2004-12_skytalk

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* YVR is the international aeronautical designation for Vancouver International Airport. Cell Phone Rentals Cell Phone Rentals Call 604-671-4655 DECEMBER 2004 • Your Airport Community Newspaper – Vancouver International Airport FREE SEE HOLIDAY SEASON AT YVR PAGE 2 SEE RAV LINE, CONTINUED ON PAGE 2 Best Wishes and a Happy and Prosperous New Year to All. Best Wishes and a Happy and Prosperous New Year to All. Holiday Season Takes Off At YVR With Annual Christmas Tree Contest And Runway Sale A s the weather turns cold, the holiday season heats up at YVR. The festivities are already under way, with the kick-off last month of the 6th Annual Children’s Christmas Tree Decorating Contest. Thirty elementary school classes, (Grades 1-4) from the across the Lower Mainland, came to YVR to decorate Christmas trees with hand-made ornaments. Each tree has a different corporate sponsor and all will be on display on the columns lining the International Terminal until the end of December. RAV Line Given ‘Green’ Light YVR Applauds TransLink Board’s Decision V ancouver International Airport Authority welcomed the decision by the TransLink Board to proceed with the Richmond-Airport-Vancouver Rapid Transit Line (RAV Line). The Airport Authority is a funding partner with TransLink, and the B.C. and federal governments in the RAV project, and has committed up to $300 million to construct the airport portion of the line connecting Richmond, Vancouver International Airport (YVR) and Vancouver. Airport Authority president and CEO Larry Berg said the decision is the result of support from the community, the project partners, all three levels of Government and the cities of Vancouver and Richmond. “Thanks to the vision and guidance of our Board of Directors, the Airport Authority made a commitment to this project in its early stages,” said Berg. “They, along with the people and businesses that make up YVR, have understood the importance of this project to the airport, the region and British Columbia. It is on their behalf that V ancouver International Airport (YVR) has become the first airport facility to offer MetroNaps™ Pods—semi-private napping chairs that allow passengers to take advan- tage of downtime and rejuvenate themselves by taking a power nap at the airport. “We are excited to be the first air- port in the world to offer passengers MetroNaps,” said Christopher Gilliland, YVR manager retail sales and service programs. “At YVR we are committed to offering travellers leading-edge services and retail pro- grams. “This innovative new service is one of YVR’s numerous airport ‘firsts’ including North America’s first airport 7-Eleven and first Plaza Premium pay-per-use luxury lounge facilities.” Located after security in interna- tional departures, the pods offer a quick recharge for international departing passengers. For $15 for the first 20 minutes, nappers can drift off while listening to tranquil, relaxation- inducing music. A gentle vibration wakes the napper, who is then provid- ed with a mint and fresh towelette by an attendant. Nappers can add more time in a pod for $5 for each addi- tional 10 minutes. “We are very pleased to be open- ing our first airport location at Vancouver International Airport,” said Arshad Chowdhury, MetroNaps co-founder. “YVR is modern and innovative, and therefore the ideal place to commence our airport instal- lations. We look forward to providing our MetroNaps service at this impor- tant gateway between North America and Asia.” The MetroNaps Pod has a spheri- cal upper body shape that creates a semi-private acoustical and visual environment, offering protective pri- Founded in 2003, and researched and tested at Carnegie Mellon University, the MetroNaps™ Pod has been designed to help max- imize the rejuvenating effects of a brief rest. SEE POWER NAP, PAGE 2 Power Napping Comes To YVR – New Service A World-Wide ‘First’ Alaska Expands Service From Vancouver A laska Airlines will begin new non-stop service between Vancouver and San Diego on February 13, 2005. Additionally, Alaska will bolster its existing ser- vice between Vancouver and Las Vegas and Palm Springs. The flights will feature both coach and first-class seating. “This is a natural expansion of our West Coast network and it reflects our commitment to Vancouver as we add strategic routes and new cities to meet customer demand,” said Greg Saretsky, Alaska’s executive vice president of marketing and planning. SEE ALASKA AIRLINES, CONTINUED PAGE 2 Make a donation to the CKNW Orphans’ Fund and vote for your favourite Christmas tree on display in the International Terminal building.

description

Your Airport & Sea Island Community Newspaper

Transcript of 2004-12_skytalk

Page 1: 2004-12_skytalk

* YVR is the international aeronautical designation for Vancouver International Airport.

Cell Phone Rentals Cell PhoneRentals

Call 604-671-4655

DECEMBER 2004 • Your Airport Community Newspaper – Vancouver International Airport F R E E

SEE HOLIDAY SEASON AT YVR PAGE 2

SEE RAV LINE, CONTINUED ON PAGE 2

Best Wishes and a Happy and

Prosperous New Year

to All.

Best Wishes and a Happy and

Prosperous New Year

to All.

Holiday Season Takes Off At YVRWith Annual Christmas Tree Contest And Runway Sale

As the weather turns cold, the holiday season heats up at YVR. The festivities arealready under way, with the kick-off last month of the 6th Annual Children’sChristmas Tree Decorating Contest. Thirty elementary school classes, (Grades

1-4) from the across the Lower Mainland, came to YVR to decorate Christmas treeswith hand-made ornaments. Each tree has a different corporate sponsor and allwill be on display on the columns lining the International Terminal until the end ofDecember.

RAV Line Given‘Green’ LightYVR Applauds

TransLink Board’sDecision

Vancouver International Airport Authority welcomedthe decision by the TransLink Board to proceed withthe Richmond-Airport-Vancouver Rapid Transit Line

(RAV Line).The Airport Authority is a funding partner with

TransLink, and the B.C. and federal governments in theRAV project, and has committed up to $300 million toconstruct the airport portion of the line connectingRichmond, Vancouver International Airport (YVR) andVancouver.

Airport Authority president and CEO Larry Berg saidthe decision is the result of support from the community,the project partners, all three levels of Government andthe cities of Vancouver and Richmond.

