5.Leadership and Motivation

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    Leadership and Motivation

    Leadership

    Meaning and importance

    Leadership qualities

    Leadership theories

    Leadership styles

    Managerial grid

    Motivation

    Meaning and definition

    Motivational factors

    Theories of Motivation

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    Leadership

    Leadership is the process of influencing and supportingothers to work enthusiastically towards a commongoal/objective

    Importance of Leadership:

    Motivating employees

    Creating confidence

    Building morale To introduce change

    To represent employees

    To exercise coordination

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    Personal Traits:

    Confidence

    InitiativeInnovation

    Communication skills

    Intelligence

    Decisiveness

    ForesightResponsible

    Empathy

    Managerial Traits:

    Knowledge of aspects of

    managementTechnical Knowledge

    Administrative ability

    Leadership Qualities

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    Leadership Theories

    Trait theory:

    It advocates the thought that there are a few traits thatidentify a leader from a non leader

    The traits can be innate (natural) or acquirable

    Innate traits include: Physical features, intelligence,emotional stability, human relations, empathy,objectivity, motivating skills, technical skills,communicative skills, social skills

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    Situational Theory:

    Importance is given to the situation in which leadership isexercised

    Here, the effectiveness of leadership is directly dependenton the factors of the leader as well as the factors of thesituation

    The situational factors can be: sub ordinatescharacteristics, leaders situation, group factors,organisation factors like climate, culture etc.

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    Behavioral theory:

    Researchers Katz, Maccoby and Morse came to a

    conclusion that leaders need to perform 2 majorfunctions:

    5) Task related functions

    7) Group maintenance functions (Social functions likemediating disputes etc)

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    Path Goal Model:

    This model attempts to predict the leadershipeffectiveness

    The main function of a leader is to clarify and set goalswith sub ordinates, to help them find best path to

    achieve goals and remove obstacles in theirperformance

    The leader will adopt a different leadership style basedon the situation

    Leadership styles are participating, supportive,directive and achievement oriented

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    Leadership Styles

    Autocratic:

    No communication with sub ordinates, takes decisions

    and gives orders, workers work under fear and stress,does not entertain questions by followers

    Democratic/participative:

    Empathy, respects employees, good listener, delegatesauthority, believes in participative management, opento suggestions, flexible, attracts loyal sub ordinates

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    Laissez-faire:

    Passive leader, freedom to subordinates in decision

    making, limited guidance by the leader, no motivationor encouragement provided, indifference towardsresponsibilities as a leader

    Functional/Intellectual:

    Expert with sound technical knowledge, gets respectfrom subordinates due to intellect, gives correctguidance to employees, considers problems and judgeson merit

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    Bureaucratic:

    No innovation and flexibility, function strictly within

    the framework of organisational rules and regulations,mechanical decision making, delays in functions

    Situational:

    Adjusts his style according to the situation, studies thesituation before adopting the style, which can rangefrom dictatorship to democracy, flexibility, resultoriented, combination of many types of leadership

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    Managerial Grid

    Studies leader behaviour and its impact on groups

    Considers two factors: Concern for production andConcern for people

    A leaders style is combination of both factors, whichare represented on a grid

    Out of 81 possible combinations of these factors, 5 areillustrated (1.2, 1.9, 5.5, 9.1, 9.9)

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    Motivation

    Motivation is the act of stimulating someone or oneselfto get a desired course of action

    It is needed to raise the morale of the employees,retain the existing employees, reduce absenteeism,improve employee performance on the job etc

    Motivational factors or stimulators can be monetary or

    non monetary in nature

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    Monetary factors

    The monetary factors motivate an employee to a largeextent. But after a certain point, money stops motivatingemployees. Hence, these factors need to be supported bynon monetary factors of motivation too.

    Some of the common monetary incentives:

    Attractive pay package/wages

    Bonus, liberal incentives

    Allowances (LTA, overtime, medical etc)

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    Some of the common non monetary incentives:

    Job security

    Job enrichment Recognition for good work

    Delegation of authority

    Fair opportunity to excel

    Fair treatment by management

    Congenial working conditions

    Designation and status

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    Theories of Motivation

    Traditional Theories

    3. Be Strong theory - Believes that fear and punishmentdrive workers towards efficiency

    5. Efforts and rewards theory - Based on the piece ratesystem of wage payment

    7. Monastic theory - Assumes that workers are motivatedby money alone

    9. Carrot and stick theory - Believes that workers aremotivated by rewards as well as fear of punishment

    11.Paternalistic theory - Managers are fair and firm andare responsible to fulfill all the job related needs of theemployees

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    Modern Theories

    3. Maslows theory of motivation - It states the differenthuman needs and their hierarchy. The theory explainsthe hierarchy of human needs in form of a pyramid,starting from physiological needs to self actualisationneeds

    5. McGregors Theory X and Theory Y - The theory refersto traditional approach to management at Theory X andthe professional approach as Theory Y. It defines thetwo theories on the assumptions made abouthuman/employee nature by both the approaches

    7. Herzbergs two factor theory - The theory states thatattitude of the people towards their work is related totwo factors-hygiene factors and motivating factors