344090-USB Driver Trouble Shooting for XP

8/19/2019 344090-USB Driver Trouble Shooting for XP

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Complete Yamaha USB Driver Troubleshooting for Windows XP

After any bad MIDI/USB cables and jacks have been ruled out as culprits (byusing ith other devices! on other co"puters! sitching cables! etc#$! the

folloing steps should be perfor"ed%

Preliminary Steps

!" &ith the co"puter turned '! "ake sure that the MIDI instru"ent is alreadyturned ')! plugged into the USB MIDI interface (or cable$! and that the otherend is not plugged into the co"puter USB port yet#

NOTE: It is also a good idea to unplug any other unneeded USB devices fromthe computer, and then plug them bac in after the USB !I"I driver has beeninstalled#

#" *urn the co"puter ')#

Plugging into a Different USB Port

Because each USB port has its on address! &indos ill so"eti"es notrecogni+e the connection if it is attached to a different USB port than that hichas originally used during the USB Driver installation# 'n the other hand!&indos ill so"eti"es not recogni+e the connection even if it IS attached tothe original USB port! so plugging the cable into a different one and brosing to

the USB Driver again points &indos in the right direction and solves theproble",

!" -onnect the .a"aha USB MIDI interface (or cable$ a different USB port onthe co"puter# *he co"puter screen auto"atically displays the &elco"e to theound )e 0ardare &i+ard1 screen#

NOTE: On some older computers, the USB port may need to be $enabled% in thecomputer BIOS settings# If the $Ne& 'ard&are (i)ard% screen does not appear,contact the computer manufacturer for steps re*uired to enable the USB port inthe BIOS#

#" If the screen says! -an &indos connect to &indos Update to search forsoftare21! click the radio button to the left of )o! not this ti"e1#

$" -lick the %&e't( button#

)" -lick the radio button to the left of Install fro" a list or specific location(Advanced$1#


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*" -lick the %&e't( button#

+" -lick the radio button to the left of Search for the best driver in theselocations#1#

," -heck the bo3 to the left of

Include this location in the search,1#

-" Brose to the folder here the USB driver files ere stored#

." If an error "essage appears saying that a disk is needed! brose to the driverlocation again fro" the current screen#

!/" -lick the %&e't( button# *he i+ard installs the softare#

!!" 'nce the installation has co"pleted! click the %01&1S2( button#

!#" After a fe seconds! the Syste" Settings -hange1 screen is displayed# 4jectany floppy disks! if necessary! and click the %Yes( button to restart theco"puter#

Deleting 3ultiple 1nstalls of Yamaha USB 31D1 Driver

&hen initially installing the .a"aha USB MIDI Driver on a co"puter running&indos 5666 or &indos 78! a user "ay have an incorrect setting on theco"puter or connected USB MIDI device9 thinking that the driver as installedincorrectly! they "ay atte"pt to re:install the driver "ultiple ti"es! hich can

cause further proble"s ith the devices recogni+ing each other# If a co"puter has had devices installed and is no having proble"s! use the folloing steps todelete the duplicate drivers,

!" -lick on the %Start( "enu button#

#" Select ;un%1#

$" *ype 4md5e'e1 in the 'pen,1 indo#

)" -lick the %67( button#

*" In the ne co""and indo type,

set devmgr8show8nonpresent8devi4es9!

+" 8ress the :;nter


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-" 8ress the :;nter


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!!" Under =Sound! video and ga"e controllers=! there should be a list of drivers#If =.a"aha USB MIDI Driver= is in the list! re"ove it by right:clicking on it andselecting =U)I)S*A@@=#

!#" -lick the %67( button#

!$" &hen the screen co"es on asking if you ant to restart the co"puter! clickthe %&o( button#

!)" Shut don the co"puter co"pletely#

!*" Unplug the .a"aha USB MIDI interface (or cable$ fro" the co"puter USBport#

Deleting the Yamaha >31D1?USB Driver@ i4on from the Control Panel s4reen

!" @eft:click on the &indos %Start( button in the loer left corner#

#" Select Search1#

$" -lick on All files and folders1#

)" In the indo belo All or part of the file na"e,1! type #cpl1#

*" -lick on the %Sear4h( button# *here ill be "any #cpl files displayed! possibly including "ultiple 3gusb#cpl1 files#

