4 Steps to Running an Awesome Conference Call
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Transcript of 4 Steps to Running an Awesome Conference Call
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4 STEPS
TO RUNNING AN AWESOME
CONFERENCE CALL
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Running an important
call?
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Preparation is everything.
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(Major Key Alert)
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Here’s how the pros do it.
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Start the call with an
organized, concise
opener.
1
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Start the call with an
organized, concise
opener.
1
Here’s an example…
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“Welcome to the CALL TITLE. I want to welcome
LEAD SPEAKER, who has several updates on the
TOPIC. Also joining us today will be PANELIST NAME
1, and PANELIST NAME 2.
We will hold a question and answer period at the
end of the LEAD SPEAKER’s remarks, at which time
you may dial * and 5 on your touchtone phone to
ask a question. LEAD SPEAKER, welcome to the
program.”
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Nicely done!
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Now, dig into the
main presentation.
2
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It’s the speaker’s turn to shine.
The key is to allow the speaker to present
their content in a way that the audience
finds engaging from a remote setting.
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They can:
• Take and answer questions
• Share video or other media
• Poll the audience
• Encourage audience to raise hands
• Foster subconference/breakout sessions
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Are you including a
Q&A session?
3
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Are you including a
Q&A session?
3
Here’s one way to start
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“At this time, if you’d like to ask a
questions, please press the * and 1 on
your touchtone telephone. You may
withdraw your question at any time by
pressing the # key. We’ll take our first
question from ATTENDEE NAME AND
LOCATION. Please, go ahead.”
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Other things to consider include:
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• What happens if an attendee has a
follow up question? Will you take it?
• What happens if you run out of time?
Let attendees know that you will answer
their questions offline at their
convenience.
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Now it’s time to
close the call with a
bang
4
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Now it’s time to
close the call with a
bang
4
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Some examples:
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“Thank you for joining us today.
Please attend our next call on NEXT
CALL DATE AND TIME.”
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“For more information about our
program, please visit WEBSITE
ADDRESS or follow us on Twitter.”
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“It appears we have no further
questions today. Thank you for
participating in CALL TITLE. You
may now disconnect from the call.
Thank you and have a great day.”
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That’s it
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Just don’t forget to:
• Send a follow-up email &
• Survey your attendees
to ensure an excellent experience.
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For more small business tips, visit us at https://www.conferencecalling.com/blog/