118833 Oxford Uni Working Guide - University of Oxford · 2016-03-15 · Recruitment Process...

University of Oxford

A Working Guide

118833 Oxford Uni Working Guide.indd 1 11/11/2015 17:25


A Working Guide

Contents

Who are TMP? ..................................................................................................................................Page 3

Your Team........................................................................................................................................Page 4

Our Services ....................................................................................................................................Page 5

The Advertisement Process .............................................................................................................Page 8

FAQs ................................................................................................................................................Page 9

Our Values .....................................................................................................................................Page 10


Who are TMP? A true resourcing partner

At TMP we work as a true resourcing partner – a partner that enthusiastically engages with

organisations to develop innovative, sustainable and highly effective strategies for resourcing

and attraction.

Our focus is to provide a comprehensive solution to achieving resourcing requirements. This is an

approach that will deliver signifi cant return on investment, a strong employer brand and exceptional

candidates at the same time as reducing attrition; increasing effi ciencies in recruitment processes

and providing clients with a signifi cant advantage over their competitors.

Our Government, Healthcare and Education Solutions Business (GHES) leads on our public sector

business, therefore providing the University with the skills and capacity to work with you specifi cally.

Here are a few of the many clients that TMP currently works with:


A Working Guide


Your Team

Your day-to-day contacts at TMP are:

Name Role Telephone Number email address

Sarah Smallshaw Client Executive 020 8501 9713 [email protected] deals with day-to-day service of the account, including media schedules and recommendations, through to booking the adverts and ensuring that they are live.

Jean Davenport Client ManagerP: 020 7268 9187

M: 07885 [email protected]

Jean deals with the harder to fi ll, higher profi le, and multiple campaign roles, liaising with Sarah and internal TMP services to recommend best practice for University of Oxford. Any issues or queries can also be directed to Jean.

Ray Worrell Client Partner M: 077950 036853 [email protected] is the overall account lead, ensuring that all aspects of the account are looked after and providing best practice recommendations.


A Working Guide


Our services Our services span all areas of recruitment, including the use of traditional advertising (press, online, outdoor, radio, TV), digital marketing, below the line (direct marketing and point of sale), corporate materials, promotions, road shows and events. We work closely with our dedicated media planning/buying team to target specifi c audiences and maximise any media expenditure.

Our services include:

Media Planning and Buying

· Planning and buying on a local, regional, national and international level, as well as niche and online basis

· National media buying team · Digital planning and buying specialists · Media research

Copywriting

· From pro-forma fi lled in by recruiting managers outlining main points

· From job description/person specifi cation · From brief taken by account manager by telephone or face-to-face

Bespoke/creative design

· Award winning creative team · Art directors and designers

Employer branding and Insight (using Brand Archetyping)

· Primary/secondary research · Internal/external perceptions · Focus groups · Competitor analysis · Development brand strategy · Concept testing · Employer brand toolkits

Web advertising

· Text listings · Banners/buttons · Rich media · Branding/website traffi c driving campaigns

Training

· Copywriting workshops · Creative workshops · Digital workshops · Diversity workshops · Employment law

Interactive services

· Campaign planning, evaluation and refi nement · End of campaign reports · Website audits · Competitor analysis · Behavioural targeting · Podcasts/Vodcasts · Video-streaming · Copywriting for the web · Workshops and seminars on online advertising · Microsite (campaign site) design and build · Blogs · Online gaming · Augmented Reality · Web marketing: – Online traffi c driving campaign strategy – Search Engine Optimisation – Search Engine Marketing – Social Networking Advertising


A Working Guide


Our services (continued)e-Recruitment

· Applicant Tracking and Candidate

Management Systems

· Constancy and support

· Micro/web-site design, development and hosting

· CRB e-Bulk

· e-learning tools

· On-boarding sites

Outdoor advertising

· Research

· Media planning and buying

· Print

Radio advertising

· Media planning, buying and research

· Scriptwriting

TV

· Media planning, buying and research

· Scriptwriting

· Filming

Print

· Application forms

· Application folders and packs

· Exhibition stands

· Giveaways/marketing literature

Research

· Focus groups

· Report of results and evaluation

· Staff engagement projects

· Retention strategies

· Detailed competitor and market analysis

· Graduate Marketing

Talent Management

· CV database search

· Mid/senior level recruitment –

salary level £30,000 - £60,000

· Fully assessed and interviewed candidates provided

Executive Search and Selection

· Salary benchmarking

· Advice on job descriptions/person specifi cations

· International search

· Career transition service

· Interim and Fixed Term Placement

Diversity

· Diversity ‘proofi ng’ advertisements, literature and

recruitment/HR processes

· Strategic advice

· Training workshops and seminars from employee to

Board level

· Diversity audit of organisation


A Working Guide


Our services (continued)Recruitment Process Outsourcing (RPO)

