2Share Company Profile v3.2

Your Partner In Success!

Company Profile v3.2

About Us

Introduction

Why 2Share?

Our Mission

Our Vision

2Share is an entity owned by Emerging Technology Company based in Riyadh, Saudi Arabia and is operational from 2007. 2Share has a vision to bring technology solutions that are successful globally to the region and customize them for local market. 2Share has provided solutions to Ministries, Councils and Government bodies, Telecom operators, Airport and Travel industry, Healthcare, and Banking & Finance institutions in Saudi Arabia and Middle-East region.

2Share’s mission is to maintain its position as the main player in the area of hosting the voice technologies, interactive contact centers and the added value of the landline and mobile services.

2Share strives to be the leading customer services provider in the region.

2Share provides the infrastructure and applications that allow the maximum interactivity between the service, content providers and the end-user. We conceptualized the first Interactive Voice Portal in Saudi Arabia. 2Share has technical expertise, specialist team, right experience, and good infrastructure, right balance of onsite and off-shore team to support its operations. 2Share has several global technology partners to help them with required expertise to deliver enterprise solutions to the local market.

Emerging Technology 2015

Sister Companies

Broadband servicesCell phone servicesFixed line servicesCall CenterInformation services

Teleworking Service ProviderCRM SolutionsProject Management PlatformTime Tracking Services

Voice Recognition SolutionsHealthcare SolutionsEnterprise Solutions & ServicesEtisalat ITCUAEContact Centers Outsourcing & BPO

ConsultancyDatabase ServiceBack Office Solutions Recruitment & TrainingPayroll Outsourcing

Audio & Video ProductionMedia Promotion & MarketingMedia Consulting

VALUE ADDED SERVICES

SERVICES

PRODUCTSCustomer ServicesData NetworkingData CenterCollaboration SolutionsData Archiving

Customer ServicesEnterprise Network Designs

Ring Back Tones (RBT)Short Code Services

SMS Solutions

Health Care Dictation SolutionsMicrosoft ProductsMobile Application DevelopmentWeb Applications

Data Center Infrastructure DesignVirtualization

PRODUCTS

Customer ServicesData NetworkingData Center

Collaboration SolutionsData Archiving

Health Care Dictation SolutionsMicrosoft ProductsMicrosoft Products

Mobile Application DevelopmentWeb Portal Development

For more information visit:www.2share.com.sa

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Customer Services

Call CentersImprove Customer ServiceMulti-channel contact options, IP PBX, ACD, IVR, recording, reporting, automatic outgoing calls, self-services interactive voice response, database integration, conferencing, e-mail/FAX routing, recording, reporting and more. Multimedia routing, auto attendant, self-service automation and advanced real-time quality monitoring tools work in unison to ensure a positive customer experience and satisfaction.

Reduce CostsReplace expensive legacy multi-point hardware systems with the single unified suite.

Easily move to VoIPEasily move to VoIPPave a straightforward, standard based path to VoIP with single SIP-architected platform, gateways, and media server packaged with a SIP proxy.

Increase SecuritySupport the Secure Real-time Transport Protocol (SRTP) and Transport Layer Security (TLS) to encrypt audio and call control information.

Enjoy broader IntegrationIntegrate to a wider choice of third-party networking equipment, applications and back-end systems.

2Share’s engineers and consultant team will provide the best call center design that fits your business needs.

Location architecture. Human resources assign and work force management.

Provide best fitting required solutions. Provide the communication skills.

Communication skills training. Work force management. Monitoring and reporting.

Design Call Centers Develop Call Centers Operate Call Centers

PRODUCTS


Customer Services

SMS Bulk Messages2Share is registered and licensed by the Communication & Information Technology Commission (CITC) to provide SMS Solutions. This is a prepaid messaging service from 2Share that helps businesses broadcast single or multiple SMS messages to a vast number of mobile users.

Guaranteed delivery of every business critical message that you send. Enable your existing systems to communicate using 2Shares’ SMS business solutions.Integrate your Microsoft SharePoint Server, Microsoft Exchange Server, Microsoft Outlook with 2Share’s SMS business solutions.We help you integrate your systems, applications or website interfaces with our global messaging gateway with simple APIs.We use industry standard API making integration easy for developers (XML, SOAP, Web services, HTTP POST etc..)Instant registration and access to your account over the web anywhere and anytime.Transform the way you communicate with your clients, employees and suppliers with 2Share’s SMS business solutions that are customized for you.Transform the way you communicate with your clients, employees and suppliers with 2Share’s SMS business solutions that are customized for you.Create, manage sub accounts easily and export detailed reports to Microsoft Excel instantly to track your account usage.Real-time SMS status report with success and failure flags.Self-service portal to manage your account privately.