“Thanks to the vision and guidance of our Board ofDirectors, the Airport Authority made a commitment tothis project in its early stages,” said Berg. “They, alongwith the people and businesses that make up YVR, haveunderstood the importance of this project to the airport,the region and British Columbia. It is on their behalf that

Vancouver International Airport(YVR) has become the first airportfacility to offer MetroNaps™

Pods—semi-private napping chairsthat allow passengers to take advan-tage of downtime and rejuvenatethemselves by taking a power nap atthe airport.

“We are excited to be the first air-port in the world to offer passengersMetroNaps,” said ChristopherGilliland, YVR manager retail salesand service programs. “At YVR weare committed to offering travellersleading-edge services and retail pro-grams.

“This innovative new service isone of YVR’s numerous airport‘firsts’ including North America’sfirst airport 7-Eleven and first PlazaPremium pay-per-use luxury loungefacilities.”

Located after security in interna-tional departures, the pods offer aquick recharge for internationaldeparting passengers. For $15 for thefirst 20 minutes, nappers can drift offwhile listening to tranquil, relaxation-inducing music. A gentle vibrationwakes the napper, who is then provid-ed with a mint and fresh towelette byan attendant. Nappers can add moretime in a pod for $5 for each addi-tional 10 minutes.

“We are very pleased to be open-

ing our first airport location atVancouver International Airport,”said Arshad Chowdhury, MetroNapsco-founder. “YVR is modern andinnovative, and therefore the idealplace to commence our airport instal-lations. We look forward to providingour MetroNaps service at this impor-tant gateway between North Americaand Asia.”

The MetroNaps Pod has a spheri-cal upper body shape that creates asemi-private acoustical and visualenvironment, offering protective pri- Founded in 2003, and researched and tested at Carnegie Mellon

University, the MetroNaps™ Pod has been designed to help max-imize the rejuvenating effects of a brief rest. SEE POWER NAP, PAGE 2

Power Napping Comes To YVR – New Service A World-Wide ‘First’

Alaska Expands Service From VancouverAlaska Airlines will begin new

non-stop service betweenVancouver and San Diego on

February 13, 2005. Additionally,Alaska will bolster its existing ser-vice between Vancouver and LasVegas and Palm Springs.

The flights will feature bothcoach and first-class seating.

“This is a natural expansion ofour West Coast network and itreflects our commitment toVancouver as we add strategic routesand new cities to meet customer demand,” said Greg Saretsky,Alaska’s executive vice president of marketing and planning.

SEE ALASKA AIRLINES,CONTINUED PAGE 2

Make a donation to the CKNW Orphans’ Fund andvote for your favourite Christmas tree on display

in the International Terminal building.

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2 • D E C E M B E R 2 0 0 4

Express Quote Service Call today!

Tel: 604.294.5538 / Fax: 604.294.54402457 Beta Avenue, [email protected]

CHECK THESE YVR SAMPLE PRICES!QUANTITY: 1,000 2,000 3,000 4,000 5,000 10,0008.5”x11” Full Colour One Side (4/0)80 lb $310 $350 $390 $430 $470 $645100 lb $320 $365 $410 $455 $490 $690

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Holiday Season At YVR, FROM PAGE 1

Alaska Airlines, FROM PAGE 1

Power Nap, FROM PAGE 1RAV Line, FROM PAGE 1

The Richmond-Airport-Vancouver Rapid Transit Line (RAV Line) is slated toopen in 2009, linking central Richmond, YVR via the Cambie corridor to cen-tral Broadway, the downtown business district and Waterfront Station.

Saretsky noted that Alaska hasgrown its presence in BritishColumbia to 12 daily flights fromVancouver, with additional servicefrom Kamloops, Kelowna andVictoria via sister carrier Horizon Air.

By February 2005, Alaska andHorizon Air together will offer morethan twice the number of daily trans-border flights between BritishColumbia and the U.S. than any otherairline.

vacy without overly enclosing. Thepod inclines forward to allow for easyentry, and then reclines to allow foroptimal positioning. The slight eleva-tion of the feet and knees promotesblood circulation and reduces pres-sure on the lower back.

“The MetroNaps Pod has beendesigned to go just about anywhere,and an airport is an obvious location,”said Christopher Lindholst,MetroNaps co-founder. “Travellingcan certainly be tiring, and people

often have significant amounts oftime before a flight or during a lay-over. MetroNaps provides a great wayfor the weary traveller to get somerest before, or after their flight, sothey can feel refreshed upon arrival attheir destination.”

The MetroNaps Pods atYVR–three in total–will have anattendant on duty to look after per-sonal belongings that are placedunder the pods as nappers enjoy theirrest.

I congratulate the TransLink Board ontheir decision.”

On a typical weekday, theRichmond-Airport-Vancouver corri-dor currently handles about 500,000people. A large contributor to the traf-fic along the corridor is airportemployees and passengers.

YVR’s nearly 400 businesses andorganizations employ approximately26,000 people and last year served14.3 million passengers. By 2021, itis expected that the airport communi-ty will employ 40,000 people andpassenger numbers will increase to 25million.

Airport visitors are invited to vote for their favourite tree by submitting a bal-lot, available under each tree, and donation of their choice to either of the cus-tomer service counters.

Prizes will be awarded to the top three schools voted for, and all moniesraised through donations and sponsorship fees will go to the CKNW Orphans’Fund.

Great holiday savings begin on December 24 with YVR merchants’ runwaysale. Shoppers are encouraged to fill their suitcases with specially priced giftsand seasonal merchandise available until January 4, 2005.

Reservations Welcome8331 River Road • 604-273-7014www.boathouserestaurants.ca

R E S T A U R A N TESTABLISHED 1981

R I C H M O N D

R E S T A U R A N TESTABLISHED 1981

R I C H M O N D

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Your Airport Community NewspaperDECEMBER 2004 ISSUE • VOL. 12 • NO. 3

YVR SKYTALK, the official newspaper of the Vancouver International Airport, is published monthly by WestcoMarketing Ltd. for the more than 26,000 people who make up the airport community at YVR. No portion of this

publication may be reproduced in whole or part without the written permission of the publisher.

