16x9 PowerPoint Template & Usage · 2018-05-16 · C2 - In commercial confidence C2 - In...
Transcript of 16x9 PowerPoint Template & Usage · 2018-05-16 · C2 - In commercial confidence C2 - In...
© 2018 TM Forum | 1
CEO, Vodafone Automotive
Gion Baker
Fireside Chat: Harnessing AI technologies to Ensure a Seamless IoE Connected Experience
Director, Communications Industry, Salesforce
Yossi Zohar
Every Customer Is ConnectedWith smart, always-on devices, and real-time interactions
Engaging the customer of the future
Simple
Fast
Predictive
Introduction
We design, develop, manufacture and distribute parking assistance devices, anti-theft systems and telematics control units (TCU).
Our telematics business
We design and deliver telematics products and services for stolen vehicle recovery, road safety, new innovative insurance products,
security assistance and eco driving, as well as remote maintenance and control of cars.
Our manufacturing business
With Vodafone Automotive we can provide E2E solutionsFor global vehicle manufacturers, insurance companies and fleet operators
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Vodafone
Years experience in vehicle security and telematics
Kilometers of driving data analysed
and theAUTOMOTIVE team
40 Countriescovered with Secure Operating Centresglobally, 44 in Europe
52
Vehicle manufacturers, workingwith Vodafone Automotive products & services
35Vehicles connected with Vodafone on the road today
14,4m
Automotive experts
90035bn
Crash events managed
3,8m
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End-to-End Security
Hardware design and
testing
Hardware production
Network Application software
development
Service delivery
We deliver a complete end-to-end serviceor any part thereof
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Core services
Fleet Management
Usage BasedInsurance
Stolen VehicleRecovery
AutomotiveTelematics
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Industries and customers
AUTOMOTIVE PLATFORM
New ways to manage OEM platforms
2- AND 4-WHEELSavailability
INTERFACESfor all touch points
VALUE ADDED SERVICESfor users and manufacturers
PROCESS FLOWSre-design
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INSURANCE
IoT Platform for Insurance service
DIGITAL TRANSFORMATIONof policyholder experience
STANDARD INTERFACEfor faster integration
CUSTOMER INSIGHTfor insurance
FULLY MODULAR telematics structure
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V-AUTO by CONSUMER IOTFirst direct consumer B2C programme
SELF ACTIVATIONprocess
SELF INSTALLINGdevice
CONSUMER SALES CHANNELshops and web
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FLEETCreating a comprehensive customer value proposition
NEW SALES CHANNELSfor SME proposition
SHARED MOBILITYservices unlocked
REMOTE MONITORINGand efficiency management
OUTSTANDING CXXmade possible
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ECOSYSTEM MANAGEMENTOrchestration-oriented approach
ADDED VALUEthrough data processing, analysis and enrichment
RELATIONSHIP MANAGEMENTbetween mobility partners& new revenue streams
MOBILITY DATAcollection and acquisition from different sources
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Driving seamless CXX through cloud-based platform
Digital transformation: enterprise data exposure to customers
DATA ACCESS SECURISATION
KPIs LIBRARYDATA FLOWS
SELF SERVICE BUSINESS INTELLIGENCE
SERVICE LEVEL MONITORING (SLA)
DIGITAL CHANNELS DATA EXPOSURE
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Digital transformation: self-service end customer processSubscription with payment and activation
CUSTOMERSELF
REGISTRATION
VEHICLE REGISTRATION
PAYMENT WITH CC OR PAYPAL
TELEMATICS SERVICE USAGE
SERVICE ACTIVATION
PRODUCT SELECTION
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Digital transformation: internal process full automationRenewal campaign with self-service payment to increase volumes and quality
EASY CAMPAIGN MANAGEMENT
MULTIPLE CAMPAIGN STEPS BASED ON CUSTOMER DATA
AUTOMATIC OUTBOUND COMMUNICATIONS
RENEW FROM MOBILE OR DESKTOP
PAYMENT WITH CC
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AI as part of the business
DATA ANALYTICS – Cooperative, Connected and Automated Mobility
4 DIMENSION STRATEGY
ARTIFICIAL INTELLIGENCEAt the heart of future mobility
Our AI applications includeNear real time analytics
Visualization ToolsMachine Learning
Deep learning libraries
TOTAL CONNECTIVITYVehicle to Everything
TELEMATICS SERVICESMobility services, LBS
CONTEXT ANALYSIS HD video analytics
NETWORKNetwork as a sensor
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What’s next
The journey to the connected traveller
Value of services
From assets to mobility services
Yesterday Today Tomorrow
Value of vehicles
Assets
Smart assets
Assets as a service
Mobility as a service
Connected life
Val
ue
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Vodafone Automotive in digital mobility
Taking part in the digital transformation as a trusted partner of large enterprises to build and operate new digital services focused on the IoT and Mobility
Major trends Ecosystems
Digital Transformation to enter in new markets and build new products
in a connected ecosystem
New Mobility
Sharing Economy
Products vs Services
New Life Style
Vodafone Automotive
Data Sensor
Data collection, analysis & processing
Digital Service
Digital service
Digital Service
Vehicle Makers
Insurers
Car rentals
Consumer services
Data Sensor
Data Sensor
Corporate services
Content provider
Smart cities
Road signs
Secu
reen
viro
men
t
B2
B i
nte
grat
ion
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C2 - In commercial confidence
Thank you