2008 Interpreter Conference Handouts

8/8/2019 2008 Interpreter Conference Handouts

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NEW MEXICOS FIRST CERTIFIED COURT INTERPRETERS CONFERENCE

LEARNING FROM EACH OTHER

FRIDAY, OCTOBER 10, 2008SANTA FE, NEW MEXICO

AGENDAPre-Conference Activities

3:30 p.m.- 5:30 p.m. Conference Registration

Cumbre Vista Room, Courtyard by Marriott, Santa Fe

4:00 5:30 p.m. Sound Off Session: Share Your Thoughts About -

Scheduling

Qualifying Non-Certified Interpreters

Languages Other than Spanish

Performance Evaluation

Other Issues

Pam Snchez, Statewide Program Manager, Court Interpreter & JuryServices

5:30 7:30 p m Interpreters Reception and Networking


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5:30 7:30 p m Interpreters Reception and Networking


LEARNING FROM EACH OTHERSATURDAY, OCTOBER 11, 2008

SANTA FE, NEW MEXICO

AGENDA

8:30- 9:00 a.m. CONFERENCE REGISTRATION AND BREAKFAST

Cumbre Vista Room

9:00-9:15 a.m. WELCOMING REMARKS

Justice Patricio Serna, New Mexico Supreme Court and Court InterpreterAdvisory Committee

9:15 a.m. 9:30 a.m. CONFERENCE OVERVIEW/HOUSEKEEPING DETAILS

Magdalena Giron, Conference Mistress of Ceremonies, Certified CourtInterpreter and Conference Planning Committee

9:30 11:00 a.m. PLENARY SESSION: Ethics: Team Interpreting

Michael Kagan, Federally Certified Court Interpreter, US District Court,Albuquerque; previously staff interpreter with the Massachusetts CourtInterpreter Program

Koko Chino, Director, Interpreter Services, Community Outreach Programfor the Deaf

11:15 a.m. 12:15 p.m. PLENARY SESSION: Sound Files: How To Deal With Sound Files, HowTo Create Realistic Expectations among the Judiciary

Rafael Carrillo Federally Certified Court Interpreter US District Court Las


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LEARNING FROM EACH OTHERSATURDAY, OCTOBER 11, 2008

SANTA FE, NEW MEXICO

AGENDA

1:45 p.m. 3: 00 p.m. PLENARY SESSION: Working with the NES Juror Considerations andBest Practices Panel

Moderator, Lin Marksbury, Community Outreach Program for the Deaf

Panel Members:

Rosa Lopez-Gaston, Staff Interpreter and Supervisor of InterpreterServices, 2ndDistrict Court Albuquerque

Jamie Boling, Jury Manager, 1stDistrict Court,Santa Fe

Robert Felton, Certified Interpreter, Doa Ana Magistrate Court, LasCruces

Shoshanah Epstein, federally certified ASL court interpreter holding aLegal Specialist Certificate from the Registry of Interpreters for theDeaf

3:15 4:15 p.m. PLENARY SESSION: Telephonic and Video Interpreting

Chandler Thompson, US District Court, Las Cruces, Federally Certified CourtInterpreter

Koko Chino, Director, Interpreter Services, Community Outreach Programfor the Deaf

4:15 4:30 p.m. SOUND OFF SESSION

Input on Topics for Next Conference and Ongoing Educational


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OCTOBER 11, 2008

Information about the Presenters

(In Order of Appearance)

Magdalena Giron, Mistress of CeremoniesMs. Giron became certified as a Court Interpreter in 1999. She has a B.A. degree in

Criminal Justice Administration from the University of Phoenix and Associate Degrees in

Criminal Justice and Legal Assistance from New Mexico State University. She is a free-lance interpreter and works frequently in the Doa Ana Magistrate Court in Las Cruces

and the Council of Judges in El Paso, Texas. She is a member of the National

Association for Judiciary Interpreters & Translators and Vice President of El PasoInterpreters and Translators Association. She is a member of the Conference Planning

Committee.

Justice Patricio M. Serna, NM Supreme CourtPatricio M. Serna is currently a Justice of the New Mexico Supreme Court, having been

sworn in on December 5, 1996. He served as Chief Justice during 2001 and 2002. He

was appointed as a District Court Judge to the First Judicial District in Santa Fe andserved for over 11 years, from 1985 until 1996. This service included a term as Chief

Judge and also a term as President of the New Mexico District Judges Association.

Justice Serna earned a Bachelor of Science degree in Business Administration from theCollege of St. Joseph on the Rio Grande, a Juris Doctor degree from the University of

Denver School of Law, a Master of Laws degree from Harvard Law School, and an

honorary Doctor of Laws Degree from the University of Denver School of Law.