SMS Voting (Surveys, Opinion polls, Quiz etc..)Ask an expert, subscription based SMS/MMS content service.Weekly/Monthly lucky draw SMS Contest and Competitions.SMS Reminders.

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It’s the fastest way to communicate with businesses’ beneficiaries.

The most effective way to communicate with beneficiaries and deliver businesses messages.

Ideal for hospitals, installment companies, restaurants, education centers, etc..

Instant

Enterprise Benefits

Short Code Service

Effective Reliable

PRODUCTS

Powered by


Data Networking

Switching & Routing

Data Security

PRODUCTS

Switching Access Switches Adapt your network to meet evolving business requirements and optimize new application deployments with Cisco access switches. Compact Switches More securely and easily deploy services anywhere, even in spaces with limited wiring and cabling, with these fan-less, compact switches. Core and Distribution Switches Scale network performance and reliability with industry- leading network services, integrated service modules, and validated design guides. Data Center Switches Build a data center network based on switches that promote Infrastructure scalability, operational continuity, and transport flexibility.

Routing Optimize branch services on a single platform while delivering an optimal application experience across branch and WAN infrastructure. Transform your Network Edge to deliver high-performance, highly secure, and reliable services to unite campus, data center, and branch networks. Differentiate your service portfolio and increase revenues by delivering end-to-end scalable solutions and subscriber-aware services.

Protect against advanced threats while reducing complexity and cost. The industry's first adaptive, threat-focused next-generation firewall (NGFW), Cisco ASA with FirePOWER Services, delivers integrated threat defense across the entire attack continuum. It combines proven ASA firewall with advanced malware protection in a single device.

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2Share is an integrated networking solutions and telecommunication provider, with fully certified engineers for design and implementation. 2Share is proud to be a CISCO certified partner that provides its networking solutions. Based on CISCO technologies & networking products, 2Share provides the broadest line of solutions for transporting data, voice and video within buildings, across campuses and around the world.

Powered by


Data Networking

Wireless Solutions

PRODUCTS

Wi-Fi technology keeps advancing. With more devices attaching to the network and more bandwidth-intensive applications in use, mobile usage continues to rise. How do small and medium-sized businesses with little or no IT staff keep pace with unexpected growth?

TheThe Cisco Mobility Express Solution is specifically designed to help small and medium-sized networks easily and cost-effectively deliver enterprise-class wireless access to employees and customers.

Cisco Mobility Express Solution is an on-premise, managed Wi-Fi solution that: Provides an easy, over-the-air interface for deployment in under 10 minutes. Is ideal for small and medium-sized deployments of up to 25 access points. Removes the need for a physical controller while supporting Cisco’s advanced features.

SIP SIP

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Data Center

Data Center

Data center facilities rarely meet the operational and capacity requirements of their initial design. The combination of new technologies, such as blade servers, which require substantial incremental power and cooling capacity; pressures to consolidate multiple data centers into fewer locations; the need for incremental space; changes in operational procedures; and potential changes in safety and security regulations converge to imposeimpose constant facilities changes in the modern data center. Thus, the overarching rule in data center facilities is to design for flexibility and scalability.

Water FloodingFire Heat Cold

Lightning Earthquake

Air Pollution & Contamination Air Pollution & Contamination Electro Magnetic Fields

Power Faliure

Equipment Failure Vandalism Unintentional Human Errors Sabotage Terrorism

Network Saturation Virus Hacking

2Share has a variety of selections to provide its clients with data center components such as servers, storages, surveillance solutions and monitoring etc..

Data Center

Natural Origin Human Origin Network Origin

Solutions Design

Site Infrastructure Tier Standards

Active Components

PRODUCTS


Collaboration Solutions

IP Telephony is the technology for transferring voice communication over the network using open-standard IP. CISCO IP telephony products are a central component of the CISCO unified communication system of voice and IP communication products that can help you streamline business processes, reach the right resources the first time and generate greater profits.

Audio & Video communication powered by Cisco with a variety of selections from small to enterprise solutions.

IP Telephony

Audio/Video Conference

WebEx is the solution provided by CISCO and can be implemented by 2Share.

Web Conference

Powered by

PRODUCTS


Other Products

Digital Dictation Systems

Other Products

PRODUCTS

Automatic software distribution on the client systems. Central administration console and user settings. Hardware configuration (group- and user-specific). Pool and pool script concept for dictations. Dictation workstation. Transcription workstation. Dictation list USB hardware support. Interfaces to third-party systems.

