5 Ways Display, Facebook Ads & Remarketing Will Open New ...€¦ · Retargeting RTB: Facebook Ad...

56
5 Ways Display, Facebook Ads & Remarketing Will Open New Revenue Streams By Benoît Gaillard, WSI - Switzerland

Transcript of 5 Ways Display, Facebook Ads & Remarketing Will Open New ...€¦ · Retargeting RTB: Facebook Ad...

Page 1: 5 Ways Display, Facebook Ads & Remarketing Will Open New ...€¦ · Retargeting RTB: Facebook Ad Exchange vs. Ron 106-54% +184% 1CHF invested CPM Conversion rate ‘Those strong

5 Ways Display, Facebook Ads & Remarketing Will Open New Revenue Streams

By Benoît Gaillard, WSI - Switzerland

Page 2: 5 Ways Display, Facebook Ads & Remarketing Will Open New ...€¦ · Retargeting RTB: Facebook Ad Exchange vs. Ron 106-54% +184% 1CHF invested CPM Conversion rate ‘Those strong

HOUSEKEEPING ITEMS

• All lines are muted

• Submit questions via dashboard

• Q&A session at end

• Webinar is being recorded

©2014 WSI. All rights reserved.

Page 3: 5 Ways Display, Facebook Ads & Remarketing Will Open New ...€¦ · Retargeting RTB: Facebook Ad Exchange vs. Ron 106-54% +184% 1CHF invested CPM Conversion rate ‘Those strong

ABOUT WSIGlobal Leader in Digital MarketingGlobal Knowledge. Local Results.

©2014 WSI. All rights reserved.

• Provide advanced digital marketing solutions

• Businesses of all sizes and industries

• World’s largest network of Internet Consultants

• Service more than 80

countries internationally

• Industry winning solutions

• Corporate head office

in Toronto, Canada

Page 4: 5 Ways Display, Facebook Ads & Remarketing Will Open New ...€¦ · Retargeting RTB: Facebook Ad Exchange vs. Ron 106-54% +184% 1CHF invested CPM Conversion rate ‘Those strong

ABOUT THE PRESENTER

©2014 WSI. All rights reserved.

P R O F E SS IO NAL B A C KG RO UND

• FMCG Brand Management

• P&G, Coca-Cola/Nestlé

R E C E NT P U B L I CAT IONS & A W A R D S

• Digital Minds – Display and retargeting chapters

• Facebook Smart Advertising

M E M B E R SH IPS & C E R T I F ICAT ION S

• WSI Top Gun

/WSIBusinessPerformance

ch.linkedin.com/in/gaill

ardinternetmarketing

Page 5: 5 Ways Display, Facebook Ads & Remarketing Will Open New ...€¦ · Retargeting RTB: Facebook Ad Exchange vs. Ron 106-54% +184% 1CHF invested CPM Conversion rate ‘Those strong

Why Should I Worry About Display

“99% of our top 1,000 clients are now running campaigns on the Google Display Network and YouTube.” Google Benchmarks and Insights)

©2014 WSI. All rights reserved.

Page 6: 5 Ways Display, Facebook Ads & Remarketing Will Open New ...€¦ · Retargeting RTB: Facebook Ad Exchange vs. Ron 106-54% +184% 1CHF invested CPM Conversion rate ‘Those strong

Why Should I Worry About Display

• 80% of time spent on line

©2014 WSI. All rights reserved.

Search 5%

Commerce 14%

Communication(Email & IM)

27%

Social(community)

12%

Surf (content)

42%

SURF

SEARCH

SOCIAL

Page 7: 5 Ways Display, Facebook Ads & Remarketing Will Open New ...€¦ · Retargeting RTB: Facebook Ad Exchange vs. Ron 106-54% +184% 1CHF invested CPM Conversion rate ‘Those strong

Is Facebook The New Google For Your Business?

©2014 WSI. All rights reserved.

