3in1 Coffee Machine - D3Rdualit.assets.d3r.com/pdfs/original/3705-ib-dcm2x-e-web.pdf · 3in1 Coffee...

3in1 Coffee MachineInstruction Manual & Guarantee

DON’T FORGET TO REGISTER YOUR 3 IN 1 COFFEE MACHINE

WWW.DUALIT.COM/REGISTER

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CONTENTS

Your 3in1 coffee machine...................................

Safety precautions......................................................

Before first use............................................................

Know your 3in1 coffee machine.......................

Priming - Before each coffee..............................

Using ground coffee.................................................

Using Tea & NX coffee capsules.....................

Using ESE coffee pods............................................

The Espresso shot.....................................................

Frothing milk.................................................................

Dispensing hot water...............................................

Cleaning - After each use.....................................

Cleaning - Monthly ..................................................

Descale regularly........................................................

Barista training..............................................................

Recipes.............................................................................

Troubleshooting guide............................................

Guarantee......................................................................

YOUR 3in1 COFFEE MACHINE

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High pressure espresso machines, such as your new Dualit 3in1 coffee machine, requireconstant care and maintenance to prolong their life.Please remember :• Rinse through and wipe the steam wand after every use

• Descale your machine on a regular basis

• Your machine is fitted with an energy saving feature. If left for

approximately 30 minutes it will automatically switch off

• Unplug when not in use

Product videos

Recipe ideas

How to guidesSc

an Q

R c

ode

Unpack the box with care, keeping all the packaging materials until you are satisfied everything is present and in working order. Once satisfied remove any tags from the toasterbody and recycle the packaging appropriately. Do not remove tags from the cord whereappropriate. You may wish to keep the box to store your toaster.All illustrations are for representation only; your model may vary from illustrations shown.

Patent: ZL201320362449.3

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• Before refilling the water reservoir, unplug the appliance from the mains.

• Do not overfill the water reservoir.

• Do not use sparkling water(with carbon dioxide).

• Never fill the reservoir with hot or boiling water.

• Only use the appliance with the drip tray correctly fitted.

• The appliance is not designed for commercial or industrial use; it is for domestic use only.

• Do not immerse in water or other liquids.

• Turn the appliance and main power off when not in use.

SAVE THESEINSTRUCTIONS

In the interest of improving products, Dualit Ltd.reserves the right to change the product specification without prior notice.All illustrations are for representation only, yourmodel may vary from illustrations shown.

INSTRUCTIONS ON ENVIRONMENTPROTECTION

Do not dispose this product inthe usual household garbage atthe end of its life cycle. Pleasehand it over to a collection pointfor the recycling of electrical andelectronic appliances. The symbolon the product, the instruction of

use or the packaging will inform you about themethods of disposal. The materials are recyclableas mentioned on its marking. By recycling,material recycling or other forms of re-utilizationof old appliances you are making an important

contribution to protect our environment. Pleaseenquire at the community administration for theauthorised disposal location.

IMPORTANT: BEFORE

FIRST USE

• Read this instruction manual before you start using the coffee machine. It gives you important safety information and will ensureyou get the most out of your Dualitproduct.

• Keep this manual and your proof ofpurchase in a safe place.

• Don’t forget to register your product at www.dualit.com/register

• THE 3 IN 1 COFFEE MACHINE

MUST BE FLUSHED THROUGH

wITH wATER BEFORE THE FIRST

USE.

1. Follow the instructions as if priming the appliance, page 8, leave the filter holder or NX adapter empty, i.e. no filter, no NX capsule and no ground coffee.

Empty the whole water tank through the steam wand and coffee filter; this will rinse the internals ready for brewing coffee.

2. Refill the tank and steam as per instructions on page 12 for 15 seconds then dispense hot water as shown on page 14 for 15 seconds.

3. Before they are used the filter holder, measuring spoon, filters, water tank and froth nozzle must be washed with detergent and lukewarm water, then rinsed and dried.

NOTE: The control knob may be harder to turnwhen the machine is new. This will loosen withuse.

READ ALL

INSTRUCTIONSBEFORE USING THE 3 IN 1 COFFEEMACHINE. KEEP THESE INSTRUCTIONSFOR FUTURE REFERENCE.

IMPORTANT

SAFEGUARDS• THIS IS AN ATTENDED

APPLIANCE. Do not leave

unattended during use, unplug

after each use (risk of fire if an

unattended appliance is left

operating).

