4th Quarter 2011 - Welcome to Lufthansa Technik Philippines Files/TL_4Q11_CE.pdf · to our...

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Phone +63-2-855-9319 Fax +63-2-855-9309 [email protected] 4th Quarter 2011 We provide solutions Well-rounded expertise

Transcript of 4th Quarter 2011 - Welcome to Lufthansa Technik Philippines Files/TL_4Q11_CE.pdf · to our...

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Phone+63-2-855-9319 Fax+63-2-855-9309 [email protected]

4th Quarter

2011

We provide solutions

Well-rounded expertise

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� TechniLink 4th Quarter 2011

TechniLink is published quarterly by Lufthansa Technik Philippines for its customers and friends. http://www.ltp.com.ph

FOUNDED IN the year 2000 as a joint venture of Lufthansa Technik AG and Philippine aviation service provider MacroAsia Corporation, Lufthansa Technik Philippines offers a wide range of aircraft maintenance, repair and overhaul (MRO) services to customers worldwide.

The company focuses on base maintenance checks for the A319/A320, A330/A340 types of aircraft. Seven hangar bays and workshops have been designed according to the latest industry standards in order to support aircraft maintenance, major modifications, cabin reconfigurations, engine maintenance and painting for the A319/A320, A330/A340 and B747-400 and B777 aircraft.

LTP’s broad experience in A330/A340 base maintenance checks has earned the trust of more than twenty customers worldwide. It is also rendering line maintenance to more than twenty domestic and international carriers.

Through a partnership with Lufthansa Technical Training Philippines (LTTP), LTP

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Dear readers, A few months are still left before we say hello to another year. Here, at Lufthansa Technik Philippines, major developments are happening, which

for me, are great indicators of how 2012 would turn out for us.

First off, we recently welcomed a new president and CEO. Mr. Gerald Frielinghaus joins us from Lufthansa Technik AG where he was the vice president of Aircraft Overhaul and Modification Services. Just like his predecessor, Mr. Bernhard Krueger-Sprengel, we are confident that he will lead

DominikWiener-Silva,VicePresident—Marketing&Sales,LufthansaTechnikPhilippines

editorLiza Martija associate editorCarla Martinez art directorSheree Ti adviserDominik Wiener-Silva [email protected]

us to the path of continuous growth (page 3).

If you have recently flown to Manila, you will not miss the newest and tallest hangar being built near the Ninoy Aquino International Airport. Since its groundbreaking in April, the construction of our new hangar is right on schedule (page 6). While the hardhat zone is hectic, our personnel are busy in their A380 training courses in Frankfurt. Currently, there are two batches of mechanics working shoulder-to-shoulder with their German counterparts to gain knowledge and experience in maintaining the A380.

Clearly, the increase of cabin reconfigurations and retrofits indicates a resurrected market. This development bodes well for the expansion of our capability which involves A380 cabin

reconfiguration. Another development worth mentioning

is the increase of lease return checks that we are undertaking (page 7). Our extensive experience with various Airbus aircraft types and cabin modifications led to our identification as a location for aircraft transitions.

As a final note, we hope that our partnership has contributed in helping your business grow in 2011. We wish to be together with you in shaping your year 2012.

Sincerely yours,

Dominik [email protected]

Introduction

mechanics are certified through EASA Part 66-compliant courses.

LTP holds repair station certificates from the FAA, EASA, CAAP and other airworthiness authorities.

Our customers:

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TechniLink 4th Quarter 2011 �

News & Updates

Lufthansa Technik Philippines appoints its new president and CEO SucceedsBernhardKrueger-SprengelwhoendshistourofdutytojoinLufthansaTechnikAG’sEngineOverhauldivision.

Krueger-Sprengel is credited for pushing forward the company’s continuous growth in the last four years. During his tenure, the company expanded its capacity with the construction of two widebody hangars — one of which may be able to service the Airbus A380. It was also during Krueger-Sprengel’s time that the company expanded to cater to low cost carriers and to more local carriers. He also spearheaded the implementation of LEAN process which improved the company’s operational efficiencies.

