6.1 Social Media
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Transcript of 6.1 Social Media
MAXIMIZING SOCIAL MEDIANa#onal Conference on Ending Homelessness
July 15, 2011
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Kate AkalonuManager of Volunteerand In-‐Kind Services
Catherine AnCommunica.ons andMedia Rela.ons Specialist
OUR PANEL
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STORY TIME!
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3June 30, 2010
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Just Right
Too Long
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www.twi?er.com/VeryShortStory
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STEP 1: PUBLISH
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STEP 2: SUMMARIZE
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what suits your message?
where is your audience?
where are you most comfortable?
STEP 3: PICK YOUR CHANNEL
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MOST POPULAR SOCIAL NETWORK?
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STEP 4: MULTIPLY
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WHAT IS IT GOOD FOR?
Sharing links, photos, videoBuilding audience
Events Photos
Simple collabora#on
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www.facebook.com/pages/create.php
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“New”Groups Pages
Purpose
Privacy
Vanity URLs
Engagement Metrics
Small groups Marke:ng
Open, closed or Secret
Always open
FACEBOOK: GROUPS VS. PAGES
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WHAT IS IT GOOD FOR?
Asking ques#onsProfessional networking
Collabora#onBuilding credibility
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LINKEDIN GROUPS: OPEN OR MEMBERS-ONLY
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Open GroupMember-‐only
Group
Discussion visibility
Indexing by search engines
Sharing to TwiBer and Facebook
Anyone on LinkedIn can contribute
Anyone Members Only
Manager op:on
LINKEDIN GROUPS: OPEN VS. CLOSED
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WHAT IS IT GOOD FOR?Link sharing
Field reports
Simple conversa#ons
Finding out what people are saying
Reaching influen#als
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Case Study
www.nstreetvillage.org | @nstreetvillage | www.facebook.com/NStreetVillage
Kate Akalonu | [email protected]
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About N Street VillageWho We Are
OrganizaAonal Outcomes
Who Am I?
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Why Did We Join?
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Deciding what plaIorms to use & how to best manage them
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540 followers | 637 tweets| 418 following
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542 likes| 510 monthly ac:ve users | 17,306 monthly post views
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Benefits to Joining the Social Media Conversa#on…
• The soL touch• Taking N Street Village naAonal…internaAonal• Improves search engine prominence• Many plaIorms = free; low cost/free webinars, training sessions, etc.
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Where is N Street Village Going?
• Increased investment in communicaAons• Establish goals for social media• Expand?
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www.naeh.org | @naehomelessnesswww.facebook.com/naAonalalliancetoendhomelessness
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SOCIAL MEDIA HISTORY
Started 2009
Main challenges
Resistance, apathy from leadership
Grassroots vs. grasstops
Aligning with goals
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GOALS
Disseminate informa#on
Engage supporters
Connect with like-‐minded organiza#ons
Explain and discuss key concepts
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PERFORMANCE
We tweet a handful of Ames everyday.
We facebook one or two Ames a day.
We have 2 staff members who devote part of their Ame to social media
(maybe a total of 3/4 FTE).
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QUESTIONS & ANSWERS
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RESOURCES• google.com/real.me: Real-‐:me search of status updates
• whaKhetrend.com: Find out what a hashtag means
• facebook.com/pages
• forumone.com/facebook-‐resources
• www.linkedin.com/groupsDirectory: LinkedIn Groups Directory
• HootSuite.com
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THANK YOU!Kate Akalonu@nstreetvillage
Catherine An@naehomelessness
Andrew Cohen@AndrewJCohen
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