• This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety. Children should be supervised to ensure they donot play with the appliance.

• This appliance is intended for indoor household use only. If the appliance is used improperly or for professional or semi-professional purposes or if it is not used according to these instructions the Guarantee becomes invalid and Dualitrefuses any liability for damage caused.

Electrical safety

• Ensure that the voltage of the appliance corresponds to that of the mains supply.

• WARNING: This appliance must be earthed.

• Unplug the appliance from the mains before cleaning or maintaining.

• Do not operate this appliance with a damaged cord or plug. If the supply cord is damaged, it must be replaced by Dualit Ltd, its service agent or a similarly qualified person in order to avoid a hazard.

• The power supply cable should not be allowed to come into contact with hot surfaces.

• This appliance conforms to directive 89/336 CEE regarding electromagnetic compatibility.

• Dualit does not recommend usingextension cables as they may cause damage or accidents.

General safety

• Do not touch the metal parts, the filter holder or its housing when the appliance is in use, as this may cause burns or scalding.

• Do not lift the appliance up using the water reservoir or cup rails. Only hold the appliance body.

• Do not place the appliance on a polished wood surface, it could damage the wood.

• Do not place on a tray or surface that may collect liquid.

• Do not operate on an uneven surface.

• Do not place the appliance over or close to sources of heat such as electric rings, hot ovens or open flames.

• Do not use the appliance without water as this may cause damage to the pump/boiler.

• Do not leave the appliance in a room with a temperature below 0°C, as any water remaining in the appliance could freeze and cause damage.

IMPORTANT SAFETY PRECAUTIONS


7g MEASURING SPOON WITH

INTEGRATED TAMPER

7

1.5 LITRE REMOVABLE WATER TANK

STEAM/WATER SELECTOR

TEMPERATURE INDICATOR

CUP HOLDING PLATE WITH RAIL

STEAM WAND

FROTH NOzzLE

6

KNOW YOUR 3in1 COFFEE MACHINE

COFFEE/OFF/STEAM CONTROL KNOB

BREWHEAD, SHOWER HEAD AND GASKET

POWER INDICATOR LIGHT

All illustrations are for representation only, yourmodel may vary from illustrations shown.

FILTER HOLDER

TRAY FULL INDICATOR

REMOVABLE DRIP TRAY AND NON-SLIP MAT

NON-SLIP RUBBER FEET

20X FILTER PAPERS

FILTER PIN

STEAM PIN

MAINTENANCE KIT

POWER BUTTON

ESE POD FILTER

1 CUP FILTER

2 CUP FILTER

NX HOLDER

NX ADAPTER


9

USING GROUND COFFEEGround coffee only has a three-day shelf-life, so grind only what you need. Use a mediumgrind suitable for espresso machines too fine might block you filter.

Freshly grind your beansusing setting 3-5 on theDualit coffee grinder or usea pre-ground coffee suitablefor espresso machines.

Select the appropriate sizedcup filter depending onwhether you are making oneespresso, a double or twosingles. Make sure it’s dry.

IMPORTANT NOTICE:

Some very small coffeegrounds can block the cup filters. To prolong the life ofyour machine use the enclosedfilter papers with each serving.

1 2 3THE FILTERTHE COFFEE FILTER PAPER

With the other end of themeasuring spoon, ‘tamp’ the coffee grounds LIGHTLY.Tamping too hard, will stop waterflowing through the ground coffee.

Wipe the edge of the cupfilter clean. If you don’t, awater tight seal will not formand water or coffee will leakfrom the brewhead.

6 WIPE

Using the measuring spoon,measure out one levelspoon per serving into thecup filter. Use 2 level spoonsif using the 2 cup filter.

4 7 GRAM DOSE TAMP5

COFFEE

8

Press the power button toturn on. The thermoblocwater heater system is nowheating to the correcttemperature.

Dispense a mug full ofwater (min 240ml) throughthe machine. Ensure NOcoffee is in the cup filter holder.

The temperature neon willgo out once the thermoblocis at the correct operating temperature.

If you like your coffee extrahot, the serving cup or mugmust be warmed throughbefore EACH coffee.

Discard the water from the pre-warmed cup or mug, dryand place back under the filter holder and yourmachine is ready to go.

