2016 Fellowship Brochure, v30, 5_31_16

2016 HBA Fellowship Program Healthcare Leadership

A community-based approach

The future of our community is directly linked to the quality of its leadership, the health of its economy and its people. The commitment of dedicated, educated, and motivated leaders can make a measurable impact on improving quality, reducing cost, and expanding access to healthcare.

But how can you get the right people in our community all focused on this vital mission? How can you give them the knowledge, tools, and a path forward to a common goal?

Introducing the 2016 Healthcare Business Academy Fellowship Program

The Healthcare Business Academy Fellowship Program is inspired by a quote from Margret Mead, “Never doubt that a small group of thoughtful, committed citizens could change the world. Indeed, it is the only thing that ever has.”

The year-long Program provides a leadership framework that integrates presentations, workshops, on-line learning, self-assessments and networking activities. Its strength is direct access to local healthcare leaders and national healthcare thought leaders who share their thinking and experiences in open knowledge-sharing forums.

The goal is to inspire local healthcare leaders to think differently and to experience the feelings of purpose, achievement, pride and the power of collaboration; to create a community of healthcare leaders that know and like one another and are inspired to make healthcare better for each of us, our families and the community.

Unique Program Attributes

Healthcare specific leadership development

Participants are community based, cross stakeholders, cross functional, high potential leaders

Relationships extend critical thinking and become the foundation for continued community collaboration

Intersections of on-line learning, workshops, self-assessments, and applied knowledge

Local program eliminates travel; reduces time away from family, friends and work

CME and CPE credits available*

The information contained herein is accurate as of 5-4-16 and is subject to change without notice.

For the most accurate information please visit www.northstarnetwork.org HBA Fellowship

Health Systems

Healthcare Consultants Payers

Benefits Executives Educators

Legal Suppliers

Construction Community Organizations

Each day will include:

Time for reflection and networking

National Speakers that facilitate workshops and discussions on the themes of the day

Local speakers to share insights on the Rochester market and the impact of healthcare changes to our community.

Tours of local healthcare facilitates to better understand our capabilities

In-session workgroup activities

Preparing Leaders to Make a Difference in the Rochester Community

At the conclusion of the program participants will:

Connect With the Community To improve the health of a community, the Culture of the community must change. To change the Culture, you must inspire Collaboration. To inspire Collaboration requires Trust. To build Trust requires Relationships. Learning side-by-side with other high-potential leaders will help foster those relationships.

Inspire Change Be a leader that can inspire and hardwire cultural changes and develop the adaptive skills that are needed in an evolving industry.

Make Sound Business Decisions Improve their Healthcare Business Acumen and be able to make sound business decisions relating to strategy, people, programs, finance.

Develop and Implement Accepted Strategies Understand the linkage between strategy and execution and have the leadership and communication skills to mobilize people to a common goal.

Improve Critical Thinking and Collaboration Learn a proven methodology for assessing situations and applying creative problem-solving tools to current challenges – process improvements, compliance issues, etc. This common approach, common language for problem-solving can be a lightning rod for greater collaboration.

Increase Healthcare Knowledge and Financial Skills Have the knowledge and leadership skills to improve the financial health of the organization and the health of the community.

Access HBA courses and Receive Certifications

Participants will have free access to all of the courses in the Healthcare Business Academy for

12 months following graduation and receive their Healthcare Business Acumen (HBA) Certificate. If

applicable, receive CME credits.

Healthcare Business Academy Leadership Model

Tomorrow’s healthcare leaders must realize that many elements must be understood and value streams

continuously improved to provide the community and customers (patients) with world-class healthcare

services.

The leaders’ understanding of these factors and their ability to transform the healthcare organization is

critical to achieving this vision. The "Leadership Model" shown here is used within the HBA Fellowship

Program to help leaders focus on the various dimensions and factors and how they interrelate to deliver

world-class results

The Healthcare Business Academy Leadership Model is inspired by the Malcom Baldrige Healthcare

Leadership Model. Fellows will have the opportunity to complete a self-assessment before and after the

program and be able to quantify the value of the Fellowship Program to their organizations.

Session Learning Themes

April 28 and 29 - Personal and Population Health

Healthcare is unlike any other business because it is much more than just a business. It is a measure of how well we are doing as a society. How well we are taking care of our children, grandchildren, our parents and grandparents, neighbors, friends and those in need.

This session will examine the determinants affecting the overall health of a population and the distribution of health as well as personal accountabilities for ones’ own health. We will look at outcomes, the factors influencing those outcomes and the policies and procedures that can affect them.

