2012 Conference Program14228BCA-C630...2012 MinnCAP Conference September 19-21, 2012 Mayo Civic...

StrategiesStrategiesStrategies forfor

SustainabilitySustainabilitySustainability

Promise of Community Action Community Action changes people’s lives, embodies the spirit of hope, improves communities,

and makes America a better place to live. We care about the entire community, and we are dedicated to helping people help themselves and each other.

2012 MinnCAP Conference September 19-21, 2012

Mayo Civic Center in Rochester, MN

MA

YO

CIV

IC C

EN

TE

R

FLO

OR

PL

AN

2012 MinnCAP Conference September 19-21, 2012 Mayo Civic Center in Rochester

Welcome Letter 2

Keynote Speakers 3

Special Announcements 4

At-A-Glance Schedules 5-7

Session Descriptions 8-13

Conference Sponsors, Committee Members & Conference Volunteers

14

MinnCAP Board of Directors & MN Community Action Network Map

15

TABLE OF CONTENTS

Photo Disclaimer: Attendees at the 2012 MinnCAP Conference do hereby grant permission for MinnCAP event planners to use any photos taken during the event that con-tain their likeness in any respectable manner without compensation. This includes, but is not limited to, the use of these photos in print or electronic promotional material and/or on MinnCAP’s website or conference website.

Please keep your name badge visible. It is your meal ticket for ALL of the meals during the conference.

MINNESOTA

Free Wireless is available at Mayo Civic Center. Network Name: MCC_Public_WiFi, *No password needed

Welcome Letter

Strategies for Sustainability - page 2

Jeannie Chaffin, Director of the Office of Community Services Jeannie Chaffin serves as the Director of the Office of Community Services, within the Administration for Children and Families (ACF), at the U.S. De-partment of Health and Human Services.

Ms. Chaffin brings local, state and national level experience in anti-poverty efforts to her appointment at ACF. Prior to joining ACF, Ms. Chaffin served as the Community Services Block Grant (CSBG) Senior Program and Policy Specialist at the National Association for State Community Services Pro-grams where her responsibilities included policy development and technical assistance to State CSBG Administrators. Ms. Chaffin also coordinated with existing partners and created new relationships with key national organizations, members of Congress, and the Administration that furthered the purposes of CSBG at the state and local levels.

Ms. Chaffin has worked in the CSBG Network for over twenty years, at both a State CSBG office and a local Community Action Agency. As Missouri’s State CSBG and Low Income Home Energy Assistance Program manager, Ms. Chaffin was responsible for contract management, monitoring, Federal and State reporting, in-cluding Results Oriented Management and Accountability, budget development, training, and creating new initiatives and approaches to reduce poverty. Ms. Chaffin is a gradu-ate of Drury University with a Bachelor’s of Science in Sociology and a Certified Community Action Professional.

Mark Ritchie, Minnesota Secretary of State Minnesota Secretary of State Mark Ritchie partners with township, city, and county officials to organize elections on behalf of Minnesota’s 3.7 million eligible voters. Ritchie also oversees a wide range of services for Minnesota businesses provided by the Office of Secretary of State, including the archiv-ing of official documents. He is also responsible for administering Safe at Home, Minnesota’s address confidentiality program.

Secretary Ritchie serves on the State Executive Council, the State Board of Investment, the Twin Cities Army Community Advisory Board and on the Board of the Minnesota Historical Society. He served as president of the National Association of Secretaries of State during 2011 and has been a member of the NASS executive board since 2010. He was recently appointed by Governor Dayton to co-chair the Civil War Commemoration Task Force.

Secretary Ritchie has been a faculty member for election law seminars conducted by the Minnesota Institute for Legal Education, the Minnesota and Hen-nepin County Bar Associations, the University of Minnesota and William and Mary Law School.

The 2011 Dwight David Eisenhower Excellence in Public Service Award was presented to Secretary Ritchie. This award recognizes the promotion of peace through mutual respect, understanding, and cooperation; one individual at a time, one community at a time. Secretary of State Mark Ritchie received the 2011 Distinguished Public Leadership Award from Toward Zero Deaths for his leadership in helping to motivate law enforcement officers, legislators and the public to continue to fight against drunk driving.

Jermaine M. Davis, Seminars & Workshops, Inc. Jermaine M. Davis is the son of Carolyn “Charmaine” Davis, single mother of four children. He grew up on the west side of Chicago in the Henry Horner’s housing projects. After the unfortunate loss of six family members to violent deaths, Jermaine began studying motivational principles and success strategies and enrolled at Elmhurst College to change the direction of his life.

Jermaine completed college, earning a BA in Speech Communication and continued his education to complete a MA in Speech Communication and a second Masters in Education. He began his career in corporate America as a snack food sales rep. After holding several corporate positions, he decided to honor his vocation and follow his passion of teaching individuals to communicate appropriately, competently and effectively: Jermaine became a college professor of Communication Studies.

Jermaine has been actively teaching college adults for more than 15 years, during which he received the prestigious student-nominated College Instructor of the Year Award. He has authored and co-authored 10 books in the areas of academic success, diversity, motivation, inspiration, leadership, and women’s leader-ship. Jermaine is CEO, founder and co-founder of two companies: Seminars & Workshops, Inc. and The Stand Out Leadership Company. He is currently a professor of Communication Studies at Century College and is a Doctoral Candidate studying and researching in the area of Organizational Leadership. Jer-maine is also a documentary film maker and is currently working on the release of his debut documentary Breaking the Cycle.

