2016 Creating Invaluable Partnerships - Member … v artnerships Own your relationship alue Own your...

Creating Invaluable PartnershipsOwn your relationship Own your value Own your development

Pullman Brisbane / BRISBANE 2016

1For program or registration enquiries CALL 61 2 8402 5000 or VISIT ExecutiveAssistant.com

Creating InvaluablePartnerships

more info www.ExecutiveAssistant.com

12 Senior Corporate Executives

8 Senior Corporate EAs and PAs

Influential Consultants, Coaches or Trainers

Program Highlights Include

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2016 EAN Brisbane Conference ProgramOwn your relationship Own your value

Own your development

10th Anniversaryof the Most Highly-Acclaimed Forumfor EAs and PAs in Australia13-14 September Pullman Brisbane

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The ultimate expression of how your role can evolve, and the relationship you can develop with your executive, is for it to evolve into a true business partnership. This conference will help you investigate what you and your executive can do to facilitate that evolution, and how you can create a truly invaluable partnership.

At the partnership stage, you act as the manager of your executive’s office, managing relationships, time, priorities, and even, on occasions, the agenda. Within the relationship itself, at times you will take on the role of confident, at others enabler, protector or even leader. It is a fully two-way relationship which relies on mutual trust, respect and belief.

But the important thing to remember is that, like any relationship, it will develop in its own way, and with its own idiosyncrasies. You will be on a journey along a spectrum with no defined destination. We have developed the EAN EA Partnership Model to help EAs and their executives investigate the evolution of their relationship, to assist you not only in your understanding of the relationship aspect of the partnership, but also the other technical knowledge, skills, business acumen and soft skills spectrums you will find yourself on.

The first part of what we will share with you is about your role in the evolution of your career and any relationship you develop and forge with an executive and their team. You can sit around and hope that your career evolves the way you want, that the relationship you have with your executive evolves the way you want, or you can take control, own responsibility for making that happen and own the rest of your career.

From here we will look at technical and management skills, business acumen and industry knowledge, how to think like an executive and approach everything you do, from corporate governance to event management, with a strategic and executive oriented viewpoint.

Your journey in your career will not always be simple. But we have mapped the evolution of literally thousands of EAs and PAs over the years and believe there are clear things that you can do to ensure you remain on the best possible career trajectory. This conference is a major step forward in helping any EA or PA succeed at the highest levels with any executive.

We look forward to having you join us.

NATASHA CANNONJoint Managing DirectorExecutive Assistant Network

Dear Colleague,

“ This was myfirst conference and I would highly recommend all EAs & PAs who get the opportunity to attend, do yourselves a huge favour and attend. The sessions were informative, interactive and certainly entertaining. I met some amazing ladies and had an absolute ball!

Carol PeaseDial Before You Dig

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Compelling Reasonsto Attend

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• Unlock the keys to developing invaluablepartnerships between EAs/PAs and seniorexecutives

• Learn the secrets to building honest confident,two-way communication

• Examine how you can draw on EAN’s EAPartnership Model in your own partnership

• Find your true, authentic and most confidentvoice and be heard by all those you workwith

• Beyond job descriptions: learn how to contin-ually assess your own value and worth withinyour role

• Take control of your own destiny: learn how tofind the focus, courage and determinationto shape your own future

• Refine the art of reasoning and criticalthinking to think like a business executive in everything you do

• Hear from experts on just how far youshould go in developing your breadth ofcorporate knowledge & business acumen

• Analyse how to leverage creative thinking within your analytical and critical reasoning strategies

• Learn how to plan and manage resourcesand multiple projects

• Develop better corporate governance awareness and understanding

• Examine how to approach event and travelplanning with a strategic objectives mindset

Teena Rowell‎Chief Risk Officer Enterprise Risk & Customer Solutions, Suncorp Group

Rob DavidsonFounder & Director of Growth, Davidson

Dr Jim WatterstonDirector-General, Department of Education and Training, Queensland Government

Chris MitchellChief Executive Officer, Health Workforce Queensland

Anita Hobson-PowellChief Executive Officer, Exercise and Sports Science Australia

Samantha KennerleyChief Executive Officer, Youngcare

Mara BasanovicChief Executive Officer, Volunteering Queensland

Fiona MaxwellChief Executive Officer, Brisbane Powerhouse

Dan GalliganChief Executive Officer, Canegrowers

Libby GregoricActing Deputy Director-General, Corporate Services Division, Department of Health, Queensland Government

Kris TrottChief Executive Officer, Queensland Alliance for Mental Health

Jonathan McIlroyJoint Managing Director, Executive Assistant Network

Senior corporate and government executivesconfirmed as participating at this event include:

For program or registration enquiries CALL 61 2 8402 5000 or VISIT ExecutiveAssistant.com

AVISUAL PRODUCTIONS AVisual Productions began their business in 2008, vowing to become a leader in the audiovisual industry. To accomplish this, they deliver superior audiovisual services, technology, and coordination. In addition, they know it is not enough to simply sell goods and services to their clients. AVisual Productions’ team is as equally versed in customer service issues as it is in audiovisual services. To achieve this, they implement four key service oriented components: value, performance, reliability and innovation. This combination of customer service, audiovisual equipment and dedicated teamwork are the cornerstones on which AVisual Productions company was founded. Today, four decades later, those core values are what separate them from the rest of their industry.

