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This presentation consists of highlights from the interview with Moe Abdou,

founder & host of 33voices®.

Derek Irvine is one of the world’s foremost experts on employee recognition and engagement, helping business leaders set a higher vision and ambition for their company culture. A renowned speaker and co-author of The Power of Thanks,

Derek is also Vice President of Client Strategy and Consulting at Globoforce, where he leads the company’s strategy and consulting division.

Derek Irvine@derekirvine

Employee Engagement Expert

No single set of values defines culture. Greatness lies in authenticity, repeated habitually.

Insight #1

Insight #2

If you find yourself constantly talking about your culture, seeking to teach people

about it, talking culture at your people rather than pointing it out over & over as its

happening, it should be clear that the culture you want isn’t fully part of your company.

Insight #3

Thank You is a business strategy, for according to Towers Watson, for each

15% increase in employee engagement, you’re likely to experience a 2%

increase in your bottom line.

Insight #4

A culture of recognition is a set of habits and beliefs that affirm your deepest values:

Insight #4

A culture of recognition is a set of habits and beliefs that affirm your deepest values:

If you want more teamwork - Then recognize it

Insight #4

A culture of recognition is a set of habits and beliefs that affirm your deepest values:

If you want more innovation - Then celebrate it

Insight #4

A culture of recognition is a set of habits and beliefs that affirm your deepest values:

If you want more engagement - Then acknowledge it

Insight #4

A culture of recognition is a set of habits and beliefs that affirm your deepest values:

If you want expressions of your company values to feel important -

Then appreciate it.

Insight #5

The glue to your social recognition program is your community. Celebrate and promote its value, but don’t neglect the wisdom you gain

from the rich pool of data it reveals.

Insight #6

Money may get your team to show up to work, but it’s the psychological contract that will ignite

the best in them. Remember that the most important of human needs is appreciation.

Insight #7

If expressing appreciation feels somewhat awkward to you, practice these disciplines:

Insight #7

If expressing appreciation feels somewhat awkward to you, practice these disciplines:

Appreciate yourself before you appreciate others

Insight #7

If expressing appreciation feels somewhat awkward to you, practice these disciplines:Make it a habit to find the good in every

situation; especially at work

Insight #7

If expressing appreciation feels somewhat awkward to you, practice these disciplines:

Start a gratitude journal

Insight #8

“Every time you are tempted to react in the same old way, ask if you want to be a prisoner

of the past or a pioneer of the future.” - Deepak Chopra on Choice

Insight #9

Encouragement costs nothing, yet it gives someone courage to act, to go

beyond the minimum, to break out of thesterile job requirements, to take risks,

and to make the extra effort that defines engagement in the first place.

Insight #10

“Some people, when they do someone a favor, are always looking for a chance to call it in. And some aren’t, but they’re still aware

of it— still regard it as a debt. But others don’t even do that. They’re like a vine that produces grapes without looking for anything in return . . . after helping others . . . They just go on to something else . . . We should be like that.”

- Marcus Aurelius, Roman emperor

Reflect - When was the last time you thanked someone

for no reason?

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Presentation created by Chase Jennings

Insights by Moe Abdou