6. Quote to Cash

8/3/2019 6. Quote to Cash

1/95

System Flow Student Packet


2/95

Epicor Software Corporation Copyright 2005 by Epicor Software Corporation. All rights reserved.

This document is for informational purposes only and is to subject to changewithout notice. The contents of this document are believed to be current and

accurate as of its date of publication. Epicor Software Corporation makes norepresentations or warranties, express or implied, with respect to the contents ofthis manual and specifically disclaims any implied warranties of merchantabilityor fitness for any particular purpose.

We welcome customer comments and reserve the right to revise this publicationand/or make improvements or changes to the products or programs described inthis publication at any time, without notice.

Published in the United Stated of America. No part of this publication may bereproduced in any form without the prior written consent of Epicor Software

Corporation.

Trademarks:

Epicor and Vantage are registered trademarks of Epicor Software Corporation.All other trademarks, registered trademarks, names, or product names containedin this publication are the property of the respected owners, and Epicor neitherendorses nor otherwise sponsors any such product or service referred to herein.

Release 8.0 Patch 615


3/95

Table of Contents

i

Welcome to the System Flow eLearning Session ................................................................... 1

Session Objectives..................................................................................................................... 7

Overview...................................................................................................................................... 9

Process...................................................................................................................................... 17

Create the Quote.................................................................................................................... 19

Workshop Create a Quote ........................................................................................... 23

Create the Sales Order .......................................................................................................... 25

Workshop Create a Sales Order .................................................................................. 29

Create the Job........................................................................................................................ 31

Workshop Create a Job ............................................................................................... 37

View Jobs in the Job Tracker ................................................................................................. 39

Workshop View a Job in the Job Tracker .................................................................... 41

Create the Purchase Order .................................................................................................... 43

Workshop Create a Purchase Order............................................................................ 45

Receive a Purchased Item ..................................................................................................... 47

Workshop Receive a Purchased Item.......................................................................... 49

Issue Materials to a Job ......................................................................................................... 51

Workshop Issue Materials to a Job .............................................................................. 53

Report Production .................................................................................................................. 55

Workshop Report Production and Labor...................................................................... 57

Review Costs ......................................................................................................................... 59

Workshop Review Job Information in the Job Tracker ................................................ 61

Ship the Product to the Customer .......................................................................................... 63

Workshop Ship the Product to the Customer............................................................... 67

Invoice the Customer ............................................................................................................. 69

Workshop Create an Invoice........................................................................................ 73

Receive Customer Payments................................................................................................. 75

Workshop Receive Customer Payments ..................................................................... 77

Receive Supplier Invoices...................................................................................................... 79

Workshop Receive Supplier Invoices .......................................................................... 81

Pay Supplier Invoices............................................................................................................. 83

Workshop Pay Supplier Invoices ................................................................................. 85

System Integration ................................................................................................................... 87

eLearning Session Conclusion ............................................................................................... 91


4/95


5/95

Welcome to the System Flow eLearning Session

The System Flow eLearning session introduces you to a basic quote to cash scenario including all thebasic processes necessary from the customer quote all the way through the system, to final cashreceipts and payment of supplier invoices. This session emphasizes the series of processes in theprogram that make up the quote to cash scenario. Bear in mind that this session uses a very simplescenario to highlight the various transactions. Your organization may have more complex processing

routines than those described.

Please read the System Flow eLearning session outline before completing the eLearning session.

The Epicor Learning Portal also provides access to this session in a self-paced, stand-alone format. Ifyou would like to review the content on this training topic independently, please feel free to visit theLearning Portal and review the session.

1


6/95

2


7/95

Rev A

System Flow eLearning Outline

The System Flow eLearning session introduces you to a basic quote to cash scenario including all thebasic processes necessary from the customer quote all the way through the system, to final cash

receipts and payment of supplier invoices. This session emphasizes the series of processes in the

program that make up the quote to cash scenario. Students will have opportunities to explore the

system with the use of workshops. Bear in mind that this session uses a very simple scenario to

highlight the various transactions. Your organization may have more complex processing routines

than those described.

Objectives

The following objectives will be met upon successful completion of this eLearning session:

Describe a simple quote to cash scenario

Create a quote

Create a sales order

Create a job

View jobs in the Job Tracker

Create a purchase order

Receive purchased material Issue job material

Report production

Ship products to customers

Invoice customers

Receive customer payments

Receive a supplier invoice

Pay a supplier invoice

Recommended Audience

New customers and/or existing customers preparing for an upgrade

New employees and/or employees familiar with the 6.x business logic and user interface

New partners and/or partners familiar with the 6.x business logic and user interface

3


8/95

Rev A

Prerequisites

Required eLearning Session or How-to Course: 8.0 Navigation

Computer and Internet navigation basics - the application software operates in a Microsoft

Windowsenvironment; therefore, knowing how to navigate in a Windows environment and theWeb will facilitate the training experience.

Navigation tools you should be familiar with include computer hardware components such as thekeyboard and mouse; navigation keys on the keyboard such as the Tab and Enter keys, andnavigation buttons such as the Back button.

Duration

Part 1 1 hour, 45 minutes

Part 2 1 hour

4


9/95

Rev A

System Flow eLearning Content

System Flow Overview

Emphasizes the importance of getting familiar with, and understanding how all transactions relateto one another from a systemic approach, despite the fact that no one person performs alltransactions in the quote to cash process.

Process

Introduces the learner to the quote to cash process. Workshops follow each section so that thelearner may further explore each aspect of this process.