Among his awards and honors, he was named one of Hispanic Business Magazines 100Most Influential Hispanics in America, received the Judge of the Year Award from the

National Hispanic Bar Association. He is a former President/Moderator of the National

Consortium on Racial and Ethnic Fairness in the Courts and remains on the Board ofDirectors. In 2006, the Justice received the Excellence in Jurisprudence award from the

University of New Mexico Law Review. Also in 2006, he was appointed to the Board of

Advisors for the Institute for the Advancement of the American Legal System, Universityof Denver.

Michael Kagan U S District Court Albuquerque


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taught interpreting at the University of Massachusetts in Boston, and has madepresentations and trained interpreters in around the country. His main interests in the field

are in theory and ethics of interpretation.

Yoshiko Koko Chino, Community Outreach Program for the DeafMs. Chino is the Interpreting Program Director at the Community Outreach Program forthe Deaf in Albuquerque, NM. She holds a Bachelor of Sciences in Signed Language

Interpreting from the University of New Mexico and the Registry of Interpreters for the

Deaf (RID) certifications of Certificate of Interpretation (CI) and the Certificate ofTransliteration (CT). Ms. Chino is the past president of the NM Registry of Interpreters

for the Deaf, the founding chair for the New Mexico Mentoring (NMM) Program and a

former member of the NM Interpreter Licensure Task Force. She also contributes to theprofession of signed language interpreting, such as through service as Co-Chair for the

national RID Video Interpreting Committee. Ms. Chino is a member of the Conference

Planning Committee.

Rafael Carillo, U.S. District Court, Las Cruces

Rafael Carrillo is federally certified and licensed in Texas, is a member of NAJIT, ATA,and El Paso Interpreters and Translators Association. He was a staff interpreter in theWestern District of Texas, and is currently employed as a staff interpreter in the Federal

Court in New Mexico. He has 12 years of experience interpreting and translating for

federal, state, and administrative courts and has been a consultant and expert witness fornumerous government agencies. Additionally, Mr. Carrillo has participated in

international conferences on international cooperation between the U.S. and Mexico.

Chief Justice Edward L. Chvez, NM Supreme CourtChief Justice Chvez, born in Santa Fe, New Mexico, has served on the New Mexico

Supreme Court since March 7, 2003. His colleagues elected him Chief Justice on

January 10, 2007. Chief Justice Chvez received his B.B.A. back east from Eastern NewMexico University in 1978, and received his Juris Doctorate from the University of New

Mexico School of Law in 1981. He volunteer teaches at UNM School of Law as an

Adjunct Instructor in Trial Practice and Evidence. Some of his recognitions includebeing an elected member of the American Law Institute, a Fellow in the American

College of Trial Lawyers, and the International Academy of Trial Lawyers.

Sandra Caldwell, Third District Court, Las CrucesSandra Caldwell is a Certified Court Interpreter for the State of New Mexico, licensed to

practice in Texas and has been in private practice in Las Cruces, since certifying in July

of 1997. Sandra has a Bachelor's Degree from New Mexico State University in English


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testing team and as Chair of the NM Court Interpreter's Advisory Committee appointedby the NM Supreme Court. Most of all, Sandra is just happy to be here and be a part of

this amazing and rewarding profession.

Lin Marksbury, Community Outreach Program for the DeafLin Marksbury is the Agency Director for Community Outreach Program for the Deaf

(COPD) in Albuquerque, New Mexico. Lin has a Masters Degree from the University ofArizona in Rehabilitation Counseling for the Deaf and has worked as a Sign Language

Interpreter, Mental Health Counselor, and Administrator since 1982. COPD is a state and

federally funded program of social-support services with four programs: Vocational

Counseling and Placement; Case Management; Interpreter Referral; and the Deaf CultureCenter (DCC) a communitycenter for Albuquerques Deaf and hard of hearingcommunities. Mr. Marksbury is a member of the Conference Planning Committee.

Jamie Bolton, First Judicial District CourtMs. Bolton is Jury Manager for the First District Court in Santa Fe. She has worked in

jury services for over six years.

Robert Felton, Doa Ana Magistrate CourtsMr. Felton has worked as a New Mexico Certified Interpreter since December of 1999.

Currently he works as the Interpreter Coordinator at the Doa Ana Magistrate Court inLas Cruces New Mexico. He has experience at both the District and Magistrate Court

levels with NES Jurors from the time New Mexico started providing interpreting services

to these jurors. Mr. Felton is a member of the Conference Planning Committee.

Rosa Lpez-Gastn, Second Judicial District CourtMs. Lpez-Gastn has worked as an interpreter and translator for over 15 years. Shebecame a New Mexico State Certified Court Interpreter in 2001 and was certified by the

American Translators Association in 2003. She holds a Masters degree and hascompleted her coursework and examinations for a Doctoral degree in International

Studies. She is currently the Court Interpreter Supervisor at New Mexicos Second

Judicial District Court in Albuquerque, N.M.

