33rdrd Annual Southeastern WorkKeys Annual Southeastern WorkKeys ConferenceConference

33rdrd Annual Southeastern WorkKeys Annual Southeastern WorkKeys ConferenceConference

Don CarstensenDon CarstensenVice PresidentVice President

Business Development and MarketingBusiness Development and MarketingACT, Inc.ACT, Inc.

No More Applause for No More Applause for Predicting Rain—Only for Predicting Rain—Only for

Building ArksBuilding Arks

People seldom improve People seldom improve when they have no other when they have no other model but themselves to model but themselves to

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GoldsmithGoldsmith

People seldom improve People seldom improve when they have no other when they have no other model but themselves to model but themselves to

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GoldsmithGoldsmith

What I’ve Learned…What I’ve Learned…What I’ve Learned…What I’ve Learned…I’ve learned that you can’t hide a piece of broccoli in a glass of milk.

-Age 7

I’ve learned that it’s easier to stay out of trouble than to get out of trouble.-Age 14

I’ve learned that you can do something in an instant that will give you a heartache for life. -Age 27

I’ve learned that wherever I go, the world’s worst drivers have followed me there. -Age 29

I’ve learned that marrying for money is the hardest way of getting it.-Age 42

I’ve learned that you can’t expect your children to listen to your advice and ignore your example. -Age 51

If the rate of change on the outside exceeds the rate of change on the inside, the end is near.

Jack Welch Former Chairman and CEO

General Electric Corp.

If the rate of change on the outside exceeds the rate of change on the inside, the end is near.

Jack Welch Former Chairman and CEO

General Electric Corp.

Information for Life’s Transitions

TM

WorkKeys System Related WorkKeys System Related DevelopmentsDevelopments

WorkKeys System Related WorkKeys System Related DevelopmentsDevelopments

• Internet delivered assessments

• Personal Skills Assessments

• National Certificate System Development

• Expanded Research Agenda

• Contextualized Healthcare Sector Assessments

The ChallengeThe Challenge

Four DisconnectsFour Disconnects

The ChallengeThe Challenge

Four DisconnectsFour Disconnects• Skills

• Plans and Needs

• Supply and Demand

• Consensus

• Skills

• Plans and Needs

• Supply and Demand

• Consensus

Information for Life’s Transitions

TM

Certification

Certificate Registry

Talent Bank

Job Bank

Verifies that an individual has the foundational skills necessary to be successful entering employment or a training program.

An Internet-based system that allows an individual to view WorkKeys scores, apply for a certificate, and order paper copies, as well as enabling employers to verify that an individual has a certificate.

Individuals who qualify for a certificate can use the Talent Bank to post credentials for employers and search job postings in a national job database.

Employers who utilize the certificate can post job opportunities and search for qualified candidates.

TrainingTraining is available to permit individuals to upgrade their skill levels.

How Might We Proceed?How Might We Proceed?How Might We Proceed?How Might We Proceed?

1. Establish the need2. Gain the leadership of the business community

Seven Steps:Seven Steps:Seven Steps:Seven Steps:

Information for Life’s Transitions

TM

• Influence the knowledge supply chainInfluence the knowledge supply chain

• Increase pool of skilled job applicantsIncrease pool of skilled job applicants

• Addresses the need for documenting Addresses the need for documenting workforce preparationworkforce preparation

• Potential of WorkKeys System beyond Potential of WorkKeys System beyond Certificate (Personal Skills Assessments)Certificate (Personal Skills Assessments)

Benefits for EmployersBenefits for Employers

Information for Life’s Transitions

TM

Employer Adoption Use ModelEmployer Adoption Use Model

Focus Shifting to WorkKeys Focus Shifting to WorkKeys SystemSystem

(Major benefit to employer with modest costs)

Selection Using Certificate Levels and Assessment Results

Training/ Development

Focus on CredentialFocus on Credential(Low cost to employer, no out-of-pocket expense. Significant benefit to community and substantial

benefit to employer)

Total WorkKeys System

Implementation

Focus on WorkKeys SystemFocus on WorkKeys System(Significant benefit to employer and employer’s

workforce performance with commensurate cost)

National Certificate

Information for Life’s Transitions

TM

3.3. Establish the leadership groupEstablish the leadership group4.4. Create a vision statement for the initiativeCreate a vision statement for the initiative5.5. Create the skills development modelCreate the skills development model6.6. Build the infrastructure to support project Build the infrastructure to support project

implementationimplementation7.7. Develop a strategic planDevelop a strategic plan

How Might We Proceed?How Might We Proceed?How Might We Proceed?How Might We Proceed?

Seven Steps:Seven Steps:Seven Steps:Seven Steps:

What More Can Be Said What More Can Be Said About Change?About Change?

What More Can Be Said What More Can Be Said About Change?About Change?

• It’s constantIt’s constant

• It’s acceleratingIt’s accelerating

• It’s uncomfortableIt’s uncomfortable

• It’s exhilaratingIt’s exhilarating

• It’s challengingIt’s challenging

• It’s demandingIt’s demanding

• It’s necessary!It’s necessary!