2013 District 13 - A proficiency based approach to Information Technology (Flotilla Version)
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Transcript of 2013 District 13 - A proficiency based approach to Information Technology (Flotilla Version)
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District 13 Conference – February 2013
Using technology
to support our members &
missions
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MembersInnovationProficiency
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Supporting members & missions = seeing
technology as a toolbox
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The toolbox…
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What’s in your toolbox?
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email account
AUXLMS y/n/?
pc/mac/…
AUXOFFICER/Member Zone login y/n/?
smartphone y/n/?
tablet y/n/?
online 7029/7028 y/n/?
skills base y/n/?
1
2
3
4
5
6
7
8
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What we learned at the February 2013 District
Meeting
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email account1
Please note, for member privacy some personal and corporate URLs are obscured
Many 100% have email
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pc/mac/…2
Both
PC
Mac
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AUXOFFICER/Member Zone login y/n/?
3
90% + Yes!
YES
NO
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online 7029/7028 y/n/?4
90% + Yes!
YES
NO
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smartphone y/n/?5
60/40 Yes!YES
NO
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tablet y/n/?6
50/50YES
NO
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skills base y/n/?7
60/40 with very little promotion
YES
NO
?
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AUXLMS y/n/?8
40% yes in only 6-weeksYES
NO
?
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The power exists in the tools
we use together…
…our shared proficiency
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D13 technology proficiency model
Member proficiency:What we want assure each member knows via training,
workshops, etc.
Elected/Appointed leadership proficiency:What we want to assure each leader knows via training,
workshops, etc.
Advanced (role based) proficiency:What we want to work/train to assure specific members
know based on role
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Helping you and your members reach
proficiency with tools through trainingis our objective
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Helping you and your members reach
proficiency with tools through trainingis our objective
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AuxDATA
AuxINFO
AuxLMS
POMS
AuxDirectory
National Web
WOW pushbutton websites
Online Forms 7029/7028/++
NTC
Online Classroom
AIMS/Everbridge
Skills Bank
Personal Email
Collaboration
Remote conf.
Social networks
Coast Guard Supported
Aux Supported Member Solutions
AOM ….
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TheUSCG/AUX“formal”toolkit
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Member proficiency• Member items
Leader (elected/staff) proficiency• Leader items
Advanced proficiency• Advanced role items
MZLogin
Application name
http://Application URLMember
Proficiency
Application
ApplicationImage
What proficiency looks like
Login typeURL Shown when members
have a proficiency expectation
What we’ll review for each tool
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Section 1: The Basic Toolkit
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Member proficiency• Get a login• Search/Look up another
member• Verify personal record and
make changes via online 7028
Leader (elected/staff) proficiency• Search leadership & staff by
role• Search by qualification• Search by state/zip• Capture an email list• Understand when to use the
skills base
Advanced proficiency• None additional
MZLogin
AuxDirectory/AuxOfficer
https://auxofficer.cgaux.orgMe
mber
Profi
ciency
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Member proficiency• Ability to update using online
7028• Maintain accurate member
info including skills bank
Leader (elected/staff) proficiency• Promote use/update
Advanced proficiency• IS Staff – Dashboard
MZLogin
Online 7028: Change of Member Info
https://auxofficer.cgaux.org/auxoff/Signin_7028.php Member
Proficiency
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Member proficiency• Log hours using online 7029• Do it every month
Leader (elected/staff) proficiency• Promote time reporting
Advanced proficiency• IS Staff – Understand
dashboard• IS Staff – No more than one
week backlog of entry into AUXDATA of the 7029 data
MZLogin
Online 7029: Member Activity
http://webforms.cgaux.orgMember
Proficiency
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Member proficiency• One stop shop for Q&A
Leader (elected/staff) proficiency• As above• OPSEC issues
AUX Help Desk
http://help.cgaux.orgNOLogin
Member
Proficiency
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Online training preface…
AuxLMSCoast Guard managed AUX
courses and testing + access to Gold Side courses and testing
Aux Online ClassroomAUX managed AUX courses
Aux National Testing CenterAUX managed online testing
Courses
Tests
Courses & Tests
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Member proficiency• Ability to login• Ability to take courses
Leader (elected/staff) proficiency• Promote online learning
Advanced proficiency• None
Auxiliary Online Classroom
MZLogin http://classroom.cgaux.org
Member
Proficiency
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Member proficiency• Ability to login• Ability to take a test• Understand difference
between NTC and AuxLMS
Leader (elected/staff) proficiency• Promote online testing• Explain difference between
NTC & AuxLMS
Advanced proficiency• None – results reported
automatically
MZLogin
Auxiliary National Testing Center
http://ntc.cgaux.orgMember
Proficiency
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Member proficiency• Gain & maintain login• Take mandated training• Understand additional oppty.