PULLMAN BRISBANE

The Pullman King George Square is one of the finest Brisbane conference venues. Conveniently located in the heart of the city, Pullman Brisbane King George Square offers a wide range of modern event spaces, accommodation options and leisure facilities. As a conference venue, it features a variety of meeting rooms, boardrooms, ballrooms and a rooftop terrace, the hotel is the ideal venue for functions and conferences of all sizes in Brisbane. Guests hosting an event at our Pullman meeting rooms can enjoy access to a variety of conference facilities and services, including an in-house event team and a dedicated event manager. Meeting rooms are versatile and contemporary, featuring the latest conference technology and flexibility of layout, accommodating as few as six delegates in a boardroom layout, and up to 1200 in a cocktail layout.

QBT

At QBT, we are experts in simplifying business travel for our clients. With over 36 years’ experience, we know not to over-complicate things so you don’t have to worry about confusing policies, convoluted technology or complex processes and procedures. We work with our Technology partner Amadeus to provide next-generation solutions to ensure you are empowered to effectively arrange all forms of travel for your executives. Together, we have created strong customer relationships through our successful travel management solution. You can find out more at www.qbt.travel.

Dana JacksonExecutive Assistant to Managing Director, Senex Energy Limited

Philippa ThomsonExecutive Assistant to the Chief Executive Officer, Netball Queensland

Jessica WilliamsExecutive Assistant to Managing Director, Vincents Chartered Accountants

Lorna McMasterExecutive Officer to the Director-General, Department of Education and Training, Queensland Government

Summer DarlingExecutive Assistant, G.J. Gardner Homes

Nyssa LambkinExecutive Assistant, Enterprise Support Services, Ernst and Young

Candice TyrrilExecutive Assistant to the Group Chief Executive Officer and Board Chairs, AGPAL Group of Companies

Julia RiordanExecutive Assistant to Chief Executive Officer & Office Manager, Queensland Alliance for Mental Health

Senior EAs and PAs confirmed as participating at this event include:

Lindsay AdamsRelationship Management Specialist

Tony CurlLeadership Coach, Speaker, and Facilitator

Trish SpringsteenSpeaker, Mentor, Author

Uwe KruegerDirector and Executive Coach, Step Change Transform

Carren SmithProfessional Speaker, Author and Trainer

Sonia McDonaldSpeaker

Peter QuarryFormer Psychologist, now Designer & Artist

Stephen DaleSpeaker, Trainer and Coach

Helen WoodChief Executive Officer, TMS Consulting

Shane GarrottEducation and Training Manager, Executive Assistant Network

Coaches, Trainers and Consultants confirmed as participating at this event include:

Sponsored by



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Program at a glance

Day 1Tues Sept 13th

Registration opens

Chairperson’s Opening Remarks

The EA Partnership Model and how to leverage it

Keynote Address: Partners on a collective journey: strategies for successful relationship-building

Managing Expectations The Key Factors in Building Trust

Morning Coffee

Executive Panel Discussion Forging a working partnership

The Art of Communication Influencing for Performance

Lunch

EA and PA Workshop Panel

Afternoon Tea

Applying Success Principles in the Workplace for a Fulfilling Career

Moving Beyond Job Descriptions: Understanding Your Value and Worth

Close of day 1 Cocktail Reception Within Exhibition Area

Gala Dinner

7.45 am

8.30

8.35

9.15

10.00

10.45

11.15

12.15 pm

12.55

2.15

3.304.00

4.45

5.30

7.00 pm

Day 2Wed Sept 14th

Chairperson’s Opening Day Two Remarks

Keynote Address: Discover the secrets from living with passion, loving what you do and living life your own way

Understanding Partnerships: How to Become the Right-Hand Person to Your Executive

Leadership is an Attitude

Morning Coffee

Executive Panel Discussion:How far do you need to go in developing your breadth of corporate knowledge and business acumen?

