10175814 Minimums Training[1]

7/31/2019 10175814 Minimums Training[1]

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Talent Management - Set09

AREA: TMAIESEC-USP Brazil


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What are the Quality minimums of AIESEC-USP?


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QMTE TEAM


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What do you think a PERFECT team should have?

Quick Brainstorming:


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In a PERFECT team, the membership:

-Has complementary talents

-Has a common goal

-All are responsible to reach this goal

-Interact to each other and influence each other

-Respect themselves

-Care about each other

-Get to know themselves

-Motivate each other

- Have a commitment with results and with the leader

-Find the best way to have democracy and all participation

-Trust each other


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Getting to Know Each Other confidence and commitiment shouldstart with it.

GTKEO it doesnt need to be done in an area team days, it can be

done in a team building or meetings or...

TM Tips:

Start all the meetings asking how everyones week was, what

happened nice, what went wrong, personal relations with AIESEC,then the GTKEO increases and the team leader will understandmembers and their working attitude/behaviour better.

There is no perfection without having first:


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Now that everybody knows each other, they shouldhave the same goal.

Mission: what do you want to reach starting with the teams activities? Itshould contain the purpose of the organization and transmit its values.

Vision: Desired situation on long term. What makes us go on evenduring hard situations? It is wider than the mission.

Values: What makes us act the way we do.

TM Tip:

- Have a session to define the goals for the team as soon as possible.There will be no commitment among the members if each one goes indifferent directions. You can ask the NST or Trainers for tips on how tocreate such a session if you need input.



What else does the team need to contain?

Leader

Training

Reward

GamePlan

Goals and

objectives

RightResources Communication



MQET - PLAN



Planning

It is a simple process that sometimes is presented in a complicated way.

group of actions to make a future objective real

VISION OBJECTIVES AND GOALS STRATEGY ACTION PLAN TIMELINE

In AIESECThis minimum is about empowerment, to make every team member owner of the goals the team has. Inorder to do so the participation in strategic planning and in key decisions of the team is crucial, as well aseducating the member on how to do its individual operational plan to deliver the job description and the

goals and deadlines the person commits him- or herself with.

Key elements:- Participate on planning and decision making (both within the team and the LC)- Operational plan- Goals and deadlines



Why Planning?

Because our workforce and time is limited

For every minute spent in organizing, an hour is earned.

Because there are many ways you can do something but some are moreefficient than others

Because you might face some difficulties on your wayhttp://www.youtube.com/watch?v=nfIx2zk--fk
http://www.youtube.com/watch?v=nfIx2zk--fkhttp://www.youtube.com/watch?v=nfIx2zk--fkhttp://www.youtube.com/watch?v=nfIx2zk--fkhttp://www.youtube.com/watch?v=nfIx2zk--fk



1. What do we want to reach Vision (Me and us as a team)What is the reason for us to do what we do?

2. How to measure if we achieved what we wanted?Clear goals Vision splitted in many specific goals, reachable and measurable, realistic to thetime provided to happen SMART goals!

3. Current StateAnd what are our resources?

3. 1Internal analysis3.2External anaysis

7 Steps for a perfect planning!



4. Consider Time Operational Plan

Which strategy will be used for reaching Vision and GoalsHow long will it take

5. Resources Individual planningLeader: Whos gonna be responsible for what and which time?

Member: Think about your job. What do you need to do to make your objetives

happen? How much time will you need for this?Team: By the end of all your actions, will you deliver your Vision? Do the actionsadd up to it?

6. Search for tools

Which tools are going to optimize your resources and speed up the process? It can

be training, benchmarkings, information management, etc.

7. ACT!

Just DO it!



MQET Job Description



Job Description

The team experience starts with a Challengesomething that I should beresponsible for.

A good JD is the beginning of everything: it guarantees that the members willunderstand their responsibilities, the relation with the team strategy and onwhich basis their performance will be measured.

Key elements:

- Role- Responsibilities- Time (estimation)- Measures of success- Competencies needed/acquired



For what?

To have a clear overview on the activities and responsibilities para ter um perfilclaro das atividades, responsabilidades e competncias para que o processoseletivo seja o mais objetivo e focado possvel

To guide the member about his role towards the area and the organization

To make the focus/desired results clear, according to the operational plan ofyour team

Job Description

PrioritizePut all the activities in order of importance(sometimes trade-offs are needed)



Goalsetting with the JD

What is it?

Make sure that you clarify on clear goals connected to each JD. If a JD doesnthave clear goals which are connected to it the member wont know what he orshe is responsible for within the role. Also, you wont have any chance tomeasure the success of a person and provide focussed support for thefunction.



Information is added to the Goalsetting and Tracking Tool through the VP or Team Leader

Teamleaders or VPs have individual Goalsetting Talks with each member

Can be combined with a PDT, difference is between functional and personal goals

Team goals check foster understanding

VP checks team goals with the Members VP checks team goals with Team Leaders

EB breaks down the LC goals to each team (watch synergies!)

LCP and VPs set goals for the LC (according to legislated national goals)

Goalsetting with the JD



MQET Training



What is essential to any training?