April 28, 2016 Location: Brickstone at St. John’s, 1325 Elmwood Ave, Rochester, NY 14620

10:00-10:15 Welcome

Linda Becker, President and CEO, NorthStar Network

10:15-12:00 Keynote Presentation

Chris Jordan, MS, CSCS, NSCA-CPT, ACSM HFI/APT, Director of Exercise Physiology, The Human Performance Institute, J & J

12:00-12:30 Lunch and Networking

12:30-1:45 Personal Health Interactive Workshop

Chris Jordan, MS, CSCS, NSCA-CPT, ACSM HFI/APT, Director of Exercise Physiology, The Human Performance Institute, J & J

2:00-4:00 HBA Fellowship Program

Program Overview

Business Excellence Assessment Overview and Feedback

Fellowship Program Web Site and Learning Portal

ISPI Introduction

Q&A and Wrap up

Linda Becker, President and CEO, NorthStar Network Ken Kudla, Vice President, NorthStar Network

4:00-6:00 Networking Event and Tours of BrickStone at St. John’s

April 29, 2016

Location: Riedman Training & Conference Center, 100 Kings Hwy S, Rochester, New York 14617

7:30-8:00 Healthy Breakfast and Networking

8:00-8:30 Welcome and Agenda Review


8:30-11:30 ’What is population health and what is the business imperative?’

Dr. George Isham, Senior Advisor, HealthPartners

- Keynote Presentation - What is population health? - What is the rationale? - How health is created. - Defining population health including social determinants of health, environment, behaviors and healthcare. - Creating alignment - What’s in it for me? - What’s in it for the community? - Table Discussion...‘What are the barriers?’ - Group Discussion…’Barriers and how to overcome them.’


12:00-2:30 Population Health and Community Efforts

- The Rochester Community Health Strategy; Dr. Joseph Vasile, President and CEO, GRIPA - Health of the Rochester Community; Dr. Thomas Mahoney, Chief Medical Officer, FLHSA - Anti-Poverty Initiative; Karen Elam, Deputy Director, Rochester-Monroe Anti-Poverty Initiative - Medicaid Redesign; Carol Tegas, Executive Director, Finger Lakes Performing Provider System (FLPPS)

2:30-2:45 Wrap up


2:45-3:15 Population Health Technology Demonstration

Bill Pelino, Chief Financial Officer / Chief Operating Officer, GRIPA


May 25 and 26 - Leadership and Culture

Improvements in healthcare won’t be made by legislation. They will be made by people with the

right knowledge, the right skills, and a shared vision. That vision will be provided by new leaders in

healthcare. People who are dedicated to achieving healthcare transformation.

This session will examine the attributes of great leaders and how these attributes contribute to

affecting culture change, building agile organizations and improvements in teamwork.

May 25, 2016 Location: RIT Gallery, One Lomb Memorial Drive, Rochester, NY 14623




Robert C. Henderson, Principal Consultant, The Henderson Consulting Group


12:00-2:30 ISPI Feedback plus Keynote Presentation

Robert Rosenfeld, CEO, Idea Connection Systems

2:30-3:00 Break

3:00-4:00 Keynote Presentation - Clinical Leadership

Dr. Arnie Milstein, Professor of Medicine, Stanford School of Medicine

4:00-4:20 Wrap up, Move and Welcome to RIT’s New Health Center

Lisa Smith, President and Owner, Eagles Wings Consulting

4:20-6:00 Tours of RIT’s New Health Center, Wegmans School and Sustainability Building and Networking

Party with 2016 Fellows, their Guests and the 97 FAN’s, Advisors and Sponsors

May 26, 2016 Location: The Summit at Brighton, 2000 Summit Circle Drive, Rochester, NY 14618




8:30-11:30 Keynote Presentation - Culture

John Engels, President, Leadership Coaching, Inc.


12:00-1:30 Keynote Presentation - Relationships

John Engels, President, Leadership Coaching, Inc.

1:30-2:30 Table Discussion…Business Excellence Assessment; ’The Role of Leadership in Population Health.’

2:30-2:45 Wrap up


2:45-3:15 Tours of The Summit at Brighton

Session Learning Themes June 10 - Embracing Cultural Diversity and Creating a Healthy Equitable Future AM - Cracking the Code on Healthcare Event PM - HBA Fellowship Program

We believe a better healthcare system is possible; one that truly engages patients and

understands cultural and ritual prejudice and the implications to an organization's ethics,

policies and responsibilities. And that it is people like you who will make it work. It won’t be

easy. Because right now our healthcare system is in the midst of a disruptive and convergent

storm of trends, technologies and legislation.