Leader (elected/staff) proficiency• Promote mandated training
Advanced proficiency• None results reported
automatically
Auxiliary Learning Management System
Unique
Login https://auxlearning.uscg.milMember
Proficiency
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Member proficiency• If needed, take online FEMA
IS courses• Submit course completion
certificates as directed for entry into your member record (consult your leadership for details).
Leader (elected/staff) proficiency• Assure members understand
FEMA ISP test results must be submitted to the Auxiliary for entry.
Advanced proficiency• None
FEMA Independent Study Program
Unique
Login http://training.fema.gov/IS/NIMS.aspMember
Proficiency
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Member proficiency• Understand system exists -
receive and act on messages
Leader (elected/staff) proficiency• Assist with member
understanding of AIMS
Advanced proficiency• District Sr. leadership/staff
understand use and policy• District Everbridge admin –
Sync with AuxData
Everbridge/AIMS
Unique
Login
Member
Proficiency
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Section 2: The Advanced Toolkit
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Member proficiency• Facility owners & operators
are required to use the system for orders
Leader (elected/staff) proficiency• None additional
Advanced proficiency• OP Staff – manage orders via
AOM• AV Staff – manage orders via
AOM• ASC/AUC – work with
AUXLOs/OIA to manage order approval & reimbursement tasks
Auxiliary Order Management
http://ordermgmt.uscg.govUnique
Login
Some Members
Proficiency
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Member proficiency• None required
Leader (elected/staff) proficiency• Basic familiarity• Basic ability to self serve
Advanced proficiency• IS Staff – Fully trained in
AUXINFO
NOLogin
AUXINFO
https://www.auxinfo.uscg.gov
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Member proficiency• None required
Leader (elected/staff) proficiency• Basic familiarity• Know what reports to request
of IS staff• You may request a read only
account
Advanced proficiency• IS Staff – Fully trained in
AUXDATA
Unique
Login
AUXDATA
http://auxdata.uscg.gov
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Member proficiency• None required
Leader (elected/staff) proficiency• None required
Advanced proficiency• PE officer/Instructors
– list classes
National PE Database
http://wow.uscgaux.info/WOW_signin.php?pe=TRUE
MZLogin
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Member proficiency• None required
Leader (elected/staff) proficiency• Leaders promote skill entry via
online 7028• Useful at the District level
Advanced proficiency• ASC/AUC – able to use at
request of the gold side• ASC/AUC – work to provide
access to AUXLO
MZLogin
Skills Bank Dashboard
http://auxofficer.cgaux.org/skills_bank
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Member proficiency• None required
Leader (elected/staff) proficiency• Ability to post to your WOW
site area
Advanced proficiency• CS Staff – Ability to setup and
manage a WOW site• CS Staff – Ability to meet web
policy and maintain approval of unit site
WOW: Pushbutton Websites
MZLogin http://wow.uscgaux.info
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“Informal” toolkitcollaboration
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Member proficiency• Unique email account for
every member (no shared accounts)
• Care in use of Aux signature• Responsible use of email with
shipmates & others (Core Values)
Leader (elected/staff) proficiency• Additional care in use of Aux
signature• Understanding how to
contribute value in email chains
Advanced proficiency• None additional
Our personal email accounts
Member
Proficiency
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Our personal email accounts & D13 aliases
D13 Aliases: Every D13 district staff officer has an alias in the form of [email protected]. We swap the targets when offices change. This gives folks an easy to remember address for each officer.