Before the training:

- Always search for external references to elaborate the training (trying to become anexpert, so you get the credibility of the member)

- Be accessible to the member so he/she can approach you when he/she feels like a

training is needed.

-Before your training, find out about the needs and expectations of the people who willreceive the training (just check with them), so only the relevant content will be passed.

- Planning the training:Fix the day, time and placeHave in mind your objectives and your audienceDefine what you want to present, how you want to do it (method) and howmuch time will be dedicated to each topic think about methods you likedin trainings you attendedThink continuosly which is the best way to pass on what is needed



What is essencial in any training?

During the training:

- From the very beginning of the training, make sure that delegates understand thegoals of it and that they know what the content will be

- Interact with the audience so the feel more involved and thus can learn more

- Be approachable and flexible regarding other points of view during the training

- Always answer questions regarding the goal of the training, to only adress whatmatters without losing the focus

- You can also ask questions to your audience in order to make the personunderstand by him/herself (what would you do? what do you think that would be

useful for? Etc.)

- Speak clearly, meaning loud enough and not too fast (make sure that your audienceunderstands the things you are saying)

- Dont loose your patience if people dont understand something, avoid speaking withthe same tone/voice sound all the time, give interesting examples, ask people toparticipate and always be on top of things


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What is essencial in any training?

After the training:

- Ask if the expectations were met if there are further questions

- In a fun way, check if people really understood your content

- Answer any further doubt or questions

- Ask for a quick feedback for making improvements

- Last, thank the members and tell they have your support whenever they need


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MQET Tracking and Coaching


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Confidence

Determination

Emotions andAffect

Energy

Respect

Key elements that belong to a successful Coaching


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MQET Evaluation


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Evaluation of personal AIESEC XP!

Have you ever thought about developing tools so the member can have the best XPpossible?

There are some examples on the AIESEC network like the Membership Criteria whichhelps the VP to know which members are truly acting like AIESECers!

There is also the Quarterly Check, which allows an overview on all the areas in differentaspects (LCPs fill it out each quarter)

There is also the ICP (Individual Care Plan) which contains a members goals andobjectives since the time that person joined AIESEC, making him/her reflect about thedevelopment in AIESEC in the present and in the near future.

There is also the Performance Spreadsheet, which is more connected to the JD,weekly priorities and presence in team/LC meetings (to be filled out by the VP mainly).


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Evaluation based on Performance!

This is exactly the way the members feel when they

dont have a clear job description, performanceevaluation nor feedback of their actions.

Training the VP to evaluate the performance of themembers will guarantee that he/she will be able to guide

and develop the performance of the members, as well asproviding constant feedbacks and new opportunities sothe members can reach their goals and developr theirpotential.

You know when you are playing warm oder kalt?


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Understanding it:

1 What is performance?

1. Beginning, executing and concluding given tasks

2. Realizing the goal that was agreed on

2 What is performamce evaluation?

It is a process of evaluation, synthesis and development ofprofessional competencies of the members


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Understanding it:

3. So, why is it important to evaluate the member?

When you provide a feedback for the member after evaluating theperformance, you will be helping them to develop and improve theperformance, showing the roles and their RESPONSIBILITIES.

4. What will be evaluated?

Evaluating the work based on the performance/results delivered - what was

realized?

Competencies in action / individual development- how were things realized?


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Evaluation Sheet:

1 - Get an overview on weekly priorities for each member or sub-

team:


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Continuando a Evaluation:

2 - Also, you can check the meeting attendanceof each member:


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MQET Reflection


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Seeing yourself as you want to be is the key to personal growth.


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Reflection

This brings the meaning of our daily work in AIESEC

Its necessary to reflect:Where am I standing now?What do I want to achieve?

What do I need to learn?Where are the things that I am dooing now leading me?

You are going to take the responsibility of your own development.

PLANNINGISNOTABOUTFUTUREDECISIONMAKING, ISABOUTACHIEVED

RESULTSINTHEFUTUREBYDECISIONMAKINGINTHEPRESENT.PETER DRUCKER


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Let yourself go with your thoughts, but keep your feet onthe ground so you can leave a path and make clear next

steps.

Follow your heart- If you're not following your heart,you're living someone else's dream.

Lyn Christian

For our purpose we should use a processfrom the inside to the outside:

What are your passions?What are your needs?

What are your talents?

WHAT S THAT THING?

How to do it?


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When can a reflection process take place?

Team: Team Days /Team Building

We, the team: What do we want to reach as a team? What is our role in ourarea?

Me, Member: For what am I in @? What is my role in the area, LC and othermembers?

Personal/Career planning

Allows you to identify the moment you are in your life, your future

aspirations, your objectives and goals

Coaching Coach should make the Coachee reflect


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Team Team Building / Team Days

-Clarify what is a team-Get to know people-Build identity-Create culture-Give feedbacks to find strengths and weakness. s-Guarantee each ones role understanding-Clarify goals and empower people-Identify what makes the team work slower or none. Remove it or work on howto make less damage-Identify gap between current state and what is desired by the team-Goal-setting, allocation and members development.

Your Team days can have:-GTKEO

-Functional sessions(trainnings)-Feedbacks

-Dinamics-Free time

10175814 Minimums Training[1]

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