This session will examine the needs, wants, desires and cultural diversity of the patient and those

considerations that can positively affect the overall patient experience.

June 10, 2016 Location: Locust Hill Country Club, 2000 Jefferson Road, Pittsford, NY 14534

AM - Cracking the Code on Healthcare Event


8:00-8:15 Welcome


8:15-8:45 Embracing Cultural Diversity

Dr. Alicia Fernandez, M.D., Professor of Clinical Medicine at University of California San Francisco

8:45-9:15 Creating a Healthy Equitable Future

Dr. Michael Painter, Robert Wood Johnson Foundation

9:15-10:20 Diversity Panel Discussion including Q&A facilitated by Wade Norwood, Chief Strategy

Officer for the Finger Lakes Health Systems Agency (FLHSA)

Panelists include: Scott Fearing, Executive Director, The Gay Alliance; Dr. Scott Smith, Assistant

Professor in the Department of Community and Preventive Medicine, University of Rochester Medical

Center; Jim Sutton, Director of Community Medicine, Rochester Regional Health System; Richard T.

Yarmel, Partner, Harter Secrest and Emery, LLP

10:20-10:30 Wrap up and Thank You

10:30-11:00 Networking

PM - HBA Fellowship Program

11:00-11:45 Kick off Afternoon Cultural Diversity Workshop

- Complete Cultural Diversity Assessment

- Feedback and Exercise

Lenora Reid-Rose, MBA, Director, Cultural Competence & Diversity, Coordinated Care Services, Inc.

11:45-12:30 Lunch

12:30-3:00 Workshop led by CCSI, Lenora Reid-Rose with Other Community Leaders

- Looking through the lens of another

- Defining organizational principles and policies

- Implementing changes

3:00-3:15 Wrap up - Lisa Smith, President and Owner, Eagles Wings Consulting


September 29 and 30 - Vision & Strategy and Process, Systems Thinking

Today’s healthcare organizations will face new challenges at every level, from boardroom decisions on

capital investment and strategic alignment, to everyday activities such as coding in ICD-10, and being

compliant with new Patient Safety regulations.

This session will explore the elements of successful business strategies, the principles, systems and tools

required as they strive for sustained performance improvement and operational excellence.

September 29, 2016 Location: The Hillside Children's Center, 1183 Monroe Avenue, Rochester, NY 14620




Steve Gelineau, Executive Vice President, GE Healthcare Camden Group


12:30-2:30 Keynote Presentation including discussion…’Developing a Strategy for Population Health’

Steve Gelineau, Executive Vice President, GE Healthcare Camden Group

2:30-3:15 Top 10 Legal Issues

Brett Farrow, Attorney and Counselor, Pullano and Farrow PLLC.

Patrick Pullano, Attorney and Counselor, Pullano and Farrow PLLC.

3:15-4:00 Team Discussion…Business Excellence Assessment; 'Vision and Straegy'

4:00-4:15 Wrap up


4:15-6:00 Tours of The Hillside Children's Center and Networking Party with 2016 Fellows, their Guests and the 97 FAN’s, Advisors and Sponsors

September 30, 2016 Location: UR Medicine (Specific Address TBD)




8:30-11:30 Work Process Reengineering for Healthcare Systems

Dr. Rick Murrow, Chief Executive Officer, Air Academy Associates


12:00-2:00 Work Process Reengineering for Healthcare Systems (continued)

Dr. Rick Murrow, Chief Executive Officer, Air Academy Associates

2:00-3:00 Table Discussion...Business Excellence Assessment; 'Process Improvement'

3:00-3:15 Wrap up


3:15 Tour of UR Medicine


October 27 and 28 - Operational Excellence; Workforce and Results

Healthcare is going to require a new kind of business acumen geared to the new realities of

healthcare in America. These will be the skilled, transformational leaders who steer their

organizations on a path to success.

This session will take an in-depth look at the new requirements of organizational leaders; inspiring human performance and effectively managing results.