Lufthansa Technik Philippines recently welcomed Gerald Frielinghaus as its president and chief executive officer. He succeeds Bernhard Krueger-Sprengel who ends his almost five-year tour of duty to join Lufthansa Technik AG’s Engine Overhaul division in Hamburg, Germany.

Frielinghaus, who has acquired his engineering degree from the RWTH Aachen University in Germany, has been with Lufthansa since 1985. In his 26 years with the company, Frielinghaus has gained comprehensive experience in engine parts repair and aircraft overhaul. He started as a metallurgical engineer and advanced to a managerial position in the Engine Parts and Repair division. After three years, he was named director of the Overhaul of High Pressure Turbine Services. In 1996, Frielinghaus was appointed as the CEO and accountable manager of then start-up Lufthansa Shannon Turbine Technologies in Shannon, Ireland. After two years in

Ireland, he was appointed back to Hamburg as Director of CFM56 Aircraft Engine Overhaul division, a position which he held for almost three years. After this posting, he was presented with a new challenge when he was tasked to join Aircraft Overhaul and Modification Services as sales director. Following this posting, he took on the responsibilities of director for production in the same division. In just over a year, he was appointed as vice president for the product division, a position he has held since 2002 until his recent assignment to head Lufthansa Technik Philippines.

His predecessor, Krueger-Sprengel, officially started in Lufthansa Technik AG in Hamburg on September 1, 2011 as vice president of Engine Overhaul.

In his 26 years with Lufthansa Technik, Frielinghaus has gained extensive experience in engine parts repair and aircraft overhaul. Shown in photo below is Frielinghaus together with MacroAsia president, Joseph Chua and his predecessor, Bernhard Krueger-Sprengel.

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� TechniLink 4th Quarter 2011

News & Updates

Hello MRO Asia!LufthansaTechnikPhilippines(LTP)joinstheMROAsiaExhibitandConferenceforthe4thtime.

THE EVENT will be held on November 8-10, 2011 at the CNCC- China National Convention Center in Beijing, China.

In its booth this year, LTP will be highlighting its latest and most anticipated capability — cabin reconfiguration of the Airbus A380.

LTP will also be featuring its various services such as base maintenance of the A320, A330 and A340 aircraft types, line maintenance, transition checks for lease return aircraft, fleet management, personnel assignment, component repair and overhaul, aircraft painting, engine services,

technical services and IT services.The participation of LTP to this year’s

staging of MRO Asia is apt because it is a firm believer in building partnerships. The theme of the event, “Partnership for Winning: Strategies for Success in Asia-Pacific”. LTP counts its strong collaboration with its customers as one of the keys to its success.

The organizer of MRO Asia 2011 is anticipating more than 2,500 attendees from around the world. It aims to provide a venue where airlines share their concerns and needs, and find effective

solutions for long-term and short-term issues. It also hopes to bring together the aviation community to develop a higher industry vision and encourage innovative cooperation among MROs and airlines.

LTP has been joining the event as a booth exhibitor since 2008. Prior to this, LTP has been participating in the MRO Asia events as part of the Lufthansa Technik AG stand.

LTP implements IQ Move

“It’s your move! It’s our move! It’s IQ MOVE! – with this slogan, Lufthansa Technik Philippines recently implemented IQ Move, an

integrated quality management system where requirements from different domains, such as aviation regulations, quality, environment, occupational health and safety are integrated and synchronized in the operational procedures or processes.

IQ Move is a system developed by Lufthansa Technik for all members of the Lufthansa Technik Group. As a member of the Group, LTP strictly follows LHT standards and processes. IQ Move in LTP is being implemented by LTP’s Quality Management department and is being supported by the Information Technology and Human Resources departments.