+" &hen the search has finished! find the 3gusb#cpl1 file to the left of-,&I))*syste"51 or -,&indossyste"51! then right:click on it anddelete it! in order to delete the .a"aha MIDI:USB Driver1 icon fro" the-ontrol 8anel screen#

NOTE: The remaining $+gusb#cpl% files may be deleted if it is desired to removeall remaining amaha soft&are#


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=emoving the Yamaha USB Driver 0iles from the Windows XP =egistry

After a .a"aha USB driver has been "anually re"oved fro" Device Manager in&indos! there "ay so"eti"es still be so"e leftover files in the &indos;egistry hich can cause conflicts or other proble"s# Since there is no actual

uninstall progra" for .a"aha USB drivers! it "ay be necessary to re"ove thesefiles fro" the &indos ;egistry! in order to co"pletely uninstall the driver#

(-.NIN/: The follo&ing steps have the potential to delete some files that areneeded for the (indo&s operating system to run properly# If the user chooses to

perform these steps, it &ill be at their o&n ris# amaha is not responsible for any problems &ith (indo&s that this may cause#

0irstA Ba4 up the Settings in the Windows XP =egistry

!" -lick the &indos %ST=T( "enu button#

#" Select =;un=#

$" -lick in the ='pen,= indo and type =regedit=#


*" Select the =ile= "enu fro" the "enu bar#

+" Select =43port%= fro" the "enu drop:don list#

," )a"e the backup file,

4aba4up8 (put today@s date hereA with no parenthesis$-" Save the file as *ype, regfileC#reg1#

To Eoad the Ba4up 0ile Ba4 in Fif &e4essary"


#" Select =;un=#



*" -lick My -o"puter1 in the left colu"n#


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+" Select the =ile= "enu fro" the "enu bar#

," Select =I"port%= fro" the "enu drop:don list#

-" *ype,

4aba4up8 (the date originally inputA with no parenthesis$

." @oad the file as *ype, regfileC#reg1#

=emove Yamaha files from the Windows XP =egistry


#" Select =;un=#



*" Select the =4dit= "enu fro" the "enu bar#

+" Select =ind= fro" the "enu drop:don list#

," -lick in the =ind hat,= indo and type =ya"aha usb=#

-" -lick the

%0ind &e't( button# *he co"puter ill no search the ;egistry#

." or each ite" highlighted in blue! right:click on it and delete it#

!/" 8ress the :0$


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*" Under the heading! 4nter a Geyord or Model )u"ber1! type HFeneric USB#

+" -lick the %SUB31T( button#

," -lick on the link for Feneric USB Driver1 for &in 78/5666#

-" -lick the %SG;( button#

." Brose to the &indos 78 Desktop on the co"puter#

!/" -lick the %SG;( button#

!!" Fo to the &indos 78 Desktop and click on the USB 78 56661 icon#

!#" Brose to a desired folder (to save the driver files into$#

!$" -lick the %UnHip( button#

!)" -lick the %67( button#

!*" -lose the &inJip Self:43tractor1 indo#

Preliminary Windows XP Settings

!" -lick the S*A;*1 "enu at the botto" left corner of the &indos 78 Desktop#

#" -lick on =-ontrol 8anel=#

$" If Sitch to -lassic #

)" Double:click the =Syste"= icon#

*" -lick the 0ardare1 tab#

+" -lick the %Driver Signing( button#

," -lick the radio button to the left of Ignore K Install the softare anyay and don1task for "y approval1#

-" -lick the %67( button#

." -lick the Advanced1 tab#

!/" -lick the %Settings( button in the 8erfor"ance1 section#


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!!" -lick the Advanced1 tab in the 8erfor"ance 'ptions1 indo#

!#" -lick the radio button to the left of Background services1#

!$" -lick the %67( button#

!)" -lick the %67( button again#

1nstalling the Yamaha USB 31D1 Driver for Windows XP

!" -onnect the .a"aha USB MIDI interface (or cable$ to the co"puter USB port#*he co"puter screen auto"atically displays the &elco"e to the ound )e0ardare &i+ard1 screen#

