2019.06.05 Alexandra den Heijer for EUNIS - final version€¦ · 05.06.2019 · Presentation...
Transcript of 2019.06.05 Alexandra den Heijer for EUNIS - final version€¦ · 05.06.2019 · Presentation...
Presentation Alexandra den Heijer
www.managingtheuniversitycampus.nl 1
Prof. dr. ir. Alexandra den Heijerprofessor Public Real Estate + head Campus Research Team
Faculty of Architecture and the Built Environment
Campus of the futuresmart tools and information to support strategic choices
Campus of the futuresmart tools and information to support strategic choices
Alexandra den Heijerprofessor Public Real Estate + Campus Research Team
Faculty of Architecture and the Built Environment
costs per m2total costs of ownershipmarket value
political conditionsambitions universityagenda city
user demandshealth & safetyfunctionality
architecture - locationtechnical conditionenergy-efficiency
Source: MazeMap, NTNU website
TU Delft’s Campus research team
Guest
researchers
Poland
Estonia
Norway
Finland
etc.
sustainable
campus
campuses,cities
&innovation
Europeancampus
PhDSmarttools,smartbuildings
PhDcircularBE/façadeleasing
decisionsupport
management
information
CampusNL
Ourmission:
tosupportcampus
decision-makers
withnewconcepts,
toolsand
information
8MScgraduatestudents
2018/2019
university
governance
circularbusiness
models 1. Vision on the campus of the future2. Campus management challenges3. Using big data & smart tools for management information
Alexandra den Heijerprofessor Public Real Estate + Campus Research Team
Faculty of Architecture and the Built Environment
Campus of the futuresmart tools and information to support strategic choices
PHYSICAL definition of “campus”
city city
campus
campus
citybuildings
buildings
buildings
buildings
the“campus”isdefinedasthe(collectionof)buildingsand
land,usedforuniversityoruniversity-relatedfunctions
FUNCTIONAL definition of “campus”
ACADEMIC:EDUCATION &
RESEARCH
RETAIL & LEISURERELATED BUSINESS
RESIDENTIAL
INFRASTRUCTURE
• ACADEMICclassrooms, library, offices, laboratories, lecture halls, ...
• RESIDENTIALstudent housing, hotels, ...
• RELATED BUSINESSstart-ups, incubators, industry, ...
• RETAIL & LEISUREsports, restaurants, cafes, ...
• INFRASTRUCTURE
Presentation Alexandra den Heijer
www.managingtheuniversitycampus.nl 2
1. Vision on the campus of the future2. Campus management challenges3. Using big data & smart tools for management information
Alexandra den Heijerprofessor Public Real Estate + Campus Research Team
Faculty of Architecture and the Built Environment
Campus of the futuresmart tools and information to support strategic choices
Aroundtheyear2000…
… literatureandlecturesaboutthefuturecampusclaimed:
“Brickswillbereplacedbyclicks”
“Campusmanagerswill
becomeICTmanagers”
Campusstrategy
“Clicks&Mortar”
(book:21st centuryuniversities)
Content presentation based on
- Campus NL - past, present & futureall 14 Dutch universities assessedin 1999, 2006 and 2016
- PhD thesis / dissertation“Managing the university campus” (2011)
- Case study research:“European campus”: 28 EU member states(2014), 39 Science parks in/as cities (2017)
- TU Delft’s CAMPUS RESEARCH TEAM
FIRE– foto’s
May13,2008 BuildingTUDelft’sFacultyofArchitecture
totallydestroyed:3000students+1000employees“homeless”
”Campus of the future – 3 models – “solid, fluid, gas”
A = traditional B = network C = virtual
Negativeassociations
- “Youcannotuse…
myoffice,meeting
room,lab…”
- Campuscosts>20%
- Highfootprintuser
- Closeddoors
- Old-fashioned
- Islandculture
- Inflexible/empty…
Positiveassociations- Traditions,rituals
- Loyalty,belonging:
"membersonly"
- “Myownoffice…"
- Communityfeeling:
academicfamily
- Ownership
- Home
“Solidstate"
Campusofthefuture:
modelA– traditionaluniversity- stronghierarchy:topdown
- fixedorganisational structures
- exclusiveness,facilitiesperfaculty
- individualterritory/workplaces
- canwestillaffordthis?