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PRIMING - BEFORE EACH COFFEEThe brewhead, filter holder and cup must be the correct operatingtemperature before the first use. Thereafter subsequent cups must bepre-warmed before EACH coffee.

WAIT 40 SECONDS

READYWARM CUP

Fill the water tank withwater; do not go above the‘MAX’ mark. You will see airbubbles at the connectionwhen correctly located.

1 FILL WATER TANK

CHOCPODS

MILK

PRE-HEAT FILTERHOLDER

UN

PLU

G WHEN NOT IN

USE

AUTO OFFAFTER

30 MINS

TURNON


11

USING ESE COFFEE PODSESE (Easy Serving Espresso) pods are individually wrapped and pre-tampedensuring the perfect espresso every time. Look for the ESE logo on compatible coffee pods.

Coffee pods are availabledirectly fromwww.dualit.com/pods or call Dualit sales on 01293652 500 (UK delivery only).

Place one fresh coffee podinto the ESE filter. Each podis individually wrapped soyou only use what youneed.

Select the ESE pod filter andsnap into the filter holder.

Make sure there is no gapbetween the pod and filteredge, or water will flowround the pod and yourespresso will be diluted.

Make sure all the paper istucked inside the filterbefore attaching the filterholder to the brewhead.

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PURCHASE PODS THE ESE FILTER

TUCK TAB

INSERT POD

CHECK SEAL

Use the tab to remove thepod once the coffee hasbeen made.

6 REMOVE WITH TAB

USING TEA & NX COFFEE CAPSULESEvery capsule is a sealed masterpiece of flavour. Choose your favourite, unlock the aromaand enjoy.

Select the NX adapter andNX holder. This holder andadaptor is for use with DualitNX capsules only.

Place the capsule in the NXholder and align the adapter.

2 3THE NX ADAPTER INSERT CAPSULE

Lower the adapter to assemble and lock capsule in holder.

4 ASSEMBLE

Tea and coffee capsules areavailable in retail stores andon www.dualit.com/capsulesor call sales on 01293 652500

1 PURCHASING

For a tea cup (150-180ml)we recommend using 1capsule (depending on yourstrength preference). For amug (250ml) use 2 capsules.

5 TEA

We recommend extracting 50 to a maximum of 100ml from1 Lungo capsule. For all otherflavours extract 25-30ml to makean espresso. For larger volumes of coffee, use another capsule.

5 COFFEE

180ml 250ml

Espresso (25-30ml)

Lungo (50 - max 100ml)

NOTE: For a hotter drink, warm the cup with a first shot of hot water and discard.


IMPORTANT NOTICE:

After each use, flush the steamwand by dispensing water orsteam to remove any milkresidue from inside the steamwand. Wipe the steam wand.

6 FLUSH AND wIPE

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Turn the control knob (3)to the steam position. Youwill hear the pump operating; this is quite normal. Steam will begin toflow.

Use 75 - 200ml of cold semi-skimmed milk in a stainless steel jug. Position thehead of the froth nozzle justunder the surface of the milk.

Once you have the desiredamount of frothed milk, turnthe control knob to the ‘off’position then move the jugaway from the nozzle.

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FROTHING MILKIMPORTANT NOTICE: After each use, wipe the steam wand and flush the inside ofthe wand by dispensing water and some steam through the wand.

POSITION jUG

START STEAM STOP STEAMING

Set the steam/water selector(12) to the steam setting. Thetemperature indicator (11) willgo out when the correct temperature has been reached.

1 SELECT STEAM

Put the froth nozzle (14) onthe end of the steam wand(13). Push up against thestopper shown above.Caution: Wand may be hot.

2 ATTACH NOzzLE

THE ESPRESSO SHOTThe basis of all the coffee drinks is the espresso shot.

Align the holder with theopen lock symbol, insert,then rotate 450 to the closedlock symbol.

Place 1 or 2 warmed cupsor a mug under the nozzlesof the filter holder. Makesure your cups are directlyunder both nozzles.

To extract your espresso,turn the control knob anti-clockwise to the cupsymbol. You will hear thepump operating.

1 2 3CUPS OR MUGATTACH HOLDER TURN ON

The espresso will flow out ofthe filter nozzles. This maytake a few seconds. Thetemperature light may cycleon / off; this is normal.

When the cup has beenfilled to the desired level (about 15-20 seconds for anespresso) turn the controlknob to the ‘0’. Then pressthe power button andUNPLUG AFTEREACH USE.

