1. .info Data, Asset Management, and the MTA Building Data Architecture through Asset Management for Mass Transit Samuel Wong Data Scientist / Business Analyst Enterprise Asset Management Office of the President MTA New York City Transit samuel.wong@nyct.com @samjwong / @nyctsubway 1

2. 2 Agenda MTA, MTA NYCT Assets The Need for Asset Management Data Definition Asset Management Benefits Metropolitan Transportation Authority State of New York

3. 3 New York City Transit MTA Bus Company Long Island Rail Road Metro-North Railroad Bridges and Tunnels Capital Construction e quality of life and economic health of the region it serves through cost-efficient provision of safe, on-time, reliab

4. 4 Providing public transit is asset intensive requiring a variety of assets and systems

5. 5 Subway Bus Operating Budget 840 miles mainline 12,000 signals 468 stations 30 depots 24/7 operations with routine maintenance and inspections 2,630 switches $10 billion+ annually$ $3 billion+ annually Ridership 8.2 million weekday passengers 1,968 bus route miles 2.6 billion trips annually

6. Maintenance is capital intensive Coney Island Maintenance & Overhaul Shop

7. and requires lots of labor Track, Third Rail, and Signals Divisions during Fastrack

8. leading to inherent risks to the agency. 8 Clockwise: Weather Equipment issues Climate Change Failures

9. 9 Example: Congestion Predictability and Adjustments Track 21 43 4 5 5 5 4 5 4 5 4 4 5 4 6 6 6 6 6 5 14th St - Union Sq Brooklyn Bridge - City Hall Boro Hall South Ferry Inner Loop Southbound Lexington Ave 4 5 6 6 Not to scale : Schematic Track Diagram So what should the dispatchers/towers do? How can we ensure wait assessment is on par with customer expectations? Twitter? Co-Monitoring?

10. The gap between our needs and capital funding is growing 10 $16.90 $20.80 $19.80 $21.40 $24.70 $13.50 $13.90 $15.90 $13.60 $11.60 $0.00 $6.50 $13.00 $19.50 $26.00 1987 - 1991 1992 - 1996 2000 - 2004 2005 - 2009 2010 - 2014 Billion(in$2012) Program Year Needs Funding for Capital Programs

11. 11 Agenda MTA, MTA NYCT Assets The Need for Asset Management Data Definition Asset Management Benefits

12. Our Mandate Enterprise Asset Management (EAM) supports this goal, ensuring that the MTA makes informed decisions that balance operating and capital investments, asset performance, and the operational risk inherent in managing our assets. 12 Implementation of whole-life investment programs to maintain asset performance Development of a decision-making framework to assess asset life performance and costs Utilization of technologies and information to manage assets more effectively Creation of a performance measurement system for strategies and objectives Thomas F. Prendergast Chairman & CEO, MTA Our vision: Recognized as a world leader in asset management by 2020

13. What does work class asset management look like? Systematic and coordinated activities and practices through which an organization optimally and sustainably manages its physical assets, and their associated performance, risks and expenditures over their life cycle for the purpose of achieving its organizational strategic plan 13

14. An Asset Management System is an organizations policy, strategy, objectives and plans and the activities, processes, systems and organization necessary for their development, implementation and continual improvement 14 Source: IAM, PAS 55:2008, http://en.wikipedia.org/wiki/PAS_55

15. Asset knowledge and information systems are the foundation of the NYCT Asset Management System Concept of Operations (ConOps) 15 MTA Corporate Direction NYCT Strategic Direction MeasurePerformance GoalsandObjectives Leadership, People, & Organization Planning & Decision Making Business Planning Network Planning Asset Class Planning Operational Excellence Procure / Design Build Operate / Maintain Dispose Asset Knowledge and Information Systems Asset Knowledge and Information Systems Asset Information Strategy Asset Information Management Asset Management Information Asset Information Systems