IQ Move aims to contribute towards

process safety by implementing a new, process-oriented and integrated documentation system, and thus avoid errors and meet the quality requirements of customers and regulatory authorities.

Process safety is achieved through the abilities or know-how on processes combined with the right attitude of the employees. The particular know-how of an employee cannot be achieved

IQMoveisasystemdevelopedbyLufthansaTechnikforallmembersoftheLufthansaTechnikGroup.

simply through the existence of a diverse documentation system, but by ensuring that he is provided with an access to a system where he can find the relevant information or procedures quickly and easily.

LTP president and CEO, Gerald Frielinghaus, made the formal launch of IQ Move by clicking on the main LTP Company Processes on live IQ Move connection.

LTP president and CEO Gerald Frielinghaus clicks on the company’s main company

processes to formally launch IQ Move.

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TechniLink 4th Quarter 2011 �

FocusNews & Updates

“We listen, act and constantly improve”

How many approvals does Lufthansa Technik Philippines have right now?Lufthansa Technik Philippines holds about 20 approvals from different authorities worldwide including the Philippines’ CAAP, the European Union’s EASA, US FAA, Japan’s JCAB, and Australia’s CASA. These authorities conduct regular audits. We appreciate these independent eyes looking at or evaluating our processes because their feedback is valuable to us. It helps us to be measured against international standards and to further improve our processes and quality system.

Just recently, the FAA has renewed our certificate. We have continuously been holding an FAA approval since 2000. Wherever room for improvement has been identified they have always accepted our corrective and preventive action and confirmed that LTP complies in all respects with their requirements. This recent FAA audit yielded no findings. To us, these approvals confirm that we strictly adhere to internationally established standards.

Our customers do not only judge us based on our products; they also conduct regular audits. Their feedback contributes to our efforts towards continuous improvement. It is notable that yearly we are seeing a constant decrease in the average number of findings from authorities and customers. This clearly means that we are listening and acting on their feedback and thus, we are constantly improving. At the same time, we do not relent in our internal surveillance or oversight to verify that we meet external requirements as well as our own high standards in the Lufthansa Technik Group.

We work closely with our customers, which make long-term relationships possible and beneficial for all involved. Those customers confirm that such close cooperation will result to continuous improvement. We know that if we stop improving, we stop being excellent. Both authorities and customers are satisfied with our quality but that does not stop us from improving further and being excellent.

Can you give us an example on how LTP involves its employees in safeguarding quality and safety?I’ll share with you a feedback from one of our long-time customers, Virgin Atlantic Airways. They appreciate the safety culture in LTP, which according to them is very good because it effectively encourages people to report errors. We refer to this policy as the “Just” safety culture. We describe it as an atmosphere of trust in which people are encouraged or even rewarded for providing essential safety-related information, but in which they are also clear about where the line must be drawn between acceptable and unacceptable behavior. This kind of open communication regarding safety and quality enables us to learn and prevent errors. We encourage people to speak up and to be assertive.

What does having the Lufthansa Technik brand name mean to LTP?Bearing the Lufthansa Technik name and being part of the Lufthansa Technik network mean that we adhere strictly to Lufthansa Technik standards. Recently, we have implemented IQ Move, an integrated quality management system where requirements from different domains, such as aviation regulations, quality,

environment, occupational health and safety are integrated and synchronized in the operational procedures or processes. By adhering to standards, it also means that we have to provide resources to make information available to all employees. Lufthansa Technik has developed IQ Move and has proved it as a best practice to make relevant information easily accessible to all employees in the hangar, in the workshops, in the offices.

Also, the exchange of people from Lufthansa Technik to LTP and vice versa is a good means of exchanging best practices. As an example, for our new flagship project, we have LTP mechanics in Frankfurt gaining on-hand experience in C-checks on the A380 aircraft. They are receiving the same training as their German colleagues. After working shoulder-to-shoulder with their German counterparts, the Filipino mechanics will bring back the knowledge and skills that they have acquired to Manila.