Page 8: 5 Ways Display, Facebook Ads & Remarketing Will Open New ...€¦ · Retargeting RTB: Facebook Ad Exchange vs. Ron 106-54% +184% 1CHF invested CPM Conversion rate ‘Those strong

Open Up New Revenue Streams

• Support your prospect throughout the purchase decision cycle

©2014 WSI. All rights reserved.

Awareness

•Increase visibility

•Targeted advertising

Compare

•Remain top of mind

•Communicate USP

Purchase

•Advertise a deal

•Personalized advertising

Page 9: 5 Ways Display, Facebook Ads & Remarketing Will Open New ...€¦ · Retargeting RTB: Facebook Ad Exchange vs. Ron 106-54% +184% 1CHF invested CPM Conversion rate ‘Those strong

Display You Say?

©2014 WSI. All rights reserved.

Page 10: 5 Ways Display, Facebook Ads & Remarketing Will Open New ...€¦ · Retargeting RTB: Facebook Ad Exchange vs. Ron 106-54% +184% 1CHF invested CPM Conversion rate ‘Those strong

Display Placement Opportunities

• Banners on websites

• Gmail

• Blogger

• YouTube

• Facebook

• Yahoo

©2014 WSI. All rights reserved.

Page 11: 5 Ways Display, Facebook Ads & Remarketing Will Open New ...€¦ · Retargeting RTB: Facebook Ad Exchange vs. Ron 106-54% +184% 1CHF invested CPM Conversion rate ‘Those strong

Display Format Opportunities

©2014 WSI. All rights reserved.

Display banners: visual, text, video

Page 12: 5 Ways Display, Facebook Ads & Remarketing Will Open New ...€¦ · Retargeting RTB: Facebook Ad Exchange vs. Ron 106-54% +184% 1CHF invested CPM Conversion rate ‘Those strong

Display Format : YouTube

©2014 WSI. All rights reserved.

Before videos Beside videos

Beside videos

In the search results

In the search results

Page 13: 5 Ways Display, Facebook Ads & Remarketing Will Open New ...€¦ · Retargeting RTB: Facebook Ad Exchange vs. Ron 106-54% +184% 1CHF invested CPM Conversion rate ‘Those strong

Display Format: Facebook

• Facebook

©2014 WSI. All rights reserved.Photo courtesy of mashable

Page 14: 5 Ways Display, Facebook Ads & Remarketing Will Open New ...€¦ · Retargeting RTB: Facebook Ad Exchange vs. Ron 106-54% +184% 1CHF invested CPM Conversion rate ‘Those strong

Display Format: Mobile

• More creativity leveraging geolocation, native app functionality, smartphonefeatures

©2014 WSI. All rights reserved.

Page 15: 5 Ways Display, Facebook Ads & Remarketing Will Open New ...€¦ · Retargeting RTB: Facebook Ad Exchange vs. Ron 106-54% +184% 1CHF invested CPM Conversion rate ‘Those strong

5 Ways To Open Up New Revenue Streams!

©2014 WSI. All rights reserved.

Page 16: 5 Ways Display, Facebook Ads & Remarketing Will Open New ...€¦ · Retargeting RTB: Facebook Ad Exchange vs. Ron 106-54% +184% 1CHF invested CPM Conversion rate ‘Those strong

1. Trigger Impulse Purchase

©2014 WSI. All rights reserved.

Page 17: 5 Ways Display, Facebook Ads & Remarketing Will Open New ...€¦ · Retargeting RTB: Facebook Ad Exchange vs. Ron 106-54% +184% 1CHF invested CPM Conversion rate ‘Those strong

Product And Services That Are Not Searched For

• All men use razors, few search for it

• How do you get your innovation across?

©2014 WSI. All rights reserved.

Page 18: 5 Ways Display, Facebook Ads & Remarketing Will Open New ...€¦ · Retargeting RTB: Facebook Ad Exchange vs. Ron 106-54% +184% 1CHF invested CPM Conversion rate ‘Those strong

Why Should I Give You A Click?It Is Not About The Features!

