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INTERNAL QUALITY ASSURANCE OF ACADEMIC INSTITUTIONS 1 st April, 2015, Vidyasagar University
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INTERNAL QUALITY
ASSURANCE OF ACADEMIC
INSTITUTIONS
1st
April, 2015,
Vidyasagar University
2
IQAC
(Internal Quality Assurance Cell)
• The Internal Quality Assurance Cell
(IQAC) is the cell that is formulated for
monitoring the quality parameters in
Academic Institutions.
• The committee formed based on the
recommendations given by National
Assessment Accreditation Committee
3
Tasks of the Committee
• Develop a system for conscious,
consistent and catalytic improvement in
the performance of institutions
• Significant and meaningful contribution
in the post-accreditation phase of
institutions
• Channelize the efforts and measures of
an institution towards academic
excellence
4
Characterstics of
Universities/Colleges
Government to continuously provideadequate fundingIsolation of Institutions from marketsAcademics believe in idealismMostly for local studentsGovernment regulated systemsCompetition/profits were almost
unknownSmaller enrolment for elitist students
5
Objectives of Quality Assurance
HE is the engine that drives the economy- a priority public issue for governments.
- a strategic, human resource investment
To fuel the engine need to get the
public Support
- Establish Goals and
- Report on Progress
6
Public and Government are concern
with HE
standards
quality
employability
skills of graduates
HE is expensive
Increased demands for accountability
Objectives of Quality Assurance
7
WHY? WHAT FOR?
Institutions need base decisions
concerning
- efficiency
- effectiveness
-Productivity
Comparisons and assessments of
educational functioning.
8
• Increased competition among
students and institutions
• Growing need for recognition
and certification of courses
• Courses becoming
increasingly difficult to
regulate
WHY? WHAT FOR?
11
Introduction
Quality Assurance
Definition, Need & Improvement
IQAC Functions and Organization
Self-Assessment
Definitions, Elements, Desired Outcomes, Requirement, Current practice, Objectives, Model, Components
Case Study
12
OBJECTIVES
Improve the quality of output and efficiency
of HE learning (teaching) systems in a
systematic way
Help to introduce enabling learning
environment which is fostering element for
building a knowledge economy.
Contribute substantially in the success of
other programs such as faculty, curriculum
and infrastructure development
Assure the integration of important
component of Quality in all developing
fields and coming policies of HE.
13
QUALITY ASSURANCE IN
HIGHER EDUCATION
14
QUALITY ASSURANCE DOES NOT HAPPEN
BY ACCIDENT:
IT HAS TO BE PLANNED
Quality is not any single
thing but an aura, an atmosphere,
an overpowering feeling that
THE INSTITUTION IS DOING
EVERYTHING WITH EXCELLENCE
CONTINUING
IMPROVEMENT
QUALITY ASSURANCE NEED
15
IMPROVEMENT OF QUALITY
Grouping of Organizations
Upper 10th
Percentile BULK Lower 10th
Percentile
Running Hard to Remain
in the Group
Running Harder to Join
Those Who are Ahead
Running Hardest to
Survive (& Excel)
Being in a particular group
means running to be stationary
16
IMPROVEMENT THROUGH
QUALITY MANAGEMENT
Accreditation
NAAC , NBA, AICTE
Performance Criteria
Follow Criteria for Educational excellence
Excellence Model to Improve Performance
Standards
With Education Guidelines
Basis for all these systems is
Self Assessment
Models of Excellence
17
OUTPUT OF QUALITY ASSURANCE
University
(College)
QUALITY
ASSURANCE
Ensuring
COMPLIANCE
Ensuring
REGULAR
IMPROVEMENT
18
QUALITY ASSURANCE MODEL
Academic FrameworkAwards, degrees, legalities, Pre-requisites
Curricula
Support ProcessesAdmissions, Hostel, Transportation, etc
Infra-structureHuman, Capital, Information, Physical
ManagementStores, HRM, QM, Purchases, etc
E
X
T
E
R
N
A
L
Q
A
Priorities
I
N
T
E
R
N
A
L
Q
A
Quality
Vision & Goals
External
Benchmarks
Internal
Benchmarks
Academic,
Social &
National
Needs
SWOT
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SWOT analysis (alternatively SWOT matrix) is a
structured planning method used to evaluate
the strengths, weaknesses, opportunities, and threats
involved in a project or in a business venture. A SWOT
analysis can be carried out for a product, place, industry
or person
20
MECHANISM OF EVALUATION
Self Assessment (yearly)
University Internal Review (after every
02 years)
External Review (after every 04 years)
21
IQAC FUNCTIONS
Salient functions of IQAC:
Promoting public confidence that the quality and standards
of the award of degrees are enhanced and safeguarded.
