September 25–27, 2012Copenhagen, Denmark

International SAP® Conference on Enterprise Asset Management 2012

In cooperation with

WELCOME

Dr. Achim Krüger Vice President EAM Solutions SAP AG

Maximize the Return on Assets for Your Business

Enterprise asset management is changing fundamentally, with many organizations embracing whole-life planning, mobility, lifecycle costing and control, planned and proactive maintenance, and other best practices, replacing the more historical reactive approaches. Controlling and managing enterprise assets and gaining visibility of the organization-wide impact and interdependencies have become critical. Indeed enterprise asset management has become a key strategic topic at the boardroom level, where both transparency of operations and control of costs are vital in today’s working environment.

Hear how the suite of solutions from SAP for enterprise asset management has helped organizations to integrate functional areas, capabilities, and procedures; enabled better visibility and control of assets; transformed maintenance and operations processes and approaches; and helped senior management make better-informed decisions based on real and accurate data.At this year’s event you will hear practical techniques and advice that you can use within your own organization. Take away valuable lessons from practitioners who are employing a mix of pragmatic and strategic approaches to enterprise asset management to gain essential visibility and control of their assets.

You will also hear from industry voices on the key topics that all enterprise asset management professionals need to consider today. Take this opportunity to learn how enterprise asset management is set to evolve and what you can do to keep up! In addition, experts from SAP will present the latest product updates and enhancements, as well as some useful guidance on best practice approaches.

We hope you are able to take advantage of this opportunity to meet and network with the experts and your peers, gain the latest information on SAP’s solutions for enterprise asset management, and take away valuable lessons and practical information.

PRECONFERENCE WORKSHOPSTUESDAY, SEPTEMBER 25, 2012

At these workshops you will get an overview of each solution or application, review its functionalities, dive deeper into the topic, get practical examples, take part in discussions, go through demonstrations, and de-termine the business benefits. Each workshop provides you with a unique opportunity to address challenges, discuss them with your peers, and gain valuable guidance from some of the most knowledgeable experts on the enterprise asset management solutions from SAP. Due to their interactive nature, workshop participant numbers are restricted.

Please note that you cannot switch between parallel workshops.

The following workshop will take place between 9 a.m. and 5 p.m.:

Workshop 1: SAP Enterprise Asset Management OverviewMartin Janssen, SAPRainer Jahraus, SAP

The following workshops will take place between 9 a.m. and 1 p.m.:

Workshop 2: Learn How to Manage Your Maintenance Capacities and Resources Efficiently and Get More Transparency with SAP Multiresource SchedulingMiguel von Rotz, SAP

Workshop 3: Management of Change: Ensure a Safe Environment when Changing Your Plant or Production Process!Pieter van Daal, SAP

The following workshop will take place between 2 p.m. and 6 p.m.:

Workshop 4: SAP Solutions for Mobile MaintenanceStefan Westermayr, SAPFlorian Ganz, Energy4U

For comprehensive details relating to this event, please visit www.tacook.com/eam

8:00 a.m. Registration, Show Floor Visit, and Time for Networking

9:00 a.m. Chairman’s Opening RemarksThomas Cook, T.A. Cook Conferences

9:15 a.m. SAP Enterprise Asset Management (SAP EAM) – Enabling Maintenance Professionals

• Recent innovations in SAP EAM and outlook • New user experience for the maintenance technician • Mobility as a cornerstone for operational efficiency • Ensuring the accuracy of asset master data • Asset analytics and performance management

Dr. Achim Krüger, SAP

10:00 a.m. Major Trends and Innovations in Maintenance and Asset Management

• Competitive position of the western European manufacturing industries • The importance of maintenance to safeguard a competitive position • Actual trends in maintenance • The consequence of these trends for EAM system suppliers and their customers

Wim Vancauwenberghe, BEMAS

10:45 a.m. Refreshments

11:15 a.m. The Electronic Shiftbook from SAP: A Never-Ending Success Story at EdeA!