Topics covered:

Create a Quote

Create a Sales Order

Create the Job

View the Job in the Job Tracker

Create a Purchase Order

Receive a Purchased Item

Issue Materials to a Job

Report Production Time and Labor

Review Costs

Ship the Product to the Customer

Invoice the Customer

Receive Customer Payments

Receive Supplier Invoices

Pay Supplier Invoices

eLearning Conclusion

5


10/95

6


11/95

eLearning Session Objectives

By the end of this session, you will be able to perform all the basic transactions in the systemnecessary to take a vendor quote from its inception through the order and job creation and laborreporting processes, to the final steps of generating cash receipts and payment of any supplierinvoices. The following is a list of the objectives covered:

Describe a simple quote to cash scenario

Create a quote

Create a sales order

Create a job

View jobs in Job Tracker

Create a purchase order

Receive purchased material

Issue job material

Report production Ship products to customers

Invoice customers

Receive customer payments

Receive a supplier invoice

Pay a supplier invoice

7


12/95

8


13/95

System Flow Overview

Understanding the basic processes that make up the transactional flow within your manufacturingapplication is crucial. While in most organizations no one person is tasked with all the transactionshighlighted in this eLearning session, it is nevertheless important to understand how thesetransactions relate to one another from a systemic approach.

Familiarizing yourself with the major processes outlined in this session's quote to cash scenarioallows you to better understand how cash and work flow through your system. In addition, a thoroughknowledge of the system flow processes can provide a powerful tool in analyzing the profitability ofproducing a certain item as well as identifying potential work or production bottlenecks.

Review the system flow overview slides which lay the foundation for the module interface, as well asthe manufacturing environments.

9


14/95

10


15/95

Session

Ou

tline

S

ys

tem

integra

tion

In

tegra

tion

oforders

an

djobs

P

rocess

flo

w

Ma

ke

toorder

Pu

llf

rom

stoc

k

11


16/95

JMJMJMOMOMOM

Sp

here=

Van

tagemo

du

le

Order

Line

#(s)

Re

l#(s)

Jo

b

BOM

Rou

ting

Assem

blies

Box

=En

tityw

ithin

a

Van

tagemo

du

le

Outs

ideo

f

Van

tage

software

Supplier

Sup

plier

Cus

tomer

Customer

Flowc

hart

Sym

bo

ls

12


17/95

Supplier

Supplier

Customer

Customer

Co

reModules

SRSRSR

QMQMQM

ARARAR

IMIMIM PMPMPM

GLGLGL

APAPAP

JMJMJM

OMOMOM

SSS

13


18/95

JMJMJM

OMOMOM

D

emand

S

upply

Every

thing

Rev

olves

Ar

oun

d

Ordersan

dJobs

Order

Line

#(s)

Re

l#(s)

Job

BOM

Rou

ting

Ass

em

blies

14


19/95

Order

toJo

bR

elations

hip

Cus

tom

Parts

Order

Order

Order

DirectRatio

Jo

b

Jo

b

Jo

b

Stan

dard

Prod

uc

t

Manyto

One

Order

Ord

er

Ord

er

Jo

b

Job

Job

Con

tracts

JITDe

live

ries

OnetoMany

Order

Order

Order JobJobJ

ob

Many

toMany

Inven

tory

Inven

tory

Inven

tory

Order

O

rder

O

rder

Jo

b

Jo

b

Jo

b

15


20/95

16


21/95

System Flow Process

Each of the elements on the navigation tree to your left represents a process involved in the quote tocash scenario. As you proceed through these processes, make sure to follow each step as described.

Each screen builds on information entered in a previous screen; at times it will be suggested to makenote of certain items as you complete transactions.

Let us first explore the make-to-order environment.

17


22/95

18


23/95

Create the Quote

Menu Path - Sales Management / Quote Management / General Operations / Opportunity/Quote Entry

A quote is a document used to track price quotations for manufactured parts. These documents aresent to the customer or prospect, and retained for follow-up. They can be copied to sales orders and

jobs, to minimize data entry if orders are received.

Quotes consist of heading information, and one or more line items containing the parts and quantitiesto be quoted. Manufacturing details are entered for each line to calculate the estimated material,subcontract, labor and burden cost required to make the part. You can also enter miscellaneous costsand commission expense.

Now that you have an overview of the opportunity/quote to order, lets take a look at how the softwarehandles this process itself.

View the quote flow slide.

Complete Workshop - Create a Quote.

19


24/95

20


25/95

IMIMIM

EEE

SRM

SRM

SRM

JMJMJM

OMOMOM

DMDMDM

Pa

rtsarequoted

inQuoteMan

agement

1

1

Pa

rtAdvisorando

ther

on

-linetoolsprovidequick

ac

cesstoinformationto

he

lpyoudevelopa

price

2

Howmuc

hdetailisrequiredtodevelopa

price?

Nodetail(SWAG)

Summarizedmaterialsa

ndmanufacturin

g

process

es

Fulldetailmaterialsand

manufacturingprocesses

Quote

Workshe

et

BOM

Routing

21


26/95

22


27/95

Workshop - Create a Quote

Scenario:

Dalton Manufacturing has called asking for a quote for a one time job. They need 20 pieces and haveprovided a print.

Complete the steps below to create a quote.

1. Navigate to the Opportunity/ Quote Entry program using the fol lowing path:

Sales Management / Quote Management / General Operations / Opportunity/ Quote Entry

2. Create the quote header

This step allows the user to create the quote header that defines the customer.

2.1. Click the New icon and select New Quote.

2.2. Click the Customer button

2.2.1. Click the Search button in the Customer Search window.

2.2.2. Select Dalton Manufacturing and click the OK button.

2.3. Save the changes.

3. Create a quote line

This section allows you to create a quote line and to define the part, description and quantity.

