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Mobile Business Trends

Gartner Identifies the Top 10 Strategic Technology Trends for 2013

Analysts Examine Top Industry Trends at Gartner Symposium/ITxpo, October 21-25 in Orlando

ORLANDO, Fla., October 23, 2012

Gartner, Inc. today highlighted the top 10 technologies and trends that will be strategic for mostorganizations in 2013. Analysts presented their findings during Gartner Symposium/ITxpo, beingheld here through October 25.

Gartner defines a strategic technology as one with the potential for significant impact on theenterprise in the next three years. Factors that denote significant impact include a high potentialfor disruption to IT or the business, the need for a major dollar investment, or the risk of being lateto adopt.

A strategic technology may be an existing technology that has matured and/or become suitable fora wider range of uses. It may also be an emerging technology that offers an opportunity forstrategic business advantage for early adopters or with potential for significant market disruption inthe next five years. These technologies impact the organization's long-term plans, programs andinitiatives.

We have identified the top 10 technologies that will be strategic for most organizations, and thatIT leaders should factor into their strategic planning processes over the next two years, said DavidCearley, vice president and Gartner fellow. This does not necessarily mean enterprises shouldadopt and invest in all of the listed technologies; however companies need to be making deliberatedecisions about how they fit with their expected needs in the near future.

Mr. Cearley said that these technologies are emerging amidst a nexus of converging forces - social,mobile, cloud and information. Although these forces are innovative and disruptive on their own,together they are revolutionizing business and society, disrupting old business models and creatingnew leaders. As such, the Nexus of Forces is the basis of the technology platform of the future.

The top 10 strategic technology trends for 2013 include:

Mobile Device BattlesGartner predicts that by 2013 mobile phones will overtake PCs as the most common Web accessdevice worldwide and that by 2015 over 80 percent of the handsets sold in mature markets will besmartphones. However, only 20 percent of those handsets are likely to be Windows phones. By2015 media tablet shipments will reach around 50 percent of laptop shipments and Windows 8 willlikely be in third place behind Googles Android and Apple iOS operating systems. Windows 8 is

Microsofts big bet and Windows 8 platform styles should be evaluated to get a better idea of howthey might perform in real-world environments as well as how users will respond. Consumerizationwill mean enterprises won't be able to force users to give up their iPads or prevent the use ofWindows 8 to the extent consumers adopt consumer targeted Windows 8 devices. Enterprises willneed to support a greater variety of form factors reducing the ability to standardize PC and tablethardware. The implications for IT is that the era of PC dominance with Windows as the singleplatform will be replaced with a post-PC era where Windows is just one of a variety ofenvironments IT will need to support.

Mobile Applications and HTML5The market for tools to create consumer and enterprise facing apps is complex with well over 100potential tools vendors. Currently, Gartner separates mobile development tools into severalcategories. For the next few years, no single tool will be optimal for all types of mobile application

so expect to employ several. Six mobile architectures native, special, hybrid, HTML 5, Messageand No Client will remain popular. However, there will be a long term shift away from native appsto Web apps as HTML5 becomes more capable. Nevertheless, native apps won't disappear, and will


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always offer the best user experiences and most sophisticated features. Developers will also needto develop new design skills to deliver touch-optimized mobile applications that operate across arange of devices in a coordinated fashion.

Personal CloudThe personal cloud will gradually replace the PC as the location where individuals keep their

personal content, access their services and personal preferences and center their digital lives. Itwill be the glue that connects the web of devices they choose to use during different aspects oftheir daily lives. The personal cloud will entail the unique collection of services, Web destinationsand connectivity that will become the home of their computing and communication activities. Userswill see it as a portable, always-available place where they go for all their digital needs. In thisworld no one platform, form factor, technology or vendor will dominate and managed diversity andmobile device management will be an imperative. The personal cloud shifts the focus from theclient device to cloud-based services delivered across devices.

Enterprise App StoresEnterprises face a complex app store future as some vendors will limit their stores to specificdevices and types of apps forcing the enterprise to deal with multiple stores, multiple paymentprocesses and multiple sets of licensing terms. By 2014, Gartner believes that many organizationswill deliver mobile applications to workers through private application stores. With enterprise appstores the role of IT shifts from that of a centralized planner to a market manager providinggovernance and brokerage services to users and potentially an ecosystem to supportapptrepreneurs.

The Internet of ThingsThe Internet of Things (IoT) is a concept that describes how the Internet will expand as physicalitems such as consumer devices and physical assets are connected to the Internet. Key elements ofthe IoT which are being embedded in a variety of mobile devices include embedded sensors, imagerecognition technologies and NFC payment. As a result, mobile no longer refers only to use ofcellular handsets or tablets. Cellular technology is being embedded in many new types of devicesincluding pharmaceutical containers and automobiles. Smartphones and other intelligent devicesdon't just use the cellular network, they communicate via NFC, Bluetooth, LE and Wi-Fi to a widerange of devices and peripherals, such as wristwatch displays, healthcare sensors, smart posters,

and home entertainment systems. The IoT will enable a wide range of new applications andservices while raising many new challenges.

Hybrid IT and Cloud ComputingAs staffs have been asked to do more with less, IT departments must play multiple roles incoordinating IT-related activities, and cloud computing is now pushing that change to another level.A recently conducted Gartner IT services survey revealed that the internal cloud services brokerage(CSB) role is emerging as IT organizations realize that they have a responsibility to help improvethe provisioning and consumption of inherently distributed, heterogeneous and often complex cloudservices for their internal users and external business partners. The internal CSB role represents ameans for the IT organization to retain and build influence inside its organization and to become avalue center in the face of challenging new requirements relative to increasing adoption of cloud asan approach to IT consumption.

Strategic Big DataBig Data is moving from a focus on individual projects to an influence on enterprises strategicinformation architecture. Dealing with data volume, variety, velocity and complexity is forcingchanges to many traditional approaches. This realization is leading organizations to abandon theconcept of a single enterprise data warehouse containing all information needed for decisions.Instead they are moving towards multiple systems, including content management, datawarehouses, data marts and specialized file systems tied together with data services andmetadata, which will become the "logical" enterprise data warehouse.

Actionable AnalyticsAnalytics is increasingly delivered to users at the point of action and in context. With theimprovement of performance and costs, IT leaders can afford to perform analytics and simulation

for every action taken in the business. The mobile client linked to cloud-based analytic engines andbig data repositories potentially enables use of optimization and simulation everywhere and every


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time. This new step provides simulation, prediction, optimization and other analytics, to empowereven more decision flexibility at the time and place of every business process action.

In Memory ComputingIn memory computing (IMC) can also provide transformational opportunities. The execution ofcertain-types of hours-long batch processes can be squeezed into minutes or even seconds

allowing these processes to be provided in the form of real-time or near real-time services that canbe delivered to internal or external users in the form of cloud services. Millions of events can bescanned in a matter of a few tens of millisecond to detect correlations and patterns pointing atemerging opportunities and threats "as things happen." The possibility of concurrently runningtransactional and analytical applications against the same dataset opens unexplored possibilities forbusiness innovation. Numerous vendors will deliver in-memory-based solutions over the next twoyears driving this approach into mainstream use.