16. Asset Information Strategy 16

17. Current asset information and what were targeting 17 Bus Planning Asset Condition, Age, Needs Info External requirements, MTA priorities, NYCT Strategy data in multiple forms from spreadsheets to CMMS and not easily sharable Operations Planning Information No line of sight, misaligned CapEx & OpEx planning processes, separate systems Weak direction, conflicting priorities, unfunded mandates, poor risk management Operating Budget and Information Capital Planning, Budget, and Information Materials, HR, IT Planning and Information Disconnected planning and budgeting, low levels of sharing of information, no tradeoffs of analysis, no activity based costing Subway Planning Asset Condition, Age, Needs Info Capital Engineering Data Operating Engineering Data Asset Silo Asset Silo Asset Silo Asset Silo Asset Silo Asset Silo Information is not integrated, poor interfaces, no root cause analysis, data quality issues Current state Target Concept Towards Success Customer Service Guidelines Funding Levels$$ Business Planning Medium term planning to achieve organizational goals and objectives Network Planning Optimized plans to achieve the required system performance Asset Class Planning Optimized plans for an asset class to achieve the required asset performance NewYorkCityTransit AssetInformation Project Planning Maintenance & Resilience Planning Operations Planning Asset hierarchy and registry Standard business process Technology integration for reports and decision making Deployment of asset management system Organizational competencies for asset management, maintenance management, and data analytics Our vision: Common processes and a single EAM information system towards One MTA

18. 18 Agenda MTA, MTA NYCT Assets The Need for Asset Management Data Definition Asset Management Benefits

19. A standardized and reusable common core of asset information through a single unit of truth for better decision making 19 Data vision Agile environments for proof of concepts/prototypes with repeatable processes

20. Data Definition: Info Management, Managing Info, & Systems 20

21. Integrated asset information requires a structure to train the business toward good data and processes 21 Organization Data Definition & Mgmt Analysis, Reporting, & BI System Management Process DevGovernance Assurance Centralized data stewardship for consistency and management Laws, policies, privacy, quality, processes Asset & Asset Info Data Understanding Asset hierarchy to the lowest maintainable unit for each class Data dictionary across NYCT Master data management governance Work order lifecycle Reporting strategy, current and future, for decision making IT governance and support

22. Work order generation and root cause analysis for reliability-based maintenance require good information Elements for proper maintenance planning Asset registration Asset Lifecycle Planning and Management Decision Support - Condition Monitoring, Predictive Models, Investment Models and Risk Assessment Safety management Work management - Preventive, Corrective and Emergency Maintenance - Planning and scheduling, - Work execution, - Work Completion - Compliance, Reliability and Failure Analysis Material Management Financial Management Performance management 22 MTA / NYCT Subways Buses Business Planning Location / Usage 1 Location / Usage N Network Planning Asset System Asset Subsystem Asset Component Maintainable Managed Level Asset Planning Equipment Data Preventive Maintenance Condition Monitoring Inspection Testing Malfunction Corrective Maintenance Event Data GISPartsAnalysis Built on reliability, resilience, and maintenance data for ISO 14224 and FTA AM recommendations

23. 23 Agenda MTA, MTA NYCT Assets The Need for Asset Management Data Definition Asset Management Benefits

24. Our focus has evolved from the State of Good Repair to World Class Asset Management and industry compliance 1970s - Decades of deferred maintenance 1980s - Rebuild/restore 1990s - State of Good Repair for many key assets 2000s - Systems Improvements (Customer Info, AFC, RCC) 2010s - System Expansions (Second Av Subway, East Side Access, Hudson Yards) 24 Images captured through Google Glass by the author. Goal by 2020: World Class Asset Management across all operating agencies

25. Asset management and better information management is expected to generate wide ranging benefits for the organization Performance Improved performance Improved customer satisfaction Increase in output and revenue Cost Optimization of whole life cost of ownership Risk Risk reduction Transparency Shared knowledge and information, external and internal Sustainability Financial, Social, Environmental 25

26. An iterative process with a common goal on usability helps ensure adoption and continuous improvement of information for asset management Evolving culture for adoption Be empowered to implement agreed strategies and plans Be fully involved and participate actively in decision making Be clear on the direction which the organization is going Share a common mental model of the means to achieve the direction 26

27. Strategic direction Greater transparency Capital and Operation prioritization Optimize asset management Customer satisfaction Reinforcing sustainability 27 Shared knowledge for open data

28. Thank you. 28 .info Samuel Wong Data Scientist / Business Analyst MTA New York City Transit samuel.wong@nyct.com @samjwong / @nyctsubway