©2014 WSI. All rights reserved.

Thanks to adespresso.com for bringing this thought to life!

Page 19: 5 Ways Display, Facebook Ads & Remarketing Will Open New ...€¦ · Retargeting RTB: Facebook Ad Exchange vs. Ron 106-54% +184% 1CHF invested CPM Conversion rate ‘Those strong

Connect Emotionally

• ‘deep human drivers’ model

©2014 WSI. All rights reserved.

Page 20: 5 Ways Display, Facebook Ads & Remarketing Will Open New ...€¦ · Retargeting RTB: Facebook Ad Exchange vs. Ron 106-54% +184% 1CHF invested CPM Conversion rate ‘Those strong

Connect emotionally

§

Pleasure of falling

asleep in freshly cut

grassBBQ with friends this

week. Welcome them

with a perfect grass

Insure your grass is always

impeccable

Your neighbour will

be jealous of your

perfect grass

Page 21: 5 Ways Display, Facebook Ads & Remarketing Will Open New ...€¦ · Retargeting RTB: Facebook Ad Exchange vs. Ron 106-54% +184% 1CHF invested CPM Conversion rate ‘Those strong

©2014 WSI. All rights reserved.

BBQ this weekend?

No worry, Miimo

takes care of me!

Page 22: 5 Ways Display, Facebook Ads & Remarketing Will Open New ...€¦ · Retargeting RTB: Facebook Ad Exchange vs. Ron 106-54% +184% 1CHF invested CPM Conversion rate ‘Those strong

2. Display Retargeting IncreasesROI Of Search

Do you spend on Google AdWords? You should spend on display retargeting!

©2014 WSI. All rights reserved.

Page 23: 5 Ways Display, Facebook Ads & Remarketing Will Open New ...€¦ · Retargeting RTB: Facebook Ad Exchange vs. Ron 106-54% +184% 1CHF invested CPM Conversion rate ‘Those strong

Easier To Bring Back A Visitor ThanTo Attract A New Visitor

©2014 WSI. All rights reserved.

100 visits

5 customers 95 still thinking

Banners

Facebook

Page 24: 5 Ways Display, Facebook Ads & Remarketing Will Open New ...€¦ · Retargeting RTB: Facebook Ad Exchange vs. Ron 106-54% +184% 1CHF invested CPM Conversion rate ‘Those strong

Increase your search PPC ROI by > 40%!

• Focus on acquisition ROI 1:1• Spend to acquire new visits: 100 visits + 1$ per click =

100$

• 5% of visitors convert = 5 sales = 5*20$ profit = 100$ profit = breakeven

• Add retargeting ROI 1:2• 95% of visitors leave the website but keep on surfing

comparing offers

• Bring 10% of them back for a fraction of the cost = 10 visitors * 2$/click = 25$

• Convert 20% of visitors your brought back = 2 sales = 2*20$ = 40$ profit

• ROI total 1:1.4

©2014 WSI. All rights reserved.

Page 25: 5 Ways Display, Facebook Ads & Remarketing Will Open New ...€¦ · Retargeting RTB: Facebook Ad Exchange vs. Ron 106-54% +184% 1CHF invested CPM Conversion rate ‘Those strong

3. Advertise To Audiences / PersonasReal-Time Bidding (RTB)

©2014 WSI. All rights reserved.

Page 26: 5 Ways Display, Facebook Ads & Remarketing Will Open New ...€¦ · Retargeting RTB: Facebook Ad Exchange vs. Ron 106-54% +184% 1CHF invested CPM Conversion rate ‘Those strong

Why Is The Traditional Display Model Broken?

• For advertisers: buy all impressions at the same price independently from the value of the user targeted

• For large publishers: up to 70% of website inventory is not sold, 30% sold on ‘premium’

• For small publishers: no market place to sell their quality thematic inventory

©2014 WSI. All rights reserved.