Integrated EcosystemsThe market is undergoing a shift to more integrated systems and ecosystems and away fromloosely coupled heterogeneous approaches. Driving this trend is the user desire for lower cost,simplicity, and more assured security. Driving the trend for vendors the ability to have morecontrol of the solution stack and obtain greater margin in the sale as well as offer a completesolution stack in a controlled environment, but without the need to provide any actual hardware.The trend is manifested in three levels. Appliances combine hardware and software and softwareand services are packaged to address and infrastructure or application workload. Cloud-basedmarketplaces and brokerages facilitate purchase, consumption and/or use of capabilities frommultiple vendors and may provide a foundation for ISV development and application runtime. Inthe mobile world, vendors including Apple, Google and Microsoft drive varying degrees of controlacross and end-to-end ecosystem extending the client through the apps.

About Gartner Symposium/ITxpoGartner Symposium/ITxpo is the world's most important gathering of CIOs and senior ITexecutives. This event delivers independent and objective content with the authority and weight ofthe world's leading IT research and advisory organization, and provides access to the latestsolutions from key technology providers. Gartner's annual Symposium/ITxpo events are keycomponents of attendees' annual planning efforts. IT executives rely on Gartner Symposium/ITxpo

to gain insight into how their organizations can use IT to address business challenges and improveoperational efficiency.

Additional information about Gartner Symposium/ITxpo in Orlando, is availableatwww.gartner.com/symposium/us. Video replays of keynotes and sessions are available onGartner Events on Demand atwww.gartnerondemand.com. Follow news, photos and video comingfrom Gartner Symposium/ITxpo on Facebook athttp://www.facebook.com/GartnerSymposium, andon Twitter athttp://twitter.com/Gartner_incand using #GartnerSym.

Upcoming dates and locations for Gartner Symposium/ITxpo include:

October 29-31, Sao Paulo, Brazil:www.gartner.com/br/symposiumNovember 5-8, Barcelona, Spain:www.gartner.com/eu/symposiumNovember 12-15, Gold Coast, Australia:www.gartner.com/au/symposiumMarch5-7, 2013, Dubai, UAE:www.gartner.com/technology/symposium/dubai/

Contact:

Christy PetteyGartner

+1 408 468 8312

[email protected]
http://www.gartner.com/symposium/ushttp://www.gartner.com/symposium/ushttp://www.gartner.com/symposium/ushttp://www.gartnerondemand.com/http://www.gartnerondemand.com/http://www.gartnerondemand.com/http://www.facebook.com/GartnerSymposiumhttp://www.facebook.com/GartnerSymposiumhttp://www.facebook.com/GartnerSymposiumhttp://twitter.com/Gartner_inchttp://twitter.com/Gartner_inchttp://twitter.com/Gartner_inchttp://www.gartner.com/br/symposiumhttp://www.gartner.com/br/symposiumhttp://www.gartner.com/br/symposiumhttp://www.gartner.com/eu/symposiumhttp://www.gartner.com/eu/symposiumhttp://www.gartner.com/eu/symposiumhttp://www.gartner.com/au/symposiumMarchhttp://www.gartner.com/au/symposiumMarchhttp://www.gartner.com/au/symposiumMarchhttp://www.gartner.com/au/symposiumMarchhttp://www.gartner.com/technology/symposium/dubai/http://www.gartner.com/technology/symposium/dubai/http://www.gartner.com/technology/symposium/dubai/mailto:[email protected]:[email protected]:[email protected]://www.gartner.com/technology/symposium/dubai/http://www.gartner.com/au/symposiumMarchhttp://www.gartner.com/au/symposiumMarchhttp://www.gartner.com/eu/symposiumhttp://www.gartner.com/br/symposiumhttp://twitter.com/Gartner_inchttp://www.facebook.com/GartnerSymposiumhttp://www.gartnerondemand.com/http://www.gartner.com/symposium/us


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About Gartner:Gartner, Inc. (NYSE: IT) is the world's leading information technology research and advisory

company. Gartner delivers the technology-related insight necessary for its clients to make the right

decisions, every day. From CIOs and senior IT leaders in corporations and government agencies, to

business leaders in high-tech and telecom enterprises and professional services firms, to

technology investors, Gartner is the valuable partner to clients in 12,000 distinct organizations.

Through the resources of Gartner Research, Gartner Executive Programs, Gartner Consulting and

Gartner Events, Gartner works with every client to research, analyze and interpret the business of

IT within the context of their individual role. Founded in 1979, Gartner is headquartered in

Stamford, Connecticut, U.S.A., and has 5,000 associates, including 1,280 research analysts and

consultants, and clients in 85 countries. For more information,www.gartner.com.

Source:http://www.gartner.com/it/page.jsp?id=2209615

Gartner Identific Top 10 Tendine strategice Tehnologie pentru 2013

Analitii Examineaz Tendine de top din industrie, la Gartner Symposium / ITxpo,douzeci i o au25 octombrie n Orlando

Orlando, Florida, 23 octombrie, 2012 -

Gartner, Inc astazi a subliniat top 10 tehnologii si tendinte care vor fi strategic pentru majoritateaorganizaiilor n 2013. Analistii au prezentat concluziile lor in timpul simpozionului Gartner / ITxpo,fiind a avut loc aici prin 25 octombrie.

Gartner defineste o tehnologie strategic ca fiind unul cu potenial de impact semnificativ asuprantreprinderii, n urmtorii trei ani. Factori care denota un impact semnificativ includ un potenialridicat de perturbare a IT sau de afaceri, necesitatea pentru o investitie majora dolar, sau riscul dea fi trziu pentru a adopta.

O tehnologie strategic poate fi o tehnologie existent, care a ajuns la maturitate i / sau devinpotrivite pentru o gam mai larg de utilizri. Acesta poate fi, de asemenea, o tehnologie in curs dedezvoltare, care ofer o oportunitate pentru avantajul strategic de afaceri pentru early adopterssau cu potenial de perturbare semnificativ pe pia n urmtorii cinci ani. Aceste tehnologii impactorganizaiei pe termen lung planuri, programe i iniiative.

"Am identificat cele mai bune 10 tehnologii care vor fi strategic pentru majoritatea organizaiilor,i c liderii ar trebui s factor n procesele lor de planificare strategic n urmtorii doi ani", a spusDavid Cearley, vice-presedinte si colegii Gartner. "Acest lucru nu nseamn neaprat ntreprinderilear trebui s adopte i s investeasc n toate tehnologiile listate; cu toate acestea companiiletrebuie sa fie luarea unor decizii deliberate despre modul n care acestea se potrivesc cu nevoile lorpreconizate n viitorul apropiat."

