2014 MINI COOPER SERVICE & WARRANTY INFORMATION2014MINIHardtopModelscoveredinthisBooklet MINI...

36
2014 MINI COOPER SERVICE & WARRANTY INFORMATION

Transcript of 2014 MINI COOPER SERVICE & WARRANTY INFORMATION2014MINIHardtopModelscoveredinthisBooklet MINI...

Page 1: 2014 MINI COOPER SERVICE & WARRANTY INFORMATION2014MINIHardtopModelscoveredinthisBooklet MINI CooperHardtop MINI CooperS Hardtop TheMINIMaintenanceProgram The MINI Maintenance Program

© 2013 MINI USA, a division of BMW of North America, LLC.Woodcliff Lake, New Jersey 07677The MINI name, model names and logo are registered trademarks.Printed in U.S.A. 05/14 European model shown

MD20077

*MD20077*

2014 MINI COOPER

SERVICE & WARRANTY INFORMATION2014 MINI COOPER

SERVICE & WARRANTY INFORMATION

Page 2: 2014 MINI COOPER SERVICE & WARRANTY INFORMATION2014MINIHardtopModelscoveredinthisBooklet MINI CooperHardtop MINI CooperS Hardtop TheMINIMaintenanceProgram The MINI Maintenance Program

Owner/Driver Information:

Name _____________________________________________________________________

Address _____________________________________________________________________

_____________________________________________________________________

_____________________________________________________________________

_____________________________________________________________________

Owner/Driver Telephones:

Business _____________________________________________________________________

Home _____________________________________________________________________

Model ________________________________________________ Year _______________

VIN

Retail / In-Service Date __________________________________________________________

Trim Code ___________________________________ Color Code _____________________

Production Date _______________________________________________________________

License Plate Number __________________________________________________________

MINI Dealer Telephone Numbers:

Offices _____________________________________________________________________

Services _____________________________________________________________________

MINI COOPER 2014

Page 3: 2014 MINI COOPER SERVICE & WARRANTY INFORMATION2014MINIHardtopModelscoveredinthisBooklet MINI CooperHardtop MINI CooperS Hardtop TheMINIMaintenanceProgram The MINI Maintenance Program

Table of ContentsPage

TheMINIMaintenance Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1Coverage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1Maintenance Upgrade Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2Intervals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Condition Based Service (CBS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Service Required Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3Radio Display screen contents (vehicles without MINI Controller) . . . . . . . . . . . . . . . . . 3Control Display screen contents (vehicles with MINI Controller) . . . . . . . . . . . . . . . . . . 4Special Note – Maintenance Intervals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4Quality Certification I . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5Fuel Quality – Gasoline . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Maintenance Service Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6Unscheduled maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6Standard operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6Engine oil . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6Maintenance services connected to a specific engine oil service* . . . . . . . . . . . . . . . . . 6Maintenance services that display in CBS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6Vehicle check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6Brake fluid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7Maintenance services that do not display in CBS . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7Front brake . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7Rear brake . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Emission Control Maintenance Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

BatteryCare . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Corrosion Protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8Restoring Corrosion Protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8UnderbodyMaintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

MINI Roadside Assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9MINI Roadside Assistance Smartphone Application . . . . . . . . . . . . . . . . . . . . . . . . . . 9Owner’s Eligibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9Calling For Assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10Dispatch Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10On-Site Assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10Lock-Out . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10Towing Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10Sign-and-Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10Trip Interruption Benefits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11Exclusions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

CustomerAssistance Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11Customer Assistance - Notification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

BBBAuto Line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13California Residents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Page 4: 2014 MINI COOPER SERVICE & WARRANTY INFORMATION2014MINIHardtopModelscoveredinthisBooklet MINI CooperHardtop MINI CooperS Hardtop TheMINIMaintenanceProgram The MINI Maintenance Program

Special Programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Overview of theMINI NewPassengerCar LimitedWarranties . . . . . . . . . . . . . . . . . 17

MINI NewPassengerCar LimitedWarranty—2014Models(Valid Only in the U.S.A. including Puerto Rico) . . . . . . . . . . . . . . . . . . . . . . . . . . 18Warrantor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18Warranty Begins . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18Warranty Period . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18Warranty Coverage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18Safety Belt Warranty - Kansas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18Other Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

LimitedWarranty - Rust Perforation 2014Models . . . . . . . . . . . . . . . . . . . . . . . . . 20

Federal Emissions SystemDefectWarranty(Valid Only in the U.S.A. including Puerto Rico) . . . . . . . . . . . . . . . . . . . . . . . . . . 20What Is Not Covered . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Federal Emission PerformanceWarranty(Valid only in the U.S.A. including Puerto Rico) . . . . . . . . . . . . . . . . . . . . . . . . . . 22

California Emission ControlWarrantyStatement*YourWarrantyRights andObligations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24Manufacturer’s Warranty Coverage: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24Owner’s Warranty Responsibilities: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

California Emission Control System LimitedWarranty* . . . . . . . . . . . . . . . . . . . . . 25What is not covered . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27California Emission Control System Limited Warranty Parts List . . . . . . . . . . . . . . . . . 28

Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Correcting, Updating orChangingVehicle-Related orOwnership Information . . . . . 29

TireWarrantyStatement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Page

Page 5: 2014 MINI COOPER SERVICE & WARRANTY INFORMATION2014MINIHardtopModelscoveredinthisBooklet MINI CooperHardtop MINI CooperS Hardtop TheMINIMaintenanceProgram The MINI Maintenance Program

2014MINI HardtopModels covered in this BookletMINI Cooper HardtopMINI Cooper S Hardtop

TheMINIMaintenance Program

The MINI Maintenance Program is a benefitdesigned to help reduce the cost of scheduledand unscheduled maintenance. The program hasbeen devised with the following objectives: tomaximize vehicle safety, reliability, and resalevalue by minimizing breakdowns resulting fromwear, and minimizing cost and inconvenience bycomputing maintenance intervals based uponthe specific manner in which each individualvehicle is driven.

MINI Cooper and MINI Cooper S passenger carspurchased from any authorized MINI dealer in theUnited States (including Puerto Rico) arecovered by the MINI Maintenance Program for36 months or 36,000 miles, whichever occursfirst. Coverage begins on the date of first retailsale or the date the vehicle is first placed intoservice as a sales demonstrator, AftersalesMobility Program (AMP) Vehicle or BMWGroupcompany vehicle, whichever is earlier.

Any authorized MINI dealer in the United States(including Puerto Rico) will perform thescheduled and/or additional maintenanceservices on your vehicle at no expense to you solong as your vehicle qualifies for coverage underthe MINI Maintenance Program.

Coverage

The MINI Maintenance Program covers allfactory recommended maintenance, asdetermined by the Condition Based Service(CBS) system. Additional specific items thatneed replacement due to normal wear and tear,and that are not covered by the original MINI NewPassenger Car Limited Warranty - such as brakepads, brake rotors, and wiper blades - areincluded, provided wear and tear exceeds MINIspecifications. Any applicable adjustmentsrequired due to normal operating conditions arealso included. See pages 6 - 7 of this Booklet foradditional information.

Exclusions from coverage include the following:� Items reimbursable under your MINI New

Passenger Car Limited Warranty� Gasoline and gasoline additive� Windshield washer additive (except when in

conjunction with scheduled maintenance)� Tires, wheel alignment, tire balance and rotation� Reset Run Flat Indicator� Wear and tear of soft trim items, such as:

seats, carpets, moldings, headliner, doorpanels and all chrome trim

� Damage, including consequential, whichresults from negligence, improper operation ofthe vehicle, wear and tear or deterioration dueto driving habits or conditions, improper repair,environmental influences, flood, accident orfire damage, road salt corrosion, alteration,installation of non-genuine MINI accessories,or use of improper, poor quality orcontaminated fuel

� Altered or unreadable Vehicle IdentificationNumber (VIN) or odometer irregularities orvehicles where the true mileage cannot bedetermined

� Maintenance or repair after the vehicle isdeemed a total loss

� Maintenance or repairs performed by otherthan an authorized MINI dealer within theUnited States

� “Topping off” low fluids (e.g., engine oil,antifreeze, washer fluid, etc.) except whendone in conjunction with a scheduledmaintenance or other required maintenancework (as outlined in the customizedmaintenance checklist printout) that isperformed during an applicable MaintenanceProgram period

� Vehicles used in competitive events� Oil changes performed outside the

recommended maintenance intervals asindicated by the CBS

1

Page 6: 2014 MINI COOPER SERVICE & WARRANTY INFORMATION2014MINIHardtopModelscoveredinthisBooklet MINI CooperHardtop MINI CooperS Hardtop TheMINIMaintenanceProgram The MINI Maintenance Program

Maintenance UpgradeOption

Please contact your authorized MINI dealer forinformation regarding the purchase of optionalMaintenance Program Upgrades. Eligibility andcoverage exclusions may apply.

Intervals

Time intervals should be followed using themaintenance interval as indicated by theCondition Based Service data.

Maintenance intervals on motor vehicles haveconventionally been specified based uponaccumulated mileage. However, drivingconditions have a major influence on routinemaintenance requirements; distance traveled isonly one of the significant factors. A vehicledriven for 50,000 miles of short trips in the citywith numerous cold starts, prolonged periods ofidling, stop-and-go driving, and high enginespeeds during acceleration requires morefrequent maintenance intervals than a vehicledriven for 50,000 miles for long distances at lowengine speeds primarily at operatingtemperature.

The advanced technologies at MINI have led tothe development of the Condition Based Service(CBS) system which computes the actualoptimummaintenance requirements based notonly upon the accumulated mileage, but takinginto account important factors such as high orlow engine speeds, short or long trip driving.

Condition Based Service (CBS)

CBS is a further development of the ServiceInterval Indicator System.

The remaining times for selected maintenancetasks as well as any legally prescribed dates aredisplayed to you individually:� Engine oil� Brake fluid� Vehicle check� Required State Inspection(s)

CBS thus determines the current and futuremaintenance requirements.

The vehicle’s current service status isautomatically saved in the remote control key.The MINI Service Advisor at your authorized MINIdealer has a device called a key reader. Whenyour MINI Service Advisor inserts your key intothe key reader, all pertinent vehicle and servicingdata will be available, and a customizedmaintenance checklist is printed out based onthe specific operations called for by theCondition Based Service.

MINI recommends that you have maintenanceand repair work performed by your authorizedMINI dealer.

Disconnecting the battery during periods oflong-term storage will interrupt the

calculation of time-based services. MINIrecommends that you have all items requiringtime-based maintenance, such as brake fluid,and possibly also the engine oil and microfilter,brought up to date by your authorized MINIdealer. Also see the section on battery care onpage 8 of this Booklet.

2

Page 7: 2014 MINI COOPER SERVICE & WARRANTY INFORMATION2014MINIHardtopModelscoveredinthisBooklet MINI CooperHardtop MINI CooperS Hardtop TheMINIMaintenanceProgram The MINI Maintenance Program

Service Required Display

The remaining driving distance and the date ofthe next scheduled service are briefly displayedin the speedometer immediately after you startthe engine or switch on the ignition.