Page 27: 5 Ways Display, Facebook Ads & Remarketing Will Open New ...€¦ · Retargeting RTB: Facebook Ad Exchange vs. Ron 106-54% +184% 1CHF invested CPM Conversion rate ‘Those strong

The RTB revolution

©2014 WSI. All rights reserved.

Page 28: 5 Ways Display, Facebook Ads & Remarketing Will Open New ...€¦ · Retargeting RTB: Facebook Ad Exchange vs. Ron 106-54% +184% 1CHF invested CPM Conversion rate ‘Those strong

The RTB revolution

• For advertisers: • Buy impressions based on the value of a given

audience

• Increase your reach

• Better control of frequency

• Better CPM

• Personalization of message

• For publishers:• Maximize use of their inventory

• Always sell to the best price offered

©2014 WSI. All rights reserved.

Page 29: 5 Ways Display, Facebook Ads & Remarketing Will Open New ...€¦ · Retargeting RTB: Facebook Ad Exchange vs. Ron 106-54% +184% 1CHF invested CPM Conversion rate ‘Those strong

Acquisition 3rd Party Data

Engagement

score

STUDY

INCOME

LIFESTYLE

HOBBY

ADULT 25-45

TARGETED

AUDIENCEDATA SOURCE

MARKET INTEREST

DEMOGRAPHIC DATA

BUYING INTENTIONS

AUDIENCE PROVIDER

LOOK-A-LIKE

Nouveaux visiteurs

Page 30: 5 Ways Display, Facebook Ads & Remarketing Will Open New ...€¦ · Retargeting RTB: Facebook Ad Exchange vs. Ron 106-54% +184% 1CHF invested CPM Conversion rate ‘Those strong

Acquisition Targeting

ANALYZE KEYWORDS

ON TARGET LANDING

PAGE

Leverage your

search insights for

display!

• Focus

• Exclusion

Nouveaux visiteurs

Page 31: 5 Ways Display, Facebook Ads & Remarketing Will Open New ...€¦ · Retargeting RTB: Facebook Ad Exchange vs. Ron 106-54% +184% 1CHF invested CPM Conversion rate ‘Those strong

Acquisition Targeting By Category(Ron)

RON

YOUR TARGET INTERESTS

SPORT

TRAVELART

MATCH WITH WEBSITE

THEMATIC

Page 33: 5 Ways Display, Facebook Ads & Remarketing Will Open New ...€¦ · Retargeting RTB: Facebook Ad Exchange vs. Ron 106-54% +184% 1CHF invested CPM Conversion rate ‘Those strong

Geo-localized Advertising

Advertise to mobile users

within 5km of grill truck

Mobile app guides you to

the nearest grill truck

Page 34: 5 Ways Display, Facebook Ads & Remarketing Will Open New ...€¦ · Retargeting RTB: Facebook Ad Exchange vs. Ron 106-54% +184% 1CHF invested CPM Conversion rate ‘Those strong

Case Study: Retargeting + RTB + Facebook

©2014 WSI. All rights reserved.

Page 35: 5 Ways Display, Facebook Ads & Remarketing Will Open New ...€¦ · Retargeting RTB: Facebook Ad Exchange vs. Ron 106-54% +184% 1CHF invested CPM Conversion rate ‘Those strong

Jewelry Online Sales

Page 36: 5 Ways Display, Facebook Ads & Remarketing Will Open New ...€¦ · Retargeting RTB: Facebook Ad Exchange vs. Ron 106-54% +184% 1CHF invested CPM Conversion rate ‘Those strong

Retargeting RTB: Facebook Ad Exchange vs. Ron

106 -54% +184%

1CHF invested

CPMConversion

rate

‘Those strong results drove

increased spending online for

year-end sales.’

Page 37: 5 Ways Display, Facebook Ads & Remarketing Will Open New ...€¦ · Retargeting RTB: Facebook Ad Exchange vs. Ron 106-54% +184% 1CHF invested CPM Conversion rate ‘Those strong

4. Think Visual First!Insert Section Header Sub-Title Here

©2014 WSI. All rights reserved.