Beyond Reason: Creative tools for Thinking Smart at Work

Lunch

Essential Tips for effective resource management and planning

Leading Through Periods of Change: A Practical Change Management Guide

Afternoon Tea

The Future’s Bright for Delivering Exceptional Event Management and Travel Experiences

Chairperson’s closing remarks and close of conference

8.30am

8.40

9.25

10.10

10.55

11.25

12.25pm

1.10

2.25

3.10

3.554.25

5.25pm

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7.45am Registration opens

8.30am Chairperson’s Opening Remarks Natasha Cannon, Joint Managing Director, Executive Assistant Network

8.35am The EA Partnership Model and how to leverage it When EA and executive pairings fail to deliver on their potential, often it is because of failures within the relationship and how this evolves, particularly in relation to mutual trust, respect and understanding. This motivating opening session will outline the basic tenets of a partnership model and provide a framework for delegates to consider the content and context of the two day conference.

The session focusses on the 5 key stages involved in building and maintaining a true partnership with executives that are included within EAN’s EA Partnership Model.

• The relationship development stage - the 5 steps from developing mutual expectations about the purpose of the partnership through to your personal communications frameworks

• Identifying the skills and traits needed to meet the partnership objectives

• The delivery phase – mastering the management of the executive office

• The assessment stage – performance measurement to ensure the partnership is delivering on expectations

• The final stage – perpetual evolution and reassessment of opportunities

• Emulating the traits of successful business people – the 15 traits that are vital for successful EAs

Jonathan McIlroy, Joint Managing Director, Executive Assistant Network

9.15am Keynote Address

Partners on a collective journey: strategies for successful relationship-building. In a corporate environment, it helps to unlock the secrets of great relationships. What are the key ingredients of dynamic relationship-building, and how do you make these integral to your working life?

• Understanding what is required for a great EA/CEO relationship

• Building trust in the working relationship

Tony Curl, Leadership Coach, Speaker, and Facilitator

10.00am Managing Expectations The Key Factors in Building TrustTrust is a critical ingredient for a harm -onious, efficient and collegiate working environment. Organisations built on trust between managers, assistants, teams and staff reach the finishing line first. Trust is the established currency in any business (or personal) relationship. The pillars of trust are: reliability, authenticity, honesty, transparency, teamwork.

• How can you nurture and buildexecutive trust?

• Why should you invest your time in being a trusted ally?

• Building confidence in your ability to deliver

• Understanding the value of collaboration and teamwork

Lindsay Adams, Relationship Management Specialist

10.45am Morning Coffee

11.15am Executive Panel Discussion

Forging a working partnership: an executive assessment of the EA Partnership Model and relationship building In this panel our executives will assess different aspects of EAN’s Executive Partner ship Model and discuss the practical realities for use in the workplace as well as provide insights into other things EAs and PAs should be doing to help develop better working relationships with their own executives.

• Shared approaches and communication frameworks – how these can be achieved in practice

• How to achieve the personal evolution from being reactive and directed to being proactive and directing

• Mastering the basics and advanced aspects in managing the office of an executive

• An assessment of EAN’s assertion that some kind of performance assessment is vital

• Dealing with the future – anticipating growth opportunities

Moderated by Shane Garrott, Manager, Education and Training, Executive Assistant Network

Panellists Teena Rowell, Chief Risk Officer Enterprise Risk & Customer Solutions, Suncorp Group

Rob Davidson, Founder & Director of Growth, Davidson

Dr Jim Watterston, Director-General, Department of Education and Training, Queensland Government

Chris Mitchell, Chief Executive Officer, Health Workforce Queensland

Anita Hobson-Powell, Chief Executive Officer, Exercise and Sports Science Australia

Day 1 Sept 13th

“ Very worthwhile in attending as it was a greatopportunity to network with other like-minded people. I found the speakers and panellists inspiring and helped me to understand areas of improvement and what it takes to become a great EA.

Laura KonHassad Australia




12.15pm The Art of Communication: Influencing for PerformanceHonest, open, two-way communication is a vital component in developing any solid working relationship. Indeed, effective communication is possibly the single most important skill to learn in business, including perfecting articulation to ensure positive perception, and to gain trust and respect. For professional success you need to develop communication for managing all kinds of relationships, including interpersonal, inter-group, intra-group, organisational, or external.

In this session you will examine:

• Understanding the art of persuasion

• Improving listening and observational skills

• Becoming a subject matter expert

Trish Springsteen, Speaker, Mentor, Author

12.55pm Lunch

2.15pm EA and PA Workshop Panel

Putting frameworks around the relationship development stages in the EA Partnership Model Drawing on aspects of our in-house corporate training solution that focusses on developing invaluable partnerships between assistants and their executives that work, and enable the EA to effectively run the office of their executive. This session will use our team of EA panelists to help workshop aspects of the EA Partnership Model with delegates so attendees can examine their own situations in the workplace.

• What is the partnership trying to achieve?