When using the filter holder,knock out the grounds over abin. Rinse the filter under running water to remove anycoffee grounds. Use the filterpin to unblock if required.

4 5 6TURN OFFEXTRACTION CLEAN FILTER

LOCK

UN

PLU

G WHEN NOT IN

USE


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CLEANING - AFTER EACH USEBEFORE CLEANING, MAKE SURE THE MACHINE IS SWITCHED OFF, UNPLUGGEDAND ALLOWED TO COOL. Do not wash any of the plastic accessories in a dishwasher.

Turn the filter holder upsidedown over a bin and knockout the grounds. Be carefulnot to throw away the cupfilter.

Empty and rinse out aftereach session and refill withfresh water just before youmake your next round ofespresso.

Empty the drip tray regularly. Ifthe red tray full indicator is visable, empty immediately.Remove the non-slip mat andrinse after each use.

After each use, clean thewand with a damp cloth.There should be no milkresidue visible.

Pull the froth nozzle off thewand and wash under running water to removeany milk residue.

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5

3

4 6

DRIP TRAYTHE FILTERS

EMPTY WATERWIPE THE WAND

THE NOzzLE

IMPORTANT NOTICE:

After each use, flush thesteam wand by dispensingwater or steam, this willremove any milk residuefrom inside the steam wand.

FLUSH THE

STEAM wAND

BIN

14

DISPENSING HOT WATERCAUTION: WATER WILL BE HOT AND BE DISPENSED AT HIGH PRESSURE.SUBMERGE THE WAND TO REDUCE SPLASHING.

Remove the froth nozzlefrom the steam wand.Caution: Wand may be hot.Ensure the water tank isfilled with water.

Set the steam/water selector switch to the watersetting.

Insert into a deep jug orteapot and point the wandto a side wall to reduce splashback.

Wait for the temperatureindicator to go out.

Turn the control knob tothe steam/water position tostart the water flowing. Youwill hear the pump; this isquite normal.

To stop the flow, turn the control knob to the ‘off’ position. The machine willpurge to get ready for thenext coffee.

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3

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PREPARE

INSERT WAND START DISPENSING

SELECT WATER WAIT 40 SECONDS

STOP DISPENSING


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IMPORTANT NOTICE:

Turn on your machine. Flushthe steam wand by dispensing water or steam toremove any milk residuefrom inside the steam wand.

7 FLUSH THE

STEAM wAND

CLEANING - MONTHLY (continued)

Remember to use filter papers.These can help to prevent filter blockages. These areavailable fromwww.dualit.com/filterpapers or by calling Dualit customerservice on 01293 652 500 (UK only).

9 FILTER PAPER

If the steam wand is completely blocked, it is pos-sible to remove the wandassembly for cleaning. Visitour service section onwww.dualit.com/support forreplacement advise or topurchase spare parts.

8 REPLACEMENT

STEAM wAND

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CLEANING - MONTHLY BEFORE CLEANING, ENSURE THE MACHINE IS SWITCHED OFF, UNPLUGGEDAND ALLOWED TO COOL. USE DUALIT CAPSULES OR ESE PODS TO REDUCEFREqUENCY OF CLEANING.

Wipe the entire brewheadarea and ensure it iscompletely free of coffeegrounds. Fine coffee groundscan block the showerhead.

Thoroughly clean the showerhead and gasket toremove any coffee grounds.Use the filter pin to unblockor rinse in suds.

Using a screwdriver andhammer, gently tap thescrew to dislodge any driedcoffee. Then unscrew anti-clockwise.

Filters often get blocked withprolonged use. To unblock,use the pin supplied andpush through the centralhole on both sides of the filter to unblock.

Locate the measuring spoononto the steam wand nut.Unscrew anti-clockwise andremove.

Use the steam pin to removedried milk from inside thesteam wand. Use the measuring spoon to place thenut back on the steam wand.Screw clockwise until tight.

1 2

5

3

4 6

UNSCREWWIPE BREWHEAD CLEAN BREWHEAD

UNSCREW UNBLOCK FILTER CLEAN THE STEAM WAND



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DESCALE REGULARLY IMPORTANT NOTICE: PRODUCT FAILURE DUE TO THE BUILD UP OFLIMESCALE IS NOT COVERED BY GUARANTEE - DESCALE REGULARLY.