Keynote Speakers


Housing Neighborhood Walking Tour Thursday, September 20 2:45 pm - 5:00 pm Tour leaves from Mayo Civic Center’s West Patio Entrance.

Program Directors’ Luncheon 11:45 a.m. on Thursday, September 20, 2012

Mayo Civic Center’s Grand Ballroom

MinnCAP and MN DHS/OEO are hosting a Program Directors luncheon. There will be a number of reserved tables for Program

Directors that are interested. Any agency Program Director is invited. This forum will be geared to those Directors overseeing programs that focus on emergency or family services, senior programs, housing or self-sufficiency

programs, and anyone else that may be interested.

MinnCAP Awards Dinner 6:00 p.m. on Wednesday, September 19, 2012

Rochester Art Center

The MinnCAP Awards Dinner will be held at 6:00 p.m. on Wednesday, September 19. In addition to a full dinner buffet, in honor of the award honorees, you will also get

a chance to visit the gallery from 4:30 p.m. to 8:30 p.m. (gallery closed during the Awards Dinner).

MINNESOTA

Special Announcements:


At-A-Glance Schedule


Wednesday, September 19 Rooms: Legion Suite A

Floor 1 Legion Suite B

Floor 1 McDonnell Suite A

Floor 1 McDonnell Suite B

Floor 1 Elliot Suite A

Floor 2 Elliot Suite B

Floor 2 Mayo Suite A

Floor 2 Mayo Suite B

Floor 2

Board Governance & Leadership Technology HR & Staff

Development Fiscal & Agency Operations

Financial Fitness & Asset

Development


Development EA / Wx Child and Family

Education

8:00 ‐ 4:00 Registration (8:00 ‐ 4:00) & Refreshment Break (8:30 ‐ 11:30) Grand Ballroom

10:30 ‐ 11:45 Welcome and General Session—Presentation Hall Welcome: Senator David H. Senjem, District 29

Keynote: Jeannie Chaffin, Director of OCS

12:00 ‐ 1:00 Lunch Buffet Grand Ballroom

Session 1 1:15 ‐ 2:30

Poverty 101: The Trends

Devon Meade Greater Twin

Cities United Way

Coordinated Entry

Roland Gillis Adsystech

Collateral Consequences, Sanctions, and

Potential Remedies to Criminal Records

Part 1

Emily Baxter Council on Crime and

Justice

Telling Our Story

Jovita Tolbert NASCSP

Budgeting with Beginners 1 on 1

Jill Fyre (WCMCA), Amanda Parteka (Mahube‐OTWA), Amy Baker (Lakes and Prairies), & Joan Karrow (ACCAP)

Developing Financial

Capability: What we know

Catherine Solheim

University of MN

Steps Towards Affordable

Energy Payments Program (STAEP)

Shannon Bodke CA of Mpls

Emergency Solutions Grant

(ESG) Program: an Overview of the Regulations and State Program Implementation

Pat Leary DHS OEO

2:30 ‐ 2:45 Afternoon Break Grand Ballroom

Session 2 2:45 ‐ 4:00

Dealing with the Challenges of

Agency Transition

Leah Pigatti Mahube‐OTWA

Social Networking Technologies:

Collaboration for Better Outcomes


Collateral Consequences, Sanctions, and

Potential Remedies to Criminal Records

Part 2

Emily Baxter Council on Crime and

Justice

History of Community Action and CSBG: An

Overview

Jovita Tolbert NASCSP

MN Department of Commerce

Financial Literacy Initiatives

Anne O'Connor

& Ben Hill MN Department of

Commerce

Get Certified as a Financial Educator

Catherine Solheim (University of MN) & Mary Jo Katras (U of M Extension)

Tax and Other Regulatory

Considerations of Revenue Enhancement through Fee for Service Programs

Rich Ruvelson

Wipfli

Diversifying Your Revenue Streams:

Building a Development

Program

Kimberly Snyder Excelsior Bay Group LLC

5:30 ‐ 8:00 Awards Dinner (Rochester Art Center) Full Dinner Buffet



Thursday, September 20

Rooms: Legion Suite A Floor 1

Legion Suite B Floor 1

McDonnell Suite A Floor 1

McDonnell Suite B Floor 1

Elliot Suite A Floor 2

Elliot Suite B Floor 2

Mayo Suite A Floor 2

Mayo Suite B Floor 2




Development



Education

8:00 ‐ 4:00 Registration (8:00 ‐ 4:00) ‐ Presentation Lobby Continental Breakfast (7:30 ‐ 8:30) ‐ Grand Ballroom

8:30 ‐ 10:00

Legislative General Session ‐ Presentation Hall Keynote Speaker: Mark Ritchie, Secretary of State

Tales from the Frontier: An Eyewitness to the Early Years of Community Action in MN ‐ Gene Flaten, Consultant in Community Organization Federal Legislative Updates ‐ What’s the latest from D.C. on our programs and federal budgeting?