October 27, 2016 Location: Paychex, 1175 John St, West Henrietta, NY 14586



Jake Flaitz, Director of Benefits, Paychex

10:30-12:00 State of the Economy in the US, Western NY and Healthcare

Gary D. Keith, Vice President and Regional Economist, M&T Bank


12:30-2:30 Panel Discussion - The Hydraulics of Healthcare: Facilitated by Gerald Archibald, CPA, FHF-MA, CMCP, Partner, The Bonadio Group. Panelists include:

- Nancy Adams, Executive Director, Monroe County Medical Society

- Adam P. Anolink, CFO and Associate Vice-President, University of Rochester Medical Center

- James W. Clark, Chief Financial Officer, HCR Home Care

- Dorothy Coleman, Executive Vice President and CFO, The Lifetime Healthcare Companies

- Thomas Crilly, Chief Financial Officer and Executive Vice President, Rochester Regional Health

- Efrain Rivera, Senior Vice President, Chief Financial Officer & Treasurer, Paychex

2:30-3:30 Table Discussion...Business Excellence Assessment; ’Workforce and Results’

3:30-3:45 Wrap up


October 28, 2016 Location: St. Ann’s Community, 1500 Portland Avenue, Rochester, New York 14621





Randall K. Abbott, Senior Consultant and North American Leader for Health and Group Benefits, Towers Watson

10:30-11:30 Table Discussion...Business Excellence Assessment; 'Workforce and Results'


12:00-2:30 Dry run - Business Excellence Presentations (The final presentation to be made to sponsor)

2:30-2:45 Wrap up...Lisa Smith, President and Owner, Eagles Wings Consulting

2:45-3:15 Tour of St. Ann’s

Session Learning Themes Nov 4, 2016 AM-Cracking the Code on Healthcare; Innovation ‘Is There an App for That?’ PM-HBA Fellowship Program Graduation

Pervasive change will challenge every organizations’ ability to innovate and problem-solve.

This final session will look at the process of how to think innovatively and the opportunity to ex-perience and dialogue many of the latest innovations affecting healthcare today. The morning will feature a Cracking the Code on Healthcare community event. The afternoon will be Graduation for the 2016 Fellows.

November 4, 2016 Locust Hill Country Club, 2000 Jefferson Road, Pittsford, NY 14534

7:30 AM-8:00 AM Healthy Breakfast and Networking

8:00 AM-8:05 AM Welcome and Introductions


8:05 AM-10:00 AM Keynote Presentations

B. Vindell Washington, MD, MHCM, FACEP, is the Principal Deputy National Coordinator in the Office of the National Coordinator for Health Information Technology (ONC)

Dan Pelino is General Manager, Global Public Sector, IBM and leads IBM's business in the government, education, healthcare and life sciences industries

10:00 AM-10:50 AM Discussion and Q&A

10:50 AM-11:00 AM Wrap up and Thank You

11:00 AM-1:00 PM Apps Fair

11:00 AM HBA Fellowship Program Begins

11:00 AM-2:30 PM Lunch and Graduation

2:30 PM-4:00 PM Champagne Celebration and Networking

CME Certificates & CPE Credits available for portions of the HBA Fellowship Program

CME Credits - HBA Core Curriculum in the HBA Business Academy On-line Learning Courses. Accreditation Statement This activity has been planned and implemented in accordance with the accreditation requirements and policies of the Accreditation Council for Continuing Medical Education (ACCME) through the joint providership of the Institute for the Advancement of Human Behavior (IAHB) and NorthStar Network. The IAHB is accredited by the ACCME to provide continuing medical education for physicians. Credit Designation Statement This activity has been approved for AMA PRA Category 1 CreditsTM.

CPE Credits - The September 29 and 30 Monthly Learning Sessions

Accredited by the Bonadio Group (Bonadio & Co., LLP - NASBA Sponsor # 112853; NYS Sponsor # 000090) NASBA Statement Bonadio & Co., LLP is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www. learningmarket.org.

CME Certificate and CPE Credits - Two Cracking the Code on Healthcare Events CME Certificates

This activity has been planned and implemented in accordance with the accreditation requirements and policies of the Medical Society of the State of New York (MSSNY) through the joint providership of The Rochester Academy of Medicine and NorthStar Network. The Rochester Academy of Medicine is accredited by the Medical Society of the State of New York (MSSNY) to provide continuing medical education for physicians.

The Rochester Academy of Medicine designates live activity for a maximum of 2.5 AMA PRA Category 1 Credit(s)TM for each of 2 events. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

CPE Credits

Accredited by the Bonadio Group (Bonadio & Co., LLP - NASBA Sponsor # 112853; NYS Sponsor # 000090) NASBA Statement Bonadio & Co., LLP is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www. learningmarket.org.