Presentation Alexandra den Heijer
www.managingtheuniversitycampus.nl 3
University strategy = Resource-efficiency
- human resources: largergroups, fewer teachers
- energy resources: climatechange, circular, no waste, energy-neutral
- financial resources: doing more with less
Campusofthefuture:
modelB– networkuniversity- “campusismarketplaceofknowledge”
- sharingthecampus,“lessterritorial”,
- flexible,‘univer-city’,
Negativeassociations
- Anonymousinlarge
organisation
- Everyone’sworkplace
isnobody’sworkplace
- Distractions,
lessprivacy
- Moremobilityon
campus
Positiveassociations- Interdisciplinary
- Workinginmultiple
teams,>1boss
- Serendipity
- Meetingplace
- Open,morevisible
- Flexible
- Campuscostslower
“Liquidstate"
Current + future campus = more dynamic
1. More temporary staff – short contracts, visiting professors, summer schools
2. More and more visitors
3. Staff and students travel more
4. International students
5. Research (funding) has become more unpredictable (<2 year contracts)
6. Functional demands change rapidly (labs, ICT, legislation)
Campusofthefuture:
modelC– virtualuniversityworkwhereyouwant,“thirdplaces”
Negativeassociations
- Lonely
- Socialisolation
- Lessloyaltyto
university
- Lowercourse
completionrates
- Work-lifebalance
hardtomanage
Positiveassociations- Accessibilityforlong-
distancestudents
- Veryflexible
- Campuscosts<5%
- Veryflexible
- Paperless
- Work-lifebalance
ownresponsibility
“Gasstate"
from:http://www.bbc.com/news/business-26925463
“Onlinestudentscan’thelpbeingsociable”(April9,2014)
Itwasarevolutionmovinghighereducationfrombrickstoclicks…andnowit'sstartedtogobacktobricksagain.
Onlineuniversityproviders,whichofferedpeoplethechancetostudy
fromhome,areturningfullcirclebycreatinganetworkoflearning
centres wherestudentscanmeetandstudytogether.
Insteadofdemolishingthedustyoldclassroomsofacademia,the
onlineuniversityrevolutionisresponsibleforopeningsomenewones.
Coursera,amajorCalifornia-basedproviderofonlinecourses,is
creatinganinternationalnetworkof"learninghubs",wherestudents
canfollowthesevirtualcoursesinreal-life,bricksandmortarsettings.
They'rescheduledandarrangedonline,withtheonlyvitalingredients
beingalaptop,wi-fi andsomewheretotalk.
“Thetypical
completionratefora
MOOCisabout5%
to10%.
ForMOOCstudents
whoattendlearning
hubs,
thecompletionrates
areabove30%”
Source:Coursera
(7mln students)
trendin2016,10yearslater
Campus models A-B-C as basis
A = traditional- exclusive &territorial -
B = network- interactive &shared-
C = virtual- place independent&individual -
trendin2006“frombrickstoclicks”
campusestatemanagers(2006+2016):“indeed,clicks… andwestillneedbricks,soEXTRAwork”
Presentation Alexandra den Heijer
www.managingtheuniversitycampus.nl 4
Faculty of Architecture and the Built Environment > 3.000 students, > 800 employees#3 in 2018 QS Ranking Architecture schools BK city (design 1917 > 100 years ago) is “new old” building of the
Faculty of Architecture, after the fire in 2008
thelibraryofNanjingUniversityinChina
“thesearchforaquietplace
tostudy”
“studentsqueueup<9am” Mental health & safety… high on the university’s agenda
costs per m2total costs of ownershipmarket value
political conditionsambitions universityagenda city
user demandshealth & safetyfunctionality
architecture - locationtechnical conditionenergy-efficiency
Source: MazeMap, NTNU website
“Workpressuretoohigh”
Toomanydistractionsathome:roommates,Netflixetc.