• Introduction to EdeA and its IT strategy • Electronic shiftbook application from SAP: Evolution • Implementation of the electronic shiftbook at EdeA • Offline demo of EdeA’s electronic shiftbook • Lessons learned and future plans

Willy Maesen and Leonie de Wit, EdeA vof

12:00 noon Optimize EAM with a Mobility Solution Based on Sybase Unwired Platform and SAP Afaria

• The need: Maintenance process – work request to execution – was not a closed loop • The goal: Implement a mobile solution to close the loop and capture data with high quality – a crucial step on our road to improve asset management

• Enabling maintenance teams to become self-steering and achieve improvement • Mobile app for notifications (inspections) and work orders (maintenance) based on user-friendliness and simplicity

• iPad app based on Sybase Unwired Platform and SAP Afaria mobile device management solution including camera integration

• Lessons learned: Project approach; integrated team client/supplier involving business, functional and technical expertise and evaluation

Ton Beckers, GVB Infra BV

12:45 p.m. Lunch

AGENDAWEDNESDAY, SEPTEMBER 26, 2012

Mobility Optimization Approaches

2:00 p.m. From Paper to Tablet: Paperless Survey of Drink-ing Water Supply by Brabant Water

• Mobile solution based on Sybase Unwired Platform • Direct planning in SAP Multiresource Scheduling using Microsoft SharePoint

• Improving customer-oriented services and com-munication during entire process

• Efficiency improvement by eliminating manual data transfer

• Project learningsEmile C. Gruijters, Brabant Water N.V.

Maintenance in SAP – A Common Platform for Continuous Improvement

• Why SAP Enterprise Asset Management for Statkraft

• The implementation process • Experience with different denomination structures • Using Meridium RCMO for risk assessment to de-termine future maintenance requirements

• Use of measurement points for simplified and stan-dardized assessments

• Plant maintenance in the mobile workplaceJørn Johnsen, Statkraft Energi AS

2:45 p.m. SAP’s Mobile Strategy for Asset Management • The state of enterprise mobility • SAP’s overall mobile strategy • Asset management and the field force • SAP’s mobile strategy for asset management • References and business cases • Question and answer session

Daniel Faulk,SAP

Practical Example of Value Improvement by Optimizing SAP at Indaver

• Optimizing the maintenance organization of Indaver Antwerp with the help of Mainnovation

• Determining priorities based on a Value Driven Maintenance audit, and creating an improvement program

• New processes and a new organization leading to a new and better use of SAP software

• Improved attention to education, training on the job, and content

• Significantly enhanced control of maintenance costs and availability of production through im-proved operation of the maintenance department

Wim Ooms and David van Herterijc, Indaver N.V.

3:30 p.m. Refreshments

AGENDAWEDNESDAY, SEPTEMBER 26, 2012

4:00 p.m. Panel Discussion: The Role of IT When Establishing a Holistic Strategy for Asset Management

4:45 p.m. Improve Asset Utilization and Reduce Costs with SAP Asset Analytics

• The idea – preconfigured software, predefined services, packaged content and user enablement • The content - standard ad hoc reports, analytical tools, key performance indicator scorecards and dashboards

• The implementation – ready to run, fast and easy adoption • The benefits – improved asset performance, reduced costs, optimized enterprise asset management strategy

Dean Fitt, SAP

5:30 p.m. Wrap Up of Day 1

6:30 p.m. Leave for Evening Event

AGENDATHURSDAY, SEPTEMBER 27, 2012

9:00 a.m. Welcome BackThomas Cook, T.A. Cook Conferences

9:05 a.m. The Smart Maintainer: The Smart Way to Maintain Your Assets with SAP Software

• Background to the SAP journey at the Ministry of Defense • SAP solutions as enablers of integration and cooperation between functional areas • Gaining better transparency of asset costs and usage • Product availability: Keeping track of the availability of assets and asset status • Building in features to help ensure safety awareness • Roll-out status and plans for the future

Dick van der Kaaij, Ministry of Defense, The Netherlands

9:45 a.m. High-Reliability Organizations

• The human contribution to high reliability • Origins of human failures and how to prevent them • Emergence of unwanted occurrences (incidents or accidents) and how to prevent them • Resilience – the ability of organizations to keep control when confronted with unexpected and dynamic developments

Prof. Dr. Toni Wäfler, University of Applied Sciences and Arts, North Western Switzerland

10:30 a.m. Refreshments

Planning and Scheduling Operational Risk Management

11:30 a.m.SAP Multiresource Scheduling at Fraport

• Overview of Fraport • SAP at Fraport • Requirements, features, and prerequisites for scheduling

• Utilization of the SAP Multiresource Scheduling application at Fraport

• Additional developments and enhancement • Conclusion and outlook

Horst Zieher, Fraport AG

Operational Risk Management: What About Your Company?

