3g Report Bhopal 31st March
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Transcript of 3g Report Bhopal 31st March
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Bhopal 3G Benchmark Report
March 2012
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Executive Summary – Bhopal
Demographics of BhopalBhopal is the capital of the Indian state of Madhya Pradesh and the administrative headquarters of Bhopal District and Bhopal Division. The city was thecapital of the former Bhopal State. Bhopal is known as the City of Lakes for its various natural as well as artificial lakes and is also one of the greenest citiesin India.
Bhopal Details
Population 2,368,145
Area 697.24 km²
Population Density 2575 /km²
*No of Cells is an indicative no the cells encountered during the drive
Subscriber figures are for MP Circle taken from the latest COAI report.
Reliance Subs includes GSM + CDMA.
Bhopal
OperatorsTech
Band of
Operatio
n (MHz)
No. of 3G
Cells*
Subscribe
rs (MP
Circle)
AIRTEL UMTS 2100 881 9594351
DOCOMO UMTS 2100 793 3689068
IDEA UMTS 2100 972 -
RELIANCE 3G UMTS 2100 836 13149755
RCOM CDMA EVDO 850 351 4277809
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Section 1
Benchmarking Equipment and setup
Data Collection Details
Voice Testing Algorithm
Data Testing Algorithm
Strategic Location TestingBenchmarking KPIs: Score Evolution
Voice & Data KPI Weightages
Benchmarking Methodology
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Benchmarking Equipment and Setup
4
• The XCAL-MO Bench marker is a drive test data collection and analysis system for mobile networks.
XCAL-MO Bench marker is a system that collects radio performance and QoS Key PerformanceIndicators (KPI’s) of wireless networks.
• It is built upon a modular platform for Quality of Service (QoS) wireless network drive testing, RFoptimization and competitive network benchmarking.
• The system uses specially configured commercial phones connected to controlling devices via connectingcables to perform various tests such as voice calls, data calls, video calls etc.
The equipment is flexible in configuration supporting a maximum of 20 phones on the same testing platform.
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Data Collection Details
A benchmarking activity, was carried out in Bhopal for
across the city. The details of the activity are:
Measurement Period : 04th March 2012 to 12th March2012
Measurement time during the day : 8 AM to 9 PM
Measurement days during the week : Monday to Saturday
The drive route was created to cover the dense population
area , key commercial area, key residential area. The
city was divided into 4 clusters/areas.
CL -1 – Gandhi Nagar, Dronachal, Bhopal Airport
CL -2 – Bhopal Junction, Govindpura Industrial Area
CL -3 – Govindpura, Roashanpura Road, Kasturba Nagar
CL -4 – Habibganj, Vidya Nagar, Misrod2
5
12
3
4
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Voice Testing Algorithm
Test Details Specifications
No of Operators tested3G Network (Airtel, Docomo, Idea,
Reliance 3G)
Voice Test Algorithm
Call Duration 3 mins (180 Secs)
Idle time in between calls 10 Secs
Continuous call for 3 minute duration with 10 seconds of
Idle time. Speech samples (DL and UL) are sent and
received which provide the MOS score for voice quality.
This was repeated for the entire duration of collection
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Data Testing Algorithm
Test Details Specifications
No of Operators tested3G Network (Airtel, Docomo, Idea, Reliance)
EVDO Network (Reliance)
Data Test Algorithm
Attach and PDP Activation Before every test
Ping 3 times - 32 bytes on www.google.co.in
FTP Download 10 MB (for EvDo, 3G)
FTP Upload 1 MB ( for EvDo, 3G)
HTTP 9 different websites.
Email send 100 KB Email to SMTP server
Email Receive 100 KB Email from POP3 server
•After every application test, we have 5 sec Idle time before the next Application is tested.
HTTP Websites
google.co.in
facebook.com
rediff.com
airtel.in
irctc.co.in
youtube.com
ovi.com
yahoo.comFlipkart.com
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Strategic Location Testing
Strategic Locations Specifications
No of Operators tested 3G Network (Airtel, Docomo, Idea, Reliance)
EVDO Network (Reliance)
Data Test Algorithm
WAP Test 9 different WAP sites
FTP Download/UL 10 MB (for EvDo, 3G)/1 MB
Email send 100 KB Email to SMTP server
Email Receive 100 KB Email from POP3 server
SMS SMS send to same number (160 char)
MMS MMS send to same number 15 Kb
Apart from the above tests during the drive, at 5 strategic locations across the city, additional stationary tests were
carried out. These locations are important locations of the city.
1. New Market
2. MP Nagar
3. DB City Mall
4. Railway Station
5. Jahanuma Hotel
WAP sites
google.co.in
facebook.com
rediff.com
airtel.in
irctc.co.in
youtube.com
ovi.com
yahoo.com
Flipkart.com
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Each KPI is then measured on a scale of 0 to 200 on the basis of performance.
Value of the Particular KPI is not reported default score is 100.
The Score is then weighted with the respective weightages to arrive at an overall Voiceor a Data Score.
Benchmarking KPIs: Score Evolution
9
T
op
Top 20% percentile draws the borderline to the global to 20% performers
50% operators are above medianvalue and 50% of operator are belowthis value
Here you find individual operators
Maximum value shows the best result in thiscase best performing operator call setup
time(1.93S)
Low 20% percentile shows that 20%of all operators are on this level orlower.
