3CX – The VOIP PBX for small to medium businesses Nick Galea, 3CX CEO

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Copyright © 2002 ACNielsena VNU company

3CX – The VOIP PBX for small to medium

businesses

Nick Galea, 3CX CEO

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Agenda

•3CX intro

•IP PBX market intro

•IP PBX benefits

•How an IP PBX works

•3CX Phone System

•Become a 3CX partner!

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Company overview

•Founded 2005

•Microsoft Gold Partner

•Partnerships with leading VOIP

vendors

•Award winning software

•1000 downloads per day

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Global presence

•Offices in UK, Miami, Hong Kong &

Cyprus

•Web site in 26 languages (also

www.3cx.com.tr)

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IP PBX Estimated Market Increase

IP PBX market increase estimation2005 - 2011

$6 billion$9 billion

$19.5billion

0

5

10

15

20

25

Data based on 'Research and Markets' in 'IP PBX Market Opportunities, Strategies, and Forecasts, 2006 To 2012'

200520092011

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More IP PBX market facts

• “Replacement of old style PBXs is well

underway” (Forrester)

• “23% of large companies in the US have

deployed IP PBXs” (Forrester)

• “90% expect to complete by 2012”

(Forrester)

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IP PBX System Overview & Benefits

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How It Works – IP PBX & SIP phones

• SIP phones

• IP PBX

server –

talks SIP

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How it works – PSTN lines

• VOIP Gateway

• PSTN lines

through:

• VOIP Service

Provider

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Benefits for the business owner

•Lowers call costs! –Use Voip for international callsCalls between branch offices are FREE

•Lower up front cost of PBXLess expensive to buy & run

•Eliminate vendor lock inCheaper to expand & add features

•Increased productivity of employees

•Offer employees mobilityRetain staff and leverage staff in different locations

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IP PBX Benefits for the user

•Mobility – Use extension from anywhere

•Increase productivityIntegration with Outlook, CRM – agents can make up to 30 more calls per week

•Manage phone from Windows

Easy to setup call forwarding, conferencing

etc.

•Presence eliminates phone tag Saves several hours per week

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IP PBX benefits for IT staff

•Adding and moving extensions

easier

•Less time explaining how to use a

phone

•Easy, web based administration

•Easier to manageSoftware, not a proprietary black box

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IT Staff benefits quantified

•Each add, move takes 2 hours LESS

•-4.7 hours LESS supportPer week / IT employee

•-4.7 hours LESS administrationPer week

from “Productivity and the IPC Business Case” Sage Research Inc.

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Why choose 3CX Phone System?

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3CX Phone System overview

•Open - Based on the SIP StandardWorks with all major SIP phones, gateways and providers

•Targeted at Small to Medium

Businesses

•Low cost Including voice mail and auto attendant & call queues

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USP 1 – Runs on Microsoft Windows

•Runs on Windows XP, 2000, 2003

Server Vista & 2008 serverNo need to run Linux3CX Phone System certified on Windows Server

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USP 2 - Easy administration

• Easy to install & Manage:

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USP 3 - Windows VOIP client

• Increase mobility

and productivity:

Easily transfer calls

Indicate presence

• Works with

Inbuilt phone

Hardware SIP phone

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USP 4 – Integrates with Outlook

• Launch calls

from Microsoft

Outlook

Salesforce.com

No need to redial

number

Automatic logging

Can work with other

CRM

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USP 5 – Completely Software based

•Get faster access to new features

•Easier to scale and manage

•Integrate with your business applications

•Run on Existing Windows machine or

virtualize with Windows Hypervisor

•Backup your PBX to a DVD!

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USP 6 - User Portal

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Other features

•3CX Tunnel – tunnel all SIP traffic

over a single TCP port

•Receive faxes as PDF files –

eliminate need for fax server

•Phone provisioning for leading

phones

•Automatic configuration of

providers and gateways

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Example architecture

Office Cyprus

PSTN

Patton SN4638 (4BRI) Office London

Remote workers

Internet

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Compatible hardware

•SIP phones – Hardware or

Software3CX, Aastra, SNOM, Linksys

•VOIP Gateways for PSTN linesPatton, Vegastream, Audiocodes

•Sip trunking / VOIP providerNexvortex, Inphonex, Broadvox

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3CX Phone System – Versions

•Free editionUp to 8 simultaneous callsDesigned to win market share

•Small Business editionUp to 8 simultaneous calls - $495 - €375MWI, Presence information, 4 channels of G729, Fax, Call Park and more

•Pro editionUp to 16 simultaneous calls - $995 - €795All of Small Business features incl 8 channels of G729

•Enterprise EditionUp to 32 simultaneous calls - $1495 - €1150All of Small Business features incl 16 channels of G729

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Main Competitive Advantages -Our clients put it better than us …

“3CX allows medium-sized businesses to work on a corporate scale. Fantastic!” - David Buckley, Network Manager, NANT Ltd. UK

“We don’t understand VOIP, but we understand 3CX” - NO TOMATO advertising agency team, The Netherlands

“The 3CX Phone System is a great Windows-based PBX solution for our company. It is a cost-effective solution

which is easy to install and maintain” - Mike Faster, President, Coyote Creek Consulting, USA

“3CX scales well, and is definitely much cheaper to scale up than comparable hardware PBX” - Ryan Crompton, Systems

Administrator, ZYTO Corp., USA

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3CX Partner program

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Why partner with 3CX?

•100% channel company!

•Access to leads via our web based

portal

•Free partner support (email & chat)Via web based support system

•Free NFR key for Small Business

Edition

•Listing on our website

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Partnership requirements

•Have system already installed and configured

•Be familiar with the product

•Become first line support to customers

(including installation, configuration)

•Mention the 3CX Phone System on your

website and identify yourself as a 3CX resellerhttp://www.3cx.com/partners/index.htmlhttp://www.3cx.com/partners/program.html

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Thank you

•Thank you!

•Sign up as 3CX partner at

www.3cx.com

3CX – The VOIP PBX for small to medium businesses Nick Galea, 3CX CEO

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