Dl Cearley a spus c aceste tehnologii sunt n curs de dezvoltare n mijlocul unui ansamblu de foreconvergente - sociale, nor mobil, i informaii.Dei aceste fore sunt inovatoare i perturbator pecont propriu, impreuna ele sunt revoluioneaz de afaceri i societii, dezechilibrarea vechilemodele de afaceri i crearea de noi lideri.Ca atare, Nexus a Forelor este baza platformeitehnologice a viitorului.

Cele mai bune 10 tendine tehnologice strategice pentru 2013 includ:

Mobile Device LupteleGartner estimeaz c pn n 2013 va depi telefoanele mobile PC-uri ca toat lumea, cele maifrecvente de dispozitiv de acces la Web i c, pn n 2015, peste 80 la sut din telefoane mobile

vandute in pietele mature vor fi smartphone-uri. Cu toate acestea, doar 20 la suta din acestetelefoane sunt susceptibile de a fi telefoanele Windows. Pn n 2015, mass-media expediericomprimat va ajunge n jurul valorii de 50 la suta din livrari de laptop i Windows 8 va fi probabil
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pe locul al treilea n spatele Android de la Google i de sistemele de operare Apple iOS.Windows 8este mare pariu Microsoft i Windows 8 stiluri platforme ar trebui s fie evaluate pentru a obine oidee mai bun a modului n care s-ar putea efectua n lumea real medii, precum i modul n careutilizatorii vor rspunde.Consumerization va nsemna ntreprinderile care nu va fi capabil de a forautilizatorii s renune la iPad-uri lor sau de a preveni utilizarea de Windows 8 pentru consumatorimsura adopta consumatorul vizat Windows 8 dispozitive.ntreprinderile vor trebui s sprijine omai mare varietate de factori de form reducnd capacitatea de a standardiza PC-ul i hardware-ultablet.Implicaiile pentru IT este faptul c epoca de dominare PC cu Windows ca platform unicva fi nlocuit cu o era post-PC n cazul n care Windows este doar una dintr-o varietate de medii ITva trebui s le susin.

Aplicatii mobile i HTML5pia pentru instrumente pentru a crea consumatorilor i ntreprinderilor care se confrunt Appseste complex, cu peste 100 de furnizori poteniali instrumente.n prezent, Gartner separinstrumente mobile de dezvoltare n mai multe categorii.Pentru urmtorii civa ani, nici un singurinstrument va fi optim pentru toate tipurile de aplicaii mobile se ateapt ca s angajeze maimulte. ase arhitecturi mobile - native, mesaje speciale, hibrid, HTML 5, i nr clienti vor rmnepopular.Cu toate acestea, va exista o schimbare pe termen lung departe de aplicaii native pentruaplicaii web HTML5 ca devine mai capabil.Cu toate acestea, aplicaii native nu vor disparea, si vaoferi intotdeauna cele mai bune experiene de utilizator i caracteristicile cele mai

sofisticate. Dezvoltatorii vor trebui, de asemenea, s dezvolte noi abiliti de design pentru a oferitouch-optimizat aplicatii mobile care opereaz ntr-o gam larg de dispozitive ntr-un modcoordonat.

Cloud personalnor personale vor nlocui treptat PC ca locul n care indivizii pstreaz coninutul lor personale,acces la serviciile lor i de preferinele personale i un centru de vieile lor digitale. Acesta va filiantul care leag web a dispozitivelor care aleg s le utilizeze n timpul diferite aspecte ale vieii lorde zi cu zi. Norul personal va atrage dup sine colecie unic de servicii, destinatii si conectivitateweb, care va deveni casa de calcul a acestora, precum i activiti de comunicare. Utilizatorii vorvedea ca pe un loc portabil, ntotdeauna disponibil n cazul n care se duc pentru toate nevoile lordigitale. n aceast lume nu platform unul, factor de form, tehnologie sau distribuitorul vadomina i gestionate diversitii i gestionarea dispozitivelor mobile va fi un imperativ. Norul

personal mut accentul de pe dispozitivul de client pentru a bazate pe cloud serviciilor prestate petoate dispozitivele.

Intreprindere App MagazineIntreprinderi confrunt cu un complex de viitor App Store ca unele companii vor limita magazinelelor la dispozitivele specifice i tipuri de aplicaii fornd intreprinderii de a face cu mai multemagazine, procese multiple de plat i mai multe seturi de termeni de liceniere.Pn n 2014,Gartner consider c multe organizaii vor furniza aplicatii mobile pentru a lucrtorilor, prinintermediul magazinelor de aplicaii private.Cu intreprinderi magazine app rolul de IT se schimbde la cea a unui planificator centralizat la un manager de pia furnizarea de servicii de brokeraj ide guvernan pentru utilizatori i potenial pentru a sprijini un ecosistem apptrepreneurs.

Internetul obiectelor

internetului obiectelor (IO) este un concept care descrie modul n care internetul se va extinde caelemente fizice, cum ar fi dispozitivele de consum si activele fizice sunt conectate laInternet. Elementele-cheie ale IO, care sunt ncorporate ntr-o varietate de dispozitive mobileinclud senzori, inglobate tehnologii de recunoatere a imaginilor i de plat NFC. Ca urmare, nu semai mobil se refer numai la utilizarea de telefoane mobile sau tablete.Tehnologia celular estencorporat n mai multe tipuri noi de dispozitive, inclusiv containere farmaceutice iautomobile. Smartphone-uri i alte dispozitive inteligente nu folosesc doar reeaua celular,acestea comunic prin NFC, Bluetooth, LE i Wi-Fi la o gam larg de dispozitive i periferice, cumar fi display de ceas, senzori de asisten medical, postere inteligente i sisteme de divertismentla domiciliu . IO va permite o gam larg de aplicaii i servicii noi n timp ce creterea cu multeprovocri noi.

HYBRID IT i Cloud ComputingCa echipele au fost rugai s fac mai mult cu mai putin, departamentele IT trebuie s joace maimulte roluri n coordonarea IT legate de activitile, i cloud computing este mpinge acum cschimbarea la un alt nivel. Un recent sondaj realizat de IT Gartner a artat c serviciile interne nor


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de servicii de brokeraj (CSB), rol este n curs de dezvoltare ca organizatiile IT dau seama c ei auresponsabilitatea de a contribui la mbuntirea de provizioane i de consum ale inerentdistribuite, serviciile de cloud eterogene i adesea complexe pentru utilizatorii lor interne ipartenerii externi de afaceri. Rolul intern CSB reprezint un mijloc pentru organizarea de IT de apstra i de a construi o influen n interiorul organizaiei sale i s devin un centru de valoare nfaa contesta noi cerine referitoare la adoptarea crescnd a nor ca o abordare a consumului deIT.

Strategice mari de datede date de mare este trecerea de la un accent pe proiecte individuale la o influen asupraarhitecturii ntreprinderilor "informaii strategice.Confruntarea cu volumul de date, soiul, viteza icomplexitatea este foreaz schimbri n multe abordri tradiionale.Aceast realizare este liderorganizaiile s renune la conceptul de un singur depozit de date al companiei care s conintoate informaiile necesare pentru luarea deciziilor.n schimb, ei se ndreapt spre mai multesisteme de management al coninutului, inclusiv, depozite de date, marts de date i sistemespecializate de fiiere legate, mpreun cu serviciile de date i metadate, care va deveni "logic"

ntreprindere depozitul de date.