RICHMOND OFFICE:

Suite 306 - 5400 Airport Road South

Richmond, BC V7B 1B4

Tel: 604-736-6754 • Fax: 604-736-6750

Email: [email protected]

Printed on Recycled Stock using vegetable based inksPlease recycle this product.

Publisher: Patrick Stewart

Associate Publisher: Joan Stewart

Editorial Liaison: Jody Holgate

Contributing Writers: Arnold Klappe, Phil Melnychuk,

Jim Jorgenson, Ralph Eastman,

Artie Chumpol

Creative / Production: James Martin

Photography: Jim Jorgenson

ASSOCIATIONOF AIRPORT

PUBLICATIONS

P.O. Agreement #1676261

Last month’s Forum ’44 at YVR was a meeting ofdiverse voices with one common goal: envision theworld 40 years from today, identify the implications

for YVR and discuss how the airport can contribute toan economically, environmentally and socially sustain-able future for the people of B.C. and Canada.

Among the distinguished speakers at the Forumwas Premier Gordon Campbell, who talked about theneed to ensure YVR’s position as the gateway toemerging markets and economies, bringing newopportunities and activities to B.C. RepresentingOttawa was David Emerson, Minister of Industry, whooutlined what he considers to be YVR’s key issues forthe future: operations and development, border risksand aircraft technologies.

David Baxter from the Urban Futures Institute, Dr.Michael Goldberg of the University of B.C., and envi-ronmental and social justice advocate Severn Cullis-Suzuki discussed the business, social and environ-mental options open to Greater Vancouver, BritishColumbia and Canada in the decades to come. Dr.David Pang, President and CEO of Airport AuthorityHong Kong, and Andrew Zollers of Boeing CommercialAirplanes painted a picture of the airports and aircraftof the future. Well-known pollster and socialresearcher Dr. Angus Reid provided insight into theconsumer of the future, while Michelle McKenzie of theCanadian Tourism Commission, David Marshall of theFraser Basin Council and Whistler Mayor Hugh

O’Reilly gave us their unique vision of the future oftravel and tourism.

At the conclusion of their presentations, I present-ed to delegates a number of potential future develop-ment options for YVR. These included an additionalrunway, various configurations for future terminalexpansions, ground transportation enhancements—such as additional bridges and roads, a dedicatedaccess route or transportation demand manage-ment—and site options for a larger, busier YVR able tosupport the vital travel, trade and tourism of tomor-row.

So why did the Airport Authority host this two-dayconference at YVR? Forum ’44 was the kick-off of thecommunity consultation process for our 2007-2027Master Plan, which looks at the allocation of airportresources—most importantly land—and how YVR canbest be developed to contribute to the economic,social and environmental sustainability of our regionand province over the next 20 years.

Looking out 40 years helped us to understandsome of the questions we need to ask in planning forthe next 20 years, so the actions we take today don’tpreclude our future sustainability.

The thoughtful and fascinating insight and diversityof voices at Forum ’44 will be invaluable as we seekcommunity and stakeholder input on the trends andissues that matter to British Columbians—providing forsound airport planning today and for the future.

D E C E M B E R 2 0 0 4 • 3

www.yvr.ca/authori ty /news/skytalk.asp

PRESIDENT’S CORNERBy LARRY BERG, President and Chief Executive Officer

Forum ’44 Charts Course For Future Dialogue

Tips ForSurvivingHoliday TravelTo alleviate the stress that accompa-

nies holiday travel, keep in mindthe following tips:

Arrive earlyTravellers should leave plenty of

time to check-in and clear security.Arrive at the airport at least one hourprior to departing on a domesticflight, and two to two-and-a-halfhours prior to departing on a U.S.-bound, or other international flight.Prior to arriving at the airport, contactyour airline to check the status ofyour flight departure time.Think safety and security

It is recommended that passengerslimit their carry-on luggage to onepiece.

The following items are prohibitedas carry-on and will be confiscated: • All knives• Any sharp and/or pointed objects • Replica or toy weapons• Corkscrews• Fireworks• Sporting equipment, such as golf

clubs, hockey sticks, ski poles,squash and tennis racquets and iceskates.

Don’t wrap presentsDo not pack any wrapped presents

or packages in your carry-on bags as

they will be unwrapped and inspect-ed, adding time to the pre-boardscreening process.

If you are unsure of what you canor cannot bring as carry-on luggage,contact your airline or visit theCanadian Air Transport SecurityAuthority Web site (www.catsa.gc.ca)for further information.Bring proper documentation

Always travel with photo identifi-cation. A passport is required forinternational flights and is recom-mended for U.S.-bound flights. Makesure your travel documents are cur-rent; many countries require a pass-port that is valid for six months afteryou return home. It is recommendedthat you photocopy important docu-ments and keep the copies separatefrom the originals, in case the latterare lost or stolen.Think ahead when travelling with children

When flying with small children,try to book the bulkhead seats, whichare the first row in economy class.Not only do these offer more leg-room, but many airlines provide abassinet that can be attached to thewall in front of the seats.

Page 4: 2004-12_skytalk

Ascenic 42-kilometre race acrossNew York—from Staten Island toCentral Park, over bridges and

through five boroughs—the New

York City Marathon is a dream formany, a reality for few. But onNovember 7, 2004, the marathonbecame a reality for two Vancouver

Airport Authority employees.Drew Pankrath and Melisa

Luongo, two employees with theOperations Department at YVR, havebeen running for years but have neverfaced a competition as prestigious oras rigorous as the New York CityMarathon. Dedicated to running themarathon, the two trained for fourmonths, logging 30 to 60 kilometresper week in addition to working fulltime.

“I would put in a 12-hour day atwork and then go home and run 10kilometres,” said Melisa. “And on mydays off I would do the long runs.”