Minimum Values shows poor
performing network in this category .
Here the lowest performing operator
having call setup time(18.17s)
1
2
3
1.93s
18.17s
3.8s
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5 KPI’s are used to arrive at the Voice Quality Score and 15 KPI’s are used to arrive at the Data Quality Score Following are the details of weightings assigned to different KPIs. These are used for arriving at the final ranking of the operator.
10
Voice & Data Quality Score
*Coverage Calculation:Coverage = A%*10+B%*8+C%*6+D%*1
10
GRADE RSCP IN dBm
A 0 to -74
B -74 to -82
C -82 to -90
D -90 to -98
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Section 2
Overall Voice Quality Score
Overall Data Quality Score
SWOT Analysis for Airtel
Voice Quality Score
Data Quality Score
Management Summary
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Voice Quality Score
12CST= Call Setup Time CSSR= Call Setup Success Rate CCR= Call Completion Rate MOS= Mean Opinion Score 12
Best Operator Airtel
MOS, CSSR, CCSR,Coverage
CST
98
123
53
12
34
5
VCQI
3.7
4.8
2.7
1
2
3
5
4
6.0CST
99%
100%
94%
1
2
3
4
5
100%CSSR
98%
99%
95%
1
2
3
45
100%CCSR
3.7
3.8
3.6
1
2 3
4
5
4.04MOS
86%
86%
92%
72%
1 2
34
5
99%Coverage
Operator VCQI CST CSSR CCSR MOS Coverage
Airtel 3G 141 3.43 99.23% 99.33% 3.88 98.39%
Docomo 3G 73 3.40 98.31% 98.70% 3.43 98.78%
Idea 3G 94 3.30 96.45% 99.57% 3.61 98.39%
Reliance 3G 59 3.55 97.54% 97.94% 3.25 97.58%
Reliance CDMA 22 3.17 93.72% 95.58% 3.43 78.87%
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Data Quality Score
Best Operator Overall Airtel 3G
83
110
67
1
2
3
4
5
197FTP UL
94
115
72
1
2
3
4
5
173DCQI
100
133
61
1
2
3
4
5
200PDP
94
127
65
1
2
34
5
176FTP DL
100
137
49
1
2
3
4
5
200HTTP
100
171
28
1
2
3 4
5
188Email
100
147
62
1
2
3
45
157PING
100
150
70
1
2
3
4
200
5
GPRS
Operator DCQI HTTP FTP DL FTP UL SMS MMS EmailGPRS
Attach
PDP
ContextPing
Airtel 3G 131 118 170 149 198 184 151 163 163 0
Docomo 3G 117 98 141 105 186 98 116 155 138 118
Idea 3G 120 105 163 143 200 181 147 140 102 0
Reliance 3G 121 97 120 124 195 85 121 154 169 148
Reliance CDMA 63 0 62 105 100 100 121 100 100 75
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Section 3
Voice Performance Analysis
Coverage Distribution
Call Setup Time
Call Setup Success Rate
Call Setup Failure Analysis
Call Completion Success Rate
Call Completion Failure Analysis
Accessibility V/s Retain ability: Market Comparison
Voice Quality: MOS
Airtel MOS Performance
Airtel EcIo, BLER
Pilot Pollution AnalysisHandover Analysis
Detailed Voice Analysis
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Call Setup Time:
Airtel 3G has average call setup time with value of 3.43 sec.
Call Setup Success Rate:
Airtel 3G has highest success rate with CSSR of 99.23% amongst all 3G and CDMA operators.
Call Completion Success Rate:
Airtel 3G has good retain abilty with CCSR of 99.33%.
Voice Quality:
Airtel 3G has higest MOS value of 3.88 amongst all 3G and CDMA networks.
Ranking for Voice KPIs
Voice Performance Analysis
Parameter Best Value Operator
Call Setup Time 3.17 Reliance CDMA
Accessibility 99.23% Airtel 3G
Retainability 99.57% Idea 3G
MOS 3.88 Airtel 3G
Coverage 98.39% Airtel 3G , Idea 3G
Best Operator Airtel 3G
15
Operator VCQI Coverage Accessibility Retainability Voice Quality
Airtel 3G 1 2 1 2 1
Docomo 3G 3 1 2 3 3
Idea 3G 2 2 4 1 2
Reliance 3G 4 3 3 4 5
Reliance CDMA 5 4 5 5 4
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0
20000
40000
60000
80000
100000
120000
140000
160000
0 to -65 -65 to -75 -75 to -85 -85 to -95 -95 to 105RELIANCE CDMA RELIANCE IDEA
DOCOMO Airtel
Coverage Distribution
Coverage was measured with the help of a digital scanner for all the networks.