• Setting clear boundaries and work parameters for the role

• Assessing the elements necessary for both parties so a relationship can evolve into a partnership

• Establishing the communications frameworks both parties require for the partnership to work

• Providing a framework for dealing with problems that arise within the

partnership

Moderated by Shane Garrott, Manager, Education and Training Executive Assistant Network

Panellists Dana Jackson, Executive Assistant to Managing Director, Senex Energy Limited

Philippa Thomson, Executive Assistant to the Chief Executive Officer, Netball Queensland

Jessica Williams, Executive Assistant to Managing Director David Rose, Business Advisory, Vincents Chartered Accountants

Lorna McMaster, Executive Officer to the Director-General, Department of Education and Training, Queensland Government

Summer Darling, Executive Assistant, G.J. Gardner Homes

3.30pm Afternoon Tea

4.00pm Applying Success Principles in the Workplace for a Fulfilling Career Creating a happy and fulfilling workplace is a skill. And like any other skill, you can get better at it with training and practice. Bringing a success mindset to work not only helps us create our best working life, but allows us to read the style of individuals and adjust our communications accordingly.

• Understanding the success mindset and the origins of positive psychology and emotional intelligence and the roles they play in positive forward movement

• Relate success training to the workplace

• Understanding sensory acuity and how to use it to anticipate the unspoken needs of your boss and colleagues

• Learn how to retrain the reticular activating system to create greater opportunities and possibilities for yourself and the organisation as a whole

• How EA’s can lead in creating a satisfying workplace and positive forward movement within the organisation.

Uwe Krueger, Director and Executive Coach, Step Change Transform

4.45pm Moving Beyond Job

Descriptions: Understanding Your Value and WorthIn our 2015 series of conferences, EAs and PAs from our two EA/PA panels assisted us in running workshops that examined how to develop performance management frameworks around the obvious aspects of the EA and PA role. In this vital session we will share the results from those 10 workshops, plus provide additional insights to help you focus and examine your role in a completely different way.

• Why continual assessment is a vital part of the EA Partnership Model

• KPIs and measurements for the obvious and not so obvious aspects of your role

• Setting out position descriptions that reflect the reality of the role and the expectations developed between EA and executive

• Why recruiters and HR professionals need to be made aware of, and understand, the evolution in your role through your career

Jonathan McIlroy, Joint Managing Director, Executive Assistant Network

5.30pm Close Of Day 1: Cocktail Reception Within Exhibition Area

7.00pm Gala Dinner

Day 1 Sept 13thcontinued

“ This was an unexpected compliment to EA’s! Such a great event that made me feel very important as a person and as an EA. I really enjoyed listening to the differ ent CEO’s and Directors on the panel. Definitely felt the pat on the back! Stephen Bradbury was brilliant!

Donna HardyQLD Police Service

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Day 2 Sept 14th

8.30am Chairperson’s Opening Day Two Remarks Shane Garrott, Manager, Education and Training, Executive Assistant Network

8.40am Keynote Address Discover the secrets form living with passion, loving what you do and living life your own way Many of us fail to unlock our potential or live fulfilled and happy lives because we are blocked by our own mental barriers. But we can all live lives filled with greater passion, love and joy if we can just break through those barriers and learn how to live life in the moment. In this moving and inspirational keynote session, one of our standout speakers from 2015 travels to Canberra for the first time with our conferences, so be prepared to challenge your own preconceptions on living, give in to a new way of looking at your own world and break down some of the barriers that are holding you back. Regain your joie de vivre. Keep focussed on the moment. Learn to love who you are and what you do.

Carren Smith, Professional Speaker, Author and Trainer

9.25am Understanding Partnerships: How to Become the Right-Hand Person to Your Executive An astute EA/PA comes to the role with requisite business knowledge and problem-solving abilities. This knowledge stems from appreciating the business dynamics, current affairs, or social and political developments for that business. You need the breadth of knowledge of your executives and managers, even if not the depth, to join the conversation. Stay sharp to the opportunities, offer insights and become a true partner in the business.

• Capture the essence of successful executive partnerships

• Be a co-traveller in your executive’s journey

• Gain a better understanding of overall operations

• Anticipate business challenges, threats or opportunities

• Appreciate the strategic or operational plans

• Understand executive insomnia and what keeps them awake at night

Kris Trott,Chief Executive Officer, Queensland Alliance for Mental Health

Julia Riordan, Executive Assistant to Chief Executive Officer & Office Manager, Queensland Alliance for Mental Health

10.10am Leadership is an AttitudeLeadership is an attitude, not a job. If you want to rock as a leader, all you need is the right attitude, and this program shows you how to get it. Through the leadership is an attitude address you will learn why your mindset really matters when you define yourself as leader in your role as a EA/PA!