Shoshanah Epstein, Interpreter for the DeafShoshanah D. Epstein, CI, CT, SC:L, is a federally certified ASL court interpreter

holding a Legal Specialist Certificate from the Registry of Interpreters for the Deaf.Graduated from an interpreter training program at Seattle Central Community College in

1997, awarded a certificate of interpretation and a certificate of transliteration in 1999,

interpreted full-time in Washington, California, and New Mexico until 2006. Now a


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conference/seminar/escort interpreting for U.S. Dept. of State, 1960s through 1990s. Heworked for Agence France-Press as a translator/journalist in Paris & Saigon from 1967-

1969. In 1975 her received his M.A. in English/Portuguese comparative literature 1975from New Mexico State. He did freelance journalism, interpreting, translating &technical writing in 1970s. In 1980 he achieved his federal certification as a Court

Interpreter Certification 1980 and worked with US. Court in El Paso from 1980 to 1984.

Returning to the Court in 1989 after working as a reporter for the El Paso Times, 1987-1989. He currently works at the US District Court in Las Cruces, where he started the

U.S. Court Telephone Interpreting Program. He is also working with the Virginia

Quarterly Review doing literary translations for a special issue on South America.

Pam SnchezPam began work with AOC as Statewide Program Manager for Court Interpreter and Jury

Services in May 2008. She worked previously as senior planner and staff manager withthe New Mexico Behavioral Health Collaborative. She holds a Masters in Social Work

from the University of Washington and has over 25 years in non-profit and government

leadership, including management roles with County, State and Tribal Governments. AsDirector of Volunteer and Community Resources with the American Red Cross in Seattle

she oversaw the agencys International Services Program, including the Language Bank

with over 200 volunteer interpreters representing over 80 languages. Ms. Snchez has

provided staff support to the Conference Planning Committee.


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Ethics:

Team Interpreting

Scenarios


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Scenario on Team Interpreting:

Requesting a Team

Trial, full one day and possibly longer

Assault with a deadly weapon (knife)

Defendant needs interpretation

You are contracted to interpret

You have done research on the case, andbelieve you are prepared for this trial.


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Requesting a Team

When you arrive at the hearing, informed that you will be only interpreter. Not only the defendant, but a witness also needs interpretation. Your code of ethics, as well as physical/mental limitations, dictate a team

(or team of several interpreters).

You, as the interpreter, inform the court that a team is needed. Your requestis denied, and the judge orders you to perform the interpreting.

If you refuse, the judge will hold you in contempt and has stated that they

will use a family member to interpret for all parties.

What do you do?


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Requesting a Team

What is the ideal number and set up for teaminterpreters in this setting; what roles do theyplay?

How did you approach the judge? What did you say, and what resources did you

use?

Did you decide to stay and interpret, or acceptthe consequence of being held in contempt?

Why did you make this decision?


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Requesting a Team

Taking the course of action that youdetermined.

What are the implications for your future work withthat interpreter?

What are the implications for the case?

What are the implications for the profession?

What did the court/attorney learn about interpreters?


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Error

You are interpreting for a divorce case The term of child is interpreted as son

A bilingual attorney informs the court that they

believe there was an important factual mistake in

the interpretation. While the couple has a son,the attorney believes the reference was to thedaughter.


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Error

The active interpreter asserts that they didnot make an error.

You, the passive interpreter, agree with

the attorney.

How do you, the passive interpreter,

proceed?


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Error

Taking the course of action that youdetermined.

What are the implications for your future work withthat interpreter?

What are the implications for the case?

What are the implications for the profession?

What did the court/attorney learn about interpreters?


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nPreamble

Many persons who come beore the courts are non-or limited-English speakers. Te unction o court

interpreters and translators is to remove the languagebarrier to the extent possible, so that such persons access to

justice is the same as that o similarly-situated English speakersor whom no such barrier exists. Te degree o trust that is placedin court interpreters and the magnitude o their responsibilitynecessitate high, uniorm ethical standards that will both guideand protect court interpreters in the course o their duties as wellas uphold the standards o the proession as a whole.

While many ethical decisions are straightorward, no codeo ethics can oresee every conceivable scenario; court inter-preters cannot mechanically apply abstract ethical principles toevery situation that may arise. Tis Code is thereore intendednot only to set orth undamental ethical precepts or courtinterpreters to ollow, but also to encourage them to developtheir own, well-inormed ethical judgment.

n Applicability

All NAJI members are bound to comply with this Code.

Canon 1. Accuracy

Source-language speech should be aithully rendered into thetarget language by conserving all the elements o the originalmessage while accommodating the syntactic and semanticpatterns o the target language. Te rendition should soundnatural in the target language, and there should be no distortiono the original message through addition or omission, explanation

or paraphrasing. All hedges, alse starts and repetitions shouldbe conveyed; also, English words mixed into the other languageshould be retained, as should culturally-bound terms which haveno direct equivalent in English, or which may have more thanone meaning. Te register, style and tone o the source languageshould be conserved.

appearance o impartiality and neutrality, avoiding unnecessarycontact with the parties. Court interpreters and translators shall

abstain rom comment on matters in which they serve. Any realor potential confict o interest shall be immediately disclosed tothe Court and all parties as soon as the interpreter or translatorbecomes aware o such confict o interest.

