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Page 1 of 2 TARAKA RAJA KUMAR M PLOT NO 69,70, FLAT NO 501, BHAGAWAN RESIDENCY, BANDARI LAYOUT NEAR HANUMAN TEMPLE, NIZAMPET VILLAGE,HYDERABAD HYDERABAD - 500072 ANDHRA_PRADESH CIOU Code : APRI50005 Your Reliance CDMA Mobile No. 9396199899 μ P ¥`V5¶ 000000005000056010561013 Dear Sir / Madam, We are delighted to welcome you to the Reliance Communications family, the youngest and fastest growing telecommunication company in India. At Reliance Communications, we continuously strive to enrich the lives of our customer through innovative and delightful products and service experiences. Our constant endeavor is to achieve customer delight by enhancing the productivity of the enterprises and individuals we serve. We request you to make a note of some important information that will be useful in operating your Reliance CDMA Mobile services. Your Reliance CDMA Mobile Number : 9396199899 Your Tariff Plan is : PLATINUM225 Account ID/Relationship Number : 500005601056 Your Bill cycle day : 05 ( Your monthly bill will be generated on the 05 of every month) Bill Due Date : 23-Oct-13 Your call charges applicable are : (Value in Rs.) Plan Name PLATINUM225 Monthly Charges 225 RWORLD-L0 Subscription Charges 0 MMS Monthly Subscription Charges 0 National Roaming Rental 0 Reliance Netconnect Monthly Charges 0 Total Monthly Charges 225 Free Usage - - Service Tax as applicable would be levied. Tariff Plan PLATINUM225 - Call Rates ** Call Types Reliance CDMA Reliance FW/Fixed Reliance GSM Offnet Mobile Offnet Fixed Pulse Rate 60 sec Local 0.30 0.30 0.30 0.30 0.80 STD 1.25 1.25 1.25 1.25 1.25 Roaming Incoming 0.75 - - - - Local Roaming 1.00 1.00 1.00 1.00 1.00 STD Roaming 1.50 1.50 1.50 1.50 1.50 Tariff Plan PLATINUM225 - SMS Rates ** SMS Types Reliance CDMA Reliance FW/Fixed Reliance GSM Offnet Mobile Offnet Fixed Local SMS 0.30 0.30 0.30 0.30 0.30
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Page 1 of 2
TARAKA RAJA KUMAR MPLOT NO 69,70, FLAT NO 501, BHAGAWAN RESIDENCY, BANDARILAYOUTNEAR HANUMAN TEMPLE, NIZAMPET VILLAGE,HYDERABADHYDERABAD - 500072ANDHRA_PRADESHCIOU Code : APRI50005
Your Reliance CDMA Mobile No. 9396199899
µ P ¥`�V��5¶000000005000056010561013
Dear Sir / Madam,
We are delighted to welcome you to the Reliance Communications family, the youngest and fastest growing telecommunicationcompany in India.
At Reliance Communications, we continuously strive to enrich the lives of our customer through innovative and delightful productsand service experiences.
Our constant endeavor is to achieve customer delight by enhancing the productivity of the enterprises and individuals we serve.
We request you to make a note of some important information that will be useful in operating your Reliance CDMA Mobileservices.
Your Reliance CDMA Mobile Number : 9396199899
Your Tariff Plan is : PLATINUM225
Account ID/Relationship Number : 500005601056
Your Bill cycle day : 05 ( Your monthly bill will be generated on the 05 of every month)
Bill Due Date : 23-Oct-13
Your call charges applicable are : (Value in Rs.)
Plan Name PLATINUM225
Monthly Charges 225
RWORLD-L0 Subscription Charges 0
MMS Monthly Subscription Charges 0
National Roaming Rental 0
Reliance Netconnect Monthly Charges 0
Total Monthly Charges 225
Free Usage -
- Service Tax as applicable would be levied.
