1. Types of communication. 2. Non-verbal communication. 3. Gestures, their history and meaning in...

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Non-verbal communication

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Transcript of 1. Types of communication. 2. Non-verbal communication. 3. Gestures, their history and meaning in...

Page 1: 1. Types of communication. 2. Non-verbal communication. 3. Gestures, their history and meaning in different countries. 4. Gestures expressing emotions.

Non-verbal communication

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Contents:1. Types of communication.2. Non-verbal communication.3. Gestures, their history and meaning in

different countries.4. Gestures expressing emotions.5. Facial expressions.6. Conclusion.

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Different Types Of Communication:

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Verbal

•Listening to a person to understand the meaning of a message

Non-Verb

al

•Observing a person and inferring meaning

Written

•A message is read

Communication

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WHAT IS NON-VERBAL COMMUNICATION?

Non-verbal communication ( NVC) Refers to the messages we give and receive through body language and facial expressions

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Body Lan-

guage

55 %

How You

Speak

38 %

Words7 %

What makes an impression?

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Gestures

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THUMBS UP SIGN

Interpretation : approval

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THUMBS DOWN SIGN

Interpretation : sign of disapproval or vote against

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History of “Thumbs up”

Gladiator should be spared

Gladiator should be killed

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"Ok" sign

Interpretation: good/ alright/ approval

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" Ok" in different countries :

Japan – the general meaning is money. But for young generation it is “ ok”.

Australia – usually means “ zero” rather than “ok”.

Latin America and France – considered as an insulting sign and has negative connotations attached to it.

Finland – military conscripts used the sign to show that they have zero days left in the military service.

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V - sign

Interpretation: victory

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Winston Churchill

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V- sign in different countries:Germany, Italy, Spain– victory.

Greece, Canada, the United Kingdom, the USA

– peace.

Japan and China - « I’m in progress of having my photo taken, so I must make this V-sign for some reason»

New Zealand – people do it to each other mostly if they know them and it is a common gesture between friends.

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Gestures which express emotions and facial expressions

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Open palm

Interpretation: openness/ sincerity

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Standing with hands on hips

Interpretation : aggression/ readiness

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Arms crossed on chest

Interpretation : defensiveness / closed

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Arms touching chin and looking down

Interpretation : boredom / indifference

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Touching hair or biting nails

Interpretation: nervousness / excitement / being anxious

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Touching the bridge of a nose or a chin with eyes closed

Interpretation reflection / deep thought

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The main facial expression: smile!

You are never fully dressed without a smile

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Conclusion:1. Non-verbal communication creates

stronger relational bond than verbal.2. It helps to give non-verbal feedback while

verbal communication is going on.3. It acts a helpful aid with verbal

communication when listener is not aware of oral language.

4. You can give information which you don’t want others to hear or to listen to.

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Thank you for your attention!


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