20110518-1 ARMA Central Iowa Intro
29
Jesse Wilkins, CRM May 18, 2011 Records Management 2.0: Social Media and Compliance
-
Upload
jesse-wilkins -
Category
Technology
-
view
475 -
download
1
description
This introductory session at the ARMA Central Iowa Spring Seminar described Web 2.0 and related terms as concepts.
Transcript of 20110518-1 ARMA Central Iowa Intro
Jesse Wilkins, CRMMay 18, 2011
Records Management 2.0:Social Media and Compliance
2
By the end of 2013, half of all companies will have been asked to produce material from social media websites for e-discovery.
Source: “Social Media Governance: An Ounce of Prevention”, Gartner
It’s just a fad….
3
Is a Facebook “like” a record?
4
Introduction to Web 2.0 Web 2.0 Tools and Use Cases
Lunch
Web 2.0 Adoption Records Management 2.0
Seminar Agenda
5
International - Members in 146 countries Independent - Unbiased and vendor neutral Implementation Focused - Processes, not just
technology Industry Intermediary - users, suppliers,
consultants, analysts, and the channel http://www.aiim.org
About AIIM
6
Director, Systems of Engagement, AIIM Background in electronic records
management, email management, ECM, and social technologies
Director, ARMA International Board of Directors (2007-2010)
Frequent industry speaker and author AIIM ERM Expert Blogger Instructor for AIIM Certificate Programs
Jesse Wilkins, CRM
6
Introduction to Web 2.0
8
Introduction to Web 2.0 The benefits of Web 2.0
Agenda
9
Education 2.0 Energy 2.0 Health 2.0 Library 2.0 Travel 2.0 Retail 2.0
Buzzwords 2.0
9
Hugh McLeodhttp://www.gapingvoid.com
10
“Web 2.0 is the business revolution in the computer industry caused by the move to the internet as platform, and an attempt to understand the rules for success on that new platform. Chief among those rules is this: Build applications that harness network effects to get better the more people use them.”
-- Tim O’Reilly, 12/10/2006
Web 2.0
11
First described by Ismael Ghalimi in 2005
“Use of Web 2.0 for Office 1.0 tasks.”
– Scott Deitzen, Zimbra
Office 2.0
12
“Working where you want, when you want, and being able to conduct real business.”blognation Canada
13
“Enterprise 2.0 is the use of emergent social software platforms within companies, or between companies and their partners or customers.”
-- Andrew McAfee, 5/2006
14
New approach to application provisioning Means different things to different people
◦ Software-as-a-Service◦ Platform-as-a-Service◦ Infrastructure-as-a-Service
Available in public, private, and hybrid models
Pricing generally follows utility or subscription models
Cloud computingCloud Computing
15
In 1900 companies generated their own power
In 2011 companies provided their own IT
16
It’s all about me And my networks It’s open Emergent Fast And always on
Source: Ray Sims
The 2.0 meme
17
Era
Years
Typical thing
managed
Best known
company
Content mgmt focus
Mainframe
1960-1975
A batch transacti
on
IBM
Microfilm
Mini
1975-1992
A dept process
Digital Equipme
nt
Image Mgmt
PC
1992-2001
A documen
t
Microsoft
Document Mgmt
Internet
2001-2009
A web page
Content Mgmt
???
2010-2015
???
???
???
Systems of Record
18
Era
Years
Typical thing
managed
Best known
company
Content mgmt focus
Mainframe
1960-1975
A batch transacti
on
IBM
Microfilm
Mini
1975-1992
A dept process
Digital Equipme
nt
Image Mgmt
PC
1992-2001
A documen
t
Microsoft
Document Mgmt
Internet
2001-2009
A web page
Content Mgmt
Social and Cloud
2010-2015
An interactio
n
Social Business Systems
Systems of Record
Systems of Engagement
The benefits of Web 2.0
20
Less tool, more work
21
Source: Intellipedia
Better collaboration
22
Hard cost of the tools
The economics of web 2.0
23
Time to implement
The economics of web 2.0
24
Time to learn to use the tool
The economics of web 2.0
25
Support and administrative effort
The economics of web 2.0
26
Knowledge disseminationKnowledge transfer
27
“If HP knew what HP knows, we would be three times as profitable.”
-- Lew PlattFormer CEO, Hewlett-Packard
Making the connections
28
"It was never very clear to us who the authoritative sources where, who was good at solving problems. Now we can see a lot of that because we're starting to see patterns emerge:◦Who follows whom◦Who's the good source of questions◦Who's the good source of answersAll the things you know by the grapevine, we now have data for.”
--John ParkinsonFormer CTO, TransUnion
Making the connections
29
Jesse Wilkins, CRM, CDIA+Director, Systems of EngagementAIIM International
+1 (303) 574-0749 [email protected]
http://www.twitter.com/jessewilkins
http://www.linkedin.com/in/jessewilkins
http://www.facebook.com/jessewilkins
http://www.slideshare.net/jessewilkins
For more information
![(Risk Managment P Stollsteiner IFP 20110518 1 [Mode de Compatibilité])](https://static.fdocuments.in/doc/165x107/577cc7681a28aba711a0d951/risk-managment-p-stollsteiner-ifp-20110518-1-mode-de-compatibilite.jpg)
