory

• HootSuite.com

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THANK YOU!Kate Akalonu@nstreetvillage

[email protected]

Catherine An@naehomelessness

[email protected]

Andrew Cohen@AndrewJCohen

[email protected]

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