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Susan Reid

building technologist1900 Tranquille Road - Apt. 12 Kamloops, B.C., Canada V2B 7V1

website: pnbprojects.netemail: pnb12@shaw.caPhone: 250-320-2693 fax: 250-376-8995

ObjectiveTo obtain a position in Building Services technology and management.

Key Skills Building Services and Construction-design & drawings for electrical and lighting, plumbing and HVAC, residential and

commercial architectural

-construction materials and applications experience

-construction estimating experience

Technical Communication

-experienced with verbally conveying technical information to non-technical users-have produced technical reports and manuals for varying purposes and recipients

-maintained accurate records for data, trending, troubleshooting purposes

Computer Literacy

-experienced with Revit, AutoCAD, AutoCAD Architectural, Civil 3D

-Microsoft Word/Office Suite 2010 and previous, Sketchup

-Windows, Mac, Linux(Ubuntu) and proprietary software, internet applications

Customer Service

-problem solving skills providing resolution to customer issues within established frameworks

-professional judgement to balance customer needs with client requirements

-interpersonal communication experience facilitating compromise and problem resolution

Project Management

-currently managing research project in materials testing for building construction

-familiar with documentation relating to construction management

-developed and implemented inventory/planning systems, increasing sales & profit

-coordinated project teams for several building technology assignments

Building Code and Quality Assurance

-in-depth study of the BC Building Code 2006, esp. parts 9,3,4,7

-experience with preparing code reviews for varying clients

-commitment to diligence, accuracy, and practical interpretation of code intent

Member ofAssociation

- Applied Science Technologists and Technicians of BC 2011-2012- Architectural Institute of British Columbia 2011-2012

- Illuminating Engineering Society 2011-2012

-Building Code Officials of British Columbia 2012-2013

Design andCommunity

Projects

-City of Hope, BC, Chamber of Commerce 2012

CNR heritage site redevelopment presentation

-Detroit: By Design (urban development symposium) 2011

presentation entrantshown at Detroit, MI library

-Tesseract Competitions: Let it Snow 2011

design contest entrant/portable winter shelter for Scotland homeless

-Pulse Innovative Design 2010

design contest entrant: furniture design

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Education Thompson Rivers University 2010-2013

Architectural and Engineering Technology

Thompson Rivers University 1995

HVAC and Electrical Design

Kwantlen Polytechnic University 1993-1994

Architectural Design and Drafting

Other

TrainingWorkplace Hazardous Materials Information System(WHMIS) 2011

Lock Out/Tag Out (LOTO) 2011

Underground mine orientationand safety 2011

References Dan Condon, MAIBC (Architect) 250-314-7100

Kim Balas, supervisor at Convergys Canada Ltd 778-471-2718

Bruce Unwin, supervisor, Newgold/New Afton site mine 250-377-2813

Walter Prescott, A.Sc.T. Dipl.Bldg. Tech. (BCIT)-technical design 250-371-5749

ProfessionalExperience

Construction Materials Research May - Sep 2012

Contact Person: Research supervisor Mindy Marshall 250-371-5934

Position: Principal researcher and project manager

Responsibilities

-research on wood-based wall assemblies and resistance to mould-growth in high

humidity

-coordinated design and construction of experimental building at TRU for testing

-organized material donations from construction industry and coordinated volunteer

efforts

-maintaining data reports for research, and progress reports to sponsors and advisers

Accomplishments

-project has merited considerable support from the Canadian Wood Council,

FPInnovations, and several BC and Alberta construction product companies

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New Gold, New Afton mine May - Sep 2011

Contact Person: Bruce Unwin, supervisor, Newgold/New Afton site mine 250-377-2813

Position: Summer Student- Dispatch

Responsibilities

-provided support to the Mine Operations team at New Afton by radio dispatch to meetventilation requirements

-maintained emissions records

Accomplishments

-completed industrial hazards and mine safety training

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Convergys Canada Ltd 2004 - 2010

Contact Person: centre is closed

Position: Technical Support Agent

Responsibilities

-assisted non-technical customers with troubleshooting computer, related hardware issues

-maintained accurate records and supported client goals

Accomplishments

-achieved Power of One Champion each year and top level of customer service awards

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Bailey's Neighbourhood Pub 2000 - 2004

Contact Person: new ownership, kitchen closed

Position: Kitchen Manager

Responsibilities

-responsible for all aspects of kitchen management

Accomplishments

-improved cost/profit ratio annually

-implemented new inventory system leading to improved cost control