• The importance of operational risk management • Enterprise asset management and operational risk management

• The holistic view of operational risk management • SAP products supporting operational risk management

Pieter van Daal, SAP

12:15 p.m. Train Maintenance Planning Using SAP’s Solutions for Enterprise Asset Management at Bombardier Transport

• Why the decision was made to move to planning maintenance using SAP software

• How functional locations and equipment are used to represent a maintenance contract

• How SAP solutions are used to forecast mainte-nance requirements

• Reporting and monitoring of the forecast • Next steps

Duncan PR Hicks, Bombardier Transportation UK

Operational Safety at ArcelorMittal Using SAP WCM

• Operational safety in the ArcelorMittal steel plants with the SAP Work Clearance Management applica-tion on SAP ERP 6.0 with EHP5

• Risk and protective actions catalogue • Ensuring safety with physical locks • The benefits of mobile devices • The benefits of co-innovation with SAP

Edwin Heene, ArcelorMittal Mining

AGENDATHURSDAY, SEPTEMBER 27, 2012

1:00 p.m. Lunch

2:15 p.m. Maintenance Planning and Scheduling in SABIC – a Global Perspective

• Introduction to SABIC • Background and history of planning and scheduling in SABIC • Exploring the options within and outside of SAP • Current methodology • Measuring performance • Future development

Mike Reaney, SABIC UK Petrochemicals

3:00 p.m. Refreshments

3:15 p.m. Simplify the Complex with SAP Visual Enterprise

• Key business challenges • Simplification through visualization • Business scenarios in action • Summary

Martin Janssen and Dr. Achim Krüger, SAP

4:00 p.m. Closing Remarks from Chairman and Close of Conference

For comprehensive details relating to this event, please visit www.tacook.com/eam

Standard Sponsors

PeachGroup

Founded in 2005, PeachGroup has grown to become one of the premium players in the enter-prise asset management market, delivering services and solutions for SAP and Sybase. This was recognized when the company became a Sybase partner in 2011. Geographically we have a strong focus on the German and Benelux market. With a proven track record, we are a senior partner for our customers in utilities, the production industry, and healthcare. Our consultants all have a strong business background to improve effectiveness by integrating business pro-cesses and ICT solutions.

For more information, please visit: www.peachgroup.nl/en/index.html

Prometheus

Prometheus Group is an enterprise application software company specializing in improving the usability and user adoption of plant maintenance solutions from SAP. Developed jointly with end users, our software enhances the customer experience with intuitive functionality, graphi-cal visualization, and simple processes. Our certified solutions “live” inside of SAP software and enable companies to increase productivity, reduce costs, and improve reporting.

Our solutions are deployed in:• The top 4 oil and gas companies• 6 of the top 10 chemical companies• Over 1,000 installations globally

For more information, please visit: www.prometheusgroup.eu/

Utopia

Utopia Inc. is a global enterprise data solutions firm employing Utopia’s proprietary Enterprise Data Lifecycle Management (EDLM) methodology. Utopia’s offerings include strategy develop-ment, master data management, data migration, data archiving, data quality, and data gover-nance. Utopia is an SAP gold partner in the consulting program for North America. Utopia was named North America Services Partner of the Year 2010 by SAP America Inc. and a Gartner “Cool Vendor in Application Services, 2011.” For more information, please visit: www.utopiainc.com/

ENTERPRISE DATA SOLUTIONS

Prometheus GroupS A P S O F T WA R E S I M P L I F I E D

Standard Sponsors

Vesta Partners

Vesta Partners is an SAP services partner with deep domain expertise in work and asset lifecycle management. We provide complete implementation services for SAP EAM that deliver signifi-cant financial and operational improvements. Our approach combines industry best practices with practical technology solutions that provide our asset-intensive customers with a competi-tive edge.

Vesta Partners also brings knowledge of and experience with other SAP and partner applications that support the asset lifecycle process, including:• SAP Portfolio and Project Management, SAP Work Clearance Management, SAP Multiresource Scheduling, and business intelligence reporting solutions• Partner solutions from Meridium (reliability), Syclo (mobility), and NRX (asset information management)

For more information, please visit: www.vestapartners.com

HOW TO REGISTER Contact for InquiriesLuba Jersova T: +44 (0) 121 200 3810F: +44 (0) 121 212 1623 E: l.jersova@tacook.com

To register online for this event, please visit www.tacook.com/eam

Event VenueRadisson Blu Scandinavia HotelAmager Boulevard 702300 Copenhagen SDenmark

This event is organized by T.A. Cook Conferences in cooperation with SAP.