10:00 ‐ 10:15 Mid Morning Break—Grand Ballroom

10:15 ‐ 11:45 Legislative General Session (Continued)

State Legislative Topics: Tips, Tricks and News for Upcoming Legislative Seasons. You’ll leave this session inspired, informed and with a ToDo list.

11:45 ‐ 1:00 Lunch Buffet— Grand Ballroom

Session 3 1:15 ‐ 2:30

Leadership Academy

WCMCA

Mahube‐OTWA Lakes & Prairies

Implementing Visions in your

Agency

Mike Ysker ACCAP

Change & Transition Leadership

Seth Finestack

Wipfli

2012 Voter Engagement

Opportunities at CAP Agencies

Jeff Narabrook

MCN

Get SETT (Sustainable Employment

through Training and Trade)

Beth Peterson, Kyle Erickson & John

Pettinari AEOA

Creating Cultural Competence

Andre Koen AM Horizons Training Group

Leveraging non‐DOE Funding

Todd Mandel Coulee CAP

Cooking Smart with SNAP‐ed

Jill Fyre WCMCA

& Ross Safford & Ryan Johnson

U of M Extension

2:30 ‐ 2:45 Afternoon Break—Grand Ballroom

Session 4 2:45 ‐ 4:00

Community Action Board Basics

Joelle Hoeft DHS OEO

Business Intelligence:

Analysis for Data Outcomes


Tomorrow's Leaders: Leadership

Development and Succession Planning

Seth Finestack

Wipfli

Everything you needed to learn,

was not in Kindergarten ‐ they

forgot ROMA!

Francie Mathes DHS OEO

AARP Services to Minnesota Seniors

Amy McDonough

AARP MN

Poverty to Palaces

Andre Koen AM Horizons Training Group

Implementation of ASHRAE 62.2: Weatherization

Program Management Im‐plementations

Martha Benewicz

Consultant

Neighborhood Scale: Approaches

to Revitalization through Community

Engagement Walking Tour (2:45 ‐ 5 PM)

Jenny Larson

3Rivers

Dinner on your own

BP BP



Friday, September 21

Rooms: Legion Suite A Floor 1

Legion Suite B Floor 1

McDonnell Suite A Floor 1

McDonnell Suite B Floor 1

Elliot Suite A Floor 2

Elliot Suite B Floor 2

Mayo Suite A Floor 2

Mayo Suite B Floor 2




Development



Education

7:30 ‐ 11:30 Registration (7:30 ‐ 11:30) ‐ Presentation Lobby Continental Breakfast (7:30 ‐ 8:30) ‐ Grand Ballroom

Session 5 8:30 ‐9:45

There is Logic in Planning: ROMA II

Francie Mathes

DHS OEO

Doing More with Less: The Technology Advantage


Batter Up! Developing Your Leadership Bench

Lil Dupree

Community Action Partnership

Community‐Based Host Home Models

Rocki Simões, Jenny

Lock, & Deena McKinney Avenues for

Homeless Youth

Banking the

Unbanked

Brenda Maaninga Lakes & Prairies

Improving Employment

Outcomes through Coaching and

Transitional Jobs

Michael Latch CA Duluth

Excel for Weatherization and Energy Assistance Program Managers

Linda Muchow Alexandria Technical &

Community College

Aggressive SNAP Outreach

Jill Fyre & Kate

Ouverson WCMCA

9:45 ‐ 10:00 Mid Morning Break Grand Ballroom

Session 6 10:00 ‐ 11:15

Financial Opportunity Center: A

Framework for an Organizational Change that

improves Partici‐pant Outcomes

Kate Wigren & Angie Miller CA Duluth

403(b) and 401(k) Fee Disclosure – What does it all

mean?

Troy Johnson Mutual of America

Dude, Where's the Meeting?

Maximizing the Multi‐Generational

Workplace

Lil Dupree Community Action

Partnership

Building on Relationships to Build Success

Brian J. Kao

AccountAbility Minnesota

And is there anything else I can help you with today? ‐ Panel

Jill Fyre & Mandy Braaton (WCMCA), & Amanda Parteka (Mahube‐OTWA)

What Does Money Mean to YOU? Learning Circle

Demo

Jan Backlin (ACCAP) &

Kate Ouverson (WCMCA)

Energy Assistance Program

Improvements Using Technology

Catherine Fair, Kevin Adams (CAPRW) &

Mary Heilman (AEOA)

Creating a Welcoming Program for Lesbian, Gay, Bisexual and Transgender

People

Beth Holger‐Ambrose

DHS OEO

11:30 ‐ 12:30 Closing Luncheon ‐ Grand Ballroom Keynote Speaker: Jermaine M. Davis, Seminars & Workshops Inc.