NOTE: On some older computers, the USB port may need to be $enabled% in the

computer BIOS settings# If the $Ne& 'ard&are (i)ard% screen does not appear,contact the computer manufacturer for steps re*uired to enable the USB port inthe BIOS#

#" If the screen says! -an &indos connect to &indos Update to search forsoftare21! click the radio button to the left of )o! not this ti"e1#

$" -lick the %&e't( button#

)" -lick the radio button to the left of Install fro" a list or specific location(Advanced$1#

*" -lick the %&e't( button#

+" -lick the radio button to the left of Search for the best driver in theselocations#1#

," -heck the bo3 to the left of Include this location in the search,1#

-" Brose to the folder here the USB driver files ere stored#

." If an error "essage appears saying that a disk is needed! brose to the driverlocation again fro" the current screen#

!/" -lick the %&e't( button# *he i+ard installs the softare#

!!" 'nce the installation has co"pleted! click the %01&1S2( button#

!#" After a fe seconds! the Syste" Settings -hange1 screen is displayed# 4jectany floppy disks! if necessary! and click the %Yes( button to restart the


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co"puter#

Sele4ting the USB Port for the 31D1 3usi4 Playba4 Devi4e

!" -lick the S*A;*1 "enu at the botto" left corner of the &indos 78 Desktop#

#" -lick on =-ontrol 8anel=#

$" If Sitch to -lassic #

)" Double:click the =Sounds and Audio Devices= icon#

*" -lick the Audio1 tab#

+" In the MIDI "usic playback1 section! click the drop:don arro button on theDefault device1 drop:don list bo3#

," -lick once on .a"aha USB 'U* 6:E1 to highlight it#

NOTE: This may appear as $010%, 210, etc#, if other USB devices are connected#

-" -lick the %67( button to enable the driver#

." -lose the -ontrol 8anel1 indo#

*he .a"aha USB:MIDI Driver is no properly set up in &indos 78# *o use theUSB device ith a &indos 78 softare progra"! see the progra" oner1s"anual! and "ake sure that the MIDI I)1 and MIDI 'U*1 settings of the progra"are both set to .a"aha USB1#

Gerifying and Updating the Computer 3otherboard B16S

If proble"s are still encountered! the proble" "ay be that the "otherboard of theco"puter needs to be updated#

!" ind out the co"puter "otherboard "anufacturer! "odel nu"ber! and BI'Sversion#

#" Fo to the "otherboard "anufacturer &eb site! and check the latest BI'Sversion for the specific "otherboard "odel# If your "otherboard does nothave the latest BI'S version! donload the BI'S update and install it#

$" ;eboot the co"puter#


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&oise Problems when using USB Conne4tion for 31D1 Data Communi4ation

Microsoft -orporation has confir"ed that a noise proble" "ay occur hen USBaudio devices are used for audio playback under &indos 78# A ne update thatcures this proble" has been released by Microsoft# or "ore detailed

infor"ation! please visit the folloing link,

http,//support#"icrosoft#co"/support/kb/articles/L6/5/E#asp

dditional sour4es of &oise on PC and 3a4intosh Computers

)oise "ay so"eti"es be induced into the audio output of a co"puter syste" viaa USB connection! due to the configuration of the co"puter USB ports# *hisnoise is often e3acerbated hen the co"puter "ouse is "oved# *his could be anindication that the "ouse is interrupting the USB port currently being used by the

attached MIDI device#

*he proble" can often be solved by plugging the USB MIDI device into adifferent co"puter USB port# *his is easier to troubleshoot on 8-=s! because theytypically have "ore free USB ports to choose fro"9 Macs "ay so"eti"es onlyhave a couple# -o"puters reLuiring "ore USB ports "ay be able to add the"via a USB e3pansion card#

)'*4, A USB hub is not reco""ended because the hub connections si"plyshare a single USB port on the co"puter#

&ith MIDI devices that have regular MIDI jacks in addition to the USB MIDI jack!the noise proble" can can be resolved by using a non:USB MIDI interface! suchas a dedicated co"puter MIDI interface card! serial port! joystick port! or "@A)connection#
http://support.microsoft.com/support/kb/articles/q307/2/71.asphttp://support.microsoft.com/support/kb/articles/q307/2/71.asp

344090-USB Driver Trouble Shooting for XP

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