2636 W. Main St.

Salem, Virginia 24153

540-904-6416

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What we do…C&C Assembly, Inc. is an industrial distributor

specializing in the complete package of products and services around the assembly

process. We can assist you with your assembly application needs from start to finish. Our sales team offers application

needs analysis, installation and follow up support, data collection and material

handling. We also offer one of the most complete service centers in the south east.

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Who we are…

Billy MartinPresident/CEO

Kevin MartinOutside Sales

Bill SwartzOutside Sales

Mark SpencerService Technician

Michelle HardenOffice Manager

Heidi ReedService Center Manager

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Rick WilsonOutside Sales

Paul McEachernService Technician

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We represent:

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Types of Tools:

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Outside Sales Procedures:

1. Assess the needs of the customers2. Evaluate optional solutions3. Propose and quote a solution4. Bring in trial equipment and/or tools

After authorization is given to proceed with proposed order:

5. Ensure timely delivery in order to meet customer’s deadlines

6. Assist with installation and training7. Provide continuous follow up and support

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Assess the Needs of Customers & Propose a Solution

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Installation and Training

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Examples of Installed Equipment:

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Service Center Procedures

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Tool’s Received at C&C and Logged into System

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Breakdown & Rebuilding of Tool

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Testing & Reset Torque Ranges

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History ReportC & C ASSEMBLY TOOL TESTING REPORT

C&C Assembly Tracking/History

Information

JOB 1015

Dealer Name DEALER PO#-------> ABC123456789 CCA 754

DATE: 12/20/2010 1/21/2011TAG# 987654321

LOCATION 2-1-1MANUFACTURE/MODEL/SERIAL URYU TOOL UL-90 TOOL SERIAL # G72171 PULSE G72059

MANUFACTURE DYNAMIC TORQUE SPECIFICATIONS

(BREAKDOWN MEASUREMENTS

(NM) NEWT-METERS

(FTLBS) FOOT POUNDS

KGF-M K-G METERS

KGF-CM K-G CENTI-METER

(IBF-IN) INCH

POUNDS

(NM) NEWT-

METERS

(FTLBS) FOOT

POUNDS

KGF-M KG METERS

KGF-CM KILO-G CENTI-METER

(IBF-IN) INCH

POUNDS

LOW TORQUE 45.00 33.21 4.59 459.00 398.30 HIGH TORQUE 78.00 57.56 7.96 795.60 690.38MANUFACTURE SHIPPING TORQUE 60.00 44.28 6.12 612.00 531.06 DEALER

TORQUE 64.00 47.23 6.53 652.80 566.46

MANUFACTURE RPMS 5500 RECVD RPM 0 SHIPPING RPMS 6200 6.5 KDEALER REQUESTED CONCERNS: CANNOT TURN ADJUSTMENT SCREW NO POWER

INSPECTI0N/REPAIR REPORT

1/21/11 MS PARTS COME IN 1/7 AND BEGAN REBUILDING OF TOOL. TOOL IS RUNNING GOOD AND HITTING MULTIPLE TORQUE LEVELS. RESET TOOL AT 6.5 K AS REQUESTED. SERVICE COMPLETED 12/20/10 MS CONCERNS: LOSS OF POWER. HISTORY: SMT16927 INSPECTION: TOOL RUNNING HORRIBLE, NO TEST. BREAK DOWN ON TOOL, PULSE NEEDS PM/PRK KIT AND OIL CHANGE. AIR MOTOR IS MISSING PIN. THE FRONT PLATE IS GROOVED. THE BLADES ARE CHIPPED UP AND WILL NEED REPLACED. FILTER NEEDS REPLACED. SOCKET ASSEMBLY IS BROKEN. 1.75 HRS

TOOL TESTING RESULTS PRE TEST OILED # OF TURNS

TO LOWPRE-LOW PRE-HIGH TOTAL TURNS

TO HIGHPOST LO POST HIGH -2 TURNS -2 TURNS SHIPPING

1 TEST NA NA 0 NA NA 4.5 39.1 85 47.3 67.72 TEST 39.1 86.1 50.6 66.93 TEST 39.6 85 49.2 68.24 TEST 41.4 87.1 49.5 65.15 TEST 41.4 86.9 48.6 64.96 TEST 39.3 86.4 48.6 66.87 TEST 39 83.2 47.7 64.48 TEST 41.3 88 47.5 669 TEST 38.3 86 47.7 66.3

10 TEST 42.3 88.3 47.4 64.8 0 0 0 0 0 4.5 400.8 862 484.1 0 661.1

AVERAGE TORQUE (NM) 0 0 0 0 40.08 86.2 48.41 0 66.11AVERAGE TORQUE (FTLBS) 0.00 0.00 0.00 0.00 29.58 63.62 35.73 0.00 48.79AVERAGE TORQUE (KGF-M) 0.00 0.00 0.00 0.00 4.09 8.79 4.94 0.00 6.74AVERAGE TORQUE (KGF-CM)) 0.00 0.00 0.00 0.00 408.82 879.24 493.78 0.00 674.32AVERAGE TORQUE (INLBS) 0.00 0.00 0.00 0.00 354.75 762.96 428.48 0.00 585.14

SHIPPING TOOL BACK WITH TORGUE SET AT:DYNAMIC NM 66.11 DYNAMIC K 6.74 RESIDUAL B 74.37 <nm/K> 7.59

NOTE: TOOLS SHOULD BE OILED PERIODICALLY TO MAINTAIN MAXIMUM PERFORMANCE. IF THERE SHOULD BE ANY QUESTIONS OR CONCERNS, PLEASE EMAIL MARK SPENCER, SERVICE TECHNICIAN, AT marks@candcassembly.com OR CALL 540-904-6416LATEST UPDATE OR COMPLETED: 1/21/2011 32

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Michelle & Heidi’s

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OFFICE MANAGEMENT

SALESCUSTOMER LIAISON

REPAIRS

QUOTE NEW PRODUCTSRECEIVE AND LOG IN TOOLS FOR

REPAIR IN DATABASEINVESTIGATE AND

RESOLVE CUSTOMER'S

INQUIRIES AND QUALITY ISSUES

ENTER AND TRACK ALL SALES AND PURCHASE ORDERS

SUBMIT WORK ORDERS TO SERVICE CENTER FOR IN-HOUSE

REPAIRSPERFORM GENERAL

ADMINISTRATIVE RESPONSIBILITIES

ENTER AND TRACK ALL SALES AND PURCHASE ORDERS

MANAGE AND MAINTAIN PRODUCT

INVENTORY RECEIVE AND ALLOCATE PARTS TO CORRESPONDING TOOL

REPAIRS

SHIPPING AND RECEIVING

MARKETING / ADVERTISING

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We Love Our Customers

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2636 W. Main St.

Salem, Virginia 24153

540-904-6416

2204/21/23 08:15