3.1. Select the Line sheet.

3.2. Click the New icon and select New Line.

3.3. Enter the following information:

Part/Rev A407

This is a "part on the fly", which means that the partdoes not exist in the Part Master. Since this is a onetime quote, it does not need to be added to the PartMaster.

Description Adjusting Block

ProductGroup

Fabricated Parts

When we receive a sales order for this part, we wantthe sales and cost of sales dollars to flow to the correct

general ledger accounts.

ExpectedQuantity

20

If we receive the sales order, this is the amount that weexpect.

QuantitiesSection

20

The system creates one quantity break and it can beupdated. Leave the Price field blank and allow thesystem to calculate this automatically.

23


28/95

4. Create manufacturing detai ls

In this step, the job information (i.e., routing/bill of operation) and material needed (bill ofmaterials) to produce the part are determined.

The part quoted for Dalton is exactly the same as the ADD-200-S that was producedseveral years ago for another customer.

4.1. Select the Mfg Details sheet.

4.2. Navigate to theActions menu, then select Quote Line, then select Mfg Details andfinally select Get Details.

4.3. Click the Part button in the Get Details window

4.3.1. Select Manufactured from the Part Type drop-down box and click the Searchbutton in the Part Search window.

4.3.2. Select ADD-200-S and click the OK button

All of the operations and material are copied into the quote.

5. Determine the price5.1. View the cost of producing these parts in the Worksheet sheet

The Markup/Profits percentages of 26% is displayed because a markup has beenattached to Dalton. The markup may be changed if necessary to meet profit or markupobjectives.

5.2. Accept the default in the Quoted Unit Price field to finalize the price.

6. F ina lize the quote

6.1. Select the Engineered checkbox in the Detail sheet.


6.3. Select Fast Track in the Task drop-down field - in the Tasks sheet

Fast Track is set up through the customer relationship management (CRM) module. Formore information on this module, please refer to current Epicor classroom offerings.

6.4. Indicate to the system that the quote is complete by selecting the Quoted checkbox inthe Header sheet.


24


29/95

Create the Sales Order

Menu Path - Sales Management / Order Management / General Operations / Order Entry

A sales order is an order that is received from a customer. All order headers, lines, and releases areentered through Order Entry program. Each order can have multiple order lines, and each order line

can have multiple order releases.

Review the quote to order flow slides.

Complete Workshop - Create a Sales Order.

25


30/95

26


31/95

L

ine#(s)

Rel#(s)

O

rder

Make

x

Quote

Workshe

et

BOM

Routing

Planning

Workbench

Planning

Workbench

Who/Wha

t/When

Quantity

/Dollars

Productioncontroldec

isions:

Comb

inereleases?

Attachtootherjobs?

Newj

ob?

Jobn

umber?

Quotebeco

mesan

OrderInformation

transferred.

3

3

Orderreleaseischecked

Maketoo

rder.

4

4

Suggestion

sindicateto

production

controlthata

neworderi

sinthe

system

and

needstobe

produced.

5

5

27


32/95

Eng.

Revision

BOM

Routing

Job

B

OM

R

outing

A

ssemblies

Engineered

Released

L

ine#(s)

Rel#(s)

O

rder

Make

x

Quote

Workshe

et

BOM

Routing

Partsarebuiltp

erorder.

Productioninfo

rmation

maybe:

Pulledfroma

quote

Pulledfromad

vance

Billofmateria

lmethods

Copiedfroma

template

Keyedinfrom

scratch

6

RoutingandBOMcanbeexchangedbe

tweenquotes,

jobsandadvanc

ebillofmaterial(methods).

*

Planning

Workbench

Planning

Workbench

28


33/95

Workshop - Create a Sales Order

Scenario:

Dalton Manufacturing has called indicating they wish to proceed with the order and provided apurchase order (PO) number of 78922 and a due date of two weeks from today to receive the parts.

Complete the steps below to create a sales order.

1. Navigate to the Order Entry program using the fol lowing path:

Sales Management / Order Management / General Operations / Order Entry

2. Create the order header

This step explains how to create the order header which defines the customer, PO number anddate when the parts are needed.

2.1. Click the New icon and select New Order.

2.2. Click the Customer button



2.3. Select or accept the default names in the Attn fields of the Sold To and Ship To sections.

2.4. Enter the following information:

PO 78922

NeedBy

Enter the date of two weeks from today.

ShipBy

Enter the date of two weeks from today. Since Dalton is a localcompany the parts can be shipped the same day they are neededand arrive in time.

ShipVia

Accept the default.

Terms Accept the default.

FOB Factory

In the next step, the sales order line will define the part, description and the quantity.

3. Create a sales order (SO) l ine

The following steps define the part, description and quantity in a sales order.

3.1. Click the New icon and select New Line From Quote.

3.2. Click the Quote/Line button

3.2.1. Click the Search button in the Quote Line Search window.

3.2.2. Select part A407 and click the OK button.

3.3. Accept the defaults in the Order Quantity and Unit Price fields.

3.4. Click the OK button.

29


34/95

3.5. Save the changes to finalize the order.

30


35/95

Create the Job

Menu Path - Production Management / Job Management / General Operations / Planning Workbench

Lets go back to our sales order now, and walk through how the system helps us create the job, buythe materials and how the materials are matched up to the job itself.

Review the job flow slides.

Jobs are used in the software to assist all areas of the organization with the manufacturing process.Jobs typically contain detailed instructions for building a part - including the raw materials,subassemblies and resources (both machines and laborers) that are required.

Complete Workshop - Create a Job.

31


36/95

32


37/95

Job

B

OM

R

outing

A

ssemblies

Engineered

Released

x x

L

ine#(s)

Rel#(s)

O

rder

Make

x

SSS

IMIMIM PMPMPM

8

JobisScheduled

Shopisloade

dand

material/subc

ontract

duedatesare

known.