16
Airtel has a good count of the
samples above -82 dbm
Coverage Distribution
Grade Coverage in dbm
A 0 TO -74
B -74 TO -82
C -82 TO -92
D -92 TO -98
RANGE SAMPLES
0 TO -65 29307
-65 TO-75 1389
-75 TO-85 62
-85 TO -95 23
- 95 TO -105 0
Operator% of Samples > -
82
Coverage Rate
using formulaRank
Airtel 3G 99.92% 98.39% 3
Docomo 3G 99.99% 98.78% 1
Idea 3G 99.92% 98.39% 4
Reliance 3G 98.85% 97.58% 2
Reliance CDMA 96.27% 80.69% 5
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Coverage Plot
17
Coverage Legends Samples Percentage
-65<=x 14659 13.89%
-75<=x<-65 33380 31.62%
-85<=x<-75 37158 35.20%
-95<=x<-85 17465 16.55%
-110<=x<-95 2834 2.68%
-130<=x<-110 59 0.06%
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9 8 . 8 5 %
9 7 . 1 7
9 8 . 7 2 %
9 8 . 1 5 %
0%
10%
20%
30%40%
50%
60%
70%
80%
90%
100%
Airtel Docomo IDEA Reliance
UMTS GSM
1818
Radio Technology Distribution
Radio Technology
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2.51 2.95 2.423.13
1.93
8.57.84
7.178.2
18.17
3.31 3.80 3.74 3.665.08
0
2
4
6
8
10
12
14
16
18
20
Airtel DOCOMO IDEA RELIANCE Reliance
CDMA
MINMAX
Avg
-20
0
20
40
60
80
100
0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15
Airtel DOCOMO IDEA RELIANCE Reliance CDMA
Call Setup Time (CST)
19
Call set up time : Airtel’s 50 % call aretaking below 3 sec to establish
Call Set Up Time
Avg. CST
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Call Setup Success Rate is a measure of subscriber experience associated with the access to network
resource. It consists of congestion of network or unavailability of network resources.
Call Setup Success Rate
• Airtel has best
Accessibility Rate.
20
Operator Call Attempts Blocked Calls CSSR Blocked Rate
Airtel 3G 266 2 99.23% 0.77%
Docomo 3G 243 5 98.31% 1.69%
Idea 3G 229 9 96.45% 3.55%
Reliance 3G 253 6 97.54% 2.46%
Reliance CDMA 256 14 93.72% 6.28%
Technology
Blocked Call
Reasons(Radio Cause)2 5 9 6 14
UMTS Low EcIo 2 3 5 4
UMTS RRC Connection failed
UMTS Failed After RAB setup 2 4 2
UMTS Radio bearer setup failed
UMTS Failed After RAB setup
GSM Interworking Unspecified
GSM SDCCH blocking
GSM TCH assignment failure
GSM SDCCH Drop
CDMA CH- Failure 9
CDMA Origination Failure 5
2 5 9 6 14
99.23% 98.31% 96.45% 97.54% 93.72%
Airtel 3G Docomo 3G Idea 3G Reliance 3G RCOM CDMA
Total
CSSR
Call Completion Success Rate
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Call Completion Success Rate is a measure of subscriber experience associated with the continued use of network resources that have been granted. It consists of radio link drops or abnormal network-initiated releases.
Call Completion Success Rate
• Airtel 3G has good retainability with CCSR value of 99.33%.
21
Operator EstablishedDropped
CallsCCSR
DroppedRate
Airtel 3G 264 2 99.33% 0.67%
Docomo 3G 238 3 98.70% 1.30%
Idea 3G 220 1 99.57% 0.43%
Reliance 3G 247 5 97.94% 2.06%
Reliance CDMA 242 9 95.58% 4.42%
Airtel 3G Docomo 3G Idea 3G Reliance 3G RCOM CDMA
264 238 220 247 242
Technology Dropped Call Reasons 2 3 1 5 9
UMTS High BLER 1 2
UMTS Low EcIo, High BLER 1 1 4
UMTS Resources Unavailable
UMTS Pilot Pollution 1 1UMTS Missing Handover
GSM High RxQual
CDMA High FER 9
CDMA Handover fail
2 3 1 5 9
99.33% 98.70% 99.57% 97.94% 95.58%
Total
CCR
Call Completion Success Rate
Total Calls Established
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Call Setup Failure & Drop Plot
22
FAILED CALLS DROPPED CALLS
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Accessibility V/s Retain ability: Market Comparison
23
CCSR CSSR
cssR
9 9
. 2 3 %
9 8 . 3 1 %
9 6 . 4 5 %
9 7 . 5 4 %
9 3 . 7 2 %
2
5
9
6
14
0
2
4
6
8
10
12
14
16
90%
91%
92%
93%
94%
95%
96%
97%
98%
99%
100%
Airtel DOCOMO IDEA RELIANCE Reliance
CDMA
CSSR No of Call Blocks
9 9 . 3 3 %
9 8 . 7 0 %
9 9 . 5 7 %
9 7 . 9 4 %
9 5 . 5 8 %
2
3 1
5
9
0
1
2
3
4
5
6
7
8
9
10
93%
94%
95%
96%
97%
98%
99%
100%
Airtel DOCOMO IDEA RELIANCE Reliance
CDMA
CCSR No of Call Drops
CCR CSSR
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Voice Quality: UL & DL MOS
• Airtel have better speech quality
amongst all UMTS operators.
