3PAR Partner Training Manual Final

Copyright © 2010 Barry Rhein & Associates www.barryrhein.com (866) 966-2233 1

How to Effectively Sell 3PAR www.barryrhein.com | (866) 966-2233

WebEx Troubleshooting

WEBEX INSTRUCTIONS Computer Freezing For whatever reason, sometimes a person’s computer might freeze up. Please follow the below steps, in their exact order, to fix this issue. Please let us know once you have successfully logged back in to the main session.

Hang up your phone.

Close out of the WebEx session and close your internet browser.

Please wait at least one minute to let the system reset.

Re-log back into WebEx.

Follow the audio call-in instructions that appear on your WebEx screen as soon as you log back in.

If you do not see your call-in numbers, and you are logged back in to the session, follow the instructions on page 3.

Copyright © 2009 Barry Rhein & Associates

WEBEX INSTRUCTIONS

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2. Hang up your phone line and wait 30 seconds (for the system to process).

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4. Dial back into the teleconference using the information that is on your screen; you enter the new Attendee ID it gives you.

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NSTRUCTIONS

For some reason your audio and computer did not sync when you logged in. Please follow the

Hang up your phone line and wait 30 seconds (for the system to process).

Go to the blue toolbar at the top of your screen and select “Audio” and then “(it might also read “Join Breakout Audio”), as shown in the picture.

Dial back into the teleconference using the information that is on your screen; you Attendee ID it gives you.

3


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Copyright © 2009 Barry Rhein & Associates

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To Join a Breakout Session

1. Click the “Breakout” tab on the top left toolbar on your screen.

2. Scroll over the “Join Breakout Session”.

3. Click on the Breakout session the operator of the session.

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Orientation

NSTRUCTIONS

Click the “Breakout” tab on the top

Scroll over the “Join Breakout Session”.

Click on the Breakout session assigned to you by

4

Orientation


Team Breakout Exercise 1 - THIN

TEAM EXERCISE 1 - HOW THIN AWARE ARE YOU?

A-THIN PROVISIONING B-THIN CONVERSION C-THIN RECLAMATION

1. Work as a group.

2. Read each of the items below and mark it with an “A” if it is part of Thin Provisioning, a “B” if it is part of Thin Conversion, or a “C” if it is part of Thin Reclamation. You CAN have multiple answers for some of the items.

3. Work as a team and everyone take notes for themselves.

4. Use page 6 for help if you need to. PLEASE stay in your breakout groups until I come get you.

___Stay thin ___Get thin ___Start thin ___Fixes low storage utilization rates and allows you to buy up to 75% less storage ___Reservationless ___Allows customers to purchase only the disk capacity they actually need ___Keeps thin volumes thin ___Fully automated ___Reduces power, cooling, and data center space ___Consolidate 5, 6, 7, 8 arrays into 1 ___Professional Services not required ___3PAR ASIC zero detect, which strips out 0s

___Unique to 3PAR with time to market advantage ___Ensures automation with Symantec, Oracle, VMware, and Microsoft products ___When converting from 5 arrays to 1, service levels preserved ___Convert 5 arrays to 1 with any storage products ___Reclaiming capacity from aged and deleted space ___Continue to save money as you grow ___Was the original “Thin” ___Eliminates 70-80% of legacy storage capacity ___Green technology leadership—only carbon-neutral storage program

Team Breakout Exercise 1 Team Breakout Exercise 1 - THIN


Team Breakout Exercise 2 - Part One

HOW WOULD YOU POSITION 3PAR? You are calling on the CIO of a manufacturer of medical devices that has two data centers. There is one data center in NY and one in Phoenix. They have aging EMC storage coming up for support renewal. They have five arrays in the main data center in NY and two arrays at the Phoenix site. They have been affected by the economy and have just had a reduction in workforce, as well as losing some key IT resources. They have six engineering teams with data-intensive projects that are working on a breakthrough technology that, if successful, will turn the company around. Three of these projects are for the government and are on separate arrays due to security issues. These three arrays have only used about 30% of their disk space, while the other two are running out of space. These teams and their projects are very demanding. When they need storage, they need it now. They believe that their storage growth will be 30% or more per year. Everyone is fighting for resources. The customer has stated:

1. NY data center space is very expensive and has limited space. 2. The Phoenix data center is more cost-effective, but has lost one of two storage

administrators, and management is concerned about the remaining administrator’s ability to keep up with an ever-increasing demand. They cannot rehire the other position.

3. The EMC devices are four years old, are running out of capacity, and have a history of low utilization.

4. ROI is important to them. 5. Some of their new projects will require higher-tier storage at certain times. 6. Their desire is to co-locate their primary storage and use the other data center as a DR

site. They have quotes from DR consulting services, and the preliminary costs are of concern.

7. They have considered consolidating, but would have a problem with mixed workloads. 8. If this project is successful, they will have budget later in the year.

Please turn to next page for team exercise.


Team Breakout Exercise 2- Part Two

INSTRUCTIONS 1. Answer the questions below. 2. Once in your groups, start immediately. You will only have 10 minutes to answer the

questions. 3. Everyone take notes for themselves. 4. Whoever has the ball by their name is the facilitator. Please keep the processes moving

forward. 5. DO NOT come back from your breakout session even if done with the exercise.

1. How would you position 3PAR to this customer?

2. Name at least five different ways that 3PAR might possibly be able to add value to this customer, with specifics of how it will help them.