When we deploy our personnel either for training or manpower support within the Lufthansa Technik network and to third party customers, our employees are ambassadors of Lufthansa Technik. I often receive good feedback about our staff’s qualification and commitment from other companies.

What role does training play in the success of LTP?Qualified mechanics are the foundation of our success. The training, skills, experience and commitment of our employees are on a level that have led to positive feedback and affirmation from our partners in the Lufthansa Technik Group, regulatory authorities and customers that we comply with international standards.

Having Lufthansa Technical Training Philippines (LTTP), as our training provider, contributes to ensuring that our production and office staff are equipped with world-class skills. Backed by the vast network and expertise of Lufthansa Technical Training, LTTP is an EASA certified Maintenance Training Organization.

Technilinkrecentlysatdownwith Dr. Joern Dahmen,LufthansaTechnikPhilippines’vicepresidentforQualityManagement.Inthisinterview,Dr.Dahmenshareshowthecompanyensuressafetyandqualityinitsday-to-dayoperations.

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� TechniLink 4th Quarter 2011

Base maintenance

LTP’s new widebody hangar takes shape

WITH THE support and partnership of construction companies, Grandspan Development Corporation and Kencana, LTP has achieved its first milestone in the construction of the new hangar. A small blessing and thanksgiving ceremony was held last September to mark the major step of lifting all the main steel structures of the hangar.

Undertaking the construction of LTP’s third and newest widebody hangar building, the construction team has learned

from past experiences in constructing and choosing the right design structure that would minimize the risk of damage from severe weather such as typhoons.

At the construction site, west of the facility’s existing 4-hangar bay, stands approximately 1,500-tonnes of steel structure organized into three interconnected zones. The first and lowest zone was constructed in the traditional manner while the second and third higher zones were constructed on ground and

TheconstructionofLufthansaTechnikPhilippines’(LTP)new8,448-squaremeter(90,933.52-square-ft)maintenancehangarisunderwayandiswellonschedule.

A380 Maintenance Program underwayLTPsendsmechanicstoFrankfurtfortraining

AN A380 training program at the Lufthansa Technical Training and Lufthansa Technik facilities in Frankfurt, Germany recently welcomed eighteen Lufthansa Technik Philippines (LTP) employees and Lufthansa Technical Training Philippines (LTTP) instructors into their facility for an extensive training. The program, which is set to run until the end of 2011, covers heavy classroom-type and hands-on training for the world’s biggest Airbus aircraft today.

In this training exposure, LTP mechanics are performing C-checks together with their counterparts at Lufthansa Technik.

LTP heavily invests in its workforce to ensure that it delivers high quality service that follows internationally established standards to its airline customers worldwide. For this most

recent development in its capabilities, a strict selection process for this program was opened to qualified employees. After a series of deliberation, two batches were finally selected to undergo the training. The group consisted of a shift manager, team leaders, crew chief, inspectors and mechanics.

LTP is currently building its biggest maintenance hangar that is capable of servicing the A380. The training program for

the selected and qualified employees is in response to this capability expansion as well as for fulfillment of the requirements to acquire certification for the A380 aircraft type.

raised to height as complete sections using special hydraulic lifting equipment. After all three zones are properly interconnected, the team will begin installing the roof atop the 35-meter high structure.

LTP held a groundbreaking ceremony earlier this year as it announced its new hangar project, representing a US$30-million investment and capacity expansion. The project is expected to boost LTP’s capability in servicing the growing range of Airbus models that includes the A320, the A330 and the A340. It would also give LTP the option to accommodate the A380 aircraft which would allow the company to further build up its capability on the Airbus family.

The facility is expected to be completed early 2012. Measuring approximately 96 meters in width and 88 meters in depth, the hangar will be able to offer space for one widebody and two narrowbodies or four narrowbody aircraft.