Ensure that the descaling product is suitable for coffee machines. FOLLOw

THE INSTRUCTIONS

ON THE PACk.

Place a large container onthe drip tray. Operate as ifmaking coffee. Continueuntil the tank is empty.

Fill the water tank with thedescaling solution.

Place the filters in a container and soak indescaling solution.

Rinse the water tank and fillwith water. Operate as ifmaking coffee and flushwater through the machine.This will remove any tracesof the descaling solution.

Store the cleaned coffeemachine unplugged with nocoffee in the filter and withthe water tank empty.

1 2

5

3

4 6

FILL TANKTHE DESCALER DESCALE

RINSE TANK ANDFLUSH

DESCALE FILTERS STORAGE

DESCALERSUITABLEFOR COFFEE MACHINE

DESCALER

WATER

WATER

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THE PERFECT COFFEEYou are looking for an espresso with a 2 - 3mm crema and a rich, dark brown colourunderneath (the exact colour will depend on the bean you have chosen).

• It should have a taste that is full of flavour (whether mild and subtle or rich and strong)and should not be bitter. It should stay hot to the bottom of the espresso.

• A espresso shot should be 25-30ml extracted from 7g of ground coffee.

• A cappuccino should comprise an espresso topped with steamed milk and a head of froth. The proportions are roughly equal.

• The milk should be steamed for long enough to ensure the cappuccino (or latté) is hotwhen served.

• A café latté contains one-third espresso and nearly two-thirds steamed milk, the milk should be fully frothed, giving the latté a more velvety texture.

BARISTA TRAININGThe Dualit 3in1 Coffee machine brings coffee shop style coffee into your home, Let’s startwith a quick training session and turn you, the coffee drinker, into a barista...


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THE RIGHT CHOICE OF COFFEE BEANS

There are two main types of bean; within each type there are numerous varieties that areusually identified by their geographical region.

ArAbicA: Low in caffeine, low in acidity, high in flavour and aroma.

robustA: Twice the amount of caffeine, high in acidity and low in flavour and aroma.

The roast will affect the strength and flavour of the coffee. Generally the darker the roastthe stonger the coffee will be.

Try beans from around the world. As with wine, the soil, climate and cultivation methodsall affect the taste of the coffee, producing anything from a mild, mellow blend to a rich,dark roast.

Whole beans will keep for fourteen days in an air-tight container or 45 days in the freezer.Divide a big bag of beans into several smaller containers before freezing so you only openwhat you require.

THE GRIND

Espresso machines need coffee with a fine grind as a coarser grind will affect the rate ofextraction. You’ll know when you’ve got it right because you’ll have a dense 2-3mm cremaon the surface of your coffee.

too coArse: This will under-extract, giving you brown water but no flavour.

too fine: This will over-extract, giving you a bitter flavour.

BARISTA TRAININGThere are 6 components to making a great cup of hot coffee. Get all these right and you’llhave the perfect coffee, whether it’s a straight shot of espresso or a ‘combo’ like a lattéor cappuccino.

1

2

WATER

The perfect temperature for brewing coffee is just below boiling point. Boiling water willburn the ground beans and the coffee will taste bitter. A lower temperature won’t extractthe oils or flavour from the bean.

Your Dualit coffee machine will heat the water to the perfect temperture every time youmake an espresso.

DOSING AND TAMPING

Your Dualit coffee machine comes with a 7g measuring spoon/tamper.

Compacting the coffee firmly and uniformly (but not too tightly) forces the water throughthe coffee grounds in a way that extracts the best flavour. Tamping too hard, will stopwater flowing through the ground coffee.

A good barista will tamper by pressing the grounds gently without tapping the filter holder,then twisting slightly to ‘polish’ the surface of the compacted coffee.

3

4


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WITH WATER...

AMERICANO style coffee is made

with hot water topped with an espresso.This gives a similar strength (but differentflavour) to a filter coffee machine.

LONG BLACK is similar to

Americano, but prepared in a differentorder (espresso is added to water insteadof vice versa).

LUNGO is different from an Americano.

It is usually a double shot of espresso runthrough the machine; all the water runsthrough the beans, as opposed to addingwater.

RISTRETTO is an espresso made with

less than the usual amount of water, filling asmall espresso cup half-full of very strongcoffee.

WITH MILK...

CAPPUCCINO comprises equal

parts of espresso coffee, milk and froth,sometimes sprinkled with cinnamon orpowdered cocoa.