“Love-haterelationshipwiththesmartphone”
Frenchuniversitiesbansmartphonesfromschool
Source:LinkedIn;https://www.linkedin.com/feed/news/ban-laptops-from-meetings-2727492/
NYTimes;https://www.nytimes.com/2017/11/22/business/laptops-not-during-lecture-or-meeting.html
Why “campus favorite study place”?”pushfactors”
- Distractionsathome:
- roommates
- sociallife,hobbies
- Netflix
- Morepressureon
students:
- highertuitionfees
- stricterdeadlines,rules
- riskofburn-out
“pullfactors”
• Qualityofcampus:
- betterfacilities,network,
ICTapplications
• Otherstudents
- moregroupwork
- grouppressuretostudy
- friendshipandlove(!)
Students:
“Protect us from working day & night”
“We need regular working hours and deadlines”
”We need to work on campus to be disciplined
and focused”
Presentation Alexandra den Heijer
www.managingtheuniversitycampus.nl 5
Studyingat
yourownfacultylibrary
Campus of the future: study space
Learningcentres
(toshare)oncampus
Publiclibrary(example:NY),
atcoffeebars,athomeetc.
Lectureswithoutdistractions
(=laptops&smartphones)
Campus of the future: lectures
Technology-supported
lectures
MOOCs:
MassiveOpenOnlineCourses
Individualterritory2.0
(quiet)cellularoffice
Campus of the future: workplace
Activity-based
workplacestoshare
Workplacesoff-campus
likehome
Old-schoolmeetings
(withouttechnology)
Campus of the future: meetings
Technology-supported
meetings
Virtualmeetings
1. Vision on the campus of the future2. Campus management challenges3. Using big data & smart tools for management information
Alexandra den Heijerprofessor Public Real Estate + Campus Research Team
Faculty of Architecture and the Built Environment
Campus of the futuresmart tools and information to support strategic choices
Presentation Alexandra den Heijer
www.managingtheuniversitycampus.nl 6
31source:websitedata
EUROPE2400HEIs
170millionm2
NETWORKwiththefollowingpartnersfromPRACTICE
THENETHERLANDS14HEIs
5,1million m2
FINLAND10HEIs
1,1 milionm2
SWEDEN51centres ofeducation
3,2million m2
UK166 HEIs
22million m2
700professionals
NORWAY40 HEIs
2,9millionm2
CZECHREPUBLIC26 HEIs
1,6million m2
+18academicpartners
2400 HEIs / universities in Europeneed management information to make ‘the right’ decisions
costs per m2total costs of ownershipmarket value
political conditionsambitions universityagenda city
user demandshealth & safetyfunctionality
architecture - locationtechnical conditionenergy-efficiency
Source: MazeMap, NTNU website
33
The European Campus Heritage & Challenges (2014)
The university Campus is an asset for Europe’s knowledge economy:• quality of place, • cultural heritage buildings, • attractive univer-cities
The university campus is a (potential) problem for Europe’s knowledge economy:• bad technical state• inefficient use of space• costly maintenance
Managing the campus as strategic resource requires:• More information on all perspectives• More references to support decisions
866 universities / 24 member states / 9 indicators
36
The European Campus (2019)Management & Information
14 universities of technology / 9 countries / 29 indicators
Presentation Alexandra den Heijer
www.managingtheuniversitycampus.nl 7
1. Vision on the campus of the future2. Campus management challenges3. Using big data & smart tools for management information
Alexandra den Heijerprofessor Public Real Estate + Campus Research Team
Faculty of Architecture and the Built Environment
Campus of the futuresmart tools and information to support strategic choices
“claiming space and not using it”“in top 10 holiday frustrations”
We asked campus managers in 2015… urgencies?