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TechniLink 4th Quarter 2011 �

Focus: Strong in aircraft transitions

Strong in aircraft transitions

AS PART of the Lufthansa Technik Group, Lufthansa Technik Philippines (LTP) is developing into Lufthansa Technik’s Asian center for aircraft transitions. LTP has already performed nine new lease transitions, and this would not be the end this year.

A Lufthansa Technik product for lessors, banks and airlines called the Aircraft Leasing & Trading Support (ALTS) focuses on supporting customers technically and administratively throughout the highly challenging transition phase at the end of an aircraft lease period. ALTS’ close collaboration with LTP to carry out transition checks is backed by LTP’s competitive qualities.

In order to provide the necessary services, it is essential to have comprehensive MRO experience with the relevant aircraft types and access to a network of partners to flexibly and quickly provide all aircraft- and engine-related services. The MRO competence accumulated at LTP in dealing with Airbus aircraft in the A320 family, the A330 and the A340 in addition to being a member of the Lufthansa Technik Group make it the ideal partner to take on such a role.

Lufthansa Technik Philippines has provided clear evidence of this competence in 2011, carrying out nine transitions for the Airbus aircraft. As the tasks have been effectively carried out in Manila, a specialized ALTS team in Hamburg coordinated the work and directed the support for additional services such as Component-, Landing Gear-, Engine- and CAMO support.

As aircraft transitions include documentation check as well as a physical evaluation of the relevant aircraft, regularly the MRO company needs to react on short term findings resulting in additional tasks to be performed, next to the planned letter checks or cabin reconfigurations. In case a new operator still needs to be found, support regarding parking and storage might be requested.

Amongst the cases handled at Lufthansa Technik Philippines in 2011, for example, were two Airbus A319s which originally only needed C4-checks, including component support and final paintwork. The findings of a full video borescope inspection however called for an unplanned engine change. Another transition for an A330, originally scheduled and set up as a C4-check, demanded the short-term replacement of the landing gear. Before coming out of the LTP hangars in an all-white livery, the aircraft underwent neutralization in its skin which involved scuff-sanding the existing livery covering the vertical fin, winglets and fuselage.

These examples are typical of the complexity of many transitions: often the full scope becomes clear in the course of the transition process what work is actually needed.

In order to be able to fulfill the continually changing and growing requirements in such a situation, a high degree of flexibility and willingness is called for on the part of the MRO shop. The requirements range from aircraft parking and preservation tasks, required maintenance activities, painting to cabin modifications.

Bernd Meyer, vice president Aircraft Overhaul at LTP, explains: “It is essential that a very good project management as well as a very good communication among the lessor, lessee and the MRO has been established for such aircraft transition projects. These types of layovers are going definitively different from any “classic” layover (e.g. a pure letter-check with the right time for planning available). During the production of such a transition, for example, the work off of the planned milestones are most likely challenged by new and additional items brought in by the involved parties with pretty much no time for planning. This requires a high degree of flexibility from the MRO especially when available hangar space and production capacity is involved as well as getting access to special tooling. Going the extra mile for our customers is the plus factor for Lufthansa Technik Philippines.”

Harry Seeger, Director Key Account Lessors and Banks at Lufthansa Technik, is pleased with the way things are going at Lufthansa Technik Philippines: “With the transitions already completed in 2011, Lufthansa Technik Philippines has demonstrated their capability and flexibility to perform complex Aircraft Leasing & Trading Support Projects”.

ExtensiveexperiencewithvariousAirbusaircrafttypesandcabinmodificationsledtoitsidentificationasalocationforaircrafttransitions.