The registration fee includes participation in the conference and/or workshop, lunch on all days, refreshments, an evening event for conference attendees, and documenta-tion material for download. Please note that costs for accommodation and travel are not included in the registration fee.

Copy and fax to +44 (0) 121 212 1623Register online at www.tacook.com/eam

Last Name First Name

Company Job Title

Industry Sector Street

City, State Zip Code, Postal Code

Country Phone

Fax E-mail

Date Signature

REGISTRATION FORMINTERNATIONAL SAP CONFERENCE ON ENTERPRISE ASSET MANAGEMENT 2012SEPTEMBER 25 — 27, 2012COPENHAGEN, DENMARK

You can register for the International SAP Con-ference on Enterprise Asset Management 2012 online at www.tacook.com/eam or by faxing this form to the number below.

Please copy the form, complete it, and sendit to the following address (one form for each participant):

Registration and Contact OfficeT.A. Cook Conferences.4th Floor, Mclaren Building46 The Priory QueenswayBirmingham, B4 7LR, UKT: +44 (0) 121 200 3810F: +44 (0) 121 212 1623E: info@tacook.com

Event Fees

Type Early Bird Fee**( Valid until July 27 )

Standard Fee

Conference €990* €1090*

Full-Day Workshop €475* €575*

Half-DayWorkshop

€300* €350*

* plus 25% Danish VAT** Early Bird deadline is July 27, 2012

Registration Cancellation and SubstitutionsAll cancellations must be received in writing. Please fax your cancellation notice to +44 (0) 121 212 1623 or send an e-mail to info@tacook.com before the September 07, 2012, deadline. When canceling before September 07, 2012, you will be liable to pay an administration charge of £175. Cancellations received after September 07, 2012, as well as registrants not attending without canceling, will be liable for the full registration fee. Substitutions must be received in writing, must be addressed to the registration office, and must include the names of both the original and the substitute registrants.

Organizer’s ChangesIt may be necessary for reasons beyond the control of the organizer to alter the contents and the timing of the program or replace speakers. The organizer reserves the right to cancel the conference in the event of an insufficient number of registrants. In this case, registrants will be reimbursed for the registration fee only. Cancellation of travel reservations and hotel reservations is the exclusive responsibility of the registrant.

We reserve the right to cancel your registration or refuse access to the event.

I agree to the above terms and conditions

(this must be ticked in order for the registration to be processed)

VAT No: 333 477 23

I would like to register for the International SAP Conference on Enterprise Asset Management 2012 September 25 — 27 2012, Copenhagen, Denmark(Please complete clearly in block capitals)

I wish to attend the following:

Payment Method

Credit Card Invoice

Further Information

1. Would you like to receive further information from SAP including special offers, reports, event news, and more, along with information resulting from this inquiry?

Yes, by e-mail Yes, by telephone No

2. Would you like to receive further information from SAP partners or other affiliated companies and business partners of SAP, including special offers, reports, and more,

along with information resulting from this inquiry?

Yes, by e-mail Yes, by telephone No

3. In addition to information about this event, would you like to receive news from T.A. Cook Conferences?

Yes, by e-mail Yes, by telephone No

Workshop(s) (September 25). Please select:

Conference (September 26 — 27)

W2 (morning) W4 (afternoon)

W3 (morning)

W1 (full day)

©2012 SAP AG. All rights reserved.

SAP, R/3, SAP NetWeaver, Duet, PartnerEdge, ByDesign, SAP BusinessObjects Explorer, StreamWork, and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP AG in Germany and other countries.

Business Objects and the Business Objects logo, BusinessObjects, Crystal Reports, Crystal Decisions, Web Intelligence, Xcelsius, and other Business Objects products and services mentioned herein as well as their respective logos are trademarks or registered trade marks of Business Objects Software Ltd. Business Objects is an SAP company.

Sybase and Adaptive Server, iAnywhere, Sybase 365, SQL Anywhere, and other Sybase products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of Sybase, Inc. Sybase is an SAP company.

All other product and service names mentioned are the trademarks of their respective companies. Data contained in this document serves informational purposes only. National product specifications may vary.

These materials are subject to change without notice. These materials are provided by SAP AG and its affiliated companies (“SAP Group”) for informational purposes only, without representation or warranty of any kind, and SAP Group shall not be liable for errors or omissions with respect to the materials. The only warranties for SAP Group products and services are those that are set forth in the express warranty statements accompanying such products and services, if any. Nothing herein should be construed as constituting an additional warranty.

www.sap.com/contactsap