Our Esteemed Speakers

The Fellowship Program includes these local and national thought leaders. They have been selected to join us to

share their considerable knowledge, experiences and current thinking on topics identified by our Advisors as critical

to improving healthcare in our community.

Randall K. Abbott, Senior Consultant & North American Leader for Health & Group Benefits, Towers

Watson. He has over 35 years of experience in business and in the fields of employee benefits, health

strategy, workforce health improvement and flexible compensation arrangements. Recently, his work has

focused on employer strategies in the post-reform health care environment, including rethinking health

care within the total rewards context, strategic redesign to mitigate costs and 2018 excise tax risks.

Nancy Adams, MSM, Executive Director, Monroe County Medical Society. She is the immediate past

chair of the St. Joseph's Neighborhood Center and the American Academy of Pediatrics Executive Director

Steering Committee, Her past and present experience includes healthcare related advocacy activities and

developing physician, medical student and medical staff training programs. In addition, she oversaw a

$3.1M Electronic Medical Record Implementation project which brought over 300 clinicians onto electronic

medical records.

Adam P. Anolik, Chief Financial Officer & Associate Vice-President, University of Rochester Medical

Center. Mr. Anolik joined the Medical Center in 1999 as Director of Financial Operations. Prior to that

time he served as Vice President of Finance and Internal Services at Planned Parenthood of the

Rochester/Syracuse Region. Mr. Anolik also served as Senior Vice President and Chief Financial Officer at

St. Mary’s Hospital. From 1988 to 1992 he was with the international public accounting firm, KPMG Peat

Marwick, where he specialized in audits of universities and health care providers.

Gerald J. Archibald, CPA, FHFMA, CMCP, Partner, The Bonadio Group. Jerry is the partner in charge of

the Healthcare/Tax-Exempt Central Division of The Bonadio Group. He began his career with Arthur

Andersen & Co., where he spent 12 years before joining The Bonadio Group in 1986. Jerry has over thirty

five years of experience in providing business advisory, assurance, compliance, and consulting services to

healthcare, tax-exempt, and government clients. He has provided services to more than 300 tax-exempt,

municipal, and healthcare organizations in his career.

James W. Clark, Chief Financial Officer, HCR Home Care. James's past experience has included financial

leadership roles across multiple disciplines, including financial controllerships in research and

development, medical device business development, and commercial financial planning and analysis. In

addition to multiple disciplines, he has worked in varied geographies, including his most recent role as

Vice President, Finance & Chief Financial Officer at St. John's.

Dorothy Coleman, Executive Vice President and Chief Financial Officer, The Lifetime Healthcare

Companies. In addition, Coleman oversees the company’s treasury, transition management,

investments and acquisitions. Also directly reporting to Coleman are MedAmerica, an affiliate that offers

long-term care insurance in all 50 states, and Lifetime Benefit Solutions, which provides diversified

employee benefits administration & risk management.

Thomas Crilly, Senior Vice President, Chief Financial Officer, Rochester Regional Health. Crilly had held

the position of Vice President and Corporate Controller since 1999. He joined Park Ridge Health System in

1991 as Director of Accounting. Crilly received his bachelor's degree in Accounting from St. Bonaventure

University. He is a certified public accountant and a certified fellow in the Healthcare Financial

Management Association (HFMA). Crilly has held a number of leadership positions within HFMA, and is a

past President of the Rochester Regional Chapter.

Karen Elam, Deputy Director, Rochester-Monroe Anti-Poverty Initiative at United Way. Ms. Elam is

responsible for administering the day-to-day activities of this community-wide effort to reduce poverty in

the Rochester and Monroe County region by 50% over the next 15 years. Prior to this, she served as Vice

President of Organizational Advancement at Trillium Health, a local community health center in downtown

Rochester, where she managed the development and marketing activities of the organization. Karen has

over 20 years of fundraising, marketing, and nonprofit management experience in a range of areas, including health

care, education, community service, and legal advocacy.

John Engels, President, Leadership Coaching Inc.. John is a leadership coach, thinker, author, and

president of Leadership Coaching Inc., an Upstate New York consulting and development company

founded in 1996. His firm helps leaders improve their functioning as cultural architects, family leaders and

relationship managers by focusing on themselves–their presence, clarity, calmness, connectivity, courage,

and the depth of their thinking. His 30 years of experience integrates evolutionary biology, family systems

theory and research on emotional maturity.


