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Business Intelligence Trends

For 2012Lay-out inspired by Tableau

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Market Developments

Return-On-Intelligence

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10 TrendsThe last few years the change in BusinessIntelligence seems to accelerate under the

pressure of increased business demand and

technology innovations. Here are 10 trends to

watch in the months ahead.

What will 2012 bring?

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Business is demanding more and more from their IT department. In their thirst

for extending Business Intelligence and Analytical support it is essential to

build a strong information foundation to fund future use. Key elements areMaster Data Management (like customer and product), Data Quality

improvements and robust BI platforms. This requires an highly industrialized

(efficient) approach to BI services.

Fixing the basics

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The rise in volume (amount of data), velocity (speed of data ) and variety

(range of data) gives way to new architectures that no longer only collect and

store but actually use data. Performance is the key word. Look for technologysolutions like data warehouse appliances, in memory analytics, columnar

storage and smart software solutions.

Big Data gets bigger and bigger

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Even though the size of data is increasing the BI user is

expecting faster answers from their BI environment. Whether

it is standards reports or navigating through to (source) data.In memory technology (as opposed to separate disk storage)

will allow for new business usage. In order to store, process

and gain insight from Big Data, on-demand or real-time BI

architectures will replace traditional Data Warehouses.

Need for speed

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Cloud or as-a-Service models are in increasing demand for both temporary as

well as permanent use. Its all about services (like reporting and analytics)

provided from a managed environments based on a (new) business model(often pay per use). In other words: making BI (hardware, software,

intelligence) available via the internet.

Up in the cloud

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Historically BI has been IT controlled data collection, integration and

distribution of historical data. However BI has evolved into being part of the

ongoing daily (operational, tactic and strategic) business processes to plan,monitor and improve on the organizational goals. Next generation BI is

therefore by nature more agile in its development (BI lifecycle) and requires

(real- or right time) insights into (increasingly)

complex questions.

Agility is the new normal

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BI once was the field of a limited number of expert users but has come a long

way since. Through the democratization of information, placing BI in the hand

of many but still as a separate process, BI now has become a part of our dailywork. With this comes the increased need to create insight on the fly instead

of through standard IT governance processes.

Do it yourself

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Social media like Twitter and Facebook are no longer a hype or a trend but

part of everyday life both from a personal as well as from business

perspective. They can supply organizations with essential information abouttheir customers opinions. Combined with the actual customer behavior as

captured in transactional systems this proves to be a wealth of information.

Social media is hot

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Just like at home, business users are expecting an engine that searches all

available data (structured and unstructured, internal and external data) to

quickly find answers. Navigating through the results to find patterns, trendscould be improved with advanced visualizations. The result is a consumerization

of enterprise BI. The corporate BI App Store is just around the corner.

Google fast, Apple easy

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BI users are struggling to get faster access to more data. For this the need is to

build, maintain and organize BI solutions. IT therefore is in a unique position to

enable the BI business user. However often it seems like Business comes fromMars and IT from Venus. Aligning both parties (for example in a BI competence

center) is a first step.

Business & IT in therapy

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BI users want to access their data anytime and anywhere. This puts a demand

on both the backend of any BI solution (like data warehouse appliances) but

also on the frontend where information access and visualization must bepossible. The increased use of tablets and smartphones has already become

mainstream in many business environments

Lets go mobile

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2012Capgemini. All rights reserved.

More information

Capgemini, one of the world's

foremost providers of consulting,

technology and outsourcing services,

enables its clients to transform and

perform through technologies.

Capgemini provides its clients with insights

and capabilities that boost their freedom to

achieve superior results through a unique

way of working, the Collaborative Business

ExperienceTM. The Group relies on its global

delivery model called Rightshore, which

aims to get the right balance of the best

talent from multiple locations, working as

one team to create and deliver the

optimum solution for clients.

Present in more than 40 countries,

Capgemini reported 2010 global revenues

of EUR 8.7 billion and employs over

112,000 people worldwide.

More information is available at:

www.capgemini.com

About Capgemini

http://www.capgemini.com/http://www.capgemini.com/