Harry SeegerPhone +�9-�0-�0�0-��[email protected]

Dominik Wiener-SilvaPhone +��-�-8��-9�[email protected]

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8 TechniLink 4th Quarter 2011

Customer news

8

Commitment to extend business relations with Virgin Atlantic AirwaysSigningofaMemorandumofUnderstanding

Virgin Atlantic and Lufthansa Technik AG significantly extend their business relations by signing a Memorandum of Understanding covering the introduction of a new eight year contract for C-checks and CF6-80 thrust reverser services for the airline´s B747-400 fleet. These contracts are part of current comprehensive negotiations between the two companies to effectively bring together these new agreements within one new general terms agreement (GTA).

The new GTA will consist of the thrust reverser services for both the Trent 500 engines of Virgin’s Airbus A340 fleet and also for the CF6-80 engines of the Boeing 747-400 fleet, plus the C-Checks for the thirteen Boeing 747-400s. The C-Checks will be performed at Lufthansa Technik Maintenance International in Frankfurt, while the repair and overhaul services for the thrust reversers will be carried out at the airframe related component (ARC®) business unit of Lufthansa Technik in Hamburg.

Additionally, the two companies are negotiating the early extension of the current

five-year base maintenance contract for the airlines´ Airbus A340 fleet by a further six years through to 2019. The base maintenance services are carried out at Lufthansa Technik Philippines.

Phil Maher, Director of Engineering

stated: “Virgin Atlantic has previously worked with Lufthansa Technik on a number of MRO services. With the success of the A340 Airframe Maintenance services agreement, where strong collaborative working relationships and delivery of

product improvements and quality have been established between LTP and Virgin, this has formed the foundation of this extended agreement to also include further services within the LHT group. We look forward to working with LHT in these extended areas of our business relationship”.

“This agreement marks a step change in our relationship with

Virgin Atlantic and is the result of the mutual understanding and open cooperation both partners have developed over the past years”, said Wolfgang Weynell, Vice President Marketing & Sales at Lufthansa Technik. “The signing of a general terms agreement will greatly simplify the handling of both the new and existing contracts for both partners. Additionally, this deal also recognizes our ability to optimize our services for our customers and we are both really pleased and excited to be entering this new phase in our relationship with Virgin”.

TO COINCIDE with Jin Air’s new Incheon-Cebu flight service which launched this September, Lufthansa Technik Philippines

Continued partnership with Jin Airis providing line maintenance services to the airline’s Boeing 737-800 aircraft. The South Korean budget carrier started flying twice daily to and from Mactan-Cebu International Airport in addition to its other destination, Clark in Pampanga, Philippines

LTP and Jin Air began it’s line maintenance partnership in 2010 with LTP providing the Korean airliner technical assistance on its B737-800s flying in and out of the Diosdado Macapagal Airport (DMIA) in Clark.

Jin Air is a subsidiary of Korean Air, the flag carrier and one of the largest airlines in South Korea. Having launched its operations in 2008 with routes to regional destinations in Korea, Jin Air has been steadily expanding its international routes, bridging South Korea to cities in China, Guam, Japan, Macau, Taiwan,Thailand, and the Philippines. Among Jin Air’s most recent destinations include Cebu, Shanghai and Sapporo.

The strong collaborative working relationships and delivery of product improvements and quality that have been established between LTP and Virgin has formed the foundation of the extended agreement to also include further services within the LHT Group.

— Phil Maher, Virgin Atlantic Airways Director of Engineering

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TechniLink 4th Quarter 2011 9

Customer news

LTP supports Lufthansa Technik MilanExcellent manpower skills delivered aircraft on time

MechanicsfromManilasupportscheduledA-checksfortheA319,A320,andA330aircrafttypesinLufthansaTechnikMilan.

A GROUP of 14 Lufthansa Technik Philippines (LTP) mechanics composed of twelve airframe and powerplant (A&P) and two cabin mechanics headed out to the second largest city of Italy for a first assignment in Lufthansa Technik Milan (LTMIL).