Brett Farrow, Attorney and Counselor, Pullano and Farrow PLLC.. He is a founding member of the firm

providing counseling on a variety of health care and general business issues. He has counseled and

advised corporate and business clients in a variety of industries on the intricacy of startup, growth,

mergers and acquisitions. This experience spans corporate governance issues in both for-profit and non-

profit organizations. Brett has unique experience in handling the specialized needs of highly regulated

health care providers in forming and organizing business and professional entities, owning and managing medical

practices, advising clients on professional licensure issues and providing regulatory compliance oversight and review

for institutional providers.

Dr. Alicia Fernandez, Professor of Clinical Medicine at University of California San Francisco, Health

Services Researcher and a General Internist at San Francisco General Hospital. Her research focuses on

health care disparities with a strong interest in language and cultural barriers in diabetes and other

chronic disease. She is currently a member of Institute of Medicine RoundTable on Health Literacy and

was recently appointed to the Board of Governors of the Patient Centered Outcomes Research Institute

(PCORI).

Steve Gelineau, Executive Vice President, GE Healthcare Camden Group. Steve is a seasoned

healthcare strategic advisor who specializes in healthcare mergers and acquisitions, including hospital

affiliation feasibility studies and healthcare system formation. He has strong expertise in strategy

development and implementation, leadership structure alignment, hospital-physician integration, service

line strategy, and medical staff planning issues.

Dr. Robert C. Henderson, Principal Consultant, The Henderson Consulting Group. Bob specializes in the

development of high performance organizations and providing services in management consulting,

organization development, executive coaching, leadership, change management and strategic planning.

His clients have included CEOs and executive officers of such companies as American Express, AT&T, BP/

Amoco, General Electric, Hallmark, Exxon, Memorial Hospital, Prudential, Rochester General Health

System, Ohio Health, United Technologies, and Xerox, as well as the Chicago White Sox. His design and

implementation of the “Wegmans Way to Manage” Program was an important element in Wegmans Food Markets

being named # 1 on the list of“100 Best Companies to Work For” by Fortune Magazine.

Dr. George Isham, Chief Health Officer and Plan Medical Director, Health Partners. Dr. Isham is

responsible for quality, utilization management, health promotion and disease prevention, research and

health professionals’ education at HealthPartners. He is active in strategic planning and policy issues. He

is a founding board member of the Institute for Clinical Systems Improvement, a collaborative of Twin

Cities medical groups and health plans that is implementing clinical practice guidelines in Minnesota. He is

past co-chair and current member of the National Committee for Quality Assurance’s (NCQA) Committee on

Performance Measurement which oversees health plan quality measurement standards.

Chris Jordan, MS, CSCS, NSCA-CPT, ACSM HFI/APT Director of Exercise Physiology, The Human

Performance Institute, Johnson and Johnson. He designed and implemented the movement/exercise

components of the Corporate Athlete Course, including the widely-known 7-MINUTE WORKOUT, and is

responsible for the development and execution of all corporate fitness programming. As an experienced

international keynote speaker and performance coach, he trains hundreds of corporate executives of

FORTUNE 500 companies each year.

Gary D. Keith, Vice President and Regional Economist, M&T Bank. Throughout a 30-year career at M&T

Bank, Gary D. Keith has provided economic research and analysis support to M&T’s executive

management and commercial banking business units. In addition to giving frequent updates to business

and trade groups, he holds regular discussions with M&T commercial customers, helping to tie together

the economic variables that describe the macro economy with real world decisions that businesses make

every day.

Dr. Thomas (Tom) Mahoney, MD, Associate Director, Finger Lakes Health Systems Agency. Dr.

Mahoney oversees all aspects of clinical data and analytics. He was instrumental in securing a $26.6

million communitywide grant from the Center of Medicare and Medicaid Innovation as part of the

Affordable Care Act Health Care Innovation Awards. The focus of the grant is to reduce hospital admission

and ED visits by supporting primary care redesign with integrating home and community based services.

George Maszle, Senior Associate and Vice President, Business Process Management, Air Academy

Associates. George has over 35 years of business experience in various leadership and consulting

positions focused on improving organizational performance and strategic alignment. His experience

includes support to large-scale services organizations and healthcare networks, including the VA New

England Network of Medical Centers. He was Vice President of Business Excellence and Director of Lean

Six Sigma at Xerox Corporation.