CAFFè LATTE is often called simply

latte. It is espresso with steamed milk, traditionally topped with the froth createdwhen steaming the milk.

A latte comprises one-third espresso andnearly two-thirds steamed milk. Morefrothed milk makes it weaker than a cappuccino. A latte is also commonlyserved in a tall glass; if the espresso is slowly poured into the frothed milk fromthe rim of the glass, three layers of differentshades will form, with the milk at the bottom, the froth on top and the espressoin between.

MOCHA is a latte with chocolate

added.

CAFFè MACCHIATOMacchiato meaning ‘marked’ or ‘spotted’ isan espresso with a little steamed milkadded to the top, usually 1–2 oz, sometimes sweetened with sugar orflavoured syrup.

RECIPESOnce the espresso is extracted (the basis of most coffee drinks) add water or milk to thecoffee to create different types of drinks.

FROTHING OR STEAMING

Steaming or frothing introduces tiny bubbles of air into the milk, giving it a velvety texture.

Cappuccinos and lattés both use frothed milk, but a latté has a more velvety texture as themilk is frothed from the bottom of the jug – only the top 1cm of a cappuccino comprisesfrothed milk.

You will produce better, hotter frothed milk if you use a stainless steel jug. Make surethere’s enough milk in it to allow the steamer to do it’s job properly.

For best results use cold milk – full-fat, the higher the fat content of the milk, the lighter thefroth will be.

Don’t let milk boil – ideally it should reach 70-75°C. Once it reaches 79°C you will lose thefroth. Listen to the sound of the frothing; when it is ready the sound of the frothing willbecome quieter.

THE CUP

Coffee should always be served in a warm cup, this will keep the coffee hotter for longerand enhance the aroma.

An espresso shot in particular will get cold very quickly if poured into a cold cup. For thisreason your cups must be pre-warmed before EACH use (see page 10).

BARISTA TRAINING

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Problem Test Result Solution(s)

No coffee flowingfrom brewhead

THE TAMP TEST Dispense water through thebrewhead with the cup filter inplace. Ensure NO coffee is inthe filter.If you see no water after 7 seconds STOP the test .

No water

Water flowimproves

1. Water tank is not correctly seated in position. Locate water tank (see page 8, fig 1).

2. The showerhead and cup filter may be blocked.Clean showerhead (see page 15, fig 1-3) and cup filter (see page 15, fig 1).

3. You may be tamping too hard.LIGHTLY ‘tamp’ the coffee grounds (see page 10, fig 5).

4. The cup filter is blocked because the coffee grind is too fine.Ensure you are using setting 3-5 on the Dualit coffee grinder or use a pre-ground coffee suitable for espresso machines. Clean the cup filter (see page 11, fig 6).

6. There is too much coffee in the cup filter.Use the measuring spoon (see page 10, fig 4).

7. The showerhead and cup filter may be blocked.Clean showerhead (see page 15, fig 1-3) and cup filter (see page 11, fig 6).

TROUBLESHOOTING GUIDEIMPORTANT: FAILURE TO DESCALE AND CLEAN YOUR MACHINE wILL

INVALIDATE YOUR GUARANTEE.

Problem Possible cause(s) Solution(s)

No steam flowingfrom steam wand

1. Water tank is not correctly seated in position.

2. Steam wand is blocked.

1. Locate water tank (see page 8, fig 1).

2.1. Clean steam wand (see page 15, fig 5-7).2.2. Descale (see page 17).2.3. The wand assembly is removable for cleaning and is replaceable if required. ContactDualit on 01293 652 500 or visit www.dualit.com/support for advice or spare parts.

24


TROUBLESHOOTING GUIDE


Coffee leaking from the brewhead

1. Dried coffee on the gasket.

2. ESE pod or NX capsules not seated correctly.

3. Blocked showerhead.

4. Damaged gasket.

1. Clean gasket (see page 15, fig 3).

2. Check the capsule is in place. If using ESE pod, tuck the tab under (see page 9, fig 2-5).

3. Clean showerhead (see page 15, fig 1-3).

4. To obtain a new gasket contact the Dualit customer helpline on +44 (0)1293 652500 (09:00 to 17:00 Monday to Friday). Alternatively, email Dualit at [email protected] or visit www.dualit.com/support.