Tariff Plan PLATINUM225 - Call Rates **
Call Types Reliance
CDMA
Reliance
FW/Fixed
Reliance
GSM
Offnet
Mobile
Offnet
Fixed
Pulse Rate 60 sec
Local 0.30 0.30 0.30 0.30 0.80
STD 1.25 1.25 1.25 1.25 1.25
Roaming Incoming 0.75 - - - -
Local Roaming 1.00 1.00 1.00 1.00 1.00
STD Roaming 1.50 1.50 1.50 1.50 1.50
Tariff Plan PLATINUM225 - SMS Rates **
SMS Types Reliance
CDMA
Reliance
FW/Fixed
Reliance
GSM
Offnet
Mobile
Offnet
Fixed
Local SMS 0.30 0.30 0.30 0.30 0.30
Page 2 of 2
STD SMS 0.30 0.30 0.30 0.30 0.30
ISD SMS - - - 5.00 5.00
** For ISD Call Rates contact *222/Reliance Communications Outlet.
** Free Usage/Discounts, if any, are reflected in discounts section.
*** Addon Pack rates overrides Plan call rates.
Estimated BIll:(in Rs.) (9396199899)
Monthly Minutes of Usage 100 200 300 400 500 600
Estimated Monthly Bill 277 306 335 380 441 502
Credit Limit:
Your Default Credit Limit is : 1000
Your Credit Limit shall be revised on the basis of two parameters: -
• Your usage and subsequent bill payment pattern
• The information as furnished in the Customer Application Form and /or any deposit paid for increase in credit limit by you
Payment of your bill can be made by:
Online payment: This can be done securely by visiting our site www.rcom.co.in
You can choose to pay from:
Instant Pay: <Instant pay allows you to make payments without registration. To use this option visit www.rcom.co.in
Register and Pay: By Registering you create your account which is secured by Pass word. You can view all your bill details.
To use this option visit http://myservices.relianceada.com/launchAMSS.do
Automated Phone Payment: Reliance Customer care Automated Phone Payment Service helps you make payment over phone.
For Reliance Mobile Bills: Dial *222 and you will hear Welcome Call > Options to select Language > Main Menu Select Option
1>Select Option 1>Select Option 2 >Select Option 2 and you can make your Bill Payment.
For HSD Bill payment: Dial our Toll Free number 180030005555. You will hear the Welcome call<select language><press 1 if
existing user else Press 2><enter you 10 digit data card number> and follow further IVR instructions.
For enquiries please call *222 (Charges of 50 paise per 3 minute applicable). For Request & Complaints call our TOLL FREE Number198.
We once again welcome you to Reliance Communications ever growing subscriber family and look forward to a life time relationship with
you.
Thanking you and assuring you of our best services at all times.
Warm regards,
Mr. Vivek GangwarHead - Customer ServiceReliance Communications Limited
Relationship No. :500005601056
Bill Period :19-09-2013 to 04-10-2013
Bill Date :05-Oct-13
Bill No. :325376938417
Tariff Plan Name :PLATINUM225
Credit Limit :Rs. 1000/-
Summary of Current Charges Amount(Rs.)
1. Monthly Rental 120.00
2. Voice Call Charges 94.65
3. SMS Charges 0.30
4. Discounts -53.63
Subtotal 161.32
5. Taxes 19.94
Total Current Charges 181.26
This Statement has been issued by Reliance Communications Services-a Division of Reliance
Communications Infrastructure Ltd ; For its dues and services provided to you by Reliance
Communications Ltd; Thane Belapur Road, KoparKhairane, Navi Mumbai -400710.(Service- Tax
Registration No. AACCR7832CST001) and Reliance Communications Infrastructure Ltd; Thane
Belapur Road, KoparKhairane, Navi Mumbai - 400710. (Service- Tax Registration No.
AACCS2157HST002). Service Tax Category - Telecommunication Service.
Your Nearest Payment
Locations
1 . 22-1-81/2, Sree Nivasam,Shop Nos. 6 & 7, Soubhagyanagar Colony, Kukatpally - 500072, , , Secunderabad, ANDHRA PRADESH-500072
Other Bill Payment Options
Pay Online through your
Bank/Credit Card Log on to
www.Rcom.co.in>View&Pay>
Mobile&Hello>Sign Up
Register for ECS/CCSI.
To sign Up visit your
nearest Webworld
Pay online instantly
without registering on
rcom.co.in
Payment ThroughIVR
Just Dial *222
Your payment slip (Please attach this payment slip along with your payment)
PAYMENT SLIP
Relationship No : 500005601056 Bill No : 325376938417 Due Date : 23-Oct-13
TARAKA RAJA KUMAR MYour Reliance CDMA Mobile No. 9396199899
Total Amt Due: 181.00 Amount payable after due date is : 281.00
Cash Cheque Demand Draft Cheque/D.D. No : Date : Amount :
Drawn on
Crossed Cheque/DD Payable at Par in favour of RCIL A/C RIS500005601056 *Outstation cheque not accepted
Regd. Off. : Reliance Communications Limited, H Block, 1st Floor, Dhirubhai Ambani Knowledge City, Navi Mumbai 400710, Maharashtra, India.