For specific maintenance operations, you canview the respective distance remaining or duedate individually in the large display in the MINICenter Instrument.

Radio Display screen contents(vehicles withoutMINI Controller)

1. Using the controls on the radio, press theMENU button.

2. Rotate the right knob to select “Vehicle Info”(1), and then press the knob.

3. Select “Vehicle status” and then press theknob.

4. Select “Service required” and then press theknob.

5. Select the maintenance item you want tocheck, and then press the knob to check thestatus of that item.

100

1

3

Page 8: 2014 MINI COOPER SERVICE & WARRANTY INFORMATION2014MINIHardtopModelscoveredinthisBooklet MINI CooperHardtop MINI CooperS Hardtop TheMINIMaintenanceProgram The MINI Maintenance Program

Control Display screen contents(vehicles withMINI Controller)

1. Using the MINI Controller located to the rearof the gear selector lever, press the MENUbutton.

2. Rotate to select “Vehicle Info” (1), and thenpress the controller.

3. Select “Vehicle status” and then press thecontroller.

4. Select “Service required” and then press thecontroller.

5. Select the maintenance item you want tocheck, and then press the controller to checkthe status of that item.

Special Note –Maintenance Intervals

The maintenance requirements for your vehicleare determined dynamically by the ConditionBased Service (CBS) system. The maintenanceitems stated herein reflect the latest informationavailable at the time of the printing of thisBooklet, and are subject to change.

The completion of certain subsequentmaintenance items or services, as required toproperly maintain your vehicle, will be specifiedat intervals computed by the MINI ConditionBased Service system as follows:� Oil Service: Engine oil should be changed with

the engine at operating temperature.

Your MINI is factory-filled with MINI HighPerformance Synthetic oils. We recommendMINI High Performance 5W-30 Synthetic Oil(MINI part number 07 51 0 143 829) for regularscheduled engine oil changes.

1

4

Page 9: 2014 MINI COOPER SERVICE & WARRANTY INFORMATION2014MINIHardtopModelscoveredinthisBooklet MINI CooperHardtop MINI CooperS Hardtop TheMINIMaintenanceProgram The MINI Maintenance Program

MINI recommends that you check your engine oillevel whenever you add fuel to your vehicle. Forinformation on checking your engine oil level,refer to your vehicle’s Owner’s Manual.

If you need to add oil between oil changes andMINI High Performance Synthetic Oil isunavailable, for the purpose of topping up theengine oil level only, MINI recommends use ofone of the below-listed synthetic oils that meetMINI USA, a Division of BMW of North America,LLC’s Long-life rating LL-01:� Castrol Syntec European Formula SAE 0W-30� Mobil 1 SAE 0W-40� Pennzoil Platinum European Formula Ultra

SAE 5W-30� Valvoline SynPower SAE 5W-30

The choice of the right SAE grade is based onthe climatic conditions in the region in which younormally drive your MINI. To best determinewhich SAE grade is best suited for your vehicle,contact an authorized MINI dealer.If you are unable to obtain MINI HighPerformance Synthetic Oil or a recommendedsynthetic oil from the list above, for the purposeof topping up the engine oil level only, use only asynthetic oil with an API rating of SM or higher.The following maintenance services:– Brake Fluid Service;– Intake Air Cleaner Service;– Oxygen Sensor Service;– Spark Plug Service;– Ventilation Microfilter Service,

must be performed when required as indicatedby the following as applicable:� The specified CBS engine oil service counter

interval� The time interval (the first occurrence based

on the vehicle’s production date)� The stated mileage for a “non-connected”

maintenance service

Refer to pages 6 - 7 for additional information.

Additionally,– The engine coolant has a long-term rating anddoes not need to be changed except for systemrepairs.

For your convenience, you may also wish to haveyour authorized MINI dealer perform anynecessary operations to fulfill any stateinspection requirements in your area concurrentwith the maintenance services specified aboveduring other repairs. Should you requestmorefrequentmaintenance service, the cost ofthese services will not be covered by theMINIMaintenance Program.

MINI has applied the most modern technologicaladvances not only to the design and productionof your vehicle, but also to computing of theoptimummaintenance interval for your type ofoperations and driving style. Your authorizedMINI dealer has made a substantial investment inunique MINI special service tools to enable itsMINI factory trained service technicians toperform quality repairs on your MINI in minimaltime to help maximize your satisfaction with yourMINI, its longevity, and resale value.

QualityCertification I

For a detailed list of items inspected, refer to theQuality Certification I form provided to the Ownerat time of delivery. A copy of the form is on file atthe selling authorized MINI dealer.

Fuel Quality – Gasoline

Only use fuels advertised to have adequatedetergency and low alcohol (such as ethanol)content. Please refer to your Owner’s Manual forimportant information on the fuel recommendedfor use in your vehicle. Use of fuels withinsufficient detergent and/or excess alcohol cancause driveability problems that necessitatecleaning intake valves and fuel injection valves,and, when applicable, adjusting the engine idle.We suggest having this work performed by yourauthorized MINI dealer, perhaps while regularmaintenance is performed. Your authorized MINIdealer can also recommend a gasoline additivethat will provide sufficient detergency. Thisrecommended unscheduled maintenance whichmay be necessitated by use of inappropriatefuels is not required in order to maintain theemission warranty. It also is not covered by yourvehicle’s warranty because no defect in materialor workmanship or component failure is involved.

5

Page 10: 2014 MINI COOPER SERVICE & WARRANTY INFORMATION2014MINIHardtopModelscoveredinthisBooklet MINI CooperHardtop MINI CooperS Hardtop TheMINIMaintenanceProgram The MINI Maintenance Program

Maintenance Service Summary

The Condition Based Service (CBS) system willdetermine the requirement for performing themaintenance services described in this section,ending on page 7. These services may berequired either individually or in conjunction withother maintenance services.

Maintenance services are performed as outlinedin this section, based on intervals of either time,mileage or after performing a specified numberof previous services. These intervals correspondto the latest information available when thisBooklet was printed. Maintenance intervals aresubject to change with newer vehicles or mayalso apply retroactively. Your authorized MINIdealer will be able to advise and performmaintenance services as required by the mostrecent information that applies to your vehicle.

Unscheduledmaintenance

Only use fuels advertised to have adequatedetergency and low alcohol content. Use of fuelswith insufficient detergent and/or excess alcoholcan cause driveability problems that necessitatecleaning intake valves and fuel injection valves,and, when applicable, adjusting the engine idle. Wesuggest having this work performed by yourauthorized MINI dealer, perhaps while regularmaintenance is performed. Your authorized MINIdealer can also recommend a gasoline additivethat will provide sufficient detergency. While thisrecommended unscheduled maintenance is notrequired in order to maintain the emission warranty,cleaning of intake valves or, when applicable, fuelinjection valves, or adjustment of engine idle,necessitated by use of inappropriate fuel, is notcovered by warranty because no defect in materialor workmanship or component failure is involved.

Standard operations

Maintenance work:� Verify Check Control messages.� Check indicator and warning lights.� Reset CBS display.� Lubricate tailgate hinges.� Inspect tires, adjust tire pressures and reset

Tire Pressure Monitor.

� Check thickness of all brake pads usingspecial tool.

� Check parking brake functionality while thevehicle is being driven into the workshop.

Engine oil

Maintenance work:� Change the engine oil and oil filter (as shown

in CBS). We recommend MINI HighPerformance 5W-30 Synthetic OilP/N 07 51 0 143 829.

Maintenance services connected to aspecific engine oil service*

Maintenance work:� At every 2nd Engine Oil Service: Ventilation

microfilter: replace.� At every 5th Engine Oil Service: Intake air

cleaner: replace (reduce replacement intervalin dusty operating conditions).

� At every 6th Engine Oil Service: Spark plugs:replace (approximately 60,000 miles).

*These additional connected services will not beshown in the vehicle’s CBS display.

Maintenance services that display inCBS

Vehicle check

Maintenance work:� Check operation of horn, headlight flasher and

hazard warning flashers.� Check instrument and control lighting, and

heater/air-conditioning blower.� Check lighting system: turn signals, back-up,

license plate, interior (incl. map, readinglights), glovebox, luggage area lights.

� Safety belts: check condition and function.� Check windshield wiper and washer jet

positions.� Tires: check tread depth, wear pattern, outer

condition, inflation pressure. If necessary,correct pressure.

6

Page 11: 2014 MINI COOPER SERVICE & WARRANTY INFORMATION2014MINIHardtopModelscoveredinthisBooklet MINI CooperHardtop MINI CooperS Hardtop TheMINIMaintenanceProgram The MINI Maintenance Program

� Battery: check state of charge (magic eye) andcharge if required.

� Visually inspect all SRS airbag units for torncovers, obvious damage or attachment ofstickers.

� Rear-view mirrors.� Coolant: check fluid level and concentration.� Windshield washer and intensive cleaning

systems: check protection level, fluid level; topif necessary.

� Brake system connections and lines: check forleaks, damage and correct positioning.

� Underbody, incl. all visible parts (i.e.,transmission, rear axle, fuel lines, exhaustsystem): check for damage, leaks andcorrosion.

� Steering components: check for clearance,damage and wear.

� Final Inspection: Road test with check of:

– Brakes

– Steering

– Shock absorbers (visual)

– Transmission

Brake fluid

Maintenance work:� Replace brake fluid (as shown in CBS).

Maintenance services that do notdisplay in CBS

Front brake

Maintenance work:� Replace brake pads, clean brake pad contact

points in calipers.� Brake discs: Check surface and thickness;

replace as necessary.

Rear brake

Maintenance work:� Replace brake pads, clean brake pad contact

points in calipers.� Brake discs: Check surface and thickness;

replace as necessary.� Parking brake: Repair or replace parking brake

shoes/linings only if a reduction in the brake’seffectiveness is noted.

Emission Control MaintenanceSchedule

The maintenance schedule as shown is requiredfor the proper functioning of the emission controlsystems for optimum vehicle performance andfuel economy.

Basic Engine

Engine oil As specified by CBS

Engine oil filter As specified by CBS

Fuel System

Air filter As determined by CBS

Ignition System

Spark plugs (all models) At every 6th Engine OilService (approximately

60,000 miles)

Emission ControlComponents

Oxygen sensor 120,000 milesOxygen Sensor Service: The oxygen sensordeteriorates strictly on a mileage basis and musttherefore be replaced to maximize vehicle fueleconomy and minimize exhaust pollution.

7

Page 12: 2014 MINI COOPER SERVICE & WARRANTY INFORMATION2014MINIHardtopModelscoveredinthisBooklet MINI CooperHardtop MINI CooperS Hardtop TheMINIMaintenanceProgram The MINI Maintenance Program

BatteryCare

If your car is driven only for short distances ofless than 10 miles over a prolonged period oftime, without an occasional drive at highwayspeeds, the engine’s charging system will notmaintain the battery. Insufficient use of thevehicle could result in short-term startingproblems and in the long term could damage thebattery.