• See yourself as a leader

• Learn how to build your leadership presence

• How to become the kind of leader who inspires people to follow them

Sonia McDonald, Speaker

10.55am Morning Coffee

11.25am Executive Panel Discussion

How far do you need to go in developing your breadth of corporate knowledge and business acumen? In order to know what’s keeping your executive awake at night, to be able to anticipate their needs and see problems around the corner, or spot opportunities for the business that will help achieve strategic goals and objectives, you must understand the business inside and out. But just how far do you need to take this? You need a huge breadth of knowledge, but just how detailed should you go? In this panel our executives will help you examine this in more detail.

• Working out what knowledge you must have today versus what you might need in the future

• Thinking strategically – identifying the most important areas of knowledge and business acumen for your role with your current executives, in your current business

• Internal corporate knowledge – knowing the best places to direct traffic or enquiries and the best places to find answers

• Identifying the best places to acquire technical knowledge and business understanding

Moderated by Shane Garrott, Manager, Education and Training, Executive Assistant Network

Panellists Samantha Kennerley, Chief Executive Officer, Youngcare

Mara Basanovic, Chief Executive Officer, Volunteering QueenslandFiona Maxwell, Chief Executive Officer, Brisbane Powerhouse

Dan Galligan, Chief Executive Officer, Canegrowers

Libby Gregoric, Acting Deputy Director General, Corporate Services Division, Department of Health, Queensland Government




12.25pm Beyond Reason: Creative tools for Thinking Smart at WorkWe now know that there are many kinds of intelligence. This means that your logic and reasoning are only going to take you so far if you want to be the best EA you can be. Your highest performance and satisfaction will come, however, from calling on a range of capabilities: thinking outside the box, using your gut, mobilising your creativity and trusting the unique contribution that only you can make to each challenge as it pops up in front of you. In this session, we will talk about how to:

• Move beyond your current mental frameworks to see new possibilities

• View the world as an adventure (and not obstacles or roadblocks)

• Tap into your imagination, intuition or gutfeeling

• Stay on an even keel even when the pressure is off the charts

• Create a culture of innovation at your own desk

• Become a mindful leader at work

• Use your social and emotional intelligence to make your networks do the heavy lifting for you

Peter Quarry,Former Psychologist, now Designer & Artist

1.10pm Lunch

2.25pm Essential Tips for effective resource management and planning Managing multiple projects can be cumbersome and chaotic. As an EA or PA, your role overlaps with project management. Successful projects rely on managing resources more efficiently, while avoiding waste, duplication or costly over-runs. Beyond the scheduling and workflow management, you need to ensure that everyone is in sync with the timelines and pre and post project delivery.

• Integrate forward planning with resource management

• Deploy organisational resources as and where needed

• Ensure resources are not over-allocated across multiple projects

• Plan to execute and monitor a project successfully

Stephen Dale, Speaker, Trainer and Coach

3.10pm Leading Through Periods of Change: A Practical Change Management GuideThere has been an enormous amount of change in Brisbane in the last year, how can you support the executive? Supporting the business as it goes through an intense and exciting period of change, ensures a tremendous opportunity to build the new organisation and shape its future.

• Developing and maintaining excellent relations with the senior executives, in order to maintain an appropriate flow of information and to facilitate effective decision making

• Helping executives deal with a range of change-related issues

• Perfecting the art of communication when dealing with internal stake holders

• How to remain motivated and motivate others

Helen Wood, Chief Executive Officer, TMS Consulting

3.55pm Afternoon Tea

4.25pm The Future’s Bright for Delivering Exceptional Event Management and Travel ExperiencesEAs and PAs invest much of their time planning corporate meetings and events and organising event-related travel. This is likely to remain true of even those who emerge as strategic managers of their executive’s office. Key strategic thinking and reasoning and creativity is required to ensure business outcomes are timely and goals achieved.

This session will cover:

• What is needed? Identify the outcomes of any project or assignment by taking a brief or gaining an understanding in other ways of what your executive or management team really want to achieve

• How much? Understand budget constraints and parameters related to essential outcomes

• Save money: Discover how to make savings and achieve better outcomes

• Your toolbox: Use new technologies and tools

• Cooperate: Maintain strong relationships with key industry service providers

Moderated by TBC

Panellists Nyssa Lambkin, Executive Assistant, Enterprise Support Services, Ernst and Young

Candice Tyrril, Executive Assistant to the Group CEO and Board Chairs, AGPAL Group of Companies

5.25pm Chairperson’s closing remarks and close of conference

Day 2 Sept 14thcontinued

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Senior corporate and government executives confirmed as participating at this event include:

Teena Rowell‎Chief Risk Officer Enterprise Risk &Customer Solutions, Suncorp Group

In Teena’s current role, she works with senior management to improve risk management across the group, contributing to enhanced business performance. Teena started her career in chartered accounting at KPMG, and since joining Suncorp in 2000 has held a number of senior finance and risk roles.