24
MOS STATISTIC
3 . 9 1
3 . 5 8
3 . 7 5
3 . 4 6
3 . 5 9
3 . 8 5
3 . 2 9
3 . 4 7
3 . 0 4
3 . 2 8
3.88
3.433.61
3.253.43
0
0.5
1
1.5
2
2.5
3
3.5
4
4.5
Airtel DOCOMO IDEA RELIANCE Reliance
CDMAMOS DL MOS UL Avg. MOS
MOS
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Plot DL MOS
25
MOS Legend Samples Percentage
3.8 < x < 5 5281 6.35%
2.8 < x < 3.8 77899 93.65%
2.2 < x < 2.8 0 0.00%
0 < x < 2.2 0 0.00%
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Plot EcIo/ BLER
26
Ec/Io BLER
EcIo Legends Samples Percentage
-7<=x 81654 76.99%
-9<x<-7 12366 11.66%
-11<=x<-9 7309 6.89%
-13<=x<-11 2510 2.37%
-18<=x<-13 2027 1.91%
-25<=x<-18 194 0.18%
BLER Legend Samples Percentage
50<=x<100 9 0.04%
30<=x<50 7 0.03%
10<=x<30 24 0.10%
6<=x<10 31 0.14%
2<=x<6 1063 4.65%
0<=x<2 21743 95.04%
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Pilot Pollution
27
• A scan was performed
to detect all PSCs thatwere within 15dB Max
CPICH Ec/Io
Airtel
Pilot PollutionLegend Samples Percenatge
7<=x<7 0 0.00%
6<=x<6 13 0.07%
5<=x<5 55 0.31%
4<=x<4 386 2.17%
3<=x<3 2004 11.26%
2<=x<2 7087 39.82%
1<=x<1 8254 46.37%
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Handover PerformanceHandover Performance
Soft Handovers A irtel 3G Docomo 3G Idea 3G Reliance 3G
HO Attempts 8321 4692 3782 3983
HO Success 8321 4692 3782 3983
HO failure 0 0 0 0
Success Rate 100% 100% 100% 100%
Avg HO Duration (ms) 0.001 0.001 0.001 0.001
3G-3G Handovers
HANDOVERS Airtel Docomo Idea Reliance
HO Attempts 4 6 3 8
HO Success 4 6 3 8
HO failure 0 0 0 0
HO Success Rate 100% 100% 100% 100%
Avg. HO TIME 1.48 2.17 1.02 2.11
2G HANDOVERS
UTRAN Handovers Airtel 3G Docomo 3G Idea Reliance
HO Attempts 8 3 9 5
HO Success 8 3 9 5
HO failure 0 0 0 0
Success Rate 100% 100% 100% 100.00%
IRAT Handovers
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Section 3
Data Performance Analysis
FTP Performance
FTP Application Throughput Analysis
HTTP Browsing Analysis
HTTP Performance (Airtel)
FTP DL/UL and HTTP Failures
Email Performance
GPRS Attach and PDP performance
Data Access Technology Distribution
Ping Response: Latency Performance
SMS Analysis
MMS Analysis
KPI Overview Table
Detailed Data Benchmarking
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9 8 . 3 %
9 5 . 4 %
9 7 . 4 %
9 1 . 9 %
3 7 . 6 %
9 8 . 5 %
9 2 . 3 %
9 8 . 6 %
9 2 . 3 %
9 5 . 5 %
0%
10%
20%
30%
40%
50%
60%
70%80%
90%
100%
Airtel DOCOMO IDEA RELIANCE RelianceCDMA
FTP DL Success rate FTP UL Success rate
FTP Statistics
30
• File transfer is becoming increasingly and
legitimately popular as a method of transferring
media files (movies and music).
• The FTP test is used to test the FTP service
availability and to measure the application
throughput for file download or file upload. The
test is successful when the desired operation(uploading or downloading) has succeeded.
• Airtel has good downlink throughput
FTP SUCCESS RATE
367.5
1,624.5
2,320.5
2,029.8
2,199.2
338.5
946.1
597.7
515.9
757.2
0 500 1000 1500 2000 2500
Reliance
CDMA
Reliance
Idea
DOCOMO 2G
Airtel
FTP UL Throughput FTP DL Throughput
FTP Throughput
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9 6 . 5 %
9 4 . 0 %
9 5 . 2 %
9 5 . 4 %
8 8 . 4 %
8.79.9 9.7
11.1
17.6
0
2
4
6
8
10
12
14
1618
20
84%
86%
88%
90%
92%
94%
96%
98%
Airtel DOCOMO IDEA RELIANCE Reliance CDMA
HTTP Success Rate HTTP Download time
HTTP Browsing Analysis
• The web browsing quality of experience is generally associated with the time it takes to locate and download a webpage within a web browser application.
• The HTTP Download test was conducted with 9 different websites. The Downloaded Page size was approx 350Kb.
31
HTTP PERFORMANCE
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9 1 %
1 0 0 %
1 0 0 %
1 0 0 %
9 4 %
7 5 %
9 5 %
1 0 0 %
1 0 0 %
7.45
9.358.78
6.12
10.55
9.35
7.5
9.15
10.35
0
2
4
6
8
10
12
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
HTTP SUCCESS RATE HTTP DL TIME
HTTP Performance Change this
32
Airtel is giving highest performance on most of the sites Google, facebook & yotube etc,whereas it is giving least performance while working on ovi .com.
HTTP STATISTICS
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Airtel FTP DL/UL and HTTP Failures
33
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8.1
5.1
4.6
6.3
4.5
11.6
2.5
2.4
3.3
2.4
0 5 10 15
RelianceCDMA
RELIANCE
IDEA
DOCOMO
Airtel
Email Retrieve time Email Send time
Email Send / Retrieve
34
• A 100KB email was sent and downloaded via
the POP and SMTP protocols. This is a close
simulation of Users accessing pull mail from
their work IDs using their hand phone.