In case the car is not operated for more than fourweeks, it is advisable to:� consider using a proper trickle charger,

following the charger manufacturer’sinstructions, to maintain the battery’s state ofcharge; or

� consult your authorized MINI dealer regardingbattery removal. Once removed, the batterymust be charged and stored in a cool, dryplace where it can be protected from freezing.If the battery will be stored for over 3 months, itmust be recharged every 3 months, or else itwill become damaged and useless.

Please consult with your authorized MINI dealerfor further guidance and information.

Corrosion Protection

Extensive corrosion protection measures nowmake it possible to offer a 12-year unlimitedmileage anti-corrosion warranty against rustperforation on your vehicle provided that thevehicle is properly maintained. Information onproper maintenance is available in this Bookletand your vehicle’s Owner’s Manual.

The major degree of corrosion protection is dueto the electrophoretic dip painting process whichcathodically deposits paint particles on all bodyparts, attracting paint particles into the minutestcavities or seams. Body parts are designed toprovide optimum corrosion protection.

During manufacture, exterior body parts receivean additional corrosion protection coat. Hood,trunk, doors and other body parts with metalfolds are coated with PVC and sealed from theoutside.

All floor panels receive a resilient coating of PVCfor maximum protection against damage due tostones, etc.

Corrosion protection materials tested over manyyears are applied to the surfaces of cavities andto the entire underside of the vehicle during andafter assembly.

For additional information on the 12-yearunlimited mileage anti-corrosion warranty, seethe Warranty Section of this Booklet (page 20).

Restoring Corrosion Protection

Please take care that anti-corrosion material isreplaced when your car is repaired after body orchassis damage.

MINI will not accept any liability for repair of,or damage caused by, any parts andaccessories not approved by theMINI USA, aDivision of BMWofNorth America, LLC.

UnderbodyMaintenance

The underbody has to be cleaned at least once ayear, in Spring, with plain water in order toremove mud, chemical sediments and otherdeposits. If those materials are not removed,corrosion (rust) will occur.

Your authorized MINI dealer can do thisanti-corrosion service for you.

Do not apply additional undercoating orrust-proofing on or near the exhaust

manifold, exhaust pipes, catalytic converter or heatshields. During driving, the substance used forundercoating could overheat and cause a fire.

8

Page 13: 2014 MINI COOPER SERVICE & WARRANTY INFORMATION2014MINIHardtopModelscoveredinthisBooklet MINI CooperHardtop MINI CooperS Hardtop TheMINIMaintenanceProgram The MINI Maintenance Program

MINI Roadside Assistance

The MINI Roadside Assistance Program reflectsMINI USA, a Division of BMW of North America,LLC’s commitment to your complete satisfactionwith the MINI ownership experience.

It’s available for U.S. version MINIs in all50 states, Canada, and Puerto Rico 24 hours aday, 365 days a year.

It’s a valuable benefit provided to you at noadditional cost. (Subject to certain limitations andexclusions noted on pages 11).

Telephone: 1 866 646-4772 (MINIRSA).

The MINI Roadside Assistance Program is not awarranty and does not affect your rights underthe MINI New Passenger Car Limited Warranty.

Services provided by a third-party businesspartner.

MINI Roadside AssistanceSmartphone Application

The free MINI Roadside Assistance SmartphoneApp dispatches fast, reliable service to your MINI.For more details and to download the App foryour iPhone®, BlackBerry®, Android™ orWindows Mobile® Smartphone, visithttp://roadsidemobile.com/mini

Owner’s Eligibility

You are covered if your vehicle is:� A newMINI passenger car, distributed byMINI

USA, a Division of BMW of North America,LLC, and purchased at an authorized MINIdealer, OR;

� A new, U.S. version, MINI passenger carpurchased under the Diplomatic or MilitarySales programs, operated in any of the50 states, Canada and Puerto Rico.

The vehicle itself is covered when driven by anyauthorized driver. Protection is concurrent withthe MINI New Passenger Car Limited Warranty.

Protection:New MINI — Protection is provided for 4 years/unlimited miles. NOTE: This does not affectwarranty coverage which remains at4 years/50,000 miles.

Getting Started

For your convenience, a decal showing RoadsideAssistance information has been affixed on thedriver’s side of the windshield and in the rearcompartment area.

Calling ForAssistance

The toll-free MINI Roadside Assistance numberis answered by a MINI Roadside Assistanceservice representative. In order for you to receivequick and reliable services, it is essential that youprovide detailed and accurate information to theservice representative.

Be prepared to give:� Your name� Your complete Vehicle Identification Number

(found on your vehicle registration, or on thebottom driver’s side of your windshield)

� Model description of your vehicle� License plate number of your vehicle� Vehicle location (including nearby crossroads/

intersections, highway mile markers, streetnumbers, landmarks, etc.)

� Location you are calling from (including atelephone number where you can be reached).If you are calling from a public phone, waitthere for the return call. Do not leave thislocation without informing the RoadsideAssistance service representative.

� A description of your vehicle’s problem.Specific and accurate information will enablethe Roadside Assistance servicerepresentative to provide the proper help.

Note: If you are using the free MINI RoadsideAssistance Smartphone App, the informationabove is not required.

9

Page 14: 2014 MINI COOPER SERVICE & WARRANTY INFORMATION2014MINIHardtopModelscoveredinthisBooklet MINI CooperHardtop MINI CooperS Hardtop TheMINIMaintenanceProgram The MINI Maintenance Program

Services

From the information you provide, the MINIRoadside Assistance service representative willdetermine the type of help required.

Dispatch Service

A service provider will be dispatched to the siteof your disabled vehicle.

On-Site Assistance

On-site service for vehicle disablements such asflat tires, dead batteries, and out of fuelconditions is provided byMINI RoadsideAssistance.

The cost for parts and fuel, when used on-site,are the responsibility of the owner/driver. TheMINI New Passenger Car Limited Warranty doesnot cover any of the above on-site services.

Lock-Out

Please contact MINI Roadside Assistance forlockout situations. MINI Roadside Assistance willattempt to reunite the owner with a spare key bycalling someone at the customer’s residence orby sending a taxicab to pick you up. (Cost of thetaxi is not reimbursable.) Be sure the vehicle is ina safe location in the above situations. As a lastresort, we will have your MINI towed to adealership. The authorized MINI dealership canassist with key replacement. Towing services willbe provided up to a maximum of $100.00 perincident. The cost for replacement keys is theresponsibility of the owner/driver.

Towing Service

In the event of a mechanical breakdown normallycovered under the MINI New Passenger CarLimited Warranty, your vehicle will be transported(at no cost) to the nearest authorized MINI dealer,or to the authorized MINI dealer of your choice,provided that the dealer is within a 50 mile radiusof the closest dealer. Your vehicle is also coveredin the event of an accident or collision.

If a breakdown occurs after normal businesshours, your vehicle will be transported to a securelocation and transported to the nearestauthorized MINI dealer on the next business day.

If you request that the vehicle be taken to alocation other than the nearest authorized MINIdealer, any additional expense will be yourresponsibility.

Towing requests for vehicles disabled because ofcasualty, fire, act of God, acts of war (declared orundeclared), or violation of law (federal, state orlocal) are accepted at the expense of theowner/driver.

If it is necessary for you to have your vehicletowed through your own arrangements, youmust contactMINI Roadside Assistance forprior authorization and instructions on claimprocedures. All claims must be submitted withinsixty (60) days of the disablement or occurrence,accompanied by the original receipts. Claimsreceived after that time period may not behonored and are subject to the full discretion ofMINI Roadside Assistance. If MINI RoadsideAssistance is not contacted for “prior”authorization, the maximum coverage for towingsituations is $50.00.

Sign-and-Drive

In most instances, services provided under theMINI Roadside Assistance Program do notrequire immediate payment.

Usually, you will be able to sign a receipt, so theprovider of the service can be reimbursed directlyby MINI Roadside Assistance.

Parts, materials, and fuel should be paid for byyou directly to the provider of the services.

10

Page 15: 2014 MINI COOPER SERVICE & WARRANTY INFORMATION2014MINIHardtopModelscoveredinthisBooklet MINI CooperHardtop MINI CooperS Hardtop TheMINIMaintenanceProgram The MINI Maintenance Program

Trip Interruption Benefits

Trip interruption benefits are provided formechanical breakdowns as follows:� Breakdowns that are warranty related, and;� Must occur in excess of 100 miles from the

driver’s primary residence, and;� Repairs cannot be completed during normal

business hours on the same day ofbreakdown.

Reimbursements will be made for meals, lodging,car rentals, and alternate transportation to bringthe driver and the MINI passenger car togetherafter the vehicle has been repaired by anauthorized MINI dealer. Original receipts and acopy of the vehicle repair order must accompanyall reimbursement requests.

Trip interruption coverage is limited to $1,000.00per incident, for a maximum of five days perincident.

Always contact MINI Roadside Assistance for tripinterruption benefits. They will assist in makingall the necessary arrangements.

Exclusions

Specifically excluded from coverage are:� Fines, taxes, or impound towing fees caused

by a violation of local or state law.� Expenses related to extreme adverse weather

conditions, including, but not limited to, floods,hurricanes and tornadoes (removal from water,snow, ice, etc.).

� Expenses for the removal of snow tires, andmounting or removal of snow chains.

CustomerAssistance Information

Your satisfaction with our product and theservices provided by authorized MINI dealers isof great importance to us. We take pride in ourproduct, as does the authorized MINI dealer whoservices it. If you should ever have a questionregarding your authorized MINI dealer’s serviceor your MINI’s performance, we recommend thatyou contact your authorized MINI dealer.

When contacting an authorized MINI dealer, wesuggest that depending upon the nature of yourcontact, you discuss it with either the Sales,Service, or Parts Manager.

As all matters are resolved at the authorized MINIdealer level, it is important that they be given theopportunity to provide a solution. Should you feelthat you were not provided with the properresponse, we urge you to contact the GeneralManager or authorized MINI Dealer Operator.

Despite the best intentions of all parties, amisunderstanding may occur between you andyour authorized MINI dealer. Should this occurand you require further assistance, you may wishto contact the MINI USA’s Customer Relationsand Services Department at:

Telephone: 1 866 ASK-MINI (275-6464)

Email: [email protected]

When contacting us, we ask that you provide thefollowing information:� Your name, address and telephone number� Vehicle Identification Number (last seven

digits)� Vehicle’s delivery date� Vehicle mileage� Selling authorized MINI dealer’s name� Servicing authorized MINI dealer’s name� Description of the problem

AMINI USA Customer Relations and ServicesRepresentative will carefully review all the factsinvolved and let you know what further action willbe taken in conjunction with your authorizedMINI dealer. Please remember: the first step inresolving a complaint is to contact the authorizedMINI dealer that performed the work on yourvehicle. They have the necessary equipment andthe personnel to achieve this goal.

We are confident that every effort will be made toensure your satisfaction.