Rob DavidsonFounder & Director of Growth, Davidson

Former lawyer Rob Davidson founded Davidson in 1991. Davidson has become one of the largest privately owned recruitment and HR consultancies in Australia and NZ. As a business owner and executive coach, he is often called upon by leading groups and publications to talk about the future of work, preparing ourselves and our workforces.

Dr Jim WatterstonDirector-General, Department of Educationand Training, Queensland Government

Dr Jim Watterston brings more than thirty years of experience as a teacher, principal, academic, and departmental leader—to his role as Director-General of the Queensland Department of Education and Training. Jim is also President of the Australian Council for Educational Leaders and an ardent supporter of women in leadership.

Chris MitchellChief Executive Officer, Health Workforce Queensland

Chris Mitchell, CEO of Health Workforce Queensland leads in its work to support primary health care in rural and remote Queensland. Chris possesses a degree in Health Administration & a Masters of Business and has over has over 30 years leadership experience in public and private hospitals and health workforce development.

Anita Hobson-PowellChief Executive Officer, Exerciseand Sports Science Australia

Anita has over 15 years’ experience with Associations (sporting and professional association) as a volunteer, staff member and board member. The majority of this time has been with Exercise & Sports Science Australia when the association has grown from 2 staff and 1080 member to 25 paid staff and 6000 in 10 years.

Samantha KennerleyChief Executive Officer, Youngcare

Appointed Youngcare’s Chief Executive Officer in April 2014, Sam brings more than 25 years’ experience as a high level marketing and communications professional to lead Youngcare. She is passionate about rallying together corporate, government and community support, while effectively engaging stakeholders to bring about best outcomes for young Australians with high care needs.

Mara BosanovicChief Executive Officer, Volunteering Queensland

Mara has worked in the volunteering and community sectors for over 25 years. She has led state-wide organisations, developed and implemented successful innovations, programs and strategic alignments that have brought benefits to the volunteer sector and the broader community at local, regional, state and national levels.

Fiona MaxwellChief Executive Officer, Brisbane Powerhouse

Fiona Maxwell’s career has spanned the non-profit, government and university sectors in Australia and the USA. Prior to Brisbane Powerhouse, Fiona was Queensland Manager for Philanthropy Australia, establishing the Brisbane office and supporting philanthropists and non-profits alike to grow the sector. She has been Chair and board member of organisations including industry service and peak bodies, internet start-up and philanthropic grant-making committees, including Women & Change, Queensland women’s giving circle.

Dan GalliganChief Executive Officer, Canegrowers

Dan Galligan has spent a career across a broad ambit of roles in the agricultural sector, driving policy and grower services. He has a formal background in applied science, rural systems management, and before taking on industry focused positions, Dan worked in extension and research roles in the public sector.

Libby GregoricActing Deputy Director-General, Corporate ServicesDivision, Department of Health, Queensland Government

Libby’s career experience includes the private, public and the non-profit sector, both in Queensland and Canberra. With 30 years’ experience in leadership, stakeholder management, vision implementation, service delivery and public policy, Libby is often asked to implement change strategies and new policies and to improve service delivery – one of Libby’s driving passions. Libby is often sought after to guide teams in delivering challenging organisational goals.

Kris TrottChief Executive Officer, QueenslandAlliance for Mental Health

Kris Trott is the CEO of the Queensland Alliance for Mental Health. QAMH is the peak body for Community Managed Mental Health organisations in Queensland. Working effectively and creating a synergistic relationship with her Executive Assistant is critically important to be able to achieve and perform as a high functioning team.

Jonathan McIlroy,Joint Managing Director,Executive Assistant Network

Jonathan has over 17 years experience in senior management and executive positions and has worked in industries as diverse as banking and finance, education and training, events management and even politics before co-founding Executive Assistant Network.



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Coaches, Trainers and Consultants confirmed as participating at this event include:

Lindsay AdamsRelationship Management Specialist

Lindsay Adams is relationship marketing specialist; relationships underpin everything that we do in business. Leaders, managers and sales people must have relationships in order to be successful. Lindsay can show you how to enhance your relationships to lead your people better, be more productive in your team and to achieve higher sales.

Tony CurlLeadership Coach, Speaker, and Facilitator

Tony has been a successful corporate leader for 30 years. He now works alongside leaders around the world, and at home in Australia, to maintain clarity on their vision and purpose, and helps map their way around their roadblocks and obstacles. Tony helps people take the steps in their lives to become an influential leader. The leaders Tony helps aspire to greatness, so if you are aspiring to greatness take steps today. Unless you take action on your goals, they remain a dream.