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ProDictate Technology ProDictate as a pure Windows application, built entirely on the .Net platform. Internet Explorer as the user interface with SSL encryption. Controlled dictation transfer through a service/agent. No activation of Java or Active X components. No installation of applications or hardware drivers on the PC’s. Integration in Active Directory user management (single sign-on). Can be implemented on server hardware with MS Server 2000/2003/2008 & MS SQL 2000/2005. Virtualization with VMWARE/ESX/XEN/MS Virtual Server. Interfaces to the dictation and transcription workstation. ProDictate supports USB devices in a Citrix® application with separate virtual channels drivers & thin client.

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Other Products

We provide reliable data archiving solutions based on your needs and through cutting edge technologies.

Data Archiving

PRODUCTS

Microsoft® ProductsWindows Operating Systems Office 365Small Business SolutionsMicrosoft SQL Server& more


Mobile App Development

Mobile Application Development Platform (MADP)

IOSANDROID

PRODUCTS

Mobile Application DevelopmentMobility has been accepted as the most disruptive technology innovation faced by enterprises today. In the past few years, mobile devices have evolved from just providing enterprise email and data on-the-move to introducing applications and services that has the potential to change the way companies do business. Mobility can help companies leverage contextual data to reach out to their customers more effectively.

2Share2Share has identified the challenges and opportunities that exists in the region in the Government sector, Education, large scale businesses, and enterprises during early stages and invested in building capabilities and to work with global leaders to bring the technology to the region.

Service Offering iPhone Application development Android Application development Blackberry Application development Windows Phone Application development

The mobile application development platform helps enterprises to build once and publish the application on all platforms. It eases application maintenance and enhancements and helps enterprises to keep up the pace with never ending business changes.

The MADP is built on robust framework that gives developers freedom to access the native platform features through common platform SDK APIs. The applications developed on the platform can be published on iPhone, Android, Blackberry and Windows Phone platform without compromising their native advantages.

TheThe enterprises have option to outsource their mobile application development to 2Share to build their applications on the MADP. The enterprises can also have their own development team work on MADP by purchasing white labeled MADP from 2Share.

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Web Applications

Custom Application DevelopmentWeWe have a right balance of onsite and offshore development teams to optimize the costs while keeping the Quality of our deliverables high. Our team meets the client expectations every time and exceeds the quality expectations through adhering and adopting the global SDLC processes and methodologies. 2Share helps in building custom solutions as per your business requirements with localization expertise and regional advantages.

Content Management System2Share2Share CMS provides you an easy to manage tools to keep your website content updated and make your website live. Our CMS provides you the intuitive interface as well as advanced features, such as workflow or multilingual support.

Online Marketing Tool2Share web marketing software allows better managing your online campaigns and getting you all the Marketing Results in a dashboard. Our online marketing tool helps marketers with an integrated customer experience management solution. It helps you in optimizing your website and achieving higher campaign ROI.

E-Commerce2Share2Share E-commerce software helps you enhance your online sales. The E-commerce solution allows you to enhance your sales channels to the Internet. Turn your website into a sales person that sells 24 hours a day, 365 days a year in matter of days.

SEO & Web marketing2Share helps your website visitors to grow more and more by generating leads through search engines and other sources. Attract More Visitors To Your Website using 2Share SEO & web marketing services. We help you build search engine optimized websites that can be easily indexed by Google and other search engines, and as a result are ranked higher in search results.

PRODUCTS

Web Applications

Customer ServicesEnterprise Network Designs

Data Center Infrastructure DesignVirtualization

SERVICES

Work anytime, anywhere just as if you were at the corporate office.

Cut costs associated with real estate, hardware, software and other overhead. Alternative Office Thin Client Computing Software as a Service

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Enjoy single point of contact for reporting, management and billing of all encompassing

services.


The workplace has changed. In most companies, the corporate office is no longer the central hub of productivity, data or communications. Today’s workforce includes a growing number of distributed, remote and mobile workers, capable of conducting business securely anytime and anywhere business takes them. Advances in technology, greater emphasis on efficiency and the demands of a new generation of worker have been catalysts for this fundamental change, where telework becomes the norm.

Solution Features CRM used between teleworker and employer. Service life cycle can be managed by CRM. SMEs creation & services to be offered. Tasks can be managed based on priority. Task assignment management. Administrative control for managers. Customer communication tool for teleworkers. User portal shows communication channels. Teleworker can receive calls by web phone.

E-file cabinet to save files.Internal messaging with telworkers.Manager pricing & services through the portal.Service can be configured by the portal.Service managers can be assigned by location.The services can be managed on hours level.Web based management of services.Web based management of services.And much more ..