Canon 3. Confidentiality

Privileged or condential inormation acquired in the course ointerpreting or preparing a translation shall not be disclosed bythe interpreter without authorization.

Canon 4. Limitations of Practice

Court interpreters and translators shall limit their partici-pation in those matters in which they serve to interpreting andtranslating, and shall not give advice to the parties or otherwiseengage in activities that can be construed as the practice o law.

Canon 5. Protocol and Demeanor

Court interpreters shall conduct themselves in a manner

consistent with the standards and protocol o the court, andshall perorm their duties as unobtrusively as possible. Courtinterpreters are to use the same grammatical person as thespeaker. When it becomes necessary to assume a primary rolein the communication, they must make it clear that they arespeaking or themselves.

Canon 6. Maintenance and Improvement of Skills and Knowledge

Court interpreters and translators shall strive to maintain and

improve their interpreting and translation skills and knowledge.

Canon 7. Accurate Representation of Cr edentials

Court interpreters and translators shall accurately representtheir certications, accreditations, training and pertinentexperience.

Code of Ethics and Professional Responsibilities

National Association of Judiciary Interpreters & Translators


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Code of Professional Responsibility

New Mexico Court Interpreters

Certified court interpreters are highly skilled professionals who fulfill an essential role in the

administration of justice and in the protection of the 4 th and 6th Amendment rights for non-

English speaking persons. In their capacity as officers of the court, court interpreters are bound

to a professional code of ethics to ensure due process of law.

Canon 1 Official court interpreters act strictly in the interests of the court they serve.

Canon 2 Official court interpreters reflect proper court decorum and act with dignity and

respect to the officials and staff of the court.

Canon 3 Official court interpreters avoid professional or personal conduct which would

discredit the court.

Canon 4 Official court interpreters, except upon court order, shall not disclose any

information of a confidential nature about court cases obtained while performinginterpreting duties.

Canon 5 Official court interpreters respect the restraints imposed by the need for

confidentiality and secrecy as protected under applicable federal and state law.

Interpreters shall disclose to the court, and to the parties in a case, any prior

involvement with that case, or private involvement with the parties or others

significantly involved in the case.

Canon 6 Official court interpreters undertake to inform the court of any impediment in the

observance of this Code or of any effort by another to cause the Code to be

violated.

Canon 7 Official court interpreters work unobtrusively with full awareness of the nature of

the proceedings.

Canon 8 Official court interpreters fulfill a special duty to interpret accurately and

faithfully without indicating any personal bias, avoiding even the appearance of

partiality.

Canon 9 Official court interpreters maintain impartiality by avoiding undue contact with


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Canon 11 Official court interpreters perform to the best of their ability to assure due process

for the parties, accurately state their professional qualifications, and refuse any

assignment for which they are not qualified or under conditions whichsubstantially impair their effectiveness.

They preserve the level of language used, and the ambiguities and nuances of the

speaker, without any editing. Implicit in the knowledge of their limitations is the

duty to correct any error of interpretation, and demonstrate their professionalism

by requesting clarification of ambiguous statements or unfamiliar vocabulary and

to analyze objectively any challenge to their performance. Interpreters have the

duty to call to the attention of the court any factors or conditions which adverselyaffect their ability to perform adequately.

Canon 12 Official court interpreters accept no remuneration, gifts, gratuities, or valuable

consideration in excess of their authorized compensation in the performance of

their official interpreting duties. Additionally, they avoid conflict of interest or

even the appearance thereof.

Canon 13 Official court interpreters support other official interpreters by sharing knowledge

and expertise with them to the extent practicable in the interests of the court, and

by never taking advantage of knowledge obtained in the performance of official

duties, or by their access to court records, facilities, or privileges, for their own or

anothers personal gain.

Canon 14 Official court interpreters of the New Mexico state courts willingly accept and

agree to this code, and understand that appropriate sanctions may be imposed bythe court for willful violations.

Ethical Standards and Responsibilities

1. The interpreter shall render a complete and accurate interpretation.

2. The interpreter shall remain impartial.

3. The interpreter shall maintain confidentiality.

4. The interpreter shall confine himself or herself to the role of interpreting.

5. The interpreter shall be prepared for any type of proceeding or case.

6. The interpreter shall ensure that the duties of his or her office are carried out under

working conditions that are in the best interest of the court.

7. The interpreter shall be familiar with and adhere to all of these ethical standards, and shall


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NAD-RID CODE OF PROFESSIONAL CONDUCT

Scope

The National Association of the Deaf (NAD) and the Registry of Interpreters for the Deaf, Inc. (RID)uphold high standards of professionalism and ethical conduct for interpreters. Embodied in this Code

of Professional Conduct (formerly known as the Code of Ethics) are seven tenets setting forth guid-

ing principles, followed by illustrative behaviors.