11

Page 16: 2014 MINI COOPER SERVICE & WARRANTY INFORMATION2014MINIHardtopModelscoveredinthisBooklet MINI CooperHardtop MINI CooperS Hardtop TheMINIMaintenanceProgram The MINI Maintenance Program

CustomerAssistance - Notification

During a specific period (for example, the earlierof 12 months or 12,000 miles, though this periodvaries by state), some states require us or ourauthorized MINI dealer to repair in a reasonablenumber of attempts, any defect or conditionwhich substantially impairs the use, value, orsafety of a new vehicle sold, leased or registeredin that state.

A “reasonable number of attempts” is generallydefined as: (i) four or more attempts to repair thesame defect (the number of attempts vary bystate) or (ii) the vehicle is out of service by reasonof one or more repair(s) for more than acumulative total of 30 days (this period varies bystate), except for delays created by conditionsbeyond our control.

If we are unable to correct a defect or conditioncovered by these statutes in a reasonablenumber of attempts, we may be obligated eitherto replace the vehicle or reimburse the owner/lessee in an amount equal to the purchase priceor lease payments paid by the owner/lessee, lessthe amount directly attributable to use of thevehicle by the owner/lessee.

You should sendwritten notification directlytoMINI USA, a Division of BMWofNorthAmerica, LLC of the existence of an allegeddefect. Sendwritten communication to theCustomerRelations and ServicesDepartment address listed below.

MINI USA, a Division of BMW of North America, LLCCustomer Relations and Services Department

P.O. Box 1227Westwood, NJ 07675-1227

Telephone: 1 866 ASK-MINI (275-6464)

Email: [email protected]

IMPORTANT: IF THIS VEHICLE HAS A DEFECTTHATSUBSTANTIALLYAFFECTS ITS USE,VALUE OR SECURITY, ORTHATMAYCAUSEDEATH OR SERIOUS BODILY INJURY IFDRIVEN, ANDWAS PURCHASED, LEASED ORREGISTERED IN NEW JERSEY, YOUMAYHAVETHE RIGHTUNDERTHE LEMON LAW INTHESTATE OF NEW JERSEYTO A REFUND OFTHE PRICE OF PURCHASE ORTOYOURLEASE PAYMENTS.

Here is a summary of your rights:

1. To qualify for compensation under the NewJersey lemon law, you must give themanufacturer or your dealer opportunity torepair or correct the defect of the vehiclewithin the terms of protection under thelemon law, which are the first 24,000 miles ofoperation or two years after the date oforiginal date of delivery or whichever comesfirst.

2. If the manufacturer or your dealer cannot fixor correct the defect within a reasonableamount of time, you may have the right toreturn the vehicle and receive a full refund,less a discount for the use of the vehicle.

3. If it is assumed that the manufacturer or yourdealer cannot repair or correct the defect andif the same defect continues to substantiallyexist after that the manufacturer has receiveda notice of the defect, sent by certified mailwith return receipt, and has had a finalchance to correct the defect or conditionwithin 10 days of receiving the notice. Thisnotice must be received by the manufacturerwithin the terms of protection and can onlybe given after (i) the manufacturer or yourdealer has attempted two or more times tocorrect the defect; (ii) the manufacturer oryour dealer has attempted, at least once, tocorrect the defect if the defect is one whichcan cause death or serious bodily injury if thevehicle is operated; or (iii) the vehicle hasbeen out of service for repairs by a total of 20calendar days accumulation or more, or in thecase of a rolling motorized house(motorhome) 45 days or more.

4. If the same defect substantially continues toexist after the manufacturer has had the lastopportunity to repair or correct the defect,you may file a claim for compensation underthe New Jersey lemon law.

12

Page 17: 2014 MINI COOPER SERVICE & WARRANTY INFORMATION2014MINIHardtopModelscoveredinthisBooklet MINI CooperHardtop MINI CooperS Hardtop TheMINIMaintenanceProgram The MINI Maintenance Program

FOR COMPLETE INFORMATION ABOUTYOURRIGHTS AND RESOURCES UNDERTHIS LAW,INCLUDINGTHEMANUFACTURER’SADDRESS FOR NOTIFICATION OFTHEDEFECT, PLEASE CONTACT: NEW JERSEYDEPARTMENTOF LAW AND PUBLIC SAFETY,DIVISION OF CONSUMER AFFAIRS, LEMONLAWUNIT, POSTOFFICE BOX 45026,NEWARK, NEW JERSEY07101, PHONENUMBER: 1 973 504-6226.

IMPORTANTE: SI EL VEHÍCULOTIENE UNDEFECTO QUE AFECTE DEMANERASUSTANCIAL SU USO, VALOR O SEGURIDAD,O QUE PUEDA CAUSAR LAMUERTE OLESIONES CORPORALES GRAVES SI SEMANEJA, YSE COMPRÓ, ARRENDÓ OREGISTRÓ EN NUEVA JERSEY, PUEDETENERDERECHO EN LOSTÉRMINOS DE LA LEYSOBRE DEFECTOS CONOCIDA COMO�LEMON LAW� DEL ESTADO DE NUEVAJERSEYA UN REEMBOLSO DEL PRECIO DECOMPRA O DEL PAGO DELARRENDAMIENTO.

Aquí le damos un sumario de sus derechos:

1. Para tener derecho a una indemnización enlos términos de la �Lemon Law� de NuevaJersey, debe dar el fabricante o a suconcesionaria la oportunidad de reparar ocorregir el defecto del vehículo dentro de losplazos de protección que establece esta ley,que son las primeras 24,000 millas deoperación o dos años a partir de la fecha deentrega original, lo que ocurra primero.

2. Si el fabricante o su concesionaria no puedenarreglar o corregir el defecto en un plazorazonable, puede tener derecho a devolver elvehículo y recibir un reembolso íntegro,menos un descuento por el uso del vehículo.

3. Se da por sentado que el fabricante o suconcesionaria no pueden reparar o corregir eldefecto si el mismo defecto continúaexistiendo de manera sustancial después deque el fabricante ha recibido una notificacióndel defecto enviada por correo certificadocon acuse de recibo, y ha tenido un últimaoportunidad de corregir el defecto oproblema en los 10 días posteriores a la

recepción de la notificación. Esta notificacióndebe ser recibida por el fabricante dentro delos plazos de protección y sólo se puede dardespués de que (i) el fabricante o suconcesionaria han intentado dos o másveces corregir el defecto, (ii) el fabricante osu concesionaria han intentado, al menosuna vez, corregir el defecto si este puedecausar la muerte o lesiones corporalesgraves si se maneja el vehículo, o (iii) elvehículo ha estado fuera de servicio porreparaciones un total de 20 días calendario omás, o en el caso de una casa rodantemotorizada (casa rodante), 45 días o más.

4. Si el mismo defecto sigue existiendo demanera sustancial después de que elfabricante ha tenido la última oportunidad dereparar o corregir dicho defecto, puedepresentar una reclamación de indemnizaciónen los términos de la �Lemon Law� de NuevaJersey.

SI DESEA MÁS INFORMACIÓN ACERCA DESUS DERECHOSYRECURSOS EN LOSTÉRMINOS DE ESTA LEY, INCLUIDA LADIRECCIÓN DEL FABRICANTE PARANOTIFICACIONES DE DEFECTOS, ESTOSSON LOS DATOS DE CONTACTO: NEWJERSEYDEPARTAMENTOF LAW AND PUBLICSAFETY, DIVISION OF CONSUMER AFFAIRS,LEMON LAWUNIT, POSTOFFICE BOX 45026,NEWARK, NEW JERSEY07101, TELÉFONO:1 973 504-6226.

BBBAuto Line

If your concern is still not resolved to yoursatisfaction, MINI USA, a Division of BMW ofNorth America, LLC offers additional assistancethrough BBB AUTO LINE in ARKANSAS,CALIFORNIA, GEORGIA, IDAHO, IOWA,KENTUCKY, MARYLAND, MASSACHUSETTS,MINNESOTA, PENNSYLVANIA, and VIRGINIA.BBB AUTO LINE is a dispute resolution programadministered by the Council of Better BusinessBureaus. BBB AUTO LINE resolves disputesthrough mediation or arbitration. Mediation is aninformal proceeding whereby a neutral third party(mediator) helps the parties to find an acceptableresolution. Arbitration is also an informal

13

Page 18: 2014 MINI COOPER SERVICE & WARRANTY INFORMATION2014MINIHardtopModelscoveredinthisBooklet MINI CooperHardtop MINI CooperS Hardtop TheMINIMaintenanceProgram The MINI Maintenance Program

proceeding in which an impartial third partyrenders a decision after a hearing at which bothparties have an opportunity to be heard. You canselect mediation or arbitration or both.

The program is free of charge to you, theconsumer, but there are some minimumrequirements for participation in the program.Please contact BBB AUTO LINE at the addressor phone number listed below for more details:

BBB AUTO LINE3033Wilson Boulevard, Suite 600Arlington, VA 222011 800 955-5100

If you wish to use the program and you qualify forparticipation, you will be required to provide thefollowing information:� Your name and address� The Vehicle Identification Number (VIN)� The make, model and year of your vehicle� A description of the problem with your vehicle

BBB AUTO LINE will also ask you for otherinformation that may help resolve your concerns,such as the purchase price of your vehicle, anymileage at the time of purchase, the currentmileage, and copies of repair orders.

BBB AUTO LINE will notify you when your claimhas been filed. If you decide to arbitrate, you mayattend the hearing in person or by telephone. Youmay bring witnesses and give supportingevidence. You may also submit your claim inwriting and ask for a decision on the documentsyou submit, without attending a hearing. BBBAUTO LINE will usually render a decision within40 days from the time you file your complaint.The decision is binding on MINI if you decide toaccept it. MINI must comply with the decisionwithin the time frame specified by the arbitrator.

Important:You must use BBB AUTO LINEbefore asserting in court any rights or remediescreated by the Magnuson Moss Warranty Act,(“The Act”) 15 U.S.C. Sec. 2301, et seq. You mayalso be required to use BBB AUTO LINE beforeseeking remedies under your state’s “Lemon

Law”. If you choose to seek redress by pursuingrights and remedies not created byTitle 1 of theMagnuson Moss Warranty Act, prior resort to theBBB AUTO LINE is not required by any provisionof the Act.

California Residents

1. MINI USA, a Division of BMW of NorthAmerica, LLC participates in BBB AUTOLINE, a mediation/arbitration programadministered by the Council of BetterBusiness Bureaus [3033Wilson Boulevard,Arlington, Virginia 22201] through localBetter Business Bureaus. The ArbitrationCertification Program of the CaliforniaDepartment of Consumer Affairs has certifiedBBB AUTO LINE and BMW.

2. If you have a problem arising under a MINIwritten warranty, we encourage you to bring itto our attention. If we are unable to resolve it,you may file a claim with BBB AUTO LINE.Claims must be filed with BBB AUTO LINEwithin six (6) months after the expiration ofthe warranty.

3. To file a claim with BBB AUTO LINE, call1 800 955-5100. There is no charge for thecall.

4. In order to file a claim with BBB AUTO LINE,you will have to provide your name andaddress, the brand name and VehicleIdentification Number (VIN) of your vehicle,and a statement of the nature of yourproblem or complaint. You will also be askedto provide: the approximate date of youracquisition of the vehicle, the vehicle’scurrent mileage, the approximate date andmileage at the time any problem(s) were firstbrought to the attention of MINI or one of ourdealers, and a statement of the relief you areseeking. There is no charge to the customerin bringing this claim.