PP

PP BP

Best Practice Winners of the 2011-12 Best Practices & Promising Practices Awards

Promising Practice

Poverty 101: The Trends Devon Meade, Greater Twin Cities United Way Brian Paulson, Greater Twin Cities United Way This presentation is meant to provide a basic level of information on poverty. We will review demographic trends of who is in poverty in Minnesota and how that compares with the U.S. There will be a focus on racial disparities and long term trends. Also covered will be an exploration of poverty dynamics to understand the rate at which people are moving into and out of poverty and the life events triggering these shifts. Coordinated Entry Roland Gillis, Adsystech Coordinated assessment, also known as coordinated entry, paves the way for more efficient delivery of services by: Helping people move through the system faster, by reducing the amount of time spent moving from program to program before finding the right match; Reducing new entries by consistently offering prevention and diversion resources upfront, reducing the number of people entering the system unnecessarily; and Improving data collection and quality and providing accurate information on what kind of assistance consumers need. The session will discuss this new federal/private funded initiative and its impact on the future of service delivery. Collateral Consequences, Sanctions, and Potential Remedies to Criminal Records Part 1 Emily Baxter, Council on Crime and Justice One in four Minnesotans has a criminal record, while more than 90% of employers are conducting criminal background checks. To better understand how your client's criminal record may impact future employment or licensing opportunities, and to learn how to help your client advocate for himself in spite of the record, attend this presentation. Telling Our Story Jovita Tolbert, National Alliance for Sustainable Communities We know that CSBG and Community Action are successful and vital to improving the lives of low-income families and communities. However, this doesn’t matter if we aren’t able to effectively communicate it. In this session NASC will present proven messaging techniques and showcase successful examples from Community Action. Participants will also learn to use your data to demystify CSBG and inform various constituencies on its purpose and success. Participants will leave with ideas and templates to use for CSBG education efforts, including those involving social media

Budgeting with Beginners 1 on 1 Jill Fyre, West Central MCommunities Action, Inc Amanda Parteka, Mahube Community Council Case managers share their greatest tools, tips and talking points in helping a household learn how to establish and maintain their household budget. Participation welcomed! Developing Financial Capability: What we know Catherine Solheim, University of Minnesota Effectively managing financial resources in today’s complex world is not easy. It takes knowledge, skills, and discipline to stay on course and achieve economic stability and long-term security. How do people develop the requisite financial capabilities? What, when, where, and from whom is that education most effective? Explore what we know from research about what works in financial education. Consider what is known about the roles of parents, schools, workplaces, and community agencies in developing financial capabilities. Learn about current financial capability efforts at local, state, and national levels.Come to learn, to share your knowledge and insights, and to get re-energized as we work together to move this important agenda forward. Steps Towards Affordable Energy Payments Program (STAEP) Shannon Bodke, Community Action of Minneapolis Presenter will speak about how the Steps Towards Affordable Energy Payments (STAEP) came to fruition and how it has been implemented in the Energy Assistance department at Community Action of Minneapolis. Presenter will speak about components of the program such as identifying customers, partnerships with the power companies, and incentives for customers. Speaker will address the educational workshops that customers attend in which they gain financial management skills, home energy conservation skills, and the awareness of reading bills and advocating for themselves. Emergency Solutions Grant (ESG) Program: an Overview of the Regulations and State Program Implementation Pat Leary, MN DHS/Office of Economic Opportunity Francie Mathes, MN DHS/Office of Economic Opportunity Isaac Wengerd, MN DHS/Office of Economic Opportunity Beth Holger-Ambrose, MN DHS/Office of Economic Opportunity This workshop will provide an overview of the new Federal Emergency Solutions (ESG) program regulations (this program was formerly called the Emergency Shelter Grant Program-ESGP) as well as the plan for state-wide implementation.

Wednesday, September 19 (1:15—2:30 pm)

LEGION SUITE A

LEGION SUITE B

MCDONNELL SUITE A

MCDONNELL SUITE B

ELLIOT SUITE A

ELLIOT SUITE B


MAYO SUITE A

MAYO SUITE B

Dealing with the Challenges of Agency Transition Leah Pigatti, Mahube-Otwa Community Action Partnership Davis Leino-Mills, Otter Tail-Wadena CA This presentation will discuss issues related to sharing, consolidating, transition and merger of community action agencies. Special focus will be placed on board involvement, legal advice, staffing, presence in communities, contract transition and funding. Practical information will be provided for agency administrators and board members who are considering this type of transition Social Networking Technologies: Collaboration for Better Outcomes Roland Gillis, Adsystech Organizations that are using social networking technologies to assist in guiding their service delivery coordination activities will be far more successful than those that are operating blindly. In fact, social media analytics helps move your service efforts from strictly activity delivery to a strategy for achieving outcomes. The session goal is to explore how social networking technologies can be used to substantially improve the collaboration between all stakeholders involved in influencing family outcomes. Collateral Consequences, Sanctions, and Potential Remedies to Criminal Records Part 2 Emily Baxter, Council on Crime and Justice One in four Minnesotans has a criminal record, while more than 90% of employers are conducting criminal background checks. To better understand how your client's criminal record may impact future employment or licensing opportunities, and to learn how to help your client advocate for himself in spite of the record, attend this presentation. History of Community Action and CSBG: An Overview Jovita Tolbert, National Alliance for Sustainable Communities (NASC) This session will provide participants with an overview of the War on Poverty and Community Action. In particular, this session will provide participants with information pertaining to the Community Opportunities, Accountability, Training and Educational Services (COATES) Act, which outlines the CSBG Assurances, community needs assessment requirement, reporting requirements, and monitoring requirements.