The tenets of this Code of Professional Conduct are to be viewed holistically and as a guide to pro-

fessional behavior. This document provides assistance in complying with the code. The guiding prin-

ciples offer the basis upon which the tenets are articulated. The illustrative behaviors are not exhaus-

tive, but are indicative of the conduct that may either conform to or violate a specific tenet or the

code as a whole.

When in doubt, the reader should refer to the explicit language of the tenet. If further clarification is

needed, questions may be directed to the national office of the Registry of Interpreters for the Deaf, Inc.

This Code of Professional Conduct is sufficient to encompass interpreter roles and responsibilities in

every type of situation (e.g., educational, legal, medical). A separate code for each area of interpret-

ing is neither necessary nor advisable.

Philosophy

The American Deaf community represents a cultural and linguistic group having the inalienable right

to full and equal communication and to participation in all aspects of society. Members of the

American Deaf community have the right to informed choice and the highest quality interpreting serv-

ices. Recognition of the communication rights of Americas women, men, and children who are deaf is

the foundation of the tenets, principles, and behaviors set forth in this Code of Professional Conduct.

Voting Protocol

This Code of Professional Conduct was presented through mail referendum to certified interpreters

who are members in good standing with the Registry of Interpreters for the Deaf, Inc. and the

National Association of the Deaf. The vote was to adopt or to reject.

Adoption of this Code of Professional Conduct

Interpreters who are members in good standing with the Registry of Interpreters for the Deaf, Inc.

and the National Association of the Deaf voted to adopt this Code of Professional Conduct, effective

July 1, 2005. This Code of Professional Conduct is a working document that is expected to change

over time. The aforementioned members may be called upon to vote, as may be needed from time to

time, on the tenets of the code.

The guiding principles and the illustrative behaviors may change periodically to meet the needs and

requirements of the RID Ethical Practices System. These sections of the Code of Professional

Conduct will not require a vote of the members. However, members are encouraged to recommend

changes for future updates.

Function of the Guiding Principles

It i th bli ti f i t t t i j d t l iti l thi ki l th b fit

CODE OF

PROFESSIONAL

CONDUCT


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CODE OF PROFESSIONAL CONDUCT

Tenets

1. Interpreters adhere to standards of confidential communication.

2. Interpreters possess the professional skills and knowledge required for the specific interpreting

situation.

3. Interpreters conduct themselves in a manner appropriate to the specific interpreting situation.

4. Interpreters demonstrate respect for consumers.

5. Interpreters demonstrate respect for colleagues, interns, and students of the profession.

6. Interpreters maintain ethical business practices.

7. Interpreters engage in professional development.

Applicability

A. This Code of Professional Conduct applies to certified and associate members of the Registry of

Interpreters for the Deaf, Inc., Certified members of the National Association of the Deaf, interns,

and students of the profession.

B. Federal, state or other statutes or regulations may supersede this Code of Professional Conduct.

When there is a conflict between this code and local, state, or federal laws and regulations, theinterpreter obeys the rule of law.

C. This Code of Professional Conduct applies to interpreted situations that are performed either face-

to-face or remotely.

Definitions

For the purpose of this document, the following terms are used:

Colleagues: Other interpreters.

Conflict of Interest: A conflict between the private interests (personal, financial, or professional)

and the official or professional responsibilities of an interpreter in a position of trust, whether actual

or perceived, deriving from a specific interpreting situation.

Consumers: Individuals and entities who are part of the interpreted situation. This includes individu-

als who are deaf, deaf-blind, hard of hearing, and hearing.

1.0 CONFIDENTIALITY

Tenet: Interpreters adhere to standards of confidential communication.

Guiding Principle: Interpreters hold a position of trust in their role as linguistic and cultural facili-

tators of communication. Confidentiality is highly valued by consumers and is essential to protecting

all involved.

CODE OFPROFESSIONAL

CONDUCT


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1.2 Manage data, invoices, records, or other situational or consumer-specific information in a

manner consistent with maintaining consumer confidentiality (e.g., shredding, locked files).

1.3 Inform consumers when federal or state mandates require disclosure of confidential

information.

2.0 PROFESSIONALISM

Tenet: Interpreters possess the professional skills and knowledge required for the specific interpret-

ing situation.

Guiding Principle: Interpreters are expected to stay abreast of evolving language use and trends in

the profession of interpreting as well as in the American Deaf community.

Interpreters accept assignments using discretion with regard to skill, communication mode, setting, and

consumer needs. Interpreters possess knowledge of American Deaf culture and deafness-related resources.

Illustrative Behavior - Interpreters:

2.1 Provide service delivery regardless of race, color, national origin, gender, religion, age, dis-

ability, sexual orientation, or any other factor.

2.2 Assess consumer needs and the interpreting situation before and during the assignment and

make adjustments as needed.