At 6 a.m. on November 7, Melisaand Drew arrived at the race to regis-ter and await the 10:10 a.m. starttime. The forecast for the day was 20degrees Celsius, unseasonably warmfor November. “It was hard to know

what to wear,” said Melisa. “We hadno idea it was going to be that warm.”

Drew and Melisa did not runtogether but had friends strategically

placed along the route to provideinspiration. Along with their friends,the streets were lined with cheeringspectators. “The support was morethan I could have imagined,” saidDrew. “I was getting cheers and high-fives from so many people along theway.”

Volunteers and spectators gatheredaround the final three kilometers lead-ing to Central Park and the finish line.The emotion of finishing the race wasmarked by tears of joy and pain. “Iwas just so happy to cross that finishline,” said Drew. “In other races itwas anti-climatic but this one wasvery different.”

Unlike other marathons they hadcompleted, it was the experience andnot the finish times that were impor-tant to these two competitors. “Wefinished in the top third of runnersand are so proud of that fact,” saidDrew.

The experience did not end at fin-ish line. “We were treated likecelebrities—even the subway wasfree for the runners.” Marathon par-ticipants were conspicuous as theystruggled down the stairs into the sub-way stations, their legs aching fromthe hours of running.

It’s not always easy to find inspi-ration at the work place, the kind thatmakes you take a second look at yourlife and wonder if you have the com-mitment necessary to achieve yourgoals. But in the case of Drew andMelisa, the inspiration they found atYVR drove them to follow theirdreams through the streets and bor-oughs of New York.

4 • D E C E M B E R 2 0 0 4

YVR Runners Take Flight In The Big Apple By Jennifer Dandy

Vancouver Airport Authority employees Drew Pankrath and Melisa Luongo fin-ished in the top third of runners at this year’s New York City Marathon.

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Page 5: 2004-12_skytalk

‘Victims’ of smoke inhalation and third-degree burns – (l. to r.) Pat Castle, MegComiskey, Ralph Eastman, Sarah Hughes, Elaine Soo, Margarida Ferreira.

Last month, the Airport Authorityconducted ‘Operation Egress,’ amulti-agency emergency evacua-

tion exercise in the DomesticTerminal Building. The exercise gaveemergency response personnel andairport staff an opportunity to applytheir training to a live scenario andtest YVR’s comprehensiveEmergency Management Plan.

During the exercise, emergencypersonnel responded to a simulatedfire on Level 4 of the DomesticTerminal. Passengers and visitorswere advised of the exercise andknew to expect fire alarms, emer-gency personnel with equipmententering and exiting the building, aswell as actors playing victims ofsmoke inhalation.

Emergency simulation drills,including live scenario training andtable-top emergency exercises, are animportant part of the AirportAuthority’s comprehensive Emer-gency Management Plan. TheEmergency Management Plan hasone goal: to protect the health andsafety of airport customers, passen-gers and employees by ensuringemergency preparedness remainsintegral to the operating philosophy atYVR.

D E C E M B E R 2 0 0 4 • 5

YVR WELCOMES YOUR

LETTERS TO THE EDITORAll letters must include yourname, address and phonenumber for confirmation.

Please send to:

The Editor: YVR SKYTALK306-5400 Airport Road SRichmond, BC V7B 1B4

Tel: 604-736-6754

Fax: 604-736-6750

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Airport Authority PractisesEmergency Evacuation With‘Operation Egress’

Ralph Eastman, manager, communi-cations, Vancouver InternationalAirport Authority, has his ‘wounds’prepared for the ‘Operation Egress’emergency preparedness exercise.

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6 • D E C E M B E R 2 0 0 4

Vancouver Airport Services(YVRAS), through an operatingsubsidiary, will assume the role

of airport operator and the responsi-bility for the day-to-day manage-ment and operation of airports inTegucigalpa, San Pedro Sula, LaCeiba and Roatan in Honduras.These airports handle approximate-ly two million passengers annually.

“This transaction adds criticalmass to our current network of air-ports in the region and confirms ourcommitment to airport develop-ment in Latin America and theCaribbean basin,” said FrankO’Neill, president and chief execu-tive officer for YVRAS. “Hondurasoffers exceptional attractions fortourists, ranging from Mayan ruins,to world-class diving, to vast eco-reserves. Our company will addsignificant value to the concession

by introduc-ing interna-tional bestp r a c t i c e s ,a s s i s t i n gwith themanagementof the con-struction pro-gram andimplement-ing commer-cial initia-tives at theairports.”

Under the16 yearsremaining onthe conces-sion contract,an interna-tional con-sortium isexpanding and refurbishing the air-

ports in order to enhancethe overall level of ser-vice provided to cus-tomers.

Long-term financingfor the US$60-millionproject is currently underconsideration by theI n t e r A m e r i c a nDevelopment Bank.

YVRAS is owned byVancouver InternationalAirport Authority andCDC Capital Partners.The company, which cel-ebrates its 10th anniver-sary this year, manages 19airports in six countries,and specializes in busi-ness and retail planning,air terminal planning anddesign, project manage-ment and training services

for airports around the world.

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ome and enjoy a grand evening with the Quality Inn AirportVancouver Grand New Year’s Eve Package. This packageincludes a bottle of champagne upon check-in, overnightaccommodations, and hotel parking. Also included is anexquisite New Year’s Eve dinner at our DA’1 Restaurant serv-ing a mixture of American and Asian dishes.After dinner join the “Celebration” dance event at our Hippo’sSports Grill (ID’s will be checked at door) with DJ playingmusic from the ‘70s, ‘80s, ‘90s & karaoke. There will be danc-ing and a full bar serving cocktails until 2:00am (cocktailsnot included). At midnight, enjoy a Champagne toast withNew Year’s Party Favors.The next morning enjoy a late checkoutof up to 2:00pm and a New Year’s DayBreakfast, in our DA’1 Restaurant.

ome and enjoy a grand evening with the Quality Inn AirportVancouver Grand New Year’s Eve Package. This packageincludes a bottle of champagne upon check-in, overnightaccommodations, and hotel parking. Also included is anexquisite New Year’s Eve dinner at our DA’1 Restaurant serv-ing a mixture of American and Asian dishes.After dinner join the “Celebration” dance event at our Hippo’sSports Grill (ID’s will be checked at door) with DJ playingmusic from the ‘70s, ‘80s, ‘90s & karaoke. There will be danc-ing and a full bar serving cocktails until 2:00am (cocktailsnot included). At midnight, enjoy a Champagne toast withNew Year’s Party Favors.The next morning enjoy a late checkoutof up to 2:00pm and a New Year’s DayBreakfast, in our DA’1 Restaurant.