Review of quality standards and the quality of teaching and
learning in each subject area.
Review of academic affiliations with other institutions in
terms of effective management of standards and quality of
programs.
Defining clear and explicit standards as points of reference
to the reviews to be carried out. It should also help the
employer to know as to what they could expect from
candidates.
Developing qualifications framework by setting out the
attributes and abilities that can be expected from the holder
of a qualification
Cont’d…
22
IQEC is responsible to develop procedures for the following:
Annual monitoring and evaluation including program monitoring, faculty monitoring, and student’s perception
Departmental review
Feedback (Student, Faculty, Alumni, Employer)
Quality assurance of Bacchelor’s Master’s, M Phil and Ph D programs
Subject review
Institutional assessment
Program specifications
Qualification framework
IQAC FUNCTIONS
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IQAC ORGANIZATIONS : A MODEL
IQEC
TEACHING AND
LEARNING CETNER
Promoting Public
Confidence
Affiliations
Entrance Exams.
Organizing Workshops
on Test Construction
Techniques
Studying Student’s Pre-
University Performance
and Performance in
Specific University
Subjects.
Fostering an
Environment of
Continuous Academic
Development
Assisting Faculty
Members to Attain
Highest Standards in
Teaching & Research
Assisting New
Faculty in learning
techniques for teaching
EXTERNAL AFFAIRS
CENTER
PROGRAM ASSESSMENT
CENTER
V.C / Rector/Principal
HE
Promote Culture of
Assessment
Improve and
maintain highest
Academic Standards
Enhance Student
Learning
Provide Feedback for
Quality Assurance
Program
Accreditation by
Councils
24
Assessment / Feedback
Inputs Output
Faculty
Processes
Curriculum
Institutional Support
Laboratories,
Computing & Library
Facilities
Institutional Facilities
Processing
&
Delivery
Graduates that
Perform Outcomes
that Achieve
Educational
Objectives
Students
ASSESSMENT MODEL
25
ACCREDITATION BODIES REQUIRING
SELF ASSESSMENT
NAACNBA
AICTE
26
OBJECTIVES OF SELF ASSESSMENT
Verify that the existing programs meet their objectives and institutional goals.
Provide feedback for quality assurance of academic programs.
Improve and maintain academic standards
Enhance students’ learning.
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COMPONENTS OF THE SELF-
ASSESSMENT PROCESS
CRITERIA:
Eight Criteria
PROCEDURE:
Specifies the Process of Initiating,
Conducting, and Implementing the
Assessment.
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CRITERIA
EACH CRITERION HAS:
AN INTENT:
A STATEMENT OF REQUIREMENTS TO BE
MET
SEVERAL STANDARDS:
THEY DESCRIBE HOW THE INTENTS ARE
MINIMALLY MET
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CRITERIA AND STANDARDS
Crit
No.
Description No. of
Stds
1PROGRAM MISSION, OBJECTIVES AND
OUTCOMES 4
2 CURRICULUM DESIGN AND ORGANIZATION 7
3LABORATORIES AND COMPUTING
FACILITIES 3
4 STUDENT SUPPORT AND GUIDANCE 3
5 PROCESS CONTROL 5
6 FACULTY 3
7 INSTITUTIONAL FACILITIES 3
8 INSTITUTIONAL SUPPORT 3
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SELF-ASSESSMENT PROCEDURE
The IQAC is responsible for planning, coordinating
and following up on the self-assessment (SA)
activities.