14

Page 19: 2014 MINI COOPER SERVICE & WARRANTY INFORMATION2014MINIHardtopModelscoveredinthisBooklet MINI CooperHardtop MINI CooperS Hardtop TheMINIMaintenanceProgram The MINI Maintenance Program

5. BBB AUTO LINE staff may try to help resolveyour dispute through mediation. If mediationis not successful, or if you do not wish toparticipate in mediation, claims within theprogram’s jurisdiction may be presented toan arbitrator at an informal hearing. Thearbitrator’s decision should ordinarily beissued within 40 days from the time yourcomplaint is filed; there may be a delay of7 days if you did not first contact MINI aboutyour problem, or a delay of up to 30 days ifthe arbitrator requests an inspection/reportby an impartial technical expert or furtherinvestigation and report byBBB AUTO LINE.

6. You are required to use BBB AUTO LINEbefore asserting in court any rights orremedies conferred by California Civil CodeSection 1793.22. You are not required to useBBB AUTO LINE before pursuing right andremedies under any other state or federal law.“You are also required to use BBB AUTOLINE before exercising rights or seekingremedies created byTitle I of the Magnuson-Moss Warranty Act, 15 U.S.C. sec. 2301 etseq. If you choose to seek redress bypursuing rights and remedies not created byCalifornia Civil Code Section 1793.22 or TitleI of the Magnuson-Moss Warranty Act, resortto BBB AUTO LINE is not required by thosestatutes.”

7. California Civil Code Section 1793.3(d)requires that, if MINI or its representative isunable to repair a new motor vehicle toconform to the vehicle’s applicable expresswarranty after a reasonable number ofattempts, BMWNAmay be required toreplace or repurchase the vehicle. CaliforniaCivil Code 1793.22(b) creates a presumptionthat MINI has had a reasonable number ofattempts to conform the vehicle to itsapplicable express warranties if, within18 months from delivery to the buyer or18,000 miles on the vehicle’s odometer,whichever occurs first, one ormore of thefollowing occurs:

• The same nonconformity [a failure toconform to the written warranty thatsubstantially impairs the use, value or safetyof the vehicle] results in a condition that islikely to cause death or serious bodily injuryif the vehicle is driven AND thenonconformity has been subject to repairtwo or more times byMINI or its agentsAND the buyer or lessee has directlynotified MINI of the need for the repair of thenonconformity; OR

• The same nonconformity has been subjectto repair 4 or more times byMINI or itsagents AND the buyer has notified MINI ofthe need for the repair of the nonconformity;OR

• The vehicle is out of service by reason ofrepair of nonconformities by MINI or itsagents for a cumulative total of more than30 calendar days after delivery of the vehicleto the buyer.

NOTICETOMINI ASREQUIREDABOVESHALLBESENTTOTHE FOLLOWINGADDRESS:

MINI USA, a Division of BMWofNorthAmerica, LLC

CustomerRelations and Services DepartmentP.O. Box 1227

Westwood, NJ 07675-12271 866ASK-MINI (275-6464)

[email protected]

8. The following remedies may be sought inBBB AUTO LINE: repairs, reimbursement formoney paid to repair vehicle or otherexpenses incurred as a result of a vehiclenonconformity, repurchase or replacement ofyour vehicle and compensation for damagesand remedies available under MINI’s writtenwarranty or applicable law.

9. The following remedies may not be sought inBBB AUTO LINE: punitive or multipledamages, attorneys’ fees, or consequentialdamages other than as provided in CaliforniaCivil Code Section 1794(a) and (b).

15

Page 20: 2014 MINI COOPER SERVICE & WARRANTY INFORMATION2014MINIHardtopModelscoveredinthisBooklet MINI CooperHardtop MINI CooperS Hardtop TheMINIMaintenanceProgram The MINI Maintenance Program

10. You may reject the decision issued by a BBBAUTO LINE arbitrator. If you reject thedecision, you will be free to pursue furtherlegal action. The arbitrator’s decision andany findings will be admissible in a courtaction.

11. If you accept the arbitrator’s decision, MINIwill be bound by the decision, and willcomply with the decision within a reasonabletime not to exceed 30 days after we receivenotice of your acceptance of the decision.

12. Please call BBB AUTO LINE at1 800 955-5100 for further details about theprogram. IDAHO Residents IMPORTANT: IFTHIS VEHICLE IS DEFECTIVE, YOUMAYBE ENTITLED UNDERTHE STATE’SLEMON LAWTO REPLACEMENTOF ITORA REFUND OF ITS PURCHASE PRICE ORYOUR LEASE PAYMENTS. HOWEVER, TOBE ENTITLEDTO REFUND ORREPLACEMENT, YOUMUSTFIRSTNOTIFYTHE MANUFACTURER, ITSAGENT, OR ITS AUTHORIZED DEALER OFTHE PROBLEM INWRITING AND GIVETHEM AN OPPORTUNITYTO REPAIR THEVEHICLE. YOU ALSO HAVE A RIGHTTOSUBMITYOUR CASETOTHE CONSUMERARBITRATION PROGRAMWHICHTHEMANUFACTURERMUSTOFFER IN THISSTATE.

Special Programs

SOMETIMESTHEMINI USA, ADIVISIONOFBMWOFNORTHAMERICA, LLCOFFERSASPECIALADJUSTMENTPROGRAMTOPAYALLORPARTOFTHECOSTOFCERTAINREPAIRSBEYONDTHETERMSOFTHEWARRANTY. CHECKWITHYOURAUTHORIZEDMINI DEALERTODETERMINEWHETHERANYADJUSTMENTPROGRAMISAPPLICABLETOYOURMOTORVEHICLE.

16

Page 21: 2014 MINI COOPER SERVICE & WARRANTY INFORMATION2014MINIHardtopModelscoveredinthisBooklet MINI CooperHardtop MINI CooperS Hardtop TheMINIMaintenanceProgram The MINI Maintenance Program

Overview of theMINI NewPassengerCar LimitedWarranties

Your vehicle has been specifically adapted and designed tomeet the particular operatingconditions and homologation requirements in your country and continental region in order todeliver the full MINIMotoring experience driving pleasure while the vehicle is operated underthose conditions.

If youwish to operate your vehicle in another country or region, youmaybe required to adaptyour vehicle tomeet different prevailing operating conditions and homologation requirements.You should also be aware of any applicable warranty limitations or exclusions for such countryor region. In such case, please contact the CustomerRelations and Services Department forfurther information.

TheMINI limitedwarranties apply only to U.S.-specificationMINI vehicles and is valid onlywhenrepairs are performed at an authorized U.S.MINI center, subject to all applicable exclusions orlimitations. All otherU.S.-specification programs such as Roadside Assistance and theMaintenance Programs are also valid only in the U.S.

* The California Emissions Control System Limited Warranty applies to all 2014 U.S.-specification MINIvehicles registered in California, Connecticut, Delaware, Maine, Maryland, Massachusetts, New Jersey,Oregon, Pennsylvania, Rhode Island, Vermont orWashington.

17

Page 22: 2014 MINI COOPER SERVICE & WARRANTY INFORMATION2014MINIHardtopModelscoveredinthisBooklet MINI CooperHardtop MINI CooperS Hardtop TheMINIMaintenanceProgram The MINI Maintenance Program

MINI NewPassengerCar LimitedWarranty—2014Models (ValidOnly in the U.S.A. includingPuerto Rico)

Warrantor

MINI USA, a division of BMW of North America,LLC (“MINI USA”) warrants during the WarrantyPeriod the 2014 U.S.-specification MINI vehiclesdistributed byMINI USA against defects inmaterials or workmanship to the first retailpurchaser, and each subsequent purchaser.

WarrantyBegins

Coverage begins on the date of first retail sale, orthe date the vehicle is first placed into service asa sales demonstrator, Aftersales MobilityProgram (AMP) Vehicle or company vehicle,whichever is earlier.

Warranty Period

The warranty period is 48 months or50,000 miles, whichever occurs first, except foras noted below.

WarrantyCoverage

To obtain warranty service coverage, the vehiclemust be brought, upon discovery of a defect inmaterial or workmanship, to the workshop of anyauthorized MINI dealer in the United States(including Puerto Rico), during normal businesshours.

The authorized MINI dealer will, without chargefor parts or labor, either repair or replace thedefective part(s) using new or authorizedremanufactured parts. The decision whether torepair or replace said part(s) is solely theprerogative of MINI USA. Parts for whichreplacements are made become the property ofMINI USA. In all cases, a reasonable time mustbe allowed for warranty repairs to be completedafter the vehicle is received by the authorizedMINI dealer.

Warranty repairs do not constitute an extensionof the original limited warranty period for thevehicle or a part thereof.

All maintenance services must be performed tokeep your warranty coverage valid. It is theowner’s responsibility to maintain the vehicle asindicated by the vehicle’s Condition BasedService (CBS) display and/or as outlined in theMaintenance Service Summary section of thisBooklet. Prior to performing service or repairwork under warranty, when necessary, the ownermust present to the authorized MINI dealer proofthat the periodic maintenance services wereperformed at the required intervals. The repairinvoices/receipts for the completion of requiredmaintenance services should be retained for thispurpose.

SafetyBeltWarranty - Kansas

Safety belts are covered under the MINI NewPassenger Car Limited Warranty for defects inmaterial or workmanship for a period of 10 years,unlimited mileage from the date of purchase. Inorder to be eligible for this coverage, the vehiclemust be a new vehicle retailed in the State ofKansas and the repair must be performed by anauthorized MINI dealer in Kansas.

Other Items

Wheel alignment, balancing and wiper bladeinserts are covered up to the first 2,000 miles onthe vehicle.

Itemswhich are subject to wear and tear ordeterioration due to driving habits orconditions, such as brake pads/linings, brakediscs, clutch disc, pressure plate, filters,upholstery, trim and chrome items, paintfinish, drive belts, glass, and similar items,are specifically limited to defects inmaterialorworkmanship.

18

Page 23: 2014 MINI COOPER SERVICE & WARRANTY INFORMATION2014MINIHardtopModelscoveredinthisBooklet MINI CooperHardtop MINI CooperS Hardtop TheMINIMaintenanceProgram The MINI Maintenance Program

What is not covered:

Remote control transmitter battery replacement.

Damage, including consequential, which resultsfrom negligence, improper operation of thevehicle, improper repair, lack of or impropermaintenance, environmental influences, flood,accident or fire damage, road salt corrosion, oruse of improper or contaminated fuel.

Damage to the engine, transmission or anyrelated component caused by improper shiftingof the transmission.

Maintenance services and parts when replacedduring maintenance such as spark plugs,lubricants, fluids, engine tune-up parts,replacement of filters, coolant, and refrigerant.

Failure to maintain the vehicle properly inaccordance with the instructions in the Owner’sManual or the Service section of this Statement,that results in the failure of any part of the vehicle.