3. If needed, there are copies of slides on pages 9-15.


Partial Deck

Slide 1

1 ©2010 HP Confidential1

What Is 3PAR?

Reduce acquisition & operational costs by

50%

Increase storage management efficiency 10x

Efficient Autonomic Multi-TenantThe New Tier-1

Storage for Cloud Computing

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Slide 2


3PAR Leadership: Efficient

GreenOptimizedThin

Reduce capacity requirements by at

least 50%

Tiering balances $/GB and $/IOP

Reduce power & cooling costs at

least 50%

Reduce acquisition & operational costs by 50%

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Slide 3


HP 3PAR Thin Technologies

Thin Provisioning

–

Continue To Save Money As You Grow

Reduce Tech Refresh Costs by up to 60%

Buy up to 75% less storage capacity

Start Thin Get Thin Stay Thin

Thin Conversion Thin Reclamation

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Slide 4


3PAR Thin Provisioning- dedicate on write -

Volume

Volume

Volume

Written Data Written

Data

Written Data

FreeStorage

Pool

Purchased Physical Capacity

3PAR Thin Provisioning Leadership

Fully automated• Capacity dedicated just in time• No need for consulting or configuration

services• Set it and forget it

Efficiency• No upfront reservations• Provisions in seconds not days

Scalability• Implemented within a highly scalable

platform• All replication and copy technologies

are thin provision aware• Easy to initiate new projects• Initial setup in minutes

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Slide 5


Get Thin: 3PAR Thin Conversion

• Technology Refresh –• Eliminate 70-80% of legacy capacity

• Third Generation 3PAR ASIC with zero detect technology

• Open - any storage products

• Service levels preserved during online conversion

• Easy - no professional services

Before After

0000

00000000

Fast

Gen3 ASIC

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Slide 6


Stay Thin: 3PAR Thin Reclamation

• Automatic ongoing re-thinning

• Simple – No special host software required.

• Service levels preserved

• Automated reclamation for 3PAR offered by:

00000000

Before After

Gen3 ASIC

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Slide 7


Optimized For Your Customer’s Application

• Configure tiers of storage that meets your customer’s performance and financial requirements

• Completely load balanced

• Start small – scale huge without interruptions

• Scalability with performance

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Slide 8


Green Technology Leadership

Reduce power&

cooling costs at least 50%

The industry’s only Carbon Neutral Storage Program

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Slide 9


What Is 3PAR?


50%




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Slide 10


3PAR Leadership: Autonomic

Reduce storage management burden by 90%

Respond to Change Quickly

Maintain Service Levels

Up Fast

15 Seconds to provision a LUN

Deliver high performance to all

applications

Quickly adapt to the unpredictable

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Slide 11


Up Fast 3PAR’s Autonomic Provisioning Technology

Physical Disks

Chunklets

LogicalDisks

Precise, Application Tailored Volumes

Automatic

Automatic

Automatic

Physical Disks

Array Groups

Logical Devices

Array LUNs

Manual

Manual

Manual

Competitive

Layout Planning

Manual

Export to Host

Application Volumes(w/ Host Vol. Mgmt)

Export to HostManual

11

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Slide 12


Tier 1SSD

Tier 2Fibre Channel

Tier 3Enterprise SATA

Dynamic Optimization

Adaptive Optimization

(3 tiers)

Region

Adaptive Optimization (SSD/SATA)

Save ~30% on$/IOPS and $/GBvs. Fibre Channel

AutonomicTiering and

Data Movement

AutonomicData

Movement

Autonomic- Maintain Service Levels

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Slide 13


HP 3PAR Respond To Change Quickly

One Console does it all

• Provision

• Manage

• Optimize

• Protect

• Reporting

Incredibly Simple Storage

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Slide 14


What Is 3PAR?


50%




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Slide 15


3PAR Leadership: Multi-Tenant

ResilientSecureShared

Massive Consolidation

Storage can be used across many different applications and lines

of business

Virtual Private Array

Secure segregation of storage while preserving the

benefits of massive parallelism

Adaptable

Sustain and consolidate diverse or

changing service levels without compromise

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Slide 16


Cloud Computing Drives New Requirements

Agility&

Efficiency

ProblemSupport comprehensive multi-tenancy

effectively and with the lowest TCO

Requirements• Handle diverse and unpredictable workloads• Provision rapidly• Support appropriate, dynamic service levels• Deliver high resource utilization• Offer low operational overhead

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Slide 17


3PAR – The Ideal for Hosted Service Providers

Internal IT

Hosting standard

Hosting standard

Hosting standard

Hosting standard

Hosting standard

Hosting standard

Hosting standard

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Slide 18


Internal Service ProvidersExternal Service Providers

Choosing 3PAR for Utility Computing

FinancialServices Enterprise GovernmentHosting/SaaS Internet/Web2.0

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Slide 19


Shared - Scale Performance for Mixed Workloads

• 3PAR InSpire Architecture’s massively parallel utilization of system resources.

• Assures service levels automatically all the time for all applications.

• Especially powerful for virtual server environment.

Tested by:

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Slide 20


Secure - HP 3PAR Virtual Domains

“Virtual Private Arrays” are SECURE!

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Slide 21


Resilience: Maintaining service levels under failure

Traditional Storage With 3PAR

• 5-9’s / highly available

• Remote Copy

• Virtual Copy

• Persistence Cache

• Drive rebuild times extremely fast

Controller failure can degrade array performance by 60-70% (or more!)

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3PAR Partner Training Manual Final

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