Minnesota Department of Commerce Financial Literacy Initiatives Anne O'Connor, MNDepartment of Commerce Benjamin Hill, MN Department of Commerce This session will provide information to agencies and staff about the new, strong focus that the Department has given to the area of increasing financial literacy skills for all Minnesotans, including an update on the Interagency Work Group on Financial Literacy, and presenters will seek input from workshop participants about ideas for how to partner with current efforts and plan for next steps in this focus area. In addition, Presenters will provide an overview of the tools, resources, and outreach available through the MN Department of Commerce. Get Certified as a Financial Educator Catherine Solheim, University of Minnesota Mary Jo Katras, University of Minnesota Extension This session will provide an overview of the 12-module online Financial Educator Certificate program. Participants will be introduced to the program, how it was created and how it fits into the overall financial fitness initiative in Minnesota, preview the modules, learn how to enroll, and engage in a case study exercise to demonstrate one of the learning experiences. Tax and Other Regulatory Considerations Of Revenue Enhancement Through Fee For Service Programs Richard Ruvelson, Wipfli CPAs and Consultants We will discuss the use of granted assets and assets purchased with governmental funds, issues associated with the type of entity and tax considerations, including the conduit rule, fair market value, joint venture concerns and the unrelated business income tax (UBIT), upon which we will focus. UBIT is a tax at corporate income tax rates on income unrelated to your organization's tax-exempt purposes, that is earned in a regularly carried on trade or business. Even, if separate entities are used to minimize UBIT, there are traps for the unwary. This session will help you steer clear of those traps and help you navigate toward new revenues. Diversifying Your Revenue Streams: Building a Development Program Kimberly Snyder, Excelsior Bay Group LLC As government funding declines, many organizations are turning to charitable fundraising as a way to sustain operations and support growth and innovation. Many, however, lack professional fundraising staff, the time, resources or networks to succeed. This workshop will cover the basics of fundraising including a) an explanation of the donor pipeline, b) how to begin engaging donors, and c) the fundraising strategies with the greatest return on investment.

Wednesday, September 19 (2:45—4:00 pm)

LEGION SUITE A

LEGION SUITE B

MCDONNELL SUITE A


MCDONNELL SUITE B

ELLIOT SUITE A

ELLIOT SUITE B

MAYO SUITE A

MAYO SUITE B

Leadership Academy Cindy Bigger, Bigger Associates Wendy Merrick, Mahube-Otwa Community Action Partnership Leah Pigatti, Mahube-Otwa Community Action Partnership The Leadership Academy was given a 2011 Best Practice Award for innovative and engaging strategies implemented to recruit and involve low income participants to develop and excel in community leadership roles. Participants were exposed to issues and concerns that, through self reflection and guided discussion, helped to develop personal and professional leadership qualities. Implementing Visions in your Agency Michael Ysker, Anoka County Community Action Program A roundtable discussion on how Anoka County Community Action Program implemented Visions throughout their agency and some of the procedures, trick and tips that went along with a successful implementation process. This fun interactive look at nutrition will help you think about food in a new way. The University of Minnesota Extension has provided learner driven interactive classes about food to low income audiences for 30 years! Come learn new ways to prepare old recipes and new recipes you can enjoy. Lots of tasting and fun! Change and Transition Leadership Seth Finestack, Wipfli CPAs and Consultants Eileen Wallace, Wipfli CPAs and Consultants Why is change so difficult, even in the best of times? The most seasoned managers still cringe when it comes time to implement change in their organizations. Join Wipfli in exploring the fundamental ways we as people, groups, and organizations best deal with change. Learn how to overlay a “transition curve” on any major or minor change in your agency. Learn how to proactively and intentionally address people’s anxiety and fear and how to lead your agency or program through uncertainty to new beginnings. This session combines theory with practical tools and steps for shifting your culture to change readiness. 2012 Voter Engagement Opportunities at CAP Agencies Jeff Narabrook, Minnesota Council of Nonprofits Community Action Agencies can play an important role in nonpartisan voter engagement. Learn the basics and hear about what some Minnesota CAP agencies have been doing this year to prepare and encourage their participants to vote. We'll also cover rules around ballot measure advocacy, including the voter photo ID amendment, which may be new territory even for those with experience in voter engagement.

Get SETT (Sustainable Employment through Training and Trade) Beth Peterson, Arrowhead Economic Opportunity Agency John Pettinari, Arrowhead Economic Opportunity Agency Kyle Erickson, Arrowhead Economic Opportunity Agency With ever increasing unemployment at all socio-economic levels, the need for post-high-school training for a livable-wage job is extremely high. Without a higher skill level workers are often limited in advancement and higher wage opportunities. The Arrowhead Economic Opportunity Agency (AEOA) and Mesabi Range and Hibbing Community Colleges collaborated on the Sustainable Employment through Training and Trade (SETT) model to connect low-income participants with access to training and paid internship opportunities to meet the needs of the area’s labor market. Its implementation is a collaborative consisting of AEOA, Mesabi Range College, Hibbing Community College, The Blue/Green Alliance, and area employers. Creating: Cultural Competence Andre Koen, AM Horizons Training Group Often folks talk about how to create cultural competence or how to reach affirmative acting goals, but often don't talk about the culture of the organization. Anoka County, Minnesota has implemented the cultural competence model and has found great improvement in how its staff has changed its thoughts about diversity and diversity training. This workshop closes that gap. Leveraging non-DOE Funding Todd Mandel, CouleeCAP Couleecap Weatherization leverages non-DOE funding to broaden the funding the client base of clients served through the program. Utilizing non-DOE funding, Coulee CAP has been abe to provide an array of financial options to all income levels. Cooking Smart with SNAP-ed Ross Safford, University of Minnesota Extension Ryan Johnson, University of Minnesota Extension The University of Minnesota Extension Simply Good Eating Program draws on evidence-based strategies and best practices to promote healthy lifestyles for people with limited incomes. Come learn how you can bring this resource to your agency. Learn how West Central Community Action created a new and exciting program for SNAP outreach utilizing Simply Good Eating.