The deployment, which will last for 4-5 months, will support the Milan office on

immediate deployment to LTMIL.Founded in 2007 at the Milan Malpensa

Airport as Lufthansa Technik Component Services Milan and later on renamed as Lufthansa Technik Milan (LTMIL) in 2009, the fully-owned subsidiary of Lufthansa Technik AG specializes in maintenance services up to A-checks, aircraft-on-ground support and troubleshooting as well as component and logistics services for narrow and widebody aircraft. Its services also include component and planned maintenance services up to A-checks, aircraft-on-ground support and troubleshooting. The LTMIL workforce, employs about 75 personnel only but has plans for further expansion. Included in its roster of customers are various carriers with a homebase in Milan-Malpensa Airport as well as international carriers flying into the North Italian hub airport.

scheduled A-checks for the A319, A320 and A330 aircraft types.

Backed by rigorous training and experience of LTP’s rated mechanics to perform A-checks, the LTMIL management was pleased with the results of the accomplished checks. This early success will soon be followed by another batch of A&P and structural mechanics from LTP for

The return of the starLufthansaTechnikPhilippineswelcomesbackthereturnofJetstarAirwaysforscheduledbasemaintenancechecksfortwoofthecarrier’sA320aircraft.

LTP’s fifth hangar bay housed one of Jetstar’s A320 at the beginning of the third quarter of this year for a scheduled 4C-check. The successful layover was followed by another narrowbody aircraft of the type for the same maintenance event.

Jetstar Airways was the launch customer of LTP’s MRO Lite product last year. As a satisfied customer, they have returned to LTP under the same layover program incorporated from the new low- cost carrier product line where a more lean, efficient and faster layover have been tailor-fit to the needs of LCCs’ A320 fleets. This included shortened turnaround times (TAT), access to a tooling and materials pool and competitive rates. Overall, this product has

been proven effective to an LCC business model through Jetstar’s accomplished checks since its launch.

“Jetstar Airways is a very successful young airline that shows tremendous growth. We’re looking forward to continue their success story by teaming up and building an intense partnership through our dedication to deliver beyond expected results,” says Sebastian Radeke, LTP

Business Development and senior sales executive.

LTP is also Jetstar’s line maintenance provider as the value-based carrier launched revenue flights to Manila this year.

Headquartered in Melbourne, Australia, Jetstar Airways is a wholly owned subsidiary of the Qantas Group, with its Australian low fare operations

first commencing in May 2004. It operates across 17 Australian domestic destinations and 15 short and long haul overseas destinations. With 59 aircraft in its fleet, it utilizes Airbus A320s, A321s and A330-200s. Jetstar is currently the 3rd largest airline by domestic market share and a top 5 international airline by capacity share.

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10 TechniLink 4th Quarter 2011

People

From the expert’s eyesLAN’sCarlosAvila’salmost-threedecadesinaviation

LAN Airlines quality inspector Carlos Ávila easily found his niche in the aviation industry while spending 10 years in the Chilean Air Force, where he started in 1982. His military training served him well, but it was his work as an aircraft structural mechanic which fully honed his skills and introduced him to the technical side of his first love—next to his wife and four daughters, of course—the airplane.

“I had a great experience maximizing my skills in the Air Force while juggling heavy maintenance tasks including repair and recovery of airplanes within Chile. I then decided to pursue a mechanic’s job with LAN Airlines, because I wanted to gain more experience on bigger aircraft,” says 48-year old Carlos. In 1992, this move to Chile’s national carrier gave him the opportunity to take on bigger roles bringing him up to the position of an inspector specializing in airframe structure. “I now handle a wider range of aircraft types for inspection covering Airbus A318, A319, A320, A321, A340 and Boeing B767.”

With the Philippines being the fourth maintenance hub for LAN outside of Chile, Carlos is quite happy to say how this has become one of his favorites. “I really like the Philippines and that is without bola (term used in Filipino when someone uses flattering words to ingratiate oneself),” says Carlos. “LTP has very good technicians and the Filipinos are all very warm and friendly.” In his capacity

as quality inspector, Carlos works with the support and technical staff of LTP. “The core of my responsibility lies on inspecting the aircraft and report any findings or defects. A second inspection is required after rectifications have been carried out.”

