2 Patient Care

8/3/2019 2 Patient Care

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Patient Care


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Objectives

Interactions/Relationships

Patient Attiudes, Reactions, And Modesty

Communication And Image

Confidentiality Patient Care

Isolation Techniques

Sterile And Aseptic Techniques

Medical Malpractice And What You Should Know

Negligence

Patient Consent

Legal Considerations


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Standards Of Conduct

Ideals that meet the emotional andphysical needs of patients

This is a service professionAre you aservice oriented person????


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Professional Goals

Your chosen profession should be more than ajob.

Strive to be the best professional you can be.

What kind of person do you want caring for yourfamily?

Respect the profession regardless of your long-term goals.


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Interpersonal Relationships

First encounters are with instructors They willguide you to be the best.

The success of your learning experiencedepends primarily upon your ownincentive, dedication, and personalapplication.

Professional = Knowldedge + Skill + Care +Empathy

Does this match your goals??


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Interpersonal Relationships

Strive to excel!!!! If your dedication is in question otherswill know.

Understand our motivationYou must learn a lot of

information in the next two years.Cooperation andmutual understanding..Tap into the knowledge basearound you.

The gap between physicians and technologists lessenswith the heightened knowledge and experience of thetechnologist. You are vital to the team!!!!!


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The Patient

Everyone is eventually a patient. The patient is someones child, sibling, parent,

friend, or mate. Each patient is important to someone, and all

are important. Your attitude toward patients, your work, and

work environment is important.Your attitude will propel you or sink you,

and everyone senses what your attitudeis!!

Be positive and energetic.


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Patient Attitudes & Reactions

Attitudes Feelings and emotions.

Hospital = Not a happy time.

Negative emotions Pain, fear, anxiety, etc.

You are the difference!!!

Serve everyone equally and respectfullyReligious practice etc.


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Patient Modesty

Respect and preserve the patients modesty.

Degree of modesty can vary from Very to A lack of.

Are you the most appropriate person to care for thatpatient?

Consider the values of older vs. younger patients.

Treat everyone as if they are modest.


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Communication

Effective Communication includes:

Verbal Communication, Facial Expression, and BodyLanguage.

First Impression Attitude, tone of voice, appearance,and expression.

First, build trust in your ability. Patients will senseyour professionalism and respond positively.


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Communication

Converse with the patient carefully and intelligently.

Patient may be under stress and unpleasant Your

behavior can make matters better or worse.

Patient should leave your care feeling that your wereinterested and that you did your best!


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Professional Confidentiality

Strict confidentiality of medical and personal informationmust be maintained.

Breach of confidentiality can have legalrepercussions!! (HIPPA)

Do not discuss patient information unless in the directline of duty for patient medical needs.

Patients have the right to access their own medicalrecords.


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Professional Image

A patients first impression of you is from yourpersonal appearance. Dress and Grooming.

The elderly and extremes dont mix well.

A technologist should be neat, clean, friendly,and efficient to build patient confidence.

Casual appearance = Casual attitude =Unprofessional


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Personal Obligations

You are legally responsible for your actions.

With more knowledge comes more responsibility!

When finished = Total responsibility morally & legally.

Are you a leader or a follower???

- Leaders exert more than minimal effort!!!!!

- Challenge of a changing field and new technology.


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Patient Care & Management

Five Items For Optimal Patient Care:

1. Practice high quality techniques/radiation safety.

2. Prevent the spread of disease and injury to others.

3. Prevent hazardous or crippling complications ofinjuries or illnesses.

4. Alleviate suffering by comforting the patient andpreventing emotional complications.

5. Provide service economically and timely whilemaintaining high quality.


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Verify Patient and Procedure

Check Name and/or birthdate

Double-check the exam ordered withpatient history to ensure correctness.(patient advocacy)

In-Patient/ER Patient/ OR Patient CheckID band on wrist.

Departments have their own policies.


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Patient Transfer

CPRYour knowledge level.

Properly working equipment.

Assess the patients true condition.

Use good body mechanics.

Use care to not displace tubing/IVs

Become familiar with equipment

Vital signs BP, Temp., Pulse, Respiration.


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Isolation Techniques

Nosocomial Infections Hospital related diseaseCauses thousands of deaths each year.

- Pathogens can live and colonize on equipment- Regular cleaning is essential to patient care!

CDC sets guidelines for hospitals for isolation which are

in hospital policy manuals.


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Isolation Rooms

May require gown, cap, shoe covers mask, andgloves.

Purpose Confine the disease to that patient and notallow it to spread.

Contagious Disease : Airborne vs. Direct contact

Protective Isolation Protect the susceptible patientfrom others.


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Sterile or Aseptic Techniques

Hand washing is number one!!!!!!

Keeping equipment clean- cleaning transducers

after each patient

Sterilization The complete removal or destruction ofmicroorgamisms.

Sterilization guidelines

2 Patient Care

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