Thursday, September 20 (1:15—2:30 pm)


ELLIOT SUITE A

ELLIOT SUITE B

MAYO SUITE A

MAYO SUITE B

LEGION SUITE A

LEGION SUITE B

MCDONNELL SUITE A

MCDONNELL SUITE B

Community Action Board Basics Joelle Hoeft, MN DHS/Office of Economic Opportunity Connie Greer, MN DHS/Office of Economic Opportunity Nonprofit boards of directors are expected to set “the tone at the top.” Find out what this means in practice for CAA boards. This interactive workshop will cover: CAA board structure; legal duties and responsibilities of CAA board members; respective roles of CAA executive directors and board members; and other information every board member should know. Participants will review a board training CD and manual. Business Intelligence: Analysis for Data Outcomes Roland Gillis, Adsystech A comprehensive intake and assessment of customer needs, services and resulting outcomes is a fundamental component of each agency’s accountability to their funder. This session will describe best practices for managing customer progress across all critical domains to a defined measure of success and sharing results through a proven outcome-reporting framework. Key areas of discussion: Measure relevant achievements within programs using standard scales Track history and trends of client achievement with associated costs Measure agency effectiveness in delivering results Measure funder dollars related to customer gains and services provided. Tomorrow's Leaders: Leadership Development and Succession Planning Seth Finestack, Wipfli CPAs and Consultants How are you developing new leaders for tomorrow? As a leader of today, please join Wipfli in learning the “why” and “how” of developing tomorrow’s leaders. Learn how to develop your own leadership skills and empower others to be leaders and how leadership development is a direct lead-in to succession and sustainability planning. This session combines theory with practical tools and resources to help you develop tomorrow’s CAA leaders today. Everything you needed to learn, was not in Kindergarten - they forgot ROMA! Francie Mathes, MN DHS/Office of Economic Opportunity Results Oriented Management and Accountability (ROMA) is the federally mandated system of management and reporting that Community Action Agencies use to plan, provide and account for services provided in their community. Everyone one in the agency; board of directors, managers, and staff, should be familiar with ROMA and what it requires of each of us. It is required that Boards and staff are trained annually in ROMA and have it integrated into the operations of the agency. This training will provide an overview of what ROMA is and how it should be used in your agency. Yes, we know it sounds boring and dry, but we promise to make it entertaining and enjoyable!

AARP Services to Minnesota Seniors Amy McDonough, AARP Minnesota This workshop will provide information on how AARP can partners with Community Action Agencies to help seniors navigate Social Security, Medicare, consumer protection concerns, heating and SNAP benefits. AARP volunteers throughout the state help seniors spot frauds and scams through the "fraud fighter" program. AARP also reaches out to seniors about eligibility for SNAP and heating assistance and would like to partner with Community Action Agencies on how to urge eligible seniors to apply. Poverty to Palaces Andre Koen, AM Horizons Training Group Identify and discuss the old definition of Poverty vs a new asset based definition understand our socializatin into the Old Paradigms Explore the concepts of white privilege, collusion, internalized oppression, and empowerment to build a New Paradigm for honoring and creating pathway for diversity. Identify ways of taking action against oppression in personal ways as well as within institutions and the community. Implementation od ASHRAE 62.2: Weatherization Program Management Implementations Benewicz Martha, Martha Benewicz Consulting ASHRAE 62.2 is a standard for ventilation in low-rise residential structures. When it comes to weatherization work there are some serious barriers to successfully meeting the 62.2 standard. Those include properly sizing and siting the ventilation systems, the interaction between ventilation and the building's combustion appliances, managing the cost of installations, and working with customers to make sure they don't short circuit your work with wire clippers. The Wisconsin Weatherization Assistance Program implemented the 62.2 standard in 2005 and after thousands of installations there are some good implementation lessons to share. Neighborhood Scale Walking Tour: Approaches to Revitalization through Community Engagement Jenny Larson, Three Rivers Community Action Adam Ferrari, Rochester Area Foundation Chris Flood, Rochester Area Foundation Community leaders from the Rochester Area Foundation will lead participants on a tour of revitalization projects and initiatives in the downtown neighborhoods. Highlights of the tour will include development design influence, blight removal, infill development, urban gardens, green renovation, foreclosure remediation, community design, and pop-up urbanism.