___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ __ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ____ ____ ___ ___ ___ ___ ___ ___ ___ ___ ___ __ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ __ __ __ ___ ___ ___ ___ ___ ___ ___ __ __ ___ ___ ___ ___ ___ --__ __ ___ ___ ___ ___ ___- - __ __ ___ _
Your Reliance Communications Bill
TARAKA RAJA KUMAR MPLOT NO 69,70, FLAT NO 501, BHAGAWAN RESIDENCY, BANDARILAYOUTNEAR HANUMAN TEMPLE, NIZAMPET VILLAGE,HYDERABADHYDERABAD - 500072ANDHRA_PRADESHCIOU Code : APRI50005
Your Reliance CDMA Mobile No. 9396199899
000000005000056010561013
Previous Dues Payments Adjustments Current Charges Total Amount Due Due DateAmount Payable
After Due Date
0.00 - 0.00 + 0.00 + 181.26 = 181.00 23-Oct-13 281.00
µ P ¥`�V��5¶
µ P ¥`�V £%7i8Ap ¡�±���'¶000000005000056010560003253769384170000181.00
________________________________________________________________________________________________________________________________________
Terms & Conditions
1. Reliance Mobile/Hello customers for redressal of your complaints please dial 198(toll free) or *222 for any queries about our products or services from Reliance phone.
You can also reach us on 30333333 from any other phone and J&K customers can dial 9018090180 or write us by email at [email protected]. For
Reliance Netconnect Call on *355/1800-3000-5555, Email at: [email protected] / [email protected]. For Reliance Blackberry
Call on *389(tollfree) from Blackberry phone or 1800-3000-8989 or write us by Email at:[email protected].
2. Our endeavor is to resolve your complaints at your first point of contact, however if you are not satisfied with resolution provided by our Complaint Cell, you can
register your appeal with the appellate authority in your circle in writing along with the Complaint number provided by the Complaint cell for resolution. The
complaint will be resolved within 33 days from the date of filling written appeal with the Appellate Authority : Mr. Sandip Brahmankar,Reliance Communications
Ltd, Reliance House, 4th Floor, Plot No : 38, Phase II, Hitec City, Madhapur, Hyderabad - 500081.Phone : 18602002011.Email :
[email protected], Fax : 040-30332336. From Monday to Saturday between 9.30a.m. to 6.00p.m. (excluding public holidays, 1st & 3rd
Saturday and national holidays.).
3. To change your billing address, Please visit your nearest Reliance Communication store to submit request and proof of your new billing address.
4. Late Fee :-Payment of bills on time would ensure a good credit rating and continuous services .Please make the payment by due-date to avoid charging of late fee.
Late payment Charges will be levied @2.5% per month or Rs. 100/- , whichever is higher.
5. Now enjoy quick & easy access to your account information, create & monitor requests / complaints online; all using your personalized login ID & password. To
register, logon to our website www.rcom.co.in.
6. Important Information:
a. No migration fee is chargeable for migration to any Bill Plan.
b. No increase in any item of the tariff for a period of 6 months from the date of enrolment under any tariff plan.
c. No Charges will be levied for any services without your explicit consent.
d. To avoid unwanted telemarketing calls Please register your phone no. in NDNC Registry- call 1909 or SMS START 0 on 1909.
e. Incase of permanent disconnection your security deposit will be refunded within 60 days of disconnection, failing which you shall be paid an interest @ 10% per
annum.
f. RCOM has full rights to change the terms and conditions applicable to tariff plan from time to time.
g. Reliance GSM does not include calls made to Reliance GSM services in the following states :- Assam, North East (Manipur, Meghalaya, Arunachal Pradesh,
Nagaland, Mizoram, Tripura), Bihar, Jharkhand, Madhya Pradesh, Chattisgarh, Himachal Pradesh, Orissa and West Bengal (including Kolkata).
h. 3G Mobile Internet Charges for 3GRNC_PAYG plan is 10p/10KB for first 50MB usage and beyond 50MB 1p/10 KB (within one Billing Period).
i. SMS containing more than 160 characters for GSM and 140 for CDMA (including space, numbers, special characters etc.) shall be charged more than one SMS.