• Airtel has good overall email performance .
Email Send/Retrieve Rate
Email Send/Retrieve Time
9 8 . 7 %
9 3 . 0 %
9 8 . 3 %
9 8 . 1 %
9 9 . 0 %
1 0 0 %
1 0 0 %
1 0 0 %
9 8 %
1 0 0 %
88%
90%
92%
94%
96%
98%
100%
Airtel DOCOMO IDEA RELIANCE Reliance
CDMAEmail Send success rate Email Receive success rate
Email Success Statistic
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0
50
100
150
200
250
300
350400
450
500
Airtel DOCOMO IDEA RELIANCE Reliance
CDMA
>1000
800-1000
600-800
400-600
200-400
0-200
Ping Response: Latency Performance
35
• A Latency Test was Conducted with
google.co.in with 32bytes of data to figure out
the round trip time. A Ping Response signifies
the average delay it takes to access a particular
service.
• Airtel is having highest Round Trip Time after
Idea.
402
154
283
97
203
0
50
100
150200
250
300
350
400
450
Airtel DOCOMO IDEA RELIANCE Reliance
CDMA
Avg. RTT
Airtel DOCOMO IDEA RELIANCE Reliance CDMA
Ping RTT
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0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
UMTS R99 HSPA HSUPA GSM EDGE
AIRTEL IDEA DOCOMO RELIANCE
Data Access Technology Distribution
36
Radio Technology Distribution
Technology Samples Percentage
UMTS R99 29497 73.45%
HSPA+ 8844 22.02%
EDGE 779 1.94%
GSM 1021 2.54%
HSUPA 21 0.05%
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Attach and PDP Context Statistics
3737
• Airtel has good data attach and PDP context delay as compared to competitors.
1 0 0 %
1 0 0 %
1 0 0 %
1 0 0 %
1.30
1.441.64
1.46
0
0
0
1
1
1
1
1
2
2
0%
20%
40%
60%
80%
100%
120%
Airtel DOCOMO IDEA RELIANCE
GPRS Attach Success rate Attach Time
1 0 0 .
0 %
1 0 0 .
0 %
9 9 .
3 %
1 0 0 .
0 %
1.52
1.92
1.42 1.35
0
1
1
2
2
3
99%
99%
99%
99%
100%
100%
100%
100%
Airtel DOCOMO IDEA RELIANCE
PDP Context Activation rate PDP Time
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0%
20%
40%
60%
80%
100%
120%
0
0.5
1
1.5
2
2.5
3
3.5
Airtel DOCOMO IDEA RELIANCE
SMS SEND TIME SMS RECEIVE TIME SMS SUCCESS RATE
SMS & MMS Analysis
38
MMS STATISTIC
9.611.1
9.910.9
26.6 26.4
32.2
27.2100%
72%
100%
88%
0.00%
20.00%
40.00%
60.00%
80.00%
100.00%
120.00%
0
5
10
15
20
25
30
35
Airtel DOCOMO IDEA RELIANCE
MMSSEND TIME MMSRECEIVE TIME MMSSUCCESS RATE
SMS STATISTIC MMS STATISTIC
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0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15
IDEA DOCOMO AIRTEL RELIANCE
2.81% 1.54% 3.61%0%
17.46%11.63% 12.29%
22.42%
79.73%86.82% 84.10%
77.58%
0.00%
10.00%
20.00%
30.00%
40.00%
50.00%
60.00%
70.00%
80.00%
90.00%
100.00%
IDEA DOCOMO AIRTEL RELIANCE64QAM 16QAM QPSK
0%
5%
10%
15%
20%
25%
30%35%
40%
45%
50%
0 to 5 5 to 10 10 to 15 15 to 20 20 to 25 25 to 30
AIRTEL DOCOMO IDEA RELIANCE
39
CQI & Modulation Scheme
Modulation Scheme
CQI
HS-DSCH DISTRIBUTION
Operator CQI > 25
HS-DSCH
Codes >
8
Airtel46.24 12.46
Docomo 46.27 0.86
Idea 43.28 9.47
Reliance 33.2 18.24
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KPI Overview Table
40
The attached KPI table gives an overview about the most important performance figures collected
during this Dual mode Benchmarking campaign.