8

JobisEng

ineered

Material/sub

contract

requirementsareknown.

7

7 9

Jo

bisReleased

No

wavailableforwork

on

theshopfloor.

9

Planning

Workbench

Planning

Workbench

33


38/95

Job

B

OM

R

outing

A

ssemblies

Engineered

Released

x x

L

ine#(s)

Rel#(s)

O

rder

Make

x

12

Materialso

r

Assemblie

scanbe

issuedfrom

inventory.

10

11

POreceiptsupdate

inventorypieces

anddollars.

SSS

11

12

Materialsa

ndsub-

contractingcanbe

purchased

directto

thejob.

Piecesand

Dollars

10

AP

Invo

ice

13Va

riancedollars

up

datedbyAP.

IMIMIM POLine/Rel

SRSRSR

Planning

Workbench

Planning

Workbench

34


39/95

AP

Invo

ice

POLine/Rel

Job

B

OM

R

outing

A

ssemblies

Engineered

Released

x x

L

ine#(s)

Rel#(s)

O

rder

Make

x

IMIMIM

MES

MES

MES

SRSRSR

PRPRPR

15

Laborupd

ates

piecesand

dollars

alongwith

completionstatusof

thejob.

14

15

Laborhou

rsare

transferredto

payroll. SSS

14

Planning

Workbench

Planning

Workbench

35


40/95

36


41/95

Workshop - Create a Job

This workshop asks you to define the part, description, quantity and method of manufacture toproduce the job and then schedule it.

Scenario:

Dalton Manufacturing has awarded the order to us; since this is a non-stock item, a job must beinitiated to manufacture the parts.

Complete the steps below to create a job for this order.

1. Navigate to the Planning Workbench program using the fol lowing path:

Production Management / Job Management / General Operations / Planning Workbench

2. Click on the binoculars icon to search for all pending jobs.

2.1. Click the Search button in the Planning Workbench Search window.

2.2. Select the requirement for the A407 Block and click the OK button.

3. Click the Create Job button

3.1. Click the Order Release button to use the order release job number to receive the salesorder, line and release numbers.

3.2. Select the Get Details checkbox to get the details from the linked quote.

3.3. Select the Schedule checkbox to schedule the job backward from the due date of thesales order.

3.4. Select the Release checkbox to allow production to begin.

3.5. Click the Create Job button to finalize the job.

37


42/95

38


43/95

View Jobs in the Job Tracker

Menu Path - Production Management / Job Management / General Operations / Job Tracker

The Job Tracker is a display-only version of the Job Entry program. Job Tracker is used to reviewcurrent information about a job. This includes information such as operations, materials and methods.

It is not possible to add or edit records in this tracker.

Complete Workshop - View a Job in the Job Tracker.

39


44/95

40


45/95

Workshop - View a Job in the Job Tracker

This workshop asks you to review the job in Job Tracker for material availability, scheduledcompletion date and estimated job cost.

Complete the steps below to view a job in the Job Tracker.

1. Navigate to the Job Tracker program using the fol lowing path:

Production Management / Job Management / General Operations / Job Tracker

2. Type the job number created in the previous workshop in the Job field.

3. Review the Dates section.

4. Expand the Operations section in the tree view and view the four operationsnecessary to manufacture this part:

10 Mill

20 Drill

30 Deburr

40 Ship

The material for this job is listed under operation 10 indicating that it is needed to startthat operation. The material is also listed in the Materials section for easy viewing of thecomplete material list.

5. Select the Job Details sheet, then Materials sheet and finally the Detail sheet toview the m aterial

5.1. Right-click in the Part Number field to go to Part Tracker

5.1.1. Select the Warehouse sheet to view the on hand quantity for this part.

5.1.2. Select Exit from the File menu to return to Job Tracker.

6. Select the Cost sheet to view the estimated job costs for material, labor and burden

As material is issued to the job and as labor is reported, the actual cost accumulates.

7. Ex it Job Tracker .

41


46/95

42


47/95

Create the Purchase Order

Menu Path - Material Management / Purchase Management / General Operations / Purchase Order Entry

The Purchase Order Entry program is used to enter and print all new purchase orders (PO) and tomake changes to existing orders.

Complete Workshop - Create a Purchase Order.

43


48/95

44


49/95

Workshop - Create a Purchase Order

Scenario:

This workshop asks you to create a purchase order (PO) to replenish the stock of the CS-87-4578material needed to complete the job scheduled in the previous workshop.

Complete the steps below to create a PO.

1. Navigate to the Purchase Order Entry program using the following path:

Material Management / Purchase Management / General Operations / Purchase Order Entry

2. Create the PO header

This step defines the supplier, terms, FOB and buyer.

2.1. Click the New icon and select New PO.

2.2. Select the Header sheet.

2.3. Click the Supplier button

2.3.1. Click the Search button in the Supplier Search window.

2.3.2. Select Gecco Steel and click the OK button

All of the default information from the supplier record defaults to thissheet, but can be changed if necessary.

The Order Date field has defaulted from the system.

2.4. Select Factory in the FOB drop-down field.

3. Create a PO line

The PO line defines the part, quantity, due date and price.

3.1. Select the Lines sheet.


3.3. Type CS-87-4578 in the Part/Rev field and press Tab

The Description and Class fields default. These fields have the inventory general ledger(GL) accounts attached.

3.4. Right-click in the Part number field and select Time Phase

Time phase lists all demand, and all supplies for this part. It also allows you to decide

how much to purchase.

3.5. Purchase a quantity large enough to bring the on hand quantity up to the reorder point

The reorder point is the total of safety stock plus minimum on hand.

