2017 - Avaya – Confidential & Proprietary. Use pursuant to your … · 2017. 4. 12. · 2017 -...

2017 - Avaya – Confidential & Proprietary. Use pursuant to your signed agreement or Avaya Policy


MCS MONTHLY REPORT 11-04-2017


MARCH REVIEW


BEFORE REVIEWING…UNDERSTANDING THE REPORT

Event/Campaign/Concept involving several deliverables/tasks. (E.g: ACES, AEPF, ATF, Networking Campaign, etc.)

Creative action required to develop tasks required by the project. (E.g: OFT creation, Logo Design, Video Edition, Presentation support, etc.)

Project

Activity


CREATIVE SERVICES RESULTS MARCH FY17HOW MANY…?

Creative Activities Executed

34TranslationsExecuted

CS Team supported 71 Unique Customers around the world, executing 34 Translations & 970 Activities in MARCH .

CustomersSupported

AI: 45%EU: 14%US: 14%

APAC: 13%WW: 13%

GGM: 1%

WW: 53%EU: 26%AI: 21%

71US: 30%

WW: 24%AI: 20%

EU: 14%APAC: 10%GGM: 3%

9701370

1103

849

1240

921 970

OCT NOV DEC JAN FEB MAR

FY17 March - Activities per Month

82

39

7

135

79

34

OCT NOV DEC JAN FEB MAR

FY17- March - Translations per Month


CREATIVE SERVICES RESULTS Q2 FY17HOW MANY…?

Creative Activities Executed

248TranslationsExecuted

CS Team supported 109 Unique Customers around the world, executing 248 Translations & 3131 Activities in

Q2.

CustomersSupported

AI: 34%WW: 27%US: 18%

APAC: 10%EU: 8%

GGM: 3%

GGM:29%EU:28%

WW:25%AI:17%

APAC:1%

109WW: 30%US: 28%AI: 17%

EU: 12%GGM: 6%APAC: 6%

3131 1240921 970

3131

JAN FEB MAR TOTAL

FY17 - Activities Q2

135

79

34

248

JAN FEB MAR TOTAL

FY17 - Translations Q2


CREATIVE SERVICES RESULTS MARCH FY17WHICH WERE THE BIGGEST PROJECTS SUPPORTED THIS MONTH?

Activities / Project

314Activities / Project




28

28%

20%19%

5% 4%

FY17 SOCIAL MEDIA FY17 CORPORATE BRANDING FY17 LOCAL EVENT FY17 CAMPAIGNS EU FY17 CAMPAIGNS APAC

TOP 5 PROJECTS MARCH FY17


CREATIVE SERVICES RESULTS MARCH FY17

AI45%US14% EU14% GGM1% APAC13% WW13%# Customers 21 14 10 2 7 17# Activities 134 435 140 11 125 125

# Translations N/A 7 9 18

WHICH PERCENTAGE OF ACTIVITIES DID EACH THEATER REPRESENT? Creative Activities Executed

970


CREATIVE SERVICES RESULTS Q2 FY17

AI45%US11% EU5% GGM2% APAC2% WW34%# Customers 31 19 13 6 7 33# Activities 572 1075 262 84 306 832

# Translations N/A 41 71 70 3 63

WHICH PERCENTAGE OF ACTIVITIES DID EACH THEATER REPRESENT? Creative Activities Executed

3131


CREATIVE SERVICES RESULTS MARCH & YTDHOW MANY & WHICH ACTIVITIES/TYPE? – TOP 10

MARCH

FY17

SOCIAL MEDIA IMAGES HTML DEBSIGN

PROPOSALSJPG/PNG

IMAGE OFT PMC ACTIVITY LANDING/TKY PAGE WEB BANNER ICS ROLL UP

231 153 96 94 91 63 36 34 30 22

SOCIAL MEDIA IMAGES

JPG/PNG IMAGE HTML DESIGN

PROPOSALS OFT PMC ACTIVITY PPT EVENT SUPPORT

ANIMATED FILES WEB BANNER ROLL UP

1738 1110 624 597 446 268 218 143 106 104


HOW DID WE SUPPORT US THEATER? MARCH FY17: CREATIVE SUPPORT IN NUMBERS

What did US customers request?

13% Campaign

Related Activities

84% Regional Related Activities

14%

Which were the Top 3 activities requested?

HTML (38) – 28%OFT (19) – 14%

DESIGN PROPOSAL (16) – 12%

Total MARCH MCS Creative Activities Executed 970

Which percentage of total CS activities did US represent?

0

Which percentage of Global Translations Supported did US

take?

3% Translations

Related Activities

0% Events Related Activities


HOW DID WE SUPPORT US THEATER? MARCH FY17: MCS SUPPORT AT A GLANCE

EVENTS & REGIONAL PROJECTS Supported

CAMPAIGNS Supported

3 5

EVENT & REGIONAL-RELATED Activities

CAMPAIGN-RELATED Activities112

*Others US: General projects requested by US customers

ACTIVITIESEXECUTED134

TRANSLATIONS Executed

0 • FY17 LOCAL EVENT• FY17 CORPORATE BRANDING• FY17 AVAYA ENGAGE

• FY17 PMC CAMPAIGNS• FY17 HOSPITALITY CAMPAIGN• FY17 CAMPAIGNS AI• FY17 PMC CAMAPIGNS• FY17 EQUINOX CAMPAIGN

18


45%

HOW DID WE SUPPORT AI THEATER? MARCH FY17: CREATIVE SUPPORT IN NUMBERS

Which percentage of Total CS activities did AI represent?

21%

Which percentage of Global Translations Supported did

AI take?