Reality campus: underutilized, often emptyPerception users: booked, full
Big data about real-time use of space… “the key to better campus management”
costs per m2total costs of ownershipmarket value
political conditionsambitions universityagenda city
user demandshealth & safetyfunctionality
architecture - locationtechnical conditionenergy-efficiency
Source: MazeMap, NTNU website
“ThescheduleoftenprovidesFAKEnews”
StartofaPhDstudy>2016
• BartValks
• SupervisedbyCampusResearchTeam
• Supportedbygraduatestudents
Collecting big data about campus use,based on positioning of user devices
(image: Rob Braggaar, 2017/2018)
To connect and support campus users
Source: https://www.blackbox.com/en-us/products/black-box-brand-products/video-multimedia/room-scheduler
Presentation Alexandra den Heijer
www.managingtheuniversitycampus.nl 8
Campus of the Future – collecting big data
Source:TUDelftresearchonTUDelftcampus- searching for use patterns,based onREAL-TIMEDATA
#persons
inlibrary
GPS-Tracking
UsingEduroam/WiFi
GPS-Navigation
Findaquietstudyplace
Smartcampustools
basedonREALuse
(notonscheduleduse)
Smart campus tools 2.0 format
45
Cases
46
1 Smart tools to find available study places
47
• Cause is a perceived lack of study places on campus by students or desire of library to improve its service
• There is a shortage of available campus management information for study places. How well are study places used?
• Solution contains:• Real-time availability• (Booking of project spaces)• (Location of study places)• (Properties of study places)
2 Smart tools to optimise teaching space use
48
• Cause is a wish to further optimise frequency and occupancy rates
• Possibility to monitor and adjust based on no-show behaviour and expected student attendance
• Solution is measurement of space use via Wi-Fi ;in some cases intended via infrared
Presentation Alexandra den Heijer
www.managingtheuniversitycampus.nl 9
3 Smart tools to share classrooms for studying
49
• Cause is a perceived lack of study places by students or wish of library to improve its services
• Solution is the use of ~25% initial vacancy in classrooms
• Solutions have multiple components – also booking project rooms, finding study places with PCs
4 Finding free (office) workplaces
50
• Cause is a transition to shared workplace concepts, lower amount of workplaces per FTE
• Employees can find a workplace in a building or search between multiple locations
• Alternative measurement methods: Wi-Fi, docking stations, desktop PCs
5 Optimising the use of meeting rooms
51
• Cause is a shortage of meeting rooms, and many unused meetings due to high employee turnover rate
• Solutions use infrared sensors and videoconferencing facilities
6 Aligning building use and energy use
52
• Cause is the wish to avoid waste of energy on vacant buildings and spaces (combined with other demands)
• Cases contain multiple sensors and functionalities. • Possibility to adjust temperature and light to preferences• Reserving workplaces (check-in)• Find your colleague, wayfinding etc.
1. Vision on the campus of the future2. Campus management challenges3. Using big data & smart tools for management information
Alexandra den Heijerprofessor Public Real Estate + Campus Research Team
Faculty of Architecture and the Built Environment
Campus of the futuresmart tools and information to support strategic choices
“Bipolar campus strategy”reinventing the past + supporting the future with smart tools
“Do not disturb”“Off the radar”
SolitudeSilenceOffline
“Place to meet”“Interconnected”
CommunityBuzz
Online
Presentation Alexandra den Heijer
www.managingtheuniversitycampus.nl 10
Yes, we can afford the campus
- if we are prepared to share more spaceand use smart tools to be more resource-efficient
.nl
.com
Our blog
- for more information…- this PPT under DOWNLOADS- books under SMART TOOLS and PUBLICATIONS
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