Carlos utilizes his skills and talents in LAN Airlines even beyond the boundaries of work. “I am part of the LAN Airlines football team and play for the league where different organizations compete with each other.” Aside from football, he admits to being just a regular father figure at home. “Evenings call for watching TV or dining out with my family and afternoons can be for cleaning the backyard.”

Asked where he can see himself in another decade after almost 30 years of working on airplanes, Carlos says without hesitation, “Definitely still in aviation.”

Personnel Movements

Jan Pfeil, who was recently vice president of Corporate Planning, now heads Engine and Component Overhaul. He succeeds Peter

Riedinger who recently ended his tour of duty in Manila. Riedinger is currently with Lufthansa Technik AERO Alzey Gmbh as Business Development manager.

The Aircraft Maintenance department welcomes its new Vice President, Michael Larivière. Succeeding Dirk Heil to this post,

Lariviere was previously Head of the Maintenance Control Center in Lufthansa Technik AG where he oversaw and carried out troubleshooting support for line maintenance outstations and activities. His solid background in the aviation industry also stems from being part of the Lufthansa Group since year 1997.

Taking Jan Pfeil’s post at Corporate Development is assistant vice president, Glenn Villaseñor. He also heads LEAN.

Bernard Villanueva, is the new sales manager of the Marketing and Sales Department. Villanueva will head the Base Maintenance

accounts for the A320 and A330/A340 aircraft types as well as Line Maintenance and AOG accounts. He previously owned and managed his own company that dealt with aircraft sales and aircraft charter.

10 TechniLink 4th Quarter 2011

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TechniLink 4th Quarter 2011 11

Vice President Dominik [email protected] +63-2-855-9310Mobile +63-917-515-1479

Key AccountsManagerPearl [email protected] +63-2-855-9315Mobile +63-917-793-1509

Sales — Base MaintenanceManagerBernard [email protected] +63-2-855-9319Mobile +63-917-838-5746

Sales — Base MaintenanceProject ManagerLotishelle [email protected] +63-2-855-2222 ext. 8518

Sales — Base MaintenanceSenior Sales Executive, Business DevelopmentSebastian [email protected] +63-2-855-2222 ext. 8540 Mobile +63-917-808-5321

Sales — Line Maintenance and AOGSenior Account ExecutiveErick [email protected] +63-2-855-2222 ext. 8527Mobile +63-917-850-7147

Marketing Communications Section Manager Liza Martija [email protected] Phone +63-2-855-9215 Mobile +63-917-857-7127

Marketing & Sales Group

TechniLink 3rd Quarter 2009 11For Technilink Magazine subscription, email us at [email protected] AOG desk +63-2-855-9122

Contacts

Sales — Base MaintenanceProject ManagerRyan [email protected] +63-2-855-2222 ext. 8540Mobile +63-917-515-917

Sales — Base MaintenanceSenior Sales ExecutiveRegis [email protected] +63-2-855-2222 ext. 8518Mobile +63-917-511-0357

Sales — Base MaintenanceAccount ExecutiveFrezel [email protected] +63-2-855-2222 ext. 8541Mobile +63-917-587-7105

Key Accounts — Personnel AssignmentAccount ExecutiveEdherlina [email protected] +63-2-855-2222 ext. 8526

• Press and public relations • Brochures• Technilink Magazine • Advertising materials• Conferences and events• Website and intranet

From the expert’s eyesLAN’sCarlosAvila’salmost-threedecadesinaviation

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Lufthansa Technik PhilippinesAddress:MacroAsiaSpecialEconomicZone,VillamorAirBase,PasayCity1309Philippines

Phone:+63-2-855-9319AOG desk:+63-2-855-9122E-mail:[email protected]:www.ltp.com.ph