2.3 Render the message faithfully by conveying the content and spirit of what is being communi-

cated, using language most readily understood by consumers, and correcting errors discreetly

and expeditiously.

2.4 Request support (e.g., certified deaf interpreters, team members, language facilitators) when

needed to fully convey the message or to address exceptional communication challenges (e.g.

cognitive disabilities, foreign sign language, emerging language ability, or lack of formal

instruction or language).

2.5 Refrain from providing counsel, advice, or personal opinions.

2.6 Judiciously provide information or referral regarding available interpreting or community

resources without infringing upon consumers rights.

3.0 CONDUCT

Tenet: Interpreters conduct themselves in a manner appropriate to the specific interpreting situation.

Guiding Principle: Interpreters are expected to present themselves appropriately in demeanor andappearance. They avoid situations that result in conflicting roles or perceived or actual conflicts of

interest.


3.1 Consult with appropriate persons regarding the interpreting situation to determine issues such

as placement and adaptations necessary to interpret effectively.

CODE OFPROFESSIONAL

CONDUCT


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3.6 Refrain from the use of mind-altering substances before or during the performance of duties.

3.7 Disclose to parties involved any actual or perceived conflicts of interest.

3.8 Avoid actual or perceived conflicts of interest that might cause harm or interfere with the

effectiveness of interpreting services.

3.9 Refrain from using confidential interpreted information for personal, monetary, or professional

gain.

3.10 Refrain from using confidential interpreted information for the benefit of personal or pro-

fessional affiliations or entities.

4.0 RESPECT FOR CONSUMERS

Tenet: Interpreters demonstrate respect for consumers.

Guiding Principle: Interpreters are expected to honor consumer preferences in selection of inter-

preters and interpreting dynamics, while recognizing the realities of qualifications, availability, and

situation.


4.1 Consider consumer requests or needs regarding language preferences, and render the mes-

sage accordingly (interpreted or transliterated).

4.2 Approach consumers with a professional demeanor at all times.

4.3 Obtain the consent of consumers before bringing an intern to an assignment.

4.4 Facilitate communication access and equality, and support the full interaction and independ-

ence of consumers.

5.0 RESPECT FOR COLLEAGUES

Tenet: Interpreters demonstrate respect for colleagues, interns and students of the profession.

Guiding Principle: Interpreters are expected to collaborate with colleagues to foster the delivery of

effective interpreting services. They also understand that the manner in which they relate to col-

leagues reflects upon the profession in general.


5.1 Maintain civility toward colleagues, interns, and students.

5.2 Work cooperatively with team members through consultation before assignments regardinglogistics, providing professional and courteous assistance when asked and monitoring the

accuracy of the message while functioning in the role of the support interpreter.

5.3 Approach colleagues privately to discuss and resolve breaches of ethical or professional

conduct through standard conflict resolution methods; file a formal grievance only after

such attempts have been unsuccessful or the breaches are harmful or habitual.

CODE OFPROFESSIONAL

CONDUCT


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6.0 BUSINESS PRACTICES

Tenet: Interpreters maintain ethical business practices.

Guiding Principle: Interpreters are expected to conduct their business in a professional manner

whether in private practice or in the employ of an agency or other entity. Professional interpreters areentitled to a living wage based on their qualifications and expertise. Interpreters are also entitled to

working conditions conducive to effective service delivery.


6.1 Accurately represent qualifications, such as certification, educational background, and expe-

rience, and provide documentation when requested.

6.2 Honor professional commitments and terminate assignments only when fair and justifiable

grounds exist.

6.3 Promote conditions that are conducive to effective communication, inform the parties

involved if such conditions do not exist, and seek appropriate remedies.

6.4 Inform appropriate parties in a timely manner when delayed or unable to fulfill assignments.

6.5 Reserve the option to decline or discontinue assignments if working conditions are not safe,

healthy, or conducive to interpreting.

6.6 Refrain from harassment or coercion before, during, or after the provision of interpreting

services.

6.7 Render pro bono services in a fair and reasonable manner.

6.8 Charge fair and reasonable fees for the performance of interpreting services and arrange for

payment in a professional and judicious manner.

7.0 PROFESSIONAL DEVELOPMENT

Tenet: Interpreters engage in professional development.

Guiding Principle: Interpreters are expected to foster and maintain interpreting competence and the

stature of the profession through ongoing development of knowledge and skills.


7.1 Increase knowledge and strengthen skills through activities such as:

pursuing higher education;

attending workshops and conferences;

seeking mentoring and supervision opportunities;

participating in community events; and

engaging in independent studies.