Trish SpringsteenSpeaker, Mentor, Author

Trish Springsteen is an award winning speaker trainer and author. Trish mentors published authors and introverts to have the confidence to step out and share their message and passion. Trish helps her clients conquer their fear of speaking to develop their communication, leadership, networking and presentation skills.

Uwe KruegerDirector and Executive Coach, Step Change Transform

Uwe Krueger has been in management roles for most of his career spanning 20+ years. He worked in the private and the public sector in Australia and overseas covering a variety of industry sectors. Originally a physicist, Uwe became interested in people, left his dark laboratory and commenced working in the area of health, safety and well-being. In recent years he has become a leadership and workplace coach, a team builder as well as a certified coach in social and emotional intelligence.

Carren SmithProfessional Speaker, Author and Trainer

As a visionary in the field of human transformation along with being a global resource and humanitarian, Carren opens the eyes and shifts the reality of tens of thousands of people every year through SELF-awareness, Consciousness and the Psychology deliberate results. She pushes the boundaries of societal perspectives and the metaphysical nature of human potential with intensity and untiring passion!

Sonia McDonaldSpeaker

Sonia McDonald was recently named in the Top 250 Influential Women across the Globe and she is the CEO and Founder of LeadershipHQ. Sonia is a thought leader, leadership coach, keynote speaker, managing editor of LeadershipHQ Magazine and educator in the field of leadership development, neuroscience and team development.

Peter QuarryFormer Psychologist, now Designer & Artist

Peter is a former psychologist experienced in public speaking and media. Co-founder of Ash Quarry Productions, he made 500+ training videos, still used around the world. Now an award winning designer/artist, Peter draws on both scientific research, and his own journey, to talk about the psychology of creativity.

Stephen DaleSpeaker, Trainer and Coach

Since 2002, Stephen’s “Highway to Success” presentation and workshop program has changed the lives of over 10,000 professionals by teaching the realities of change and achievement. Stephen has been engaged by Australia’s largest financial companies, franchisors, team managers, sales teams, universities and sporting clubs as a keynote speaker, workshop facilitator and coach.

Helen WoodChief Executive Officer, TMS Consulting

Helen Wood is the owner and CEO of TMS Consulting. With a passion for human dynamics in the workplace, Helen established TMS in 2006 with the goal to help organisations realise their true potential through strong leadership and building safe and engaged organisational cultures.

Shane GarrottManager, Education and Training,Executive Assistant Network

Bringing 12 years of training and management experience (8 years within RTOs), Shane is an engager who champions the 2000 year old art of rational thinking in the workplace. As a presenter, he challenges your preconceptions on service, finance and management. As EAN’s Education & Training Manager, he supports your development and future career path with a vigour and passion unmatched.

“ This was my first EAN conference, I was delighted at how much I enjoyed it. The motivational speakers were excellent and the show of local restaurants, motel and other resources were outstanding and of great benefit. Jonathan and Shane were not only friendly but wonderful coordinators of the event. I hope to attend many more. Thank you EAN for the great fresh aired approach to the conference.

Verlie FitzgeraldCanberra Deep Space Communication Complex

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For program or registration enquiries CALL 61 2 8402 5000 or VISIT ExecutiveAssistant.com

Dana JacksonExecutive Assistant to Managing Director,Senex Energy Limited

Dana is the EA to the Managing Director of an oil and gas company. A challenging role in a challenging industry, far different to where she started. From fashion to private sector, she transitioned to government working for Anna Bligh, State Premier, for fourteen years. Working across Executives and industries, Dana believes the relationship of Assistant and Manager is one to invest in.

Philippa ThomsonExecutive Assistant to the CEO, Netball Queensland

Starting in government, moving to mining, Philippa is currently working at Netball Queensland as the Executive Assistant to the CEO. Working with multiple managers is not outside her capability, and is able to prioritise different workloads effectively. Philippa also sings in a choir, and has travelled internationally to represent Australia at Anzac Services on the Western Front in France.

Jessica WilliamsExecutive Assistant to Managing Director David Rose,Business Advisory, Vincents Chartered Accountants

Jessica is an enthusiastic and accomplished executive assistant with 10 years of well-rounded experience in the finance sector – including banks, the Big 4 and mid-tier firms. She is proactive at client liaison and rapport building with key internal stakeholders in organisations. With a background in coaching and fitness, Jessica is passionate about cultivating a workplace culture that is caring, innovative, collaborative and progressive.

Lorna McMasterExecutive Officer to the Director-General, Department of Education and Training, Queensland Government

Lorna McMaster is the senior executive assistant to the head of Queensland’s education department, an organisation with more than 85,000 staff and an annual budget of over a billion dollars. With three decades of public sector experience, Lorna brings contextual knowledge, relationship skills and a strong client focus to her role.

