8/18/2019 Behavioral Characterstics

1/8

Behavioral

Characterist

8/18/2019 Behavioral Characterstics

2/8

What is it?

•Efective business analysts should apply personal integrstrength o character when dealing with people.

•  This includes dealing with your business analysis team,project team, and your internal and external prostakeholders

8/18/2019 Behavioral Characterstics

3/8

The BABOK ® Guide breaks the key behavioralcharacteristics into three areas:

• Ethics

• Trustworthiness

• Personal organization

8/18/2019 Behavioral Characterstics

4/8

Ethics n order to be respectrusted by your team

stakeholders, you methically.

 That !s easy enough what exactly does it

Ethical people know

diference between mimmoral behavior anunderstand the standgovern their own beh

8/18/2019 Behavioral Characterstics

5/8

Ethics

#ithholding criticainormation and issneither good nor etproject team behavshould always be

straightorward in simportant inormat

so problems can beand addressed as epossible.

8/18/2019 Behavioral Characterstics

6/8

Trustworthiness

&ehaving ethically and your business analyefectively generates trusyou and your stakehproblems can be idenaddressed as early as poss

Earning the trust o key stais a linchpin o successul analysis.

8/18/2019 Behavioral Characterstics

7/8

Personal organization

Experienced business analy'uickly locate needed inor

 $our ability to efectively myour time, tasks, and inorman impact on how your teamembers and other stakehperceive you.

( disorgani)ed business anviewed as an efective busi

analyst.

8/18/2019 Behavioral Characterstics

8/8

Th You