39509569 HRM in Bank Alfalah and Faysal Bank

8/2/2019 39509569 HRM in Bank Alfalah and Faysal Bank

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JOB PLANNING OF BANK ALFALAH & FAYSAL

BANK.

SUBMITTED BY

MUHAMMAD HABIB ULLAH

CIIT/FA09-MBA-084/LHR.

Bank Alfalah Limited:

Bank Alfalah was established in 1997, it is a first fully private bank and having

fifth position in Pakistani banking sector. It has more than 270 branches across

the country. The Bank has highest deposits and huge paid up capital. The Bank

also offers latest products and services to their customers.

Vision: To be the premier organizations operating locally & internationally that

provides the complete range of financial services to all segments under one

roof.

Mission: To develop and deliver the most innovative products, manage

customer experience, deliver quality service that contributes to brand strength,

establishes a comprehensive advantage and enhances profitability, in this way


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providing value to the stakeholders of the bank.

Comparison of Job Analysis & HR Planning

Process in Bank Alfalah and Faysal Bank:

Job Analysis of Bank Alfalah:

Job analysis is very important task because on the basis of that many

administrative and managerial decisions are made, such as recruitment,

selection and training etc. At Bank Alfalah the job analysis is conducted when the

organization wants to open a new branch, setting up new technology or new

services etc. The purpose of job analysis is:

To collect information about the different level of activities to be performed.To collect the data about education, skills, experience, personnel qualitiesTo select the suitable person for right job

Job Analysis for Top Level Management:

The job analysis for the top management is done directly by the head office

situated at Karachi and the head office uses internal as well as external source of

recruitment to fill the vacant job accordingly. Following is one of the example of

job description and job specification of the managerial post of Bank.

Managerial Job Description:

Job Title: Branch Manager

Job Summary: Promotes banking in the community and manages branch

operations in coordination with the head office.

Tasks

Highlight the services of the bank in the community to attract people foropening their accounts to increase the bank assets.

To operate the branch in such a way that the cost of operation is minimizedand the services are maximized.

To check and issue loans on merit for the increase of bank revenues.


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Managerial Job Specification:

Experience: This job is for the trained person and should have minimum 2 years of

working experience. Previous job performance should be good.

Personality:Attractive

Qualification: MBA or MS in relevant field.

Human Resource Planning Process of Bank Alfalah:

HR Department is responsible for an effective HR planning regarding demand

and supply of employees and forecasting for these practices. The objectives ofhuman resource planning for Bank Alfalah is same like the other organizations i-e

to forecast and plan for the acquisition, retention, improvement and the utilization

of HR. At Bank Alfalah Limited, Human Resource Planning involves a decision

making in three areas of combined activities:

In the first step the Bank Alfalah make a list of requirements to the specified job

keeping in view its needs, objectives, additional human resource and skills

required, then bank is able to hire the services of right kind of person to that job.

In the second step the Bank Alfalah make plans for motivation of their employees

by giving them different sort of targets and incentives on their achievement for

bringing excellence in the performance of employees in their organization.

In the 3rd step, employee goals and the organizational goals are interlinked.

Following are the different situations for which Bank Alfalah carries out different

human resource planning.

Forecasting Employee Demand:

2 Opening a new branch

3 Setting up or starting with new technology

4 Changes in customer demand

5 New services


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Forecasting Employee Supply:

6 Transfers

7 Internal Movements (promotions)

8 Job Rotations

9 Overtime.

Faysal Bank Limited:Introduction:Faysal Bank Limited started operations in Pakistan in 1987. InitiallyFaysal Bank started functioning as an Islamic Bank but later on itconverted into normal bank and renamed as Faysal Bank Limited. Lateron in January 2002, a group entity in Pakistan i.e. Al-Faysal InvestmentBank Limited became associated and merged into the current FaysalBank. The Head Office of the bank is situated at Faysal House Shahra-

e-Faisal, Karachi.Job Analysis of Faysal Bank:For every job there is different job specification which is according tothe description of the job. But the method of its application is differentat different organization. We have taken the task of job analysis ofFaysal bank. According to our investigation, there are three differentcategories of jobs in the Faysal Bank, which are handled in differentways.

Job Analysis for Lower Staff:For lower staff there is no prescribed job description or specification.The operational manager who is the controlling authority of the lower

staff has the authority to change their job related duties with theconsultation of supervisor. If there is any job vacant at low level in theFaysal Bank, the immediate supervisor of concerned department withthe assistance of Branch Manager will transfer the relevant jobdescription and specification to the HRM Department of Faysal Banksituated at Karachi. The head office will use this written job descriptionand specification to select the right employee for Faysal Bank.

Job Analysis for Middle Staff:The branch manager who is the overall in charge of the bank, if thereis any post vacant at middle level staff which includes operationalmanager and head of all concerned department. Then the manager willgive requisition to the head office by giving job description andspecification.

Job Analysis for Top Managerial Post:In the Faysal Bank the top managerial staff is selected from theinternal sources by the head office and job analysis is directly done bythe head office.

HR Planning Process of Faysal Bank:


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These are the steps of HR planning process in Faysal Bank.

Determining the objectives (To know where they are and where theywants to go)

Defining skills required to meet objectives (To train their employeesto meet the objectives effectively and efficiently)

Determine additional human resource requirement (To determine theneed of extra work force to do the job)

Develop action to meet the anticipated HR needs. Like all other goodorganizations, HR manager of Faysal Bank also builds employmentplans which are based on the basic assumptions for employment byforecasting three things:

The supply of inside candidates

Personnel needs

The supply from outside candidates according to the bankrequirementsBy the utilization of their resources, it is checked that either there isany job placement or any expansion in their business so that new jobsare open for new candidates .All these issues are tackled by the HRmanger and their respective staff.

Comparison of Bank Alfalah and Faysal Bank:10 At Bank Alfalah the job analysis is conducted when the

organization wants to open a new branch, setting up newtechnology or new services etc. They have specific jobdescription and job specification for each post. While in FaysalBank they also conduct job analysis whenever it is needed formiddle level staff. But there is no specific job description and

specification for lower jobs.11 As far as top managerial jobs analysis are concerned, Bank

Alfalah adopt the universal way of recruitment from both internaland external sources according to the job description andspecification given by the head office. While in Faysal Bank thetop managerial post are mostly filled from internal sources fromthe persons with the required specification and job description bythe head office.

12 The Bank Alfalah gets feed back from the lower supervisory staffand also from middle level of managerial staff in the branches fortheir recruitment purpose. They provide job description and

specification to HR department where they analyze and makerecruitment with the consultation of the top managerial staff atthe head office but Faysal Bank totally relies on the HRdepartment of their bank who are responsible to keep an eye onthe requirements of different branches with their expansion andgrowth. They mostly provide the required staff from internalsources but external sources are also mobilized when suitablecandidate is not available for the job having certain specification


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and description.13 The main objective of HRM is to plan for the present and the

future of the organization.

39509569 HRM in Bank Alfalah and Faysal Bank

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