Modification of the vehicle or installation of anyperformance accessories or componentsattached to the vehicle which alters the originalengineering and/or operating specifications orwhich result in damage to the other originalcomponents, electrical interference, electricalshort, radio static, water leaks, or wind noise.

Tires are warranted by their respectivemanufacturer. See the Tire Warranty Statementon page 29.

Driving over rough or damaged road surfaces,as well as debris, curbs and other obstaclescan cause serious damage towheels, tiresand suspension parts. This ismore likely tooccurwith low-profile tires that provide lesscushioning between thewheel and the road.Be careful to avoid road hazards and reduceyour speed, especially if your vehicle isequippedwith low-profile tires.

Non-genuine MINI Parts - While you may elect touse non-genuine MINI parts for maintenance orrepair services, MINI USA is not obligated to payfor repairs of the non-genuine MINI parts or forrepairs of any damage resulting from the use ofnon-genuine parts.

MINI will not accept any liability under thiswarranty for repair of, or damage caused by,any parts and accessories not approved byMINI USA, a Division of BMWofNorthAmerica, LLC.

This warranty shall be null and void if theVehicle Identification Number (VIN) has beenaltered or cannot be read, if the odometer hasbeen replaced or altered and the truemileagecannot be determined, if the vehicle has beendeclared a total loss or sold for salvagepurposes, or if the vehicle has been used inany competitive event.

General

These warranties give you specific legal rights,and you may also have other rights which varyfrom state to state.

THE DURATION OF ANY IMPLIEDWARRANTIES, INCLUDINGTHE IMPLIEDWARRANTYOFMERCHANTABILITY, ISLIMITEDTOTHE DURATION OFTHEEXPRESSWARRANTIES HEREIN.

THE MINI USA, A DIVISION OF BMWOFNORTH AMERICA, LLC HEREBYEXCLUDESINCIDENTAL AND CONSEQUENTIALDAMAGES, INCLUDING LOSS OFTIME,INCONVENIENCE, OR LOSS OF USE OFTHEVEHICLE, FOR ANYBREACH OF ANYEXPRESS OR IMPLIEDWARRANTY,INCLUDINGTHE IMPLIEDWARRANTYOFMERCHANTABILITY, APPLICABLETOTHISPRODUCT.

Some states do not allow limitations on how longan implied warranty lasts, or the exclusion orlimitation of incidental or consequentialdamages, so the above limitations andexclusions may not apply to you.

19

Page 24: 2014 MINI COOPER SERVICE & WARRANTY INFORMATION2014MINIHardtopModelscoveredinthisBooklet MINI CooperHardtop MINI CooperS Hardtop TheMINIMaintenanceProgram The MINI Maintenance Program

LimitedWarranty - RustPerforation 2014Models

MINI USA, a Division of BMW of North America,LLC warrants this original vehicle against defectsin materials or workmanship which will result inrust perforation of the vehicle body for a period of12-years unlimited mileage. Coverage begins onthe date of first retail sale or the date the vehicleis first placed into service as a salesdemonstrator, Aftersales Mobility Program (AMP)Vehicle or company vehicle, whichever is earlier

To obtain warranty service coverage, the vehiclemust be brought, upon discovery of any rustperforation, to the workshop of any authorizedMINI dealer. This authorized MINI dealer will,without charge for parts or labor, either repair orreplace the defective part(s). The decision whetherto repair or replace said part(s) is solely theprerogative of MINI USA, a Division of BMW ofNorth America, LLC. Parts for which replacementsare made become the property of the MINI USA.

Warranty repairs do not constitute an extensionof the original limited warranty period for thevehicle or a part thereof.

MINI USA, a Division of BMW of North America,LLC makes no other express warranty on thisproduct except the new vehicle warranty or thewarranty as to the emission control system.

THE DURATION OF ANY IMPLIEDWARRANTIES, INCLUDINGTHE IMPLIEDWARRANTYOFMERCHANTABILITY, ISLIMITEDTOTHE DURATION OFTHEEXPRESSWARRANTIES HEREIN.

MINI USA, A DIVISION OF BMWOF NORTHAMERICA LLC HEREBYEXCLUDES INCIDENTALAND CONSEQUENTIAL DAMAGES, INCLUDINGLOSS OFTIME, INCONVENIENCE, OR LOSS OFUSE OFTHE VEHICLE, FOR ANYBREACH OFANYEXPRESS OR IMPLIEDWARRANTY,INCLUDINGTHE IMPLIEDWARRANTYOFMERCHANTABILITY, APPLICABLETOTHISPRODUCT.

Some states do not allow limitations on how longan implied warranty lasts, or the exclusion orlimitation of incidental or consequentialdamages, so the above limitations andexclusions may not apply to you.

This warranty gives you specific legal rights, andyou may also have other rights which vary fromstate to state. Any legal claim or action arisingfrom any express or implied warranty containedherein must be brought within 12 months of thedate it arises.

This warranty does not apply to damagecaused by negligence, improper accidentdamage repairs, or improper use.

MINI will not accept any liability under thiswarranty for repair of, or damaged caused by,any parts and accessories not approved byMINIUSA, a Division of BMWofNorth America, LLC.

This warranty shall be null and void if theVehicle Identification Number (VIN) has beenaltered or cannot be read, if the odometer hasbeen replaced or altered and the truemileagecannot be determined, if the vehicle has beendeclared a total loss or sold for salvagepurposes, or if the vehicle has been used inany competitive event.

Federal Emissions SystemDefectWarranty (Valid Only in the U.S.A.including Puerto Rico)

This limited warranty applies only to U.S.-specification vehicles distributed byMINI USA, aDivision of BMW of North America, LLC.

In accordance with the defect warrantyprovisions of section 207(b) of the Clean Air Act,MINI warrants to the first retail purchaser, andeach subsequent purchaser, that the passengercar: (a) was designed, built and equipped so as toconform, at the time of sale, with all regulationsof the U.S. Environmental Protection Agencyapplicable at the time of manufacture; and (b) isfree from defects in materials and workmanshipwhich would cause it to fail to conform withapplicable regulations for a period of 2 years or24,000 miles, whichever occurs first, except forspecific emission control components (as listedon page 23), for which the warranty period is8 years or 80,000 miles, whichever occurs first.

Coverage begins on the date of first retail sale orthe date the vehicle is first placed into service asa sales demonstrator, Aftersales MobilityProgram (AMP) Vehicle or company vehicle,whichever is earlier.

20

Page 25: 2014 MINI COOPER SERVICE & WARRANTY INFORMATION2014MINIHardtopModelscoveredinthisBooklet MINI CooperHardtop MINI CooperS Hardtop TheMINIMaintenanceProgram The MINI Maintenance Program

Warranty claims must be made as soon asreasonably possible after a defect is discovered.To make a claim, the car must be brought to anyauthorized MINI dealer during normal businesshours.

The authorized MINI dealer will, without chargefor parts or labor (including diagnosis), eitherrepair or replace the defective part, if any. Thedecision whether to repair or replace said parts issolely the prerogative of MINI USA, a Division ofBMW of North America, LLC and must beexpected to correct the failure of the warrantedpart. Parts for which replacements are madebecome the property of the MINI USA. In allcases, a reasonable time must be allowed forwarranty repairs to be completed after the car isreceived by the authorized MINI dealer.

Warranty repairs do not constitute an extensionof the original limited warranty period for thevehicle or a part thereof.

For assistance in determining which specificparts or components of your vehicle are coveredunder this warranty, please contact yourauthorized MINI dealer.

It is the owner’s responsibility to have allscheduled inspection and maintenance servicesperformed (at the owner’s expense), asprescribed in the maintenance schedule for theMINI Emission Control System. Service intervalsare computed by the onboard MINI ConditionBased Service system and displayed on theinstrument panel. The instructions for propermaintenance and use can be found in theOwner’s Manual. It is strongly recommended thatany replacement parts used for maintenance,repair or replacement of emission controlsystems be certified MINI Service Parts or MINIAuthorized Remanufactured Parts. Withoutinvalidating this warranty, the owner may elect tohave maintenance, repair or replacement of theemission control systems performed by anyautomotive repair establishment, or elect to useparts other than certified MINI Service Parts.However, the cost of such service or parts will notbe covered under this warranty, except inemergency situations. In an emergency situation,where an authorized MINI dealer or a warrantyreplacement part is not reasonably available(within 30 days), repairs may be performed at anyavailable service establishment using any

equivalent part. MINI USA, a Division of BMW ofNorth America, LLC will reimburse the owner forsuch emergency repairs (including labor, partsand diagnosis not to exceed the MINI USA’s ratesfor labor, parts, and diagnosis in said area) thatare covered under this warranty. Replaced partsand paid invoices must be presented at anauthorized MINI dealer as a condition ofreimbursement for emergency repairs notperformed by an authorized MINI dealer.

The use of replacement parts, which are not ofequivalent quality, may impair the effectivenessof the emission control system. If other thancertified MINI Service Parts or MINI AuthorizedRemanufactured Parts are used for maintenance,repair or replacement of components affectingemission control, the owner should obtainassurances that such parts are warranted by theirmanufacturer to be equivalent to genuine MINIparts in performance and durability. MINI USA, aDivision of BMW of North America, LLC assumesno liability under this warranty with respect toparts other than genuine MINI parts.

However, the use of non-genuine MINIreplacement parts or non-EPA certified partsdoes not invalidate the warranty on othercomponents, unless non-genuine MINI parts ornon-EPA certified parts cause damage towarranted parts.

What Is NotCovered

This warranty does not cover malfunctionscaused by any of the following: accident, flood,misuse, improper adjustment, modification,alteration, tampering, disconnection, improper orinadequate maintenance, use of leaded fuel orfuels containing more than 10% ethanol, or otheroxygenates with more than 2.8% oxygen byweight (i.e., more than 15%MTBE or more than3%methanol plus an equivalent amount ofco-solvent).

The replacement of maintenance parts, such asspark plugs, filters and similar items used inrequired maintenance services, the repair orreplacement of maintenance parts beyond thefirst required inspection/maintenance, or if thepart has been replaced earlier for reasons otherthan it being defective.

21

Page 26: 2014 MINI COOPER SERVICE & WARRANTY INFORMATION2014MINIHardtopModelscoveredinthisBooklet MINI CooperHardtop MINI CooperS Hardtop TheMINIMaintenanceProgram The MINI Maintenance Program

The car or any part of the car unless a failurecauses the car to fail to conform to applicableemission regulations.

Any car on which the odometer has beenreplaced or altered and the true mileage cannotbe determined.

The car, if the Vehicle Identification Number (VIN)is altered or cannot be read, or if the car has beendeclared a total loss or sold for salvage purposes.

General

These warranties give you specific legal rights,and you may also have other rights which varyfrom state to state.

THE DURATION OF ANY IMPLIEDWARRANTIES, INCLUDINGTHE IMPLIEDWARRANTYOFMERCHANTABILITY, ISLIMITEDTOTHE DURATION OFTHEEXPRESSWARRANTIES HEREIN.