Dr. Arnie Milstein, Professor of Medicine, Stanford School of Medicine. Dr. Milstein directs Stanford's

Clinical Excellence Research Center. The Center designs and demonstrates in diverse locations scalable

health care delivery innovations that provide more with less. Before joining Stanford's faculty, he created

a national healthcare performance improvement firm and co-founded three nationally influential public

benefit initiatives, served as a Congressional MedPAC Commissioner, and was elected to the Institute of

Medicine (IOM).

Dr. Rick Murrow, Chief Executive Officer, Air Academy Associates. Rick has over thirty years of

experience in leadership and senior management positions responsible for strategy development and

deployment, program execution, project management, and process improvement. As a VP of Quality

Systems in GE, supported key leadership, deploying the improvement strategy and insuring alignment at

all levels. He directed improvements in operational systems at 32 main operating locations within Air Combat

Command (USAF) and has trained and mentored leadership within bio medical companies, pharmaceuticals, and

healthcare systems. Currently Rick is supporting the VA New England Network of Medical Centers.

Wade Norwood is a Rochester native who has held leadership positions in the community for more than

three decades, including roles in public service, education and health care. In his current role as FLHSA’s

Chief Strategy Officer, Norwood provides strategic direction for integrating the agency’s clinical, public

health and prevention programs. He oversees the agency programming and processes and builds critical

partnerships with other regional organizations.

Dr. Michael W. Painter, Distinguished Physician, Attorney, Healthcare Policy Advocate, 2003-2004

Robert Wood Johnson Health Policy Fellow. Painter sees the team, with its mission to help communities

improve the quality of health care for their citizens, as benefiting from RWJF’s unique “vantage point,

leverage, and credibility in health and health care.” He notes that the Foundation demonstrates

outstanding leadership in assisting communities nationwide in using local market forces to improve the

quality of health care for patients with chronic conditions such as diabetes, asthma, depression and heart disease.

Bill Pelino, CPA, MBA, Chief Operating Officer, GRIPA. Bill was named GRIPA Chief Operating Officer in

2008. He is part of the senior management team and has responsibilities for operations throughout the

company. The Rochester native most recently served as Controller, Paychex Human Resources Business

Unit and also previously worked for Pricewaterhouse Coopers. He is an Executive Board Member of the

Juvenile Diabetes Research Foundation, Rochester Chapter and a "40 Under 40" Award Recipient.

Dan Pelino, General Manager, Global Public Sector, IBM. A native Rochestarian, he is a recognized expert

in public sector and leads IBM's business in the government, education, healthcare and life sciences

industries. He has advised government officials around the world, has moderated many healthcare and

government panels and serves on the Executive Committee for the Patient Centered Primary Care

Collaborative (PCPCC) and on the Board of Directors of the Healthcare Executive Network (HEN). (Invited)

Patrick Pullano, Attorney and Counselor, Pullano and Farrow PLLC.. Patrick is a founding member of the

firm, provides counsel to a wide range of health care providers, including nursing homes, hospitals,

physician organizations, and individual physician practitioners. His experience includes but is not limited

to advising skilled nursing facilities and other health care clients and advising and representing physicians

and other health care providers in all aspects of their business and corporate transactions.

Lenora Reid-Rose, MBA, Director, Cultural Competence & Diversity, Coordinated Care Services, Inc..

With more than two decades of experience in the behavioral health field, Lenora has served as a

consultant and educator at the state, regional and national levels. She has extensive expertise in

developing and implementing cultural competence assessments, training initiatives, and programs -

helping agencies understand where they are on the continuum of cultural competence and then

identifying critical changes in policy, practice, education and training needed to support continued progress.

Efrain Rivera, Senior Vice President, Chief Financial Officer and Treasurer, Paychex. Mr. Rivera joined

Paychex in June 2011 as senior vice president, chief financial officer, and treasurer. He was formerly

corporate vice president and chief financial officer at Bausch & Lomb, a global eye health company.

During his time at Bausch & Lomb, Rivera held several senior management positions, with responsibilities

ranging from managing the company’s commercial operations in Latin America and Canada, to leading

finance for Bausch & Lomb’s global vision care division, to overseeing the firm’s treasury operations.

Robert Rosenfeld, Chief Executive Officer, Idea Connection Systems. Bob is the author, The Invisible

Element: A Practical Guide for the Human Dynamics of Innovation and many other books and publica-

tions. He has been a leader in the field of innovation for over 40 years with a global client base from all

sectors and Fortune sizes. In 1978 he founded the first Office of Innovation ever to be successfully

implemented inside Corporate America – Eastman Kodak and in 1981 he Co-founded the Association for

Managers of Innovation (AMI).