3.6. Exit this sheet by using the X icon.

3.7. Enter a quantity in the Our Qty field.

3.8. Enter or select a date in the Due Date field.

3.9. Disable the Inspection Required checkbox

This option is used in conjunction with the Quality Assurance (QA) module.45


50/95

4. F inal ize the PO


4.2. Disable the Unapproved checkbox to change this PO to approved status

Note the purchase order number for later use.


4.4. Exit the program.

46


51/95

Receive a Purchased Item

Menu Path - Material Management / Shipping/Receiving / General Operations / Receipt Entry

The Receipt Entry program is used to enter the receipt of all inventory and non-inventory materialsand subcontract parts.

Complete Workshop - Receive a Purchased Item.

47


52/95

48


53/95

Workshop Receive a Purchased Item

This workshop asks you to receive the purchase order initiated in the previous exercise.

Complete the steps below to receive a purchased item.

1. Navigate to the Receipt Entry program using the fol lowing path:

Material Management / Shipping/Receiving / General Operations / Receipt Entry

2. Create the receipt header

The receipt header defines the supplier and PO.

2.1. Click the File icon and select New Receipt.

2.2. Enter in or search for the PO number in the PO field

2.2.1. To search, click the PO button.

2.2.2. Click the Search button in the Purchase Order Search window.

2.2.3. Select the desired PO and click the OK button.

2.3. Enter the supplier's packing list number in the Packing Slip field. For this workshop, usethe PO number for the packing slip number.

3. Create a receipt l ine

The receipt line defines the line on the PO and the quantity received.

3.1. Click the File icon and select New Line.

3.2. Click the PO/Line button

3.2.1. Click the Search button in the PO/Line Search window.

3.2.2. Select the line being received and click the OK button.

3.3. If this is a partial receipt, change the default value in the Supplier Qty field to the correctquantity being received. In this case receive the full amount

This quantity defaults from the PO, assuming that the line has been received in full.

This action creates a two-way match between the PO and the Receiving record.

3.4. Review and update if necessary the defaulted values in the primary Warehouse and Binfields.

3.5. Enter the lot for this part in the Lot field, since this part is lot controlled. In this exercise,

use the PO number for the lot number.

3.5.1. Answer Yes to the message indicating that this lot number does not exist.

3.6. Save the changes and exit.

3.7. Save the final receipt.

49


54/95

50


55/95

Issue Materials to a Job

Material Management - Inventory Management / General Operations / Issue Material

Before work can actually begin on the job, material must be issued from inventory into work inprocess (WIP).

Complete Workshop - Issue Materials to a Job.

51


56/95

52


57/95

Workshop - Issue Materials to a Job

Complete the steps below to issue materials to a job.

1. Navigate to the Issue Mater ial program using the fol lowing path:

Material Management / Inventory Management / General Operations / Issue Material

2. C li ck the Job button

2.1. Click the Search button in the Job Search window.

2.2. Select the job for the A407 Block and click the OK button.

3. Enter or search for the material sequences on this job in the MTL field

3.1. To search, click the MTL button.

3.2. Click the Search button in the Job Mtl Search window.

3.3. Select the desired material and click the OK button.

4. Review the defaulted values in the receiving Warehouse and Bin fields

These are available only if the advanced material management (AMM) module is licensed.

5. Review the defaulted values in the issuing Warehouse and Bin fields

These represent the primary defaults and can be modified.

6. Enter a quantity being issued in the Quantity f ield.

7. Click the Lot Number button

7.1. Click the Search button in the Lot Number Search window.

7.2. Choose the desired lot and click the OK button.

8. Cl ick the OK button on the Detai l sheet and exit the program.

53


58/95

54


59/95

Report Production

Production Management / Job Management / General Operations / Labor Entry

Labor entries post actual hours, labor costs and burden costs against jobs. They also create materialissue transactions if the backflushing labor functionality is being used.

Complete Workshop - Report Time and Labor.

55


60/95

56


61/95

Workshop - Report Time and Labor

This workshop asks you to define the time spent and the number of pieces produced.

Scenario:

Most companies use the manufacturing execution system (MES) to record production on a real-timebasis. For this workshop, the Labor Entry program will be used to simulate real time. This is theprogram is used to correct any errors occurring in the MES system.

Complete the steps below to report time and labor.

1. Navigate to the Labor Entry program using the following path:

Production Management / Job Management / General Operations / Labor Entry

2. Record t ime and attendance

This defines who is reporting time and the total labor hours for the day.

2.1. Click the Employee button

2.1.1. Click the Search button in the Shop Employee Search window.

2.1.2. Select Manual J. Labor (employee ID 100) and click OK.

2.2. Click the File icon and select New Time to add a new day.

2.3. Adjust the Adjusted Clock In and Clock Out fields to reflect the actual amount of timeManual worked during the day

The shift start and stop times display along with the actual and adjusted clock in, clockout, and lunch times.

3. Record job informat ion

This records the time and quantity information for the job operations. To perform this task, atime card would normally be supplied by the employee.

The following illustrates Manual J. Labors time for the day:

Operation Setup Time Pieces per Hour Estimated time

10 Mill 1.0 18 1.11

20 Drill .50 30 .67

30 Debur .50 22 .91

40 Ship None 100 .20

Keep in mind that the actual time may vary from this estimate. Multiple individualscommonly perform work on a job; for our purposes, Manual will perform all setup andproduction labor for this job.

3.1. Select the Labor sheet.

3.2. Click the New icon and select New Detail.

3.3. Enter information in the following fields:

57


62/95

Job

Assembly

Operation

3.4. Select Setup from the Labor Type drop-down field.

3.5. Enter 100 in the Setup % Completed field.

3.6. Enter 8:00 AM in the Clock Out field

There are two ways to record hours. If employees report that they spent from 7:00AM until 8:00 AM performing setup, one way to record hours is to change theClock Out hour field to 8:00 AM. This way, Labor Hrs and Burden Hrsautomatically change to 1.00 hour.

