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18 November 2009 Dianna Knauss Virtual Desktop Technical Program Manager.
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Transcript of 18 November 2009 Dianna Knauss Virtual Desktop Technical Program Manager.
Virtual Desktop Implementation at
Air Products18 November 2009
Dianna KnaussVirtual Desktop Technical Program Manager
Introduction◦ What is Virtual Desktop?◦ Why the change?◦ Approach◦ What does this enable?
Virtual Desktop Architecture End Node devices
◦ Thin client◦ Repurposing
Application Virtualization Lessons Learned The dirty little secrets the vendors won’t tell you Live Demo
Agenda
A virtual desktop is a copy of Windows running on a server in the data center instead of on a PC
Application Virtualization – applications run in a separate “bubble” and do not directly interact with the operating system
Server Virtualization – multiple virtual servers run and share a single physical server
What is Virtual Desktop?
Reduce complexity of computing environment
Security◦Simplify security patching◦Reduce virus scanning◦Increased data security
Eliminate software distribution Reduce application variability Reduce hardware cost
Why the change?
Push the boundaries Take more risk Limit options to drive penetration and
speed Faster with more risk Won’t have all the answers –
exploratory in nature
Approach
What Does This Enable? New acquisitions can quickly be given
access to our corporate applications◦ No need to buy specific Air Products PC’s, make
use of existing PC and browser◦ Install dumb terminal from local supplier
JV’s & Outsource partners can get access to our applications, and we can limit what they can see & do.
Improves security and helps prevent loss of our corporate data
This is foundational to other offerings
Virtual Desktop Infrastructure
Broker
Hypervisor
Provisioning
App Virt.ICA
Thin Client Device
(1) Secure USB compartment(2) Power button (3) Flash activity LED(4) Line-in (microphone) connector(5) Line-out (headphone or speaker) audio connector(6) Universal serial bus (USB) connectors (2)(7) Power LED
Needed to leverage our existing assets◦ 4 year purchased PC replacement cycle◦ 65% laptop population◦ Windows licensing is per device and we don’t have Software
Assurance allows user mobility without increasing license costs
Potential options◦ Ubuntu Linux hardware driver difficulties with laptops◦ WinFLiP (Windows for Legacy PCs) – not made for mobile PCs◦ Group Policy lockdown (Air Products’ choice)
Takes a Windows PC and makes it a “thin client” Avoids a PC reload Provides a “no touch” approach User has no ability to access most items, make changes, or
access hard disk or programs
Repurposed PCs
VDI is accessed via the users desktop or laptop (repurposed PC)
The physical PC is locked down with these exceptions: ◦ accessing the Internet (how users get to VDI)◦ Saving printer and network info◦ making minor adjustments to the display and mouse settings
The user moves Outlook PST folders into their 2GB mailbox Migration
User data is moved from your PC to the Virtual Server (5GB limit) The Outlook profile will NOT be migrated – users will recreate it Only certain settings will be migrated from the Windows Profile It will take 1-2 days to become adjusted to using the new virtual desktop
so plan accordingly
Applications accessed by “base image”, Citrix hosting, virtualized streamed applications, or the web
Only applications necessary for business will be made available
What happens when moving to Virtual Desktop?
First focus must be to limit the number of applications to minimize $$$$
The focus is on business applications No personal apps (non-business applications) Standardization and single versions are a must Transparent apps have been interesting
◦ Transparent apps are allowed but are not IT supported◦ To make them available in VDI, we must sequence them◦ Can drive cost if encounter too many of these
Virtual Desktop Applications
Listed in order of preference Web application minimal/no footprint Virtualized application
◦ Leaves no residual code on the desktop◦ Requires effort to “sequence” the application◦ AppV, ThinApp, or XenApp◦ Only 80 – 90% of apps can be virtualized
Hosted application (Citrix or Windows Terminal)◦ May not be an option if application interoperability is necessary◦ Many apps interoperate with MS Office
Install in VDI O/S base image◦ Include anything that frequently operates with other apps (MS
Office, PDF reader, etc)◦ Any app included will require a license for each VDI user◦ Any changes require an update to the base image
Application options
Virtualized Application Constraints
MS App-V Application Limitations ◦ Over 4 GB in size when sequenced ◦ Start services at boot time◦ Require device drivers – ex. Print drivers◦ Part of the OS – ex. PowerShell◦ COM+ and COM DLL surrogate virtualization◦ 64-bit applications – coming in App-V 4.6 release
Heavy data analysis to define your market◦ Highly mobile users, users with variable bandwidth or high
latency, and users with one-off apps are not good candidates◦ How do you determine who those users are?
Don’t underestimate migration effort◦ Consider Windows profiles, Outlook profiles, PST files, file shares,
printing, etc. carry over as little as possible◦ Remember network bandwidth impacts
Each VDI implementation is unique◦ Cost versus control◦ Starting point Admin rights, data location, PST files, bandwidth
availability, persistence, application space, etc. Understand business continuity plans
◦ There is no “offline use” in VDI◦ Verify MS Office apps are not part of their plans
Lessons Learned
Software licensing requires a PhD◦ Software vendors have not thought through licensing the
virtual world◦ Several unexpected license costs – e.g. VECD, AV scan
Vendors & complexity◦ No vendor owns the whole game◦ Immature monitoring and performance tools◦ Stability & performance requires $$$$
Browser-based apps are not without issues◦ Shared folders & ActiveX Controls◦ Cookies
Thin clients take MORE bandwidth Bandwidth and wireless variability are not VDIs friend
The dirty little secrets . . .
Live Demo
Questions?