De atac Google AnalyticsGoogle Analytics este din ce n ce livrate utilizatorilor, la punctul de aciune i n context. Cumbuntirea performanei i a costurilor, liderii IT pot permite s efectueze analiz i simularepentru fiecare aciune ntreprins n afaceri. Clientul mobil legat de motoare bazate pe cloudanalitice i registrele centrale de mari de date permite utilizarea potenial de optimizare i simularepeste tot i de fiecare dat.Acest nou pas prevede analiz de simulare, pronosticuri, optimizare ialte, de a mputernici flexibilitate decizii, chiar mai mult, la momentul i locul fiecare aciune procesde afaceri.

n Computing memorien memoria de calcul (IMC) poate oferi, de asemenea, oportuniti de transformare.Executareaanumitor tipuri de procese discontinue or-lung pot fi stoarse n minute sau chiar secunde permitaceste procese s fie furnizate sub form de timp real sau aproape n timp real servicii care pot filivrate utilizatorilor interni sau externi, n sub form de servicii cloud. Milioane de evenimente pot fiscanate ntr-o chestiune de cteva zeci de milisecunde pentru a detecta corelaii i modele de

indicare la noile oportuniti i ameninri ", ca lucrurile se intampla." Posibilitatea de a rulasimultan aplicaii tranzacionale i analitic fa de setul de dateacelai deschide posibilitineexplorate pentru inovare de afaceri. Numeroase vnztorii vor livra in-memory-soluii bazate peparcursul urmtorilor doi ani de conducere aceast abordare n folosin de mas.

Ecosistemele integratepe piaa trece printr-o schimbare la sisteme mai integrate i a ecosistemelor i la distan deabordrile slab cuplate eterogene.Conducerea aceast tendin este dorina de utilizator pentrucosturi mai mici, simplitate, i mai mult securitate asigurat. Conducerea tendina pentru furnizoriide capacitatea de a avea mai mult control al stivei soluie i pentru a obine profit mai mare nvnzare, precum i ofer o soluie complet de stiv ntr-un mediu controlat, dar fr necesitateade a furniza orice hardware real. Tendina se manifest n trei niveluri.Electrocasnice combinhardware i software i software i servicii sunt ambalate la adresa infrastructurii i volumul de

munc sau de aplicaie.Bazate pe cloud i piee de brokeraj a facilita achiziia, consumul i/ saude utilizare a capacitilor de la mai muli furnizori i poate oferi o baz pentru dezvoltarea ISV iexecuie aplicaia.n lumea mobil, furnizori, inclusiv Apple, Google si Microsoft conduce diferitegrade de control peste i end-to-end ecosistem de extindere clientului prin aplicaii.

Despre Gartner Symposium / ITxpoGartner Symposium / ITxpo este colectarea lume cel mai important al CIO si senior ITdirectori. Acest eveniment ofer coninut independent i obiectiv cu autoritatea i greutateamondial de IT organism de cercetare i consultan, i ofer acces la cele mai noi soluii de lafurnizorii de tehnologie cheie. Gartner anuale Simpozion / ITxpo evenimente sunt componentecheie ale eforturilor de participani "de planificare anuale. IT directori se bazeaz pe GartnerSymposium / ITxpo pentru a obine o perspectiv asupra modului n care organizaiile lor l potutiliza pentru a aborda provocrile de afaceri i de a mbunti eficiena operaional.

Informaii suplimentare despre Gartner Symposium / ITxpo n Orlando, este disponibillawww.gartner.com / simpozion / noi. Reluari video de discursurile i sesiuni sunt disponibile pe
http://www.gartner.com/symposium/ushttp://www.gartner.com/symposium/ushttp://www.gartner.com/symposium/ushttp://www.gartner.com/symposium/us


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Evenimente Gartner la cerere lawww.gartnerondemand.com. Urmareste tiri, fotografii i videoprovin din Gartner Symposium / ITxpo pe Facebooklahttp://www.facebook.com/GartnerSymposium, i pe Twitterla http://twitter.com/Gartner_inci utilizarea # GartnerSym.

Datele viitoare i a locaiilor pentru Gartner Symposium / ITxpo includ:

29-31 octombrie, Sao Paulo, Brazilia:www.gartner.com / br / simpozion5-8 noiembrie, Barcelona, Spania:www.gartner.com / UE / simpoziondousprezece-15 noiembrie, Gold Coast, Australia:www.gartner .com / AU / simpozionmartie5-7, 2013, Dubai, Emiratele Arabe Unite:www.gartner.com/technology/symposium/dubai/

Date de contact:

Christy Pettey

Gartner+1 408 468 8312christy.pettey @ gartner.com Despre Gartner: Gartner, Inc (NYSE: IT) esteliderul mondial n tehnologia informaiei i de cercetare companie de consultan.Gartner oferinsight-tehnologie conexe, necesare pentru clienii si pentru a lua deciziile corecte, n fiecarezi. Din CIO si senior IT lideri n corporaii i agenii guvernamentale, pentru a liderii de afaceri n

ntreprinderi de nalt tehnologie i de telecomunicaii i firmele de servicii profesionale, ainvestitorilor de tehnologie, Gartner este partener valoros pentru clienti din 12000 organizaiidistincte. Prin resursele de cercetare Gartner, Programe de Gartner Executive, Consultanta Gartner

i evenimente Gartner, Gartner funcioneaz cu fiecare client pentru a cerceta, analiza i interpretade afaceri IT n contextul rolului lor individuale.Fondat n 1979, Gartner are sediul n Stamford,Connecticut, Statele Unite ale Americii, i are 5.000 de asociati, inclusiv analiti de cercetare 1280i consultani, i clieni n 85 de ri.Pentru mai multe informaii,www.gartner.com.

Tradus

Get Smart, Think Social, Be MobileThe Must-Attend Event For CRM ProfessionalsThose new to CRM will explore the building blocks of CRM. Those more experienced, there will be

tracks dedicated to sales, marketing, customer service and customer experience, each focusing on

the key CRM trends.

This summit will give you insight, ideas, and inspiration. Designed for both business and IT CRM

leaders, the Gartner Customer Strategies & Technologies Summit will help you to maximize the

potential of your CRM initiatives.Source:http://www.gartner.com/technology/summits/emea/crm/

Get Smart, Gandeste-social, Fii mobilEvenimentul trebuie s-Participa Pentru profesionisti CRMCei nou CRM va explora construirea de blocuri de CRM.Cei mai experimentat, nu va fi pistededicate vanzari, marketing, customer service iexperiena clientului, fiecare concentrndu-se petendinele CRM-cheie.Acest summit va oferi o perspectiv, idei, iinspiraie.Conceput att pentru afaceri ct i de lideriiIT CRM, strategiile de Gartner comanda & Tehnologii Summit-ul v va ajuta pentru a maximizapotenialul de iniiative CRM tale.Tradus
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Gartner: Top 10 Strategic

Technology Trends For 2013Comment NowFollow Comments

Another day,

another top 10 list fromGartner, which this week is playing host to

10,000 IT pro at the Gartner Symposium IT Expo inOrlando.