C

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Avoid the Christmas rush and purchase your certificates today. Enquire with our Front Desk

YVRAS To Operate Four Airports In Honduras

Frank O’Neill, president and chiefexecutive officer for YVRAS.

Last month, officers of the CanadaBorder Services Agency (CBSA) atVancouver International Airport

(YVR) seized 11.5 kilograms of hero-in hidden in picture frames and twofalse-sided suitcases.

“This seizure was another excel-lent example of the outstanding workdone by our officers,” said MarilynMurray, CBSA’s chief of passengeroperations at YVR. “The interceptionof illegal drugs at our borders notonly plays a big part in making ourcommunities safer, but also acts as adeterrent to others.”

On November 15, officers of theCBSA conducted a routine examina-tion of luggage belonging to a

Canadian resident returning from atrip to India. During the examination,officers used equipment that detectscontraband and obtained a positivereading from wooden-framed wed-ding pictures included in the trav-eller’s luggage. Officers then con-ducted an X-ray examination, whichrevealed inconsistencies in both theframes and the traveller’s suitcases.On further examination, the officersdiscovered plastic bags filled with asubstance that was later determined tobe heroin.

Since January 1, 2004, officers ofthe CBSA in B.C. have made 2,315drug seizures, consisting of more than2.5 tonnes of illegal substances.

CBSA Seizes 11.5 Kilograms Of Heroin

YVR Third Quarter Passenger And Cargo NumbersComparison Of 2004 Versus 2003

Third-quarter passenger and cargo numbers at YVR show passenger traffic up 8.7 per cent versus the same quarterlast year. All sectors--domestic, transborder, and international—reflect an upward trend, despite a dip in the trans-border sector due to weaker cruise ship numbers.Year-to-date shows a 10.5 per cent increase, with YVR anticipating close to 15.6 million for the year.Cargo is up 11.6 per cent year-to-date, showing 176,718 tonnes versus 158,384 for the nine months ending

September 2004.

YTD SEP 2004 YTD SEP 2003 % CHANGE

Domestic 6,054,884 5,480,325 +10.5%

Transborder 3,137,564 3,048,493 +2.9%

Asia Pacific 1,840,787 1,465,753 +25.6%

Europe 883,415 789,170 +11.9%

Miscellaneous Int’l 225,337 201,297 +11.9%

Total 12,141,987 10,985,038 +10.5%

Page 7: 2004-12_skytalk

D E C E M B E R 2 0 0 4 • 7

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Last month, the western region ofthe Canadian International FreightForwarders Association (CIFFA)

hosted its annual Forwarder ChoiceAwards.

CIFFA national president, JohnO’Brien, was on hand to presentawards to the air, ocean and truck car-riers voted to be the best at servingthe freight-forwarder community inWestern Canada.

Air Carrier of the Year was award-ed to Cathay Pacific, which also tookhome the award for best carrier inboth the Australia and Far East tradelane routes.

Air Canada was named best carri-er in the North America trade lanecategory. KLM won the honours forEurope, and Lufthansa for theMediterranean/Middle East trade lanecategories.

For more information on CIFFAwestern region, contact Craig McKay,western division president at [email protected].

CIFFA Forwarder Choice Awards

CUSTOMSBROKERS

H E A D O F F I C E / A I R P O R T

“ A V I A T I O N S P E C I A L I S T S ”

Airport Office:Tel: (604) 278-3551FAX (604) 278-3291B.C. Cont. U.S.A.

Toll-Free 1-800-663-4080www.summitcustomsbrokers.com

Pacific Hwy. (Border)Tel: (604) 538-8414FAX (604) 538-8148

Offices in Dawson Creek, Kelowna, Osoyoos,Penticton, Prince George, B.C.

Whitehorse, Yukon, Vernon

Summit Customs BrokersCustoms Brokers & Consultants

(l. to r.) Craig McKay, CIFFA western president and vicepresident Adanac International Forwarders Inc., with VisaTaumoli, Kari Arthur and Reid Cavars of Air Canada,award winner for best freight-forwarding air carrier inNorth America.

(l. to r.) Presenter Martin Regan of Perishable Int’l., withBruce Spencer and George Ysang of Cathay Airlines, win-ner for best overall air carrier and best trade lane carrierfor Australia and the Far East.

Mike Teixeira (left) of Ecu LineCanada Inc. presents Lufthansa’sHoward Eidinger with the award forthe best air carrier in theMediterranean/Middle East tradelane category.

(l. to r.) Jeffrey Laljee, Ulla Hauser and Dick Murao ofKLM, with presenter Garry Mooney, vice presidentGillship Navigation. KLM won best air carrier in theEurope trade lane category.

Page 8: 2004-12_skytalk

Most travellers are hopeful thattheir luggage is waiting for themat their destination, but how

many have concerns that it will be inone piece when it flies down the lug-gage chute?

Many flyers have witnessed theembarrassing sight of ripped or burstluggage on the revolving carousel,displaying personal contents to allthose in the arrivals gallery. Somehave experienced a ‘wonky’ luggagewheel, a broken handle or a bustedflap zipper at some time over theworking life of their well-travelledluggage.

If you talk to Jack Kanji, a veteranof more than 30 years in the luggagebusiness and owner of Evex Luggage,he will tell you to buy brand-namequality luggage for best service andlife expectancy.