Summer DarlingExecutive Assistant, G.J. Gardner Homes

Summer is a highly skilled executive assistant with her background including working for the not-for-profit sector with Politicians and Ministers, ASX listed entities, large family-owned companies and the past two years the franchising industry at head office level. She has high-level knowledge in finance, board meetings, events and marketing and is also actively involved in the local chamber.

Nyssa LambkinExecutive Assistant, Enterprise Support Services,Ernst and Young

Nyssa is a skilled executive assistance with extensive experience in the financial services and legal industries. She currently supports EY’s Oceania Advisory Risk Leader, and has previously supported a number of Lead Partners across three of EY’s four service lines. Before joining EY, Nyssa gained extensive project management experience in the private legal industry as an executive assistant to a range of legal practitioners in Commercial Law practices.

Candice TyrrilExecutive Assistant to the Group CEO and Board Chairs, AGPAL Group of Companies

Candice has over 16 years of experience across large scale projects including a company merger, international accreditation, risk management, mentoring and leadership, delivering turn-key hospital grade diagnostic imaging facilities and executive level duties. In addition to her professional experience, Candice is undertaking her MBA and studying a Fashion Stylist qualification. Candice is known for her positive attitude, strategic thinking and intuitive skills.

Julia RiordanExecutive Assistant to CEO & Office Manager,Queensland Alliance for Mental Health

Julia has over 20 years experience in executive assistant roles in corporate, government and non-government organisations. In addition to her roles at Queensland Alliance for Mental Health (QAMH), she is also Company Secretary of the QAMH State Council responsible for organising State Council business, compliance and governance.

Senior EAs and PAs confirmed as participating at this event include:

“ The event was a great way to block out time to really concentrate on development ideas, career pursuits and everyday ideas to make work life easier. It was fun, interactive and a networking goldmine. Very thankful for the support and validation I walked away with.

Carly DrewFTI Consulting




EANExhibition BrisbaneThe only Expo Designed purely forSenior EAs and PAs

Even if you can’t attend the full conference, come along and experience the Exhibition with Suppliers Who Care About You And What You Do!Held alongside the #1 conference for EAs and PAs in Australia, this is the Exhibition to visit if you want to save time and meet a range of suppliers in one location at one time, all of whom have products or services targeted at the needs of EAs and their companies. It’s a key aspect of your job, so why not do it the convenient way!

Attendance at this extremely beneficial industry event is FREE so tell all your colleagues and friends to join us at the only targeted supplier showcase in town.

13-14 September 2016Tuesday 10.00am-5.30pmWednesday 10.00am-4.30pm

Our 2016 exhibition will feature over 30 amazing businesses with services and products as diverse as:

Accommodation (Hotels & Apartments), Event Venues, Team Building, Corporate Gifting, Training Venues, Recruitment, Convention & Visitors Bureaus, Gift Companies, Venue Finding Services, Travel, Transport, Event Organisation, Corporate & Event Catering, Corporate Photography, Audio Visuals, Office Consumables and Stationery, Corporate Entertainment, Office and Business Technology and much, much more

FOR MORE INFORMATION,OR TO PRE-REGISTERFOR THESE EVENTS VISIT : EXECUTIVEASSISTANT.COM

Dinner &Networking drinksMore than Just a ConferenceA Networking Imperative!

Gala Dinner and CocktailsPullman Brisbane

Tuesday 13 Sept 2016

• All delegates at the 2016 Annual Congress are invited to join us for an astonishing evening at our Gala Dinner!

• Enjoy Amazing Entertainment at the iconic Pullman Brisbane

• Held within one of Brisbane’s finest venues with great food, fine wines, amazing company and a stellar show are all the ingredients we deem necessary to help ensure relaxation ahead of a second great day in the conference

• Networking is Easy and Effortless!• Attendance at the dinner is included within

the registration fee for each delegate and additionall guests can attend at a cost of $150 inc GST

team@

ExecutiveA

ssistant.com

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BRISBANE 2016 Congress Registration FormPullm

an Brisbane, 13-14 September 2016

By Friday 19 A

ugust 2016 A

fter Friday 19 August 2016

13 Sep

on 19 August 2016

19 August

2016Executive Assistant Network

Level 1, 1/83 Bassett St, Mona Vale, 2103

Po Box 628 Avalon Nsw 2107 Australia

Tel: 02 8402 5000 Fax: 02 9973 3610Em

ail: team@

executiveassistant.com

I have no special dietary requirements

A$1,295 + G

ST ($1,424.50)

A$1,695 + G

ST ($1,864.50)

A$1,695 + G

ST ($1,864.50)

A$2,095 + G

ST ($2,304.50)

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