For more information on NorthStar Network and the Healthcare Business Academy Fellowship Programs,

including how to become a participant, sponsor, or scholarship provider, please visit: www.NorthStarNetwork.org or

contact Lisa Smith at [email protected] or Linda Becker at [email protected].

HBA Fellowship Program Sponsors

©2016 NorthStar Network. All rights reserved. NorthStar Network® is a registered trademark of NorthStar Network. All other

brand names are trademarks of their respective owners. 5/16.


Carol Tegas, Executive Director at Finger Lakes Performing Provider System (FLPPS). Carol leads FLPPS,

a group of healthcare providers and community organizations that have agreed to work together on a new

way to deliver care to people who receive Medicaid. Ms. Tegas was the executive director of Rochester

Community Individual Practice Association and brings more than two decades of health administration

experience to the new organization.

Dr. Joseph S. Vasile, MD, MBA, President/Chief Executive Officer, GRIPA. Dr. Vasile is a practicing

physician who is Board Certified in Psychiatry with a subspecialty in Geriatric Psychiatry. He has held

several hospital and administrative appointments in Rochester, including Chief of the Behavioral Health

Network for the Rochester General Health System, Director of Psychiatry and Mental Health Services at

the Rochester Rehabilitation Center, Chief Psychiatrist for Geriatric Psychiatry, Intermediate Care and

Neuropsychiatry Units at Rochester Psychiatric Center and Director of Acute Psychiatric Services at Strong Memorial

Hospital.

Dr. B. Vindell Washington, MD, MHCM, FACEP, is the Principal Deputy National Coordinator in the Office

of the National Coordinator for Health Information Technology (ONC) and provides high-level executive

direction and leadership for ONC programs, operations, and policies and advances key Administration

initiatives, such as delivery system reform, the Precision Medicine Initiative, and implementation of the

Interoperability Roadmap.

Our Advisory Board

The Fellowship Program includes 26 respected Advisors who help determine the intent of the Program and provide

advice and counsel on content and direction. They meet periodically to review Program progress and make

recommendations for future monthly learning sessions.

Jenny Argentieri Program Manager, HR and Patient Experience University of Rochester Medical Center

Robert S. Bourg

Vice-President, Organizational Development St. Ann's Community

Graham Brown

Vice President GE Healthcare Camden Group

Maria Cristalli Chief Strategy and Quality Officer The Hillside Children's Center

Thomas DeMay

Vice President Salient HHS

Brett Farrow

Attorney and Counselor Pullano and Farrow PLLC.

Robert Earl Chief Financial Officer, St. John's Living

Dr. Richard Gangemi Former Chief Medical Officer Rochester Regional Health

Patrick Glavey Executive Vice President of Government Programs MVP Health Care

Michele Lawrence

Associate Vice President, Business Development University of Rochester Medical Center

Lisa Marcello

Executive Vice President /Chief Financial Officer Episcopal Senior Living

Robert P. Nasso Partner EFP Rotenberg, LLP.

Amy Olsen

Senior Manager KPMG, LLP.

Bill Pelino

Chief Financial Officer / Chief Operating Officer Greater Rochester Independent Practice Assoc.

Steven Rauh, MD

Surgeon, Managing Partner; Chair, RCIPA Rochester Colon & Rectal Surgeons, P.C.

Brett Rawlings Vice President, Corporate & Healthcare Banking M&T Bank

Patrick Rodgers

Executive Vice President The Pike Company

Robert Rosenfeld

Founder & Chief Executive Officer Idea Connection Systems, Inc

Mazie Tai Vice President, Employee Relations & Integrations Rochester Regional Health

Carol Tegas

Executive Director Finger Lakes Performance Provider System Inc. (FLPPS)

Mario P. Urso

Partner The Bonadio Group

Christine Van Vessem

Vice President, Staff Development & Quality Mgmt. Jewish Senior Life

Jonathan Walters

President Mission Health Concepts, Inc.

Mike Waters

Consultant, NorthStar Network and Rochester Business Alliance Healthcare Planning Team

Melissa Wendland

Associate Director, Research and Planning Finger Lakes Health Systems Agency (FLHSA)

Anne Wilder

President Coordinated Care Services, Inc. (CCSI)

2016 Fellowship Brochure, v30, 5_31_16

Documents

Transcript of 2016 Fellowship Brochure, v30, 5_31_16