· Candidate Management

· Sifting against core competencies

· Interview administration

· Assessment Centre Design and Delivery

· Reference checking including DBS

· Outplacement and Career Coaching

Management information

· Financial reports bespoke to client, monthly/quarterly/annually

· Analysis of spend, proactive advice on cost-effective alternate

options

· Response analysis, cost per hire and time to hire analysis

Our clients will vary in the extent to which they utilise the services

detailed here, but by providing such services TMP can

demonstrate an understanding of, and added value in all

aspects of recruitment, HR, advertising and marketing.

The team allocated to any particular client will act as a gateway

to the wider services within TMP, and provide proposals,

information or set up meetings as necessary. In this way, clients

can be assured of a seamless link between our services and

an established designated team with which to communicate.


A Working Guide


Advertisement Process Chart

Client identifi es the need for an advertisement

Standard role

TMP sends media schedule and advert copy for comments/approval to client

TMP sends media schedule and copy for comments/approval

TMP confi rms media required and sends fi nal copy to client

TMP sends media required and fi nal copy to client, requesting fi nal approval and PO number confi rmation by email

TMP: 1) Records order on system; 2) Books the media space; 3) Dispatches advert to the media with fi nal copy and logos

ADVERT APPEARS

TMP: 1) Requests live link from media; 2) Checks apply links; 3) Supplies live media links to client

TMP invoices client

Copywriter sends copy to TMP for proofi ng

Media provides stats and costs to TMP to summarise and

include in media schedule

48 hours (24 hours

if no copy/stats)

48 hours (for online) or the next available

print publication

date

5 days

Client sends job description and person spec to TMP requesting media advice and advert to be copywritten

(if copy not prepared already)

TMP:1) Speaks to media and requests media stats/cost

2) Sends job description and person spec to copywwriter for copywriting

Senior or hard to fi ll roles requiring phone brief from client manager at TMP

TMP sends job description and person spec requesting phone brief to be set up and proposed dates/times. TMP to be copied in

on all communication

TMP:1) Takes phone brief from client and hiring managers

2) Completes briefi ng form after phone brief3) Briefs Copywriters on the role(s) requesting copy to be written

4) Completes media briefi ng form and liaises with media to request stats


A Working Guide



A Working Guide

FAQs

· Not sure where to advertise this role?

Contact Sarah Smallshaw and she will provide you with advice and costs for appropriate channels.

· Advertised this role before but were unable to fi nd suitable candidates?

Contact Sarah Smallshaw and Jean Davenport and they will provide stats and advice for the best way of fi nding the best candidates,

as well as provide alternative options.

· Do you have a lot of similar roles to advertise but want to keep costs down?

Contact Sarah Smallshaw and Jean Davenport and they will advise on the most cost effective way of advertising the roles.

· Interested in running a large recruitment advertising campaign?

Contact Jean Davenport and she will discuss the best campaign options with you.



A Working Guide

The values that make up TMP

At TMP Worldwide, we believe that successful organisations are founded on strong values and an engaging vision.

We believe they form an essential foundation for behaviour and success. Our values and vision are part of our

brand and our people. They are embedded in every relationship – and the way we work, together.

Respect – We behave in a way that is respectful towards customers, candidates, and towards each other.

Honesty – We approach every challenge in an open, candid and pragmatic way – as we know this

delivers the best results.

Customer focus – Everything starts with our customer’s requirements and objectives, and this forms the

basis for each and every decision we make. It is all about results.

Getting stuck in – We bring a keen, unwavering focus and commitment to delivery and results.

Outwards and forwards – Simply, we bring innovative thinking and an ever-expanding knowledge of the

market and the wider world to provide a differentiation that sparks.

Ownership – We love responsibility and we never pass the buck – so when we act, we do so in a way

that is fully accountable and transparent.


118833 Oxford Uni Working Guide - University of Oxford · 2016-03-15 · Recruitment Process...

Documents

Transcript of 118833 Oxford Uni Working Guide - University of Oxford · 2016-03-15 · Recruitment Process...