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top 20% performersinternationally
low 20% performersinternationally
internationalaverage
Bhopal, City Vs Cluster
94
115
72
0
1
2 3
4
173
DCQI
98
123
53
0
1
2
3
4
158VCQI
Airtel
0- Overall
1- CL1
2- CL2
3- CL3
4- CL4
Cit Cl t V i Q lit S
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City vs Cluster Voice Quality Score
43CST= Call Setup Time CSSR= Call Setup Success Rate CCR= Call Completion Rate MOS= Mean Opinion Score 43
3.7
4.8
2.7
01
243
6.0CST
99%
100%
94%
0 1
2
3
4
100%CSSR
98%
99%
95%
0 1 2
3
4
100%CCSR
3.7
3.8
3.6
0
1
2
3
4
4.04MOS
86%
92%
72%
0 1 2 3 4
99%Coverage
98
123
53
01
2
3
4
158VCQI
Operator VCQI CST CSSR CCSR MOS Coverage
0 141 3.43 99.23% 99.33% 3.88 98.39%
1 185 3.29 100.00% 100.00% 3.94 99.01%
2 180 3.37 100.00% 100.00% 3.89 98.17%
3 165 3.41 100.00% 98.92% 3.83 97.21%
4 141 3.64 96.92% 98.41% 3.85 99.15%
City vs Cluster Data Quality Score
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y Q y
44
94
115
72
0
1
2 3
4
173DCQI
100
150
70
0
1
2 3
200
4
GPRS
100
133
61
0
1
2 3 4
200PDP
94
127
65
0
1
2
3
4
176FTP DL
83
110
67
0
1
2 34
197FTP UL
100
137
49
0 1
2 3
4
200HTTP
100
171
28
0
1
2
3
4
188
100
147
62
0 1 2 3 4
157PING
Operator DCQI HTTP FTP DL FTP UL SMS MMS Email GPRS Attach
PDPContext
Ping
0 131 118 170 149 198 184 151 163 163 0
1 165 173 161 167 199 179 162 178 175 100
2 173 156 197 200 199 179 195 182 164 106
3 178 173 194 187 199 179 195 174 169 123
4 173 161 200 188 199 179 195 176 177 97
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Clusterwise Summary – Voice
45
Voice Index C1 C2 C3 C4
Airtel 3G 1 1 1 1
Docomo 3G 4 2 4 2
Idea 3G 2 3 3 3
Reliance 3G 3 4 5 5
Reliance CDMA 5 5 2 4
1
2
3
4
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0
1
2
3
4
CLUSTER 1 CLUSTER 2 CLUSTER 3 CLUSTER 4Airtel DOCOMO IDEA RELIANCE Reliance CDMA
0
1
2
3
4
5
CLUSTER 1 CLUSTER 2 CLUSTER 3 CLUSTER 4Airtel DOCOMO IDEA RELIANCE Reliance CDMA
88%
90%
92%
94%
96%
98%
100%
CLUSTER 1 CLUSTER 2 CLUSTER 3 CLUSTER 4Airtel DOCOMO IDEA RELIANCE Reliance CDMA
84%
86%
88%
90%
92%
94%
96%
98%
100%
CLUSTER 1 CLUSTER 2 CLUSTER 3 CLUSTER 4
Airtel DOCOMO IDEA RELIANCE Reliance CDMA
Clusterwise Snapshot – Voice
46
CSSR CCR
VOICE QUALITY (MOS)CST
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Clusterwise Summary – Data
47
Data Index C1 C2 C3 C4
Airtel 3G 1 2 1 2
Docomo 3G 4 3 4 4
Idea 3G 2 1 3 3
Reliance 3G 3 4 2 1
Reliance CDMA 5 5 5 5
1
2
3
4
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0
500
1,000
1,500
2,000
2,500
3,000
CLUSTER 1 CLUSTER 2 CLUSTER 3 CLUSTER 4Airtel DOCOMO IDEA RELIANCE Reliance CDMA
0
5
10
15
20
25
30
CLUSTER 1 CLUSTER 2 CLUSTER 3 CLUSTER 4Airtel DOCOMO IDEA RELIANCE Reliance CDMA
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
CLUSTER 1 CLUSTER 2 CLUSTER 3 CLUSTER 4Airtel DOCOMO IDEA RELIANCE Reliance CDMA
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
CLUSTER 1 CLUSTER 2 CLUSTER 3 CLUSTER 4Airtel DOCOMO IDEA RELIANCE Reliance CDMA
Clusterwise Snapshot: Data
4848
FTP DL Throughput FTP Accessibility
HTTP DL TIME HTTP SUCCESS RATE
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93.3% 92.9% 93.8% 90.0%
39.9%
2 , 5 8 4
2 , 0 7 9
2 , 6 6 7
1 , 5 6
5
2 9 6
0
500
1000
1500
2000
2500
3000
0%10%20%30%40%
50%60%70%80%90%
100%
AIRTEL DOCOMO IDEA RELIANCE RELIANCE
EVDO
FTP DL Success rate FTP DL Throughput
Average
Cluster 1
Best Operator (3G)Voice: Airtel
Data: Airtel Good Excellent
MOS
Poor
CSSR
CCR
CST
Coverag
e
Focus Area :
FTP DL statistic
FTPDL SR
FTP DL Success Rate
& PING RTT
PINGRTT
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9 5 . 3 1 %
9 4 . 8 3 %
9 6 . 9 2 %
9 3 . 5 5 %
8 7 . 1 8 %
10.019.35
9.98
14.0315.54
0
2
4
6
8
10
12
14
16
18
82%
84%
86%
88%
90%
92%
94%
96%
98%
AIRTEL DOCOMO IDEA RELIANCE RELIANCE
EVDO
HTTP Success Rate HTTP Download time
Best Operator (3G)Voice: Airtel
Data: Idea
Cluster 2
Good Excellent
Average Poor
CSSR CCR
CST
Focus Area: HTTP Success Rate &
Ping RTT
Coverage
MOS
HTTP STATISTICS
HTTP PINGRTT
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9 7 . 2 6 %
9 3 . 2 6 %
9 4 . 3 8 %
9 6 . 5 1 %
7 8 . 7 9 %
7.47
8.86
1 1 . 1
1 0 . 4
12.53
0
2
4
6
8
10
12
14
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
AIRTEL DOCOMO IDEA RELIANCE RELIANCE
EVDOHTTP Success Rate HTTP Download t ime
Average
Best Operator (3G)Voice: Airtel
Data: Airtel
Cluster 3
Good ExcellentMOS
Poor
CSSR CCR
CST
Coverage
Focus Area: HTTP Success Rate & Ping RTT
• HTTP Performance.