Benefit of any Plan/Pack is applicable upto 3000 SMS per month. All additional SMS will be charged: Local @ Re.1/- , STD @ Rs. 1.5/- and ILD @ Rs. 5/-
j. *222 is chargeable @ 50 paise per 3 minutes only on agent assistance.
Page : 2 of 3
Relationship No. : 500005601056
Bill Date : 05-Oct-13
Bill No : 325376938417 TARAKA RAJA KUMAR M Your Reliance CDMA Mobile No. 9396199899
Voice Plan : PLATINUM225
RWorld Plan : L0
Reliance Netconnect Plan : RNC_PAYG
Deposits
Date Description Phone No. Amount
19/09/2013 SECURITY DEPOSIT 9393741213 300.00
Tariff Plan PLATINUM225 - Call Rates **
Call Types Reliance
CDMA
Reliance
FW/Fixed
Reliance
GSM
Offnet
Mobile
Offnet
Fixed
Pulse Rate 60 sec
Local 0.30 0.30 0.30 0.30 0.80
STD 1.25 1.25 1.25 1.25 1.25
Roaming Incoming 0.75 - - - -
Local Roaming 1.00 1.00 1.00 1.00 1.00
STD Roaming 1.50 1.50 1.50 1.50 1.50
Tariff Plan PLATINUM225 - SMS Rates **
SMS Types Reliance
CDMA
Reliance
FW/Fixed
Reliance
GSM
Offnet
Mobile
Offnet
Fixed
Local SMS 0.30 0.30 0.30 0.30 0.30
STD SMS 0.30 0.30 0.30 0.30 0.30
ISD SMS - - - 5.00 5.00
** For ISD Call Rates contact *222/Reliance Communications Outlet.
** Free Usage/Discounts, if any, are reflected in discounts section.
*** Addon Pack rates overrides Plan call rates.
Discounted Usage Summary
Usage Description Opening
Balance
Discounted
Units
Consumed
UnitsCarry
Forward
Voice Local Usage 0 Rs 53.33 Rs 53.33 0
Local and STD SMS 0 Rs 53.33 Rs 0.30 0
1.Monthly Rental Charges for Period Amount
Monthly Rental Charges 19-09-2013 to 04-10-2013 120.00
Total 120.00
2.Voice Call Charges From Home Location Units Amount
Non Discounted Usage
Local Calls 298 93.40
STD Calls 1 1.25
Total usage before cash discount 299 94.65
Voice Local Usage -53.33
Total 299 41.32
3.SMS Charges Units Amount
Non Discounted Usage
Local 1 0.30
Total usage before cash discount 1 0.30
Local and STD SMS -0.30
Total 1 0.00
4.Taxes Amount
Service Tax @12% 19.36
Edu Cess @2%(On Service Tax) 0.39
SHE Cess @1%(On Service Tax) 0.19
Total 19.94
Current Charges Amount
Total 181.26
Local Voice Calls From Home Location
Date Time Number Duration Units Amount
19-09 16:56:44 9908056419 0:19 1 #0.00
________________________________________________________________________________________________________________________________________
Page : 3 of 3
Relationship No. : 500005601056
Bill Date : 05-Oct-13
Bill No : 325376938417 TARAKA RAJA KUMAR M Your Reliance CDMA Mobile No. 9396199899
Local Voice Calls From Home Location
Date Time Number Duration Units Amount
20-09 08:04:32 8019759124 4:43 5 #0.00
20-09 10:44:54 04030889901 0:01 1 #0.00
20-09 10:48:44 04030889901 0:01 1 #0.00
20-09 11:20:04 9666023456 2:19 3 #0.00
20-09 14:13:46 04042607903 1:36 2 #0.00
20-09 16:05:59 9392590003 0:58 1 #0.00
20-09 16:12:33 9347290003 1:06 2 #0.00
20-09 16:30:44 9949649992 1:45 2 #0.00
21-09 11:04:45 7382929636 1:07 2 #0.00
21-09 17:02:24 8019767918 2:07 3 #0.00
