2. Fujitsu - WorkplaceSuite

Copyright 2009 FUJITSU TECHNOLOGY SOLUTIONS

Meeting the Demand forOptimized IT Workplaces

Eduard Slobozeanu June 2009

Copyright 2009 FUJITSU TECHNOLOGY SOLUTIONS1

Traditional PC WorkplacesTraditional PC Workplaces

Advantages Most important productivity tool

Great support in doing business

Excellent user experience

Indispensable

Challenges Complexity of IT support

Lifecycle management

Loss of productivity after failures

Security risks

Compliance concerns

Limited flexibility

High operational costs

Missing cost transparency


80% of PC costs are incurred during system operation.

>40% of operating costs can be saved with a well-managed PC. With alternative delivery models

even higher savings can be realized.

PC Workplaces – Typical RealityPC Workplaces – Typical Reality

80 % Operation

20 % Hardware

>40 %Savings

Source: Various studies

OPEX


How to Meet Business RequirementsHow to Meet Business Requirements

Traditional PC Workplace

Virtual Workplace

Managed Workplace

Managed Virtual Workplace

Workplace-as-a-Service




Virtual Workplace

Managed Workplace




VDI: Concept and BenefitsVDI: Concept and Benefits

Increase quality of service Simplified operation

Fast deployment, updates, patches

Fast recovery from failure

No onsite visits

Higher productivity and satisfaction

Maintain business continuity Competitive advantage

Flexibility and speed Changes, mergers, acquisitions

Reduced risk Data loss and data theft

Compliance

Operational cost savings Reduced energy consumption

Connection Broker

Hypervisor

UserUserUserUserUser

OS

Apps

OS

Apps

OS

Apps

User User User


VDI and complementary technologiesVDI and complementary technologies

Hypervisor, virtualization management

Connection broker

Application virtualization and streaming

OS streaming

Volume cloning

Data de-duplication

Thin provisioning

Virtual client terminal

Multi-media and graphics support

Virtual user profiles

Printer virtualization

NW accelerators

Offline VDI

…


Virtual Workplace: Make IT simpleVirtual Workplace: Make IT simple

Technologies evaluated and tested

“Virtual Workplace” solutions Full solution stack, based on standards

Pre-tested and pre-integrated

Optimized configuration templates

Evaluation package

Consult, design, build, maintain

ROI services (estimate and predict)

Reduce complexity, time and risk

Solution stack

Access devices

Applications

Desktop management

Desktop operating systems

Virtualization management

Virtualization technology

Server hardware

Storage systems

Network

End-

to-e

nd s

ervi

ces


Typical procedureTypical procedure

Virtual Workplace presentation

Understand customer‘s business demands,his drivers, and his motivation

Get to know customer‘s technical profile

Define concept

Select technologies

Define scope of Proof-of-Concept

Proof-of-Concept

Present results of Proof-of-Concept

ROI analysis (optional)

Pilot

Project (Implementation and migration)




Virtual Workplace

Managed Workplace




Managed Workplace: ConceptManaged Workplace: Concept

End-to-end management approach across all phases of the client lifecycle Optimize entire client infrastructure

Manage service requestfrom submission to delivery

Develop portfolio standards(select, test, build)

Control of operationalintegrity, stability, security

Maintain operational statusof HW and SW

Withdrawal, data sanitizing,recycling or disposal

Delivery to end user desk,customization, IMAC

Strategy, clear roadmap(HW, SW, services)

Procure

Deploy

Support

ManageRetire

Develop

ConsultMigrate

1

2

3

4

5

6

0

0

1

2

3

4

5

6


Managed Workplace: Some HighlightsManaged Workplace: Some Highlights

Innovative services Web shop for self-procurement

• Integrated with approval workflow

Optimized rollout and installation• Up to 45% cost savings

Proactive incident management• Up to 56% less service calls

Real-time display of asset, call and SLA data

Full cost transparency• Monthly price per seat, enables user-based charging

20 %

Configuration

Logistic

15 %20 %

30 %

50 %

Project management

20 %

DeskView Loadconventional

nowNotebooks

nowDesktops

Bildschirme

X =Availability

LossØ Downtime

Auto-react

Lear

n

# Incidents


Managed Workplace: BenefitsManaged Workplace: Benefits

Reduced complexity Central contact

Uniform service reporting

Standardized, optimized processes

Reduced costs Remote Services

Minimize on-site visits

Stringent policies

Best in class service and logistic processes

Reduced risks Keep strategic IT responsibility

and full control of IT

Minimize downtime and faults

Minimized security risks

Alleviate skills shortage

Cost transparency

Increased availability 7x24 operations worldwide

Highly accredited staff

Proactive monitoring, self-healing

Higher flexibility Modularity, defined interfaces

Tailor-made service concepts

Multi-vendor, multi-platform support

Flexible, business related SLA

Financing concepts

Focus on core business Time for innovation




Virtual Workplace

Managed Workplace




Managed Virtual WorkplaceManaged Virtual Workplace

Combines the advantages of Managed Workplace

Virtual Workplace infrastructures

Managed Services for Virtual Workplace Virtual desktops

Endpoints

Servers

Storage

Existing managed services made life easy for us Managed Workplace

Managed Datacenter (Server, Storage)

Leaner service elements due to simplified management

OS

Apps

OS

Apps


Managed Virtual Workplace ApplianceManaged Virtual Workplace Appliance

Required fromcustomer

AD / GPOPrint infrastructureUser ProfilesUser dataCustomer imageAnti-virus patternsPatchesDC facilitiesDefinition of apps OS

UserUserUserUserUser

Connection Broker

Hypervisor

OS

Apps

OS

Apps

OS

Apps

User User User

VPN / Internet

VPN / Internet

2nd LevelCustomer Admin

Apps

End-to-endmanaged services

Server HWStorage

Virtualization layerConnection broker

Application streamingStorage reduction

Profile virtualizationPrint managementAssign user to VM




Virtual Workplace

Managed Workplace




Workplace-as-a-ServiceWorkplace-as-a-Service

Concept Shared infrastructure in our premises

Infinite from customer’s perspective

Hosting customer’s desktop infrastructure and applications

Standardized workplaces

SLA controlled service quality

One-to-many approach

Pay-as-you-use model

Smooth migration

Benefit No investment in infrastructure

Minimized capital expenditure• Transform CAPEX to OPEX

Required services anywhere anytime• Accelerate time to value

Low barrier to entry

OS

Apps

OS

Apps

OS

Apps

OS

Apps

Customer 1 Customer 2

Hypervisor

…


Why FujitsuWhy Fujitsu

Many years of experience in designing, implementing and operating IT infrastructures

Leading specialist in PC, server and storage solutions Power-saving platforms,

guidelines for power management

175,000 employees in 70 countries Partners in 220 countries for field service coverage

Consistent delivery cross-border, world-wide

Remote service and central delivery

Highly accredited expert team

Multi-vendor services for >700 platforms

Continuous innovation and process improvement

Service, technology and financing from one source saves money and time

2. Fujitsu - WorkplaceSuite

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