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Transcript of 21 March 2007 Alexander Braddell Consultancy [email protected] SISCo Project Integrating basic...
SISCo Project
Integrating basic skills in social care induction
Alexander BraddellSISCo Consultant
Work relevant to embedding
SISCo Project: support for managers
Skills Escalator Centre: support for departments
Learning through Work: on-the-job basic skills
learning
Lessons from Learning through Work Basic skills matter at work for safety, quality and flexibility
Organisations lack skills and development strategies
Work practices reinforce low skills problems, despite
investment in off-the-job training
Work activity offers development opportunities
Systematic support for on-the-job learning could
– Support work teams to apply basic skills more effectively
– Enable individuals to develop stronger basic skills
– Support better people / performance management
SISCo – Supporting Induction in Social Care
Project partners: SCIE (Social Care Institute for Excellence),
Skills for Care (Sector Skills Council), SEEDA (SE RDA)
Integrate basic skills with induction
‘Proof of concept’ 18 month pilot project; began March 06
Nationally representative sample of 20 SE employers
Facilitated by workplace basic skills learning providers
SISCo aim
Motivate and enable employers, managers to take
action on basic skills
Question 1.
Why don’t employers, managers already take
effective action on basic skills?
Basic skills in social care workplace
“Literacy, language and numeracy skills are essential skills for
social care. Substitute the words ‘communication’ and
‘measuring and calculation’, and the message becomes clear.
All staff, whatever their role in the organisation, need those
skills to understand and follow procedures, interpret the needs
of service users, convey information to and about them.”
‘Essential Skills for Health and Social Care’ (UNISON report 2005)
SISCo research findings
Managers…
1. Acknowledge basic skills issues in their workplaces
2. Lack confidence, expertise, resources to take action
3. Are only willing to address basic skills issues within
existing constraints (time, resources)
Basic skills in the workplace
Little specification of any kind of skills; focus on evidencing
competency against occupational standards
Most skills assessment done during induction period
Basic skills = ‘Can or can’t read / write / speak English’ (broad
brush stroke approach)
Basic skills issue = individual skills deficit = ‘difficult issue’
Area for specialist intervention, outside of work
Help for managers
Definition of basic skills that managers can work with
Safe, practical way to check if employees have basic skills
required for their jobs
Practical guidance to specify, communicate, monitor and support
the application of basic skills
Help to make it easier to compare key occupational standards
SISCo basic skills definitionBasic skills = social care skills = ability to
process (i.e. use and understand) information and
communicate
as required by the job, defined by the manager, to work safely
and meet quality standards
Issues for managers: risk management, quality assurance
Focus on collective competence, not individual deficits
SISCo tools
User-friendly assessments to make skills visible
Practical action plans to specify, communicate,
monitor and support the application of basic skills
‘Compare standards’ tool to make relevant
occupational standards more accessible
Assessments Paper-based for flexibility (downloadable pdfs)
Bank of 15 minute job-related ‘skills checks’
Explains skill requirement to member of staff
Guides manager through ‘safe’ discussion of basic skills with
member of staff
Provides structure for manager to check skills
Presented in language managers (and staff) can relate to
Action Plans Paper-based for flexibility (downloadable pdfs)
Short, practical step-by-step plans for managers to take action on
basic skills issues, within existing constraints
Dual orientation: organisational and individual
Focus: effective collective application of skills
Priority: risk management, quality assurance
Presented in language managers (and staff) can relate to
What’s different about SISCo? Aimed at employers, not SfL providers
‘Basic skills’ defined as ability to process information and
communicate as required by job role
Grounded in social care standards, not educational standards
Prioritises risk management, not individual progression
Focused on skill application to work safely, meet quality standards
‘Assessments’ administered by managers, offer staff genuine
learning about job and skills required
Action plans oriented to collective competence, respect constraints
managers operate under
SISCo Project
Integrating basic skills in social care induction
www.sisco.org.uk
Alexander BraddellSISCo Consultant