7 2 K b t f l li i l d l ti th t ff t th f i

CODE OFPROFESSIONAL

CONDUCT


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Interpreting for NES Jurors at NewMexicos Second Judicial District CourtInterpreting Trials for NES Jurors At NMSJDC, NES jurors are United States citizens who, for the most part, have abasic knowledge of English and who have lived in this country many years, yet theydont have sufficient confidence in their English language abilities to understand thelegal and technical language of a trial Begin by ensuring the NES juror for whom you are interpreting is a United Statescitizen Only one interpreter at a time should interpret for the NES juror(s), thedefendant(s) and the witness(es), using wireless equipment, so all the interpretation

clients hear the same interpretation of the trial Stress the importance of he/she hearing everything that is said during the trial, andask the NES juror to get your attention if they cannot hear at anytime Explain the voire dire process, emphasize the importance of answering the questionshonestly, and reassure the NES juror that they can speak in their native languageand the interpreter will interpret their answers; in addition, they can speak in privateto the judge if they do not want to speak in front of the other members of the jurypool Ensure that at least two interpreters are sworn in before deliberations begin Keep the number of interpreters covering a trial to a minimumAvoiding 13th Juror Syndrome Be polite, but keep communication with the NES juror outside of the trial to anabsolute minimum Maintain physical distance in the courtroom and throughout the trial Do NOT take breaks or have lunch with jurors Maintain role of court interpreter, avoid becoming a social director for the NES juror


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Using Only Certified Court Interpreters for NES Jurors Interpreting for jurors is by far one of the most important tasks we perform sincethey are the ones who decide if someone will be charged, as well as a defendants guiltor innocence Only CERTIFIED court interpreters should be provided for NES jurors The liability to the courts of using uncertified court interpreters should be providedfor NES jurors is enormous and undoubtedly a cause for appeal While we have sufficient certified Spanish language court interpreters, most LOTSinterpreters are not certified Most LOTS interpreters do not interpret simultaneously Currently, at NMSJDC, the Interpreter and the Jury Divisions have decided to excuseany juror who requires a LOTS interpreter for the aforementioned reasons and sincethe cost of flying an interpreter in for a trial that may or may not happen and for a

juror who may or may not be selected is prohibitiveFairness and Difficulties with Respect to Jury Instructions Most judges will send at least one copy of the jury instructions into the jury room,some provide a copy to each juror Providing a translated version of the jury instructions for the NES juror seems to befair and convenient The instructions should ideally be translated by certified translators The judge and the attorneys in the case must be informed if a translated version ofthe jury instructions is to be provided for the NES juror, and they must all approvethisTopics for Discussion The possibility of setting up a database of standard jury instructions that have beentranslated into Spanish by certified translators Number of interpreters in the jury room during deliberations, and how teaminterpreting works during deliberations


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DATE

LOCATION

TOPICS


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1.Las Cruces:

Ramada Hotel / Conference CenterHotel Encanto


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2. Ruidoso:

Inn of the Mountain Gods


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3. Albuquerque:

Convention CenterEmbassy Suites

Hilton


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General Sessions/ English:

Ethics A Murderers Psychological Profile

The Sex Offender Mentality

Signed and Spoken Interpreters Working Together (Ms. Meryl

C.S./ Language Access and Deaf Services Coordinator in theMaine Office of Multicultural Affairs within the Department ofHealth and Human Services) Najit Guest Speaker.

Court Security and the Court Interpreter

- -

-

-


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Interpretation and Translation:

Firearms and WeaponsLegal Terminology

Medical Terminology

-

-

- -

-


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NEW MEXICOS FIRST CERTIFIED COURT INTERPRETERS

CONFERENCE


Closing Remarks

Whats New?&

Whats Next?


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Whats New?

State Justice Institute Grant Award:

New Mexico Justice System Interpreter Resource

Partnership

Goal: Access to culturally and linguistically appropriate

services across the justice systemHow:

Targeted recruitment, geographically and by language

Work with universities & colleges

Training for personnel throughout the justice system


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NM Justice System Interpreters

Resource Partnership

Children, Youth & Families DepartmentJudicial Education Center

New Mexico Sheriffs AssociationNew Mexico Commission for the Deaf & Hard of

Hearing PersonsCommunity Outreach Program for the Deaf


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NM Justice System Interpreters

Resource Partnership

Administrative Office of the District AttorneyUNM- Los Alamos

New Mexico Corrections DepartmentNM Police Chiefs Association and State Police

Doa Ana Community CollegeCentral NM Community College

NM Public Defenders


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Whats Next?

Certification Process

Work Groups

Ongoing Opportunities for Input


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Certification Process

Language-Neutral OrientationsSpoken Languages Other than Spanish

Signed Languages

Mentored Study Groups

Written Exam Required prior to Oral Exams

Qualified Status

Continuing Education Requirements


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Work Groupsand Other Opportunities

Study Group Mentors

TrainersNES Juror Work Group

Performance Management Work GroupConference Planning Group


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More Opportunities for Input

Partners ForumPropose a topic for discussion in the newsletter or

online

Sound OffShare successes, raise issues, tell everyone whats

working and whats not

Just Ask

A question and answer feature in Partners


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For More Information

Contact

Pam Snchez

[email protected]
mailto:[email protected]:[email protected]


