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12 2 BTEC Apprenticeship Assessment Workbook Level 3 Business & Administration Original text and illustrations © Pearson Education Limited, 2011 1. PLANNING AND PRIORITISING YOUR WORK Every day you have to plan your work and prioritise tasks. You may not always do this on your own, as sometimes you need to negotiate targets with your line manager. If you work as a member of a team, you may have to keep colleagues informed about your progress. In other words, you are accountable to others and you must take responsibility for your actions. This makes it important to plan your work effectively and to negotiate what you are doing, to what standard and to what deadline. As part of your Apprenticeship, you need to demonstrate that you understand how to plan and prioritise your workload in a business environment, and that you are accountable for your own work. You also need to show how you deal with problems in the workplace. KNOWLEDGE AND UNDERSTANDING When planning your work, the first thing to do is to identify your objectives. This is easier if you talk through the work with your supervisor or line manager. Find out what exactly is needed and when it is needed by. Then make a draft plan showing how you intend to complete the work to the deadline. Initially identify everything that you need to do – this can be listed in any order – and then decide upon some interim dates. Once this is done you are then in a position to develop your final plan, making adjustments as required. Make sure that you know who you are accountable to for each piece of work, so that you can keep the relevant supervisor or manager informed about what is happening, and also so you know who to turn to if you need support and advice. Task 1a Suppose that your organisation holds a Family Day Out each summer in the gardens of a stately home. The day includes a fancy dress competition, children’s games and a barbeque. The money raised from a raffle and the food and drink stalls is given to local charities. Your line manager asks you to help organise this year’s event. KNOWLEDGE AND UNDERSTANDING BTEC Unit 9: 3.1, 3.3 NVQ Unit 1: 1.1, 1.2, 1.5
Transcript of 2 1. PLANNING AND PRIORITISING YOUR · PDF filePLANNING AND PRIORITISING ... environment, and...
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BTEC Apprenticeship Assessment Workbook Level 3 Business & Administration
Original text and illustrations © Pearson Education Limited, 2011
1. PLANNING AND PRIORITISING YOUR WORKEvery day you have to plan your work and prioritise tasks. You may not always do this on your own, as sometimes you need to negotiate targets with your line manager. If you work as a member of a team, you may have to keep colleagues informed about your progress. In other words, you are accountable to others and you must take responsibility for your actions. This makes it important to plan your work effectively and to negotiate what you are doing, to what standard and to what deadline.
As part of your Apprenticeship, you need to demonstrate that you understand how to plan and prioritise your workload in a business environment, and that you are accountable for your own work. You also need to show how you deal with problems in the workplace.
KNOWLEDGE AND UNDERSTANDING
When planning your work, the fi rst thing to do is to identify your objectives. This is easier if you talk through the work with your supervisor or line manager. Find out what exactly is needed and when it is needed by. Then make a draft plan showing how you intend to complete the work to the deadline. Initially identify everything that you need to do – this can be listed in any order – and then decide upon some interim dates. Once this is done you are then in a position to develop your fi nal plan, making adjustments as required.
Make sure that you know who you are accountable to for each piece of work, so that you can keep the relevant supervisor or manager informed about what is happening, and also so you know who to turn to if you need support and advice.
Task 1a
Suppose that your organisation holds a Family Day Out each summer in the gardens of a stately home. The day includes a fancy dress competition, children’s games and a barbeque. The money raised from a raffl e and the food and drink stalls is given to local charities. Your line manager asks you to help organise this year’s event.
KNOWLEDGE AND UNDERSTANDING
BTEC Unit 9: 3.1, 3.3NVQ Unit 1: 1.1, 1.2, 1.5
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BTEC Apprenticeship Assessment Workbook Level 3 Business & Administration
Original text and illustrations © Pearson Education Limited, 2011
Explain why, when taking on this new challenge, you would need to negotiate targets, plan and prioritise your contribution to the event and why you would need to keep your line manager informed about your plan and the progress you are making.
Successful events depend on careful planning.
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BTEC Apprenticeship Assessment Workbook Level 3 Business & Administration
Original text and illustrations © Pearson Education Limited, 2011
Task 1b
You have started working on organising the Family Day Out. Describe how you will plan and prioritise this work, and how you will set targets and timescales.
BTEC Unit 9: 3.2, 5.1, 5.2 NVQ Unit 1: 1.3, 1.4, 1.6, 3.4
Describe the type of problems you may encounter. Explain how you would deal with each problem and, as you might not be able to deal with every eventuality, describe when you might need to get further support or refer the problem to other people in your organisation.
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BTEC Apprenticeship Assessment Workbook Level 3 Business & Administration
Original text and illustrations © Pearson Education Limited, 2011
Sometimes you may need to change your plans. Explain why you would need to inform others of any changes to your plans.
New problems arising and plans changing can cause added pressure in your job. Explain how you deal with pressure in your workplace.
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