HTTP STATISTICS
HTTPPINGRTT
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9 6 . 9 2 %
9 5 . 3 8 %
9 3 . 5 5 %
9 6 . 3 6 %
9 4 . 7 4 %
2
3
4
2
5
0
1
2
3
4
5
6
91%
92%
93%
94%
95%
96%
97%
98%
AIRTEL DOCOMO IDEA RELIANCE RELIANCE
EVDOCSSR Blocked Call
Best Operator (3G)Voice: Airtel
Data: Reliance
Cluster 4
Good Excellent
Average Poor
CSSR
CCR
CST
Coverage
Focus Area: Call Setup Success Rate
& Ping RTTMOS
CALL STATISTIC
PINGRTT
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Section 5
Strategic Locations Analysis
• Strategic Location: Overview
• Strategic Location: Voice Analysis
• Strategic Location: Data Analysis
– Overall
– Location 1: New Market
– Location 2: MP Nagar
– Location 3: DB City Mall
– Location 4: Railway Station Bhopal
– Location 5: Jahanuma Hotel
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Strategic Location: Overview
Locations Latitude Longitude
New Market 23.23567 77.400341
MP Nagar 23.23283 77.434802
DB City Mall 23.23354 77.430253
Railway Station 23.26729 77.413173
Jahanuma Hotel 23.24079 77.386823
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Strategic Location : Data Analysis
55
Overall Statistics
TestAirtel 3G Docomo 3G Idea 3G Reliance 3G Reliance EvDo
FTP DL Access 25 25 25 25 25
FTP DL Success 25 25 25 25 23
FTP DL Accessibility 100.00% 100.00% 100.00% 100.00% 92.00%
FTP DL Mean Data rate(Kbps) 3318.54 2479.72 2921.04 3134.626 395.504
Email Send Access 25 25 25 25 25
Email Send Success % 100.00% 100.00% 100.00% 100.00% 96.00%
Email Send Delay 3.498 4.908 4.126 3.344 15.942
Email Retrieve Access 25 25 25 25 24
Email Retrieve Success % 100.00% 100.00% 100.00% 100.00% 100.00%
Email Retrieve Delay 3.142 2.362 2.968 2.644 13.31
SMS send Access 100 100 100 100 -
SMS e2e Success % 100.00% 100.00% 100.00% 100.00% -
SMS send Delay (sec) 1.718 2.254 1.868 1.972 -
Delivery Time (sec) 1.994 3.328 1.57 2.414 -
MMS send Access 50 50 50 50 -
MMS e2e Success % 100.00% 72.00% 100.00% 88.00% -
MMS send Delay 9.5856 11.148 9.902 10.938 -
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Location 1: New Market
TestAirtel 3G Docomo 3G Idea 3G Reliance 3G
Reliance
EvDo
FTP DL Access 5 5 5 5 5
FTP DL Success 5 5 5 5 5
FTP DL Accessibi l i ty 100.00% 100.00% 100.00% 100.00% 100.00%
FTP DL Mean Data rate(Kbps) 3261.1 2389.1 2918.4 3462.1 402.22
Emai l Send Access 5 5 5 5 5
Emai l Send Success % 100.00% 100.00% 100.00% 100.00% 100.00%
Emai l Send Delay 4.81 8.84 6.92 4.01 13.48
Emai l Retrieve Access 5 5 5 5 5
Emai l Retrieve Success % 100.00% 100.00% 100.00% 100.00% 100.00%
Emai l Retrieve Delay 4.9 3.2 4.1 3.9 10.04
SMS send Access 10 10 10 10 -
SMS e2e Success % 100.00% 100.00% 100.00% 100.00% -
SMS send Delay (sec) 1.92 1.96 1.98 2.09 -
Del ivery Time (sec) 2.01 3.92 1.73 2.33 -
MMS send Access 5 5 5 5 -
MMS e2e Success % 100.00% 100.00% 100.00% 100.00% -
MMS send Delay 10.92 10.11 11.2 10.02 -
New Market
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Location 2: MP Nagar
TestAirtel 3G Docomo 3G Idea 3G Reliance 3G
Reliance
EvDo
FTP DL Access 5 5 5 5 5
FTP DL Success 5 5 5 5 5
FTP DL Accessibi l i ty 100.00% 100.00% 100.00% 100.00% 100.00%
FTP DL Mean Data rate(Kbps) 3391.2 2281.1 2981.3 3532.1 489.67
Emai l Send Access 5 5 5 5 5
Emai l Send Success % 100.00% 100.00% 100.00% 100.00% 100.00%
Emai l Send Delay 2.19 2.11 1.02 2.7 9.38
Emai l Retrieve Access 5 5 5 5 5
Emai l Retrieve Success % 100.00% 100.00% 100.00% 100.00% 100.00%
Emai l Retrieve Delay 2.97 2.33 2.19 3.01 7.89
SMS send Access 10 10 10 10 -
SMS e2e Success % 100.00% 0.00% 100.00% 100.00% -
SMS send Delay (sec) 1.8 1.7 2.02 1.45 -