Following procedure is suggested:
Cont’d…
31
IQAC initiates SA through the
office of Dean / HoI, one semester
prior to the assessment
Department forms the PT that
will be responsible for
preparing SAR
IQAC reviews the
Documentation within one
month
SAR Complete
Head of the Institution forms
the AT in consultation with the
concerned dean/HOI based on
the recommendation of the
IQIC
YES
NO
SELF- ASSESSMENT PROCEDURE
Cont’d…
32
IQAC plans and fixes
AT visit
AT conducts assessment and
presents its findings to QEC,
Dean, PT and dept. faculty
The QEC submits an executive
summary to the Head of
Institution and Rector / VC / HI
Department prepares
implementation plan
Follow up of the
implementation plan by IQAC
and submission of Progress
Report to Head of Institution
and Rector / VC /HI
SELF- ASSESSMENT PROCEDURE
Legend:
SA: Self Assessment SAR: Self Assessment Report
PT: Program Team AT: Assessment Team
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Table 2: Outcomes versus objectives
Expected Learning
Outcomes
Program Objective
1 2 3 4
1
2
3
OUTCOMES VERSES OBJECTIVES
34
CRITERION 2
CURRICULUM DESIGN & ORGANIZATION
The curriculum must be designed and organized toachieve the program’s objectives and outcomes. Alsocourse objectives must be in line with programoutcomes. The breakdown of the curriculum mustsatisfy the standards specified in this section.Curriculum standards are specified in terms of credithours of study.
Provide the following information about the program’scurriculum:
(A) Title of degree program
(B) Definition of credit hour
Cont’d…
35
C. Degree plan: attach a flow-chart showing the prerequisites, core, andelective courses.
S.NCourse /
Code No.Title
Credit
hours
Laboratory
Hours
Total Credit
HoursPre-Requisites
1
2
3
LIST OF COURSESCore Courses
Elective Courses
S.NCourse /
Code No.Title
Credit
hours
Laboratory
Hours
Total
Credit
Hours
Pre-Requisites
1
2
3
CRITERION 2
Cont’d…
36
Table 3: Curriculum course requirements
SemesterCourse
Number
Category (Credit Hours)
Maths & Basic
Sciences Core
Courses
Humanities
& Social
Sciences
Technical
Electives
Maths Basic Sci
Total
Minimum
Requirements
D. Complete Table 3 showing curriculum breakdown in terms of mathematics
and basic sciences, major requirements, social sciences and other
requirements.
CRITERION 2
Cont’d…
37
Domain Knowledge Area No. of Courses
No. of Crd hrs
% Overall
Non-
Engg
Humanities (Eng, Culture, Social Scs) 8 19-21
33.8- 34.6
Management Sciences (Engg Mgt) 2 6
Natural Sciences (Maths, Physics,
Elective)6 19-20
Sub Total 16 44-47
Engg Computing (Fundl, Prog, Design) 3 9
66.2- 65.4
Engineering Foundation 8 29
Major Based Core (Breadth) 5 19-20
Major Based Core (Depth) 5 17-18
Inter-Disciplinary Engineering Breadth
(Electives)
2 6-7
Senior Design Project 2 6
Industrial Training (Summer)
Sub Total 25 86-89
Total 41 130-136 100
ENGINEERING PROGRAM
38
E. For each course in the program that can be counted for credit specify the following:
Course title
Course objectives and outcomes
Catalog description (Course No.)
Text book (s) and references
Syllabus breakdown in lectures
Computer usage
Laboratory
Content breakdown in credit hours (if applicable) as basicscience, math, engineering science, and design for enggdiscipline. General education requirements, businessrequirements and major requirements for the BusinessStudies and others.
CRITERION 2
39
Table 4.4: Courses versus program outcomes
Courses or
Group of
Courses
Program Outcomes
1 2 3 4
1
2
3
PROGRAM OUTCOMES
40
Courses or Group of courses Program Outcomes
1 2 3 4 5 6 7
COE 200, COE 205, COE 305, COE 360 + + + + + + +COE 400, COE 485 + + + + + + +COE 399, COE 350, 351, 352 + + + + +COE 390
COE 308 +COE 342 + +COE 442 + +ICS Courses + + + +Stat & Mathematics, Physics & Chemistry Courses + +English Courses +IAS Courses +EE Courses + + + +Technical Electives + + +COE Electives + +
Courses Vs Program Outcomes
PROGRAM OUTCOMES - SAMPLE
41
CRITERION 3
LABORATORIES AND COMPUTING FACILITIES Laboratories and computing facilities must be
adequately available and accessible to faculty
members and students to support teaching and
research activities.