MINI USA, A DIVISION OF BMWOF NORTHAMERICA, LLC HEREBYEXCLUDESINCIDENTAL AND CONSEQUENTIALDAMAGES, INCLUDING LOSS OFTIME,INCONVENIENCE, OR LOSS OF USE OFTHEVEHICLE, FOR ANYBREACH OF ANYEXPRESS OR IMPLIEDWARRANTY,INCLUDINGTHE IMPLIEDWARRANTYOFMERCHANTABILITY, APPLICABLETOTHISPRODUCT.

Some states do not allow limitations on how longan implied warranty lasts, or the exclusion orlimitation of incidental or consequentialdamages, so the above limitations andexclusions may not apply to you. Additionally, ifyou are a California, Connecticut, Delaware,Maine, Maryland, Massachusetts, New Jersey,Oregon, Pennsylvania, Rhode Island, Vermont orWashington resident and your vehicle isregistered in that state, your vehicle is eligible forCalifornia Emissions Warranty coverage.

These federal warranty provisions also apply toall vehicles sold in all U.S. states and territoriesregardless of whether a state has enacted statewarranty provisions that differ from the federalprovisions.

Federal Emission PerformanceWarranty (Valid only in the U.S.A.including Puerto Rico)

In those states and jurisdictions that haveestablished periodic vehicle emissions tests toencourage proper vehicle maintenance andrequire the vehicle to pass an emissions testapproved by the U.S. Environmental ProtectionAgency and:

1. The passenger car was distributed byMINIUSA, a Division of BMW of North America,LLC; and

2. The car has been maintained and operated inaccordance with the instructions for propermaintenance and use set forth in the Owner’sManual supplied with the car; and

3. The car fails to conform to the applicableemissions standards of the EPA as judged byan EPA approved emissions test; and

4. The failure to conform results or will result inthe owner of the car having to bear a penaltyor other sanction (including the denial of theright to use the car) under local state orfederal law if the non-conformity is notremedied within a specified period of time.

Then, in accordance with the provisions ofsection 207(b) of the Clean Air Act, MINI USA, aDivision of BMW of North America, LLC warrantsthat if the car is eligible for coverage under thiswarranty, any non-conformities in the car, whichcause it to fail an EPA-approved emissions testwill, without charge for parts or labor (includingdiagnosis), be adjusted, repaired, or replaced, atthe option of MINI USA, a Division of BMW ofNorth America, LLC to proper specifications, inorder to make the car comply with applicableemissions standards. The decision whether toadjust, repair or replace parts is solely theprerogative of MINI USA and must reasonably beexpected to correct the failure of the warrantedpart.

22

Page 27: 2014 MINI COOPER SERVICE & WARRANTY INFORMATION2014MINIHardtopModelscoveredinthisBooklet MINI CooperHardtop MINI CooperS Hardtop TheMINIMaintenanceProgram The MINI Maintenance Program

Coverage begins on the date of first retail sale, orthe date the vehicle is first placed into service asa sales demonstrator, Aftersales MobilityProgram (AMP) Vehicle or company vehicle,whichever is earlier. This limited warrantycontinues for a period of 2 years or 24,000 miles,whichever occurs first, except for specificemissions control components (as listed onpage 23), for which the warranty period is 8 yearsor 80,000 miles, whichever occurs first.

This limited warranty is made subject to theterms and conditions that apply to the EmissionControl SystemWarranty and the MINI NewPassenger Car Limited Warranty.

Warranty repairs do not constitute an extensionof the original limited warranty period for thevehicle or a part thereof.

No claim under this warranty will be denied onthe basis of use of a properly installed EPAcertified emission part for maintenance andrepair.

A vehicle manufacturer may deny an emissionperformance warranty claim on the basis of anuncertified replacement part used in themaintenance or repair of a vehicle only if thevehicle manufacturer presents evidence that theuncertified replacement part is either defective inmaterials or workmanship or not equivalent froman emission standpoint to the original equipmentpart.

Maintenance, replacement, or repair ofemission control devices and systemsmaybeperformed by any automotive repairestablishment or individual using anycertified part.

Immediately after the car has failed an EPAapproved emission short test, your claim can bemade at any authorized MINI dealer. Theauthorized MINI dealer will honor or deny yourclaim within the time period specified by local orstate laws (not to exceed 30 days), to avoidfurther penalties or sanctions. If the claim isdenied, the authorized MINI dealer will notify youin writing of the reason(s). The authorized MINIdealer is required by law to honor the claim ifnotice of denial is not received by the ownerwithin the specified time period.

You may obtain further information concerningthe emission warranties, or report violations ofwarranty terms, by contacting the Director, FieldOperations and Support Division (6406J),Environmental Protection Agency, 401 M Street,Washington, DC 20460 (Attn: Warranty Claim).

The following systems are covered by theFederal Emission Performance Warranty for aperiod of 2 years or 24,000 miles, whicheveroccurs first. The specific systems may varyaccording to model, therefore, all of the systemslisted may not be used on your vehicle. Forassistance in determining which systems andspecific components within these systems applyto your vehicle, please contact your authorizedMINI dealer.

AIR INDUCTION SYSTEM

FUEL METERING SYSTEM

IGNITION SYSTEM

POSITIVE CRANKCASE VENTILATIONSYSTEM (PCV)

FUEL EVAPORATIVE CONTROL SYSTEM

EXHAUSTSYSTEM

ENGINE EMISSION CONTROL SYSTEM

SENSORS/DEVICES

ONBOARD DIAGNOSTIC SYSTEM (OBD)

RELATED PARTS ASSOCIATEDWITHTHEABOVE SYSTEMS

The following components and/or systems are/iscovered under the Federal EmissionPerformance Warranty for a period of 8 years or80,000 miles, whichever occurs first.

CATALYTIC CONVERTER

ENGINE CONTROLMODULE (INCLUDINGONBOARD DIAGNOSTIC SYSTEM)

For assistance in determining coverage of thespecific components of the Onboard diagnosticsystem, please contact your authorized MINIdealer.

23

Page 28: 2014 MINI COOPER SERVICE & WARRANTY INFORMATION2014MINIHardtopModelscoveredinthisBooklet MINI CooperHardtop MINI CooperS Hardtop TheMINIMaintenanceProgram The MINI Maintenance Program

California Emission ControlWarrantyStatement*YourWarrantyRights andObligations

The California Air Resources Board and MINIUSA, a Division of BMW of North America, LLCare pleased to explain the emission controlsystem warranty on your 2014 vehicle. InCalifornia, new motor vehicles must be designed,built, and equipped to meet the State’s stringentanti-smog standards. MINI USA, a Division ofBMW of North America, LLC must warrant theemission control system on your vehicle for theperiods of time listed below provided there hasbeen no abuse, neglect, or impropermaintenance to your vehicle.

*The California Emissions Control SystemLimited Warranty applies to all 2014 U.S.-specification MINI vehicles registered inCalifornia, Connecticut, Delaware, Maine,Maryland, Massachusetts, New Jersey, Oregon,Pennsylvania, Rhode Island, Vermont orWashington.

Your emission control system may include partssuch as the fuel injection system, the ignitionsystem, catalytic converter, and engine computer.Also included may be hoses, belts, connectors,and other emission-related assemblies.

Where a warrantable condition exists, MINI USAwill repair your vehicle at no cost to you includingdiagnosis, parts and labor.

Manufacturer’sWarrantyCoverage:– For 3 years or 50,000 miles, whichever occursfirst:

1. If your vehicle fails a Smog Check inspection,all necessary repairs and adjustments will bemade byMINI USA to ensure that yourvehicle passes the inspection. This is youremission control system PERFORMANCEWARRANTY.

2. If any emission-related part on your vehicle isdefective, the part will be repaired or replacedbyMINI USA. This is your short-termemission control system DEFECTSWARRANTY.

– For 8 years or 100,000 miles, whichever occursfirst:

If an emission-related part specially noted onpage 28 as having coverage for 8 years or100,000 miles is defective, the part will be repairedor replaced byMINI USA. This is your long-termemission control system DEFECTSWARRANTY.

Warranty repairs do not constitute an extensionof the original limited warranty period for thevehicle or a part thereof.

Owner’sWarrantyResponsibilities:– As the vehicle owner, you are responsible forthe performance of the required maintenancelisted in your Owner’s Manual. MINI USArecommends that you retain all receiptscovering maintenance on your vehicle, but MINIUSA cannot deny warranty solely for the lack ofreceipts or for your failure to ensure theperformance of all scheduled maintenance.

– You are responsible for presenting your vehicleto an authorized MINI dealer as soon as aproblem exists. The warranty repairs should becompleted in a reasonable amount of time, notto exceed 30 days.

– As the vehicle owner, you should also be awarethat MINI USA may deny your warrantycoverage if your vehicle or part has failed due toabuse, neglect, improper maintenance, orunapproved modifications.

If you have any questions regarding your warrantyrights and responsibilities, you should contact:

MINI USA, a Division of BMW of NorthAmerica, LLCCustomer Relations and Services DepartmentP.O. Box 1227Westwood, NJ 07675-1227

Telephone: 1 866 ASK-MINI (275-6464)

Email: [email protected]

Website: www.miniusa.com

or the

California Air Resources Board9528 Telstar AvenueEl Monte, CA 91731

24

Page 29: 2014 MINI COOPER SERVICE & WARRANTY INFORMATION2014MINIHardtopModelscoveredinthisBooklet MINI CooperHardtop MINI CooperS Hardtop TheMINIMaintenanceProgram The MINI Maintenance Program

California Emission ControlSystem LimitedWarranty*

This limited warranty applies to Californiacertified vehicles distributed byMINI USA, aDivision of BMW of North America, LLCregistered and operated primarily in California.

*The California Emissions Control SystemLimited Warranty applies to all 2014 U.S.-specification MINI vehicles registered inCalifornia, Connecticut, Delaware, Maine,Maryland, Massachusetts, New Jersey, Oregon,Pennsylvania, Rhode Island, Vermont orWashington.

MINI USA, a Division of BMW of North America,LLC warrants to the original purchaser and eachsubsequent owner that the vehicle is:

a. designed, built and equipped so as toconform with the applicable California AirResources Board emission standards.

b. free from defects in materials andworkmanship which cause any part that canaffect emissions to fail to conform withapplicable requirements or to fail a CaliforniaSmog Check test or EPA approved short testfor a period of 3 years or 50,000 miles,whichever occurs first.

c. free from defects in materials andworkmanship in emission related parts, whichare contained in the California EmissionWarranty Parts List on page 28, for a period of8 years or 100,000 miles, whichever occursfirst.

Coverage begins on the date of first retail sale orthe date the vehicle is first placed into service asa sales demonstrator, Aftersales MobilityProgram (AMP) Vehicle or company vehicle,whichever is earlier.

To obtain service under this warranty, the vehiclemust be brought, upon failure of a Smog Checktest or upon discovery of the defect, to theworkshop of any authorized MINI dealer, duringnormal business hours. The authorized MINIdealer will honor or deny your claim within30 days. If the claim is denied, the authorizedMINI dealer will notify you in writing of thereason(s). The authorized MINI dealer is requiredby law to honor the claim if notice is not given tothe owner within 30 days.