Page 38: 5 Ways Display, Facebook Ads & Remarketing Will Open New ...€¦ · Retargeting RTB: Facebook Ad Exchange vs. Ron 106-54% +184% 1CHF invested CPM Conversion rate ‘Those strong

Picture Connects On Mobile

• 66% of social media usage happens on mobile

• Communicate in 5x10

• You scan vs. read a facebook/linkedin feed on mobile

• Pictures are the trigger to stop, engage

Page 39: 5 Ways Display, Facebook Ads & Remarketing Will Open New ...€¦ · Retargeting RTB: Facebook Ad Exchange vs. Ron 106-54% +184% 1CHF invested CPM Conversion rate ‘Those strong

Picture Marketing ExamplesSlimming

Winner!

Page 40: 5 Ways Display, Facebook Ads & Remarketing Will Open New ...€¦ · Retargeting RTB: Facebook Ad Exchange vs. Ron 106-54% +184% 1CHF invested CPM Conversion rate ‘Those strong

Picture Marketing Jewelry

Winner: laptop

Winner: mobile

Page 41: 5 Ways Display, Facebook Ads & Remarketing Will Open New ...€¦ · Retargeting RTB: Facebook Ad Exchange vs. Ron 106-54% +184% 1CHF invested CPM Conversion rate ‘Those strong

Picture Marketing: ExecutionMatters

©2014 WSI. All rights reserved.

If you had invested 6000$ on one of those visuals, you would

have achieved:

Nb of fans Nb of social

actions

Page 42: 5 Ways Display, Facebook Ads & Remarketing Will Open New ...€¦ · Retargeting RTB: Facebook Ad Exchange vs. Ron 106-54% +184% 1CHF invested CPM Conversion rate ‘Those strong

Picture Marketing - eCommerce

• Back to basics – show the product, show the offer

©2014 WSI. All rights reserved.

GOOD BETTERNOT GOOD

Page 43: 5 Ways Display, Facebook Ads & Remarketing Will Open New ...€¦ · Retargeting RTB: Facebook Ad Exchange vs. Ron 106-54% +184% 1CHF invested CPM Conversion rate ‘Those strong

5. Stay Ahead Of Competition

©2014 WSI. All rights reserved.

Page 44: 5 Ways Display, Facebook Ads & Remarketing Will Open New ...€¦ · Retargeting RTB: Facebook Ad Exchange vs. Ron 106-54% +184% 1CHF invested CPM Conversion rate ‘Those strong

Facebook Smart Advertising

bit.ly/Facebook-advertising

©2014 WSI. All rights reserved.

Page 45: 5 Ways Display, Facebook Ads & Remarketing Will Open New ...€¦ · Retargeting RTB: Facebook Ad Exchange vs. Ron 106-54% +184% 1CHF invested CPM Conversion rate ‘Those strong

Conversion Attribution

PAID SEARCH ORGANIC SEARCH DISPLAY REMARKETING SOCIALSEM Hors-Marque

SEM Marque DISPLAY REMARKETING SOCIAL

EXPOSITIONS

1ère 2ème 3ème 4èm

e

5ème Dernière SCORE EXP. CONV CAPANIER

MOYENLATENCE

24

47

11

31

29

52

33

30

41 5

2

5

5

2

2

1

1

1 32621

31954

27306

8262

8158

7047

4706

4448

4258

15.8%

15.5%

13.2%

4.0%

3.9%

3.4%

2.3%

2.1%

2.0%

€15,574,287

€5,623,525

€8,082,003

€2,809,245

€1,691,747

€1,574,267

€903,684

€840,784

€811,950 €197

€203

€194

€223

€207

€340

€205

€252

€477 0.56

0.53

0.50

1.76

0.64

1.88

4.22

2.12

1.56

% TOTAL

CONV.

INVEST BASED ON FIRST OR LAST CLICK? WHICH KPI TO ASSESS ROI?