Provide the following information about the laboratories
and computing facilities that are available for use in the
program under assessment.
o Laboratory Title
o Location and area
o Objectives
o Adequacy for Instructions
o Courses taught
o Manuals for experiments
o Software Available (if applicable)
o Major Apparatus
o Major Equipment
o Safety Regulations
42
CRITERION 4
STUDENT SUPPORT AND ADVISING
Student must have adequate support to
complete the program in a timely
manner and must have ample
opportunity to interact with their
instructors and receive timely advice
about program requirements and career
alternatives. To meet this criterion the
standards in this section must be
satisfied.
43
CRITERION 5
PROCESS CONTROL
The processes by which major functions aredelivered must be in place, controlled,periodically reviewed, evaluated and continuouslyimproved. To meet this criterion a set of standardsmust be satisfied.
Standard 5-1The process by which students are admitted to the program
must be based on quantitative and qualitative criteria and
clearly documented. This process must be periodically evaluated
to ensure that it is meeting its objectives:
Cont’d…
44
CRITERION 6
FACULTY
Faculty members must becurrent and active in theirdiscipline and have thenecessary technical depth andbreadth to support the program.There must be enough facultymembers to provide continuityand stability, to cover thecurriculum adequately andeffectively, and to allow forscholarly activities. To meet thiscriterion the standards in thissection must be satisfied.
45
FACULTY DISTRIBUTION BY
PROGRAM AREAS
Program’s area of specialization
Courses in the area
and average number
of sections per year
Number of
faculty
members in
each area
Number of
faculty with
Ph.D. degree
Area 1
Area 2
Area 3
Area 4
Total
Table 6: Faculty distribution by program areas.
46
CRITERION 7
INSTITUTIONAL FACILITIES
Institutional facilities, including
library, classrooms and offices
must be adequate to support the
objective of the program. To
satisfy this criterion a number of
standards must be met.
47
CRITERION 8
INSTITUTIONAL SUPPORT
The institution’s support and the financial resourcesfor the program must be sufficient to provide anenvironment in which the program can achieve itsobjectives and retain its strength.
Standard 8-1
There must be sufficient support and financial resources to attract and retain high
quality faculty and provide the means for them to maintain competence as teachers
and scholars
Standard 8-2
There must be an adequate number of high quality graduate students, research
assistants and Ph.D. students
Standard 8-3
Financial resources must be provided to acquire and maintain Library holdings,
laboratories and computing facilities
48
Quality Assurance is the responsibility of HEI itself
Overnight results not possible. So be patient but
consistent in pursuing the agenda
Full support of the administration and cooperation
of faculty essential to achieve the positive results
CONCLUDING REMARKS
49
QA SYSTEM MATURITY LOGIC
An S-Curve
Matu
rity
1st Sem 2nd Sem 3rd Sem
Imp
rov
emen
t
Em
bry
on
icS
Y
S
T
E
M
50
MISSION STATEMENTS
Mission Statement of University / Institute)
To develop human resources by inculcating professional knowledge, skills and
ethical values, to bring-in prosperity and technological advancement based on
high-tech research in the individual’s life and society at large
Mission Statement of Program (Engg)
To build concrete concepts of the subject through high quality class teaching,
laboratory work and small-scale research work, to help individuals become
change agents on the canvas of technology advancement and innovation
Mission Statement of Department
The Department is committed to providing highest quality education,conducting high quality basic and applied research addressing the evolvingneeds of industry and society, and supporting the development of morecompetitive and new industry in the country.
51
ACTION PLAN
52
COGNITIVE LEARNING
(BLOOM’S TAXONOMY 1956)
Evaluation
Level
VI
Synthesis
Level
V
Analysis
Level
IV
Application
Level
III
Comprehension
Level
II
Knowledge
Level
I
Simple
Difficult
53
CAPACITY BUILDING
Awareness campaigns, and
Training component whenever and
wherever required
54
QUALITY CONTROL
55
ANNUAL QUALITY ASSESMENT
REPORT (AQAR)
A CASE STUDY
56
THE ANNUAL QUALITY ASSURANCE REPORT
(AQAR)
OF THE
INTERNAL QUALITY ASSURANCE CELL
(IQAC)
XXXX College
57
The Annual Quality Assurance Report of IQAC, Year
2008-09In pursuance of the National Action Plan of the NAAC, Bangalore, an
Internal Quality Assurance Cell (IQAC) has been established as a post
accreditation qualitysustenance measure in our institution. IQAC has
defined the objectives of our institution and worked out an action plan to
achieve the same.