Del ivery Time (sec) 1.95 3.16 1.5 2.41 -
MMS send Access 7.98 7.91 6.01 5.11 -
MMS e2e Success % 100.00% 100.00% 100.00% 60.00% -
MMS send Delay 10.23 11.3 9.13 12.14 -
MP NAGAR
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Location 3: DB City Mall
TestAirtel 3G Docomo 3G Idea 3G Reliance 3G
Reliance
EvDo
FTP DL Acces s 5 5 5 5 5
FTP DL Succes s 5 5 5 5 1
FTP DL Acces s ibi l i ty 100.00% 100.00% 100.00% 100.00% 48967.00%
FTP DL Mean Data rate(Kbps ) 3281.9 2989.1 2993.1 3348.9 5
Ema i l Send Acces s 5 5 5 5 1
Ema i l Send Succes s % 100.00% 100.00% 100.00% 100.00% 938.00%
Ema i l Send Del ay 3.31 3.97 2.98 3.13 5
Ema i l Retrieve Acces s 5 5 5 5 1
Ema i l Retrieve Success % 100.00% 100.00% 100.00% 100.00% 789.00%
Ema i l Retrieve Dela y 2.98 2.66 3.86 2.09 -
SMS s end Acces s 10 10 10 10 -
SMS e2e Succes s % 100.00% 0.00% 100.00% 100.00% -
SMS s end Dela y (s ec) 1.05 1.04 1.1 1.8 -
Del ivery Time (sec) 2.02 3.36 1.53 2.48 -
MMS s end Access 7.98 7.91 6.01 5.11 -
MMS e2e Succes s % 100.00% 100.00% 100.00% 80.00% -
MMS s end Dela y 7.028 10.11 8.78 16.43 -
DB City Mall
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Location 4: Railway Station Bhopal
TestAirtel 3G Docomo 3G Idea 3G Reliance 3G
Reliance
EvDo
FTP DL Access 5 5 5 5 5
FTP DL Success 5 5 5 5 5
FTP DL Access ibi l i ty 100.00% 100.00% 100.00% 100.00% 100.00%
FTP DL Mean Data rate(Kbps) 3531.9 2521.2 3031.3 3134.23 477.38
Emai l Send Access 5 5 5 5 5
Emai l Send Success % 100.00% 100.00% 100.00% 100.00% 100.00%
Emai l Send Delay 2.01 2.5 2.8 1.98 11.28
Emai l Retrieve Access 5 5 5 5 5
Emai l Retrieve Success % 100.00% 100.00% 100.00% 100.00% 100.00%
Emai l Retrieve Delay 2.8 2.45 1.89 3.02 8.97
SMS send Access 10 10 10 10 -
SMS e2e Success % 100.00% 0.00% 100.00% 100.00% -
SMS send Delay (sec) 1.9 2.1 2.5 2.08 -
Delivery Time (sec) 1.97 3.14 1.56 2.37 -
MMS send Access 7.98 7.91 6.01 5.11 -
MMS e2e Success % 100.00% 0.00% 100.00% 100.00% -
MMS send Delay 8.97 8.11 11.24 7.9 -
RAILWAY STATION
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Location 5: Jahanuma Hotel
TestAirtel 3G Docomo 3G Idea 3G Reliance 3G
Reliance
EvDo
FTP DL Access 5 5 5 5 5
FTP DL Succes s 5 5 5 5 5
FTP DL Access ibi l i ty 100.00% 100.00% 100.00% 100.00% 100.00%ean ata
rate(Kbps ) 3126.6 2218.1 2681.1 2195.8 468.37
Emai l Send Access 5 5 5 5 5
Emai l Send Success % 100.00% 100.00% 100.00% 100.00% 100.00%
Emai l Send Delay 5.17 7.12 6.91 4.9 12.11
Emai l Retrieve Access 5 5 5 5 5
Email Retrie ve Succes s
% 100.00% 100.00% 100.00% 100.00% 100.00%
Emai l Retrieve Delay 2.06 1.17 2.8 1.2 10.11
SMS send Access 10 10 10 10 -
SMS e2e Succes s % 100.00% 100.00% 100.00% 100.00% -
SMS send Delay (s ec) 1.92 4.47 1.74 2.44 -
Del ivery Time (sec) 2.02 3.06 1.53 2.48 -
MMS send Acces s 5 5 5 5 -
MMS e2e Success % 100.00% 60.00% 100.00% 100.00% -
MMS send Delay 10.78 16.11 9.16 8.2 -
Jahanuma Hotel
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Section 6
Summary
• SWOT Analysis for Airtel
• Key findings
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SWOT Analysis for Airtel
STRENGHTS
• CCR
• Coverage
• FTP Throughput
WEAKNESSES
• Ping RTT
OPPORTUNITIES
• CST Improvement
• Ping Latecny
THREATS
• Idea and DOCOMO can catch up fast
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Key Findings
63
Voice:
Speech Quality: Better MOS score.
Retainability: Good 3G Voice retainability.
Data:
Latency need to be improved.
Overall Airtel is having better values in all KPIs It
needs to be sustained and bettered over a periodto time to ensure better customer experience
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Thank You