Page 46: 5 Ways Display, Facebook Ads & Remarketing Will Open New ...€¦ · Retargeting RTB: Facebook Ad Exchange vs. Ron 106-54% +184% 1CHF invested CPM Conversion rate ‘Those strong

Smart Retargeting – MeasureEngagement

46

43% Produit A

30% Produit B

27% Produit C

TIME SPENT

VALUE

FREQUENCY

REFERRAL

CRM

PAGE VIEWS

850SCORE

Page 47: 5 Ways Display, Facebook Ads & Remarketing Will Open New ...€¦ · Retargeting RTB: Facebook Ad Exchange vs. Ron 106-54% +184% 1CHF invested CPM Conversion rate ‘Those strong

Smart Remarketing – Dynamic CPM

47

Engagement score

BID:

€3

BID: €2,1

BID: €1

690SCORE

735SCORE

850SCORE

Page 48: 5 Ways Display, Facebook Ads & Remarketing Will Open New ...€¦ · Retargeting RTB: Facebook Ad Exchange vs. Ron 106-54% +184% 1CHF invested CPM Conversion rate ‘Those strong

Cross Device Tracking

• No cookie on Mobile devices

• Yet more and more search and surf on mobile

• Use predictive tracking and master Id

©2014 WSI. All rights reserved.

Page 49: 5 Ways Display, Facebook Ads & Remarketing Will Open New ...€¦ · Retargeting RTB: Facebook Ad Exchange vs. Ron 106-54% +184% 1CHF invested CPM Conversion rate ‘Those strong

Marketing Automation

• Personalize advertising banner

• Personalize website offers

• Trigger emails based on website behavior

©2014 WSI. All rights reserved.

Page 50: 5 Ways Display, Facebook Ads & Remarketing Will Open New ...€¦ · Retargeting RTB: Facebook Ad Exchange vs. Ron 106-54% +184% 1CHF invested CPM Conversion rate ‘Those strong

How Can WSI Help?

©2014 WSI. All rights reserved.

Page 51: 5 Ways Display, Facebook Ads & Remarketing Will Open New ...€¦ · Retargeting RTB: Facebook Ad Exchange vs. Ron 106-54% +184% 1CHF invested CPM Conversion rate ‘Those strong

Plan Display Strategically

©2014 WSI. All rights reserved.

Page 52: 5 Ways Display, Facebook Ads & Remarketing Will Open New ...€¦ · Retargeting RTB: Facebook Ad Exchange vs. Ron 106-54% +184% 1CHF invested CPM Conversion rate ‘Those strong

Create Ads, Purchase Media, Optimize Bidding, ConsolidateReporting

©2014 WSI. All rights reserved.

Page 53: 5 Ways Display, Facebook Ads & Remarketing Will Open New ...€¦ · Retargeting RTB: Facebook Ad Exchange vs. Ron 106-54% +184% 1CHF invested CPM Conversion rate ‘Those strong

Are You Spending $ On Google AdWords?You Should Be Spending On Display!

©2014 WSI. All rights reserved.

Page 54: 5 Ways Display, Facebook Ads & Remarketing Will Open New ...€¦ · Retargeting RTB: Facebook Ad Exchange vs. Ron 106-54% +184% 1CHF invested CPM Conversion rate ‘Those strong

QUESTIONS & ANSWERS

©2014 WSI. All rights reserved.

Page 55: 5 Ways Display, Facebook Ads & Remarketing Will Open New ...€¦ · Retargeting RTB: Facebook Ad Exchange vs. Ron 106-54% +184% 1CHF invested CPM Conversion rate ‘Those strong

WE WROTE THE BOOK ON THIS

©2014 WSI. All rights reserved.

http://bit.ly/WSIDigitalMindsBook

Page 56: 5 Ways Display, Facebook Ads & Remarketing Will Open New ...€¦ · Retargeting RTB: Facebook Ad Exchange vs. Ron 106-54% +184% 1CHF invested CPM Conversion rate ‘Those strong

THANKS FOR ATTENDING!

©2014 WSI. All rights reserved.