“We have been servicing all themajor airlines for more than 30years,” said Kanji. “We have beenrepairing and supplying luggage,

including crew baggage to airline per-sonnel, so we know the best brandsand what works best.”

In addition to owning threeToronto stores, Kanji opened an EvexLuggage Richmond store atAlderbridge Way and No. 3 Road lastmonth. The newest store in the Evexchain is filled with a variety of major,name-brand travel bags and acces-sories, some with special opening-dayprice tags offering 60 per cent off.

Aside from luggage sales, thecompany’s luggage repair services atYVR includes picking up damagedluggage every Monday morning fromairlines and, in some cases, returningrepaired items on the same day. Kanjireports that broken handles, followedby wheels and rips, are the top threecommon luggage repairs needed.

For more information, contactEvex Luggage Centres at (604) 233-0613 or 1-877-233 0613.

8 • D E C E M B E R 2 0 0 4

Contact:Wayne Duzita: [email protected]: 604.273.4611; Fax: 604.273.5624Suite 2000 – 5000 Miller Road, Richmond

VANCOUVER•CALGARY•EDMONTON•SASKATOON•WINNIPEG•LAS VEGAS•RENO

■ Well-appointed office space at budget prices

■ Strategically situated airside atYVR’s south side

■ Available to suit your requirements:• Offices from 300 to 1,800 sq. ft.• Shops and storage from 500 to

10,000 sq. ft.

5400 Airport Road South

Base Rates:$8.00 per sq. ft. per annum

The Flying Beaver Bar & GrillYour home for a good time

near the airport.We specialize in great Christmas

Parties or work parties all yearlong. We do small, medium andlarge parties as well as bookout the entire premises.

Call Scott @ 604-273-0278for party booking and information.

4760 Inglis Drive, Airport South Richmond BC

Evex Luggage Unpacks In Richmond

Jack Kanji, owner Evex Luggage, in the new Richmond store.

In keeping with the spirit of theseason, the Quality Inn AirportHotel will make a $10 dona-

tion to the Vancouver FoodBank for every room booked atits hotel this month.

“The holiday season can bea very tough time for hundredsof people in our city,” said KirkPankey, director of sales,Quality Inn Airport. “We arepleased to launch this fundraiserso that we can do our part tohelp our community.”

The generous donation isapplicable on all room rates,except employee discount rates,and will run between December1 and 30.

The Quality Inn Airport ispart of Choice Hotels CanadaInc., and is located three kilome-tres from Vancouver InternationalAirport. The full-service hotel has 100guest rooms with a variety of ameni-ties. In addition, non-smokingBusiness Class rooms include compli-mentary services such as hot break-fast, high-speed wireless Internetaccess, local phone calls, faxing and

photocopying. Aeroplan members receive 250

Aeroplan Miles per eligible hotel stay. Reservations for accommodations

can be made by calling 1-800-4-CHOICE (1-800-424-6423), by visitingwww.choicehotels.ca or by calling thehotel directly at 604-321-6611.

Quality Inn Pledges $10 ToFood Bank For Each Room Booked In December

Page 9: 2004-12_skytalk

The Internet makes it easy to findthe perfect gifts for airplane enthu-siasts. Not only are prices general-

ly quite competitive, but the selectionof goods and retailers is enormous.The only caveat: in order to ensurethe purchased goods arrive in time forChristmas gift-giving, you’ll need toact quickly.

To find a truly unique aviation gift,such as an old aviation collectible,postcard, or diecast model, theworld’s biggest selection is at eBay—from the eBay home page, click on“Collectibles,” then “Transportation,”then “Aviation.” You will arrive at avirtual Aladdin’s Cave, loaded to thegunnels with every aviation-relateditem and collectible imaginable,including an equal mix of new andused goods. The prospect of finding aunique “collectible” is the obviousdraw, however, the more unique anitem, the higher the price.

Items listed on eBay are typicallyseven- to 10-day auctions, however, afair number of items are available for“Buy Now,” which means a purchas-er must agree to the posted price andcomplete the transaction prior to thelisting’s end date.

In addition to eBay, most retailoutlets also provide online shoppingopportunities. For example, AviationWorld, Canada’s largest retailer ofaviation books, DVDs, videos, mod-els and pilot supplies, also has anextensive online store at aviation-world.ca, where shoppers can orderjust about anything from the compa-ny’s extensive inventory.

The Aviation World store is alsoconveniently located close toVancouver International Airport, andthe staff is friendly and happy to helpyou choose the perfect gift.

For distinct Canadiana aviationbooks, visit canavbooks.com, run byLarry Milberry, Canada’s leading avi-ation author, historian and book pub-lisher. His website is stocked with hisown superb titles, as well as otherCanadian aviation writers’ works, allat very reasonable prices.

DVDs make superb gifts as theyare affordable, easy to ship, and pro-vide years of enjoyment. For cockpitDVDs, the best quality and selectioncome from Michel Moskal at JustPlanes Videos in Boston. His titlescan be ordered at transaer.com.

Airlinersonline.com in Miami(the publishers of AirlinersMagazine) and airwaysmag.com inIdaho (publishers of AirwaysMagazine), both operate well-stockedwebsites with an extensive selectionof books, calendars, DVDs, modelsand other excellent gifts.

For British-themed commercial

aviation DVDs, visit U.K.-basedavionvideo.com.

So, dust off the keyboard, fire upthe circuits, launch your favouritebrowser and here’s to happy onlineshopping.

Henry Tenby has filmed commercialaviation operations since the early

1990s. His Canadian aviation-themedDVDs can be accessed by visiting

www.henrytenby.com.

9 • D E C E M B E R 2 0 0 4

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Shopping Online For Aviation-Themed Gifts

Page 10: 2004-12_skytalk

Short of advertising on billboards,the U.S. Federal Reserve Boardhas made it clear that the reign of

abnormally low interest rates is com-ing to an end. The only questionremaining is the timing and magni-tude of future rate hikes.