Thursday, September 20 (2:45—4:00 pm)


LEGION SUITE B

LEGION SUITE A

MCDONNELL SUITE A

MCDONNELL SUITE B

ELLIOT SUITE A

ELLIOT SUITE B

MAYO SUITE A

MAYO SUITE B

There is Logic in Planning: ROMA II Francie Mathes, MN DHS/Office of Economic Opportunity This workshop will provide an overview of writing outcomes and indicators. Learn why employing an outcome based system is important in assessing programs and managing organizations. We will create a Logic Model for your program that will be useful for planning and grant writing. Purpose/Learning objectives: To understand outcome language, To develop skills in writing program outcomes, and To develop skills in writing a Logic Model Doing More with Less: The Technology Advantage Roland Gillis, Adsystech The reality is we have to do more with less. More important is the increasing demand of funders to receive quality reporting regarding the impact of their investment on the population served. Using emerging technologies like cloud computing, automated Text/Email messaging, mobile devices and interactive voice response, services organizations are able to deliver the broadest spectrum of human services to their local communities. Consolidation of these technologies into their operations substantially reduces the costs of delivering these services. This session will highlight how the use of these technologies can achieve substantial savings now. Batter Up! Developing Your Leadership Bench Lil Dupree, Community Action Partnership The focus of this session will be on how to develop tomorrow's leaders in your organization while essentially building a future succession plan. Topics will cover how to identify and then train and nurture future leaders who will be the EDs, CFOs, and Program Directors of the future. Participants will develop an understanding of the different generations of workers: their strengths, challenges, and how to challenge them to group into dedicated employees who become tomorrow's leaders Community-Based Host Home Models Raquel (Rocki) Simões, Avenues for Homeless Youth Jenny Lock, Avenues for Homeless Youth Deena McKinney, Avenues for Homeless Youth During this session we will share information about the host home models operated by Avenues for Homeless Youth. The GLBT Host Home Program and the Suburban Host Home Program are effective community-based responses to youth homelessness, where community members share their homes with young people who are experiencing homelessness or who are precariously housed. Please join us for an informal presentation and discussion!

Banking the Unbanked Brenda Maaninga, Lakes and Prairies CAP Panel of Financial Literacy Caseworkers The presentation will begin with a look at the obvious and not so obvious affects of being unbanked or under-banked for today’s consumers. Why a VITA Site can be a good connect for unbanked consumers to get their CFR card and what are the benefits of this debit card long after consumers have received their electronic refund will be discussed. As private tax preparation companies go from RAL to RAC, why is it important to be proactive in this effort. For the unbanked, what’s waiting just around the corner. Improving Employment Outcomes through Coaching and Transitional Jobs Michael Latsch, Seeds of Success-CAD Amanda Peterson, Community Action Duluth Too often, work to help participants seek employment is narrowly focused on specific tasks, like writing resumes and searching job postings. CA Duluth’s employment coaching model puts the employment seeker’s own goals first, and facilitates their finding the best resources to meet those needs. One of the most exciting resources that CA Duluth offers in-house is transitional employment: time limited jobs that combine real work with training. Employment Coach Amanda Peterson and Michael Latsch, manager of one of CA Duluth’s two transitional employment programs will discuss how their work intersects to create opportunities for low-income people to build employment assets. Excel for Weatherization and Energy Assistance Program Managers Linda Muchow, Alexandria Technical & Community College In this session we will be covering tips & tricks in Excel 2010. Aggressive SNAP Outreach Jill Fyre, West Central Minnesota Communities Action, Inc Staff of West Central Minnesota Communities Action will present their methods of aggressive SNAP Outreach that earned them a 2012 MinnCAP Best Practice award.

Friday, September 21 (8:30—9:45 am)


MAYO SUITE B

MAYO SUITE A

ELLIOT SUITE B

LEGION SUITE A

LEGION SUITE B

MCDONNELL SUITE A

MCDONNELL SUITE B

ELLIOT SUITE A

Financial Opportunity: A Framework for an Organizational Change that Improves Participant Outcomes Kate Wigren, Community Action Duluth Miller Angie, Community Action Duluth Community Action Duluth, employing a new philosophy and service delivery model, is ensuring all participants receive coordinated, holistic and comprehensive services - resulting in improved employment and financial outcomes for families. 403(b) and 401(k) Fee Disclosure: What does it all mean? Troy Johnson, Mutual of America - Minneapolis Region The Department of Labor (DOL) has recently issued regulations that aim to make it easier for individuals to understand the services and related costs associated with their workplace retirement plans. This session will discuss how an agency should comply with this DOL rule, as plan fiduciary. Dude, Where's the Meeting? Maximizing the Multi-Generational Workplace Lil Dupree, Community Action Partnership This is the first time in modern history when there have been 4 generations in the workplace at the same time: Traditionalists, Boomers, Gen X and Millennials or Gen @ There are both challenges and opportunities in this dynamic, and this presentation will offer you some practical tips on how to motivate, appreciate and occasionally referee your multi-generational staff! Building on Relationships to Build Success Brian J. Kao, AccountAbility Minnesota Adam Faitek, AccountAbility Minnesota Strong relationships are key to organizational success, whether it’s partnering with businesses, increasing your donor base, or outreaching to new clients. We’ll explore specific examples of relationships at AccountAbility Minnesota and how those relationships led to increased funding, volunteers, and outreach opportunities. And is there anything else I can help you with today? Jill Fyre, West Central Minnesota Communities Action, Inc Mandy Braaten, West Central Minnesota Communities Action, Inc Amanda Parteka, Mahube-Otwa Community Action Partnership We know all about the programs we offer… so why don’t our clients? Serve each household more effectively by integrating existing program services. It can be as simple as an informed referral, or as complex as programs sharing case management services. A panel of case managers and program directors will discuss how to get the most out of program dollars, how to track and report services accurately, and give examples of successful integration.