The following are the members of IQAC for the year 2008-09.
Members
58
PART-A
The plan of action chalked out by
IQAC towards quality
enhancement and the outcome:
69
(10) Patents generated:
(11) New Collaborative Research Programmes:
(12) Research Grants received from various agencies
(13)Details of Research Scholars:
(14) Citation Index of Faculty Members and Impact
Factor:
Citations:•Google Scholar Citation: Document 235, Citation
662, h-index 12, i10-index 17
(http://scholar.google.com/citations?hl=en&user=NIlye4U
AAAAJ&view_op=list_works&pagesize=20)
•Research Gate: Document 69, citation 97
(https://www.researchgate.net/profile/Jyot
sna_Mandal/)•Scopus Citation: Document 83, Citation 91, h-
index 6
(
http://www.scopus.com/authid/detail.url?authorId=24
605629500)
74
(17) Details of Departments getting SAP / COSIST /
DST / FIST etc.
Assistance/ recognition
76
The annual NSS camp was held in Kethohalli,Ramanagara
Dist. in March 2009.Our students taught the villagers
about basic hygiene, literacy and healthy living. They held
street plays, cultural programmes and educated the rural
population about the evils of alcoholism, AIDS and
illiteracy
77
(19) Teachers and Officers newly recruited:
(20) Teaching-Non- Teaching Staff ratio:
78
(21) Improvement in the Library Services:
(22) New books / Journals subscribed and
their value:
79
(23) Courses in which Students assessment of teachers is
introduced and action taken on student feedback
The students evaluate all subject teachers through a
standardized questionnaire. The questionnaire is in Kannada
to facilitate comprehension The Principal analyses the
feedback by making a chart of the individual teacher’s
Performance The Principal shares the evaluation data with
the teacher individually and wherever necessary suggests
improvements Good performance is appreciated
80
(24) Unit Cost of Education
(a) Including the salary component = Rs. 7654 /-
(b) Excluding the salary component = Rs. 834 /-
81
(25) Computerization of administration, process of
admission,
examination, results and issue of certificates:
(26) Increase in infrastructure facilities:
82
(27) Technology up gradation:
• Creation of new Website to the college
• The website is upgraded every month
• Addition of equipments in Physics and Computer
labs
• Library books have been bar coded
83
(28) Computer and Internet access and training to
teachers & Students:
• The college provides internet facility to students and
staff in the computer centre.
• Internet facility is also extended to the office and
library.
84
(29) Financial Aid for Students:
The college provides financial help to the students in the form of Poor
student’s fund. An amount of Rs. 26,100 was distributed among the students
who scored 70% and above in the semester exam. About 87 benefited from it.
Annual scholarship is given to SC/ST students from the social welfare
department. This academic year about 300 students are to benefit from the
scheme.
Two merit cum means scholarship of Rs.5,000 each given to a girl and a boy
of Naidu community by Lion-Venkatesh Murthy .There are endowment
scholarships of Rs. 25,000 each by Sri. Ramappa, Sri. Dr. Raju and Sri.
Sandal and family and one endowment scholarship of Rs.50,000 provided by
Sri. Somanna.
86
(31) Activities and support from the Parent-Teacher
Association:
• A parent teacher meeting was held in the college on the
3rd May 2009 . Around 150 parents participated in the
meeting.
93
(39) Healthy Practices of the Institution:
Department of Journalism has the healthy practice of
encouraging student participation in seminars arranged by
staff in other colleges and universities.
• The tutor ward system of the college places 50 students
under the care of each teacher who closely monitors the
development of the students. This system has created a
close bond among the teacher, student and the parents.
• Many teachers offer financial support to needy students
and pay their exam fee and tuition fee etc.
94
(40) Linkages developed with National /
International, Academics / Research bodies:
(41) Any other relevant information the institution
wishes to add:
95
PART C:
Detail the plans of the institution for the next year:
1. Improving the results.
2. Many departments want to start add on courses.
3. To improve the infrastructure.
4. To conduct national and state level seminars.
5. To equip all departments with library and infrastructure.
6. To persuade CCE to allot more staff to the college.
7. Improve the quality of performance of students.
8. To apply for more UGC minor and major projects and
workshops.
INDIA-2015
8-9 January
2015
CSI-2014
12-14 December
2014
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