2016 Akili Business Process Management Service Offering
Transcript of 2016 Akili Business Process Management Service Offering
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A Challenging Business Environment
• As economic, political, social, and technological changes accelerate, and competitive pressures
grow, companies have no choice but to respond or face being replaced or consumed by newer
more nimble and creative competitors not saddled with…
– Cultures marked by inflexible thinking
– Brittle infrastructures
– Stale policies
– Inefficient processes
The
Rate
of C
hange
Yesterday FutureTime
Volume
Speed
Complexity
= Overwhelming
Waves of Change
The requirement for businesses
to effectively respond to this
rate of change can be a
daunting challenge.
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Organizational
Agility• Organizations must be able to…
– Recognize,
– Embrace, and
– Implement (or adjust)
…new and better processes quickly and effectively on a
continuous basis.
• Companies who are able to achieve this will wield the
distinct competitive advantage of organizational agility!
• This is the nimble culture companies will need to thrive.
Given the impacts of various disruptive factors in
the global business environment…
Definition:
The ability to act more
decisively and implement
more effectively than your
competition when it comes to
executing market-responsive
changes to both manual and
technology-enabled business
processes.
Disruptive technologies
GlobalizationEconomics
Competition
Social Media
Innovation Regulation
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Focus on Fundamentals• Taking a lesson from competitive sports:
– “Let’s get back to basics and focus on the
fundamentals of the game!”
a.k.a. “blocking, tackling, ball security”
• What are the basics and fundamentals
in the game of business operations?
– “business process execution”
Almost every business leader can focus on eliminating troublesome underlying problems in organizational performance through the
power of Business Process Management (BPM)
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Alignment and Balance
• Akili believes that good organizational performance (agility) is the condition which results from the alignment and balance between a company’s people, process, and technologydisciplines.
• Our Business Process Management service, and its accompanying OCM elements are focused
on helping our clients establish business processes delivering results at…
– Lower costs
– Higher quality
– Greater speed
• With the goals of…
– Surfacing opportunities to increase productivity
– Enhancing employee adoption and usage of the changes
– Increasing customer satisfaction
– Leveraging core competencies to enhance competitive value
– And improving the quality of work life for their employees
Which benefits would be of most interest to you?
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— ERP System Implementation
• Produced detailed process documentation on all financial processes impacted by SAP implementation
• Documentation used to facilitate UAT, end user training, and new employee onboarding
– Financial Close Process Improvement
• Cut cycle time from 65+ days to 12 days
– Enterprise Process & Systems Assessment
• Produced a roadmap of executable initiatives to close the systems and functionality gaps
– Regulatory Compliance Process Assessment
• Organizational re-alignment to eliminate fragmentation of control & accountability
• Identified numerous workflow automation and document management opportunities
– Financial Forecasting Process Improvement
• Integrated solution leveraged their entire software investment
• Reduced time-to-completion by streamlining the process and eliminating effort duplication
Akili has a strong track record of successful BPM projectsWhy
Akili?
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− Retail
− Mining
− Energy
− Utilities
− Chemicals
− Construction
− Health Insurance
− Financial Services
− High Tech Manufacturing
− Hospitality-Entertainment
− Logistics & Transportation
− Information Technology
− Telecommunications
— Diverse, multi-industry client portfolio includes:
o Small regional companies
o Mid size national companies
o Multi-national Fortune 5 companies
— BPM practice dates back to the origin of our company
— Consultants experienced in a broad variety of industries
— Deep experience in every aspect of business BPM
— A 100% success rate of implementations
— Continued customer partnerships on key projects
Industry Experience Includes:
Akili’s Depth of BPM Experience
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Business Solutions
Akili focuses on business needs as much as technical needs. Our projects are not deemed
complete or successful until the stated business objectives are met.
“Akili’s logo reflects our commitment to the delivery of
balanced solutions.”
People
ProcessTechnology
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Our Approach
– Start small. The journey to full BPM maturity will take some time, so we believe in starting things simple.
– We offer a very accessible, encouraging, and understandable approach to process improvement.
– Akili is committed to delivering business results not just technology implementations.
– We insist on whole solutions balanced across the dimensions of people, process, and technology.
• So OCM is a fundamental part of everything we do.
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Our Approach
Level 2
Managed
Level 3
Defined
Level 4
Quantitatively
Managed
Level 5
Optimizing
Level 1
Initial
Level 1: Processes are not documented,
unpredictable, poorly controlled, and reactive.
Level 2: Some departments have
documented processes that are managed.
Level 3: All departments have documented
business processes and are proactive.
Level 4: Processes are controlled
via established performance
metrics.
Level 5: Everyone is focused
on continuous improvement.
* Capability Maturity Model Integration ® of CMMI
Institute at Carnegie Mellon University (CMU)
Our mission is to
help you move your
organization
forward.
Start small with targeted process improvement
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Our Approach – How We Execute
Client Engagement Methodology
Targeted Business Process Improvement
Blueprint
(Requirements
Discovery)
Project Prep
(Get Team Ready)
Realization
(Design & Build)Final Prep
(Test & Train)Go-Live!
(Deploy)
As-Is
Process
Analysis
Future
State
Visioning
To-Be
Process
Design
Validate
To-Be
Process
As-Is
Process
Mapping
Detailed
Design
Program/Project Governance & Organizational Change Management
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Our BPM Services
Akili’s BPM services include the following:
– Business Process Improvement Consulting
• Business Process Assessments (As-Is)
• Business Requirements Discovery
• Business Process Design (To-Be)
– BPM Strategy Consulting
• BPM Strategy Assessments (current state)
• BPM Strategy Development (the Vision)
• BPM Implementation Roadmap Development
(the Plan)
• BPM coaching support as required
– Organizational Change Management
Consulting (OCM)
– BPM Methods and Tools Training
BPM Methods and Tools Training includes:
– Organizational Change Management &
Leadership
– Business Process Mapping
– Business Process Modeling &
Documentation (Visio)
– BPM Strategy & Continuous Process
Improvement
– Meeting / Workshop Facilitation Skills
– High Performance Teams (Project &
Leadership Teams)
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Akili Client Sampling
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Contact us
Akili Inc.www.akili.com
Dallas400 Las Colinas Blvd. East, Suite 450Irving, TX 75039972.210.3200
Denver999 18th Street, Suite 3000Denver, CO 80202303.357.2397
Houston3200 Southwest Freeway, Suite 3300Houston, TX 77027713.840.6016
Sales:Megan O’ConnellAccount [email protected]: 281.667.9310Cell: 832.967.8827
Catherine DubeAccount [email protected]: 972.210.3217Cell: 214.725.7493
Sean GranfieldSales [email protected]: 972.210.3263Cell: 817.269.1979