If employees report that they spent 1.00 hour on setup, another way to recordhours is to enter 1.00 hour in the Labor Hrs and Burden Hrs fields.


3.8. Click the New icon and select New Detail.

3.9. Enter information in the following fields:

Job

Assembly

Operation

3.10. Select Production from the Labor Type drop-down field.

3.11. Enter 20 in the Labor Qty field.

3.12. Enter 8:00 AM in the Clock In field.

3.13. Enter 9:15 AM in the Clock Out field

According to the Clock In and Clock Out fields, the Labor Hrs and Burden Hrs fieldsupdate automatically.

This field indicates when the 20 pieces were completed. The estimate was 1.11hours.


3.15. Repeat these steps for the remaining operations on this job.

58


63/95

Review Costs


The Job Tracker can now be used to view material, labor and burden costs to determine theprofitability of a particular job.

Complete Workshop - Review Job Information in the Job Tracker.

59


64/95

60


65/95

Workshop - Review Job Information in the Job Tracker

Complete the steps below to review the job information in the Job Tracker.

1. Navigate to the Job Tracker program using the fol lowing path:


2. Enter the job number in the Job field.

3. Expand Operat ions on the tree view by cl icking the plus signs

3.1. View the four operations necessary to manufacture this part:

10 Mill

20 Drill

30 Debur

40 Ship

The check mark indicates that all these operations have been completed. Thematerial listed under operation 10 also has a check mark indicating that thematerial has been issued to the job.

4. Select the Costs sheet

4.1. Review the estimated and actual job costs for material, labor and burden.

5. Ex it Job Tracker .

61


66/95

62


67/95


68/95

64


69/95

AP

Invo

ice

POLine/Rel

Job

B

OM

R

outing

A

ssemblies

Engineered

Released

x x

L

ine#(s)

Rel#(s)

O

rder

Make

x

IMIMIM

MES

MES

MES

SRSRSR

PRPRPR

AR

Invoice

17

Theorder

is

shipped,p

artsare

takenfrom

the

linkedjob.

16

17Packeris

transferredtoAR

forinvoicing.

SSS

16

Planning

Workbench

Planning

Workbench

65


70/95

POLine/Rel

Packeris

transferredto

AR

forinvoicing.

5

5

4

3

Partsmay

be

purchased

for

stock.

3

2

Partsareb

uiltfor

stockand

received

toinventory.

2

Theorderissh

ipped

fr

ominventory.

4

1

1

Orderisreceived

Topullfrominventory:

Partmuste

xistin

thepartmaster.

Makeboxis

not

checked.

Pricingmaybe:

QuotedinQ

M.

Established

byprice

matrix(OM).

AR

Invoice

SRSRSR

Job

B

OM

R

outing

A

ssemblies

Engineered

Released

x x

L

ine#(s)

Rel#(s)

O

rder

Make

IMIMIM

Planning

Workbench

Planning

Workbench

66


71/95

Workshop - Ship the Product to the Customer

Complete the steps below to ship the product to the customer.

1. Navigate to the Customer Shipment Entry program using the following path:

Material Management / Shipping/Receiving / General Operations / Customer Shipment Entry

2. Create a packing sl ip header

This creates the header which defines the customer and the shipping method.

2.1. Click the New icon and select New Pack Slip.

2.2. Enter the sales order in the Order Number field

The Ship To, Sold To and Ship Via fields default information from the sales order.

2.3. Enter the job number in the Job Number field.

2.4. Review or enter information in the Ship Via field.

2.5. Review or enter information in the Shipping Person and Entry Person fields.

3. Create a pack ing sl ip l ine

The line defines the sales order line, release number, and the quantity shipped.


3.2. Click the Line/Rel button

3.2.1. Click the Search button in the Order Release Search window.

3.2.2. Select the desired line and click the OK button.

3.3. Accept the default in the Quantity field

The total quantity on the sales order defaults into this field. It can be changed if a partialshipment is being made.

3.4. Enter information in the Warehouse and Bin fields

This is required if the Advanced Material Management (AMM) module is licensed.

4. F ina lize the pack ing s lip


4.2. Enable the Shipped checkbox to indicate that this packing slip is finished

When shipping from work in process (WIP), the transaction is marked at this timeto move the WIP dollars to cost of goods sold (COS).


67


72/95

68


73/95

Invoice the Customer

Financial Management / Accounts Receivable / General Operations / Invoice Entry

We have just completed the quote to order to customer shipment process focusing on make to order.An order that is pulled from stock has a slightly different process.

Review the full order process slide.

Now it is time to invoice the customer.

The financial side of the business can not be ignored and is actually involved in the process early inthe flow of things.

Review the general ledger interface slide to see how the financial aspects are involved in the process.

Complete Workshop - Invoice the Customer.

69


74/95

70


75/95

Adv

Bills

Revision

BOM

Routing

AP

Invo

ice

POLine/Rel

Job

B

OM

R

outing

A

ssemblies

Engineered

Released

x x

L

ine#(s)

Rel#(s)

O

rder

Make

x

Quote

Workshe

et

BOM

Routing

IMIMIM

GLGLGL

SSS

MES

MES

MES

SRSRSR

PRPRPR

AR

Invoice

Planning

Workbench

Planning

Workbench

71


76/95

AP

Invo

ice

POLine/Rel

Job

B

OM

R

outing

A

ssemblies

Engineered

Released

x x

L

ine#(s)

Rel#(s)

O

rder

Make

x

IMIMIM

GLGLGL

MES

MES

MES

SRSRSR

PRPRPR

GeneralLedger

Integration

Optional

GLinterface

2

2

2Standard

GLinterface

1

1

1

1

AR

Invoice

Planning

Workbench

Planning

Workbench

72


77/95

Workshop - Create an Invoice

Complete the steps below to create an invoice.