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New Mexicos Certified

Court Interpreters ConferenceOctober 11, 2008

Santa Fe, New Mexico

Sound Files:Forensic Transcription

Translation and TestimonyRafael Carrillo


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Sources

Federal government

State and local government

Private sector


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Federal Government

Phone conversations Body wires

Surveillance/sting videotapes Jail recordings

Conference material


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State and Local Government

Phone conversations

Body wires Surveillance/sting videotapes

Interviews Jail recordings

Traffic stops 911 recordings


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Private Sector

Private defense attorneys Civil cases

Interviews Depositions

Expert Testimony

P i i Mi i


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Practitioner Minimum

Qualifications

Command of working languages Meet physical requirements

Meet mental requirements Knowledge of TT process

Analytical skills

Access to research tools

Qualify for security clearance

Ph i l d M t l


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Physical and Mental

Requirements

Able to sit for extended periods of time Acute hearing

Work well under stress Amenable to work in small spaces


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Software

Word processors

Transcription software

http://www.nch.com.au/scribe/index.html

Voice recognition software

Audio cleaning/filtering software


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Work Space

Comfort Good lighting

Availability of research resources Security


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Reception of Work Material

Cost estimate

Set deadlines Establish rates

Written agreement or contract Issue receipts for materials

Use the magic formula1 hour of work for every minute of audio


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C.T.S.10328 Garwood Court

El Paso, TX 79925-7305

Tel (915) 494-1249Fax (915) [email protected]

I, Rafael Carrillo received from Agent 007 the following materials for case number ABC-123:

1.- Three CDs labeled Case ABC-123, containing 4 WAV files.

2.- Three copies of line sheets containing call.

3.- One copy of police report containing body wire data.

I understand that this material shall be returned with the final product and all work copies prepared.

____________________ ________________RECEIVED DATE


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TT Process

Work logs Listen to audio Perform research Prepare transcript

Prepare translation Review Q.C.

Print Cold read Certify


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Transcript format

final houston\Word Perfect documents\HITA

TRANSCRIPT.wpd

VOICE
http://../Documents%20and%20Settings/aocpjs/Local%20Settings/Temp/Word%20Perfect%20documents/HITA%20TRANSCRIPT.wpdhttp://../Documents%20and%20Settings/aocpjs/Local%20Settings/Temp/Word%20Perfect%20documents/HITA%20TRANSCRIPT.wpdhttp://../Documents%20and%20Settings/aocpjs/Local%20Settings/Temp/Word%20Perfect%20documents/HITA%20TRANSCRIPT.wpdhttp://../Documents%20and%20Settings/aocpjs/Local%20Settings/Temp/Word%20Perfect%20documents/HITA%20TRANSCRIPT.wpd


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VOICE

IDENTIFICATION???

I dont think so!!!!!!


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Delivery of material

Prepare receipt

Deliver ALL materials

Clean your work area and electronic storage

units

C T S


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C.T.S.10328 Garwood Court

El Paso, TX 79925-7305

Tel (915) 494-1249Fax (915) 593-5485

[email protected]

I, Agent 007 received from Rafael Carrillo the following materials for case number ABC-

123:1.- One CD labeled A-1 Final Certified Transcripts R.C, containing 4 protected PDF files.

2.- Four certified transcripts/translations for equal number of recordings HITATRANSCRIPT 001 to 004.

3.- Three CDs labeled Case ABC-123, containing 4 WAV files.4.- Three copies of line sheets containing call.5.- One copy of police report containing body wire data.I understand that this material is the final product and should replace any draft previously

provided byRafael Carrillo. I further understand that Rafael Carrillo has returned all material provided

to him andhas not retained copies of the final product and that any changes or alterations made to

the finalproduct will void the certification.

______________________ ______RECEIVED DATE

General recommendations


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General recommendations

Get familiar with the local slang in both languages

Compile glossaries

Read the local newspapers and listen to local news and radio shows

Do your homework, many time you will run into cases that involvehorses, cigarettes, medical terms, or a specific industry. Make sureyou understand where the events are taking place so that you are

familiar with names of places if they come up

Consult with others colleagues in the field

Maintain a comfortable work environment and take breaks to avoidoverworking both your body and your mind

Take care of yourself. It is very easy to end up old, fat, deaf, blind

and losing you hair very quickly


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Keep in touch with your client so that you know trialdates and avoid conflicts of interest.

ZIPP IT!!!! Loose lips sink ships!!!!!

Dont be afraid to ask for receipts or written confirmation

for any agreement

Ask if you can keep copies of work an for how long


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Never forget that you are loyal first andforemost to the language, not your

client.

Apply all the ethical rules you would inany other type of translation and

interpretation assignment.Dont take assignments you are not

qualified for.


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Thank you for your attention!

If you have any additional questions, please feel

free to contact me at 915-494-1249 or [email protected] .

2008 Interpreter Conference Handouts

Documents

Transcript of 2008 Interpreter Conference Handouts