Which were the Top 3 activitiesrequested?

What did AIcustomers request?


SOCIAL MEDIA IMAGES (158) –36%

JPG/PNG IMAGE (72) – 17%DESIGN PROPOSAL (49) – 11%

13% Campaign

Related Activities



5% Translations

Related Activities


HOW DID WE SUPPORT AI THEATER? MARCH FY17: MCS SUPPORT AT A GLANCE


CAMPAIGNS Supported

5 8

358 57


• FY17 CLOUD NETWORKING CAMPAIGN• FY17 CAMPAIGNS AI• FY17 PMC CAMAPIGNS• FY17 FSI CAMPAIGN• FY17 BREEZE CAMPAIGN• FY17 NETWORKING CAMPAIGN• FY17 IPOCC CAMPAIGN• TRANSLATIONS DESIGN (DTP)

ACTIVITIESEXECUTED435 EVENT & REGIONAL-

RELATED ActivitiesCAMPAIGN-RELATED Activities

• FY17 SOCIAL MEDIA• FY17 CORPORATE BRANDING• FY17 LOCAL EVENT• FY17 EMAIL COMMS• FY17 AVAYA EVOLUTIONS

7 • NETWORKING• CLOUD• CORPORATE


14%

HOW DID WE SUPPORT EUROPE THEATER? MARCH FY17: CREATIVE SUPPORT IN NUMBERS

Which percentage of Total CS activities did EU represent?

48% Campaign

Related Activities


26% SOCIAL MEDIA IMAGES (34) – 24%

HTMIL (31) – 22%PMC ACTIVITY (25) – 18%


EU take?


What did EUcustomers request?


3% Translations

Related Activities



HOW DID WE SUPPORT EUROPE THEATER? MARCH FY17: MCS SUPPORT AT A GLANCE


CAMPAIGNS Supported

3 5

69 67


9 • FY17 SOCIAL MEDIA• FY17 CORPORATE BRANDING• FY17 LOCAL EVENT

• FY17 CAMPAIGNS EU• FY17 AVAYA STRONG CAMPAIGN• FY17 HOSPITALITY CAMPAIGN• FY17 HEALTHCARE CAMPAIGN• FY17 PMC CAMAPIGNS

ACTIVITIESEXECUTED

EVENT & REGIONAL-RELATED Activities

CAMPAIGN-RELATED Activities140

• CORPORATE• MIDMRKET


13%

HOW DID WE SUPPORT APAC THEATER? MARCH FY17: CREATIVE SUPPORT IN NUMBERS

Which percentage of Total CS activities did APAC represent?

45% Campaign

Related Activities


0 PMC ACTIVITY (25) – 20%HTML (22) – 18%

DESIGN PROPOSALS (14) – 6%


APAC take?

Which were the Top 3 activities requested?What did APAC

customers request?


0% Translations

Related Activities



HOW DID WE SUPPORT APAC THEATER? MARCH FY17: MCS SUPPORT AT A GLANCE


CAMPAIGNS Supported

61 56


0



4 • FY17 LOCAL EVENT• FY17 EXPERIENCE AVAYA• FY17 CORPORATE BRANDING• FY17 EMAIL COMMS 4 • FY17 CAMPAIGNS APAC

• FY17 HOSPITALITY CAMPAIGN• FY17 IPO CAMPAIGN• FY17 FSI CAMPAIGN


HOW DID WE SUPPORT GGM THEATER? MARCH FY17: CREATIVE SUPPORT IN NUMBERS

Which percentage of Total CS activities did GGM represent?

55% Campaign

Related Activities


0 DESIGN PROPOSAL (6) –55%

HTML (3) – 27%ICS (1) – 9%

Which percentage of Global TranslationsSupported did GGM

take?


What did GGMcustomers request?


0% Translations

Related Activities

1%

0%Events Related Activities


HOW DID WE SUPPORT GGM THEATER? MARCH FY17: MCS SUPPORT AT A GLANCE


CAMPAIGNS Supported

0

19 0


0



2 • FY17 SOCIAL MEDIA• FY17 CORPORATE BRANDING


HOW DID WE SUPPORT WW THEATER? MARCH FY17: CREATIVE SUPPORT IN NUMBERS

Which percentage of Total CS activities did WW represent?

36% Campaign

Related Activities


53%SOCIAL MEDIA IMAGES (39) –

31%WEB BANNER (26) – 21%

HTML (17) – 14%

Which percentage of Global TranslationsSupported did WW

take?


What did WWcustomers request?


2% Translations

Related Activities

13%

0%Events Related Activities


HOW DID WE SUPPORT WW THEATER? MARCH FY17: MCS SUPPORT AT A GLANCE


CAMPAIGNS Supported

4

78 45


18 • FY17 MM CAMPAIGN• FY17 HOSPITALITY CAMPAIGN• FY17 CAMPAIGNS LIBRARY• FY17 PMC CAMPAIGNS



4 • FY17 AVAYA ENGAGE• FY17 SOCIAL MEDIA• FY17 CORPORATE BRANDING• FY17 EMAIL COMMS

• CORPORATE


HIGHLIGHTED CREATIONSEVENTS AND REGIONAL PROJECTS


HIGHLIGHTED CREATIONSCAMPAIGNS


http://www.avaya.com/creative

https://www4.avaya.com/MCS/site/index.html#/events

https://www4.avaya.com/MCS/site/index.html#/translations

https://www4.avaya.com/MCS/site/index.html#/video

https://www4.avaya.com/MCS/site/index.html#/web

https://www4.avaya.com/MCS/site/index.html#/creative

https://www4.avaya.com/MCS/site/index.html#/campaigns

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