Yesterday, the research firm laid out10 critical tech trends for the

next fiveyears.

Today, Gartner took a look at a little closer in, providing a list of the

Top 10 Strategic Technology Trends for 2013.

You can see the list in the box at right.

Video: The Secret To A CIOs Survival
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Video: Bring The CIO To The Table

Gartner: 10 Critical Tech Trends For The

Next Five Years Eric SavitzForbes Staff

Big Data and NoSQL: Five

Key Insights Dave FeinleibContributor

Here are a few of their notes on each of the 10 trends, as laid out in

the Gartner slides for the presentation:

Mobile device battles: Mobile experiences eclipse the desktop

experience. Consumerization drives tablets into the enterprise. Cloud andmobile are mutually reinforcing trends. Bring your own device trend

accelerates. In 2013, mobile devices will pass PCs to be most common Web

access tools. By 2015, over 80% of handsets in mature markets will be smart

phones. 20% of those will be Windows phones. By 2015, tablet shipments

will be 50% of laptop shipments, with Windows 8 in third place

behindAppleand Android.Microsofts share of overall client platform will

fall to 60%, and could drop below 50%. In smartphones, Windows could

pass RIM to be #3 player, and could be same size as Apple in units by 2015.

Windows 8 will be relatively niche, with mostly appealing to enterprisebuyers.
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Mobile applications & HTML 5: Through 2014, JavaScript performance

will push HTML5 and the browser as a mainstream application developer

environment. There will be long shift to HTML5 from native apps as

HTML5 becomes more capable. But native apps wont disappear, and will

always offer best experiences. Personal Cloud: Cloud will be center of digital lives, for apps, content and

preferences. Sync across devices. Services become more important; devices

become less important.

Internet of Things: Internet of things is already here. Over 50% of

Internet connections are things. In 2011, over 15 billion things on the Web,

with 50 billion+ intermittent connections. By 2020, over 30 billion

connected things, with over 200 billion with intermittent connections. Key

technologies here include embedded sensors, image recognition and NFC.

By 2015, in more than 70% of enterprises, a single exec will oversee allInternet connected things. Becomes the Internet of Everything.

Hybrid IT and Cloud Computing: Changes role of IT. IT departments

must play more roles in coordinating IT related activities.

Strategic Big Data: Organizations need to focus on non-traditional data

types and externa data sources. Hadoop and NoSQL gain momentum. Big

data will meet social. Five richest big data sources on the Web include social

graph, intent graph, consumption graph, interest graph and mobile graph.

Concept of single corporate data warehouse is dead. Multiple systems need

to be tied together. Actionable Analytics: Cloud, packaged analytics and big data accelerates

in 2013, 2014. Can now perform analytics and simulation on every action

taken in business. Mobile devices will have access to the data, supporting

business decision making.

Mainstream In-Memory Computing: Changes expectations, designs

and architectures. Can boost performance and response times. Enables real-

time self service business intelligence. SAP and others will accelerate

delivery of applications in 2012/2013 to leverage in memory capability.

Integrated Ecosystems: More packaging of software and services toaddress infrastructure or application workload. There will be more

shipment of appliances, with software delivered as hardware. New trend:

virtual appliances, which Gartner sees gaining in popularity over the next

five years.

Enterprise App Stores: By 2014, there will be more than 70 billion

mobile app downloads from app stores every year. Also by 2014, most

organizations will deliver mobile apps to workers via private application

stores.Source:http://www.forbes.com/sites/ericsavitz/2012/10/23/gartner-top-10-strategic-technology-

trends-for-2013/
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11/51

CassandraThe World in 2013

Previous Next

Latest Cassandra

Latest from all our blogs

Global trends for 2013A top ten for business leaders

Nov 26th 2012, 11:01 by J.A.

Cassandra is obviously not the only forecaster, and sadly on occasion this particular

modern-day soothsayer fails to match the infallibility of his classical forebear. I say this

because theEngland cricket team, despite my dire predictions of disappointment, has

today handsomely defeated India in Mumbai. So, it is in a spirit of humility that I offer

these predictions for 2013 from alternative (I am loth to say rival) forecasters, Professor

Thomas Malnight of the IMD business school in Lausanne and his colleague TraceyKeys of Strategy Dynamics Global.

Looking down their ten trends, I find myself general in agreement (though I'm not as

pessimistic as they are in number 7, and we have to bear in mind that a lot of what they

say is more relevant to the years well beyond 2013). And quite what they mean by the

"ownerless economy" in number 2 is a bit of a mysteryStill, well worth pondering, and

well worth looking at the Globaltrends website. Meanwhile, here is their potted version:

The great power shift

10 trends business leaders need to watch in 2013

Thomas W. Malnight and Tracey S. Keys

The great global redistribution of economic and social power will continue over the next

12 months. Power will flow away from traditional institutions that have failed to deliver

progress especially governments and banks. It will flow towards communities and

individuals, and also to businesses whose leaders understand and act on the big trends

shaping our future.

This future looks uncertain and unstable. Hurricane Sandy was a deadly reminder of

shifting climate patterns, emphasizing the need for new ways to manage the worldsresources and environment. There are growing levels of social unrest over rising
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inequality, austerity, unemployment, political ineptitude, institutional failure and more.

And companies will continue to fail because they misread the future - like Kodak, which

invented the digital camera but filed for bankruptcy after focusing on its core film

business instead.

In our new Global Trends Report for 2013, we highlight 10 trends that business leaders

need to focus on today. These are:

1.Social everything: New generations and their digital world stepping forward

Social technologies are now a central part of everyday life and work. The social

generations are reshaping companies from the inside, helping them to build broader,

more agile networks to create and deliver value to customers. Mobility and

connectedness will be at the heart of the future business environment: communications

and marketing are moving from a focus on one-to-one relationships, to many-to-many.

2.Redefining value: The consumer is winning the fight to own the new consumer

The notion of value is being redefined for the 21st century. Consumers have choice. They

want personalization, and to participate in value creation, shifting the mindset to made

with me. Value will also be about shared with me as the ownerless economy expands.

This will be driven particularly by younger generations who value experiences they can

share and that also deliver benefits to society - over possessions.

3.Distributed everything: Mobility in production and consumption

Mobility is entering a new stage. Not only does consumption occur anywhere, anytime,

but the tools and resources to create and capture value are more broadly distributed too.

Work is becoming increasingly distributed. Small-scale manufacturing, including 3D

printing, will reshape production. Renewable technologies are distributing energy

production, while mass teaching platforms are revolutionizing education. Ask what cant

be distributed, not what can.

4.The next industrial revolution: Robots and smart machines reshaping work

Smart machines and robots will redefine society. Robots are now being deployed as

receptionists, banking assistants and even prison guards, while technology allows

amateurs to do what professionals once did. The upside: addressing issues such ascaring for ageing populations. The downside: huge job losses. Yet the next wave of

smart machines will also create new kinds of jobs. The challenge will be to ensure a

workforce that is ready and skilled for them.