1. Navigate to the Invoice Entry program using the fol lowing path:

Financial Management / Accounts Receivable / General Operations / Invoice Entry

2. Create an invoicing group

2.1. Click the File icon and select New Group.

2.2. Enter today's date in the Group field

A group can be thought of as todays batch of invoices.

2.3. Save this new group.

2.4. Navigate to the Actions menu, then select Get and then select Shipments

This displays a sheet that allows you to get the shipments for the current plant.2.4.1. Select the All Plants radio button

You can also select shipments across all plants as well as for allcustomers. Likewise, the system allows you to select specific customersor packing slips for invoicing.

2.4.2. Click the OK button to get shipments for all plants.

2.5. Answer Yes to the 'Are you sure?' message.

3. Process sh ipments

Review any specific fields that need additional entries (e.g., freight).

3.1. Navigate to the Actions menu, then Group and then select Edit List

The edit list displays all the potential invoices in todays group and allows changes to bemade in case of error.

3.2. Preview or print the listing based on company procedures.

3.3. Verify that all general ledger (GL) accounts are correct and all invoices are applied to theproper accounting period.

4. Print invoices

Post invoices to the accounts receivable (AR) subsidiary ledger and the general ledger.

4.1. Navigate to the Actions menu, then Group and then select Print Invoices.

4.2. Note the invoice number and amount for cash posting purposes later.

5. Post the invoice group

5.1. Navigate to the Actions menu, then Group and then select Post.

5.2. Answer Yes to the 'Are you sure?' message.

73


78/95

74


79/95

Receive Customer Payments

Menu Path - Financial Management / Accounts Receivable / General Operations / Cash Receipt Entry

As cash is received from customers, it is applied to their accounts.

Complete Workshop - Receive Customer Payments.

75


80/95

76


81/95

Workshop Receive Customer Payments

Complete the steps below to receive customer payments.

1. Navigate to the Cash Receipt Entry program using the following path:

Menu Path - Financial Management / Accounts Receivable / General Operations / Cash Receipt Entry

2. Create a cash receipts group

The Group ID for posting the receipt is defined.

2.1. Click the New icon and select New Group.

2.2. Enter todays date in the Group field

A group can be thought of as todays batch of cash.

2.3. Select the appropriate bank account in the Bank Account drop-down field.

2.4. Save this new group.3. Create a check header

The check number, amount, customer and invoice paid are identified.

3.1. Click the File icon and select New Invoice Payment.

3.2. Enter 4711 in the Check field.

3.3. Enter the dollar amount of the check (that was recorded in the previous workshop) in theAmount field.

3.4. If the customer supplies the invoice number, enter it in the Invoice Number field OR ,

3.5. If the customer does NOT supply the invoice number, click Cust Id button



3.6. Select the Invoice Selection sheet

This allows viewing of only Daltons invoices.

3.6.1. Locate and select the invoice.

3.6.2. Click the Apply Without Discount button.


4. Process today s group

Now check the group for accuracy.

4.1. Select Print Group Edit List from the Actions menu

The edit list displays all cash in todays group and allows changes to be made in case oferror.

4.2. Preview or print the listing based on your organization's procedures

4.2.1. Verify that all GL accounts are correct.

5. Post invoices

77


82/95


83/95

Receive Supplier Invoices

Menu Path - Financial Management / Accounts Payable / General Operations / Invoice Entry

Now an invoice for the shipments received from the suppliers needs to be created.

Complete Workshop - Receive Supplier Invoices.

79


84/95

80


85/95

Workshop Receive Supplier Invoices

Complete the steps below to receive supplier invoices.

1. Navigate to the Invoice Entry program using the fol lowing path:

Menu Path - Financial Management / Accounts Payable / General Operations / Invoice Entry

2. Create a suppl ier invoice group

The batch ID for posting the invoice is defined.





2.4. Save this new group.3. Create an invoice header

The invoice number, supplier and dollar amount are identified.

3.1. Enter or search for the PO number

3.1.1. To search, click the Ref PO button.

3.1.2. Click the Search button in the PO Search window.

3.1.3. Select the correct PO and click the OK button.

3.2. Enter or search for the supplier

3.2.1. To search, click the Supplier button.

3.2.2. Click the Search button in the Supplier Search window.

3.2.3. Select the correct supplier and click the OK button.

3.3. Enter 4711 in the Invoice field.

3.4. Enter the supplier invoice date in the Invoice Date field, or click the drop-down box toview the calendar.

3.5. Enter the supplier invoice amount in the Amount field.

3.6. Accept the defaults in the following fields that have defaulted from the group:

Fiscal Year Period A/P Account

4. Create a supplier invoice l ine

4.1. Click the File icon and select New Receipt Line.

4.2. Select the appropriate receipt line by selecting the Select Line box to the right-hand sideof it.

4.3. Click the Create Line button to accept this line.

5. Process today s group81


86/95

5.1. Navigate to the Actions menu, then Group and then select Print Group Edit List

The edit list displays all the cash in todays group and allows changes to be made in caseof error.

5.2. Preview or print the listing based on company procedures


6. Post invoices

6.1. Navigate to the Actions menu, then Group and then select Post.

82


87/95

Pay Supplier Invoices

Menu Path - Financial Management / Accounts Payable / General Operations / Payment Entry

The Payment Entry program allows the user to pay accounts payable (AP) invoices through eithercheck or electronic payments. After the payments are entered and the checks are processed, these

transactions are recorded inside the general ledger. This is done by posting the payments through anActions Menu command.