The authorized MINI dealer will, without chargefor parts or labor (including diagnosis), eitheradjust, repair or replace the defective part andother parts affected by the failure of thewarranted part, if any. If your vehicle failed theCalifornia Smog Check test or an EPA approvedshort test, then MINI USA will repair your vehicleso that it will pass this test. Items that requirescheduled replacement are warranted up to thereplacement interval specified in the Servicesection of this Statement. MINI USA may repair apart in lieu of replacing it when performingwarranty repairs. Parts for which replacementsare made become the property of MINI USA.After 3 years or 50,000 miles, and in accordancewith paragraph (c) above, such repairs are limitedto the repair or replacement of those partsidentified in the California Emission ControlSystem Limited Warranty List.

If your California registered vehicle is between 7and 8 years old and has been driven less than80,000 miles, then your vehicle is eligible foradditional warranty coverage under the FederalEmissions Warranty.

A repair performed as the result of a Smog Checktest failure due to a defect in a part, which iswarranted for 8 years or 100,000 miles, iscovered.

Warranty repairs do not constitute an extensionof the original limited warranty period for thevehicle or a part thereof.

25

Page 30: 2014 MINI COOPER SERVICE & WARRANTY INFORMATION2014MINIHardtopModelscoveredinthisBooklet MINI CooperHardtop MINI CooperS Hardtop TheMINIMaintenanceProgram The MINI Maintenance Program

In all cases, a reasonable time, not to exceed30 days, must be allowed for a warranty repair tobe completed, after the car is received by theauthorized MINI dealer.

It is the owner’s responsibility to have all requiredmaintenance services performed (at the owner’sexpense), as prescribed in the maintenanceschedule for the MINI Emission Control System.Service intervals are computed by the ConditionBased Service system and displayed on theinstrument panel.

However, MINI USA will not deny your warrantyrepair claims solely because you do not havemaintenance records or you did not perform therequired maintenance unless MINI USAdemonstrates that such lack of requiredmaintenance is a direct cause of the emissioncontrol system failure. The instructions forrequired maintenance and use can be found inthe Owner’s Manual and in the Service section ofthis Statement.

It is strongly recommended that any replacementparts used for maintenance, repair orreplacement of emission control systems begenuine MINI Service Parts or MINI AuthorizedRemanufactured Parts. Without invalidating thiswarranty, the owner may elect to havemaintenance, repair or replacement of theemission control systems performed by anyautomotive repair establishment, or elect to useparts other than MINI AuthorizedRemanufactured or genuine MINI Service Parts.However, the cost of such service or parts will notbe covered under this warranty, except inemergency situations. In an emergency situation,where an authorized MINI dealer is notreasonably available or a warranty replacementpart is not available within 30 days, repairs maybe performed at any available serviceestablishment or by any individual using anyreplacement part.

A repair not completed within 30 daysconstitutes an emergency. MINI USA, a Divisionof BMW of North America, LLC will reimburse theowner for such emergency repairs (includinglabor, parts and diagnosis not to exceed MINIsuggested retail price for all warranted partsreplaced and labor charges based on themanufacturer’s recommended time allowance forthe warranty repair and the geographicallyappropriate hourly labor rate) that are coveredunder this warranty. Replaced parts and paidinvoices must be presented to an authorizedMINI dealer as a condition of reimbursement foremergency repairs not performed by anauthorized MINI dealer.

The use of replacement parts, which are not ofequivalent quality, may impair the effectivenessof emission control systems. If other thangenuine MINI Service Parts or AuthorizedRemanufactured Parts are used for maintenance,repair or replacement of components affectingemission control, the owner should obtainassurances that such parts are warranted by theirmanufacturer to be equivalent to genuine MINIparts in performance and durability. MINI USA, aDivision of BMW of North America, LLC assumesno liability under this warranty with respect toparts other than genuine MINI parts.

However, the use of non-genuine MINIreplacement parts does not invalidate thewarranty on other components, unlessnon-genuine MINI parts cause damage towarranted parts.

26

Page 31: 2014 MINI COOPER SERVICE & WARRANTY INFORMATION2014MINIHardtopModelscoveredinthisBooklet MINI CooperHardtop MINI CooperS Hardtop TheMINIMaintenanceProgram The MINI Maintenance Program

What is not covered

This limited warranty does not covermalfunctions caused by any of the following:accident, flood, misuse, modification, alteration,tampering, disconnection, improper orinadequate maintenance, except if performed byan authorized MINI dealer doing warranty repairwork, use of leaded fuel or fuel other than asspecified in the Owner’s Manual.

The replacement of maintenance parts, such asspark plugs, filters and similar items used inrequired maintenance services or the repair orreplacement of maintenance parts beyond thefirst replacement interval.

Any car on which the odometer has beenreplaced or altered and the true mileage cannotbe determined.

The car, if the Vehicle Identification Number (VIN)is altered or cannot be determined, or if the carhas been declared a total loss or sold for salvagepurposes.

General

The warranty gives you specific legal rights, andyou may also have other rights which vary fromstate to state.

THE DURATION OF ANY IMPLIEDWARRANTIES, INCLUDINGTHE IMPLIEDWARRANTYOFMERCHANTABILITY, ISLIMITEDTOTHE DURATION OFTHEEXPRESSWARRANTIES HEREIN.

MINI USA, A DIVISION OF BMWOF NORTHAMERICA, LLC HEREBYEXCLUDESINCIDENTAL AND CONSEQUENTIALDAMAGES, INCLUDING LOSS OFTIME,INCONVENIENCE, OR LOSS OF USE OFTHEVEHICLE, FOR ANYBREACH OF ANYEXPRESS OR IMPLIEDWARRANTY,INCLUDINGTHE IMPLIEDWARRANTYOFMERCHANTABILITY, APPLICABLETOTHISPRODUCT.

For assistance in determining which parts arecovered by this warranty, please contact yourauthorized MINI dealer or MINI USA, a Division ofBMW of North America, LLC Customer Relationsand Services Department at 1 866 ASK-MINI(275-6464). You may obtain further informationconcerning the emissions warranty or reportviolations of warranty terms, by contacting AirResources Board (ARB), Mobile Source Division,9528 Telstar Avenue, El Monte, CA 91731.Please include the title of the MINI servicedepartment head and telephone number.

27

Page 32: 2014 MINI COOPER SERVICE & WARRANTY INFORMATION2014MINIHardtopModelscoveredinthisBooklet MINI CooperHardtop MINI CooperS Hardtop TheMINIMaintenanceProgram The MINI Maintenance Program

California Emission Control System LimitedWarranty Parts List

The following components are covered for defects by the California Emission Control System LimitedWarranty for a period of 8 years or 100,000 miles, whichever comes first.Models: MINI

CooperHardtopMINICooperSHardtop

Coverage: 8Years100,000miles

8Years100,000miles

Catalyst • •Charge Air Cooler • •Cylinder Head Cover Gasket Set •Engine Control Module • •Evaporative Canister • •Exhaust Manifold • •Exhaust Manifold Gasket • •Fuel Rail • •Fuel Tank • •High Pressure Fuel Pump • •Intake Manifold • •Torque Converter • •Transmission Control Module(Mechatronik)

• •

Turbocharger • •Vacuum Pump • •Valvetronic Actuator • •VANOS (VVT) Adjustment Unit • •

28

Page 33: 2014 MINI COOPER SERVICE & WARRANTY INFORMATION2014MINIHardtopModelscoveredinthisBooklet MINI CooperHardtop MINI CooperS Hardtop TheMINIMaintenanceProgram The MINI Maintenance Program

Notice

The “National Traffic and Motor Vehicle SafetyAct of 1966” requires manufacturers to be in aposition to contact vehicle owners when acorrection of a safety-related defect ornoncompliance issue with an applicable federalmotor vehicle safety standard becomesnecessary.

Please see the Correcting, Updating or ChangingVehicle-Related or Ownership Informationsection.

Correcting, Updating orChangingVehicle-Related orOwnershipInformation

To enable MINI to contact you with importantvehicle product and safety updates, includingvehicles with expired warranty coverage, pleaseupdate your vehicle-related or ownershipinformation by either:

� Logging on at MINIUSA.com/OL, to accessyour MINI OWNERS’ LOUNGE account (createa new account as necessary), then clickUPDATE PROFILE at the top of the page

� Contacting the MINI Customer Relations andServices Department at 1 866 275-6464

� Complete and mail the Information ChangeCard, located at the back of this booklet

Please have your vehicle’s 17-character VehicleIdentification Number (VIN) available.

TireWarrantyStatement

Original equipment tires on new MINI vehiclesare warranted by their respective manufactureras detailed in the applicable tire manufacturer’swarranty statement.

The CD ROMMINI provides in the vehicle’sdocuments portfolio contains the warrantystatements for the following original equipmenttire manufacturers (as applicable to your vehicle):

� Bridgestone/Firestone� Continental� Goodyear/Dunlop� Hankook� Michelin� Pirelli

However, we also recommend either contactingor visiting the specific tire manufacturer’swebsite to ensure that you have the most currentwarranty information that applies to your tires.

Should you have difficulty in obtaining theapplicable warranty service from a tiremanufacturer, your authorized MINI dealer willassist you in resolving the situation.

Instructions for proper tire care and maintenanceare contained in the Wheels and Tires section ofyour vehicle’s Owner’s Manual.

29

Page 34: 2014 MINI COOPER SERVICE & WARRANTY INFORMATION2014MINIHardtopModelscoveredinthisBooklet MINI CooperHardtop MINI CooperS Hardtop TheMINIMaintenanceProgram The MINI Maintenance Program

Notes:

30

Page 35: 2014 MINI COOPER SERVICE & WARRANTY INFORMATION2014MINIHardtopModelscoveredinthisBooklet MINI CooperHardtop MINI CooperS Hardtop TheMINIMaintenanceProgram The MINI Maintenance Program

Owner/Driver Information:

Name _____________________________________________________________________

Address _____________________________________________________________________

_____________________________________________________________________

_____________________________________________________________________

_____________________________________________________________________

Owner/Driver Telephones:

Business _____________________________________________________________________

Home _____________________________________________________________________

Model ________________________________________________ Year _______________

VIN

Retail / In-Service Date __________________________________________________________

Trim Code ___________________________________ Color Code _____________________

Production Date _______________________________________________________________

License Plate Number __________________________________________________________

MINI Dealer Telephone Numbers:

Offices _____________________________________________________________________

Services _____________________________________________________________________

MINI COOPER 2014

Page 36: 2014 MINI COOPER SERVICE & WARRANTY INFORMATION2014MINIHardtopModelscoveredinthisBooklet MINI CooperHardtop MINI CooperS Hardtop TheMINIMaintenanceProgram The MINI Maintenance Program

© 2013 MINI USA, a division of BMW of North America, LLC.Woodcliff Lake, New Jersey 07677The MINI name, model names and logo are registered trademarks.Printed in U.S.A. 05/14 European model shown

MD20077

*MD20077*

2014 MINI COOPER

SERVICE & WARRANTY INFORMATION2014 MINI COOPER

SERVICE & WARRANTY INFORMATION