5.The new space race: Pushing the frontiers of technology once again?

Scientific advances from national space programs have had a significant impact on how

we live and work, from advanced materials to global telecommunications. Now,

commercial space travel and exploration is a reality, even as a new space race hots up,

particularly between the US, China and Europe. New advances will surely result, as will


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questions over the ownership of space assets, and whether advances will be shared for

public benefit.

6.Geopolitical wars: The fight to control the future

The BRICS and Beyond (other rapidly growing economies) will be where the fight to

control future economic growth and social development will take place. Its a multipolar

market landscape, based on dramatically different economic, social and political

systems. Politicians, along with companies, are still trying to find and control their place

in the new world order, even as trust in governments falls, nationalism rises, and power

shifts towards the people. The potential for radical political shifts at home and between

nations is rising.

7.Resource wars escalating: From a world of abundance to shortage

As the worlds population moves towards 9 billion by 2050, resources are under

pressure, exacerbated by climate change. By 2030 we will demand twice as many

resources as the planet can supply risking social unrest and conflicts as people and

nations compete for ever scarcer resources. Scarcity is already driving resource price

volatility and cross-border investments. New technologies and rethinking consumption

will be critical in future with businesses rather than governments likely to lead the way.

8.Business stepping up: From profit to purpose

Many businesses are stepping up to a new role, often with partners, to tackle social and

economic challenges. Corporations are seeking to build legitimacy and the license to

operate in the eyes of demanding consumers, employees and stakeholders who care

about the impact and motivations of companies with whom they associate. But its also

good business as companies realize mutual benefits with society. Look for more

businesses redefining their corporate purpose in this way.

9.Information is power: The security challenge

Cyberspace is the new frontline for security. Knowledge and information is a source of

competitive advantage for organizations, nations and individuals. But its a growing

challenge to retain control as mobility and the democratization of everything (commerce,politics and societies) increases along with cybercrime and cyber war. Look for a rising

tide of litigation, policies and regulation. Digital freedom or a big brother society?

10.Who needs banks anyway? Reshaping the financial system

The financial system is broken. Regulators want change, businesses want new means of

financing and consumers want alternatives. The banks of the future will include state-

owned entities, and firms that simply dont use cash: think bartering and community

currencies. Digital wallets and mobile banking are opening the door for telcos and

software players, while trust is the entry point for retailers and crowdfunding


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communities. In an increasingly crowded and cashless financial system, banks may no

longer be key players.

Like any big shift, the dispersion of economic power presents challenges and

opportunities. Are you and your business ready to take advantage of these 10 trends?

Thomas Malnight is Professor of Strategy and General Management at IMD. Tracey

Keys is Director of Strategy Dynamics Global SA. Each year they publish The Global

Trends Report (see www.Globaltrends.com).Source:http://www.economist.com/blogs/theworldin2013/2012/11/global-trends-2013

Top 10 ERP predictions for 2013

ByAdmire Moyo, ITWeb's portals deputy editor.

Johannesburg, 21 Nov 2012

Read in this story Continued shake-up and consolidation Best-of-breed solutions to continue Integration and solution architecture Continued adoption of mobile and BI solutions SaaS and cloud hype will subside Uncertainty and risk aversion Winners and losers in ERP Increase in ERP failures and lawsuits More organisations saying no to ERP More focus on competitive advantages

The year 2012 has been a quite interesting one for theenterprise resource planning (ERP) market, as vendors continuedtheir acquisition spree, such as SAPs purchase of Ariba, Oraclesacquisition ofSelectMinds HCM software, and Epicors acquisition ofSolarsoft.

This is according to Eric Kimberling, president ofPanorama Consulting Solutions, an ERP consultancy firm, who alsobelieves the trend will continue into 2013.
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Kimberling predicts 10 trends that will dominate the ERP market in2013.

Continued shake-up and consolidationWe predicted increased vendor consolidation in our 2011 and 2012lists, and we believe it will continue, says Kimberling.He explains that with the global economy and business capitalspending volatile at best and some economic forecasts suggestingthat the US and Europe could face recessions in 2013 it isnt clear iftotal worldwide ERP software revenue growth will continue at thesame pace it has in recent years.These macroeconomic challenges will pose opportunities for high-growth SaaS and cloud ERP vendors to continue eroding the marketshare of Tier I ERP vendors such as SAP and Oracle, especiallyamong small and medium customers, he notes.

Best-of-breed solutions to continueAccording to Kimberling, with more companies moving away from big,single-system ERP deployments, there will be a continuing opportunity

for niche and best-of-breed ERP systems to capture market share in2013.He believes larger ERP vendors will continue to provide more nichesolutions to counter the advent of these smaller cloud providers,pointing out that vendors like Oracle and Infor, with their best-of-breedsolution focus, will be better positioned to respond to customerdemand of this type.In addition, Kimberling states, this trend will continue driving mergerand acquisition activity as more ERP vendors look for industry

solutions to augment their core ERP systems.


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Integration and solution architecturePanorama says the increase of best-of-breed, niche and SaaS ERPsystems will put more pressure on both CIOs and ERP consultants toprovide better integration between systems and address potential silos

of processes and data that often come with the territory.As a result, the firm notes, solution architecture and integration willbecome increasingly important competencies required to supporteffective ERP implementations.

Continued adoption of mobile and BI solutionsKimberling also points out that as companies look to increase ERPbenefits realisation, more will invest in mobile solutions and businessintelligence (BI) software to get increased return from their existing

ERP systems.An increasing amount of companies will recognise that newer ERPsystems will not necessarily help them make better use or sense ofbusiness information without the tools to better support decision-making among both employees and leadership. In addition, executiveteams will be under increasing pressure in a shaky economy, whichwill put more pressure on their employees to provide decision-makingtools and dashboards designed to support executives need forinformation.

SaaS and cloud hype will subsidePanorama also notes: While many industry pundits are stillpronouncing the death of traditional ERP and the hands of SaaS andthe cloud, we find that our large, multi-national clients still arentcomfortable with the relative lack of flexibility, control and securityoffered by SaaS ERP solutions.However, it says, smaller and medium companies will be more likely toadopt SaaS and companies of all sizes will be more likely to adopt

niche solutions such as CRM or HCM, which generally bodes well forSaaS.Perhaps, most importantly, SaaS and cloud options will become sobaked into the delivery model of most ERP vendors that the hype willnaturally subside as they become integrated into everyday ERPoptions.

Uncertainty and risk aversionKimberling explains that given the uncertain global economic

environment, CFOs and CIOs are more likely to be risk-averse in thecoming year.


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Much like we saw in 2009 and 2010, IT budgets will be tighter andERP project teams will be asked to focus more on low-hanging fruitand high-value activities rather than massive, full-blown and globalERP implementations.