In Canada, our interest rates willlikely follow suit, although, if theCanadian dollar stays strong, rates maynot rise as fast as those in the U.S.

While the Federal Reserve Boarddoes not directly control bond interestrates—the market forces of supplyand demand determine security pricesand yields—the federal funds rate,(knows as the “bank rate” in Canada)

has a ripple effect on financial mar-kets. As such, the Federal ReserveBoard has been indicating it intendsto avoid the kind of overreactionexperienced by the bond markets in1994, when a series of rapid interestrate hikes caused bonds to post nega-tive total returns.

The Vanguard Group, a leader inthe investment management business,recently asked fund managers to sharetheir thoughts on the potential impactof rising interest rates on severalassets classes.

Bonds: First pain, then gain. Ingeneral, bond prices decline wheninterest rates rise. Existing bonds sell

at lower prices to compensate for thefact that buyers can get newer bondswith higher yields, but the declines arefar from uniform. For example, gov-ernment bonds with longer maturitiestend to be more interest-rate sensitive.

“Duration is the best indicator ofrate sensitivity for a bond or a bondfund” said Paul Kaplan, ofWellington Management Company.“If duration is three years and inter-est rates rise one percentage point,then there’s three percentage pointsof principal erosion. If you’re ashareholder in a bond fund, you wantinterest rates to rise because you’re alender and want higher yields. Theprocess of getting those higher yieldscan be painful but in the long runyou’re better off.”

Here’s the painful part. If rates risefrom four per cent to six per cent inthe next 18 months a typical bondfund will see no net return in the firsttwo years. The capital loss sufferedby the bonds in the fund will offset allincome gains.

Stocks: A mixed picture. Theramifications of rising interest ratesare less clear-cut for stocks.

“It’s normal for interest rates torise when the economy gets better,”said Ed Bousa of WellingtonManagement Company. “When ratesgo up moderately, it’s not a problemfor the stock market or the economyit’s healthy because it helps ration

capital. That’s what happens in thefirst half of an economic recovery.

“When the economy is overheatedand the Federal Reserve Board movesto stop inflation by raising rates,that’s frequently a negative environ-ment for both stocks and bonds.Clearly, we are not in that phase of thecycle. Rising interest rates at thisjuncture are a function of a healthydemand, not the Federal ReserveBoard moving to choke off infla-tion… and a healthy economy is verygood for stocks.”

History has demonstrated that con-sistent growth companies do well inthis environment, as opposed to sec-tors such as utilities, income trustsand some financials. These areas dopoorly, as they are less competitivefrom a yield standpoint compared tonewer bonds or income products.

Is inaction the best reaction? Sohow do you prepare your portfolio forrising interest rates?

If you are already well diversifiedacross and within asset classes suit-able to your risk tolerance, then thebest option might be to do nothing.

If you’re heavily weighted to utili-ties and income trusts, then you mightwant to lighten up in that area.

Some investors may considerswitching to bond sectors, such ascorporate bonds that are historicallyless interest-rate sensitive, butWellington Management’s Paul

Kaplan is wary of that route. “Youmay have a lower interest-rate risk,but you’re taking on more credit risk.Risk-averse investors may switch to ashort-term bond fund, or cash, butthat means giving up a lot of yield.”

Here is one more thing to consid-er. Since the Federal Reserve Boardand the Bank of Canada have loudlybroadcast their intention to raise rates,it is possible that the bond market hasalready understood and discountedfuture rate hikes. After all, interestrates on longer-term bonds arealready much higher than those ofshort-term bonds.

It is suggested that an easier routefor some investors is simply to go witha low-risk balanced fund to take advan-tage of undue movements in eitherstocks or bonds. If stocks go up andbonds go down, holdings in stocks canbe reduced and moved into bonds.

When the economy slows down, abalanced fund stands to gain, asbonds start to perform better andstocks worsen. On the other hand, ifthe economy were to weaken rightaway, more stocks can be bought inpreparation for the next recovery. Abalanced fund has a built-in adjust-ment mechanism, unlike mostinvestors.

Peter Kutney is a financial plannerwith Equinox Financial Group in

Burnaby. He can be reached at 438-1603 or at [email protected].

10 • D E C E M B E R 2 0 0 4

Preparing Your Portfolio For Higher Interest Rates

For most travellers, arriving homefrom a trip always beckons a senseof anticipation, especially when the

plane touches down on the runwayand home is only minutes away.Imagine the letdown when get to yourcar and find the battery dead.

A few weeks ago, after returningfrom a week-long trip, a customer atYVR’s Long-Term Parking Lot dis-covered she had left her car lights onall week.

Fortunately, there was an off-dutyshuttle driver nearby in the cashierexit booth. Even though he was on abreak, Jim Irwin cheerfully assistedwith the battery boost and the cus-tomer was on her way in minutes.Despite her effort to give Irwin a gra-tuity, he refused to accept her offer.

Customers using the Long-TermLot appreciate the personalized ser-vices they receive from the drivers. Itis not uncommon for the shuttle dri-vers to let customers off directly attheir cars, complete with luggageassistance.

The Long-Term Parking Lot offersconvenience and the lowest-pricedparking at the airport—$7.50 a day,plus taxes. With a discount couponavailable from travel agents, the priceis even lower. The lot is located lessthan five minutes from the terminals,and serviced 24 hours a day by com-plimentary shuttle buses featuringstate-of-the-art wheelchair lifts. Thewait for a shuttle bus is just five toeight minutes.

In 2003, YVR Parking received itshighest satisfaction rating sinceinception. This level of service con-tributed to the IATA ranking of YVRParking as the No. 1 airport parkingservice in North America, two yearsin a row.

Revenue generated through YVRParking is re-invested into airportfacilities and infrastructure, includingmaintenance of roadways andgroundside areas.