22-09 10:53:46 09393117122 17:50 18 #0.00
22-09 21:32:16 9491227276 13:50 14 #0.00
23-09 10:01:31 00919160345009 0:29 1 #0.00
23-09 11:37:18 09247340512 2:38 3 #0.00
23-09 16:19:31 9849905261 0:26 1 #0.00
24-09 08:46:13 08019767918 0:59 1 #0.00
24-09 10:59:55 8977032226 0:48 1 #0.00
24-09 11:04:37 9703990780 11:39 12 #0.00
24-09 11:16:35 9703990780 22:34 23 #0.00
24-09 14:30:35 9703990780 2:31 3 #0.00
24-09 14:33:20 9703990780 0:10 1 #0.00
24-09 16:49:47 00919160345009 0:59 1 #0.00
24-09 16:51:12 00919160345009 0:58 1 #0.00
24-09 16:52:27 00919160345009 0:58 1 #0.00
24-09 16:53:46 00919160345009 0:58 1 #0.00
24-09 17:55:16 00919160345009 0:56 1 #0.00
25-09 11:08:28 9642257700 2:54 3 #0.00
25-09 16:24:47 8500716372 7:25 8 #0.00
25-09 21:22:10 8019759124 9:41 10 #0.00
26-09 11:05:59 08019767918 1:08 2 #0.00
26-09 11:14:01 08019767918 0:58 1 #0.00
26-09 11:24:58 08019767918 0:24 1 #0.00
26-09 12:47:03 04064640909 0:35 1 #0.00
26-09 12:48:05 00919160345009 0:47 1 #0.00
26-09 15:44:35 09160345009 0:25 1 #0.00
26-09 15:46:08 09160345009 0:21 1 #0.00
26-09 15:46:53 08019767918 0:18 1 #0.00
26-09 15:51:01 08019767918 0:10 1 #0.00
26-09 15:52:42 08019767918 0:46 1 #0.00
26-09 16:31:59 04024758409 0:22 1 #0.00
26-09 17:38:09 8019759124 0:24 1 #0.00
26-09 18:41:14 00919160345009 0:51 1 #0.00
26-09 21:29:26 08019767918 1:46 2 #0.00
26-09 21:35:07 08019767918 1:28 2 #0.00
26-09 21:37:24 08019767918 2:43 3 #0.00
26-09 21:48:23 00919703990780 8:57 9 #0.00
27-09 11:07:13 08096151694 5:23 6 #0.00
27-09 11:13:25 09393117122 2:14 3 #0.00
27-09 11:23:48 09393117122 0:18 1 #0.00
27-09 11:25:20 8500716372 3:38 4 #0.00
27-09 11:32:13 09393117122 5:44 6 #1.27
27-09 12:46:07 09393117122 6:13 7 2.10
28-09 08:12:50 8019759124 12:39 13 3.90
28-09 11:44:12 9550190109 0:24 1 0.30
28-09 12:53:21 04024052267 0:32 1 0.80
28-09 18:32:19 00919703990780 24:28 25 7.50
28-09 21:34:59 8019759124 1:07 2 0.60
29-09 18:46:10 00919703990780 0:44 1 0.30
30-09 08:15:50 08019767918 4:34 5 1.50
30-09 08:20:41 08019767918 6:07 7 2.10
30-09 10:07:45 08019767918 2:08 3 0.90
30-09 13:03:43 04024052267 3:05 4 3.20
30-09 13:28:52 8008403635 0:46 1 0.30
01-10 10:32:52 08096151694 20:01 21 6.30
01-10 19:16:12 08096151694 6:39 7 2.10
Local Voice Calls From Home Location
Date Time Number Duration Units Amount
01-10 21:01:04 09293456324 1:11 2 0.60
01-10 21:07:54 09866839788 1:46 2 0.60
02-10 16:58:07 09290831231 0:15 1 0.30
02-10 17:02:32 09290831231 0:14 1 0.30
03-10 10:19:40 09701172333 0:16 1 0.30
03-10 13:02:28 09000838050 2:13 3 0.90
03-10 14:45:14 7842718273 0:27 1 0.30
03-10 15:48:07 09393117122 2:24 3 0.90
03-10 15:55:29 09393117122 4:04 5 1.50
04-10 11:59:11 9885243979 0:06 1 0.30
04-10 17:28:15 9059297260 1:44 2 0.60
04-10 17:57:08 9885173455 0:19 1 0.30
Total 298 40.07
STD Voice Calls From Home Location
Date Time Number Duration Units Amount
20-09 10:26:40 09018090180 0:20 1 1.25
Total 1 1.25
Calls marked with '#' are discounted Calls