Nonetheless, he says, the exception to this trend will be among mid-size and high-growth companies, which will continue to grow despiteeconomic conditions and will need the enterprise systemsinfrastructure to support this continued growth.

Winners and losers in ERPWe will likely see a growing dichotomy between smart, sophisticatedorganisations that understand the need to implement ERP systemsthe right way versus the less knowledgeable organisations that try toleverage more of a do-it-yourself approach, says Kimberling.Continuing job insecurity will lead some CIOs and project managersto bite off more than they can chew without expert help while smarterleaders will recognise that ERP implementations are more successfulwith the help of independent ERP consultants.

Increase in ERP failures and lawsuitsUnfortunately, says Panorama, those that lose in their ERPimplementations are more likely to find themselves with ERP failuresand lawsuits on their hands. The firm backs this assertion by pointing

out that its ERP expert witness practice has grown quickly for the lasttwo years and it expects that growth to accelerate as more companiestry ill-advised implementation strategies, such as the do-it-yourselfapproach.In addition, these less sophisticated organisations and project teamswill continue to focus too myopically on the technical services providedby their ERP vendors and system integrators, which will contribute tohigher failure rates in the coming year.

More organisations saying no to ERP

The coupling of economic uncertainty with high ERP failure rates willtranslate into more organisations declining to embark on large-scaleERP implementations, Panorama states.Instead, it adds, these organisations will focus on improvementmeasures including business process reengineering, organisationalchange management and benefits realisation.These activities can often help organisations get much moreimmediate benefit at a lower cost than a traditional investment in anERP system, all while better leveraging the ERP systems and other


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enterprise software the companies already have in place, the firmnotes.

More focus on competitive advantagesAccording to Kimberling, over the last few years of global economicuncertainty, cost cutting and standardisation has been the name of thegame for many CFOs and CIOs.In this quest to minimise expenditures, many organisations tried toleverage industry best practices and, in doing so, neglected theirsources of competitive advantage along the way. Over the next year,look for companies to work harder to more clearly define their uniquesources of competitive advantage via business process reengineeringand organisational change management activities designed to helpdeliver tangible business benefits and improve their ERP ROI.Source:http://www.itweb.co.za/index.php?option=com_content&view=article&id=60220

Top Ten Predictions for the Global ERPIndustry in 2013

Eric KimberlingDec 5, 2012 | Comment(1)

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Its hard to believe that 2012 is already drawing to a close as we all prepare for holidays,vacations and New Years celebrations. This last year was anotherinteresting one for theERP industry and its stakeholders, including Panorama and our clients as well asERPvendorsand other ERP consultants. Here are just a few highlights from the past year:

Just last week, theU.S. Air Force pulled the plug on its $1 billion ERP implementation Several other high-profile failures and lawsuits came to light, including therecent suit filed

against IBM by Avantor Performance Materialswith regards to a failed SAP implementation ERP vendors continued their acquisition spree, such as SAPs purchase of Ariba, Oracles

acquisition of SelectMinds HCM software, and Epicors acquisition of Solarsoft Panorama Consulting continued its aggressive growth, expanding its portfolio of large

organizations, taking on some of the worlds most complex ERP implementations and projectrecoveries, and establishing its international presence

With 2012 just about behind us, its worth looking at the top ten things we think will transpirein the global ERP industry in 2013:

1. Continued shakeup and consolidation of the top ERP vendors . We predicted increasedvendor consolidation in our 2011 and 2012 lists, and we believe it will continue. With theglobal economy and business capital spending volatile at best and some economicforecasts suggesting that the U.S. and Europe could face recessions in 2013 it isnt clear
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if total worldwide ERP software revenue growth will continue at the same pace it has inrecent years. These macroeconomic challenges will pose opportunities for high-growth SaaSandcloud ERP vendorsto continue eroding the market share of Tier I ERP vendors such asSAP and Oracle, especially among small and mid-size customers.

2. Best-of-breed solutions will continue to chip away at single-system ERP software. Withmore companies moving away from big, single-system ERP deployments, there will be acontinuing opportunity for niche and best-of-breed ERP systems to capture market share in2013. Larger ERP vendors will continue to provide more niche solutions to counter theadvent of these smaller cloud providers. Vendors like Oracle and Infor, with their best-of-breed solution focus, will be better positioned to respond to customer demand of this type. Inaddition, look for this trend to continue driving merger and acquisition activity as more ERPvendors look for industry solutions to augment their core ERP systems.

3. Integration and solution architecture will become a hot commodity. The increase of best-of-breed, niche and SaaS ERP systems will put more pressure on both CIOs and ERPconsultants to provide better integration between systems and address potential silos of

processes and data that often come with the territory. As a result, solution architecture andintegration will become increasingly important competencies required to supporteffectiveERP implementations.

4. Continued adoption of mobile and business intelligence solutions. As companies look toincrease ERP benefits realization, more will invest in mobile solutions and businessintelligence software to get increased return from their existing ERP systems. An increasingamount of companies will recognize that newerERP systemswill not necessarily help themmake better use or sense of business information without the tools to better support decision-making among both employees and leadership. In addition, executive teams will be underincreasing pressure in a shaky economy, which will put more pressure on their employees toprovide decision-making tools and dashboards designed to support executives need for

information.

5. SaaS and cloud hype will subside. While many industry pundits are still pronouncing thedeath of traditional ERP and the hands of SaaS and the cloud, we find that our large, multi-national clients still arent comfortable with the relative lack of flexibility, control and securityoffered by SaaS ERP solutions. However, smaller and mid-size companies will be more likelyto adopt SaaS and companies of all sizes will be more likely to adopt niche solutions such asCRM or HCM (see prediction #2 above), which generally bodes well for SaaS. Perhaps mostimportantly, SaaS and cloud options will become so baked into the delivery model of mostERP vendors that the hype will naturally subside as they become integrated into everydayERP options.

6. Uncertainty and risk aversion. Given the uncertain global economic environment, CFOsand CIOs are more likely to be risk-averse in the coming year. Much like we saw in 2009 and2010, IT budgets will be tighter and ERP project teams will be asked to focus more on low-hanging fruit and high-value activities rather than massive, full-blown and global ERPimplementations. The exception to this trend will be among mid-size and high-growthcompanies, which will continue to grow despite economic conditions and will need theenterprise systems infrastructure to support this continued growth.

7. There will be both winners and losers in ERP implementations. We will likely see a growingdichotomy between smart, sophisticated organizations that understand the need toimplement ERP systems the right way versus the less knowledgeable organizations that tryto leverage more of a do-it-yourself approach. Continuing job insecurity will lead some CIOsand project managers to bite off more than they can chew without expert help while smarterleaders will recognize that ERP implementations are more successful with the help of
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independent ERP consultants. In addition, the successful companies will be those thatrecognize that traditional ERP vendors, systems integrators and value-added resellers(VARs) continue to struggle to be effective in their implementations and will seek out moreinnovative alternatives to support their implementations.