MONEY MATTERSBy Peter Kutney

Customer Service Is A Priority At YVR Parking

Page 11: 2004-12_skytalk

B & B ACCOMMODATION

Chestnut TreeBed & BreakfastComfortable accommodation,with special discounts for air-line personnel. Five minutesfrom airport, in Richmond.

Free pick-up to and from airport.

Phone Penny or Ross (604) 273-1198

E-mail: [email protected] site:

www.bbcanada.com/2011.html

EMPLOYMENT OPPORTUNITIES EMPLOYMENT OPPORTUNITIES

ACCOMMODATION FOR RENT

D E C E M B E R 2 0 0 4 • 11

AFFORDABLE LUXURY AT ITS BESTMinutes to Airport!!!

Oceanside Steveston! Century Royale Apts: 604-277-7368Minutes to Beautiful Ocean, Steveston Village and next to Garry Point Park!

Convenient Location! Carlton Park Gardens: 604-275-7271Huge and modernized studio, 1 1+den, 2 and 3 BR; both properties are minutes to Shopping, Bus,

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4 9 , 0 0 0 R E A D E R S E V E R Y M O N T H • $ 1 7 . 5 0 p e r c o l i n c h • Tel: 604 736-6754 • Fax: 604 736-6750 • E-mail: [email protected]

SKYTALKCLASSIFIEDS

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Mail / Fax or E-mail to:

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[email protected]

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Waxing from $5.00 and upDeep pore cleaning facial - $29.95/60 mins.

Relaxing Facial - $29.00/60 mins.(Gift Certificates Available)

Tel. 604.261.4878 Open 7 days a week: 10 AM – 8 PM

For cleaner skin and healthier life… Hot Spring Day Spa

8554 Granville St. – 2 min from airport Between W. 69th & 70th Ave. Park in front or at the back

Start in the right place.Providing uniformed security

officers since 1974.Securiguard is the Largest

Privately Owned Security Firmin BC.

Securiguard is seekingapplicants for security positionsat the Access Control Points in

the Vancouver Airport. Applicants must have

previously held a full YVRRestricted Area Pass. Security(BST) training will be provided

to suitable applicants.

Apply with your résumé via e-mail

[email protected] orby fax to

604-488-3523No Phone Calls Pleasewww.securiguard.com

GlobeGroundNorth America

POSITIONSAVAILABLEGlobeGround North America has

BAGGAGE HANDLERSPOSITIONS AVAILABLE.

All jobs are permanent part timeand pay $8.84/h. Must hold valid

B.C. Drivers Licence.

Please fax résumé to604-303-4574 Attn. Rick

No phone calls please

BURNABY MAYFAIRClose to Metrotown shopping. $110per day includes furnished room, 2beds, meals, laundry, private bath,

cable, indoor lap pool, sauna, Jacuzzi,exercise room, billiards and theatre

room. High-security building. (604) 526-3168

AirlineTalkWHERE THE PROSCOME TO PLAY!

AirlineTalk is a free interactiveInternet based community for

airline industry employeesworld wide, designed by

airline employees! Visit us at www.airlinetalk.ca

PIEDMONT HAWTHORNE/SHELL AEROCENTREAt the Vancouver International Airport currently has an opening for a

full-time and part-time Ramp Linecrew to join our winning team.Successful candidate must hold a valid Class 3 with air, have a passion

for aviation, and have exceptional customer service skills.If you think you have what it takes to join our team, then send your

résumé Attn: Chris PaulEmail: [email protected] • Or fax: 604-279-9942

Grant McDaniel(former YVR Air Canada employee)

New and Used Vehicle Sales and Leasing

RICHMOND Huge Selection of

2005 Matrix

& Corolla

Tel: (604) 273-3766Cell: (604) 868-5875At The Richmond Auto MallD7825

RICHMOND CHRYSLERDODGE JEEP LTD.

Stephan AtouiSales & Leasing Consultant

Come and see our exciting New lineup of Vehicles.

No time for a test drive? I’ll bring the vehicle to you.

Cell: (778) 858-0498Dealership: (604) 273-7521www.richmondchrysler.com

atRICHMOND

AUTOMALL

EMPLOYMENT OPPORTUNITIES

Page 12: 2004-12_skytalk

Come in and try ournewest Menu ItemThe White SpotBelgium Waffle Served Daily until 4pm

AWARD-WINNING BURGERSWe toast our White Spot bun especiallydesigned to enhance our White Spot burgersand then top it with just the right amount ofcreamy smooth mayo and our secret relish.The finished burgers are topped with crispylong slice dill, served with our own specialrecipe creamy coleslaw and our signature fries.

Book Your Christmas

Luncheon Now604-231-3731

EXT 2230 or 2274

WHITE SPOTis also located inpost-security C

Concourse at Legend’sBar and Grill

OPEN EARLYfor breakfast at 6am daily.

Featuring White Spotfamous breakfast served

until 4pm

Tomato Basil FettucciniPlump, juicy Roma tomatoes simmered withonions, garlic, red wine, Parmesan cheese& fresh basil. Served with Panini Bread.

MedallistBar & GrillLocated Level 3 • Domestic Terminal Departures Pre-Security

MerryChristmas &

a Happy New Year

MerryChristmas &

a Happy New Year

featuring:

Aviation World Vancouver’s

Day After Boxing Day Sale!Monday December 27, 2004

To help clear out some of the excess inventory we’ve purchased overthe year, we will be having a ONE-DAY SALE with discounts on virtuallyeverything in the store!!!

So if there’s still room in the bank account after the holidays, we recommend you join us to catch some GREAT DEALS in-store.(sorry - the sale does not extend to our web site)

Aviation World Vancouver’s

Day After Boxing Day Sale!Monday December 27, 2004

To help clear out some of the excess inventory we’ve purchased overthe year, we will be having a ONE-DAY SALE with discounts on virtuallyeverything in the store!!!

So if there’s still room in the bank account after the holidays, we recommend you join us to catch some GREAT DEALS in-store.(sorry - the sale does not extend to our web site)