What Does Money Mean to YOU? Jan Backlin, Anoka County Community Action Program Kate Ouverson, West Central Minnesota Communities Action, Inc Ann McGregor, MN Valley Action Council Adult learners require methods of financial education that do not talk-down to them, since unlike children, they often have many years of life experiences with money. Further, since money issues are often a sensitive area, feelings of inadequacy or failure, shame or defensiveness can arise unless we work to disarm those feelings. The learning circle method taps into attendees’ life experiences by having participants hare stories in a circle exercise used in very session. The exercise starts with the leader and continues around the circle until each person has shared. One of the results of the learning circle concludes that adults find it safer to challenge their old money habits after group reflection. Energy Assistance Program Improvements Using Technology Catherine Fair, CAP of Ramsey and Washington Counties Mary Heilman, Arrowhead Economic Opportunity Agency Two Energy Assistance Service Providers will show how they have each implemented Laserfiche Work Flow to improve their program efficiency and increase customer service. They will give tips on launching a "paperless office" idea to staff and management as well as go through a demonstration of how each agency has developed a customized Work Flow that meets their needs. One -third of the presentation will include information about geomapping, GIS software and how it can be used in outreach and educational efforts. Creating a Welcoming Program for Lesbian, Gay, Bisexual and Transgender People Beth Holger-Ambrose, MN DHS/Office of Economic Opportunity This workshop will go over some of the highlights from the new Dept. of Human Services Best Practices Buide to Working with LGBT Youth & Program Participants. It will also give an overview of how programs can create a safe, respectful and welcoming environment for people that identify as LGBT.

Friday, September 21 (10:00—11:15 am)


MAYO SUITE B

MAYO SUITE A

ELLIOT SUITE B LEGION SUITE A

LEGION SUITE B

MCDONNELL SUITE A

MCDONNELL SUITE B

ELLIOT SUITE A

Committee Members: Ann Macgregor, Minnesota Valley Action Council Bob Benes, Lakes and Pines Community Action Council Catherine Fair, Community Action Partnership of Ramsey and Washington Counties Connie Greer, MN Department of Human Services - Office of Economic Opportunity Dan DuHamel, MN Department of Human Services - Office of Economic Opportunity

Jan Backlin, Anoka County Community Action Programs Karen Moe, Minnesota Community Action Partnership Kate Ouverson, West Central Minnesota Communities Action Kevin Adams, Community Action Partnership of Ramsey and Washington Counties Kim Ellison, Community Action Partnership of Ramsey and Washington Counties Leah Pauletti, Minnesota Community Action Partnership Marilou Cheple, Minnesota Department of Commerce - Weatherization Mary Jo Katras, University of Minnesota Extension Mozell Jefferson, Minnesota Community Action Partnership Pam Johnson, Minnesota Community Action Partnership Susan Tulashie, Minnesota Department of Employment and Economic Development Volunteers: Jeanne Jensen, Registration Volunteer Ken Fredette, Photographer (Lakes and Prairies Community Action Partnership) Jim Glancy, Ticket Seller Volunteer (Arrowhead Economic Opportunity Agency) Steve Nagle, Photographer (West Central Minnesota Communities Action)

A Special Thank You to…


Conference Sponsors:


Minnesota Community Action Partnership Board of Directors: Deb Allison, Bi-County CAP

Joe Ayers, Tri-County Community Action, Inc.

Bob Benes, Lakes & Pines Community Action Council

Carolina Bradpiece, Scott-Carver-Dakota CAP Agency

William Davis, CA of Minneapolis (Serves Hennepin County)

Dennis DeMers, Tri-Valley Opportunity Council

John Fitzgerald, Western Community Action, Inc.

Clarence Hightower, CAP of Ramsey & Washington Counties

Catherine Johnson, Inter-County Community Council

Gayle Kelly, MN Head Start Association

Debbie Larson, Prairie Five Community Action Council

Joan Macik, Heartland Community Action Agency

Patrick McFarland, Anoka County CAP

Angie Miller, Community Action Duluth

Stephen Nagle, West Central MN Communities Action

Randy Nordin, Northwest Community Action

Jim Woehrle, KOOTASCA Community Action

Joe Pederson, Lakes & Prairies Community Action Partnership

Leah Pigatti, Mahube-Otwa Community Council

Mark Sexton, Wright County Community Action

Neal Steffl, Southwestern MN Opportunity Council

Wayne Stenberg, Semcac

Harlan Tardy, Arrowhead Economic Opportunity Agency

Angie Theisen, Tri-County Action Program

Mike Thorsteinson, Three Rivers Community Action

Mine Wilson, Olmsted Community Action Program

John Woodwick, Minnesota Valley Action Council

Richard Zierdt, CAP of Suburban Hennepin

Downtown Rochester Area Map

2012 Conference Program14228BCA-C630...2012 MinnCAP Conference September 19-21, 2012 Mayo Civic...

Documents

Transcript of 2012 Conference Program14228BCA-C630...2012 MinnCAP Conference September 19-21, 2012 Mayo Civic...