8. Increase in ERP failures and lawsuits. Unfortunately, those that lose in their ERPimplementations are more likely to find themselves with ERP failures and lawsuits on theirhands. OurERP expert witnesspractice has grown quickly for the last two years and weexpect that growth to accelerate as more companies try ill-advised implementationstrategies, such as the do-it-yourself approach mentioned above. In addition, these lesssophisticated organizations and project teams will continue to focus too myopically on thetechnical services provided by their ERP vendors and system integrators, which willcontribute to higher failure rates in the coming year.

9. More organizations saying no to ERP. The coupling of economic uncertainty with highERP failure rates will translate into more organizations declining to embark on large-scaleERP implementations. Instead, these organizations will focus on improvement measures

includingbusiness process reengineering, organizational change management and benefitsrealization. These activities can often help organizations get much more immediate benefit ata lower cost than a traditional investment in an ERP system, all while better leveraging theERP systems and other enterprise software the companies already have in place.

10. More focus on competitive advantages and less focus on ERP best practices. Over thelast few years of global economic uncertainty, cost cutting and standardization has been thename of the game for many CFOs and CIOs. In this quest to minimize expenditures, manyorganizations tried to leverage industry best practices and, in doing so, neglected theirsources of competitive advantage along the way. Over the next year, look for companies towork harder to more clearly define their unique sources of competitive advantage viabusiness process reengineering andorganizational change managementactivities designed to

help deliver tangible business benefits and improve their ERP ROI.

These are just a few predictions that we anticipate for the coming year. We will start to get asense of the accuracy of these predictions when we publish our2013 ERP Repo rtin February,which will quantify the trends and outcomes of the past year in more detail.

What do you think? Have we missed something or do you have differing thoughts on any ofthe above? Please comment below and share your predictions for the coming year as well.And be sure to join us for ourReview of Panoramas 2013 ERP Reportwebinar on February21.Eric Kimberling

Panorama Consulting Solutions

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54153

Gartner: crystal ball gazing for 2013's top tech trends

It's not even Halloween yet, never mind Christmas, but mince pies went on sale in Marks

& Spencer in September so it must be about time for the analyst firms to start pumping

out their predictions for 2013.

First off the mark is Gartner which released its Top 10 Strategic Technologies and

Trends at the US Gartner Symposium/ITxpo - and Cloud Computing makes a number of

appearances on the list of course.

The 2012 Top Ten are:Personal Cloud: Something of a Gartner favourite this one with the analyst firm

predicting that the Personal Cloud will gradually replace the PC as the location where

individuals keep their personal content, access their services and personal preferences

and essentially become the hub for their digital lives. "It will be the glue that connects the

web of devices they choose to use during different aspects of their daily lives," argues

Gartner. "The Personal Cloud will entail the unique collection of services, Web

destinations and connectivity that will become the home of their computing and
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communication activities. Users will see it as a portable, always-available place where

they go for all their digital needs.

"In this world no one platform, form factor, technology or vendor will dominate and

managed diversity and mobile device management will be an imperative. The PersonalCloud shifts the focus from the client device to Cloud-based services delivered across

devices."

Hybrid IT and Cloud Computing: A recently conducted Gartner IT services survey

revealed that the internal Cloud Services Brokerage (CSB) role is emerging as IT

organisations realise they need to improve the provisioning and consumption of what

Gartner defines as "inherently distributed, heterogeneous and often complex Cloud

services for their internal users and external business partners". The analyst firm states:

"The internal CSB role represents a means for the IT organisation to retain and build

influence inside its organisation and to become a value centre in the face of challenging

new requirements relative to increasing adoption of cloud as an approach to IT

consumption."

Integrated Ecosystems: Driving this trend is end user desire for lower cost, simplicity,

and more assured security and from a vendor perspective the ability to have more

control of the solution stack and obtain greater margin in the sale as well as offer a

complete solution stack in a controlled environment, but without the need to provide any

actual hardware. Gartner sees this being manifested in three levels:

Appliances combine hardware and software and software and services are

packaged to address and infrastructure or application workload.

Cloud-based marketplaces and brokerages facilitate purchase, consumption and/or

use of capabilities from multiple vendors and may provide a foundation for ISV

development and application run-time.

In the mobile world, vendors including Apple, Google and Microsoft drive varyingdegrees of control across and end-to-end ecosystem extending the client through

the apps.

Enterprise App Stores: By 2014, Gartner believes that many organisations will deliver

mobile applications to workers through private application stores. It argues: "With

enterprise app stores the role of IT shifts from that of a centralised planner to a market

manager providing governance and brokerage services to users and potentially an

ecosystem to support 'app-trepreneurs'."


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Mobile Device Battles:Gartner predicts that by 2013 mobile phones will overtake PCs

as the most common Web access device worldwide and that by 2015 over 80 percent of

the handsets sold in mature markets will be smartphones. However, only 20 percent of

those handsets are likely to be Windows phones. By 2015 media tablet shipments willreach around 50 percent of laptop shipments and Windows 8 will likely be in third place

behind Googles Android and Apple iOS operating systems.

Consumerisation has implications for IT management, says Gartner: "Enterprises will

need to support a greater variety of form factors reducing the ability to standardise PC

and tablet hardware. The implications for IT is that the era of PC dominance with

Windows as the single platform will be replaced with a post-PC era where Windows is

just one of a variety of environments IT will need to support."

Mobile Applications and HTML5: For the next few years, no single tool will be optimal

for all types of mobile application so ITDMs should expect to employ several. Six mobile

architectures native, special, hybrid, HTML 5, Message and No Client will remain

popular. However, there will be a long term shift away from native apps to Web apps as

HTML5 becomes more capable. Developers will also need to develop new design skills

to deliver touch-optimised mobile applications that operate across a range of devices in a

coordinated fashion.

The Internet of Things: Key elements of the Internet of Things which are being

embedded in a variety of mobile devices include embedded sensors, image recognition

technologies and NFC payment. Cellular technology is being embedded in many new

types of devices including pharmaceutical containers and automobiles. Gartner notes:

"Smartphones and other intelligent devices don't just use the cellular network, they

communicate via NFC, Bluetooth, LE and Wi-Fi to a wide range of devices and

peripherals, such as wristwatch displays, healthcare sensors, smart posters, and home

entertainment systems."

Strategic Big Data: Big Data is moving from a focus on individual projects to an

influence on enterprises strategic information architecture. Organisations will abandon

the concept of a single enterprise data warehouse containing all information needed for

decisions and migrate towards multiple systems, including content management, data

warehouses, data marts and specialised file systems tied together with data services and

metadata, which will become the "logical" enterprise data warehouse.

Actionable Analytics: The mobile client linked to Cloud-based analytic engines and bigdata repositories potentially enables use of optimisation and simulation everywhere and


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every time, predicts Gartner, providing simulation, prediction, optimisation and other

analytics, to empower even more decision flexibility at the time and place of every

business process action.

In Memory Computing: The possibility of concurrently running transactional andanalytical applications against the same data-set opens unexplored possibilities for

business innovation, says Gartner, prediciting that numerous vendors will deliver in-

memory-based solutions over the next two years driving this approach into mainstream

use.

So those are the ten agen

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