Payments are normally made against invoices created to pay suppliers; however, the user can paymiscellaneous expenses that do not have an invoice, enter manual checks written for extra expenses,process debit memos and make payments to one-time suppliers.

Complete Workshop - Pay Supplier Invoices.

83


88/95

84


89/95

Workshop Pay Supplier Invoices

Complete the steps below to pay supplier invoices.

1. Navigate to the Payment Entry program using the fol lowing path:

Menu Path - Financial Management / Accounts Payable / General Operations / Payment Entry

2. Create a suppl ier invoice group

The batch ID for posting the invoice is defined.





2.4. Save to select invoices for payment.3. Generate an invoice li st

A listing of all invoices available for payment is obtained.

3.1. Select Select Invoices from the Actions menu.

3.2. Enter a day that is one month from today in the Due Date field

A date of one month today is entered so that the invoice entered during the last exerciseis available for payment. Normally the date entered here is the date of the next scheduledcheck run.

3.3. Select the Consider Discount box

If a discount is available, this causes the invoice to be selected even if the due dateoccurs after the date entered in the Due Date field.

3.4. Select all of the available accounts for this exercise, and click the arrow to move themfrom the left-hand box to the right-hand box.

This company has more than one accounts payable (AP) account and selects all of themfor processing.

3.5. Click the OK button to select invoices.

4. Select specif ic invoices for payment

The invoice number, supplier and dollar amount are identified.

The user either can click the Select All button to process all the invoices, or select a specificinvoice for payment.

4.1. Find the payment for Gecco that was processed earlier.

4.2. Click the box in the left-hand column to select this invoice only and click the OK button.

5. Process the check group

5.1. Navigate to the Actions menu, then Group and then select Print Group Edit List

The edit list displays all the cash in todays group and allows changes to be made in caseof error.

85


90/95

5.2. Preview or print the listing based on company procedures


6. Print the checks

6.1. Navigate to the Actions menu, then Group and then select Process Payments.

7. Post invoices7.1. Navigate to the Actions menu, then Group and then select Post.

7.2. Exit the program.

86


91/95

System Integration

The Epicor manufacturing system is heavily integrated. Some of the optional modules you may havepurchased are shown in this last slide .

The following table defines the modules acronyms seen in the previous slide and their purpose.

Acronym Module Purpose

ACP Active Planner A third party package which provides a higher level ofbudgeting that is provided in the core modules.

AMM Advanced MaterialManagement

Gives the ability to allocate products and move andtrack WIP on the plant floor.

APS Advanced Planningand Scheduling

Provides a higher level of scheduling capabilities thanthe core Scheduling module. APS includes the abilityto schedule based upon multiple constraints.

CC Customer Connect Allows customers to view their company records, placeorders online and provides remote access to CRM.

CM CurrencyManagement

Allows selling and purchasing in foreign currencies.

CRM CustomerRelationshipManagement

Allows management of a lead using a sales processworkflow, and provides a company pipeline.

DM DocumentManagement

Gives the ability to attach documents many placesthroughout the software.

E Engineering Provides the ability to create and maintain approvedmethods of manufacturing.

EDI Electronic Data

Interchange

Provides an interface to import customer demand and

report shipment and invoicing to customers.

FRx FinancialPrescription

A third party package which contains a much higherlevel of financial reporting than that provided in thecore General ledger module.

FS Field Service Allows the tracking of warranties and on-site repair ofthe products.

HD Help Desk Provides tracking and resolution of problems using aknowledge base.

MES ManufacturingExecution Services

Manages and tracks plant floor activities.

MRP MaterialRequirementsPlanning

Creates and schedules jobs based upon demand.

MS Multi Site Includes the ability of multi-plant and multi-companymanagement.

PLM Product LifecycleManagement

A third party package which interfaces with the part toprovide a higher level of document management forengineering.

PR Payroll Provides for payment and management of employee'spay records.

87


92/95

Now you are ready to begin your own voyage into the intricacies of the specific modules. Thequickest way to proceed from this eLearning session is to enroll in the Knowledge Camp - Quote toCash course, which will take you through this process, while providing in-depth knowledge and skillsdevelopment.

QA Quality Assurance Provides a workbench for inspecting and managingnon-conformances and corrective actions.

SRM SupplierRelationshipManagement

Gives purchasing a workbench and provides Webaccess for RFQs and purchase orders.

VBI Vantage BusinessIntelligence

Provides an additional level of reporting and analysisthan that contained in the core modules.

88


93/95

Supplier

Supplier

Customer

Customer

PMPMPM

GLGLGL

APAPAP

EDI

EDI

EDI

SRM

SRM

SRM

QAQAQA

CMCMCM

SSS

MES

MES

MES

PRPRPR

DMDMDM

PCPCPC

EEE

FSFSFS

V

BI

V

BI

V

BI

MRP

MRP

MRPM

S

M

S

M

S

APS

APS

APS

CCCCCC

AMM

AMM

AMM

CRM

CRM

CRM

F

rx

F

rx

F

rx

ACP

ACP

ACP

ARARAR S

RSRSR

IMIMIM

Q

M

Q

M

Q

M

JMJMJM

OMOMOM

HDHDHD

89


94/95

90


95/95

eLearning Session Conclusion

Congratulations! You have just completed the System Flow eLearning session.

For additional class offerings and registration, check out the Learning Portal.

To end the Symposium Event, selectExit

from theFile

menu.

6. Quote to Cash

Documents

Transcript of 6. Quote to Cash