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Member proficiency• None required
Leader (elected/staff) proficiency• Understand the benefits of
document collaboration• Google Drive (was Docs) for
District
Advanced proficiency (examples)• Use of collaboration for
scheduling• Use of collaboration for PB
Recommendation: Document collaboration
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Demo: Google DriveSchedule an event
Work on a document
NewSharingRevision historyReal time collaboration
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Document Storage: District level > District site
Member proficiency• Awareness
Leader (elected/staff) proficiency• District: Manage your
documents/content
Advanced proficiency (examples)• As above
Member
Proficiency
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Google Calendar
Member proficiency• Awareness
Leader (elected/staff) proficiency• Manage calendars
Advanced proficiency (examples)• As above
Member
Proficiency
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Member proficiency• None required
Leader (elected/staff) proficiency• Find a service and try it
Advanced proficiency• …
Recommendation: Online conferencing
Keep itsimple…
Free audio conferencing
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The future
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MZLogin
Growth of the Auxiliary IT Architecture• Member zone login• More mission reporting “forms” online• Direct entry – IS officers check rather
than enter data into AUXDATA
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Simplicity of use• One National website logically
organized• National documents organized and
maintained for currency• More interactive and video based
training• Clearer member communications
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Continued consumerization of IT• More members with advanced plug-
and-play devices• Real video “presence”• More mobile applications
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Participation resultsThe following slides detail the feedback from the assessment at our Feb 2013
District 13 Meeting
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AuxDirectory/AuxOfficer
Online 7028
Online 7029
Auxiliary Order Management
Auxiliary Online Classroom
Auxiliary National Testing Center
Auxiliary Learning Management System
Everbridge
15
23
6
13
27
14
24
8
13
6
13
5
6
23
4
12
10
4
13
2
4
7
2
1
2
5
4
7
2
15
4
4
10
16
0%
20%
40%
60%
80%
100%
February 2013 District meeting session survey results:Tell us the percentage of your membership currently meeting the member proficiency level, as described in the presentation, for each of the following:
Please note, this is an informal survey of a small audience. Results should be considered as directional only.
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February 2013 District meeting session survey results:Tell us if you feel proficient to the elected/staff leadership level, as described in the presentation.
AuxDirectory/AuxOfficer
Online 7028
Online 7029
Auxiliary Order Management
Auxiliary Online Classroom
Auxiliary National Testing Center
Auxiliary Learning Management System
Everbridge
AuxDATA
AuxINFO
WOW
23%
21%
8%
24%
46%
36%
49%
39%
40%
38%
42%
73%
49%
88%
11%
29%
52%
24%
14%
48%
56%
6%
31%
5%
65%
24%
12%
27%
47%
13%
5%
53%
No
Somewhat
Yes
Please note, this is an informal survey of a small audience. Results should be considered as directional only.
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Priority: 1 or 2
Priority: 3 or 4
Priority: 5-11
AuxDirectory/AuxOfficer 14 3 2Online 7028 4 4 11Online 7029 13 0 5
Auxiliary Order Management 2 5 10Auxiliary Online Classroom 2 6 10
Auxiliary National Testing Center 4 6 8Auxiliary Learning Management System 2 5 9
Everbridge 0 2 12AuxDATA 1 4 9AuxINFO 0 2 10
WOW 0 1 12
February 2013 District meeting session survey results:Training priority ranking (count of rankings)
Please note, this is an informal survey of a small audience. Results should be considered as directional only.