Patient Care Representative - Gwinnett Clinic CLINIC ! JobDescription$!...

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GWINNETT CLINIC Job Description Patient Care Representative (Front Office) Patient Care Representatives (PCRs) are the face of Gwinnett Clinic. Patient Care Representatives strive to make patients feel welcome, and work with the team to provide patients with the best possible care. This is a general list of duties and responsibilities and is subject to change per needs of the clinic at any time. A positive attitude, team spirit, and willingness to learn with prior experience in primary care are preferred! General Expectations Positive, Friendly, Pleasant attitude Courteous and Polite Work with integrity, honesty, and respect Punctual and dependable Willingness and desire to learn Be a team player Patient Care Responsibilities Answering Phone Schedule Appointments Patient messages (during office hours and machine) CheckIn and CheckOut New Patient Forms and Paperwork Established Patient Forms and Paperwork Insurance Verification Chart Filing / Medical Records

Transcript of Patient Care Representative - Gwinnett Clinic CLINIC ! JobDescription$!...

GWINNETT CLINIC

 

Job  Description    

Patient  Care  Representative  (Front  Office)    Patient  Care  Representatives  (PCRs)  are  the  face  of  Gwinnett  Clinic.        Patient  Care  Representatives  strive  to  make  patients  feel  welcome,  and  

work  with  the  team  to  provide  patients  with  the  best  possible  care.        This  is  a  general  list  of  duties  and  responsibilities  and  is  subject  to  change    

per  needs  of  the  clinic  at  any  time.  A  positive  attitude,  team  spirit,  and  willingness  to  learn  with  prior  experience  in  primary  care  are  preferred!      General  Expectations  

• Positive,  Friendly,  Pleasant  attitude  • Courteous  and  Polite    • Work  with  integrity,  honesty,  and  respect  • Punctual  and  dependable  • Willingness  and  desire  to  learn  • Be  a  team  player    

Patient  Care  Responsibilities  • Answering  Phone  • Schedule  Appointments    • Patient  messages  (during  office  hours  and  machine)  • Check-­‐In  and  Check-­‐Out  • New  Patient  Forms  and  Paperwork  • Established  Patient  Forms  and  Paperwork  • Insurance  Verification      • Chart  Filing  /  Medical  Records