My machine is making a loud andcontinuous pumping noise

1. Water tank is not correctly seated in position.

2. Water tank is empty.

1. Locate water tank (see page 8, fig 1).

2. Fill water tank (see page 8, fig 1).

My machine is notworkingThe lights are off and themachine ceases to operate

1. Fuse may have failed.

2. Your machine is fitted with an energy saving feature.If unused for 30 minutes it will automatically turn off.

1. Check and replace the fuse.

2. Press the power button to turn on.

Steam is ventingfrom the drip tray

1. Water is being purged through the machine to reduce operating temperature ready for the next coffee.

1. This is not cause for concern. This will automatically stop when the machine has finished purging.

26 27


TROUBLESHOOTING GUIDE


My tea/coffee isnot hot enough

1. Thermobloc has not reached the correct temperature.

2. Filter holder is not pre-heated.

3. Cup or mug is not pre-warmed.

1. Pre-heat the thermobloc (see page 8, fig 1-3).

2. Prime machine (see page 8).

3. Warm cup (see page 8).

My tea is toostrong

My tea is too weak

1. You may have used too many capsules.

2. You may need to extract for longer in order to dispensemore water through the capsule.

1. You may need to use another capsule.

2. You may have extracted for too long thereby dispensingtoo much water through the capsule.

1. We recommend using 1 capsule for a tea cup (150-180ml).

2. We recommend using 1 capsule for a tea cup (150-180ml).

1. We recommend using 2 capsules for a mug (250ml).

2. We recommend using 2 capsules for a mug (250ml).

My coffee has nocrema

1. The cup filter is blocked because the coffee grind is too fine.

2. Ground coffee is not fresh.

1.1 Ensure you are using setting 3-5 on the Dualit coffee grinder or use a pre-ground coffee suitable for espresso machines.1.2. Clean cup filter (see page 11, fig 6).

2. Ground coffee only has a three-day shelf-life. Grind only the amount of beans thatyou need.

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This Guarantee covers both parts andlabour. Carriage is not included.

Your guarantee period is as follows:

• 1 year

This Guarantee provides benefits which areadditional to, and do not affect, your statutory rights. This Guarantee does notcover the cost of returning the product tothe dealer from whom it was purchased orto ourselves. This Guarantee applies only toproducts sold and located in mainlandGreat Britain. It does not cover liability inrespect of or replacement of plugs, cablesor fuses and also does not cover defectsdue to:

• Failure to use or maintain product in accordance with Dualit's instructions.

• The product being connected to an unsuitable electricity supply.

• Accidental damage to or abuse or misuse of the product.

• The product modified except by Dualitor approved agent.

• Dismantling of or interference with the product.

• Theft or attempted theft of the product.

Before returning any product under this Guarantee, please check that:

• You have followed the product instructions correctly.

• Your mains electricity supply is functional.

• The defect is not due to a blown fuse.

If you wish to claim under this Guaranteeyou should:

• Send the product, postage or carriage paid, to the dealer from whom it was purchased.

• Ensure that the product is clean and packed carefully (preferably in its original carton).

• Enclose details of your name, address and telephone number and when and where the product was purchased, together with proof of purchase (e.g. a till receipt).

• Give exact details of the nature of the defect.

This Guarantee does not cover any otherclaims whatsoever, including, without limitation, any liability for incidental, indirector consequential damage, nor does it coverany claims for conversion or modification orfor the costs of repair carried out by anythird party without the prior consent ofDualit. If replacement parts are fitted to theproduct this will not extend the period ofthe Guarantee.

For further advice contact the Dualit customer helpline on +44 (0)1293 652 500(09:00 to 17:00 Monday to Friday).

Alternatively, email Dualit [email protected] or visit www.dualit.com

GUARANTEEThis appliance is of excellent quality and construction. However, if any defects in materialsor workmanship do appear during the relevant guarantee period, we will, at our discretion,either repair or replace the defective parts, free of charge, subject to the terms and conditions of our Guarantee shown below.


Dualit Limited County Oak Way Crawley West Sussex RH11 7ST

Telephone: +44(0)1293 652 500 Facsimile: +44(0)1293 652 555

Email: [email protected] Web: www.dualit.com GB-E

TEA & COFFEE CAPSULES

Our patented tea & coffee capsules and ESE pods provide

beans and tea leaves, carefully sealed in individual servings. Convenient and mess-free, for excellent results every time.

Order your tea & coffee at www.dualit.com/capsules


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