Increase Flexibility & Security Decrease Cost Simplify Management & Building

SERVICES

Call Center Outsourcing

Telework Solution

Customer Services


With certified engineers we can provide the best network solution for enterprises due to;

Mobility solutions to access the data wherever your employee is, through: Local network Wide area network Wireless network

Security Solutions, to secure your data access Design the best technical architecture and implement the right security solutions for your business

Data Center Side Infrastructure Tier Standards (I, II, III, IV) Tier I Basic Site Infrastructure Tier II Redundant Site Infrastructure Capacity Components Tier III Concurrent Maintenable Site Infrastructure Tier IV Fault Tolerant Site Infrastructure Totaly Data Center vrtualization

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SERVICES

Network Solution Design & Consultancy

Enterprise Network Designs


Data Center Infrastructure Virtualization Bulk SMSSite selection & designCablingPower managementCoolingFacility Management

Send SMS to groupsSave money & streamline operationsCost effective “high availability of allservers and applications

Reduce energy cost by 80%Flexibility & automationEncapsulation & isolationHardware independancy of OS & appsOperate different OSs & apps on single serverLive migration of virtual machines

SERVICESOther Services

Ring Back Tones (RBT)Short Code Services

SMS Solutions



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Personalise your ring back tones from a wide range of selections instantly.

Ring Back Tones

Enterprises Guaranteed delivery of every business critical message that you send. Add value to your existing systems by enabling them to communicate through 2Share SMS business solutions. Integrate your Microsoft Share point server, Microsoft Exchange Server, Microsoft Outlook with 2Share SMS business solutions. Easy, fast, secure and reliable APIs to integrate with all kinds of software systems, applications or websites etc. Instant registration and access to your account over web. Access your account from anywhere and anytime.

Small & Medium Businesses Transform the way you communicate to your customers, employees and suppliers with 2Share SMS business solutions customized only for you. Add recipient name to deliver a personalized SMS message to each recipient using our powerful Bulk SMS interface. Create and Manage sub accounts under your company account. Dashboard and detail reporting system to track your account usage with Export to excel option. Real-time SMS status report with Success and Failure flags.

Developers Integrate your systems, apps or websites with our global messaging gateway with simple APIs with 100% tracking of your account usage. Fast, Secure and Reliable APIs. Industry standard API design making integration job easy for developers (XML, SOAP, Web services, HTTP POST etc.). Instant registration and access to your account over web. Self-service portal to manage your account yourself.

SMS Solutions

SMS Voting (Surveys, Opinion polls, Quiz etc..)Weekly/Monthly lucky draw SMS.SMS Reminders.Ask an expert, subscription based SMS/MMS content service.

Short Code Services


RBT, Short Codes & SMS Solutions

RBT, Short Codes & SMS

Our Clients

Government SectorPrivate Sector

Ministry of Interior – Control & Monitor CenterMinistry of Interior – Public SecurityMinistry of Social AffairsMinistry of LaborKing Faisal Specialist Hospital & Research CenterPrince Sultan Humanitarian CityKing Fahad Medical CenterKing Fahad Medical CenterMilitary Hospital in RiyadhPublic Security HospitalRiyadh MunicipalityKing Khalid Eye Specialized Hospital

Saudi Telecommunication CompanyMobilyAl Marai Company Al Tayyar Travel Group Kudu Restaurant CompanySaudi American Bank Saudi Hollandi BankSaudi Hollandi BankDallah Hospital Al Jazeerah Hospital Specialized Automotive Company (MG)Al Majd TVSanabel Al Salam Bakery

Partners

Our Partners2Share has many international solid alliances and partnerships in the areas of telecommunication travel industry, government and business sectors. Below is a shortlist of our partners:

Saudi Telecom Co. (STC), Mobily Etihad Etisalat (KSA), Zain (KSA), Emerging Technologies-UAE (subsidiary), ININ (USA), Brainworks (Germany), Verchaska (India), Nuance (USA), Philips, Cisco Systems, MBC TV Group, Saudi Stock Exchange (Tadawul) The Council of Saudi Chamber of Commerce, Riyadh Chamber of Commerce and many others.

2Share (Emerging Technology Co.)6533 Olaya St., Unit #1, Riyadh 2609 - 12251, Kingdom of Saudi ArabiaTel: +966 11 419 55 00 | Fax: +966 11 419 28 11 | www.2share.com.sa

Sales & MarketingSafwan Al Zuhaili+966 50 [email protected]

Business DevelopmentMahmoud Shawky+966 59 [email protected]

Software, SMS & Mobile AppsSiddiq Mohammed+966 55 [email protected]

IT ServicesKhaled Sultan+966 56 [email protected]

2Share Company Profile v3.2

Presentations & Public Speaking

Transcript of 2Share Company Profile v3.2